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Most recent job postings at moneylion
via LinkedIn
posted_at: 9 days agoschedule_type: Full-time
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization;
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
This pivotal role will manage our marketing website as a product and focus on increasing revenue, expanding our web presence through strategic SEO and content production, optimizing our website via the implementation of A/B testing tools, and owning the analytics and optimization of these tools. The successful candidate will have product management experience and know how to collaborate closely with both the product and marketing teams to drive the expansion of our marketplace business. This individual will also lead engineers to implement new pages, elements, and ideas aimed at substantially growing our business.
This role is onsite 4 days a week out of our New York City office.
Key Responsibilities
• Drive step-level changes of our web experience: Own our website and rebranding efforts. You’ll constantly work with our brand, content marketing, and product marketing teams on improving the product narrative to better underscore the value MoneyLion can provide to customers.
• Product Management of MoneyLion.com
• Take charge of the website's content and design, ensuring a cohesive and compelling product narrative that aligns with business goals. You’ll work with design, marketing, and technical teams to define requirements and run the implementation of those changes.
• Work with our onboarding product team to enhance customer conversion and experience
• Drive incremental changes on the website, exploring new trends, AI, and emerging technologies to enhance the user experience and bolster the conversion funnel.
• Foster a culture of innovation, encouraging the team to explore creative ideas for website improvements.
• User Experience Optimization:
• Utilize A/B testing tools to optimize the website's user experience, ensuring seamless navigation and a positive customer journey.
• Implement data-driven decisions to enhance user satisfaction and achieve business objectives.
• Responsive Project Management:
• Manage web developers and external agencies efficiently, ensuring projects are delivered on time and aligned with the company's integrity standards.
• Prioritize tasks based on impact and collaborate cross-functionally to meet key deadlines.
• Continuous Analytics and Reporting:
• Own the conversion metrics of the website, providing regular performance reports with actionable insights.
• Work closely with the analytics team to identify areas for optimization and collaborate with the product and web teams to implement improvements.
• Cross-Functional Collaboration:
• Collaborate seamlessly with product and marketing teams to align website strategies with overall business objectives.
• Lead engineers in the implementation of new pages, features, and ideas that contribute significantly to business growth.
• SEO Integration:
• Ensure that SEO strategies are seamlessly integrated into the website's structure, content, and design, contributing to improved organic search rankings.
• Conduct regular technical SEO audits to identify opportunities for enhancement.
• Work with the VP of Content Marketing to update our page and user experience to meet new content objectives
• Data-Driven Decision-Making:
• Leverage data insights to make informed decisions regarding website improvements and enhancements.
• Implement a robust testing and optimization process, using data to drive continuous improvement in the website's performance.
About You
• A minimum of 5-8 years in web product management, or content marketing product management
• A minimum of 2+ years of experience managing SEO projects
• A Minimum of 4+ years of experience with Google Analytics, Google Search Console, and Google Data Studios
• Experience using SEMRUSH, Screaming Frog, Rank Math, and other SEO tools
• Must have strong analytical and problem solving skills with the ability to work in a fast paced, dynamic, environment to manage and prioritize multiple projects simultaneously
• Must have basic knowledge of web technologies like HTML, CSS, JavaScript and how they affect SEOs
• Must have working knowledge of social networking sites, search engines and app stores
• Fintech and Crypto experience is a plus
The annual base salary for the Organic Growth Product Manager is expected to be between $130,000 to $160,000. Base salary is one component of MoneyLion's total compensation package, which includes 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
This pivotal role will manage our marketing website as a product and focus on increasing revenue, expanding our web presence through strategic SEO and content production, optimizing our website via the implementation of A/B testing tools, and owning the analytics and optimization of these tools. The successful candidate will have product management experience and know how to collaborate closely with both the product and marketing teams to drive the expansion of our marketplace business. This individual will also lead engineers to implement new pages, elements, and ideas aimed at substantially growing our business.
This role is onsite 4 days a week out of our New York City office.
Key Responsibilities
• Drive step-level changes of our web experience: Own our website and rebranding efforts. You’ll constantly work with our brand, content marketing, and product marketing teams on improving the product narrative to better underscore the value MoneyLion can provide to customers.
• Product Management of MoneyLion.com
• Take charge of the website's content and design, ensuring a cohesive and compelling product narrative that aligns with business goals. You’ll work with design, marketing, and technical teams to define requirements and run the implementation of those changes.
• Work with our onboarding product team to enhance customer conversion and experience
• Drive incremental changes on the website, exploring new trends, AI, and emerging technologies to enhance the user experience and bolster the conversion funnel.
• Foster a culture of innovation, encouraging the team to explore creative ideas for website improvements.
• User Experience Optimization:
• Utilize A/B testing tools to optimize the website's user experience, ensuring seamless navigation and a positive customer journey.
• Implement data-driven decisions to enhance user satisfaction and achieve business objectives.
• Responsive Project Management:
• Manage web developers and external agencies efficiently, ensuring projects are delivered on time and aligned with the company's integrity standards.
• Prioritize tasks based on impact and collaborate cross-functionally to meet key deadlines.
• Continuous Analytics and Reporting:
• Own the conversion metrics of the website, providing regular performance reports with actionable insights.
• Work closely with the analytics team to identify areas for optimization and collaborate with the product and web teams to implement improvements.
• Cross-Functional Collaboration:
• Collaborate seamlessly with product and marketing teams to align website strategies with overall business objectives.
• Lead engineers in the implementation of new pages, features, and ideas that contribute significantly to business growth.
• SEO Integration:
• Ensure that SEO strategies are seamlessly integrated into the website's structure, content, and design, contributing to improved organic search rankings.
• Conduct regular technical SEO audits to identify opportunities for enhancement.
• Work with the VP of Content Marketing to update our page and user experience to meet new content objectives
• Data-Driven Decision-Making:
• Leverage data insights to make informed decisions regarding website improvements and enhancements.
• Implement a robust testing and optimization process, using data to drive continuous improvement in the website's performance.
About You
• A minimum of 5-8 years in web product management, or content marketing product management
• A minimum of 2+ years of experience managing SEO projects
• A Minimum of 4+ years of experience with Google Analytics, Google Search Console, and Google Data Studios
• Experience using SEMRUSH, Screaming Frog, Rank Math, and other SEO tools
• Must have strong analytical and problem solving skills with the ability to work in a fast paced, dynamic, environment to manage and prioritize multiple projects simultaneously
• Must have basic knowledge of web technologies like HTML, CSS, JavaScript and how they affect SEOs
• Must have working knowledge of social networking sites, search engines and app stores
• Fintech and Crypto experience is a plus
The annual base salary for the Organic Growth Product Manager is expected to be between $130,000 to $160,000. Base salary is one component of MoneyLion's total compensation package, which includes 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
via LinkedIn
posted_at: 8 days agoschedule_type: Full-time
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization;
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
At the heart of our mission lies a commitment to empowering every American to make informed and impactful financial decisions. Our unwavering dedication to this cause is embodied in our suite of comprehensive financial products, data-driven content feed, and cutting-edge AI technology. We seamlessly blend these elements to provide users with an engaging and personalized financial experience.
