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https://neworleanssaints.com
New Orleans Saints
Most recent job postings at New Orleans Saints
via TeamWork Online
posted_at: 29 days agoschedule_type: Full-time
If you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place!
The New Orleans Saints and Pelicans are seeking a Game Experience Coordinator that will assist the Director of Game Experience and the Senior Game Experience Coordinator in delivering world-class experiences for our fans. This detail oriented, enthusiastic individual will be responsible for... the critical logistics and tasks that ensure a
If you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place!
The New Orleans Saints and Pelicans are seeking a Game Experience Coordinator that will assist the Director of Game Experience and the Senior Game Experience Coordinator in delivering world-class experiences for our fans. This detail oriented, enthusiastic individual will be responsible for... the critical logistics and tasks that ensure a smooth game presentation. This role requires a highly organized, creative individual who loves solving problems and thrives in an ever-changing environment.
Responsibilities:
• Coordinate game day plans with our stadium and/or arena management partner, ASM Global, and internal partners such as the Game Operations team
• Assist in the development and execution of Saints and Pelicans team events (ie. Dave Dixon Happy Hour Events, HoopLa, Draft Boil, Draft Party, etc.)
• Run point on all game day logistics at the stadium/arena, including concourse activations, back of house needs, locker room allocations, staff meals, etc.
• Serve as “stage manager” and assist with providing direction to hourly game day staff
• Coordinate with the internal Production team on the creation of in-game assets and content
• Help maintain the team music library and ensure it stays fresh and current
• Lead the internal planning of game day giveaway distribution and management of giveaway inventory
• Brainstorm, present, and implement innovative ways to improve the game experience and help retain our leadership ranking
• Other duties as assigned
Qualifications:
• Degree in Sports Management, Business, Marketing or a related field of study
• 1+ years experience working in sports game presentation, live entertainment or special event production
• Strong understanding of basketball fundamentals
• Must be able to think on your feet and problem solve in fast paced, high stress situations
• Excellent project management skills and attention to detail
• Can-do attitude; starts from a place of “yes” and is always solution oriented
• A great communicator and team player who wants everyone to succeed
• Must possess the ability to walk, sit and stand while directing events
• Must possess the ability to work with technology and on a computer for long and potentially extended periods
• Availability and willingness to work extended hours, including nights, weekends and holidays
Applications must be submitted through Dayforce via the Pelicans Careers page. Please do not mail resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans to check the status of your application. When applying, please be sure your updated contact information is provided.
Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process Show more details...
The New Orleans Saints and Pelicans are seeking a Game Experience Coordinator that will assist the Director of Game Experience and the Senior Game Experience Coordinator in delivering world-class experiences for our fans. This detail oriented, enthusiastic individual will be responsible for... the critical logistics and tasks that ensure a smooth game presentation. This role requires a highly organized, creative individual who loves solving problems and thrives in an ever-changing environment.
Responsibilities:
• Coordinate game day plans with our stadium and/or arena management partner, ASM Global, and internal partners such as the Game Operations team
• Assist in the development and execution of Saints and Pelicans team events (ie. Dave Dixon Happy Hour Events, HoopLa, Draft Boil, Draft Party, etc.)
• Run point on all game day logistics at the stadium/arena, including concourse activations, back of house needs, locker room allocations, staff meals, etc.
• Serve as “stage manager” and assist with providing direction to hourly game day staff
• Coordinate with the internal Production team on the creation of in-game assets and content
• Help maintain the team music library and ensure it stays fresh and current
• Lead the internal planning of game day giveaway distribution and management of giveaway inventory
• Brainstorm, present, and implement innovative ways to improve the game experience and help retain our leadership ranking
• Other duties as assigned
Qualifications:
• Degree in Sports Management, Business, Marketing or a related field of study
• 1+ years experience working in sports game presentation, live entertainment or special event production
• Strong understanding of basketball fundamentals
• Must be able to think on your feet and problem solve in fast paced, high stress situations
• Excellent project management skills and attention to detail
• Can-do attitude; starts from a place of “yes” and is always solution oriented
• A great communicator and team player who wants everyone to succeed
• Must possess the ability to walk, sit and stand while directing events
• Must possess the ability to work with technology and on a computer for long and potentially extended periods
• Availability and willingness to work extended hours, including nights, weekends and holidays
Applications must be submitted through Dayforce via the Pelicans Careers page. Please do not mail resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans to check the status of your application. When applying, please be sure your updated contact information is provided.
Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process Show more details...
via Recruit.net
posted_at: 4 days agoschedule_type: Contractor
Manager, Business Operations - G League
Birmingham, AL, USA Req #347 Friday, January 13, 2023 I f you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place! Overall Purpose:
The Birmingham Squadron, the G League affiliate team of the New Orleans Pelicans, is seeking a utility player to join the team as the Business Operations Manager , who will play an... integral part in ensuring the success of the team
Manager, Business Operations - G League
Birmingham, AL, USA Req #347 Friday, January 13, 2023 I f you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place! Overall Purpose:
The Birmingham Squadron, the G League affiliate team of the New Orleans Pelicans, is seeking a utility player to join the team as the Business Operations Manager , who will play an... integral part in ensuring the success of the team from behind the scenes. This detail-oriented individual will serve as the liaison between the Squadron and the arena and enforce G League policies, oversee various contracts, accounting and reporting functions, and oversee all merchandise and retail operations. If you are an enthusiastic, forward thinking team player looking to join an exciting organization, look no further!
