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Most recent job postings at Nexon
via Salary.com
schedule_type: Full-timework_from_home: 1
About Nexon
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory,
About Nexon
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory, Mabinogi and Vindictus, which have gone on to break records and captivate players, and the company was recognized as a Great Place to Work-Certified™ company in February 2022 for 2 years in a row! With new projects on the horizon, Nexon America maintains the pioneering and innovative spirit of its parent company, Nexon, employing its player-first approach, while designing the best possible gameplay experiences for the western market.
SUMMARY OF POSITION:
The Player Support Specialist is responsible for answering escalated T2 tickets and passing judgment upon questioned accounts. As a true advocate for our player base, the Player Support Specialist will also report game issues and feedback to the Production Team to maintain a high level of player satisfaction, review our Help Centers and draft knowledgebase articles as needed, create and revise policies, assist with in-game GM events, and provide coaching or answer any inquiries from outsourced agents.
We are currently working in the office 2-3x a week in a hybrid work model.
JOB RESPONSIBILITIES:
• Maintain competency and understanding of all tickets for their assigned projects/titles. Accurately, quickly, and efficiently provide answers to player issues across multiple support channels based on Nexon America’s company policy
• Coordinate with internal and outside partners on various in-game issues, updates, etc. to ensure that we maintain a high level of customer satisfaction. Identify patterns or common issues players are reporting using data and player feedback to suggest feature updates, player compensation, or issue resolution to Production
• Review outsource-handled tickets to ensure our agents follow the proper procedures. If there is an issue, assess if it is due to the process itself (and revise if needed) or forward the ticket to the OS Leads for further review. Host weekly calls with OS Team to keep agents up-to-date with new game content, events, emerging issues, etc.
• Create and streamline new or existing processes for internal use as well as update and create player-facing documentation for our Help Centers
• Test existing live game operation tools and request new tool features or updates to Production as needed
• Work with the InfoSec Team to investigate banned accounts for hacking, botting, real money trading, etc.
• Other duties as assigned
Work Experience
• 1 year of game industry Customer Support experience (required)
Education, Professional Training, Technical Training or Certification
• College degree or equivalent game-related work experience preferred
Knowledge/Skills
• Good communication skills
• Excellent writing skills
• Good typing skills
• Proficient with Microsoft Office (Word, Excel)
• Proficient with GSuite products
• Customer Relationship Management tool experience preferred (Zendesk, Salesforce, etc.)
• JIRA, Confluence experience preferred
Management has the right to add or change duties and job requirements at any time.
Nexon’s benefits and perks:
We offer medical, dental and vision plans for you, your spouse or domestic partner and your children. Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits. We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance. Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes. We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar. To help you maintain a good work life balance, we offer paid time off, sick days, company holidays, and a year-end break.
Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.
Compensation Description for Pay Transparency (hourly)
The base salary range for this position in El Segundo, CA is $20.00 - $22.00 hourly.
Our salary ranges are determined by market data based on position and level. The range displayed on each job posting reflects the minimum and maximum salaries for that position. An individual’s pay is determined by factors including, but not limited to, a candidate’s qualifications, skills, experiences, relevant education or training, and location.
Base pay is one part of the Total Rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, however the salary range listed in this job posting reflects the base salary only Show more details...
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory, Mabinogi and Vindictus, which have gone on to break records and captivate players, and the company was recognized as a Great Place to Work-Certified™ company in February 2022 for 2 years in a row! With new projects on the horizon, Nexon America maintains the pioneering and innovative spirit of its parent company, Nexon, employing its player-first approach, while designing the best possible gameplay experiences for the western market.
SUMMARY OF POSITION:
The Player Support Specialist is responsible for answering escalated T2 tickets and passing judgment upon questioned accounts. As a true advocate for our player base, the Player Support Specialist will also report game issues and feedback to the Production Team to maintain a high level of player satisfaction, review our Help Centers and draft knowledgebase articles as needed, create and revise policies, assist with in-game GM events, and provide coaching or answer any inquiries from outsourced agents.
