Most recent job postings at morocco
via Naukrigulf.com posted_at: 18 hours agoschedule_type: Full-time
Communication Manager M/F Presentation Young, dynamic, civic-minded, our university, which benefits from growing attractiveness and a recognized capacity for innovation, is today launching an ambitious development program to reach 41,000 students by 2040. Mission The communications manager will have for main missions: 1. Development of the communication strategy: • establish a communication strategy in collaboration and coordination with the college Communication Manager M/F Presentation Young, dynamic, civic-minded, our university, which benefits from growing attractiveness and a recognized capacity for innovation, is today launching an ambitious development program to reach 41,000 students by 2040. Mission The communications manager will have for main missions: 1. Development of the communication strategy: • establish a communication strategy in collaboration and coordination with the college establishments and according to the strategic issues of the University • Analyze market trends of education and identify growth opportunities. • Define communication objectives in accordance with the vision and values ​​of the College and the University. • develop communication plans integrating multi-channel strategies to reach different target audiences. 2. Recruitment campaign and promotional events: • Develop and implement communication campaigns to promote the sectors and programs offered by the college. • Collaborate and coordinate... with the various college entities to maximize the impact of campaigns.• Organize the participation of the College of Social Sciences in key events such as orientation fairs, open days, visits to high schools, among other activities, etc., by implementing strategies appropriate to maximize impact and visibility. • Ensure monitoring of the recruitment campaign and transformation and conversion actions: Reporting, Emailing, SMSing. • Monitor, analyze and communicate the results, statistics, KPIs and web referencing of the College with a view to recruiting students. 3. Coordination of the production of communication materials: • Coordinate the creation and production of communication materials in collaboration with the University Communication Department, and keep them up to date (Brochures, video capsules, brochures, posters , etc.) ; • Write press releases and maintain media relations to ensure positive media coverage. 4. Website: • Regularly update the content of the UIR website to reflect the latest information and events. • Optimize the site's SEO to improve its visibility on search engines and attract more visitors. 5. Event management • Centralize and manage the calendar of College events & conferences, • Actively contribute to promoting the image of the College during various communication events, ensuring that it is represented e in a positive and coherent manner. • Ensure the participation of the College in important meetings (orientation fairs, JPO, Job Fair, Forums, conferences, events, meetings, etc.) • Ensure follow-up with Central Communication regarding the coverage of events College requirements: Eg Capture photos/videos Profile • Bac + 5, or equivalent diploma with a minimum of 3 years of experience in the communications/marketing sector (in the teaching environment), • An excellent master's degree of French, English and Arabic, • Mastery of digital communication, • be autonomous, creative and organized, • Sense of anticipation, • Ability to work in a team; Interpersonal skills Show more details...
via Naukrigulf.com posted_at: 18 hours agoschedule_type: Full-time
We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.YOUR MISSIONIn Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients. To reach this WOW effect you will be managing and coordinating one of our darkstores focusing on safety, quality, customer experience, productivity, and We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.YOUR MISSIONIn Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients. To reach this WOW effect you will be managing and coordinating one of our darkstores focusing on safety, quality, customer experience, productivity, and fun.On a daily basis, you can expect to:• Ensure a safe work environment for all of your team• Review the work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives.• Proactively identify and lead process improvement initiatives• Balance labor, ensuring that you are operating a balanced and efficient Micro Fulfillment Center while meeting all production goals• Embrace a start-up mentality and emphasize Glovos Core Values• Control inventory levels and make orders accordinglyTHE... JOURNEY• Responsible for at least one Micro Fulfillment Center.• You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs.• Motivating, coaching, reporting, and providing feedback on pickers performance continuously.• Coordinate physical and virtual workflows, or flow of orders and materials to ensure products are dispatched on time.• Allocate labor, lead meetings, direct and assign job duties for pickers.• Perform in-depth problem-solving in all areas to ensure successful and continuous operations.• Report and escalate systemic issues to management as necessary and on time• Review and update Standard Operating Procedures according to Glovo best practices• Fully understand processes and daily goals, and make recommendations to improve performance• Identify, address, and resolve safety hazards within the Micro Fulfillment Center.• Perform administrative duties, and additional functions, as needed and determined by management• Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps...) to create and implement initiatives.WHAT YOU WILL BRING TO THE RIDE• 1-2 years of relevant experience as a shift leader in retail• Good communicator and motivator• Problem-solving skill• Good logical reasoning• People management skills (team of 5-10) • Prioritization and execution excellenceNice to have:• Working knowledge of Six Sigma tools and Lean techniques.Individuals representing diverse profiles, encompassing various genders , ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.We believe driven talent deserves:• Private health insurance to keep you at your peak.• Monthly Glovo credit to satisfy your cravings!• Extra time off, the freedom to work from home two days a week!• Enhanced parental leave, and office-based nursery.• Online therapy and wellbeing benefits to ensure your mental well-being Show more details...
via Indeed posted_at: 4 hours agoschedule_type: Temp work
The German Red Cross (GRC) is part of a worldwide community assisting victims of conflicts and disasters and people affected by social or health related crises. The Red Cross / Red Crescent Movement provides vulnerable people with assistance and adheres to the seven Fundamental Principles of the Movement: Humanity, Impartiality, Neutrality, Independence, Voluntary Service, Unity and Universality. The German Red Cross assists in disaster response, The German Red Cross (GRC) is part of a worldwide community assisting victims of conflicts and disasters and people affected by social or health related crises. The Red Cross / Red Crescent Movement provides vulnerable people with assistance and adheres to the seven Fundamental Principles of the Movement: Humanity, Impartiality, Neutrality, Independence, Voluntary Service, Unity and Universality. The German Red Cross assists in disaster response, rehabilitation and capacity building projects on appeals of their sister organisations within the Movement.