Responsibilities:
• Assist General Manager with scheduling team travel and lodging, away team hotel stays, in-town travel, and coordinating practice facilities as needed
• Serve as the primary point of contact for the Legacy Arena, negotiate holds and dates for scheduling, booking dates for practice, floor maintenance, and shoot-arounds, and troubleshoot issues on game days and events
• Assist Director of Sales with building out seasons, events, season ticket packages, and other promotional offers in Archtics (Ticketmaster) platform
• Oversee and implement all G League event policies – ensure compliance
• Manage the accounting function for the Squadron, including but not limited to:
+ Tracking daily account balances, deposits, and outgoing transactions
+ Book journal entries to maintain departmental budgets for the team
+ Monitor and settle credit card transactions for Business Operations in the Birmingham office
+ Control the flow of accounts payable filing with the accounting department and counterparts in New Orleans
• Manage the retail merchandise operations, inclusive of all ecommerce and point of sale activities in the arena
+ Plan, order, and manage inventory for retail merchandise sales
+ Work with NBA G League office to manage inventory under the league-wide exclusivity
+ Set up point of sale operations through Shopify POS
+ Train and manage retail staff for game-day retail sales
+ Work with ecommerce partner (Snow Commerce)
• Oversee and implement all G League policies and procedures to ensure compliance with League Office requirements
• Assist Director of Sales with drafting, preparing, and reviewing contracts and agreements with corporate partners
• Assist General Manager and general counsel with worker’s compensation claims, insurance reporting, governmental reporting requirements, tax filing and business license filing updates
Requirements:
• Bachelor’s degree in business administration, sport management, hospitality and tourism management, and/or equivalent work experience
• Minimum of 3 years’ of experience working in the sports or live event industry, specifically in operations or business support
• Proficient with Microsoft Office suite (Excel, PowerPoint, Word), CRM, and ticketing platforms such as Archtics is preferred
• Ability to work nights, weekends, and holidays as required by the schedule of the G League games
• Demonstrated level of business acumen, creative problem-solving abilities, and professionalism
• Excellent communication skills (oral and written), relationship-building abilities, and attention to detail
• An openness to learning, superior work ethic individually and in a group setting, positive attitude, and self-starter mentality
Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
• The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process.*
Other details
• Job Family Birmingham GLeague
• Pay Type Salary
• Employment Indicator Manager Show more details...
Birmingham, AL, USA Req #347 Friday, January 13, 2023 I f you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place! Overall Purpose:
The Birmingham Squadron, the G League affiliate team of the New Orleans Pelicans, is seeking a utility player to join the team as the Business Operations Manager , who will play an... integral part in ensuring the success of the team from behind the scenes. This detail-oriented individual will serve as the liaison between the Squadron and the arena and enforce G League policies, oversee various contracts, accounting and reporting functions, and oversee all merchandise and retail operations. If you are an enthusiastic, forward thinking team player looking to join an exciting organization, look no further!
Responsibilities:
• Assist General Manager with scheduling team travel and lodging, away team hotel stays, in-town travel, and coordinating practice facilities as needed
• Serve as the primary point of contact for the Legacy Arena, negotiate holds and dates for scheduling, booking dates for practice, floor maintenance, and shoot-arounds, and troubleshoot issues on game days and events
• Assist Director of Sales with building out seasons, events, season ticket packages, and other promotional offers in Archtics (Ticketmaster) platform
• Oversee and implement all G League event policies – ensure compliance
• Manage the accounting function for the Squadron, including but not limited to:
+ Tracking daily account balances, deposits, and outgoing transactions
+ Book journal entries to maintain departmental budgets for the team
+ Monitor and settle credit card transactions for Business Operations in the Birmingham office
+ Control the flow of accounts payable filing with the accounting department and counterparts in New Orleans
• Manage the retail merchandise operations, inclusive of all ecommerce and point of sale activities in the arena
+ Plan, order, and manage inventory for retail merchandise sales
+ Work with NBA G League office to manage inventory under the league-wide exclusivity
+ Set up point of sale operations through Shopify POS
+ Train and manage retail staff for game-day retail sales
+ Work with ecommerce partner (Snow Commerce)
• Oversee and implement all G League policies and procedures to ensure compliance with League Office requirements
• Assist Director of Sales with drafting, preparing, and reviewing contracts and agreements with corporate partners
• Assist General Manager and general counsel with worker’s compensation claims, insurance reporting, governmental reporting requirements, tax filing and business license filing updates
Requirements:
• Bachelor’s degree in business administration, sport management, hospitality and tourism management, and/or equivalent work experience
• Minimum of 3 years’ of experience working in the sports or live event industry, specifically in operations or business support
• Proficient with Microsoft Office suite (Excel, PowerPoint, Word), CRM, and ticketing platforms such as Archtics is preferred
• Ability to work nights, weekends, and holidays as required by the schedule of the G League games
• Demonstrated level of business acumen, creative problem-solving abilities, and professionalism
• Excellent communication skills (oral and written), relationship-building abilities, and attention to detail
• An openness to learning, superior work ethic individually and in a group setting, positive attitude, and self-starter mentality
Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
• The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process.*
Other details
• Job Family Birmingham GLeague
• Pay Type Salary
• Employment Indicator Manager Show more details...
via Salary.com
posted_at: 2 days agoschedule_type: Full-time
If you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place!
The Saints and Pelicans’ Consumer Insights department is looking for a talented analyst who is passionate about designing, crafting, and operating automated analytical solutions that will drive scientific data-driven decision making and have direct and measurable positive impact to both the... New Orleans Saints and the New Orleans Pelicans,
If you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place!
The Saints and Pelicans’ Consumer Insights department is looking for a talented analyst who is passionate about designing, crafting, and operating automated analytical solutions that will drive scientific data-driven decision making and have direct and measurable positive impact to both the... New Orleans Saints and the New Orleans Pelicans, as well as other Benson Businesses and their customers.
As a Consumer Insights Analyst, you will play an important role in the Business Intelligence function and support Ticket Sales, Marketing, Digital Media, Corporate Partnerships, and other related departments and business units. This position will be responsible for providing key metrics, insights and recommendations for pricing analytics and forecasting as well as be responsible for specific reports and dashboards to be distributed across departments and senior executives.
