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Related Questions
How much does it cost to sell on Mercari?
A3: It is free to list items on Mercari. However, the company does charge a 10% commission on the total sale price when an item is sold. This commission fee is taken out of the seller's proceeds. Additionally, sellers also have to pay a flat fee of $0.30 for each item sold.
How do I return an item on Mercari?
A5: If you are not satisfied with an item you purchased on Mercari, you can start a return request within 7 days of receiving the item. All returns must be approved by the seller and must be shipped back to the seller within 7 days of being approved. The seller is responsible for covering the return shipping costs. Once the item has been returned, the buyer will receive a full refund.
How do I ship an item on Mercari?
A9: When selling an item on Mercari, the seller is responsible for shipping the item to the buyer. The seller can use any shipping method they prefer, but they must provide tracking information to the buyer. Additionally, the seller must ensure that the package is properly packaged and arrives in the condition promised.
Is Mercari safe to use?
A2: Yes, Mercari is a safe platform to use. The company has implemented a number of security measures to make sure users' data is secure and their transactions are safe. They use encryption technology to protect user data and have an automated fraud detection system that monitors transactions. Mercari also has a buyer protection policy that ensures buyers will receive the items they purchased or their money back. Additionally, Mercari has a customer service team that is available to help with any issues.
Can I sell internationally on Mercari?
A8: Yes, you can sell internationally on Mercari. However, you must meet certain requirements in order to do so. You must have a valid US passport and a valid credit card or debit card to list items for sale. Additionally, you must have a valid address in the US and must be able to provide proof of residence.
How do I leave feedback on Mercari?
A10: After a transaction is complete, buyers and sellers can rate each other on Mercari. Buyers can leave feedback on the items they purchased and sellers can leave feedback on the buyers. This feedback is then used to build a reputation score that is visible to other users. This allows buyers and sellers to have a better understanding of who they are dealing with and encourages good behavior.
Can I cancel an order on Mercari?
A7: Yes, you can cancel an order on Mercari. However, it must be done within 24 hours of placing the order. To cancel an order, you must contact the seller directly and request a cancellation. If the seller accepts the cancellation request, you will receive a full refund and the order will be canceled.
How do I contact Mercari?
A6: If you need to contact Mercari, you can reach out to them through their customer service team. You can contact them via email, phone, or through the app. Additionally, Mercari also has a FAQ page on their website that answers common questions and provides helpful information.
How do I get paid on Mercari?
A4: When an item is sold on Mercari, the funds are deposited into the seller’s Mercari account. From there, the seller can transfer the funds to their PayPal account or bank account. Mercari also offers a prepaid debit card (Mercari Card) for sellers to use for purchases and ATM withdrawals.
What is Mercari?
A1: Mercari is an online marketplace that allows users to buy and sell a variety of goods, from clothing and shoes to home décor and electronics. The app was founded in 2013 by a group of entrepreneurs in Japan and has since become a global brand. It has millions of users in the US, UK, and Japan, and the company has recently expanded into other countries. On the app, users can post items for sale, search for items to buy, chat with sellers and buyers, and buy and sell using a variety of payment methods. Mercari also has a rewards program that allows users to earn points and discounts on future purchases.