We are now introducing our groundbreaking membership program designed for individuals ready to take control of their financial future. With unparalleled access to an array of exclusive benefits and will serve as a catalyst for achieving your financial aspirations.
As we embark on this transformative journey, we are in search of a visionary leader to assume the role of Director, Membership. This individual will serve as the General Manager of the business, taking full ownership of the profit and loss (P&L) responsibilities while fostering collaboration with cross-functional teams spanning Product, Engineering, Partnerships, and Marketing. Success in this role will be quantified not only by membership numbers, benefit utilization, and churn rates but, more significantly, by the tangible positive impact it has on the lives of our members.
This presents a unique opportunity to elevate a product, solidify its product-market fit, and establish it as an indispensable resource for those seeking financial independence.
The ideal candidate for this role is a dynamic blend of marketer and growth-hacker, driven by a bias for action and unwavering commitment to elevating the customer experience.
Key Responsibilities
Business Leadership
• Set and achieve revenue and growth targets for the program and each product/feature
• Identify and pursuing new business opportunities, partnerships and/or markets to accelerate growth
• Oversee product development, pricing strategies and engagement to enhance competitiveness
• Develop and manage budgets, forecasts and financial models
• Managing the overarching customer and product strategy. Working with the teams to develop roadmap
• Monitor key financial metrics and KPIs to ensure financial health and profitability
Value Proposition
• Develop and refine the value proposition for our new membership program.
• Identify key benefits and features that resonate with target audiences, ensuring they align with our mission and user needs.
• Determine and negotiate business development and partnership opportunities to enhance value proposition
• Continuously analyze market trends and user feedback to evolve and enhance the value proposition.
Member Acquisition
• Collaborate with the marketing team to create targeted marketing initiatives, including digital advertising, social media, email marketing, and partnerships.
• Collaborate with the products team in the creation of upselling moments along the user experience
• Monitor and report on key acquisition metrics, adjusting strategies as needed to achieve growth targets.
Member Retention
• Implement retention strategies that increase member engagement and satisfaction, reducing churn rates.
• Oversee the creation of personalized experiences and benefits that keep members actively using our new membership program.
• Analyze member data to identify patterns and opportunities for improving retention efforts.
• Develop loyalty programs, rewards, and incentives to enhance member loyalty and long-term commitment.
• Establish feedback mechanisms to capture member sentiment and make data-driven improvements.
Cross-Functional Influence
• Act as the General Manager of the membership program, taking ownership of the P&L responsibilities.
• Collaborate closely with cross-functional teams, including Customer Operations, Legal/Compliance, Product, Engineering, Partnerships, and Marketing, to align efforts and drive program success.
• Communicate effectively with stakeholders, providing updates on membership performance, challenges, and opportunities.
• Champion the program's goals and objectives, ensuring buy-in and alignment across the organization.
• Navigate and resolve interdepartmental challenges, fostering a culture of collaboration and shared success.
About You
• Bachelor's degree in Marketing, Business, or a related field. MBA a plus.
• Minimum of 8+ years of experience in general management or marketing, some of it in subscription services
• Highly analytical and data-driven
• Deep understanding of the fintech industry
• Can go from high level / strategy work to hands on execution
• Additional Qualifications :
• Intellectually curious.
• Self starter. Entrepreneurial. Driven.
• With a bias for action
• Highly analytically and data-driven
• Test and learn mentality
• Results-oriented
• Strong work ethic
• Cross-functional influence
The annual base salary for the Director, Membership is expected to be between $180,000 to $210,000. Base salary is one component of MoneyLion's total compensation package, which includes, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
At the heart of our mission lies a commitment to empowering every American to make informed and impactful financial decisions. Our unwavering dedication to this cause is embodied in our suite of comprehensive financial products, data-driven content feed, and cutting-edge AI technology. We seamlessly blend these elements to provide users with an engaging and personalized financial experience.
We are now introducing our groundbreaking membership program designed for individuals ready to take control of their financial future. With unparalleled access to an array of exclusive benefits and will serve as a catalyst for achieving your financial aspirations.
As we embark on this transformative journey, we are in search of a visionary leader to assume the role of Director, Membership. This individual will serve as the General Manager of the business, taking full ownership of the profit and loss (P&L) responsibilities while fostering collaboration with cross-functional teams spanning Product, Engineering, Partnerships, and Marketing. Success in this role will be quantified not only by membership numbers, benefit utilization, and churn rates but, more significantly, by the tangible positive impact it has on the lives of our members.
This presents a unique opportunity to elevate a product, solidify its product-market fit, and establish it as an indispensable resource for those seeking financial independence.
The ideal candidate for this role is a dynamic blend of marketer and growth-hacker, driven by a bias for action and unwavering commitment to elevating the customer experience.
Key Responsibilities
Business Leadership
• Set and achieve revenue and growth targets for the program and each product/feature
• Identify and pursuing new business opportunities, partnerships and/or markets to accelerate growth
• Oversee product development, pricing strategies and engagement to enhance competitiveness
• Develop and manage budgets, forecasts and financial models
• Managing the overarching customer and product strategy. Working with the teams to develop roadmap
• Monitor key financial metrics and KPIs to ensure financial health and profitability
Value Proposition
• Develop and refine the value proposition for our new membership program.
• Identify key benefits and features that resonate with target audiences, ensuring they align with our mission and user needs.
• Determine and negotiate business development and partnership opportunities to enhance value proposition
• Continuously analyze market trends and user feedback to evolve and enhance the value proposition.
Member Acquisition
• Collaborate with the marketing team to create targeted marketing initiatives, including digital advertising, social media, email marketing, and partnerships.
• Collaborate with the products team in the creation of upselling moments along the user experience
• Monitor and report on key acquisition metrics, adjusting strategies as needed to achieve growth targets.
Member Retention
• Implement retention strategies that increase member engagement and satisfaction, reducing churn rates.
• Oversee the creation of personalized experiences and benefits that keep members actively using our new membership program.
• Analyze member data to identify patterns and opportunities for improving retention efforts.
• Develop loyalty programs, rewards, and incentives to enhance member loyalty and long-term commitment.
• Establish feedback mechanisms to capture member sentiment and make data-driven improvements.
Cross-Functional Influence
• Act as the General Manager of the membership program, taking ownership of the P&L responsibilities.
• Collaborate closely with cross-functional teams, including Customer Operations, Legal/Compliance, Product, Engineering, Partnerships, and Marketing, to align efforts and drive program success.
• Communicate effectively with stakeholders, providing updates on membership performance, challenges, and opportunities.
• Champion the program's goals and objectives, ensuring buy-in and alignment across the organization.
• Navigate and resolve interdepartmental challenges, fostering a culture of collaboration and shared success.
About You
• Bachelor's degree in Marketing, Business, or a related field. MBA a plus.