As a key member of the team, you will own and manage projects, use advanced and evolving methods to solve business problems, and meet business leaders across the company to deliver actionable insights and tangible business value.
Primary Responsibilities:
Specific duties include, but are not limited to:
· Build and maintain reports and dashboard to measure, monitor and analyze demand, supply, equilibriums, elasticities, and other metrics
· Assist with Pricing Analytics, Revenue Forecasting, Competitions and Replacements analysis in the market, and related projects
· Be the business analytics owner and project manager in the Ticket Sales area. Work closely with the Data Operations and Data Science teams, manage and assist with fulfilling Ticket Sales related data and analytics requests across the company
· Work closely with the Data Operations team within the Business Intelligence department to acquire and integrate data from various businesses and data sources, including but not limited to Faubourg Brewing Company, Automotive Businesses, Federal and Regional economic analysis data, local concerts and events data, etc.
· Analyze local and regional market data from Bloomberg, Moody’s Analytics, Census, Bureau of Labor Statistics, etc. to forecast demand and pricing trends for the various products of our businesses
· Build and maintain reports, dashboards and data visualizations that are focused on local and regional economy trends and forecasts
· Work closely with the Corporate Partnership focused analyst and the Marketing and Digital Media focused analyst to support the analysis of digital/social content asset, pricing and inventories, as well as design research/survey, analyze customer/fan behavior data across all digital channels, and identify key trends
· Work closely with other Business Intelligence Analysts to support Sponsorship Sales, Premium Sales, and other B2B Sales and Retention initiatives
· Work closely with the Data Science team within the Business Intelligence department to design and build dataset and statistical models for pricing analytics, revenue projections, etc.
· Support data analytics projects of Faubourg Brewing Companyand the automotive businesses
· Assist with strategic economical analytics project, such as Market Design, Market Structure, Product Evaluation, Consumer Research, etc.
· Other projects and duties as assigned
Knowledge, Skills and Abilities (KSA):
· Bachelor’s degree in in Economics, Business Analytics, or a related field
· Proven data analytics experience is required
· Highly analytical person with strong problem-solving skills
· Exceptional attention to detail
· Knowledge and experience with Microeconomics concepts and strategies, and experience with pricing and forecasting analytics
· Minimum 1 year of experience with SQL and Tableau
· Proven strong Mathematics capabilities
· Strong communication and organization skills required
· Highly self-motivated individual with excellent teamwork spirit
Preferred Skills:
· Project management experience is a plus
· Advanced Excel skills is a plus
· Advanced Tableau, SQL and/or Python experience is a plus
· Statistical Analysis and Modeling experience is a plus
· Experience within the sports industry is not required, but is a plus
Working Conditions:
· Typical office environment
· Working schedule/hours will ebb and flow with NFL/NBA schedule, and will include working some late hours, holidays, nights, and weekends
Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process Show more details...
The Saints and Pelicans’ Consumer Insights department is looking for a talented analyst who is passionate about designing, crafting, and operating automated analytical solutions that will drive scientific data-driven decision making and have direct and measurable positive impact to both the... New Orleans Saints and the New Orleans Pelicans, as well as other Benson Businesses and their customers.
As a Consumer Insights Analyst, you will play an important role in the Business Intelligence function and support Ticket Sales, Marketing, Digital Media, Corporate Partnerships, and other related departments and business units. This position will be responsible for providing key metrics, insights and recommendations for pricing analytics and forecasting as well as be responsible for specific reports and dashboards to be distributed across departments and senior executives.
As a key member of the team, you will own and manage projects, use advanced and evolving methods to solve business problems, and meet business leaders across the company to deliver actionable insights and tangible business value.
Primary Responsibilities:
Specific duties include, but are not limited to:
· Build and maintain reports and dashboard to measure, monitor and analyze demand, supply, equilibriums, elasticities, and other metrics
· Assist with Pricing Analytics, Revenue Forecasting, Competitions and Replacements analysis in the market, and related projects
· Be the business analytics owner and project manager in the Ticket Sales area. Work closely with the Data Operations and Data Science teams, manage and assist with fulfilling Ticket Sales related data and analytics requests across the company
· Work closely with the Data Operations team within the Business Intelligence department to acquire and integrate data from various businesses and data sources, including but not limited to Faubourg Brewing Company, Automotive Businesses, Federal and Regional economic analysis data, local concerts and events data, etc.
· Analyze local and regional market data from Bloomberg, Moody’s Analytics, Census, Bureau of Labor Statistics, etc. to forecast demand and pricing trends for the various products of our businesses
· Build and maintain reports, dashboards and data visualizations that are focused on local and regional economy trends and forecasts
· Work closely with the Corporate Partnership focused analyst and the Marketing and Digital Media focused analyst to support the analysis of digital/social content asset, pricing and inventories, as well as design research/survey, analyze customer/fan behavior data across all digital channels, and identify key trends
· Work closely with other Business Intelligence Analysts to support Sponsorship Sales, Premium Sales, and other B2B Sales and Retention initiatives
· Work closely with the Data Science team within the Business Intelligence department to design and build dataset and statistical models for pricing analytics, revenue projections, etc.
· Support data analytics projects of Faubourg Brewing Companyand the automotive businesses
· Assist with strategic economical analytics project, such as Market Design, Market Structure, Product Evaluation, Consumer Research, etc.
· Other projects and duties as assigned
Knowledge, Skills and Abilities (KSA):
· Bachelor’s degree in in Economics, Business Analytics, or a related field
· Proven data analytics experience is required
· Highly analytical person with strong problem-solving skills
· Exceptional attention to detail
· Knowledge and experience with Microeconomics concepts and strategies, and experience with pricing and forecasting analytics
· Minimum 1 year of experience with SQL and Tableau
· Proven strong Mathematics capabilities
· Strong communication and organization skills required
· Highly self-motivated individual with excellent teamwork spirit
Preferred Skills:
· Project management experience is a plus
· Advanced Excel skills is a plus
· Advanced Tableau, SQL and/or Python experience is a plus
· Statistical Analysis and Modeling experience is a plus
· Experience within the sports industry is not required, but is a plus
Working Conditions:
· Typical office environment
· Working schedule/hours will ebb and flow with NFL/NBA schedule, and will include working some late hours, holidays, nights, and weekends
Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process Show more details...
via Tarta.ai
posted_at: 3 days agoschedule_type: Full-time
If you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place!
