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Most recent job postings at mastercard
via Careers At Mastercard
posted_at: 2 days agoschedule_type: Full-time
Job Title:
Lead Product Manager -Technical...
Overview:
Overview
Service Operations Tools (SOT) program is a part of Business Operations (BizOps) group within Mastercard, which is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. The team's mission is to obsess on the needs of Business operations group to automate
Job Title:
Lead Product Manager -Technical...
Overview:
Overview
Service Operations Tools (SOT) program is a part of Business Operations (BizOps) group within Mastercard, which is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. The team's mission is to obsess on the needs of Business operations group to automate operational activities, reduce manual toil and tie everything together through custom applications. Engineers working in this team are experts in software development and DevOps toolchain to build and continually enhance DevOps experience and productivity at Mastercard. Our program follows an iterative approach to development with teams located globally.
We are seeking a highly skilled and experienced Lead Product Manager Technical to join our dynamic team. As a Lead PMT, you will be responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends.
ROLE
• Own multiple products vision, roadmap, and prioritized backlog for iterative releases
• Identifies gaps and charters new platform capabilities as required.
• Makes use of research, user studies, metrics, and competitive analysis to understand the platform and business needs for a platform product.
• Compares features for competitive review to inform prioritization within a platform product release.
• Participates with the business in customer research to inform platform product feature needs.
• Makes trade-off decisions on platform product features.
• Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed.
• Work with development teams, software architects, product team, and external groups to ensure a clear understanding of business needs which will drive software development activities. Continuously monitors feature development at the feature level
• Reviews product demo with the development team against acceptance criteria for the feature set
• Prepares launches and monitors platform performances, adoption, and operational health for feature sets
• Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
• Establishes a network within the organization; begins to build internal and external networks
ALL ABOUT YOU
• Successful candidate should have a strong technical background and experience to enable them to work closely across multiple technical teams driving platform requirement which aligns with the platform vision.
• Proven ability to analyze software requirements, model business processes/workflows, and align software requirements to business strategy.
• Demonstrated ability to understand complex systems and communicate effectively with the technical teams.
• Possess strong written and oral communication skills (English language)
• Able to negotiate requirements and build effective relationships with key stakeholders.
• Ability to balance work across multiple projects/work streams while still meeting deadlines Show more details...
Lead Product Manager -Technical...
Overview:
Overview
Service Operations Tools (SOT) program is a part of Business Operations (BizOps) group within Mastercard, which is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. The team's mission is to obsess on the needs of Business operations group to automate operational activities, reduce manual toil and tie everything together through custom applications. Engineers working in this team are experts in software development and DevOps toolchain to build and continually enhance DevOps experience and productivity at Mastercard. Our program follows an iterative approach to development with teams located globally.
We are seeking a highly skilled and experienced Lead Product Manager Technical to join our dynamic team. As a Lead PMT, you will be responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends.
ROLE
• Own multiple products vision, roadmap, and prioritized backlog for iterative releases
• Identifies gaps and charters new platform capabilities as required.
• Makes use of research, user studies, metrics, and competitive analysis to understand the platform and business needs for a platform product.
• Compares features for competitive review to inform prioritization within a platform product release.
• Participates with the business in customer research to inform platform product feature needs.
• Makes trade-off decisions on platform product features.
• Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed.
• Work with development teams, software architects, product team, and external groups to ensure a clear understanding of business needs which will drive software development activities. Continuously monitors feature development at the feature level
• Reviews product demo with the development team against acceptance criteria for the feature set
• Prepares launches and monitors platform performances, adoption, and operational health for feature sets
• Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
• Establishes a network within the organization; begins to build internal and external networks
ALL ABOUT YOU
• Successful candidate should have a strong technical background and experience to enable them to work closely across multiple technical teams driving platform requirement which aligns with the platform vision.
• Proven ability to analyze software requirements, model business processes/workflows, and align software requirements to business strategy.
• Demonstrated ability to understand complex systems and communicate effectively with the technical teams.
• Possess strong written and oral communication skills (English language)
• Able to negotiate requirements and build effective relationships with key stakeholders.
• Ability to balance work across multiple projects/work streams while still meeting deadlines Show more details...
via Careers At Mastercard
posted_at: 2 days agoschedule_type: Full-time
Job Title:
Personalization Strategy Consultant...
Overview:
Personalization Strategy Consultant Dynamic Yield
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help
Job Title:
Personalization Strategy Consultant...
Overview:
Personalization Strategy Consultant Dynamic Yield
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Dynamic Yield, by Mastercard is on the lookout for a Personalization Strategy Consultant, charged with building personalization programs on behalf of our enterprise clients. We’re looking for experienced professionals, who are able to analyse and interpret e-commerce data from different sources and derive the right insights from this data to create an actionable and impactful strategic personalization program. As an outstanding communicator, our Personalization Strategy Consultant will present and refine those Personalization Strategies together with E-Commerce experts and Executives and also visualise and quantify the impact of their program for our clients.
The right traits for the job include an analytical mindset, a good understanding of success factors across digital businesses from different industries, and a consultative approach with a customer centric mindset.
As a part of our Professional Services team, the role will build and analyze reports, drive insights and recommend strategic plans that unlock business growth for our clients. In this role, cross functional collaboration will be expected in order to successfully collaborate and communicate with Sales Leadership, Marketing, Product and Engineering teams. The ultimate goal is to become a trusted advisor across multiple teams to provide strategic consulting, insight, and strategy to ensure growth for Dynamic Yield’s customer base.
The Task-at-Hand:
• Perform sophisticated quantitative analyses (Google Analytics, Omniture, Tableau) that translates eCommerce data into actionable personalization strategy
• Coordinate and lead cross-functional teams to advance project execution based on the strategic plan
• Analyze and track progress against the plan and report back on the success of the program
• Advocate for personalization and lead clients toward adopting advanced personalization strategies
• Innovate on new ways of leveraging Dynamic Yield’s technology to create personalized customer experiences across different industry verticals
• Act as the main personalization strategy expert in front of executives in high profile clients and partners
Optimal Skills for Success:
• 3+ years of consulting experience focusing UX optimization in eCommerce, media or finance sector is a must
• B.A./B.S. Degree (MBA strongly preferred
• Business fluency in English and German is a must
• Proven experience in campaign management, execution and reporting
• Exemplary quantitative and qualitative thinking, analytical ability, and problem-solving skills
• Strong desire to learn and grow within a fast-paced business environment
• Excellent verbal and written communication skills, with excellent presentation skills
• Strong interest in digital technology
• Ecommerce technology (e.g. CMS, Web Analytics, Email Marketing) experience, knowledge, or aptitude a plus
Base Salary $110k-$120k
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines Show more details...
