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https://navyfederal.org
Navy Federal Credit Union
Most recent job postings at Navy Federal Credit Union
via Dice
posted_at: 20 hours agoschedule_type: Full-timesalary: 85.5K–146K a year
YOUR LIFE'S MISSION: POSSIBLE
You have goals, dreams, hobbies and things you're passionate about...
What's Important to You Is Important to Us
We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military
YOUR LIFE'S MISSION: POSSIBLE
You have goals, dreams, hobbies and things you're passionate about...
What's Important to You Is Important to Us
We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen.
Don't take our word for it.
• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
Basic Purpose
To provide full project lifecycle management of various complex IT projects or programs from inception to completion. To serve as the technical subject matter expert for an assigned area providing complex operational support to the organization. Ensure projects and department objectives are met in operational stability, efficiency, asset management, change control, performance management, metric development, security, integrity of systems, and delivered on schedule. Provide operational support input related to managed projects and provide project leadership to ensure overall success and delivery of expected outcomes are in support of Navy Federal's strategic goals.
Responsibilities
• Provide comprehensive day-to-day support related to assigned issues, projects, and remediation planning
• Oversee project progress to ensure project documentation and schedules are compliant with previously agreed requirements and standards
• Recommend, develop, and maintain complete and accurate documentation for supported environments
• Experience in project leadership and execution, including initiatives with technology, processes, cross-functional teams, and external partners
• Experience in leading agile development teams and facilitating team meetings in agile environments
• Experience with Risk and Audit Management processes including Internal Audit, Security Vulnerabilities, and NIST Control Mapping
• Lead and coordinate availability and performance monitoring activities and execution of scheduled maintenance activities
• Prepare and deliver status reports regarding project milestones, deliverables, dependencies, risks, and issues to management, executive leadership, and stakeholders
• Provide technical support or coordinate with needed technical teams to complete troubleshooting/testing/remediation efforts
• Perform analysis of applications and enhancements for process improvement or re-engineering
• Coordinate, document and evaluate unit testing for software defects
• Ensure compliance with NFCU's ISD standards, practices and processes
• Ensure projects completed meet compliance standards with ISD Risk Management, Enterprise Risk Management, Internal Audit, and 3rd Party assessments.
• Initiate and prioritize multiple activities for assigned support area for completion of functions
• Perform root cause analysis to identify and resolve recurring technical/operational problems
• Coordinate integration of solutions with existing applications; identify and resolve existing and potential conflicts to ensure compatibility
• Provide regular feedback to project members, peers, and leadership in a timely manner
• Perform engineering technology research, procurement, deployment, and configuration for new and modified systems
• Build and maintain effective relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
• Ensure clear, concise and effective communication of material
• Lead, guide and mentor less experienced staff
• Perform other duties as assigned
Qualifications
• Bachelor's degree in Information Technology, or related field, or the equivalent combination of education, training, and experience
• Advanced knowledge of development and/or operations framework methodologies, including Information Technology Infrastructure Library (ITIL), Systems Development Life Cycle (SDLC), etc.
• Significant experience in Information Technology operations performance, reliability, and availability metrics
• Advanced research, analytical, and problem-solving skills
• Working knowledge of banking/financial industry standards and practices
• Advanced skill troubleshooting and resolving technical problems
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
• Advanced skill in producing desired results and achieving goals and objectives
• Advanced skill exercising initiative and using good judgment to make sound decisions
• Advanced organizational, planning and time management skills
• Significant experience in working with all levels of staff, management, stakeholders, vendors
• Advanced skill interacting with staff, management, stakeholders and vendors diplomatically and tactfully
• Advanced verbal and written communication skills
• Advanced database, word processing, spreadsheet, and presentation software skills
• Significant experience in leading, guiding and mentoring others
• Desired - Information Technology Infrastructure Library (ITIL) Certification
• Desired - Master's degree in Information Technology
• Desired - Advanced knowledge of NFCU's products, services, programs, policies and procedures
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.
Salary Range: $85,500 - $146,300 annually
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Posting End Date: 04/04/2023
Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.
#LI-Hybrid
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act Show more details...
You have goals, dreams, hobbies and things you're passionate about...
What's Important to You Is Important to Us
We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen.
Don't take our word for it.
• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
Basic Purpose
To provide full project lifecycle management of various complex IT projects or programs from inception to completion. To serve as the technical subject matter expert for an assigned area providing complex operational support to the organization. Ensure projects and department objectives are met in operational stability, efficiency, asset management, change control, performance management, metric development, security, integrity of systems, and delivered on schedule. Provide operational support input related to managed projects and provide project leadership to ensure overall success and delivery of expected outcomes are in support of Navy Federal's strategic goals.
Responsibilities
• Provide comprehensive day-to-day support related to assigned issues, projects, and remediation planning
• Oversee project progress to ensure project documentation and schedules are compliant with previously agreed requirements and standards
• Recommend, develop, and maintain complete and accurate documentation for supported environments
• Experience in project leadership and execution, including initiatives with technology, processes, cross-functional teams, and external partners
• Experience in leading agile development teams and facilitating team meetings in agile environments
• Experience with Risk and Audit Management processes including Internal Audit, Security Vulnerabilities, and NIST Control Mapping
• Lead and coordinate availability and performance monitoring activities and execution of scheduled maintenance activities
• Prepare and deliver status reports regarding project milestones, deliverables, dependencies, risks, and issues to management, executive leadership, and stakeholders
• Provide technical support or coordinate with needed technical teams to complete troubleshooting/testing/remediation efforts
• Perform analysis of applications and enhancements for process improvement or re-engineering
• Coordinate, document and evaluate unit testing for software defects
• Ensure compliance with NFCU's ISD standards, practices and processes
• Ensure projects completed meet compliance standards with ISD Risk Management, Enterprise Risk Management, Internal Audit, and 3rd Party assessments.
• Initiate and prioritize multiple activities for assigned support area for completion of functions
• Perform root cause analysis to identify and resolve recurring technical/operational problems
• Coordinate integration of solutions with existing applications; identify and resolve existing and potential conflicts to ensure compatibility
• Provide regular feedback to project members, peers, and leadership in a timely manner
• Perform engineering technology research, procurement, deployment, and configuration for new and modified systems
• Build and maintain effective relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
• Ensure clear, concise and effective communication of material
• Lead, guide and mentor less experienced staff
• Perform other duties as assigned
Qualifications
• Bachelor's degree in Information Technology, or related field, or the equivalent combination of education, training, and experience
• Advanced knowledge of development and/or operations framework methodologies, including Information Technology Infrastructure Library (ITIL), Systems Development Life Cycle (SDLC), etc.
• Significant experience in Information Technology operations performance, reliability, and availability metrics
• Advanced research, analytical, and problem-solving skills
• Working knowledge of banking/financial industry standards and practices
• Advanced skill troubleshooting and resolving technical problems
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
• Advanced skill in producing desired results and achieving goals and objectives
• Advanced skill exercising initiative and using good judgment to make sound decisions
• Advanced organizational, planning and time management skills
• Significant experience in working with all levels of staff, management, stakeholders, vendors
• Advanced skill interacting with staff, management, stakeholders and vendors diplomatically and tactfully
• Advanced verbal and written communication skills
• Advanced database, word processing, spreadsheet, and presentation software skills
• Significant experience in leading, guiding and mentoring others
• Desired - Information Technology Infrastructure Library (ITIL) Certification
• Desired - Master's degree in Information Technology
• Desired - Advanced knowledge of NFCU's products, services, programs, policies and procedures
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.
Salary Range: $85,500 - $146,300 annually
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Posting End Date: 04/04/2023
Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.