TheBirmingham Squadron are seeking a motivated relationship-builder to join our team as the Manager of Ticket Sales, Service, and Operations. The manager will be responsible for achieving budgeted ticket sales, group sales goals, and ensuring the sales team is providing exceptional customer... service at all times. Our ideal candidate has a
If you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place!
TheBirmingham Squadron are seeking a motivated relationship-builder to join our team as the Manager of Ticket Sales, Service, and Operations. The manager will be responsible for achieving budgeted ticket sales, group sales goals, and ensuring the sales team is providing exceptional customer... service at all times. Our ideal candidate has a proven track record of exceeding sales goals, leading and developing a sales team, and is an outstanding team player who has a passion for sports and The Birmingham Squadron.This is a full-time position based in Birmingham, Alabama.
Responsibilities:
• Develop and implement sales strategies and plans with the goal of maximizing ticket sales and group sales revenue
• Develop and implement service strategies and plans to maximize the retention and sell through of existing clients
• Manage, train and develop a team of sales account executives; including setting and reviewing sales targets, mentoring, and directing daily activities
• Maintain accountability in achieving sales goals on an annual basis
• Assist the General Manager with the creation, planning, communication, and implementation of special programs, promotions, and projects as it relates to ticket sales and group ticket business line
• Assist with developing and maintaining sales budgets
• Generate weekly, monthly, and annual sales reports
• Oversee ticketing operations and building events in Archtics
• Attend team and community events to aid in maximizing sales and service opportunities
• Assist with customer resolutions and provide exception customer service at all times
Requirements:
• Minimum of 3 years’ experience managing a sales team or program, preferably in sports or entertainment
• Ability to motivate, train, and develop a sales team
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
• Previous experience with Microsoft CRM and Ticketmaster Archtics is preferred
• Excellent verbal and written communication skills
• Ability to work nights, weekends, and holidays as deemed by the G-League schedule
• Ability to work in a dynamic team environment with all levels in the organization
Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process Show more details...
TheBirmingham Squadron are seeking a motivated relationship-builder to join our team as the Manager of Ticket Sales, Service, and Operations. The manager will be responsible for achieving budgeted ticket sales, group sales goals, and ensuring the sales team is providing exceptional customer... service at all times. Our ideal candidate has a proven track record of exceeding sales goals, leading and developing a sales team, and is an outstanding team player who has a passion for sports and The Birmingham Squadron.This is a full-time position based in Birmingham, Alabama.
Responsibilities:
• Develop and implement sales strategies and plans with the goal of maximizing ticket sales and group sales revenue
• Develop and implement service strategies and plans to maximize the retention and sell through of existing clients
• Manage, train and develop a team of sales account executives; including setting and reviewing sales targets, mentoring, and directing daily activities
• Maintain accountability in achieving sales goals on an annual basis
• Assist the General Manager with the creation, planning, communication, and implementation of special programs, promotions, and projects as it relates to ticket sales and group ticket business line
• Assist with developing and maintaining sales budgets
• Generate weekly, monthly, and annual sales reports
• Oversee ticketing operations and building events in Archtics
• Attend team and community events to aid in maximizing sales and service opportunities
• Assist with customer resolutions and provide exception customer service at all times
Requirements:
• Minimum of 3 years’ experience managing a sales team or program, preferably in sports or entertainment
• Ability to motivate, train, and develop a sales team
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
• Previous experience with Microsoft CRM and Ticketmaster Archtics is preferred
• Excellent verbal and written communication skills
• Ability to work nights, weekends, and holidays as deemed by the G-League schedule
• Ability to work in a dynamic team environment with all levels in the organization
Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process Show more details...
via TeamWork Online
schedule_type: Part-time
If you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place!
The New Orleans Pelicans are seeking positive and outgoing Game Night Staff members who will use their personality and skills to enhance the Pelicans game experience! Under general direction and supervision, this position is responsible for handling, preparing and implementing all elements... of the overall game experience. This position is
If you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place!
The New Orleans Pelicans are seeking positive and outgoing Game Night Staff members who will use their personality and skills to enhance the Pelicans game experience! Under general direction and supervision, this position is responsible for handling, preparing and implementing all elements... of the overall game experience. This position is part time, and will require late nights, weekends and open availability for a majority of the New Orleans Pelicans home games and events.
Responsibilities:
• Provides administrative support and coordinates on court games, contests, and activations including selecting contestants from the audience
• Assist in the coordination of in-game elements with a focus on fan interactivity during pre-game, halftime and game breaks
• Act as an enthusiastic brand ambassador for the organization in and out of the arena during all games and various external events
• Escorts and coordinates performers for game entertainment; ( E.g. National Anthem Performers, DJ’s, Pelicans Drumline etc.)
• Works closely with the New Orleans Pelicans Dance Teams and assists with various needs
• Prepares and facilitates giveaways during the games
• Supports the arena host during the games
• Assists camera shots by working with the production crew and designated Smoothie King Center employees
Qualifications:
• Must be hardworking, upbeat, and able to adapt quickly in an ever-changing environment
• Hard-working and knowledgeable about the sports, live entertainment/production, and special event industry
• Excellent interpersonal skills, with the ability to multi-task and address problems in a high-stress, fast-paced live event/production environment
• Ability to work the majority of scheduled Pelicans home games, additional home playoff games, select rehearsals and occasional special events
• Takes directions well and is a dedicated team player
• Ability to work well with others including Show Caller, other stage managers, Game Experience staff, camera operators, hosts, VIPs and more
• Ability to be on your feet for the duration of your shift
• Ability to lift and/or move 50 lbs at a time
Environment
The incumbent will spend the majority of their time at the Smoothie King Center for New Orleans Pelicans games and on occasion, external Pelicans events. They will be encouraged to attend Pelicans games at the Smoothie King Center, as well as other related events that may take place on weekends and/or holidays.
Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process Show more details...
The New Orleans Pelicans are seeking positive and outgoing Game Night Staff members who will use their personality and skills to enhance the Pelicans game experience! Under general direction and supervision, this position is responsible for handling, preparing and implementing all elements... of the overall game experience. This position is part time, and will require late nights, weekends and open availability for a majority of the New Orleans Pelicans home games and events.
Responsibilities:
• Provides administrative support and coordinates on court games, contests, and activations including selecting contestants from the audience
• Assist in the coordination of in-game elements with a focus on fan interactivity during pre-game, halftime and game breaks
• Act as an enthusiastic brand ambassador for the organization in and out of the arena during all games and various external events
• Escorts and coordinates performers for game entertainment; ( E.g. National Anthem Performers, DJ’s, Pelicans Drumline etc.)
• Works closely with the New Orleans Pelicans Dance Teams and assists with various needs
• Prepares and facilitates giveaways during the games
• Supports the arena host during the games
• Assists camera shots by working with the production crew and designated Smoothie King Center employees
Qualifications:
• Must be hardworking, upbeat, and able to adapt quickly in an ever-changing environment
• Hard-working and knowledgeable about the sports, live entertainment/production, and special event industry
• Excellent interpersonal skills, with the ability to multi-task and address problems in a high-stress, fast-paced live event/production environment
• Ability to work the majority of scheduled Pelicans home games, additional home playoff games, select rehearsals and occasional special events
• Takes directions well and is a dedicated team player
• Ability to work well with others including Show Caller, other stage managers, Game Experience staff, camera operators, hosts, VIPs and more
• Ability to be on your feet for the duration of your shift
• Ability to lift and/or move 50 lbs at a time
Environment
The incumbent will spend the majority of their time at the Smoothie King Center for New Orleans Pelicans games and on occasion, external Pelicans events. They will be encouraged to attend Pelicans games at the Smoothie King Center, as well as other related events that may take place on weekends and/or holidays.
Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process Show more details...
via Glassdoor
posted_at: 17 days agoschedule_type: Full-time
If you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place!
Are you ready for an exciting career in the sport industry!? In this role you will be working for both the National Basketball Association (NBA) and the National Football League (NFL)! Inside Sales Associates are responsible for selling a wide range of ticket packages for both the New... Orleans Pelicans (NBA) and the New Orleans Saints (NFL).
If you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place!
Are you ready for an exciting career in the sport industry!? In this role you will be working for both the National Basketball Association (NBA) and the National Football League (NFL)! Inside Sales Associates are responsible for selling a wide range of ticket packages for both the New... Orleans Pelicans (NBA) and the New Orleans Saints (NFL). Products range from season tickets, luxury suites, group plans and possible sponsorship sales. This is an 8-12 month sales development program. Throughout this entry level program our focus will be centered around training and development as we are committed to crafting the sport industries next class of top level sales professionals.
Company culture will be emphasized as we value the meaning of passion, work ethic, leadership, positive attitude, openness to learning and results. Top sales leaders on the Inside Sales team will be considered for promotion for an external or internal Account Executive role towards the end of the program’s course.
Essential functions:
• Generate revenue by cold calling individuals and companies to set up face-to-face appointments and finalize sales of Saints Suites, Pelicans Suites, Season Tickets, Partial Season Tickets, Group Tickets, and Mini Packages.
• Ability to work as a collaborative group.
• Complete at least 100 outbound phone calls per day with the goal of establishing a face to face appointments at the Ochsner Sports Performance Center.
• Meet and exceed weekly and monthly sales goals that are built by the team.
• Provide excellent customer service by ensuring prompt and thorough responses for all inbound and outbound communication.
• Outstanding interpersonal and time management skills with the ability to multitask and execute in a timely manner.
• Professionally aggressive and competitive approach to the selling process.
Qualifications:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Bachelor’s degree from an accredited College or University required.
• Must be flexible with the ability to adapt in a fast pace work environment with meaningful demands and frequent changes.
• Must possess a professional attitude and has the ability to get along with all levels of the organization and outside contacts.
• Attend 75% of both Pelicans & Saints Home games to ensure phenomenal customer service to all clients and fans.
• Ability to communicate efficiently and effectively – both verbal and written.
• Must work nights, weekends, and holidays, as the event calendar requires.
• Balance customer interaction using Microsoft Dynamics CRM.
• Run available ticket inventory using SRO Ticketing System.
• Other duties as assigned by the Inside Sales Manager.
• **Top sales performers will be rewarded with ability to grow Earnings and Responsibilities***
Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process Show more details...
Are you ready for an exciting career in the sport industry!? In this role you will be working for both the National Basketball Association (NBA) and the National Football League (NFL)! Inside Sales Associates are responsible for selling a wide range of ticket packages for both the New... Orleans Pelicans (NBA) and the New Orleans Saints (NFL). Products range from season tickets, luxury suites, group plans and possible sponsorship sales. This is an 8-12 month sales development program. Throughout this entry level program our focus will be centered around training and development as we are committed to crafting the sport industries next class of top level sales professionals.
Company culture will be emphasized as we value the meaning of passion, work ethic, leadership, positive attitude, openness to learning and results. Top sales leaders on the Inside Sales team will be considered for promotion for an external or internal Account Executive role towards the end of the program’s course.