We are currently working in the office 2-3x a week in a hybrid work model.
JOB RESPONSIBILITIES:
• Maintain competency and understanding of all tickets for their assigned projects/titles. Accurately, quickly, and efficiently provide answers to player issues across multiple support channels based on Nexon America’s company policy
• Coordinate with internal and outside partners on various in-game issues, updates, etc. to ensure that we maintain a high level of customer satisfaction. Identify patterns or common issues players are reporting using data and player feedback to suggest feature updates, player compensation, or issue resolution to Production
• Review outsource-handled tickets to ensure our agents follow the proper procedures. If there is an issue, assess if it is due to the process itself (and revise if needed) or forward the ticket to the OS Leads for further review. Host weekly calls with OS Team to keep agents up-to-date with new game content, events, emerging issues, etc.
• Create and streamline new or existing processes for internal use as well as update and create player-facing documentation for our Help Centers
• Test existing live game operation tools and request new tool features or updates to Production as needed
• Work with the InfoSec Team to investigate banned accounts for hacking, botting, real money trading, etc.
• Other duties as assigned
Work Experience
• 1 year of game industry Customer Support experience (required)
Education, Professional Training, Technical Training or Certification
• College degree or equivalent game-related work experience preferred
Knowledge/Skills
• Good communication skills
• Excellent writing skills
• Good typing skills
• Proficient with Microsoft Office (Word, Excel)
• Proficient with GSuite products
• Customer Relationship Management tool experience preferred (Zendesk, Salesforce, etc.)
• JIRA, Confluence experience preferred
Management has the right to add or change duties and job requirements at any time.
Nexon’s benefits and perks:
We offer medical, dental and vision plans for you, your spouse or domestic partner and your children. Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits. We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance. Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes. We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar. To help you maintain a good work life balance, we offer paid time off, sick days, company holidays, and a year-end break.
Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.
Compensation Description for Pay Transparency (hourly)
The base salary range for this position in El Segundo, CA is $20.00 - $22.00 hourly.
Our salary ranges are determined by market data based on position and level. The range displayed on each job posting reflects the minimum and maximum salaries for that position. An individual’s pay is determined by factors including, but not limited to, a candidate’s qualifications, skills, experiences, relevant education or training, and location.
Base pay is one part of the Total Rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, however the salary range listed in this job posting reflects the base salary only Show more details...
via GameJobs.co
schedule_type: Full-time
About Nexon
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory
About Nexon
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory , Mabinogi and Vindictus , which have gone on to break records and captivate players, and the company was recognized as a Great Place to Work-Certified™ company in February 2022 for 2 years in a row! With new projects on the horizon, Nexon America maintains the pioneering and innovative spirit of its parent company, Nexon, employing its player-first approach, while designing the best possible gameplay experiences for the western market.
SUMMARY OF POSITION:
The Associate Producer is responsible for supporting the live game service of MapleStory within Nexon America. This includes executing the vision of the Producer and collaborating with a variety of cross-functional teams including game developers, marketing, DevOps, QA, platform, player support, community, design, content, and localization teams to ensure smooth development and publishing of high-quality online games.
We are currently working in the office 2-3x a week in a hybrid work model.