#LI-Hybrid
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act Show more details...
via ZipRecruiter
posted_at: 6 days agoschedule_type: Full-timesalary: 21.00–26.50 an hour
YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about. What's Important to You Is Important to Us We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military
YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about. What's Important to You Is Important to Us We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives.
Together, we can make it happen. Don't take our word for it. Military Times 2021 Best for Vets Employers WayUp Top 100 Internship Programs Forbes 2022 The Best Employers for New Grads Forbes America's Best Employers Newsweek Top 100 Most Loved Workplaces Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For Computerworld Best Places to Work in IT Basic Purpose To coordinate print operation actions and provide customer service across division lines.
Responsibilities Coordinates print... operation actions to ensure efficient use of resources Receives Print requests and assigns to appropriate area Monitors work-in-progress and adjusts production plans and recommends staff assignments to ensureproduction plans, quality, and schedules conform to workload demands Coordinates actions with respect to matters within the department and/or across divisional lines,including preparation and submission of the reproduction Annual Financial Plan, monthly boardmaterials, policy/procedural documents, staff studies and reports Prepares work orders and schedules jobs to meet requested delivery dates Ensures Job pricing (Estimates) is done according to standards and ensures work order is completedaccording to customer requirements and job supplies are ordered by responsible staff Oversees job completion and reporting is sent to Purchasing Provides customer service through life cycle of print operation actions. Coordinates with other areas of Navy Federal and serves as point of contact for NFCU Print Purchasersto answer questions and resolve issues related to job specifications, delivery schedules, and vendorsupporting services (e.g., maintenance/service, materials, and supplies) Maintains a working knowledge of offset and laser printing and bindery services Researches and evaluates inquiries and complaints; resolves or arranges for resolution of requests andexpedites Follows up to ensure customer satisfaction Reviews processes and procedures to improve the quality of operations. Remains informed of new/developing printing technologies and techniques Is aware of operational processes and makes quality inspections during various steps of each job Compiles research data using the Print Shop Management Information system and prepares summaries,analyses, reports, charts and graphs for benchmarking purposes Performs other related duties as assigned Qualifications Experience that demonstrates knowledge, understanding, and application of offset and laser printing methods and procedure Knowledgeable of various bindery operations Effective interpersonal skills and ability to deal diplomatically with NFCU officials, staff, professional/business contacts and work effectively with all levels of the Navy Federal workforce Experience with printing management information software, spreadsheet and word processing software Effective planning, time management, problem solving and organizational skills Effective verbal and written communication skills Demonstrated ability to exercise initiative and judgment and to work independently and as a team member Desired Qualifications Education with course concentration in priting, business graphics or related technical discipline Knowledge of Navy Federal Credit Union its organization, operations, policies, and procedures Hours: Monday - Friday, 8:00AM - 4:30PM Location: 5550 Heritage Oaks Dr.
Pensacola, FL 32526 Salary Range: $21.00 - $26.50 hourly Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. Posting End Date: 04/06/23 Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.
Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need.
An assessment may be required to compete for this position. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act Show more details...
Together, we can make it happen. Don't take our word for it. Military Times 2021 Best for Vets Employers WayUp Top 100 Internship Programs Forbes 2022 The Best Employers for New Grads Forbes America's Best Employers Newsweek Top 100 Most Loved Workplaces Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For Computerworld Best Places to Work in IT Basic Purpose To coordinate print operation actions and provide customer service across division lines.
Responsibilities Coordinates print... operation actions to ensure efficient use of resources Receives Print requests and assigns to appropriate area Monitors work-in-progress and adjusts production plans and recommends staff assignments to ensureproduction plans, quality, and schedules conform to workload demands Coordinates actions with respect to matters within the department and/or across divisional lines,including preparation and submission of the reproduction Annual Financial Plan, monthly boardmaterials, policy/procedural documents, staff studies and reports Prepares work orders and schedules jobs to meet requested delivery dates Ensures Job pricing (Estimates) is done according to standards and ensures work order is completedaccording to customer requirements and job supplies are ordered by responsible staff Oversees job completion and reporting is sent to Purchasing Provides customer service through life cycle of print operation actions. Coordinates with other areas of Navy Federal and serves as point of contact for NFCU Print Purchasersto answer questions and resolve issues related to job specifications, delivery schedules, and vendorsupporting services (e.g., maintenance/service, materials, and supplies) Maintains a working knowledge of offset and laser printing and bindery services Researches and evaluates inquiries and complaints; resolves or arranges for resolution of requests andexpedites Follows up to ensure customer satisfaction Reviews processes and procedures to improve the quality of operations. Remains informed of new/developing printing technologies and techniques Is aware of operational processes and makes quality inspections during various steps of each job Compiles research data using the Print Shop Management Information system and prepares summaries,analyses, reports, charts and graphs for benchmarking purposes Performs other related duties as assigned Qualifications Experience that demonstrates knowledge, understanding, and application of offset and laser printing methods and procedure Knowledgeable of various bindery operations Effective interpersonal skills and ability to deal diplomatically with NFCU officials, staff, professional/business contacts and work effectively with all levels of the Navy Federal workforce Experience with printing management information software, spreadsheet and word processing software Effective planning, time management, problem solving and organizational skills Effective verbal and written communication skills Demonstrated ability to exercise initiative and judgment and to work independently and as a team member Desired Qualifications Education with course concentration in priting, business graphics or related technical discipline Knowledge of Navy Federal Credit Union its organization, operations, policies, and procedures Hours: Monday - Friday, 8:00AM - 4:30PM Location: 5550 Heritage Oaks Dr.
Pensacola, FL 32526 Salary Range: $21.00 - $26.50 hourly Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. Posting End Date: 04/06/23 Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.
Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need.
An assessment may be required to compete for this position. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act Show more details...
via ZipRecruiter
posted_at: 2 days agoschedule_type: Full-time
YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about. What's Important to You Is Important to Us We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military
YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about. What's Important to You Is Important to Us We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives.
Together, we can make it happen. Don't take our word for it. Military Times 2021 Best for Vets Employers WayUp Top 100 Internship Programs Forbes 2022 The Best Employers for New Grads Forbes America's Best Employers Newsweek Top 100 Most Loved Workplaces Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For Computerworld Best Places to Work in IT Basic Purpose To assist in planning, organizing, and supervising the day-to-day operational activities to achieve branch and division training... and development objectives.
Direct the development and implementation of a learner centric curriculum and associated resources to support Navy Federal's strategic goals and mission. Initiate process/procedural recommendations and lead moderately complex projects to improve overall branch efficiency. Act as Assistant Manager/Manager in the incumbent's absence.