Personalization Strategy Consultant...
Overview:
Personalization Strategy Consultant Dynamic Yield
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Dynamic Yield, by Mastercard is on the lookout for a Personalization Strategy Consultant, charged with building personalization programs on behalf of our enterprise clients. We’re looking for experienced professionals, who are able to analyse and interpret e-commerce data from different sources and derive the right insights from this data to create an actionable and impactful strategic personalization program. As an outstanding communicator, our Personalization Strategy Consultant will present and refine those Personalization Strategies together with E-Commerce experts and Executives and also visualise and quantify the impact of their program for our clients.
The right traits for the job include an analytical mindset, a good understanding of success factors across digital businesses from different industries, and a consultative approach with a customer centric mindset.
As a part of our Professional Services team, the role will build and analyze reports, drive insights and recommend strategic plans that unlock business growth for our clients. In this role, cross functional collaboration will be expected in order to successfully collaborate and communicate with Sales Leadership, Marketing, Product and Engineering teams. The ultimate goal is to become a trusted advisor across multiple teams to provide strategic consulting, insight, and strategy to ensure growth for Dynamic Yield’s customer base.
The Task-at-Hand:
• Perform sophisticated quantitative analyses (Google Analytics, Omniture, Tableau) that translates eCommerce data into actionable personalization strategy
• Coordinate and lead cross-functional teams to advance project execution based on the strategic plan
• Analyze and track progress against the plan and report back on the success of the program
• Advocate for personalization and lead clients toward adopting advanced personalization strategies
• Innovate on new ways of leveraging Dynamic Yield’s technology to create personalized customer experiences across different industry verticals
• Act as the main personalization strategy expert in front of executives in high profile clients and partners
Optimal Skills for Success:
• 3+ years of consulting experience focusing UX optimization in eCommerce, media or finance sector is a must
• B.A./B.S. Degree (MBA strongly preferred
• Business fluency in English and German is a must
• Proven experience in campaign management, execution and reporting
• Exemplary quantitative and qualitative thinking, analytical ability, and problem-solving skills
• Strong desire to learn and grow within a fast-paced business environment
• Excellent verbal and written communication skills, with excellent presentation skills
• Strong interest in digital technology
• Ecommerce technology (e.g. CMS, Web Analytics, Email Marketing) experience, knowledge, or aptitude a plus
Base Salary $110k-$120k
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines Show more details...
via Careers At Mastercard
posted_at: 3 days agoschedule_type: Full-time and Part-time
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Sr Analyst/Analyst, Global Benefits Management
Overview
Mastercard Loyalty Solutions provides a range of technology solutions and services to drive consumer engagement. As part of the Global Cardholder Services team, the senior analyst will be accountable for supporting the day to day management of external vendors that are critical to our benefits solutions. This important position will track key performance indicators from service providers, track and analyze performance metrics and SLAs, manage the budget and expenses for the Cardholder Services team and coordinate billing between regional and global stakeholders.
The successful candidate will partner with key stakeholders across global and regional Cardholder Services teams, Operational Excellence, Finance and Technology to gather, aggregate and disseminate relevant information. The ideal candidate is organized, flexible, energetic, eager to learn and highly motivated – and, fantastic communication skills are essential for success!
Roles and Responsibilities
• Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock value
• Develop working relationship with external suppliers and internal stakeholders, and act as trusted and reliable partner
• Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings
• Lead internal and supplier meetings, and contribute to project management
• Represent Cardholder Services team on Studio Process, engaging subject matter experts when needed
• Develop comprehensive monthly analysis of KPIs deriving insights and making recommendations, based on data from multiple sources
• Ensure cadence of performance reviews with external providers is executed as planned, create template, and ensure they are filled and accurately reported
Qualifications
Basic qualifications
• Experience in consulting, corporate strategy, business intelligence, business line management, or product management
• Logical, structured thinking, and affinity for numerical analysis
• Advanced Word, Excel, and PowerPoint skills
• Ability to perform multiple tasks in a fast-paced, deadline-driven environment
• Ability to communicate effectively
Preferred qualifications
• Ability to identify problems, brainstorm and analyze answers, and implement the best solutions
• Experience managing tasks or workstreams in a collaborative team environment with third parties
• Relevant industry expertise
In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more Show more details...
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Sr Analyst/Analyst, Global Benefits Management
Overview
Mastercard Loyalty Solutions provides a range of technology solutions and services to drive consumer engagement. As part of the Global Cardholder Services team, the senior analyst will be accountable for supporting the day to day management of external vendors that are critical to our benefits solutions. This important position will track key performance indicators from service providers, track and analyze performance metrics and SLAs, manage the budget and expenses for the Cardholder Services team and coordinate billing between regional and global stakeholders.
The successful candidate will partner with key stakeholders across global and regional Cardholder Services teams, Operational Excellence, Finance and Technology to gather, aggregate and disseminate relevant information. The ideal candidate is organized, flexible, energetic, eager to learn and highly motivated – and, fantastic communication skills are essential for success!