Essential functions:
• Generate revenue by cold calling individuals and companies to set up face-to-face appointments and finalize sales of Saints Suites, Pelicans Suites, Season Tickets, Partial Season Tickets, Group Tickets, and Mini Packages.
• Ability to work as a collaborative group.
• Complete at least 100 outbound phone calls per day with the goal of establishing a face to face appointments at the Ochsner Sports Performance Center.
• Meet and exceed weekly and monthly sales goals that are built by the team.
• Provide excellent customer service by ensuring prompt and thorough responses for all inbound and outbound communication.
• Outstanding interpersonal and time management skills with the ability to multitask and execute in a timely manner.
• Professionally aggressive and competitive approach to the selling process.
Qualifications:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Bachelor’s degree from an accredited College or University required.
• Must be flexible with the ability to adapt in a fast pace work environment with meaningful demands and frequent changes.
• Must possess a professional attitude and has the ability to get along with all levels of the organization and outside contacts.
• Attend 75% of both Pelicans & Saints Home games to ensure phenomenal customer service to all clients and fans.
• Ability to communicate efficiently and effectively – both verbal and written.
• Must work nights, weekends, and holidays, as the event calendar requires.
• Balance customer interaction using Microsoft Dynamics CRM.
• Run available ticket inventory using SRO Ticketing System.
• Other duties as assigned by the Inside Sales Manager.
• **Top sales performers will be rewarded with ability to grow Earnings and Responsibilities***
Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process Show more details...
via LinkedIn
schedule_type: Full-time
I f you are interested in sports jobs with the New Orleans Pelicans,
you’re in the right place...
The Birmingham Squadron is seeking a talented and passionate individual who is committed to becoming a Sales and Service leader in the Sports Industry! If you enjoy relationship building and generating new business, this position may be for you! This individual is responsible for renewing and growing a book of business of 100-300 Squadron Full Season
I f you are interested in sports jobs with the New Orleans Pelicans,
you’re in the right place...
The Birmingham Squadron is seeking a talented and passionate individual who is committed to becoming a Sales and Service leader in the Sports Industry! If you enjoy relationship building and generating new business, this position may be for you! This individual is responsible for renewing and growing a book of business of 100-300 Squadron Full Season Ticket Holders and Premium Season Ticket Holders. The Sales and Retention Account Executive is responsible for a full menu of products to renew and sell including Squadron Full Season/Partial Season Tickets, Annual/Single Game Suites, Group Tickets, Mini Plans and corporate partnerships. In addition, the Sales and Retention Account Executive is expected to provide first-class, elevated customer service to all Squadron Season Ticket Holders and fans. Training and support will be provided by the leadership team, namely from the Director of Sales.
• This position is a full-time role with our G-League team in Birmingham, AL*
Responsibilities
• Meet and/or exceed monthly and yearly Sales and Service goals
• Provide first-class, elevated customer service & experience for Season Ticket Holders
• Develop relationships with clients via quarterly touchpoints. Account base to be roughly 100-300 clients: touchpoints executed via outbound/inbound phone calls, emails, and face to face appointments at our game nights or out of office
• Grow a book of business of 100-300 Squadron full Season Ticket Holders via upgrading their seats, selling additional seats, obtaining referrals, and capitalizing on suite and group opportunities
• Meet with clients and establish relationships with potential customers and prospects
• Sell New Squadron business through self-prospecting, cold calling, etc.
• Resolve Season Ticket Holder and fans questions and complaints such as: Adding on Single Game and Group Tickets to Accounts, How to access and manage their account online (Ticket Printing, Ticket Forwarding, Ticket Donating), Taking Payments, Handling Declines, Parking
• Execute and Resolve issues with Season Ticket Holder Benefits such as: Buyback and Ticket Swap Program, Game night assets like VIP Pregame Warmups, Squadron Warmup, etc.
• Attend weekly/monthly Training Sessions
• Work the majority of Squadron Home Games to preform duties such as: Visiting with clients at Sales & Service table and in their seats, Coordinating and Facilitating key events and experiences such as VIP Pregame Warmups and Squadron Warmup, Creating “Wow Moments” for clients, Resolving customer service issues in a professional and respectful manner.
• Manage customer interaction using Microsoft Dynamics CRM
• Contribute positively to the organizational culture in working together with peers and leadership team
• Other duties as assigned by the Manager
Additional Responsibilities
• Attend team and community events for maximizing service opportunities
• Ability to work in a dynamic team environment with all levels in the organization
• Ability to work under the stress of deadlines and prioritize work when given multiple projects
• Ability to take direction and work well with others
• Ability to work flexible hours including evenings, weekends, some holidays and event nights
• Other duties as assigned by department leadership
• Understand and be a part of the Sales & Retention Core Values:
• Attentiveness
• Teamwork
• Exceed Expectations
• Positive Attitude
• Leadership
Qualifications
• Minimum of 2-3 years of sales experience from within the sports and entertainment industry
• Proficient in MS Office Suite (Word, Excel, PowerPoint)
• Creative and detail-oriented organizational skills; able to multi-task and see projects through to completion
• Excellent verbal and written communication skills
• Desire and willingness to learn; open to feedback and constructive criticism
• Able to work in a fast-paced environment and meet deadlines
• Flexible schedule with the ability to work nights, weekends and holidays, as this position is expected to work all gamedays
Applications must be submitted online. Please do not mail or email resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Pelicans are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Pelicans will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Pelicans are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process Show more details...
you’re in the right place...
The Birmingham Squadron is seeking a talented and passionate individual who is committed to becoming a Sales and Service leader in the Sports Industry! If you enjoy relationship building and generating new business, this position may be for you! This individual is responsible for renewing and growing a book of business of 100-300 Squadron Full Season Ticket Holders and Premium Season Ticket Holders. The Sales and Retention Account Executive is responsible for a full menu of products to renew and sell including Squadron Full Season/Partial Season Tickets, Annual/Single Game Suites, Group Tickets, Mini Plans and corporate partnerships. In addition, the Sales and Retention Account Executive is expected to provide first-class, elevated customer service to all Squadron Season Ticket Holders and fans. Training and support will be provided by the leadership team, namely from the Director of Sales.