Responsibilities: Initiate, evaluate and develop plans for innovative designs that enhance and/or modify communications regarding appropriate training techniques, technologies and programs to enhance effectiveness Plan, develop, and provide training and development programs for business units, using knowledge of effective methods (e.g., classroom training, demonstrations, on the job training, meetings, conferences, e-learning, workshops, and other job aids, etc.) Supervise needs assessments to support organizational learning needs; evaluate instructor performance, the effectiveness of training programs and provide recommendations for improvement to management Work closely with internal communication partners to explore and initiate more effective methods of communicating with our employees Identify, recommend, implement and adjust training techniques, technologies, programs, etc., to enhance and maximize the training experience for employees Oversee and provide guidance regarding the planning and management of programs and systems to deliver exceptional learning solutions to employees Develop new concepts, strategies, and innovative approaches to design innovative learning solutions Lead and participate in cross-departmental project teams to enhance and develop training products/services and plan/implement change management solutions May serve as primary point of contact for project management and other related issues Provide support to aid in the development of instructional courses tailored to meet desired learning outcomes Conduct and coordinate ongoing technical training, and personal development classes for direct reports as well as for executive leadership Identify and resolve operational and performance gaps and obstacles; recommend and implement changes and improvements Provide analysis and recommendations to influence decisions by team members, department leadership, and business partners Compile, research and analyze trends in support of projects and initiatives including computer-based training, to modify and improve existing programs Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives, present conclusions and recommendations to management Monitor assigned projects to ensure that goals and objectives are completed according to schedule; collaborate with project teams to ensure business needs are met Ensure effective management of projects from inception through implementation and in accordance with customer expectations, timelines and budget constraints Supervise, mentor, and develop team; ensure team has the resources to be successful in their roles; provide support and feedback, and develop solutions when appropriate Create an effective method of minimizing conflict and dealing with it when it takes place; and be a good listener and mediator Perform supervisory/managerial responsibilities o Ensure adequate/skilled staffing; select employees o Establish performance goals and priorities o Prepare, conduct and review performance appraisals o Develop, mentor and counsel staff o Provide input and/or prepare budget requirements for Annual Financial Plan (AFP) o Ensure section/branch goals and objectives align with division/department strategy o Ensure efficiency of operations o Leadership Level - Supervise daily activities Perform other duties as assigned Qualifications and Education Requirements: Bachelor's degree in a related field, or the equivalent combination of education, training and experience Working knowledge of principles and processes for measuring and evaluating program and individual effectiveness and developing alternative corrective actions Working knowledge of instructional theories, educational psychology, educational theory, tools and resources Significant experience in time management and organizational skills Significant experience in designing and executing multifaceted training campaigns Significant experience managing presentation and publication production projects Significant experience in online publishing and project tracking tools and programs Experience in implementing strategic initiatives at the tactical level Experience in supervising and/or leading professional employees Experience in evaluating the effectiveness of courses, learning products and delivery methods Advanced skill in assessing organizational training needs and researching topics for course development Advanced skill to successfully influence, lead and /or guide others towards goals Effective skill presenting findings, conclusions, alternatives and information clearly and concisely Effective skill in results-oriented leadership in a challenging environment Experience demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems Advanced skill in systems analysis and design techniques Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully Experience in leading large projects/initiatives and managing multiple priorities simultaneously which have business risk and impact Advanced problem solving, collaboration, critical thinking, team building, and presentation skills Advanced verbal, interpersonal and written communication skills Advanced database, word processing, spreadsheet, and presentation software skills and collaboration tools (e.g., Microsoft Access, Excel, Word, PowerPoint, etc.) Desired Qualifications and Education Requirements: Advanced degree in business management, or the equivalent combination of education, training, and experience Familiarity with banking/financial industry trends, products and services Effective skill capturing and translating processes and requirements into easily understood terms Experience working with cross-functional teams and leading projects Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives Advanced knowledge of Navy Federal's products, services, programs, policies and procedures Project management and Data analytics skills Hours: Monday - Friday, 8:00AM - 4:30PM Some weekends may be required due to travel Location: 820 Follin Lane, Vienna, VA 22180 Up to 10% travel required Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs.
You will learn more throughout the hiring and on boarding process. Salary Range: $91,000 - $127,200 annually Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Posting End Date: 3/27/2023 Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.LI-Hybrid Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need.
An assessment may be required to compete for this position. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act Show more details...
Together, we can make it happen. Don't take our word for it. Military Times 2021 Best for Vets Employers WayUp Top 100 Internship Programs Forbes 2022 The Best Employers for New Grads Forbes America's Best Employers Newsweek Top 100 Most Loved Workplaces Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For Computerworld Best Places to Work in IT Basic Purpose To assist in planning, organizing, and supervising the day-to-day operational activities to achieve branch and division training... and development objectives.
Direct the development and implementation of a learner centric curriculum and associated resources to support Navy Federal's strategic goals and mission. Initiate process/procedural recommendations and lead moderately complex projects to improve overall branch efficiency. Act as Assistant Manager/Manager in the incumbent's absence.
Responsibilities: Initiate, evaluate and develop plans for innovative designs that enhance and/or modify communications regarding appropriate training techniques, technologies and programs to enhance effectiveness Plan, develop, and provide training and development programs for business units, using knowledge of effective methods (e.g., classroom training, demonstrations, on the job training, meetings, conferences, e-learning, workshops, and other job aids, etc.) Supervise needs assessments to support organizational learning needs; evaluate instructor performance, the effectiveness of training programs and provide recommendations for improvement to management Work closely with internal communication partners to explore and initiate more effective methods of communicating with our employees Identify, recommend, implement and adjust training techniques, technologies, programs, etc., to enhance and maximize the training experience for employees Oversee and provide guidance regarding the planning and management of programs and systems to deliver exceptional learning solutions to employees Develop new concepts, strategies, and innovative approaches to design innovative learning solutions Lead and participate in cross-departmental project teams to enhance and develop training products/services and plan/implement change management solutions May serve as primary point of contact for project management and other related issues Provide support to aid in the development of instructional courses tailored to meet desired learning outcomes Conduct and coordinate ongoing technical training, and personal development classes for direct reports as well as for executive leadership Identify and resolve operational and performance gaps and obstacles; recommend and implement changes and improvements Provide analysis and recommendations to influence decisions by team members, department leadership, and business partners Compile, research and analyze trends in support of projects and initiatives including computer-based training, to modify and improve existing programs Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives, present conclusions and recommendations to management Monitor assigned projects to ensure that goals and objectives are completed according to schedule; collaborate with project teams to ensure business needs are met Ensure effective management of projects from inception through implementation and in accordance with customer expectations, timelines and budget constraints Supervise, mentor, and develop team; ensure team has the resources to be successful in their roles; provide support and feedback, and develop solutions when appropriate Create an effective method of minimizing conflict and dealing with it when it takes place; and be a good listener and mediator Perform supervisory/managerial responsibilities o Ensure adequate/skilled staffing; select employees o Establish performance goals and priorities o Prepare, conduct and review performance appraisals o Develop, mentor and counsel staff o Provide input and/or prepare budget requirements for Annual Financial Plan (AFP) o Ensure section/branch goals and objectives align with division/department strategy o Ensure efficiency of operations o Leadership Level - Supervise daily activities Perform other duties as assigned Qualifications and Education Requirements: Bachelor's degree in a related field, or the equivalent combination of education, training and experience Working knowledge of principles and processes for measuring and evaluating program and individual effectiveness and developing alternative corrective actions Working knowledge of instructional theories, educational psychology, educational theory, tools and resources Significant experience in time management and organizational skills Significant experience in designing and executing multifaceted training campaigns Significant experience managing presentation and publication production projects Significant experience in online publishing and project tracking tools and programs Experience in implementing strategic initiatives at the tactical level Experience in supervising and/or leading professional employees Experience in evaluating the effectiveness of courses, learning products and delivery methods Advanced skill in assessing organizational training needs and researching topics for course development Advanced skill to successfully influence, lead and /or guide others towards goals Effective skill presenting findings, conclusions, alternatives and information clearly and concisely Effective skill in results-oriented leadership in a challenging environment Experience demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems Advanced skill in systems analysis and design techniques Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully Experience in leading large projects/initiatives and managing multiple priorities simultaneously which have business risk and impact Advanced problem solving, collaboration, critical thinking, team building, and presentation skills Advanced verbal, interpersonal and written communication skills Advanced database, word processing, spreadsheet, and presentation software skills and collaboration tools (e.g., Microsoft Access, Excel, Word, PowerPoint, etc.) Desired Qualifications and Education Requirements: Advanced degree in business management, or the equivalent combination of education, training, and experience Familiarity with banking/financial industry trends, products and services Effective skill capturing and translating processes and requirements into easily understood terms Experience working with cross-functional teams and leading projects Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives Advanced knowledge of Navy Federal's products, services, programs, policies and procedures Project management and Data analytics skills Hours: Monday - Friday, 8:00AM - 4:30PM Some weekends may be required due to travel Location: 820 Follin Lane, Vienna, VA 22180 Up to 10% travel required Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs.