Roles and Responsibilities
• Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock value
• Develop working relationship with external suppliers and internal stakeholders, and act as trusted and reliable partner
• Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings
• Lead internal and supplier meetings, and contribute to project management
• Represent Cardholder Services team on Studio Process, engaging subject matter experts when needed
• Develop comprehensive monthly analysis of KPIs deriving insights and making recommendations, based on data from multiple sources
• Ensure cadence of performance reviews with external providers is executed as planned, create template, and ensure they are filled and accurately reported
Qualifications
Basic qualifications
• Experience in consulting, corporate strategy, business intelligence, business line management, or product management
• Logical, structured thinking, and affinity for numerical analysis
• Advanced Word, Excel, and PowerPoint skills
• Ability to perform multiple tasks in a fast-paced, deadline-driven environment
• Ability to communicate effectively
Preferred qualifications
• Ability to identify problems, brainstorm and analyze answers, and implement the best solutions
• Experience managing tasks or workstreams in a collaborative team environment with third parties
• Relevant industry expertise
In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more Show more details...
via Careers At Mastercard
posted_at: 3 days agoschedule_type: Full-time
Job Title:
Senior Software Engineer...
Overview:
All About Us
MasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments, and businesses worldwide and enable them to use secure and convenient electronic forms of payment.
Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more
Job Title:
Senior Software Engineer...
Overview:
All About Us
MasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments, and businesses worldwide and enable them to use secure and convenient electronic forms of payment.
Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world – A World Beyond Cash.
Overview:
The MasterCard D&S Technology development team is engaged in working with new and innovative technologies to build business solutions that keep MasterCard positioned as a leader in delivering value added business analytic and reporting solutions to our diverse customer base. We work collaboratively with our product partners and other technical teams to continuously improve and enhance our existing products and drive new products to the global marketplace. We are currently seeking candidates that will be responsible to support the technical lead in overall architecture, design and produce a high-quality code using different languages.
Role:
• This position is a member of the MasterCard Data&Service Technology focusing on development of Enterprise Application Development using Java tech stack and Angular/React as the Front-end technologies.
• Participate in the gathering of business requirements.
• Ensure software designs align with MasterCard’s Enterprise Architecture and leverage our enterprise services.
• Ensure product development meets MasterCard’s business needs.
• Ensure development teams use the appropriate MasterCard standard development methodologies and follow our technology standards, and that all projects and development are appropriately documented.
• Ensure that software and system design and delivery support the goal of zero down time in production.
• Work closely with business partners on product definition, product roadmaps, business case development, and overall direction for the team.
• Respond to operational and business concerns or issues relative to future business programs, projects, or enhancements to ensure consistent delivery of quality services.
• Ensure development supports all appropriate certifications and compliance requirements, including those for PCI, GLBA, Safe Harbor, and others.
• Responsible for performance engineering of the enterprise software architecture, and providing functional guidance, advice, and/or training to other application developers.
All About You:
• Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience
• Excellent Communication skills required to interact across multiple organizational levels of internal and external customer groups.
• Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems
• High-energy, detailed-oriented, proactive, and able to function under pressure in an independent environment along with a high degree of initiative and self-motivation to drive results.
• Strong interpersonal, relationship-building with a solid track record for developing internal and external
• Proficient working with J2EE, Java 8 or higher, JSP, Servlets, Spring 5, Hibernate, and Database (Oracle, SQL Server)
• Experience in the following a plus: Web Services - SOAP/ RESTFul, Servers - WebSphere/JBOSS/Tomcat, HTML/ javascript/ JQuery, UNIX ( Shell, awk scripting), XML/ XSLT, CSS, C Sharp, React / Angular , IDE (Microsoft Visual Studio, RAD/ Eclipse)
• Experience with various tools(Maven, Gradle, Jenkins, Chef, Sonar) and methodologies ( Waterfall, Agile Show more details...
Senior Software Engineer...
Overview:
All About Us
MasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments, and businesses worldwide and enable them to use secure and convenient electronic forms of payment.
Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world – A World Beyond Cash.
Overview:
The MasterCard D&S Technology development team is engaged in working with new and innovative technologies to build business solutions that keep MasterCard positioned as a leader in delivering value added business analytic and reporting solutions to our diverse customer base. We work collaboratively with our product partners and other technical teams to continuously improve and enhance our existing products and drive new products to the global marketplace. We are currently seeking candidates that will be responsible to support the technical lead in overall architecture, design and produce a high-quality code using different languages.
Role:
• This position is a member of the MasterCard Data&Service Technology focusing on development of Enterprise Application Development using Java tech stack and Angular/React as the Front-end technologies.
• Participate in the gathering of business requirements.
• Ensure software designs align with MasterCard’s Enterprise Architecture and leverage our enterprise services.
• Ensure product development meets MasterCard’s business needs.
• Ensure development teams use the appropriate MasterCard standard development methodologies and follow our technology standards, and that all projects and development are appropriately documented.
• Ensure that software and system design and delivery support the goal of zero down time in production.
• Work closely with business partners on product definition, product roadmaps, business case development, and overall direction for the team.
• Respond to operational and business concerns or issues relative to future business programs, projects, or enhancements to ensure consistent delivery of quality services.
• Ensure development supports all appropriate certifications and compliance requirements, including those for PCI, GLBA, Safe Harbor, and others.
• Responsible for performance engineering of the enterprise software architecture, and providing functional guidance, advice, and/or training to other application developers.
All About You:
• Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience
• Excellent Communication skills required to interact across multiple organizational levels of internal and external customer groups.
• Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems
• High-energy, detailed-oriented, proactive, and able to function under pressure in an independent environment along with a high degree of initiative and self-motivation to drive results.
• Strong interpersonal, relationship-building with a solid track record for developing internal and external
• Proficient working with J2EE, Java 8 or higher, JSP, Servlets, Spring 5, Hibernate, and Database (Oracle, SQL Server)
• Experience in the following a plus: Web Services - SOAP/ RESTFul, Servers - WebSphere/JBOSS/Tomcat, HTML/ javascript/ JQuery, UNIX ( Shell, awk scripting), XML/ XSLT, CSS, C Sharp, React / Angular , IDE (Microsoft Visual Studio, RAD/ Eclipse)
• Experience with various tools(Maven, Gradle, Jenkins, Chef, Sonar) and methodologies ( Waterfall, Agile Show more details...
via Careers At Mastercard
posted_at: 2 days agoschedule_type: Full-time
Job Title:
Senior Technical Program Manager...