• This position is a full-time role with our G-League team in Birmingham, AL*
Responsibilities
• Meet and/or exceed monthly and yearly Sales and Service goals
• Provide first-class, elevated customer service & experience for Season Ticket Holders
• Develop relationships with clients via quarterly touchpoints. Account base to be roughly 100-300 clients: touchpoints executed via outbound/inbound phone calls, emails, and face to face appointments at our game nights or out of office
• Grow a book of business of 100-300 Squadron full Season Ticket Holders via upgrading their seats, selling additional seats, obtaining referrals, and capitalizing on suite and group opportunities
• Meet with clients and establish relationships with potential customers and prospects
• Sell New Squadron business through self-prospecting, cold calling, etc.
• Resolve Season Ticket Holder and fans questions and complaints such as: Adding on Single Game and Group Tickets to Accounts, How to access and manage their account online (Ticket Printing, Ticket Forwarding, Ticket Donating), Taking Payments, Handling Declines, Parking
• Execute and Resolve issues with Season Ticket Holder Benefits such as: Buyback and Ticket Swap Program, Game night assets like VIP Pregame Warmups, Squadron Warmup, etc.
• Attend weekly/monthly Training Sessions
• Work the majority of Squadron Home Games to preform duties such as: Visiting with clients at Sales & Service table and in their seats, Coordinating and Facilitating key events and experiences such as VIP Pregame Warmups and Squadron Warmup, Creating “Wow Moments” for clients, Resolving customer service issues in a professional and respectful manner.
• Manage customer interaction using Microsoft Dynamics CRM
• Contribute positively to the organizational culture in working together with peers and leadership team
• Other duties as assigned by the Manager
Additional Responsibilities
• Attend team and community events for maximizing service opportunities
• Ability to work in a dynamic team environment with all levels in the organization
• Ability to work under the stress of deadlines and prioritize work when given multiple projects
• Ability to take direction and work well with others
• Ability to work flexible hours including evenings, weekends, some holidays and event nights
• Other duties as assigned by department leadership
• Understand and be a part of the Sales & Retention Core Values:
• Attentiveness
• Teamwork
• Exceed Expectations
• Positive Attitude
• Leadership
Qualifications
• Minimum of 2-3 years of sales experience from within the sports and entertainment industry
• Proficient in MS Office Suite (Word, Excel, PowerPoint)
• Creative and detail-oriented organizational skills; able to multi-task and see projects through to completion
• Excellent verbal and written communication skills
• Desire and willingness to learn; open to feedback and constructive criticism
• Able to work in a fast-paced environment and meet deadlines
• Flexible schedule with the ability to work nights, weekends and holidays, as this position is expected to work all gamedays
Applications must be submitted online. Please do not mail or email resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Pelicans are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Pelicans will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Pelicans are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process Show more details...
via Sports Job Board
posted_at: 16 days agoschedule_type: Part-time
• Generate revenue by cold calling individuals and companies to set up face-to-face appointments and finalize sales of Saints Suites, Pelicans Suites, Season Tickets, Partial Season Tickets, Group Tickets, and Mini Packages.
• Ability to work as a collaborative group.
• Complete at least 100 outbound phone calls per day with the goal of establishing a face to face appointments at the Ochsner... Sports Performance Center.
• Meet and exceed
• Generate revenue by cold calling individuals and companies to set up face-to-face appointments and finalize sales of Saints Suites, Pelicans Suites, Season Tickets, Partial Season Tickets, Group Tickets, and Mini Packages.
• Ability to work as a collaborative group.
• Complete at least 100 outbound phone calls per day with the goal of establishing a face to face appointments at the Ochsner... Sports Performance Center.
• Meet and exceed weekly and monthly sales goals that are built by the team.
• Provide excellent customer service by ensuring prompt and thorough responses for all inbound and outbound communication.
• Outstanding interpersonal and time management skills with the ability to multitask and execute in a timely manner.
• Professionally aggressive and competitive approach to the selling process Show more details...
• Ability to work as a collaborative group.
• Complete at least 100 outbound phone calls per day with the goal of establishing a face to face appointments at the Ochsner... Sports Performance Center.
• Meet and exceed weekly and monthly sales goals that are built by the team.
• Provide excellent customer service by ensuring prompt and thorough responses for all inbound and outbound communication.
• Outstanding interpersonal and time management skills with the ability to multitask and execute in a timely manner.
• Professionally aggressive and competitive approach to the selling process Show more details...
via Best Crowd Management Jobs - GardaWorld
posted_at: 21 days agoschedule_type: Full-time
WALK IN INTERVIEWS EVERY TUESDAY AND THURSDAY 10AM - 4PM!
APPLY NOW TO RSVP FOR OUR HIRING EVENTS...
BEST Crowd Management, a GardaWorld Company, is searching for professional, service-focused individuals for Guest Staff positions for the New Orleans Saints!
Perks of Working With BEST:
• Starting at $14.00/hour
• Exclusive opportunities to work inside the stadium and get a sneak peek into the action
• Work today, get paid today, with DailyPay!
•
WALK IN INTERVIEWS EVERY TUESDAY AND THURSDAY 10AM - 4PM!
APPLY NOW TO RSVP FOR OUR HIRING EVENTS...
BEST Crowd Management, a GardaWorld Company, is searching for professional, service-focused individuals for Guest Staff positions for the New Orleans Saints!
Perks of Working With BEST:
• Starting at $14.00/hour
• Exclusive opportunities to work inside the stadium and get a sneak peek into the action
• Work today, get paid today, with DailyPay!