Logistics Delegate (m/f/d), Morocco

GRC is seeking a Logistics Delegate (m/f/d) to be based in Rabat, Morocco. Together with the Moroccan Red Crescent Society (MRCS), GRC successfully implements programmes since 2012. The support to MRCS has been scaled-up after the devastating earthquake on September 8, 2023. The relief and recovery operation in response to the earthquake is currently being implemented with funding from the German... Federal Foreign Office (GFFO), GRC own funds and third-party funding. While the current activities address emergency needs of the affected population, the recovery phase will focus on DRR and health. Additionally, this programme is complemented with capacity strengthening measures for MRCS.

Based in Rabat, the Logistics Delegate is supported by an experienced international team of delegates and local staff under the line management of the Head of Office. The duty station is greenlighted for accompanied posting.

Starting date: 01.05.2024

Duration: 12 months with possible extension

Location: Rabat, with frequent travel to other regions of Morocco

Main duties & responsibilities:
• Ensure logistics in all GRC programmes in country, including procurement, warehousing, fleet management.
• Support MRCS in creating a functional, fit for purpose and sustainable logistics set-up, with a focus on the procurement and mobilization of non-food items for emergency assistance programs carried out in the country, warehouse and fleet management.
• Review standard procurement procedures and practices as per MRCS Procurement Manual.
• Coordinate with the procurement team of MRCS and Red Cross and Red Crescent counterparts.
• Provide logistics technical guidance and training to MRCS & GRC staff and volunteers, ensuring sustainable capacity building and MRCS empowerment.

Required Competencies & Skills:
• University degree or advanced degree in a relevant field.
• At least three years of experience in humanitarian logistics, warehousing and procurement.
• Proven technical experience on humanitarian logistics including, but not limited to setting up of processes and standards and facilitation of capacity building activities for staff and volunteers.
• Proven experience working with national and/or local partner organizations; previous experience in working with the Red Cross / Red Crescent will be considered a strong asset.
• Excellent communication skills, the ability to build relationships at all levels, considering cultural and language differences.
• Experience in implementing logistics and procurement under donor-funded projects (preferably GFFO, BMZ, ECHO).
• Experience working in the MENA region will be considered a strong asset.
• Ability to work independently as well as within a team with high level of cultural sensitivity, underpinned by substantial work experience in foreign contexts.
• Flexibility and capability to adapt, proven ability to work and live in a dynamic and challenging environment.
• Oral and written fluency in English and French is a requirement; knowledge of Arabic or German would be an asset.
• Ability and agreement to adhere to the Red Cross Red Crescent Fundamental Principles.
• Ability to complete a thorough medical screening process “working abroad under specific climate and health conditions”.
• Valid Driving Licence.

What we offer you:

You will be part of a highly motivated professional and multicultural team. We offer you a compensation package according to the collective employment agreement of the GRC, an expatriation allowance during your mission as well as an allowance to cover your accommodation. In addition to a full insurance package GRC is covering a home flight within a 12-months period of assignment. You will benefit from a comprehensive training package and receive briefings and coaching prior as well as during and after your mission. Medical check-ups and Psychosocial Support Service are included in your assignment.

Kindly apply by submitting your application by 07.04.2024

Please note that due to the travel and visa regulations and the guidelines of our partners in the Red Cross and Red Crescent Movement certain vaccinations are required for this delegate position. Candidates on the short-list for this position will be asked to disclose their vaccination status.