Overview:
Overview
• Responsible for planning, execution, and delivery, from inception to completion, for an existing technology product or program
• Proactively manages the end-to-end delivery of engineering work though the engineering team and all dependent organizations
• Reports on progress, ensuring dependencies are covered
• Operates between teams and architectures overseeing the gaps
Job Title:
Senior Technical Program Manager...
Overview:
Overview
• Responsible for planning, execution, and delivery, from inception to completion, for an existing technology product or program
• Proactively manages the end-to-end delivery of engineering work though the engineering team and all dependent organizations
• Reports on progress, ensuring dependencies are covered
• Operates between teams and architectures overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery
Responsibilities
• Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program
• Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery
• Work with 2-3 scrum teams and have the technical credibility to drive constructive discussions with the engineering teams (you may be embedded within the scrum team or your work may be cross-cutting across products, multiple scrum teams, and/or technologies)
• Need guidance occasionally from peers and/or your manager as the team's operating procedures and technology are well defined
• Drive clarity into technical implementation by driving design discussion with the team
• Provide business context to engineers as required and competently represent your team's systems to others both inside and outside the organization
• Build and maintain integrated project schedules that account for internal/external dependencies, differing delivery approaches, numerous constraints, and adequately factor in contingency for unplanned delays
• Negotiate features and associated priority and help the team and their customers reach consensus
• Collaborate with engineering managers to secure resources, scope efforts, set priorities and establish delivery milestones
• Figure out the sequencing of the work so that engineering execution can be optimized
• Identify blocking issues and manage their resolution
• Ensure Control teams from Legal, InfoSec, etc. participate in the application’s development and deployment efforts as required
• Manage project communications, and may be the first point of contact for the team
• Run effective meetings
• Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations
• Own project communications and ensure the right information about the status of a project is delivered to the right audience at the right time
• Have good working relationships with engineers, managers, and peers Show more details...
Senior Technical Program Manager...
Overview:
Overview
• Responsible for planning, execution, and delivery, from inception to completion, for an existing technology product or program
• Proactively manages the end-to-end delivery of engineering work though the engineering team and all dependent organizations
• Reports on progress, ensuring dependencies are covered
• Operates between teams and architectures overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery
Responsibilities
• Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program
• Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery
• Work with 2-3 scrum teams and have the technical credibility to drive constructive discussions with the engineering teams (you may be embedded within the scrum team or your work may be cross-cutting across products, multiple scrum teams, and/or technologies)
• Need guidance occasionally from peers and/or your manager as the team's operating procedures and technology are well defined
• Drive clarity into technical implementation by driving design discussion with the team
• Provide business context to engineers as required and competently represent your team's systems to others both inside and outside the organization
• Build and maintain integrated project schedules that account for internal/external dependencies, differing delivery approaches, numerous constraints, and adequately factor in contingency for unplanned delays
• Negotiate features and associated priority and help the team and their customers reach consensus
• Collaborate with engineering managers to secure resources, scope efforts, set priorities and establish delivery milestones
• Figure out the sequencing of the work so that engineering execution can be optimized
• Identify blocking issues and manage their resolution
• Ensure Control teams from Legal, InfoSec, etc. participate in the application’s development and deployment efforts as required
• Manage project communications, and may be the first point of contact for the team
• Run effective meetings
• Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations
• Own project communications and ensure the right information about the status of a project is delivered to the right audience at the right time
• Have good working relationships with engineers, managers, and peers Show more details...
via Careers At Mastercard
posted_at: 3 days agoschedule_type: Full-time
Job Title:
Lead Software Engineer...
Overview:
Who is Mastercard?
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives
Job Title:
Lead Software Engineer...
Overview:
Who is Mastercard?
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
Overview
Service Operations Tools (SOT) program is a part of Business Operations (BizOps) group within Mastercard, which is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. The team's mission is to obsess on the needs of Business operations group to automate operational activities, reduce manual toil and tie everything together through custom applications. Engineers working in this team are experts in software development and DevOps toolchain to build and continually enhance DevOps experience and productivity at Mastercard. Our program follows an iterative approach to development with teams located globally.
We are seeking a highly skilled and experienced Lead Software Engineer to join our dynamic team. As a Lead Software Engineer, you will play a critical role in designing, developing, and implementing our software solutions. You will have the opportunity to work on complex and innovative projects, collaborating with cross-functional teams to drive technical excellence and deliver high-quality, proactively adding scalability while continuing to add enhanced value to these products.
Role
As a Lead Software Engineering at Mastercard, you are expected to perform the following general duties:
• Responsible for programming, testing, implementing, documenting, maintaining, and supporting applications in adherence with MasterCard standards, processes and industry best practices.
• Perform requirement analysis, design, estimation, problem solving and development of tasks of increasingly complex nature which may require extensive research and analysis.
• Drive prioritization decisions and trade-offs in working with product partners.
• Identify opportunities and build roadmaps to enhance primary service/function.
• Drive seamless integration across all connected services to meet end-user expectations.
• Introduce new technologies and architecture by following enterprise guidelines.
• Advocate for engineering principles outside of current organization/platform
• Provide development and architecture guidance to team members.
• Build relationships and effective partnerships across organizations.
• Lead by example with hands-on approaches to demonstrate engineering excellence.
• Communicate directly with team and project leaders to ensure scheduled due dates are met, while identifying emerging issues and recommending solutions for problems and independently perform assigned tasks.
All About You
• Expert understanding of software engineering concepts and methodologies
• Extensive experience developing secure, web-based applications in Java with Spring boot
• Experience developing with relational and NoSQL databases (e.g. MongoDB, Redis)
• Deep understanding of the importance of test automation and test tooling (e.g. Cypress, Browser stack)
• Experience of cloud deployment patterns, tools, and operational best practices (e.g. Cloud Foundry, Dynatrace, Splunk)
• Experience developing frontend solutions with Angular or React or other modern frameworks
• Knowledge of secure coding best practices and a security mindset when designing, implementing, code reviewing and testing
• Expert critical thinking and problem-solving skills
• High-energy, detail-oriented, proactive, and able to handle multiple high-priority demands while driving consistent results.
• Collaborative, communicative and engaged with team discussions, asking questions, mentoring juniors, and raising standards Show more details...
Lead Software Engineer...
Overview:
Who is Mastercard?