You will learn more throughout the hiring and on boarding process. Salary Range: $91,000 - $127,200 annually Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Posting End Date: 3/27/2023 Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.LI-Hybrid Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need.
An assessment may be required to compete for this position. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act Show more details...
via ZipRecruiter
posted_at: 2 days agoschedule_type: Full-timesalary: 22–26 an hour
YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about. What's Important to You Is Important to Us We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military
YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about. What's Important to You Is Important to Us We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives.
Together, we can make it happen. Don't take our word for it. Military Times 2021 Best for Vets Employers WayUp Top 100 Internship Programs Forbes 2022 The Best Employers for New Grads Forbes America's Best Employers Newsweek Top 100 Most Loved Workplaces Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For Computerworld Best Places to Work in IT Basic Purpose To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union... including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards.
To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower-level team members. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application.
Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.
Responsibilities Analyze, research, and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities to cross service products and increase product penetration Perform platform-banking functions Assist level I team members Understand and comply with federal and other regulations relating to financial products and services May assist with Branch Office vault opening, closing and balancing procedures May serve as a Branch Office and/or ATM vault custodian Perform other duties as assigned Qualifications May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need Ability to work independently and in a team environment Working knowledge of savings and checking products, accounts, and services Effective active listening skills to accurately respond to inquiries and account requests Effective organizational, planning and time management skills Effective research, analytical, and problem-solving skills Effective skill building effective relationships through rapport, trust, diplomacy, and tact Effective skill exercising initiative and using good judgment to make sound decisions Effective skill maintaining composure in a high production and changing environment Effective skill navigating multiple screens and PC applications and adapting to new technologies Effective skill performing mathematical calculations and working accurately with numbers Effective verbal and written communication skills Desired Qualifications Experience in member/customer service preferably in a call center, retail banking or financial institution Experience in working in a credit union environment Hours: Available Monday - Saturday: hours based on business needs. Part Time hours are typically 20-25+ hours a week (Please note during training longer hours will be required). Location: 6030 Main Street SW, Lakewood, WA 98499 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
Salary Range: $22.00 - $26.00 hourly Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position. Posting End Date: 03/27/23 Job postings are subject to close early or extend out longer than the anticipated closing data at the hiring team's discretion based on qualified applicant volume.
Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need.
An assessment may be required to compete for this position. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. Employee Referrals This position is eligible for the TalentQuest employee referral program.
If an employee referred you for this job, please apply using the system-generated link that was sent to you Show more details...
Together, we can make it happen. Don't take our word for it. Military Times 2021 Best for Vets Employers WayUp Top 100 Internship Programs Forbes 2022 The Best Employers for New Grads Forbes America's Best Employers Newsweek Top 100 Most Loved Workplaces Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For Computerworld Best Places to Work in IT Basic Purpose To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union... including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards.
To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower-level team members. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application.
Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.
Responsibilities Analyze, research, and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities to cross service products and increase product penetration Perform platform-banking functions Assist level I team members Understand and comply with federal and other regulations relating to financial products and services May assist with Branch Office vault opening, closing and balancing procedures May serve as a Branch Office and/or ATM vault custodian Perform other duties as assigned Qualifications May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need Ability to work independently and in a team environment Working knowledge of savings and checking products, accounts, and services Effective active listening skills to accurately respond to inquiries and account requests Effective organizational, planning and time management skills Effective research, analytical, and problem-solving skills Effective skill building effective relationships through rapport, trust, diplomacy, and tact Effective skill exercising initiative and using good judgment to make sound decisions Effective skill maintaining composure in a high production and changing environment Effective skill navigating multiple screens and PC applications and adapting to new technologies Effective skill performing mathematical calculations and working accurately with numbers Effective verbal and written communication skills Desired Qualifications Experience in member/customer service preferably in a call center, retail banking or financial institution Experience in working in a credit union environment Hours: Available Monday - Saturday: hours based on business needs. Part Time hours are typically 20-25+ hours a week (Please note during training longer hours will be required). Location: 6030 Main Street SW, Lakewood, WA 98499 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
Salary Range: $22.00 - $26.00 hourly Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position. Posting End Date: 03/27/23 Job postings are subject to close early or extend out longer than the anticipated closing data at the hiring team's discretion based on qualified applicant volume.
Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need.
An assessment may be required to compete for this position. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. Employee Referrals This position is eligible for the TalentQuest employee referral program.
If an employee referred you for this job, please apply using the system-generated link that was sent to you Show more details...
via ZipRecruiter
posted_at: 1 day agoschedule_type: Full-time
YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about. What's Important to You Is Important to Us We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military
YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about. What's Important to You Is Important to Us We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives.
Together, we can make it happen. Don't take our word for it. Military Times 2021 Best for Vets Employers WayUp Top 100 Internship Programs Forbes 2022 The Best Employers for New Grads Forbes America's Best Employers Newsweek Top 100 Most Loved Workplaces Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For Computerworld Best Places to Work in IT Basic Purpose To provide overall program management end to end, from shaping and executing the program approach necessary to achieve the... desired outcomes through to the expected delivery on large and complex programs, which are defined as transformational in technology or change management, cross more than one line of business, can include multiple new technologies and proof of concepts, multiple vendors or integrators, and can include multiple delivery model types.
Program Manager work essentially is to manage risk, budget, and dependencies, drive staffing demand, handle escalations, plan interventions to remove impediments and measure appropriate metrics for overall success of large and complex programs. Works with limited input and direction from manager. Responsibilities Provide overall leadership to large or complex programs which generally are transformational in technology or organizational change, or cross more than one line of business, or include multiple new technologies, or include more than 1 vendor or integrator, or where the scope is dynamic and fluid, and uses more than one type of delivery model Leads program management execution and delivery approach and may partner with integrators on complex programs Monitors program execution and delivery progress to ensure projects and outcomes continuously align with expectations and receives approval from sponsor to course correct projects or overall program when necessary Facilitates regular briefings and key meetings with executives, sponsors, stakeholders and staff regarding program budget activities, governance, risk and issues, roadmap delivery, key decisions and other program level events and ceremonies Works with sponsors, stakeholders, product portfolio management and teams to create roadmaps, program objectives and estimate/refine budgets throughout lifecycle of the program Coordinates program projects and their interdependencies as well as other project dependencies external to the program and informs manager Adhere to project and program management best practices by following the policies, procedures and methodologies established within the Systems Development Life Cycle Ensures appropriate and required documentation is created and maintained on program and underlying projects Collaborates with Enterprise Architecture to ensure program technology needs are being met and in alignment with enterprise direction and informs manager Partners with business leaders, and/or integrators establishing governance, structure and controls for the program Monitors program performance metrics, using appropriate systems, tools and techniques to identify gaps, areas of improvements and ensures action on program issues Ensures program is staffed appropriately to deliver business goals and expectations Partners with Organizational Change Management and business leaders to identify and implement the best change management strategies for the program Manage, mitigate and resolve program risks and impediments and report risk status to stakeholders Supports teams in problem identification, resolution and improvement decisions Participates in establishing Program Management practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization Provide strategic thought leadership on approaches to overcome impediments to program delivery; skillfully facilitate resolutions and ensure leadership transparency of progress Mentor Project Managers, Program Managers and Scrum Masters on the program, when needed on processes and procedures to develop, deploy and release into production Assist with Program Planning readiness and Pre and Post Program Planning activities Participate in Program Planning System Demo and Solution Demo Provide other resources as necessary for teams to successfully execute their Vision and Roadmap Reinforce Agile, SCRUM, Kanban, SAFe's and Waterfall critical success factors Keep backlogs fully visible to all Perform other duties as assigned Qualifications Bachelor's degree in Information Technology, or related field, or the equivalent combination of education, training and experience Advanced hands-on experience with technical product/program management in delivering large technical global products and services, with a focus on, advanced experience in cyber security program management, project leadership and execution, including initiatives with technology, processes, cross-functional teams, and external partners Expert experience in leading agile development, Agile Program Management, Strategy Planning, and execution.