JOB RESPONSIBILITIES:
• Work with the Producer to collaborate on the direction and strategy of the game, ensure a healthy developer/publisher relationship; maintain alignment on goals and deliverables
• Owns specific areas the of live service process and coordinates tasks, resources, and dependencies with various internal teams (DevOps, Community, Player Support, Platform, Infosec, QA, Localization, and Content), as well as external teams (game developer, third party partners) to deliver on Producer’s objectives in timely manner
• Ensure that the game requirements, scope, schedule, and operations status are communicated to the developers and internal teams
• Create and maintain production schedules and roadmaps with foresight and acute project awareness; ensure support of development schedules and roadmaps by promoting active collaboration between internal stakeholders
• Have awareness of the duties and tasks of other Production team members, and identify areas of collaboration for high quality results
• Reviews all relevant metrics to gauge health of game (Key Performance Indicators, ban/ticket count, community reports, server stats, etc.) to identify and propose solutions for current and/or potential issues. Collaborate with teams to overcome issues and improve the overall service and product quality
• Develop and maintain a high understanding of the project to provide informed feedback and understand player needs; identify and support improvements to any internal and external processes
• Other duties as requested by the Producer
Work Experience
• 3+ years of game production/development experience
• 1+ years of live game experience preferred
Education, Professional Training, Technical Training or Certification
• Bachelor’s degree or equivalent experience
Knowledge/Skills
• Proven production experience on high quality games
• Proven ability to work with cross-functional/cross-organizational teams
• Strong collaboration and conflict resolution skills
• Excellent written, communication and interpersonal skills
• Exceptional project management, time management and problem-solving skills
• Strong experience providing qualitative and productive game design feedback
• Strong research and analytical skills, including the ability to discern actionable and meaningful insights from data analysis
• Experience with and strong understanding of online games environment, including live games and online game player behavior
• Strong understanding of online multi-platform games
• Strong understanding of the game industry including emerging trends, with a focus on the markets served by Nexon
• High-level understanding of online environments and processes required to maintain high uptime
• Proficient with project management software such as JIRA, Slack, Teams, Sharepoint, Confluence
• Work well under pressure in a fast-paced environment
Management has the right to add or change duties and job requirements at any time.
Nexon’s benefits and perks:
We offer medical, dental and vision plans for you, your spouse or domestic partner and your children. Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits. We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance. Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes. We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar. To help you maintain a good work life balance, we offer paid time off, sick days, company holidays, and a year-end break.
Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.
Compensation Description for Pay Transparency (annually)
The base salary range for this position in El Segundo, CA is $60,480.00 - $90,720.00 annually.
Our salary ranges are determined by market data based on position and level. The range displayed on each job posting reflects the minimum and maximum salaries for that position. An individual’s pay is determined by factors including, but not limited to, a candidate’s qualifications, skills, experiences, relevant education or training, and location.
Base pay is one part of the Total Rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, however the salary range listed in this job posting reflects the base salary only Show more details...
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory , Mabinogi and Vindictus , which have gone on to break records and captivate players, and the company was recognized as a Great Place to Work-Certified™ company in February 2022 for 2 years in a row! With new projects on the horizon, Nexon America maintains the pioneering and innovative spirit of its parent company, Nexon, employing its player-first approach, while designing the best possible gameplay experiences for the western market.
SUMMARY OF POSITION:
The Associate Producer is responsible for supporting the live game service of MapleStory within Nexon America. This includes executing the vision of the Producer and collaborating with a variety of cross-functional teams including game developers, marketing, DevOps, QA, platform, player support, community, design, content, and localization teams to ensure smooth development and publishing of high-quality online games.
We are currently working in the office 2-3x a week in a hybrid work model.