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
Overview
Service Operations Tools (SOT) program is a part of Business Operations (BizOps) group within Mastercard, which is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. The team's mission is to obsess on the needs of Business operations group to automate operational activities, reduce manual toil and tie everything together through custom applications. Engineers working in this team are experts in software development and DevOps toolchain to build and continually enhance DevOps experience and productivity at Mastercard. Our program follows an iterative approach to development with teams located globally.
We are seeking a highly skilled and experienced Lead Software Engineer to join our dynamic team. As a Lead Software Engineer, you will play a critical role in designing, developing, and implementing our software solutions. You will have the opportunity to work on complex and innovative projects, collaborating with cross-functional teams to drive technical excellence and deliver high-quality, proactively adding scalability while continuing to add enhanced value to these products.
Role
As a Lead Software Engineering at Mastercard, you are expected to perform the following general duties:
• Responsible for programming, testing, implementing, documenting, maintaining, and supporting applications in adherence with MasterCard standards, processes and industry best practices.
• Perform requirement analysis, design, estimation, problem solving and development of tasks of increasingly complex nature which may require extensive research and analysis.
• Drive prioritization decisions and trade-offs in working with product partners.
• Identify opportunities and build roadmaps to enhance primary service/function.
• Drive seamless integration across all connected services to meet end-user expectations.
• Introduce new technologies and architecture by following enterprise guidelines.
• Advocate for engineering principles outside of current organization/platform
• Provide development and architecture guidance to team members.
• Build relationships and effective partnerships across organizations.
• Lead by example with hands-on approaches to demonstrate engineering excellence.
• Communicate directly with team and project leaders to ensure scheduled due dates are met, while identifying emerging issues and recommending solutions for problems and independently perform assigned tasks.
All About You
• Expert understanding of software engineering concepts and methodologies
• Extensive experience developing secure, web-based applications in Java with Spring boot
• Experience developing with relational and NoSQL databases (e.g. MongoDB, Redis)
• Deep understanding of the importance of test automation and test tooling (e.g. Cypress, Browser stack)
• Experience of cloud deployment patterns, tools, and operational best practices (e.g. Cloud Foundry, Dynatrace, Splunk)
• Experience developing frontend solutions with Angular or React or other modern frameworks
• Knowledge of secure coding best practices and a security mindset when designing, implementing, code reviewing and testing
• Expert critical thinking and problem-solving skills
• High-energy, detail-oriented, proactive, and able to handle multiple high-priority demands while driving consistent results.
• Collaborative, communicative and engaged with team discussions, asking questions, mentoring juniors, and raising standards Show more details...
via Careers At Mastercard
posted_at: 3 days agoschedule_type: Full-time
Job Title:
Senior Software Engineer...
Overview:
Overview
• Responsible for the analysis, design, development and delivery of software solutions
• Defines requirements for new applications and customizations, adhering to standards, processes and best practices
Responsibilities
• Participate in team prioritization discussions with Product/Business stakeholders
• Estimate and own delivery tasks (design, dev, test, deployment, configuration,
Job Title:
Senior Software Engineer...
Overview:
Overview
• Responsible for the analysis, design, development and delivery of software solutions
• Defines requirements for new applications and customizations, adhering to standards, processes and best practices
Responsibilities
• Participate in team prioritization discussions with Product/Business stakeholders
• Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements
• Automate build, operate, and run aspects of software
• Drive code/design/process trade-off discussions within their team when required
• Report status and manage risks within their primary application/service
• Drive integration of services focusing on customer journey and experience
• Perform demos/acceptance discussions in interacting with Product owners
• Understands operational and engineering experience, actively works to improve experience and metrics in ownership area
• Develop complete understanding of end-to-end technical architecture and dependency systems
• Drive adoption of technology standards and opinionated frameworks, and review coding, test, and automation work of team members
• Mentor and guide new and less-experienced team members
• Identify opportunities to improve an overall process and trim waste
• Share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity
Experiences
• Has ability to write secure code in three or more languages (e.g., C, C+, C#, Java, JavaScript) and familiar with secure coding standards (e.g., OWASP, CWE, SEI CERT) and vulnerability management
• Understands the basic engineering principles used in building and running mission critical software capabilities (security, customer experience, testing, operability, simplification, service-oriented architecture)
• Understands internals of operating systems (Windows, Linux) to write interoperable and performant code
• Able to perform debugging and troubleshooting to analyze core, heap, thread dumps and remove coding errors
• Understands and implements standard branching (e.g., Gitflow) and peer review practices
• Has skills in test driven and behavior driven development (TDD and BDD) to build just enough code and collaborate on the desired functionality
• Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from the gang of four) to implement efficient code
• Understands and implements Application Programming Interface (API) standards and cataloging to drive API/service adoption and commercialization
• Has skills to author test code with lots of smaller tests followed by few contract tests at service level and fewer journey tests at the integration level (Test Pyramid concept)
• Apply tools (e.g., Sonar, Zally, Checkmarx ) and techniques to scan and measure code quality and anti-patterns as part of development activity
• Has skills to collaborate with team and business stakeholders to estimate requirements (e.g., story pointing) and prioritize based on business value
• Has skills to elaborate and estimate non-functional requirements, including security (e.g., data protection, authentication, authorization), regulatory, and performance (SLAs, throughput, transactions per second)
• Has skills to orchestrate release workflows and pipelines, and apply standardized pipelines via APIs to achieve CI and CD using industry standard tools (e.g., Jenkins, AWS/Azure pipelines, XL Release, others).
• Has skills to understand, report, and optimize delivery metrics to continuously improve upon them (e.g., velocity, throughput, lead time, defect leakage, burndown)
• Has skills to document and drive definition-of-done for requirements to meet both business and operational needs
• Understands how to build robust tests to minimize defect leakage by performing regression, performance, deployment verification, and release testing
• Has skills to conduct product demos and co-ordinate with product owners to drive product acceptance signoffs
• Has skills to Understands customer journeys and ensure a Mastercard good experience by continuously reducing Mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point Show more details...
Senior Software Engineer...