Extensive experience in SDLC Methodologies, SAFe, Kanban, Agile, SCRUM, SDLC / Waterfall Extensive skill in program management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful program implementation Advanced hands-on experience with providing input and overseeing activities in support of Annual Fiscal Planning (AFP). Expert knowledge of development or operations framework methodologies, Systems Development Life Cycle (SDLC), etc. Advanced hands-on experience presenting and communicating project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders and executives.
Significant experience in IT resource allocation and management Experience working and participating in cross-functional, multi-dimensional teams and projects Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals Significant experience in collaborating across organizational boundaries and building partnerships across various functions Extensive experience in leading, guiding and coaching professional staff Significant experience in vendor engagement related to project delivery Expert skill building effective relationships through rapport, trust, diplomacy and tact Expert research, analysis, and problem-solving skills Expert skill using innovative thinking to solve problems and facilitate the decision-making process Expert skill exercising initiative and using good judgment to make sound decisions Expert skill in building strategic and execution focused plans and alliances with partner leadership Expert skill resolving conflicting requests and meeting changing requirements Project Management Professional Certification and an Agile Professional Certification as Scrum Master, SAFe Agilist or Release Train Engineer Desired Working knowledge of Navy Federal functions, philosophy, operations and organizational objectives Experience with Azure DevOps and Power BI. Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month.
The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process. Salary Range: $138,400 - $193,600 annually Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive.
You are paid within the salary range, based on your experience, location and market position. Posting End Date: 4/4/23 Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. #LI-Hybrid Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace.
Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act Show more details...
Together, we can make it happen. Don't take our word for it. Military Times 2021 Best for Vets Employers WayUp Top 100 Internship Programs Forbes 2022 The Best Employers for New Grads Forbes America's Best Employers Newsweek Top 100 Most Loved Workplaces Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For Computerworld Best Places to Work in IT Basic Purpose To provide overall program management end to end, from shaping and executing the program approach necessary to achieve the... desired outcomes through to the expected delivery on large and complex programs, which are defined as transformational in technology or change management, cross more than one line of business, can include multiple new technologies and proof of concepts, multiple vendors or integrators, and can include multiple delivery model types.
Program Manager work essentially is to manage risk, budget, and dependencies, drive staffing demand, handle escalations, plan interventions to remove impediments and measure appropriate metrics for overall success of large and complex programs. Works with limited input and direction from manager. Responsibilities Provide overall leadership to large or complex programs which generally are transformational in technology or organizational change, or cross more than one line of business, or include multiple new technologies, or include more than 1 vendor or integrator, or where the scope is dynamic and fluid, and uses more than one type of delivery model Leads program management execution and delivery approach and may partner with integrators on complex programs Monitors program execution and delivery progress to ensure projects and outcomes continuously align with expectations and receives approval from sponsor to course correct projects or overall program when necessary Facilitates regular briefings and key meetings with executives, sponsors, stakeholders and staff regarding program budget activities, governance, risk and issues, roadmap delivery, key decisions and other program level events and ceremonies Works with sponsors, stakeholders, product portfolio management and teams to create roadmaps, program objectives and estimate/refine budgets throughout lifecycle of the program Coordinates program projects and their interdependencies as well as other project dependencies external to the program and informs manager Adhere to project and program management best practices by following the policies, procedures and methodologies established within the Systems Development Life Cycle Ensures appropriate and required documentation is created and maintained on program and underlying projects Collaborates with Enterprise Architecture to ensure program technology needs are being met and in alignment with enterprise direction and informs manager Partners with business leaders, and/or integrators establishing governance, structure and controls for the program Monitors program performance metrics, using appropriate systems, tools and techniques to identify gaps, areas of improvements and ensures action on program issues Ensures program is staffed appropriately to deliver business goals and expectations Partners with Organizational Change Management and business leaders to identify and implement the best change management strategies for the program Manage, mitigate and resolve program risks and impediments and report risk status to stakeholders Supports teams in problem identification, resolution and improvement decisions Participates in establishing Program Management practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization Provide strategic thought leadership on approaches to overcome impediments to program delivery; skillfully facilitate resolutions and ensure leadership transparency of progress Mentor Project Managers, Program Managers and Scrum Masters on the program, when needed on processes and procedures to develop, deploy and release into production Assist with Program Planning readiness and Pre and Post Program Planning activities Participate in Program Planning System Demo and Solution Demo Provide other resources as necessary for teams to successfully execute their Vision and Roadmap Reinforce Agile, SCRUM, Kanban, SAFe's and Waterfall critical success factors Keep backlogs fully visible to all Perform other duties as assigned Qualifications Bachelor's degree in Information Technology, or related field, or the equivalent combination of education, training and experience Advanced hands-on experience with technical product/program management in delivering large technical global products and services, with a focus on, advanced experience in cyber security program management, project leadership and execution, including initiatives with technology, processes, cross-functional teams, and external partners Expert experience in leading agile development, Agile Program Management, Strategy Planning, and execution.
Extensive experience in SDLC Methodologies, SAFe, Kanban, Agile, SCRUM, SDLC / Waterfall Extensive skill in program management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful program implementation Advanced hands-on experience with providing input and overseeing activities in support of Annual Fiscal Planning (AFP). Expert knowledge of development or operations framework methodologies, Systems Development Life Cycle (SDLC), etc. Advanced hands-on experience presenting and communicating project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders and executives.
Significant experience in IT resource allocation and management Experience working and participating in cross-functional, multi-dimensional teams and projects Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals Significant experience in collaborating across organizational boundaries and building partnerships across various functions Extensive experience in leading, guiding and coaching professional staff Significant experience in vendor engagement related to project delivery Expert skill building effective relationships through rapport, trust, diplomacy and tact Expert research, analysis, and problem-solving skills Expert skill using innovative thinking to solve problems and facilitate the decision-making process Expert skill exercising initiative and using good judgment to make sound decisions Expert skill in building strategic and execution focused plans and alliances with partner leadership Expert skill resolving conflicting requests and meeting changing requirements Project Management Professional Certification and an Agile Professional Certification as Scrum Master, SAFe Agilist or Release Train Engineer Desired Working knowledge of Navy Federal functions, philosophy, operations and organizational objectives Experience with Azure DevOps and Power BI. Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month.
The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process. Salary Range: $138,400 - $193,600 annually Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive.
You are paid within the salary range, based on your experience, location and market position. Posting End Date: 4/4/23 Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. #LI-Hybrid Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace.
Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act Show more details...
via Salary.com
posted_at: 3 days agoschedule_type: Full-time
Apply Now
Email...
Job Description
YOUR LIFE'S MISSION: POSSIBLE
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about
Apply Now
Email...
Job Description
YOUR LIFE'S MISSION: POSSIBLE
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.
Don’t take our word for it.
• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
Basic Purpose
To review, identify and translate applicable laws for low to medium risk garnishment orders served on Navy Federal from courts, government and law enforcement agencies for placement of restrictions and holds against member accounts. Review member accounts and process account restrictions as required by garnishment order. Prepare responses to garnishments and court attachments.