JOB RESPONSIBILITIES:
• Work with the Producer to collaborate on the direction and strategy of the game, ensure a healthy developer/publisher relationship; maintain alignment on goals and deliverables
• Owns specific areas the of live service process and coordinates tasks, resources, and dependencies with various internal teams (DevOps, Community, Player Support, Platform, Infosec, QA, Localization, and Content), as well as external teams (game developer, third party partners) to deliver on Producer’s objectives in timely manner
• Ensure that the game requirements, scope, schedule, and operations status are communicated to the developers and internal teams
• Create and maintain production schedules and roadmaps with foresight and acute project awareness; ensure support of development schedules and roadmaps by promoting active collaboration between internal stakeholders
• Have awareness of the duties and tasks of other Production team members, and identify areas of collaboration for high quality results
• Reviews all relevant metrics to gauge health of game (Key Performance Indicators, ban/ticket count, community reports, server stats, etc.) to identify and propose solutions for current and/or potential issues. Collaborate with teams to overcome issues and improve the overall service and product quality
• Develop and maintain a high understanding of the project to provide informed feedback and understand player needs; identify and support improvements to any internal and external processes
• Other duties as requested by the Producer
Work Experience
• 3+ years of game production/development experience
• 1+ years of live game experience preferred
Education, Professional Training, Technical Training or Certification
• Bachelor’s degree or equivalent experience
Knowledge/Skills
• Proven production experience on high quality games
• Proven ability to work with cross-functional/cross-organizational teams
• Strong collaboration and conflict resolution skills
• Excellent written, communication and interpersonal skills
• Exceptional project management, time management and problem-solving skills
• Strong experience providing qualitative and productive game design feedback
• Strong research and analytical skills, including the ability to discern actionable and meaningful insights from data analysis
• Experience with and strong understanding of online games environment, including live games and online game player behavior
• Strong understanding of online multi-platform games
• Strong understanding of the game industry including emerging trends, with a focus on the markets served by Nexon
• High-level understanding of online environments and processes required to maintain high uptime
• Proficient with project management software such as JIRA, Slack, Teams, Sharepoint, Confluence
• Work well under pressure in a fast-paced environment
Management has the right to add or change duties and job requirements at any time.
Nexon’s benefits and perks:
We offer medical, dental and vision plans for you, your spouse or domestic partner and your children. Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits. We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance. Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes. We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar. To help you maintain a good work life balance, we offer paid time off, sick days, company holidays, and a year-end break.
Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.
Compensation Description for Pay Transparency (annually)
The base salary range for this position in El Segundo, CA is $60,480.00 - $90,720.00 annually.
Our salary ranges are determined by market data based on position and level. The range displayed on each job posting reflects the minimum and maximum salaries for that position. An individual’s pay is determined by factors including, but not limited to, a candidate’s qualifications, skills, experiences, relevant education or training, and location.
Base pay is one part of the Total Rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, however the salary range listed in this job posting reflects the base salary only Show more details...
via JobScore
schedule_type: Full-timesalary: 88K–132K a year
About Nexon
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory,
About Nexon
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory, Mabinogi and Vindictus, which have gone on to break records and captivate players, and the company was recognized as a Great Place to Work-Certified™ company in February 2022 for 2 years in a row! With new projects on the horizon, Nexon America maintains the pioneering and innovative spirit of its parent company, Nexon, employing its player-first approach, while designing the best possible gameplay experiences for the western market.
SUMMARY OF POSITION:
The HR Business Partner is responsible for aligning business objectives with employees and management in designated business units. The position forms partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The HR Business Partner will have both large, corporate HR experience and start-up experience with an ability to think both strategically and broadly, but capable and willing to take a hands-on approach to tackle multiple, competing priorities.
We are currently working in the office 2-3x a week in a hybrid work model.
JOB RESPONSIBILITIES:
• Provide full-cycle business partner support; establish and maintain an intimate understanding of the organization and talent
• Support business leaders in the areas of talent planning, learning and development, performance management, employee relations, and change management
• Design and deliver workshops, or similar types of training and courses as well as defining learning & development programs
• Partner closely with HR Operations and Talent Acquisition teams to strategically implement and drive processes and programs to enhance company performance along with employee’s workplace experience
• Other duties as assigned
Work Experience
• 5+ years of experience in HR
• 2+ years of experience in a HR Business Partner or L&D capacity
• Solid understanding and exposure in all areas of HR, specifically in Learning & Development, Leadership Development, Change Management, Employee Relations, Performance Management, and Talent Acquisition
• Experience in designing and delivering employee development trainings, workshops, and related programs
• Strong organizational and communication skills
Education, Professional Training, Technical Training or Certification
• Bachelor's degree in HR or related field
Knowledge/Skills
• Strong organizational and communication skills
• Knowledge of federal and state employment laws
• Strong analytical and problem-solving skills
Management has the right to add or change duties and job requirements at any time.