• Paid by Direct Deposit or Pay Card
• Flexible scheduling that fits around your life
• Opportunities to win team merchandise
• Advancement opportunities available
• Responsibilities:
• Greet guests as they enter and leave the event
• Support guests with wayfinding through the facility
• Ensure a family-friendly environment in all areas of the Stadium
• Provide a safe and secure environment for guests, team officials, players, and other individuals associated with the event
• Report issues to your supervisor as you observe them
Basic Qualifications:
• Consent to background check and drug screen
• Thrive in a fast-paced environment
• Have strong, clear communication skills
• Team player, quick thinker with the ability to identify and resolve issues quickly
• You have the ability to stand for extended periods, sometimes throughout an entire event (notify us of reasonable accommodations) and you are comfortable working outside in all weather conditions
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
BEST Crowd Management has strict protocol and policies to ensure a safe and clean work environment for all of our employees. Your safety is our number one concern Show more details...
APPLY NOW TO RSVP FOR OUR HIRING EVENTS...
BEST Crowd Management, a GardaWorld Company, is searching for professional, service-focused individuals for Guest Staff positions for the New Orleans Saints!
Perks of Working With BEST:
• Starting at $14.00/hour
• Exclusive opportunities to work inside the stadium and get a sneak peek into the action
• Work today, get paid today, with DailyPay!
• Paid by Direct Deposit or Pay Card
• Flexible scheduling that fits around your life
• Opportunities to win team merchandise
• Advancement opportunities available
• Responsibilities:
• Greet guests as they enter and leave the event
• Support guests with wayfinding through the facility
• Ensure a family-friendly environment in all areas of the Stadium
• Provide a safe and secure environment for guests, team officials, players, and other individuals associated with the event
• Report issues to your supervisor as you observe them
Basic Qualifications:
• Consent to background check and drug screen
• Thrive in a fast-paced environment
• Have strong, clear communication skills
• Team player, quick thinker with the ability to identify and resolve issues quickly
• You have the ability to stand for extended periods, sometimes throughout an entire event (notify us of reasonable accommodations) and you are comfortable working outside in all weather conditions
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
BEST Crowd Management has strict protocol and policies to ensure a safe and clean work environment for all of our employees. Your safety is our number one concern Show more details...
via Sports Job Board
posted_at: 16 days agoschedule_type: Full-time
• Build and maintain reports and dashboard to measure, monitor and analyze demand, supply, equilibriums, elasticities, and other metrics
• Assist with Pricing Analytics, Revenue Forecasting, Competitions and Replacements analysis in the market, and related projects
• Be the business analytics owner and project manager in the Ticket Sales area. Work closely with the Data Operations and Data... Science teams, manage and assist with fulfilling
• Build and maintain reports and dashboard to measure, monitor and analyze demand, supply, equilibriums, elasticities, and other metrics
• Assist with Pricing Analytics, Revenue Forecasting, Competitions and Replacements analysis in the market, and related projects
• Be the business analytics owner and project manager in the Ticket Sales area. Work closely with the Data Operations and Data... Science teams, manage and assist with fulfilling Ticket Sales related data and analytics requests across the company
• Work closely with the Data Operations team within the Business Intelligence department to acquire and integrate data from various businesses and data sources, including but not limited to Faubourg Brewing Company, Automotive Businesses, Federal and Regional economic analysis data, local concerts and events data, etc.
• Analyze local and regional market data from Bloomberg, Moody’s Analytics, Census, Bureau of Labor Statistics, etc. to forecast demand and pricing trends for the various products of our businesses
• Build and maintain reports, dashboards and data visualizations that are focused on local and regional economy trends and forecasts
• Work closely with the Corporate Partnership focused analyst and the Marketing and Digital Media focused analyst to support the analysis of digital/social content asset, pricing and inventories, as well as design research/survey, analyze customer/fan behavior data across all digital channels, and identify key trends
• Work closely with other Business Intelligence Analysts to support Sponsorship Sales, Premium Sales, and other B2B Sales and Retention initiatives
• Work closely with the Data Science team within the Business Intelligence department to design and build dataset and statistical models for pricing analytics, revenue projections, etc.
• Support data analytics projects of Faubourg Brewing Company and the automotive businesses
• Assist with strategic economical analytics project, such as Market Design, Market Structure, Product Evaluation, Consumer Research, etc.
• Other projects and duties as assigned Show more details...
• Assist with Pricing Analytics, Revenue Forecasting, Competitions and Replacements analysis in the market, and related projects
• Be the business analytics owner and project manager in the Ticket Sales area. Work closely with the Data Operations and Data... Science teams, manage and assist with fulfilling Ticket Sales related data and analytics requests across the company
• Work closely with the Data Operations team within the Business Intelligence department to acquire and integrate data from various businesses and data sources, including but not limited to Faubourg Brewing Company, Automotive Businesses, Federal and Regional economic analysis data, local concerts and events data, etc.
• Analyze local and regional market data from Bloomberg, Moody’s Analytics, Census, Bureau of Labor Statistics, etc. to forecast demand and pricing trends for the various products of our businesses
• Build and maintain reports, dashboards and data visualizations that are focused on local and regional economy trends and forecasts
• Work closely with the Corporate Partnership focused analyst and the Marketing and Digital Media focused analyst to support the analysis of digital/social content asset, pricing and inventories, as well as design research/survey, analyze customer/fan behavior data across all digital channels, and identify key trends
• Work closely with other Business Intelligence Analysts to support Sponsorship Sales, Premium Sales, and other B2B Sales and Retention initiatives
• Work closely with the Data Science team within the Business Intelligence department to design and build dataset and statistical models for pricing analytics, revenue projections, etc.
• Support data analytics projects of Faubourg Brewing Company and the automotive businesses
• Assist with strategic economical analytics project, such as Market Design, Market Structure, Product Evaluation, Consumer Research, etc.
• Other projects and duties as assigned Show more details...
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