Responsibilities
• Identify, research and interpret laws, rules and regulations cited on attachments to determine appropriate restrictions and processing for accounts
• Review/analyze court orders, child support orders, and tax liens to ensure compliance with applicable federal and state, laws, rules and regulations
• Comply with orders by placing appropriate restrictions on the account to avoid monetary exposure and reputational risk to NFCU
• Prepare or coordinate preparation of responses to court attachments/garnishments in accordance with applicable federal, state and local laws, rules and regulations
• Review accounts to determine if they fall under CFR Title 31 part 212 and/or other exemptions governed by federal and state laws, rules and regulations; calculate and apply appropriate account restrictions
• Identify garnishment document’s originating state and review for accuracy to determine jurisdictional authority of submitter, and provide appropriate response
• Serve as subject matter expert regarding attachment/garnishment process to members, business units, and external judicial/business partners
• Liaise with other business units regarding legal processing procedures
• Respond to escalated calls from Contact Center, Branch Offices, members, and attorneys regarding attachments/garnishments, procedures, account status, etc.
• Review and verify agency requests for personal identifiable and account information (e.g., SSNs, names and addresses, etc.) on attachments/garnishments to determine match/non-match to member account(s); escalate employee related and non-member requests to management
• Ensure the accuracy and validity of responses to courts, attorneys and/or law enforcement agencies; notarize legal documents
• Stay abreast of and ensure compliance with applicable federal and state laws, rules, regulations, and NFCU policies and procedures
• Perform other duties as assigned
Qualifications and Education Requirements
• Bachelor’s degree in Pre-Law, Business Administration, or related field, or the equivalent combination of education, training and experience
• Working knowledge of applicable federal and state laws, rules and regulations (e.g., CFR Title 31, part 212 Garnishment of Accounts Containing Federal Benefit Payments)
• Experience in financial transaction/processing related responsibilities
• Experience working in member/customer service preferably in a financial institution
• Experience responding to members, government agency, courts or law enforcement officials regarding financial and legal matters
• Familiarity with legal documents (e.g., Writs of Attachments, Child Support Orders, Non-Wage Garnishments, Tax Liens, IRS Tax Levies, etc.)
• Effective skill to interpret and apply regulations, instructions and procedures
• Experience working with rigid deadlines and continual changes
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective skill to comprehend, analyze, apply and communicate complex written legal documents
• Effective skill examining and interpreting information quickly and accurately
• Effective skill interacting tactfully and effectively in difficult situations
• Effective skill performing mathematical calculations and working accurately with numbers
• Effective organizational, planning and time management skills
• Experience managing multiple priorities independently and/or in a team environment to achieve goals
• Effective research, analytical, and problem solving skills
• Effective verbal and written communication skills
• Effective word processing, spreadsheet, and presentation software skills
Desired and Education Requirements
• Experience as a legal secretary or paralegal
• Certification as Notary Public in the Commonwealth of Virginia and for a Custodian of Records for Navy Federal
• Working knowledge of multiple state/jurisdictional requirements for garnishments/legal attachments
Hours: Monday - Friday, 9:30AM - 6:00PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.
Salary Range: $21.00 - $32.50 hourly
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Posting End Date: 03/27/23
Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.
#LI-Hybrid
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act Show more details...
Email...
Job Description
YOUR LIFE'S MISSION: POSSIBLE
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.
Don’t take our word for it.
• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
Basic Purpose
To review, identify and translate applicable laws for low to medium risk garnishment orders served on Navy Federal from courts, government and law enforcement agencies for placement of restrictions and holds against member accounts. Review member accounts and process account restrictions as required by garnishment order. Prepare responses to garnishments and court attachments.
Responsibilities
• Identify, research and interpret laws, rules and regulations cited on attachments to determine appropriate restrictions and processing for accounts
• Review/analyze court orders, child support orders, and tax liens to ensure compliance with applicable federal and state, laws, rules and regulations
• Comply with orders by placing appropriate restrictions on the account to avoid monetary exposure and reputational risk to NFCU
• Prepare or coordinate preparation of responses to court attachments/garnishments in accordance with applicable federal, state and local laws, rules and regulations
• Review accounts to determine if they fall under CFR Title 31 part 212 and/or other exemptions governed by federal and state laws, rules and regulations; calculate and apply appropriate account restrictions
• Identify garnishment document’s originating state and review for accuracy to determine jurisdictional authority of submitter, and provide appropriate response
• Serve as subject matter expert regarding attachment/garnishment process to members, business units, and external judicial/business partners
• Liaise with other business units regarding legal processing procedures
• Respond to escalated calls from Contact Center, Branch Offices, members, and attorneys regarding attachments/garnishments, procedures, account status, etc.
• Review and verify agency requests for personal identifiable and account information (e.g., SSNs, names and addresses, etc.) on attachments/garnishments to determine match/non-match to member account(s); escalate employee related and non-member requests to management
• Ensure the accuracy and validity of responses to courts, attorneys and/or law enforcement agencies; notarize legal documents
• Stay abreast of and ensure compliance with applicable federal and state laws, rules, regulations, and NFCU policies and procedures
• Perform other duties as assigned
Qualifications and Education Requirements
• Bachelor’s degree in Pre-Law, Business Administration, or related field, or the equivalent combination of education, training and experience
• Working knowledge of applicable federal and state laws, rules and regulations (e.g., CFR Title 31, part 212 Garnishment of Accounts Containing Federal Benefit Payments)
• Experience in financial transaction/processing related responsibilities
• Experience working in member/customer service preferably in a financial institution
• Experience responding to members, government agency, courts or law enforcement officials regarding financial and legal matters
• Familiarity with legal documents (e.g., Writs of Attachments, Child Support Orders, Non-Wage Garnishments, Tax Liens, IRS Tax Levies, etc.)
• Effective skill to interpret and apply regulations, instructions and procedures
• Experience working with rigid deadlines and continual changes
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective skill to comprehend, analyze, apply and communicate complex written legal documents
• Effective skill examining and interpreting information quickly and accurately
• Effective skill interacting tactfully and effectively in difficult situations
• Effective skill performing mathematical calculations and working accurately with numbers
• Effective organizational, planning and time management skills
• Experience managing multiple priorities independently and/or in a team environment to achieve goals
• Effective research, analytical, and problem solving skills
• Effective verbal and written communication skills
• Effective word processing, spreadsheet, and presentation software skills
Desired and Education Requirements
• Experience as a legal secretary or paralegal
• Certification as Notary Public in the Commonwealth of Virginia and for a Custodian of Records for Navy Federal
• Working knowledge of multiple state/jurisdictional requirements for garnishments/legal attachments
Hours: Monday - Friday, 9:30AM - 6:00PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.
Salary Range: $21.00 - $32.50 hourly
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Posting End Date: 03/27/23
Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.
#LI-Hybrid
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Part-time
Job Description
YOUR LIFE'S MISSION: POSSIBLE...
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important To You Is Important To Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making
Job Description
YOUR LIFE'S MISSION: POSSIBLE...
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important To You Is Important To Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.
Don’t take our word for it.
• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
Basic Purpose
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower-level team members.
• Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at [email protected]
Responsibilities
• Analyze, research, and resolve problems and discrepancies related to member accounts/loans
• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
• Counsel current and prospective members about Navy Federal's products and services
• Ensure cash and other negotiable instruments are handled properly
• Identify opportunities to cross service products and increase product penetration
• Perform platform-banking functions
• Assist level I team members
• Understand and comply with federal and other regulations relating to financial products and services
• May assist with Branch Office vault opening, closing and balancing procedures
• May serve as a Branch Office and/or ATM vault custodian
• Perform other duties as assigned
Qualifications
• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need
• Ability to work independently and in a team environment
• Working knowledge of savings and checking products, accounts, and services
• Effective active listening skills to accurately respond to inquiries and account requests
• Effective organizational, planning and time management skills
• Effective research, analytical, and problem-solving skills
• Effective skill building effective relationships through rapport, trust, diplomacy, and tact
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective skill maintaining composure in a high production and changing environment
• Effective skill navigating multiple screens and PC applications and adapting to new technologies
• Effective skill performing mathematical calculations and working accurately with numbers
• Effective verbal and written communication skills
Desired Qualifications
• Experience in member/customer service preferably in a call center, retail banking or financial institution
• Experience in working in a credit union environment
Hours: Available Monday – Saturday: hours based on business needs.