We point out that the selection and nomination processes for this international delegate position may demand that information concerning your person be shared with involved Red Cross and Red Crescent Movement partners (IFRC, ICRC, National Society). This may include transmission into countries that do not apply data protection standards comparable to those of the European Union.

Deutsches Rotes Kreuz e.V. - Generalsekretariat Carstennstr. 58

12205 Berlin
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via Naukrigulf.com posted_at: 18 hours agoschedule_type: Full-time
Job descriptionTake charge of the deployment of the LESAFFRE Morocco commercial policy and its presence in the area of its headquartersDefine qualitative and quantitative sales objectives for the members of the Custodian/DistributorLead, organize, coordinate and manage the activity of the custodian's team, monitor the achievement of objectives and participate in the sale itselfCarry out periodic field coaching with the entire team of salespeople / Job descriptionTake charge of the deployment of the LESAFFRE Morocco commercial policy and its presence in the area of its headquartersDefine qualitative and quantitative sales objectives for the members of the Custodian/DistributorLead, organize, coordinate and manage the activity of the custodian's team, monitor the achievement of objectives and participate in the sale itselfCarry out periodic field coaching with the entire team of salespeople / deliverers in order to remedy execution problems and identify growth leversConduct customer visits in order to achieve set targets in terms of geographical coverageManage and respect assigned budgetsConduct visits to customers in your area according to a predefined work plan with the regional sales managerHold a weekly performance monitoring meeting with your supervisorPrepare and present results at the sales meeting to the sales and general managementQualificationsYou have a Bac+3 degree in Sales/Marketing.You have at least 3 years of... experience in a Consumer Goods Sales Function (FMCG Show more details...
via Naukrigulf.com posted_at: 18 hours agoschedule_type: Full-time
Description du posteL objectif est d assurer un premier niveau de r ception et de traitement des alertes issues des m canismes de surveillance automatique des infrastructures et des applications (incidents s quentiels).L activit est d taill e ci-dessous :• Prendre en compte les incidents respectant les d lais, en fonction des niveaux de service associ s aux applications, serveurs et quipements• Eventuellement, de regrouper les incidents qui ont Description du posteL objectif est d assurer un premier niveau de r ception et de traitement des alertes issues des m canismes de surveillance automatique des infrastructures et des applications (incidents s quentiels).L activit est d taill e ci-dessous :• Prendre en compte les incidents respectant les d lais, en fonction des niveaux de service associ s aux applications, serveurs et quipements• Eventuellement, de regrouper les incidents qui ont la m me origine dans un seul incident• Traiter les incidents l aide des outils, documents et autorisations d acc s mis disposition pour effectuer le diagnostic, en r p tant les r gles d utilisation tablies par PSA et pour remettre la situation un fonctionnement satisfaisant• Pour certains types d incidents (mat riel, Op rateur de t l communications), ouvrir un incident chez le fournisseur, assurer le suivi et coordonner l interaction avec le correspondant local.• Contacter les cellules expertes si n cessaire, conform ment aux normes d... exploitation associ es aux niveaux de service• Documenter les actions et solutions fournies dans les fichiers trait s et d finir et identifier les incidents qui permettent d identifier la base de connaissances• Transf rer les incidents qui l exigent des cellules expertes• R soudre les incidents selon les instructions et les proc dures lorsqu ils n ont pas besoin d tre transmis des experts• Tenir compte des dysfonctionnements ou des divergences par rapport aux normes et cr er ou cr er des services pour leur traitement• Laprise en compte concerne les appels entrants dans la fonction Op rations : • - R pondre aux appels (francais, anglais ou espagnol)• - Associer un incident existant (rappel d un fournisseur) ou cr er un incident (appel du fournisseur)• -Effectuer les actions demand es ou les ratifier conform ment la r glementation en vigueur QualificationsWe are looking for two IT Support consultants with Bac+3/5:One consultant with a maximum of 3 years of experience The other is a Junior consultant with a little experience or basic knowledge in support Show more details...
via Naukrigulf.com posted_at: 18 hours agoschedule_type: Full-time
Job Description 1. **Development of the Calibration Strategy :** Design and implement calibration strategies for engine and transmission systems, taking into account regulatory requirements and industry standards. 2. **System Calibration :** Perform tests and measurements on engine and transmission control systems to optimize performance, fuel efficiency, and missions. 3. **Data Analysis:** Analyze data from calibration tests to identify opportunities Job Description 1. **Development of the Calibration Strategy :** Design and implement calibration strategies for engine and transmission systems, taking into account regulatory requirements and industry standards. 2. **System Calibration :** Perform tests and measurements on engine and transmission control systems to optimize performance, fuel efficiency, and missions. 3. **Data Analysis:** Analyze data from calibration tests to identify opportunities for improvement and adjust parameters accordingly. 4. **Cross-functional collaboration :** Work closely with mechanical, electronic and software engineering teams to integrate calibration into the product development process. 5. **Documentation :** Prepare detailed calibration reports and document procedures to ensure traceability and compliance with quality standards. 6. **Technology Watch:** Stay up-to-date on technological advances and trends in the calibration industry, and propose innovations to improve processes and products... Qualifications - Engineering degree in mechanical, electrical, automotive engineering or a related field. - Previous experience in the calibration of engine, transmission or electronic control systems. - In-depth knowledge of calibration tools and software such as INCA, ATI Vision, MATLAB, etc. - My trise Show more details...
via Indeed posted_at: 2 days agoschedule_type: Full-time
Western Union powers your pursuit. Your primary role will be to deliver seamless support to Western Union Retail Services locations, comprising our branches, master agents, and sub-agent networks. You'll be tasked with managing due diligence documentation for both prospective and existing WU Agents, offering innovative solutions to streamline operational processes and enhance the customer experience, thus driving business growth. This position involves Western Union powers your pursuit.