Nexon’s benefits and perks:
We offer medical, dental and vision plans for you, your spouse or domestic partner and your children. Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits. We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance. Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes. We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar. To help you maintain a good work life balance, we offer paid time off, sick days, company holidays, and a year-end break.
Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.
Compensation Description for Pay Transparency (annually)
The base salary range for this position in El Segundo, CA is $88,000 - $132,000 annually.
Our salary ranges are determined by market data based on position and level. The range displayed on each job posting reflects the minimum and maximum salaries for that position. An individual’s pay is determined by factors including, but not limited to, a candidate’s qualifications, skills, experiences, relevant education or training, and location.
Base pay is one part of the Total Rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, however the salary range listed in this job posting reflects the base salary only Show more details...
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory, Mabinogi and Vindictus, which have gone on to break records and captivate players, and the company was recognized as a Great Place to Work-Certified™ company in February 2022 for 2 years in a row! With new projects on the horizon, Nexon America maintains the pioneering and innovative spirit of its parent company, Nexon, employing its player-first approach, while designing the best possible gameplay experiences for the western market.
SUMMARY OF POSITION:
The HR Business Partner is responsible for aligning business objectives with employees and management in designated business units. The position forms partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The HR Business Partner will have both large, corporate HR experience and start-up experience with an ability to think both strategically and broadly, but capable and willing to take a hands-on approach to tackle multiple, competing priorities.
We are currently working in the office 2-3x a week in a hybrid work model.
JOB RESPONSIBILITIES:
• Provide full-cycle business partner support; establish and maintain an intimate understanding of the organization and talent
• Support business leaders in the areas of talent planning, learning and development, performance management, employee relations, and change management
• Design and deliver workshops, or similar types of training and courses as well as defining learning & development programs
• Partner closely with HR Operations and Talent Acquisition teams to strategically implement and drive processes and programs to enhance company performance along with employee’s workplace experience
• Other duties as assigned
Work Experience
• 5+ years of experience in HR
• 2+ years of experience in a HR Business Partner or L&D capacity
• Solid understanding and exposure in all areas of HR, specifically in Learning & Development, Leadership Development, Change Management, Employee Relations, Performance Management, and Talent Acquisition
• Experience in designing and delivering employee development trainings, workshops, and related programs
• Strong organizational and communication skills
Education, Professional Training, Technical Training or Certification
• Bachelor's degree in HR or related field
Knowledge/Skills
• Strong organizational and communication skills
• Knowledge of federal and state employment laws
• Strong analytical and problem-solving skills
Management has the right to add or change duties and job requirements at any time.
Nexon’s benefits and perks:
We offer medical, dental and vision plans for you, your spouse or domestic partner and your children. Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits. We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance. Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes. We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar. To help you maintain a good work life balance, we offer paid time off, sick days, company holidays, and a year-end break.
Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.
Compensation Description for Pay Transparency (annually)
The base salary range for this position in El Segundo, CA is $88,000 - $132,000 annually.
Our salary ranges are determined by market data based on position and level. The range displayed on each job posting reflects the minimum and maximum salaries for that position. An individual’s pay is determined by factors including, but not limited to, a candidate’s qualifications, skills, experiences, relevant education or training, and location.
Base pay is one part of the Total Rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, however the salary range listed in this job posting reflects the base salary only Show more details...
via ZipRecruiter
schedule_type: Full-timesalary: 23.08–34.62 an hour
About Nexon
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory,
About Nexon
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory, Mabinogi and Vindictus, which have gone on to break records and captivate players, and the company was recognized as a Great Place to Work-Certified™ company in February 2022 for 2 years in a row! With new projects on the horizon, Nexon America maintains the pioneering and innovative spirit of its parent company, Nexon, employing its player-first approach, while designing the best possible gameplay experiences for the western market.
SUMMARY OF POSITION:
The Associate Community Manager – PC/Console is responsible for helping to build and manage a strong online gaming community for Nexon’s PC and console titles. This includes moderating and monitoring all community channels, designing community engagement programs and reporting community issues. The Associate Community Manager – PC/Console also assists other members of Content team and sometimes updates Nexon’s game websites including generating and publishing web content.