Part Time hours are typically 20-25+ hours a week (Please note during training longer hours will be required).
Location: 1770 A South 5th Street, Leesville, LA 71446
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
Salary Range: $18.00 - $21.00 hourly
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position.
Posting End Date: 3/23/2023
Job postings are subject to close early or extend out longer than the anticipated closing data at the hiring team’s discretion based on qualified applicant volume.
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Employee Referrals
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you Show more details...
YOUR LIFE'S MISSION: POSSIBLE...
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important To You Is Important To Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.
Don’t take our word for it.
• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
Basic Purpose
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower-level team members.
• Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at [email protected]
Responsibilities
• Analyze, research, and resolve problems and discrepancies related to member accounts/loans
• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
• Counsel current and prospective members about Navy Federal's products and services
• Ensure cash and other negotiable instruments are handled properly
• Identify opportunities to cross service products and increase product penetration
• Perform platform-banking functions
• Assist level I team members
• Understand and comply with federal and other regulations relating to financial products and services
• May assist with Branch Office vault opening, closing and balancing procedures
• May serve as a Branch Office and/or ATM vault custodian
• Perform other duties as assigned
Qualifications
• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need
• Ability to work independently and in a team environment
• Working knowledge of savings and checking products, accounts, and services
• Effective active listening skills to accurately respond to inquiries and account requests
• Effective organizational, planning and time management skills
• Effective research, analytical, and problem-solving skills
• Effective skill building effective relationships through rapport, trust, diplomacy, and tact
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective skill maintaining composure in a high production and changing environment
• Effective skill navigating multiple screens and PC applications and adapting to new technologies
• Effective skill performing mathematical calculations and working accurately with numbers
• Effective verbal and written communication skills
Desired Qualifications
• Experience in member/customer service preferably in a call center, retail banking or financial institution
• Experience in working in a credit union environment
Hours: Available Monday – Saturday: hours based on business needs.
Part Time hours are typically 20-25+ hours a week (Please note during training longer hours will be required).
Location: 1770 A South 5th Street, Leesville, LA 71446
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
Salary Range: $18.00 - $21.00 hourly
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position.
Posting End Date: 3/23/2023
Job postings are subject to close early or extend out longer than the anticipated closing data at the hiring team’s discretion based on qualified applicant volume.
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Employee Referrals
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you Show more details...
via ZipRecruiter
posted_at: 2 days agoschedule_type: Full-timesalary: 17.50–21.00 an hour
YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about. What's Important to You Is Important to Us We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are... passionate about our mission-making a difference in military
YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about. What's Important to You Is Important to Us We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are... passionate about our mission-making a difference in military members' and their families' lives.
Together, we can make it happen. Don't take our word for it. Military Times 2021 Best for Vets Employers WayUp Top 100 Internship Programs Forbes 2022 The Best Employers for New Grads Forbes America's Best Employers Newsweek Top 100 Most Loved Workplaces Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For Computerworld Best Places to Work in IT Basic Purpose A Day in the Life of your role - This is based in a call center environment, where Member Service Representatives answer inbound calls and assist members with general account questions through various channels including phone, chat, email, etc.
Assist members with service needs related to their accounts. Connect members with applications and products to meet their financial needs (consumer/mortgage/equity loans, overdraft protection and credit card applications) Educate current and prospective members about Navy Federal's products and services Identify opportunities to cross service products and increase product usage Perform account transactions and adjustments. Interact tactfully and effectively in difficult situations Understand and comply with federal and other regulations relating to financial products and services (training will be provided) A successful teammate looks like.........
Ability to work independently and in a team environment Exercise active listening skills to respond to inquiries and account requests Possess organizational, planning and time management skills Possess research, analytical, and problem-solving skills Ability to build effective relationships through rapport, trust, diplomacy and tact Effective skill exercising initiative and using good judgment to make sound decisions Basic skills navigating multiple screens and PC applications and adapting to new technologies Basic skills maintaining composure in a high production and changing environment Effective verbal and written communication skills Basic skill in resolving member/customer problems Meaningful Rewards for You...... Tuition reimbursement On-site career training Paid time off Medical, dental, vision 401k program with highly competitive match Employer sponsored pension plan Health and wellness perks Upward mobility (eligible for internal career moves after 6 months) Stability - Navy Federal is approaching 100 years in business Additional Info Starting pay ranges from $17.50 to $21.00 hourly Corporate incentive plan eligibility (0%-18% annual bonus based on individual and organization performance levels) Shift premiums available for night and weekend schedules. Additional compensation may be available for achieving competency and/or proficiency milestones.
Hours: Our Call Center operates 24/7: hours based on business needs. Location: 5550 Heritage Oaks Dr. Pensacola, FL 32526 Navy Federal is now hybrid!
Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. Posting End Date: 4/23/2023 Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.
Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need.
An assessment may be required to compete for this position. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. Employee Referrals This position is eligible for the TalentQuest employee referral program.
If an employee referred you for this job, please apply using the system-generated link that was sent to you Show more details...
Together, we can make it happen. Don't take our word for it. Military Times 2021 Best for Vets Employers WayUp Top 100 Internship Programs Forbes 2022 The Best Employers for New Grads Forbes America's Best Employers Newsweek Top 100 Most Loved Workplaces Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For Computerworld Best Places to Work in IT Basic Purpose A Day in the Life of your role - This is based in a call center environment, where Member Service Representatives answer inbound calls and assist members with general account questions through various channels including phone, chat, email, etc.
Assist members with service needs related to their accounts. Connect members with applications and products to meet their financial needs (consumer/mortgage/equity loans, overdraft protection and credit card applications) Educate current and prospective members about Navy Federal's products and services Identify opportunities to cross service products and increase product usage Perform account transactions and adjustments. Interact tactfully and effectively in difficult situations Understand and comply with federal and other regulations relating to financial products and services (training will be provided) A successful teammate looks like.........
Ability to work independently and in a team environment Exercise active listening skills to respond to inquiries and account requests Possess organizational, planning and time management skills Possess research, analytical, and problem-solving skills Ability to build effective relationships through rapport, trust, diplomacy and tact Effective skill exercising initiative and using good judgment to make sound decisions Basic skills navigating multiple screens and PC applications and adapting to new technologies Basic skills maintaining composure in a high production and changing environment Effective verbal and written communication skills Basic skill in resolving member/customer problems Meaningful Rewards for You...... Tuition reimbursement On-site career training Paid time off Medical, dental, vision 401k program with highly competitive match Employer sponsored pension plan Health and wellness perks Upward mobility (eligible for internal career moves after 6 months) Stability - Navy Federal is approaching 100 years in business Additional Info Starting pay ranges from $17.50 to $21.00 hourly Corporate incentive plan eligibility (0%-18% annual bonus based on individual and organization performance levels) Shift premiums available for night and weekend schedules. Additional compensation may be available for achieving competency and/or proficiency milestones.
Hours: Our Call Center operates 24/7: hours based on business needs. Location: 5550 Heritage Oaks Dr. Pensacola, FL 32526 Navy Federal is now hybrid!
Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. Posting End Date: 4/23/2023 Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.
Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need.
An assessment may be required to compete for this position. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. Employee Referrals This position is eligible for the TalentQuest employee referral program.