Your primary role will be to deliver seamless support to Western Union Retail Services locations, comprising our branches, master agents, and sub-agent networks. You'll be tasked with managing due diligence documentation for both prospective and existing WU Agents, offering innovative solutions to streamline operational processes and enhance the customer experience, thus driving business growth. This position involves coordinating with various internal and external teams to provide training to retail outlet WU agents and sub-agents, as well as managing upgrades, maintenance, and solutions as needed. Furthermore, you'll be instrumental in suggesting operational improvements to business leaders, ensuring they are both cost-effective and compliant.

Role Responsibilities
• Ensure adherence to KYA/KYCC Recertification plans and meet performance goals by completing assigned cases.
• Engage directly with Agent owners, Key Account Executives (KAE), and... Regional Operations Managers (ROMs) to gather necessary information for KYA/KYCC recertifications.
• Conduct regular meetings with Sales to monitor progress and address any potential issues impacting recertification plans.
• Respond promptly to escalation emails.
• Serve as Subject Matter Expert (SME) and primary point of contact for KYA/KYCC matters.
• Provide training to internal and Agent employees as required.

Role Requirements
• 3-5 years of customer service experience.
• Experience in Training & Quality Analysis, with the ability to track and report progress on set deliverables.
• Background in Marketing, Compliance Management, or Process Improvement preferred.
• Bachelor’s degree required.
• Strong proficiency in English is mandatory. Fluency in a second language is preferred.
• Excellent verbal, written, and listening skills.
• Ability to maintain schedules and proactively follow up with internal and external stakeholders.
• Analytical mindset with the ability to learn computer systems quickly.
• Intermediate Excel skills and familiarity with the Microsoft Office package.
• Strong attention to detail and the ability to multi-task and work independently.
• Demonstrated critical-thinking, problem-solving, and goal-setting skills.
• Experience in eliciting, analyzing, and documenting requirements with minimal support.
• Ability to build relationships across all organizational levels.
• Strong customer service and communication skills to establish collaborative relationships with Agents.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Morocco specific benefits include:
• 26 days annual leave – plus 14 public holidays
• Comprehensive life & medical cover – including dependents.
• Pension plan
• Comprehensive corporate benefits
• Heavily discounted Gym Membership
• Luncheon Vouchers

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office at least three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