Overview:
Overview
• Responsible for the analysis, design, development and delivery of software solutions
• Defines requirements for new applications and customizations, adhering to standards, processes and best practices
Responsibilities
• Participate in team prioritization discussions with Product/Business stakeholders
• Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements
• Automate build, operate, and run aspects of software
• Drive code/design/process trade-off discussions within their team when required
• Report status and manage risks within their primary application/service
• Drive integration of services focusing on customer journey and experience
• Perform demos/acceptance discussions in interacting with Product owners
• Understands operational and engineering experience, actively works to improve experience and metrics in ownership area
• Develop complete understanding of end-to-end technical architecture and dependency systems
• Drive adoption of technology standards and opinionated frameworks, and review coding, test, and automation work of team members
• Mentor and guide new and less-experienced team members
• Identify opportunities to improve an overall process and trim waste
• Share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity
Experiences
• Has ability to write secure code in three or more languages (e.g., C, C+, C#, Java, JavaScript) and familiar with secure coding standards (e.g., OWASP, CWE, SEI CERT) and vulnerability management
• Understands the basic engineering principles used in building and running mission critical software capabilities (security, customer experience, testing, operability, simplification, service-oriented architecture)
• Understands internals of operating systems (Windows, Linux) to write interoperable and performant code
• Able to perform debugging and troubleshooting to analyze core, heap, thread dumps and remove coding errors
• Understands and implements standard branching (e.g., Gitflow) and peer review practices
• Has skills in test driven and behavior driven development (TDD and BDD) to build just enough code and collaborate on the desired functionality
• Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from the gang of four) to implement efficient code
• Understands and implements Application Programming Interface (API) standards and cataloging to drive API/service adoption and commercialization
• Has skills to author test code with lots of smaller tests followed by few contract tests at service level and fewer journey tests at the integration level (Test Pyramid concept)
• Apply tools (e.g., Sonar, Zally, Checkmarx ) and techniques to scan and measure code quality and anti-patterns as part of development activity
• Has skills to collaborate with team and business stakeholders to estimate requirements (e.g., story pointing) and prioritize based on business value
• Has skills to elaborate and estimate non-functional requirements, including security (e.g., data protection, authentication, authorization), regulatory, and performance (SLAs, throughput, transactions per second)
• Has skills to orchestrate release workflows and pipelines, and apply standardized pipelines via APIs to achieve CI and CD using industry standard tools (e.g., Jenkins, AWS/Azure pipelines, XL Release, others).
• Has skills to understand, report, and optimize delivery metrics to continuously improve upon them (e.g., velocity, throughput, lead time, defect leakage, burndown)
• Has skills to document and drive definition-of-done for requirements to meet both business and operational needs
• Understands how to build robust tests to minimize defect leakage by performing regression, performance, deployment verification, and release testing
• Has skills to conduct product demos and co-ordinate with product owners to drive product acceptance signoffs
• Has skills to Understands customer journeys and ensure a Mastercard good experience by continuously reducing Mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point Show more details...
via Careers At Mastercard
posted_at: 2 days agoschedule_type: Full-time
Job Title:
Vice President, Business Analysis (GBSC Billing Services & Solutions...
Overview:
Overview
The Global Business Service Center (GBSC) is a business services center within Mastercard whose mission is to add value to our partners and serve our customers by delivering operational excellence, enhanced customer experiences, and focused business results. The VP, Billing Services & Solutions provides critical global leadership for all billing
Job Title:
Vice President, Business Analysis (GBSC Billing Services & Solutions...
Overview:
Overview
The Global Business Service Center (GBSC) is a business services center within Mastercard whose mission is to add value to our partners and serve our customers by delivering operational excellence, enhanced customer experiences, and focused business results. The VP, Billing Services & Solutions provides critical global leadership for all billing related functions inclusive of billing calculations, invoicing, pricing implementations/changes and customer service processes leveraging enterprise applications and tools. In addition, this role will manage/oversee a complex set of operational and financial controls and ensure adherence to billing governance, policies & procedures. This key leadership position will execute on this mission through close collaboration and shared objectives with controllership, finance, pricing, product and technology colleagues globally.
• Do you want to be part of a dynamic and agile team environment?
• Are you motivated to drive business transformation on a global scale?
• Are you a collaborative leader who empowers employees to deliver measurable results?
Role
• Lead a global, diverse team responsible for daily activities associated with customer billing/invoicing, pricing, billing assurance, incident management, projects & customer inquiry support
• Set and communicate the vision, goals and objectives for the Billing function that are aligned with and supportive of MasterCard’s strategy and business unit plans and objectives
• Oversee recurring operational activities within the Mastercard Consolidated Billing System (MCBS) including scheduled release management and bill run performance
• Co-create strategies with key business partners which are anchored in technology, scale, and customer experience
• Liaise with GBSC leadership, Corporate Controllership, Regional Finance, and other Senior Stakeholders to ensure compliance with all represented policies and controls
• Oversee development, implementation and maintenance of cost-effective controls to promote data integrity and minimize risk (financial, operational, legal, regulatory, etc.) and maintain appropriate segregation of duties.
• Serve as a point of escalation for compliance and service level issues for senior and executive levels
• Identify and explain incidents related to MCBS and associated revenue recognition and critical communications
• Ensure the execution of accurate, reliable, and timely billing project implementations and rate changes
• Lead continuous reviews of existing Billing processes, performance metrics & system capabilities to assess operational efficiency and to ensure that processes meet the present and anticipated needs of business units, Global Finance, and other stakeholders
• Provide segment CFO’s information and insights while advancing data management and analytic capabilities across the billing function
• Apply a strong understanding of business strategies including new and emerging product lines, services, and programs ensure needs are prioritized to achieve optimal business value
• Conduct capacity analysis planning to ensure that the GBSC Billing function’s resources (e.g., technology, people) are sufficient to meet customer needs and are not excessive in light of projected demand (includes captive & non captive service delivery model)
• Ensures access to data, information and systems is appropriately authorized in accordance with MasterCard policies and procedures.
• Manage, coach, develop and complete objective-setting and performance evaluations for GBSC Billing leadership.