If an employee referred you for this job, please apply using the system-generated link that was sent to you Show more details...
via LinkedIn
posted_at: 5 days agoschedule_type: Full-time
Job Description
YOUR LIFE'S MISSION: POSSIBLE...
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important To You Is Important To Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making
Job Description
YOUR LIFE'S MISSION: POSSIBLE...
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important To You Is Important To Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.
Don’t take our word for it.
• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
Basic Purpose
To compile, research, analyze and document data, requirements, workflow/ processes, functionality and or controls for respective ISD group. To develop and evaluate information, and prepare recommendations based on analysis for use in decision making. To support the respective ISD group’s functions, projects and activities. Work under direction of higher level analyst or management.
Responsibilities
• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics Basic Research/review
• Facilitate and communicate requests for information and evidence from ISD Service Areas.
• Serve as a primary point of contact regarding the overall audit process including the drafting and routing of management’s responses.
• Attend audit related meetings including kick off meetings, process walk-throughs, status meetings, and end of field work meetings.
• Assist management with the review of and response to audit findings and recommendations, ensuring that responses are accurate, comprehensive, and accurately reflect internal processes and procedures.
• Demonstrate professional and tactful communication in all interactions, to include verbal and written communications with business partners, leadership, and internal customers.
• Interpret results of analysis; present recommendations, including alternatives and implications
• Collaborate with other business units to analyze and improve processing procedures and resolve problems
• Analyze changes in policies, procedures and products; determine the impact on the group functions
• Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes
• Work with peers, business units and/or project teams, and vendors to ensure business needs are fully communicated, documented and satisfied
• Monitor and analyze key performance indicators, and establish processes and methodologies for preventative
• Compile, review and prepare data to be used by analysts and management in the analysis of operations, services and products
• Analyze information to produce analytically-driven inferences and hypotheses to generate actionable recommendations
• Solve business problems by defining the problem, interviewing stakeholders, identifying and
• evaluating alternatives, and presenting findings
• Ensure compliance with Navy Federal Credit Union ISD standards and best practices
• Performs other related duties as assigned
Qualifications
• Bachelor’s Degree in Business, Computer Science or other related field, or the equivalent combination of education, training or experience
• Effective skill maintaining accuracy with attention to detail and meeting deadlines
• Basic research, analytical, and problem solving skills
• Basic organizational, planning and time management skills
• Basic skill communicating with all levels within an organization
• Experience working and participating in cross-functional, multi-dimensional teams and projects
• Basic skill maintaining accuracy with attention to detail and meeting deadlines
• Basic skill presenting findings, conclusions, alternatives and information clearly and concisely
• Effective verbal and written communication skills
• Basic skill analyzing and organizing problems or work processes for technical solutions
• Ability to work independently and in a team environment
Desired
• Knowledge of Navy Federal’s services, products and functions
• Experience working in an IT environment
• Knowledge of Navy Federal business processes and applications
• Experience or knowledge preparing for audit
• Experience or knowledge of documentation collection
• Experience or knowledge conducting quality reviews
• Experience or knowledge of controls testing
• Experience or knowledge of risk assessments
• Experience or knowledge of risk management
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.
Salary Range: $31.50 - $53.50 hourly
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Posting End Date: 04/16/2023
Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Employee Referrals
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you Show more details...
YOUR LIFE'S MISSION: POSSIBLE...
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important To You Is Important To Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.
Don’t take our word for it.
• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
Basic Purpose
To compile, research, analyze and document data, requirements, workflow/ processes, functionality and or controls for respective ISD group. To develop and evaluate information, and prepare recommendations based on analysis for use in decision making. To support the respective ISD group’s functions, projects and activities. Work under direction of higher level analyst or management.
Responsibilities
• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics Basic Research/review
• Facilitate and communicate requests for information and evidence from ISD Service Areas.
• Serve as a primary point of contact regarding the overall audit process including the drafting and routing of management’s responses.
• Attend audit related meetings including kick off meetings, process walk-throughs, status meetings, and end of field work meetings.
• Assist management with the review of and response to audit findings and recommendations, ensuring that responses are accurate, comprehensive, and accurately reflect internal processes and procedures.
• Demonstrate professional and tactful communication in all interactions, to include verbal and written communications with business partners, leadership, and internal customers.
• Interpret results of analysis; present recommendations, including alternatives and implications
• Collaborate with other business units to analyze and improve processing procedures and resolve problems
• Analyze changes in policies, procedures and products; determine the impact on the group functions
• Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes
• Work with peers, business units and/or project teams, and vendors to ensure business needs are fully communicated, documented and satisfied
• Monitor and analyze key performance indicators, and establish processes and methodologies for preventative
• Compile, review and prepare data to be used by analysts and management in the analysis of operations, services and products
• Analyze information to produce analytically-driven inferences and hypotheses to generate actionable recommendations
• Solve business problems by defining the problem, interviewing stakeholders, identifying and
• evaluating alternatives, and presenting findings
• Ensure compliance with Navy Federal Credit Union ISD standards and best practices
• Performs other related duties as assigned
Qualifications
• Bachelor’s Degree in Business, Computer Science or other related field, or the equivalent combination of education, training or experience
• Effective skill maintaining accuracy with attention to detail and meeting deadlines
• Basic research, analytical, and problem solving skills
• Basic organizational, planning and time management skills
• Basic skill communicating with all levels within an organization
• Experience working and participating in cross-functional, multi-dimensional teams and projects
• Basic skill maintaining accuracy with attention to detail and meeting deadlines
• Basic skill presenting findings, conclusions, alternatives and information clearly and concisely
• Effective verbal and written communication skills
• Basic skill analyzing and organizing problems or work processes for technical solutions
• Ability to work independently and in a team environment
Desired
• Knowledge of Navy Federal’s services, products and functions
• Experience working in an IT environment
• Knowledge of Navy Federal business processes and applications
• Experience or knowledge preparing for audit
• Experience or knowledge of documentation collection
• Experience or knowledge conducting quality reviews
• Experience or knowledge of controls testing
• Experience or knowledge of risk assessments
• Experience or knowledge of risk management
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.
Salary Range: $31.50 - $53.50 hourly
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Posting End Date: 04/16/2023
Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Employee Referrals
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you Show more details...
via Pensacola, FL - Geebo
posted_at: 3 days agoschedule_type: Full-timesalary: 20–28 an hour
Navy Federal Credit Union, recognized as one of FORTUNE Magazine's 2015 100 Best Companies to Work For, is seeking a Teller in Pensacola, FL.
The Job...
Tellers will provide members with a full range of products and services offered by Navy Federal.
This will include cross-selling products, processing deposits/withdrawals, and providing great customer service.
The
Qualifications:
Teller applicants should be motivated individuals who are skilled
Navy Federal Credit Union, recognized as one of FORTUNE Magazine's 2015 100 Best Companies to Work For, is seeking a Teller in Pensacola, FL.
The Job...
Tellers will provide members with a full range of products and services offered by Navy Federal.
This will include cross-selling products, processing deposits/withdrawals, and providing great customer service.
The
Qualifications:
Teller applicants should be motivated individuals who are skilled in customer service.
The
Benefits:
Navy Federal offers health benefits, retirement savings, paid time off and more.
Register and apply to join Navy Federal Credit Union as a Teller.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
The Job...
Tellers will provide members with a full range of products and services offered by Navy Federal.
This will include cross-selling products, processing deposits/withdrawals, and providing great customer service.
The
Qualifications:
Teller applicants should be motivated individuals who are skilled in customer service.
The
Benefits:
Navy Federal offers health benefits, retirement savings, paid time off and more.
Register and apply to join Navy Federal Credit Union as a Teller.
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Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
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