• Minimum of 8+ years of experience in general management or marketing, some of it in subscription services
• Highly analytical and data-driven
• Deep understanding of the fintech industry
• Can go from high level / strategy work to hands on execution
• Additional Qualifications :
• Intellectually curious.
• Self starter. Entrepreneurial. Driven.
• With a bias for action
• Highly analytically and data-driven
• Test and learn mentality
• Results-oriented
• Strong work ethic
• Cross-functional influence
The annual base salary for the Director, Membership is expected to be between $180,000 to $210,000. Base salary is one component of MoneyLion's total compensation package, which includes, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
via LinkedIn
schedule_type: Full-timework_from_home: 1
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization;
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
The Director, Financial Services Sales will have proven success understanding partner needs, then crafting, positioning and customizing solutions, and finally negotiating and closing deals.
As a member of the sales team you will be focused on working with Banks, Lenders, Credit Card Issuers and Fintechs to integrate Moneylion into their Customer Acquisition strategy, as well as into their Consumer monetization and non bank revenue strategies.
This individual will be proactive, driven and resilient through long sales cycles, an excellent communicator with executive presence, and comfortable working both independently and as part of a team. The Senior Manager, Financial Services Sales will profile and develop relationships with senior-level decision makers to structure and execute new partnerships that address customer needs while generating revenue for Engine by Moneylion and his/her partners.
This role can be remote but we also welcome local candidates to participate in a hybrid work schedule out of our New York City office.
Key Responsibilities
• Identify, negotiate, and close new Financial Institution & Fintech Consumer Marketing Partnerships (banks, Fintechs, insurance providers) and verticals (Lending, Deposits, Cards)
• Utilize a consultative approach to evaluate new business opportunities, deal-sizing, analyze competitors, recommend strategies, and lead proposal/face-to-face negotiations to win new business
• Maintain a strong cadence of networking, contacting and engaging prospects via warm intros as well as cold outreach, effectively communicating Engine ’s value proposition
• Follow through with all aspects of the sales cycle – from initial prospecting, managing internal communication, reviewing deal terms, to contract execution
• Consistently deliver superior customer service to partners, and be seen as a trusted thought partner
• Provide timely guidance and forecasting to leadership on all pipeline sales opportunities
• Prepare and deliver effective presentations, reports and pricing proposals
• Find creative ways to uncover opportunities and strengthen relationships
About You
• Minimum of 8+ years experience selling into Financial Institutions, preferably marketing related products & services
• A proven track record of exceeding revenue goals
• Consultative approach to selling, with an ability to understand a partner’s needs and develop solutions
• Experience negotiating contract terms and closing deals
• High-degree of professional presence
• Tech savvy with ability to be conversant in how our technology can be integrated both for user experience, and high-level data flows
• Strong understanding of Financial Consumer Marketing Strategies, affiliate Marketing a plus
• Strong written, verbal and presentation skills
• Highly motivated, driven, and passionate about partner relationships
• Proficient in Excel, PowerPoint, Salesforce or similar applications
• Established industry relationships and experience working with executive level business and marketing leaders a plus
The annual base salary for the Director, Financial Services Sales is expected a base between $130,000 to $180,000 plus variable pay paid quarterly. Base salary is one component of MoneyLion's total compensation package, which includes, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role. This position is also eligible for a performance based bonus.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
The Director, Financial Services Sales will have proven success understanding partner needs, then crafting, positioning and customizing solutions, and finally negotiating and closing deals.
As a member of the sales team you will be focused on working with Banks, Lenders, Credit Card Issuers and Fintechs to integrate Moneylion into their Customer Acquisition strategy, as well as into their Consumer monetization and non bank revenue strategies.
This individual will be proactive, driven and resilient through long sales cycles, an excellent communicator with executive presence, and comfortable working both independently and as part of a team. The Senior Manager, Financial Services Sales will profile and develop relationships with senior-level decision makers to structure and execute new partnerships that address customer needs while generating revenue for Engine by Moneylion and his/her partners.
This role can be remote but we also welcome local candidates to participate in a hybrid work schedule out of our New York City office.
Key Responsibilities
• Identify, negotiate, and close new Financial Institution & Fintech Consumer Marketing Partnerships (banks, Fintechs, insurance providers) and verticals (Lending, Deposits, Cards)
• Utilize a consultative approach to evaluate new business opportunities, deal-sizing, analyze competitors, recommend strategies, and lead proposal/face-to-face negotiations to win new business
• Maintain a strong cadence of networking, contacting and engaging prospects via warm intros as well as cold outreach, effectively communicating Engine ’s value proposition
• Follow through with all aspects of the sales cycle – from initial prospecting, managing internal communication, reviewing deal terms, to contract execution
• Consistently deliver superior customer service to partners, and be seen as a trusted thought partner
• Provide timely guidance and forecasting to leadership on all pipeline sales opportunities
• Prepare and deliver effective presentations, reports and pricing proposals
• Find creative ways to uncover opportunities and strengthen relationships
About You
• Minimum of 8+ years experience selling into Financial Institutions, preferably marketing related products & services
• A proven track record of exceeding revenue goals
• Consultative approach to selling, with an ability to understand a partner’s needs and develop solutions
• Experience negotiating contract terms and closing deals
• High-degree of professional presence
• Tech savvy with ability to be conversant in how our technology can be integrated both for user experience, and high-level data flows
• Strong understanding of Financial Consumer Marketing Strategies, affiliate Marketing a plus
• Strong written, verbal and presentation skills
• Highly motivated, driven, and passionate about partner relationships
• Proficient in Excel, PowerPoint, Salesforce or similar applications
• Established industry relationships and experience working with executive level business and marketing leaders a plus
The annual base salary for the Director, Financial Services Sales is expected a base between $130,000 to $180,000 plus variable pay paid quarterly. Base salary is one component of MoneyLion's total compensation package, which includes, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role. This position is also eligible for a performance based bonus.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
via LinkedIn
schedule_type: Full-time
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization;
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
The Partner Solutions Director, Fintech will be focused on onboarding, managing and growing MoneyLion’s relationships with Fintechs, Neobanks, Lenders, Aggregators and ecosystem partners. This individual will be the directly responsible party growing Enterprise accounts and leveraging creative strategies to optimize performance and upsell the entirety of MoneyLion’s Marketplace, Banking-as-a-Service, Data products and Services.The Partner Solutions Director will develop and nurture relationships with senior-level decision makers and work cross functionally to deliver on the ambitious vision of MoneyLion and our partners. This individual will be proactive, driven, an excellent communicator with executive presence, and comfortable working both independently and as part of a team.
This role is onsite 4 days a week out of our New York City office or we welcome candidates in San Francisco due to the client proximity.
Key Responsibilities
• Serve as the dedicated point of contact for MoneyLion across partner organizations with a focus on expansion and revenue growth.
• Lead partner initiatives including onboarding and launch plans, program design, performance analysis & optimization, business reviews and more.