04-29-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled
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via Naukrigulf.com posted_at: 3 days agoschedule_type: Full-time
Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. (R&D)As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. (R&D)As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and occasionally suggest improvements to the architecture.Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of product development. BS degree or equivalent experience relevant to functional area. Typically one year of software engineering or related... experience.As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).As a world leader in cloud solutions, Oracle uses tomorrow s technology to tackle today s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone s voice is heard, we re inspired to go beyond what s been done before. It s why we re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We ve partnered with industry-leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.* Which includes being a United States Affirmative Action EmployerAre you passionate about software engineering, distributed systems, and the cloud and want to join an international team developing innovative technologies across different applications in the Oracle Cloud? Then we are looking for you.Our teams at Oracle Morocco Research & Development center does research and development in cutting-edge technologies.As a manager within our development team in Casablanca (Morocco), you will apply your knowledge of application development, cloud, distributed systems, and software architecture to manage tasks associated with developing, operating, troubleshooting, and debugging applications and/or cloud services.Oracle Morocco Research & Development is devoted to research. Our research is focused on real-world outcomes: we aim to develop technologies that will someday play a significant role in the evolution of technology and society.Detailed Description and Job RequirementsAs a manager within the software engineering division you will manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. You will also apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and occasionally suggest improvements to the architecture.Responsibilities • Lead all aspects of a software engineering team consisting of various roles, skills, and career tracks.• Responsible for delivering a mission-critical stack, focusing on security, resiliency, scale, and performance.• Partner with other operation and development teams in defining and implementing improvements in service architecture and resiliency. Required skills • 3-5 years of experience managing or leading a team of software engineers, ideally delivering large-scale systems in production.• Good knowledge and understanding of one or more of the following fundamentals:• distributed systems and data structures design• Rest APIs and the concepts of RESTful architectures• database architecture and implementation• data structures, algorithms, and complexity analysis• computer architecture and operating systems• Hands-on experience in some of the following programming paradigms, languages, libraries and frameworks:• distributed computing• Operating systems• parallel computing• Java• Experience in defining functional specifications for applications, processes, and capabilities.• Ability to learn quickly and work independently while dealing with ambiguous situations, with a strong positive demeanor.• Strong cross-group collaboration in solving complex problems.• Ability to anticipate and analyze risks and develop mitigation plans.• Meticulous, organized, and a critical thinker.• Understanding of the principles and frameworks of successful management.• Excellent oral and written communication and presentation skills Show more details...
via Naukrigulf.com posted_at: 18 hours agoschedule_type: Full-time
Job Description Advanced Problem Solving: • Provide third-level technical support to resolve complex issues related to hardware, software and enterprise networks: Resolve tickets directly // Forward ticket resolution to the development team; • Cross-functional collaboration: • Work closely with specialists from other domains, including developers, network administrators, and systems engineers, to resolve cross-functional issues. • Solution Job Description Advanced Problem Solving: • Provide third-level technical support to resolve complex issues related to hardware, software and enterprise networks: Resolve tickets directly // Forward ticket resolution to the development team; • Cross-functional collaboration: • Work closely with specialists from other domains, including developers, network administrators, and systems engineers, to resolve cross-functional issues. • Solution Development and Implementation: • Create custom solutions through script development and coding to optimize system performance and resolve specific issues. • Training and Monitoring: • Provide advanced training to end users and lower level colleagues, sharing technical knowledge and best practices. • Emergency management: • Manage critical situations, service interruptions and security incidents, taking immediate action to restore operational continuity. Qualifications Bac+5 in Computer Science or equivalent. Minimum of 5 years of experience in... third-level technical support roles. • In-depth knowledge of operating systems (Windows, Linux), networks and protocols. • Advanced scripting or programming skills (e.g. Python, Bash). • Excellent problem-solving and critical analysis skills. • Strong customer orientation and excellent communication skills. • Relevant certifications (e.g. Microsoft Certified: Azure Solutions Architect Expert, Cisco Certified Network Professional) are beneficial. • English Show more details...
via Naukrigulf.com posted_at: 3 days agoschedule_type: Full-time
JOB SUMMARY Functions as the strategic business leader of operational departments and acts as General Manager in his/her absence. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures that all operations meet the brand s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial JOB SUMMARY Functions as the strategic business leader of operational departments and acts as General Manager in his/her absence. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures that all operations meet the brand s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related... professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Property Operations Working with Rooms management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviewing comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluating if Operations Team is meeting service needs and provides feedback to operations team. Participating in public space walk-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place. Touring building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviewing findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Working with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviewing reports and financial statements to determine Rooms operations performance against budget. Communicating a clear and consistent message regarding departmental goals to produce desired results. Leading Operations Teams Ensuring employees are treated fairly and equitably. Celebrating successes and publicly recognizes the contributions of team members. Fostering employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Making and executes the necessary decisions to keep property moving forward toward achievement of goals. Managing Relationships with Property Stakeholders Attending owners meetings and provides meaning or context to the rooms operational and financial results. Establishing relationship with owner as a business partnership and supports the relationship between the General Manager and the owner. Managing Profitability Coaching and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Working with direct reports to determine areas of concern and establish ways to improve the departments financial performance. Leading cost containment efforts within Rooms operations including organizational restructuring when necessary. Focusing on maintaining profit margins without compromising guest or employee satisfaction. Identifying key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results. Managing the Guest Experience Creating an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. Championing the brand s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams. Ensuring core elements of the service strategy are in place to produce the desired results. Establishing and maintaining open, collaborative relationships with direct reports and entire Rooms operations team. Ensures direct reports do the same for their team. Interfacing with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction Show more details...