All About You
• This position requires a globally experienced and highly collaborative individual who will effectively establish and manage global relationships across multiple organizations and functional areas, third party providers and regional teams
• Bachelor’s degree in accounting or finance, or equivalent combination of experience and formal education
• Experience leading multi functional, multi diverse, & multi geographic billing teams; Expert understanding in the end-to-end billing process life cycle
• Well-honed influencing skills. Demonstrated success in partnering across a global organization at multiple levels and business units. Proven ability to build credibility, drive collaboration and outcomes
• Demonstrated leadership in complex situations and viewed as a credible subject matter expert in shared services, operations, process measurement, project management and people leadership
• Experience working in shared services environments preferred
• Excellent verbal and written skills
• Thrives in fast-paced work environment
o Self-motivated, enthusiastic
o Good organizational skills, ability to deliver within agreed deadlines, to act with sense of urgency and prioritize tasks
o Identify risks and find the best balance between risks and opportunities
o Operates with transparency Show more details...
Vice President, Business Analysis (GBSC Billing Services & Solutions...
Overview:
Overview
The Global Business Service Center (GBSC) is a business services center within Mastercard whose mission is to add value to our partners and serve our customers by delivering operational excellence, enhanced customer experiences, and focused business results. The VP, Billing Services & Solutions provides critical global leadership for all billing related functions inclusive of billing calculations, invoicing, pricing implementations/changes and customer service processes leveraging enterprise applications and tools. In addition, this role will manage/oversee a complex set of operational and financial controls and ensure adherence to billing governance, policies & procedures. This key leadership position will execute on this mission through close collaboration and shared objectives with controllership, finance, pricing, product and technology colleagues globally.
• Do you want to be part of a dynamic and agile team environment?
• Are you motivated to drive business transformation on a global scale?
• Are you a collaborative leader who empowers employees to deliver measurable results?
Role
• Lead a global, diverse team responsible for daily activities associated with customer billing/invoicing, pricing, billing assurance, incident management, projects & customer inquiry support
• Set and communicate the vision, goals and objectives for the Billing function that are aligned with and supportive of MasterCard’s strategy and business unit plans and objectives
• Oversee recurring operational activities within the Mastercard Consolidated Billing System (MCBS) including scheduled release management and bill run performance
• Co-create strategies with key business partners which are anchored in technology, scale, and customer experience
• Liaise with GBSC leadership, Corporate Controllership, Regional Finance, and other Senior Stakeholders to ensure compliance with all represented policies and controls
• Oversee development, implementation and maintenance of cost-effective controls to promote data integrity and minimize risk (financial, operational, legal, regulatory, etc.) and maintain appropriate segregation of duties.
• Serve as a point of escalation for compliance and service level issues for senior and executive levels
• Identify and explain incidents related to MCBS and associated revenue recognition and critical communications
• Ensure the execution of accurate, reliable, and timely billing project implementations and rate changes
• Lead continuous reviews of existing Billing processes, performance metrics & system capabilities to assess operational efficiency and to ensure that processes meet the present and anticipated needs of business units, Global Finance, and other stakeholders
• Provide segment CFO’s information and insights while advancing data management and analytic capabilities across the billing function
• Apply a strong understanding of business strategies including new and emerging product lines, services, and programs ensure needs are prioritized to achieve optimal business value
• Conduct capacity analysis planning to ensure that the GBSC Billing function’s resources (e.g., technology, people) are sufficient to meet customer needs and are not excessive in light of projected demand (includes captive & non captive service delivery model)
• Ensures access to data, information and systems is appropriately authorized in accordance with MasterCard policies and procedures.
• Manage, coach, develop and complete objective-setting and performance evaluations for GBSC Billing leadership.
All About You
• This position requires a globally experienced and highly collaborative individual who will effectively establish and manage global relationships across multiple organizations and functional areas, third party providers and regional teams
• Bachelor’s degree in accounting or finance, or equivalent combination of experience and formal education
• Experience leading multi functional, multi diverse, & multi geographic billing teams; Expert understanding in the end-to-end billing process life cycle
• Well-honed influencing skills. Demonstrated success in partnering across a global organization at multiple levels and business units. Proven ability to build credibility, drive collaboration and outcomes
• Demonstrated leadership in complex situations and viewed as a credible subject matter expert in shared services, operations, process measurement, project management and people leadership
• Experience working in shared services environments preferred
• Excellent verbal and written skills
• Thrives in fast-paced work environment
o Self-motivated, enthusiastic
o Good organizational skills, ability to deliver within agreed deadlines, to act with sense of urgency and prioritize tasks
o Identify risks and find the best balance between risks and opportunities
o Operates with transparency Show more details...
via Careers At Mastercard
posted_at: 3 days agoschedule_type: Full-time
Job Title:
Senior Customer Technical Services Analyst...
Overview:
Overview:
The Mastercard Open Banking Client Support team (Finicity) is seeking a senior professional who can solve technology issues to help our clients be successful. The ideal candidate demonstrates a passion for the client journey, motivation, maintains intellectual curiosity, and aspires to grow both personally and technically.
Role:
Provide comprehensive technical support
Job Title:
Senior Customer Technical Services Analyst...
Overview:
Overview:
The Mastercard Open Banking Client Support team (Finicity) is seeking a senior professional who can solve technology issues to help our clients be successful. The ideal candidate demonstrates a passion for the client journey, motivation, maintains intellectual curiosity, and aspires to grow both personally and technically.
Role:
Provide comprehensive technical support for clients, encompassing integrations, troubleshooting, and API Services training within a 24/7 operational framework.
Leverage expertise in scripting, XML, databases, task management, and web applications to devise improved approaches for resolving customer issues.
Possess a deep understanding of platform and API features and capabilities, effectively communicating these to clients.
Demonstrate agility in identifying potential solutions and providing practical guidance during technical troubleshooting and Q&A sessions with clients.
Able to develop relationships of trust with clients, developers, engineers, and business partners.
Champion the resolution of issues in alignment with SLAs and KPIs.
Employ exceptional troubleshooting skills to collaboratively work with internal team members in issue resolution, thereby bolstering customer satisfaction.
Willingness to show up every day and make things happen. Every day. No excuses.