• Develop strategies and account plans to deepen partner relationships for mutual benefit including cross sell / up sell of new products, features, and integrations
• Provide consultative guidance to and build relationships with key stakeholders across levels and functions of the partner’s organization
• Monitor and analyze performance KPIs, including revenue and funnel reporting, to identify insights and areas of opportunity; and maximize program results
• Advocate for partner needs to help guide product development roadmap. Provide feedback from the field and own discovery as well as presentation of beta products to your market segment..
• Provide bottom’s up guidance and forecasts for your book of business based on macro economics factors, upsell pipeline, product roadmap and other opportunities or dependencies.
• Support and collaborate cross-functionally with key internal stakeholders, including Sales & Business Development, Product, Marketing, Analytics, Data Science, and Engineering
About You
• Minimum 8 years of relevant experience in sales, account management or client facing roles working with fintechs/ financial institutions for a minimum of 3 years.
• Proven track record of success with regards to accelerating product adoption, improving net revenue retention and delivering against revenue targets
• Strong analytical skills and knowledge of media math, marketing funnels and acquisition strategies
• Proficient understanding of fintech ecosystem, underlying technology/architecture and business models
• Strong negotiation skills with a demonstrated ability to close deals and manage objections. Comfortable with challenging status quo with data driven insights
• Self-starter who is motivated to learn in a fast-paced environment, and can work independently as well as part of a team
• Excellent written & verbal communication, organization and prioritization skills
• Excellent analytical skills with ability to pull, filter, and analyze data to identify insights and inform data-driven recommendations; familiarity with reporting platforms like Looker or Tableau is required
• Strong interpersonal skills and executive presence, with an emphasis on building internal and external relationships
• Working knowledge of various technologies to build partnerships (e.g. API’s, HTML, JavaScript, etc.)
• Proficient in Salesforce and Google Suite and/or Microsoft Office (Word, Excel, and PowerPoint)
The annual base salary for this role is between $130,000 - $175,000 per year with the addition of variable pay. Base salary is one component of MoneyLion's total compensation package, which includes, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
The Partner Solutions Director, Fintech will be focused on onboarding, managing and growing MoneyLion’s relationships with Fintechs, Neobanks, Lenders, Aggregators and ecosystem partners. This individual will be the directly responsible party growing Enterprise accounts and leveraging creative strategies to optimize performance and upsell the entirety of MoneyLion’s Marketplace, Banking-as-a-Service, Data products and Services.The Partner Solutions Director will develop and nurture relationships with senior-level decision makers and work cross functionally to deliver on the ambitious vision of MoneyLion and our partners. This individual will be proactive, driven, an excellent communicator with executive presence, and comfortable working both independently and as part of a team.
This role is onsite 4 days a week out of our New York City office or we welcome candidates in San Francisco due to the client proximity.
Key Responsibilities
• Serve as the dedicated point of contact for MoneyLion across partner organizations with a focus on expansion and revenue growth.
• Lead partner initiatives including onboarding and launch plans, program design, performance analysis & optimization, business reviews and more.
• Develop strategies and account plans to deepen partner relationships for mutual benefit including cross sell / up sell of new products, features, and integrations
• Provide consultative guidance to and build relationships with key stakeholders across levels and functions of the partner’s organization
• Monitor and analyze performance KPIs, including revenue and funnel reporting, to identify insights and areas of opportunity; and maximize program results
• Advocate for partner needs to help guide product development roadmap. Provide feedback from the field and own discovery as well as presentation of beta products to your market segment..
• Provide bottom’s up guidance and forecasts for your book of business based on macro economics factors, upsell pipeline, product roadmap and other opportunities or dependencies.
• Support and collaborate cross-functionally with key internal stakeholders, including Sales & Business Development, Product, Marketing, Analytics, Data Science, and Engineering
About You
• Minimum 8 years of relevant experience in sales, account management or client facing roles working with fintechs/ financial institutions for a minimum of 3 years.
• Proven track record of success with regards to accelerating product adoption, improving net revenue retention and delivering against revenue targets
• Strong analytical skills and knowledge of media math, marketing funnels and acquisition strategies
• Proficient understanding of fintech ecosystem, underlying technology/architecture and business models
• Strong negotiation skills with a demonstrated ability to close deals and manage objections. Comfortable with challenging status quo with data driven insights
• Self-starter who is motivated to learn in a fast-paced environment, and can work independently as well as part of a team
• Excellent written & verbal communication, organization and prioritization skills
• Excellent analytical skills with ability to pull, filter, and analyze data to identify insights and inform data-driven recommendations; familiarity with reporting platforms like Looker or Tableau is required
• Strong interpersonal skills and executive presence, with an emphasis on building internal and external relationships
• Working knowledge of various technologies to build partnerships (e.g. API’s, HTML, JavaScript, etc.)
• Proficient in Salesforce and Google Suite and/or Microsoft Office (Word, Excel, and PowerPoint)
The annual base salary for this role is between $130,000 - $175,000 per year with the addition of variable pay. Base salary is one component of MoneyLion's total compensation package, which includes, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
via LinkedIn
posted_at: 10 days agoschedule_type: Full-time
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization;
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
Come join MoneyLion Marketplace group as a Director of Product, helping drive our acceleration of the MoneyLion marketplace. We are looking for creative problem solvers with a passion for customers and innovation to join our team and revolutionize the way people manage their money. We are uniquely positioned to do this by growing our customers across both the web and in the App, leveraging our unique customer experiences, capabilities, and our vast network of partners. In this role you will be creating and delivering products that create Marketplace growth from the MoneyLion platform.
This role is onsite 4 days a week out of our New York City office.
Key Responsibilities
• In this role you will be creating and delivering products for the MoneyLion Marketplace across the web and MoneyLion App
• Drive market-leading improvements to our consumer experience across all our financial product marketplaces, creating short, medium, and long-term roadmaps.
• Deeply understand the various personas within each of our marketplaces, and develop experiences to best serve each segment.
• Collaborate with stakeholders in product, design, sales, engineering, marketing, and analytics to create compelling user experiences.
• Implement UX testing strategies to measure ROI and ensure continuous improvement.
• Drive successful integration with external partners
• Create alignment and understanding around feature development and rollout, ensuring synchronization across the organization.
• Develop requirements documents, functional specifications, and mock-ups to clearly illustrate product ideas and concepts.
• Ship high-quality features that have an immediate and measurable impact on our business.
• Communicate progress against our KPIs and Outcome Metrics across our portfolio of customer-facing programs and underlying capabilities (from senior executives to core team, to broad set of stakeholders)
• Actively analyze products business performance and use metrics to make informed decisions
About You
• A minimum of 8+ years of experience developing consumer experiences, with a track record of leading significant projects from conception through execution and iteration.
• Proven knowledge of modern design principles, testing, and analytics, with a dynamic design portfolio of products you have directly owned.
• Strong product intuition and analytical capabilities, with experience managing products with multiple stakeholders in a fast-paced and high-intensity environment, ideally in personal finance and/or fintech space
• Experience working closely with engineers and understanding technical tradeoffs.