All About You:
The ideal candidate for this position should:
Possess prior experience in one or more client-facing, service/support roles with a history of client engagement.
Exhibit comfort in working autonomously troubleshooting and problem-solving.
Demonstrate the ability to collaborate effectively with both internal and external stakeholders.
Display strong written and verbal communication skills, including the capacity to convey information professionally in a highly technical environment.
Possess previous exposure to API structures, SaaS service implementations, databases like SQL, and other Web service technologies in SaaS Models Show more details...
Senior Customer Technical Services Analyst...
Overview:
Overview:
The Mastercard Open Banking Client Support team (Finicity) is seeking a senior professional who can solve technology issues to help our clients be successful. The ideal candidate demonstrates a passion for the client journey, motivation, maintains intellectual curiosity, and aspires to grow both personally and technically.
Role:
Provide comprehensive technical support for clients, encompassing integrations, troubleshooting, and API Services training within a 24/7 operational framework.
Leverage expertise in scripting, XML, databases, task management, and web applications to devise improved approaches for resolving customer issues.
Possess a deep understanding of platform and API features and capabilities, effectively communicating these to clients.
Demonstrate agility in identifying potential solutions and providing practical guidance during technical troubleshooting and Q&A sessions with clients.
Able to develop relationships of trust with clients, developers, engineers, and business partners.
Champion the resolution of issues in alignment with SLAs and KPIs.
Employ exceptional troubleshooting skills to collaboratively work with internal team members in issue resolution, thereby bolstering customer satisfaction.
Willingness to show up every day and make things happen. Every day. No excuses.
All About You:
The ideal candidate for this position should:
Possess prior experience in one or more client-facing, service/support roles with a history of client engagement.
Exhibit comfort in working autonomously troubleshooting and problem-solving.
Demonstrate the ability to collaborate effectively with both internal and external stakeholders.
Display strong written and verbal communication skills, including the capacity to convey information professionally in a highly technical environment.
Possess previous exposure to API structures, SaaS service implementations, databases like SQL, and other Web service technologies in SaaS Models Show more details...
via Careers At Mastercard
posted_at: 14 days agoschedule_type: Full-time
Job Title:
Manager, Business Development...
Overview:
Overview
The role of the Commercial Business Development team is to increase Mastercard’s share of commercial solution (T&E card, Purchasing Cards, Virtual Cards, Fleet cards, etc.), spend in the corporate B2B sector and drive MasterCard brand demand with all participants in the commercial B2B payment eco-system including corporations, issuing banks and fintech partners. This role will spearhead
Job Title:
Manager, Business Development...
Overview:
Overview
The role of the Commercial Business Development team is to increase Mastercard’s share of commercial solution (T&E card, Purchasing Cards, Virtual Cards, Fleet cards, etc.), spend in the corporate B2B sector and drive MasterCard brand demand with all participants in the commercial B2B payment eco-system including corporations, issuing banks and fintech partners. This role will spearhead our market expansion efforts in the B2B fintech landscape. You'll play a pivotal role in crafting and executing strategic initiatives to acquire new customers, deepen existing relationships, and propel our market share.
This is done through direct sales activities starting with pipeline creation and management, prospect outreach and needs assessment leading to a consultative sales process. The BD reps also work closely with fintech partners to close deals and contract with corporate clients on the Mastercard brand.
Have you been successful in selling B2B payment solutions to fintech’s?
Are you comfortable speaking and presenting to C-suite levels in major corporations?
Are you able to develop and deliver a clear and concise sales presentation?
Role
• Achieve an individual sales goal while working as a team to also achieve a team goal
• Identify and prioritize commercial card and B2B opportunities with corporations for Mastercard.
• Identify the appropriate decision makers at organizations by leveraging internal Mastercard networks and executives, social media, LinkedIn, direct calls, and internal and external partner engagements.
• Persuade a decision maker to meet with you to learn about Mastercard’s solutions.
• Leverage consultative selling skills to identify pain points and opportunities and respond with Mastercard branded solutions.
All About You
• Expert in commercial card or cash management products sales
• Experience in selling B2B fintech's.
• Banking or financial/payments industry knowledge
• Ability to create and deliver formal presentations to Executive level decision makers.
• Effective pipeline development and management
• Working knowledge of third party solutions providers including e-procurement, AP Automation, ERP, expense reporting and travel management companies and Fintech's Show more details...
Manager, Business Development...
Overview:
Overview
The role of the Commercial Business Development team is to increase Mastercard’s share of commercial solution (T&E card, Purchasing Cards, Virtual Cards, Fleet cards, etc.), spend in the corporate B2B sector and drive MasterCard brand demand with all participants in the commercial B2B payment eco-system including corporations, issuing banks and fintech partners. This role will spearhead our market expansion efforts in the B2B fintech landscape. You'll play a pivotal role in crafting and executing strategic initiatives to acquire new customers, deepen existing relationships, and propel our market share.
This is done through direct sales activities starting with pipeline creation and management, prospect outreach and needs assessment leading to a consultative sales process. The BD reps also work closely with fintech partners to close deals and contract with corporate clients on the Mastercard brand.
Have you been successful in selling B2B payment solutions to fintech’s?
Are you comfortable speaking and presenting to C-suite levels in major corporations?
Are you able to develop and deliver a clear and concise sales presentation?
Role
• Achieve an individual sales goal while working as a team to also achieve a team goal
• Identify and prioritize commercial card and B2B opportunities with corporations for Mastercard.
• Identify the appropriate decision makers at organizations by leveraging internal Mastercard networks and executives, social media, LinkedIn, direct calls, and internal and external partner engagements.
• Persuade a decision maker to meet with you to learn about Mastercard’s solutions.
• Leverage consultative selling skills to identify pain points and opportunities and respond with Mastercard branded solutions.
All About You
• Expert in commercial card or cash management products sales
• Experience in selling B2B fintech's.
• Banking or financial/payments industry knowledge
• Ability to create and deliver formal presentations to Executive level decision makers.
• Effective pipeline development and management
• Working knowledge of third party solutions providers including e-procurement, AP Automation, ERP, expense reporting and travel management companies and Fintech's Show more details...
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