• Passion for understanding customer problems and leveraging insights to deliver products that delight customers and drive business growth
• Ability to leverage data capabilities to improve the customer experience and enable personalized, relevant experiences
• Demonstrated ability to define, socialize and implement a roadmap for a large portfolio of customer-facing experiences
• Experience collaborating and leading across product, UX, marketing, engineering, and strategic partners to drive decision making and execution
• Strong execution skills, including the ability to define and lead complex projects simultaneously, and successfully execute/bring to market
• A strong leader, skilled at storytelling and communication, with proven ability to credibly drive conversations with senior leaders
• A strong understanding and experience with web frontend frameworks.
• Experience in both B2C and B2B User Experiences.
The annual base salary for the Director of Product, Marketplace is expected to be between $180,000 to $220,000. Base salary is one component of MoneyLion's total compensation package, which includes annual discretionary bonus eligibility, equity, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
Come join MoneyLion Marketplace group as a Director of Product, helping drive our acceleration of the MoneyLion marketplace. We are looking for creative problem solvers with a passion for customers and innovation to join our team and revolutionize the way people manage their money. We are uniquely positioned to do this by growing our customers across both the web and in the App, leveraging our unique customer experiences, capabilities, and our vast network of partners. In this role you will be creating and delivering products that create Marketplace growth from the MoneyLion platform.
This role is onsite 4 days a week out of our New York City office.
Key Responsibilities
• In this role you will be creating and delivering products for the MoneyLion Marketplace across the web and MoneyLion App
• Drive market-leading improvements to our consumer experience across all our financial product marketplaces, creating short, medium, and long-term roadmaps.
• Deeply understand the various personas within each of our marketplaces, and develop experiences to best serve each segment.
• Collaborate with stakeholders in product, design, sales, engineering, marketing, and analytics to create compelling user experiences.
• Implement UX testing strategies to measure ROI and ensure continuous improvement.
• Drive successful integration with external partners
• Create alignment and understanding around feature development and rollout, ensuring synchronization across the organization.
• Develop requirements documents, functional specifications, and mock-ups to clearly illustrate product ideas and concepts.
• Ship high-quality features that have an immediate and measurable impact on our business.
• Communicate progress against our KPIs and Outcome Metrics across our portfolio of customer-facing programs and underlying capabilities (from senior executives to core team, to broad set of stakeholders)
• Actively analyze products business performance and use metrics to make informed decisions
About You
• A minimum of 8+ years of experience developing consumer experiences, with a track record of leading significant projects from conception through execution and iteration.
• Proven knowledge of modern design principles, testing, and analytics, with a dynamic design portfolio of products you have directly owned.
• Strong product intuition and analytical capabilities, with experience managing products with multiple stakeholders in a fast-paced and high-intensity environment, ideally in personal finance and/or fintech space
• Experience working closely with engineers and understanding technical tradeoffs.
• Passion for understanding customer problems and leveraging insights to deliver products that delight customers and drive business growth
• Ability to leverage data capabilities to improve the customer experience and enable personalized, relevant experiences
• Demonstrated ability to define, socialize and implement a roadmap for a large portfolio of customer-facing experiences
• Experience collaborating and leading across product, UX, marketing, engineering, and strategic partners to drive decision making and execution
• Strong execution skills, including the ability to define and lead complex projects simultaneously, and successfully execute/bring to market
• A strong leader, skilled at storytelling and communication, with proven ability to credibly drive conversations with senior leaders
• A strong understanding and experience with web frontend frameworks.
• Experience in both B2C and B2B User Experiences.
The annual base salary for the Director of Product, Marketplace is expected to be between $180,000 to $220,000. Base salary is one component of MoneyLion's total compensation package, which includes annual discretionary bonus eligibility, equity, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
via LinkedIn
schedule_type: Full-time
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization;
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
The Salesforce Administrator will support Salesforce platform management across multiple teams at MoneyLion. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce org, and expand adoption across our organization. By working collaboratively with stakeholders, gathering requirements and feedback, and designing best practice processes and architecture, the Salesforce Administrator will be key in implementing the systems that support our business objectives. We place a high value on designing intuitive and scalable solutions for our teams, and this person will have an important role on the Revenue Operations team.
We are looking for someone with a deep understanding of the Salesforce platform, and a strong familiarity with B2B best practices, who can understand our current setup and our business objectives. The Salesforce Administrator should have a strong familiarity with change management and governance, and with managing all aspects of a Salesforce project. The ideal candidate will be comfortable collaborating with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and impacts.
This role is onsite 4 days a week in our New York City office. Candidates need to be within commutable distance of our New York City office.
Key Responsibilities
• User Management, including user setup and deactivation, permissions management, etc.
• Data Management, including imports, updates, and cleanup for new and existing records
• Reporting/Analytics, including prep and maintenance of reporting and dashboards for all revenue teams and leaders
• Platform Configuration, including Metadata, Automation, and UI
• Integration management/implementation, including sales engagement, marketing, contract management, prospecting, and ticketing integrations.
• Assist/Lead training sessions for new operational initiatives, 1:1 sessions, and ongoing office hours
• Troubleshoot user issues with tools or processes, and provide direction and context to help ensure new process adoption
• Ensure data hygiene by assisting with data imports, backfills, and updates
• Provide best practices and operational recommendations to team leadership while scoping solutions for new processes and/or pain points with existing system infrastructure
• Assist in compiling documentation of Revenue Operations processes across teams, for Salesforce as well as the Revenue Team tech stack
• Collaborate with Senior Salesforce Administrator and VP of Sales Operations/Strategy on best practices and operational strategy for Salesforce and other revenue operations tools and processes
• Collaborate with InfoSec, Legal, and Compliance teams on internal controls and best practices
• Help guide testing, review, and launch process of new projects in Salesforce. Arrange planning and testing sessions with key stakeholders and deliver revisions on a timely basis to meet launch goals
About You
• Minimum of 3+ years experience as a Salesforce Administrator
• Experience leading implementation of new orgs, and ongoing configuration and maintenance of existing orgs
• Experience training new and existing users on processes, across multiple teams
• Experience managing or assisting management of at least one org over 50 users
• Experience implementing a variety of sales tools (preferably including Outreach and Zoominfo)
• Strong capability with Salesforce reporting
• Strong understanding of and experience with Flows
• Strong understanding of and experience with Dataloader and Salesforce data architecture/dependencies
• Strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
• Excellent relationship-building skills and ability to liaise with stakeholders at all levels
• Understanding of legacy automation tools Process Builder and Workflows
• Familiarity with marketing platform integrations (Pardot and Marketo preferred)
• Some experience with APEX triggers and classes desirable but not required
• Service Cloud and/or Zendesk experience preferred
The annual base salary for the Salesforce Administrator role is expected to be up to $90,000. Base salary is one component of MoneyLion's total compensation package, which includes, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
The Salesforce Administrator will support Salesforce platform management across multiple teams at MoneyLion. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce org, and expand adoption across our organization. By working collaboratively with stakeholders, gathering requirements and feedback, and designing best practice processes and architecture, the Salesforce Administrator will be key in implementing the systems that support our business objectives. We place a high value on designing intuitive and scalable solutions for our teams, and this person will have an important role on the Revenue Operations team.
We are looking for someone with a deep understanding of the Salesforce platform, and a strong familiarity with B2B best practices, who can understand our current setup and our business objectives. The Salesforce Administrator should have a strong familiarity with change management and governance, and with managing all aspects of a Salesforce project. The ideal candidate will be comfortable collaborating with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and impacts.
This role is onsite 4 days a week in our New York City office. Candidates need to be within commutable distance of our New York City office.
Key Responsibilities
• User Management, including user setup and deactivation, permissions management, etc.
• Data Management, including imports, updates, and cleanup for new and existing records
• Reporting/Analytics, including prep and maintenance of reporting and dashboards for all revenue teams and leaders
• Platform Configuration, including Metadata, Automation, and UI
• Integration management/implementation, including sales engagement, marketing, contract management, prospecting, and ticketing integrations.
• Assist/Lead training sessions for new operational initiatives, 1:1 sessions, and ongoing office hours
• Troubleshoot user issues with tools or processes, and provide direction and context to help ensure new process adoption
• Ensure data hygiene by assisting with data imports, backfills, and updates
• Provide best practices and operational recommendations to team leadership while scoping solutions for new processes and/or pain points with existing system infrastructure
• Assist in compiling documentation of Revenue Operations processes across teams, for Salesforce as well as the Revenue Team tech stack
• Collaborate with Senior Salesforce Administrator and VP of Sales Operations/Strategy on best practices and operational strategy for Salesforce and other revenue operations tools and processes
• Collaborate with InfoSec, Legal, and Compliance teams on internal controls and best practices
• Help guide testing, review, and launch process of new projects in Salesforce. Arrange planning and testing sessions with key stakeholders and deliver revisions on a timely basis to meet launch goals
About You
• Minimum of 3+ years experience as a Salesforce Administrator
• Experience leading implementation of new orgs, and ongoing configuration and maintenance of existing orgs
• Experience training new and existing users on processes, across multiple teams
• Experience managing or assisting management of at least one org over 50 users
• Experience implementing a variety of sales tools (preferably including Outreach and Zoominfo)
• Strong capability with Salesforce reporting
• Strong understanding of and experience with Flows
• Strong understanding of and experience with Dataloader and Salesforce data architecture/dependencies
• Strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
• Excellent relationship-building skills and ability to liaise with stakeholders at all levels
• Understanding of legacy automation tools Process Builder and Workflows
• Familiarity with marketing platform integrations (Pardot and Marketo preferred)
• Some experience with APEX triggers and classes desirable but not required
• Service Cloud and/or Zendesk experience preferred
The annual base salary for the Salesforce Administrator role is expected to be up to $90,000. Base salary is one component of MoneyLion's total compensation package, which includes, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
via The Muse
schedule_type: Full-time
About Us
MoneyLion Inc, in New York City is looking for an Accounts Payable Manager to be a fundamental part of our Accounting team. You will be responsible for full cycle A/P that includes, invoice posting & coding, approval routing, vendor maintenance, as well as special projects.
Founded in 2013 MoneyLion is a five-year-old private fintech company that offers lending, financial advisory and... investment services to consumers. The company operates
About Us
MoneyLion Inc, in New York City is looking for an Accounts Payable Manager to be a fundamental part of our Accounting team. You will be responsible for full cycle A/P that includes, invoice posting & coding, approval routing, vendor maintenance, as well as special projects.
Founded in 2013 MoneyLion is a five-year-old private fintech company that offers lending, financial advisory and... investment services to consumers. The company operates out of four offices worldwide, including its Manhattan headquarters, San Francisco, Salt Lake City, and Kuala Lumpur, Malaysia. MoneyLion employs over 400 full-time associates globally with a significant presence in North America and Asia. You will thrive in MoneyLion’s fun, fast paced, and rapidly growing environment.Please visit our website at www.moneylion.com to learn more.
Duties And Responsibilities:
• Responsible for the day-to-day inquiries and workload of the Accounts Payable Specialist in the department. The Manager should be the point person for questions and should serve as a resource to the team.
• The Manager should also be able to roll-up his or her sleeves and jump in to assist during peak periods or when necessary.
• Maintain a strong understanding of the company policies and procedures as it relates to invoice processing and payments.
• Maintain the overall MineralTree invoice processing and Expensify T&E systems; this includes maintenance and reporting.
• Managing the MineralTree workflow. This includes ensuring that all invoices are reviewed and process timely by the Accounts Payable team and are in compliance with company procedures and policies.
• Managing the Expensify workflow. This includes ensuring that all expense reports are reviewed and process timely by the Business users and the Accounts Payable team and are in compliance with company T&E policies.
• Audit and review invoices in the payment batches to ensure it is complete for all invoice support and approvals.
• Processing requests for all domestic (USD) vendor payments (ACH, Wires & Checks).
• Assist in managing the corporate credit card relationship for the company. Including being a point person for questions about accounts.
• Assist with time-sensitive ad-hoc analysis and reporting.
• Provide organized and ad hoc training to AP team and internal customers.
• Ability to prioritize multiple questions and requests.
• Develop, implement and maintain system, procedures and policies.
• Manage month-end/quarter-end and year-end close by ensuring all received invoices are processed.
• Assemble information for external and internal auditors for quarterly reviews and the annual audit.
• Assist in the preparation and filing of annual 1099.
• Maintaining a strong relationship with internal business customers to ensure they receive excellent service form the accounts payable department.
Education:
• Bachelor's degree or equivalent combination of education and experience
Experience:
• Basic understanding of principles of accounting
• Knowledge of MineralTree, Netsuite and Expensify preferred, but not required.
• Intermediate MS Excel experience (V-Lookup, Pivot)
• 7+ years of accounts payable experience
• 3+ more years of supervisory experience
• Must have excellent customer service skills and be comfortable interacting with individuals at all levels of the organization.
• Strong communication skills.
• Strong analytical and problem-solving skills.
• Highly organized and maintains the highest standards of accuracy and precision.
• Ability to prioritize and work well under pressure to meet deadlines
Work authorization:
· United States (Required Show more details...
MoneyLion Inc, in New York City is looking for an Accounts Payable Manager to be a fundamental part of our Accounting team. You will be responsible for full cycle A/P that includes, invoice posting & coding, approval routing, vendor maintenance, as well as special projects.
Founded in 2013 MoneyLion is a five-year-old private fintech company that offers lending, financial advisory and... investment services to consumers. The company operates out of four offices worldwide, including its Manhattan headquarters, San Francisco, Salt Lake City, and Kuala Lumpur, Malaysia. MoneyLion employs over 400 full-time associates globally with a significant presence in North America and Asia. You will thrive in MoneyLion’s fun, fast paced, and rapidly growing environment.Please visit our website at www.moneylion.com to learn more.
Duties And Responsibilities:
• Responsible for the day-to-day inquiries and workload of the Accounts Payable Specialist in the department. The Manager should be the point person for questions and should serve as a resource to the team.
• The Manager should also be able to roll-up his or her sleeves and jump in to assist during peak periods or when necessary.
• Maintain a strong understanding of the company policies and procedures as it relates to invoice processing and payments.
• Maintain the overall MineralTree invoice processing and Expensify T&E systems; this includes maintenance and reporting.
• Managing the MineralTree workflow. This includes ensuring that all invoices are reviewed and process timely by the Accounts Payable team and are in compliance with company procedures and policies.
• Managing the Expensify workflow. This includes ensuring that all expense reports are reviewed and process timely by the Business users and the Accounts Payable team and are in compliance with company T&E policies.
• Audit and review invoices in the payment batches to ensure it is complete for all invoice support and approvals.
• Processing requests for all domestic (USD) vendor payments (ACH, Wires & Checks).
• Assist in managing the corporate credit card relationship for the company. Including being a point person for questions about accounts.
• Assist with time-sensitive ad-hoc analysis and reporting.
• Provide organized and ad hoc training to AP team and internal customers.
• Ability to prioritize multiple questions and requests.
• Develop, implement and maintain system, procedures and policies.
• Manage month-end/quarter-end and year-end close by ensuring all received invoices are processed.
• Assemble information for external and internal auditors for quarterly reviews and the annual audit.
• Assist in the preparation and filing of annual 1099.
• Maintaining a strong relationship with internal business customers to ensure they receive excellent service form the accounts payable department.
Education:
• Bachelor's degree or equivalent combination of education and experience
Experience:
• Basic understanding of principles of accounting
• Knowledge of MineralTree, Netsuite and Expensify preferred, but not required.
• Intermediate MS Excel experience (V-Lookup, Pivot)
• 7+ years of accounts payable experience
• 3+ more years of supervisory experience
• Must have excellent customer service skills and be comfortable interacting with individuals at all levels of the organization.
• Strong communication skills.
• Strong analytical and problem-solving skills.
• Highly organized and maintains the highest standards of accuracy and precision.
• Ability to prioritize and work well under pressure to meet deadlines
Work authorization:
· United States (Required Show more details...
via LinkedIn
schedule_type: Full-timework_from_home: 1
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization;
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
Customer Advocates are the face of the MoneyLion brand. Advocates maintain a level of professionalism and empathy that exceeds that of our customer’s expectations. We are looking for an advocate for superior customer experience interactions via our various social media and review channels — a brand ambassador, driving high-value customer experience interactions via social media.
Ultimately, you will help establish our reputation as a company that offers excellent customer support via all mediums, including social media and various digital channels. You will own and elevate the customer experience by resolving customer concerns and reporting to the correct teams to eliminate the issue for future customers.
Responsibilities include resolving customer queries and complaints, recommending solutions, and guiding customers through product features and functionalities. To be successful in this role, you should be an excellent written and verbal communicator who’s able to earn our customers’ trust in 240 characters (or less!).
Key Responsibilities
Customer Service:
• Provide excellent customer service that is focused on the person as well as the solution
• Resolve customer questions, concerns, and product issues raised via public channels by engaging the customer, providing the right resolution, and addressing social media escalations with critical thinking
• Respond to customer concerns in a timely and accurate way; first via the relevant social channel, and be prepared to follow up via phone, email, or chat — according to the customer’s preference
• Monitor, proactively post, research and reach out to community members within official MoneyLion channels to ensure a positive experience with the company
• Identify customer needs and help customers use specific features, understand our products, and maximize their success with our products and services
• Inform customers about new features and functionalities
• Follow up with customers to ensure their issues are resolved
Advocacy
• Own public-facing customer escalations, from acknowledgement through to research, resolution, and internal product feedback where required
• Analyze and respond to public-facing interactions (Social Media, App Reviews, Website Feedback, etc) activities — make recommendations to enhance the customer experience to product, engineering, and operations partners
• Manage and moderate interactions on specific digital platforms as assigned and report findings to the senior leadership team regarding significant issues, themes and/or feedback collected through the channels
• Represent MoneyLion’s brand and mission to online communities, and the public at large
• Analyze and report service issues and product malfunctions, as well as flagging identified trends and patterns of complaints
• Update our internal databases with information about technical issues, complaints, and useful discussions with customers that may help improve our products, services, and customer support
• Own and elevate the customer’s experience by challenging the status quo and advocating for improved processes.
About You
• Minimum of 4-5 years of experience in a customer-facing role
• Minimum of 2-3 years of customer escalations experience, preferred but not required
• Prior experience managing Q&A, moderation, and communities on Facebook, Instagram, LinkedIn, YouTube, Twitter, 3rd party review sites, etc. and understanding best practices for each platform
• Strong customer-first mindset, with an interest in understanding the customer, and engaging in a supportive, authentic, on-brand voice, to resolve customer issues quickly and satisfactorily
• Must have maturity and self-awareness to work with the content / topics at hand
• Excellent work ethic, high productivity, and acute attention to detail needed
• Follow-up skills and a strong sense of accountability and ownership are a must
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
Customer Advocates are the face of the MoneyLion brand. Advocates maintain a level of professionalism and empathy that exceeds that of our customer’s expectations. We are looking for an advocate for superior customer experience interactions via our various social media and review channels — a brand ambassador, driving high-value customer experience interactions via social media.
Ultimately, you will help establish our reputation as a company that offers excellent customer support via all mediums, including social media and various digital channels. You will own and elevate the customer experience by resolving customer concerns and reporting to the correct teams to eliminate the issue for future customers.
Responsibilities include resolving customer queries and complaints, recommending solutions, and guiding customers through product features and functionalities. To be successful in this role, you should be an excellent written and verbal communicator who’s able to earn our customers’ trust in 240 characters (or less!).
Key Responsibilities
Customer Service:
• Provide excellent customer service that is focused on the person as well as the solution
• Resolve customer questions, concerns, and product issues raised via public channels by engaging the customer, providing the right resolution, and addressing social media escalations with critical thinking
• Respond to customer concerns in a timely and accurate way; first via the relevant social channel, and be prepared to follow up via phone, email, or chat — according to the customer’s preference
• Monitor, proactively post, research and reach out to community members within official MoneyLion channels to ensure a positive experience with the company
• Identify customer needs and help customers use specific features, understand our products, and maximize their success with our products and services
• Inform customers about new features and functionalities
• Follow up with customers to ensure their issues are resolved
Advocacy
• Own public-facing customer escalations, from acknowledgement through to research, resolution, and internal product feedback where required
• Analyze and respond to public-facing interactions (Social Media, App Reviews, Website Feedback, etc) activities — make recommendations to enhance the customer experience to product, engineering, and operations partners
• Manage and moderate interactions on specific digital platforms as assigned and report findings to the senior leadership team regarding significant issues, themes and/or feedback collected through the channels
• Represent MoneyLion’s brand and mission to online communities, and the public at large
• Analyze and report service issues and product malfunctions, as well as flagging identified trends and patterns of complaints
• Update our internal databases with information about technical issues, complaints, and useful discussions with customers that may help improve our products, services, and customer support
• Own and elevate the customer’s experience by challenging the status quo and advocating for improved processes.
About You
• Minimum of 4-5 years of experience in a customer-facing role
• Minimum of 2-3 years of customer escalations experience, preferred but not required
• Prior experience managing Q&A, moderation, and communities on Facebook, Instagram, LinkedIn, YouTube, Twitter, 3rd party review sites, etc. and understanding best practices for each platform
• Strong customer-first mindset, with an interest in understanding the customer, and engaging in a supportive, authentic, on-brand voice, to resolve customer issues quickly and satisfactorily
• Must have maturity and self-awareness to work with the content / topics at hand
• Excellent work ethic, high productivity, and acute attention to detail needed
• Follow-up skills and a strong sense of accountability and ownership are a must
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
via LinkedIn
schedule_type: Full-timework_from_home: 1
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization;
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion’s mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing... confidence through guidance, choice, and personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
The Director, Publisher and Performance Marketer Sales will have proven success understanding partner needs, then crafting, positioning and customizing solutions, and finally negotiating and closing deals.
As a member of the sales team you will be focused on sourcing and closing net new relationships and new product sales with Publishers, Media Companies, Performance Marketing Agencies and Emailers to integrate MoneyLion into their Customer Acquisition strategy and their overall monetization strategy
This individual will be proactive, driven and resilient through long sales cycles, an excellent communicator with executive presence, and comfortable working both independently and as part of a team. The Director, Publisher and Performance Marketers will profile and develop relationships with senior-level decision makers to structure and execute new partnerships that address customer needs while generating revenue for Engine by MoneyLion and his/her partners.
This role can be remote but we also welcome local candidates to participate in a hybrid work schedule out of our New York City office.
Key Responsibilities
• Identify, negotiate, and close new partnerships in the fintech space with Publishers, Media Companies, Performance Marketing Agencies, Emailers and general Performance Markters
• Utilize a consultative approach to evaluate new business opportunities, deal-sizing, analyze competitors, recommend strategies, and lead proposal/face-to-face negotiations to win new business
• Maintain a strong cadence of networking, contacting and engaging prospects via warm intros as well as cold outreach, effectively communicating Engine ’s value proposition
• Follow through with all aspects of the sales cycle – from initial prospecting, managing internal communication, reviewing deal terms, to contract execution
• Consistently deliver superior customer service to partners, and be seen as a trusted thought partner
• Provide timely guidance and forecasting to leadership on all pipeline sales opportunities via Salesforce and written communications
• Prepare and deliver effective presentations, reports and pricing proposals
• Find creative ways to uncover opportunities and strengthen relationships
About You
• Minimum of 8+ years experience selling into Publishers and/or Performance Marketers
• A proven track record of exceeding revenue goals
• Consultative approach to selling, with an ability to understand a partner’s needs and develop solutions
• Experience networking and sourcing deals, technical solutioning (supported by a Solutions Engineer), negotiating contract terms and closing deals
• High-degree of professional and executive level presence with ability to communicate complex ideas clearly and concisely
• Tech savvy with ability to be conversant in how our technology can be integrated both for user experience, and high-level data flows
• Strong understanding of Affiliate Marketing, focus on Financial Services a plus
• Strong written, verbal and presentation skills - narrative story teller focused on solving client goals
• Highly motivated, driven, and passionate about partner relationships
• Proficient in Salesforce, Zoom Info, Outreach and other sales tools as well as Excel, PowerPoint, Salesforce or similar applications
Established industry relationships and experience working with key Publisher and Marketing Decision Makers.
The annual base salary for the Sales Director, Publishers & Performance Marketers is expected a base between $150,000 to $180,000 plus variable pay paid quarterly. Base salary is one component of MoneyLion's total compensation package, which includes, variable pay, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion’s enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About The Role
The Director, Publisher and Performance Marketer Sales will have proven success understanding partner needs, then crafting, positioning and customizing solutions, and finally negotiating and closing deals.
As a member of the sales team you will be focused on sourcing and closing net new relationships and new product sales with Publishers, Media Companies, Performance Marketing Agencies and Emailers to integrate MoneyLion into their Customer Acquisition strategy and their overall monetization strategy
This individual will be proactive, driven and resilient through long sales cycles, an excellent communicator with executive presence, and comfortable working both independently and as part of a team. The Director, Publisher and Performance Marketers will profile and develop relationships with senior-level decision makers to structure and execute new partnerships that address customer needs while generating revenue for Engine by MoneyLion and his/her partners.
This role can be remote but we also welcome local candidates to participate in a hybrid work schedule out of our New York City office.
Key Responsibilities
• Identify, negotiate, and close new partnerships in the fintech space with Publishers, Media Companies, Performance Marketing Agencies, Emailers and general Performance Markters
• Utilize a consultative approach to evaluate new business opportunities, deal-sizing, analyze competitors, recommend strategies, and lead proposal/face-to-face negotiations to win new business
• Maintain a strong cadence of networking, contacting and engaging prospects via warm intros as well as cold outreach, effectively communicating Engine ’s value proposition
• Follow through with all aspects of the sales cycle – from initial prospecting, managing internal communication, reviewing deal terms, to contract execution
• Consistently deliver superior customer service to partners, and be seen as a trusted thought partner
• Provide timely guidance and forecasting to leadership on all pipeline sales opportunities via Salesforce and written communications
• Prepare and deliver effective presentations, reports and pricing proposals
• Find creative ways to uncover opportunities and strengthen relationships
About You
• Minimum of 8+ years experience selling into Publishers and/or Performance Marketers
• A proven track record of exceeding revenue goals
• Consultative approach to selling, with an ability to understand a partner’s needs and develop solutions
• Experience networking and sourcing deals, technical solutioning (supported by a Solutions Engineer), negotiating contract terms and closing deals
• High-degree of professional and executive level presence with ability to communicate complex ideas clearly and concisely
• Tech savvy with ability to be conversant in how our technology can be integrated both for user experience, and high-level data flows
• Strong understanding of Affiliate Marketing, focus on Financial Services a plus
• Strong written, verbal and presentation skills - narrative story teller focused on solving client goals
• Highly motivated, driven, and passionate about partner relationships
• Proficient in Salesforce, Zoom Info, Outreach and other sales tools as well as Excel, PowerPoint, Salesforce or similar applications
Established industry relationships and experience working with key Publisher and Marketing Decision Makers.
The annual base salary for the Sales Director, Publishers & Performance Marketers is expected a base between $150,000 to $180,000 plus variable pay paid quarterly. Base salary is one component of MoneyLion's total compensation package, which includes, variable pay, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
• Competitive salary packages
• Comprehensive medical, dental, vision and life insurance benefits
• Wellness perks
• Paid parental leave
• Generous Paid Time Off
• Learning and Development resources
• Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more “other” than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day Show more details...
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