We are currently working in the office 2-3x a week in a hybrid work model.
JOB RESPONSIBILITIES:
• Provide comprehensive reports on community feedback, issues, concerns and trends to stakeholders in order to address the communities’ needs
• Constantly monitor and moderate user generated contents within both Nexon- owned (Discord, Nexon forums, Steam forums) and non-Nexon-owned (Reddit) community channels to maintain positive environments for our players to participate in
• Actively participate in the creation of content (including assets, events, livestreams, videos, webposts) and messaging to be published through our websites and community channels; lead the design and execution of our PC and console games community engagement programs with internal teams
• Manage our relationship with our community partners, such as fan sites, external forums and community destinations for our brands, as well as every volunteer network
• Consistently stimulate the conversation across all departments regarding Nexon’s community strategy, and ensure all departments are working towards developing a clear and healthy relationship with our communities
• Other duties as assigned
Work Experience
• 1 – 3 years of community management or equivalent experience
• Gaming experience preferred
Education, Professional Training, Technical Training or Certification
• Bachelor’s degree or equivalent experience
Knowledge/Skills
• Discord, Forums, and/or community tools experience
• Livestreaming experience
• Excellent interpersonal and communication skills, written and verbal
• Strong writing and organizational skills
• Strong time management skills
• Strong ability to self-motivate and schedule one’s tasks accordingly
• Able to manage multiple priorities in a fast-paced environment
• Good project management and problem-solving skills
• Working knowledge of marketing and/or game production
• Ability to create and document processes/proposals clearly
• General knowledge of web post formatting, CMS systems / HTML
• Must be able to work effectively both individually and as a team member
• Scheduled and non-scheduled overtime can be required, including weekends
• Bilingual in Korean and English is a plus
Nexon’s benefits and perks:
We offer medical, dental and vision plans for you, your spouse or domestic partner and your children. Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits. We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance. Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes. We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar. To help you maintain a good work life balance, we offer paid time off, sick days, company holidays, and a year-end break.
Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.
Compensation Description for Pay Transparency (hourly)
The base salary range for this position in El Segundo, CA is $23.08 - $34.62 hourly.
Our salary ranges are determined by market data based on position and level. The range displayed on each job posting reflects the minimum and maximum salaries for that position. An individual’s pay is determined by factors including, but not limited to, a candidate’s qualifications, skills, experiences, relevant education or training, and location.
Base pay is one part of the Total Rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, however the salary range listed in this job posting reflects the base salary only Show more details...
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory, Mabinogi and Vindictus, which have gone on to break records and captivate players, and the company was recognized as a Great Place to Work-Certified™ company in February 2022 for 2 years in a row! With new projects on the horizon, Nexon America maintains the pioneering and innovative spirit of its parent company, Nexon, employing its player-first approach, while designing the best possible gameplay experiences for the western market.
SUMMARY OF POSITION:
The Associate Community Manager – PC/Console is responsible for helping to build and manage a strong online gaming community for Nexon’s PC and console titles. This includes moderating and monitoring all community channels, designing community engagement programs and reporting community issues. The Associate Community Manager – PC/Console also assists other members of Content team and sometimes updates Nexon’s game websites including generating and publishing web content.
We are currently working in the office 2-3x a week in a hybrid work model.
JOB RESPONSIBILITIES:
• Provide comprehensive reports on community feedback, issues, concerns and trends to stakeholders in order to address the communities’ needs
• Constantly monitor and moderate user generated contents within both Nexon- owned (Discord, Nexon forums, Steam forums) and non-Nexon-owned (Reddit) community channels to maintain positive environments for our players to participate in
• Actively participate in the creation of content (including assets, events, livestreams, videos, webposts) and messaging to be published through our websites and community channels; lead the design and execution of our PC and console games community engagement programs with internal teams
• Manage our relationship with our community partners, such as fan sites, external forums and community destinations for our brands, as well as every volunteer network
• Consistently stimulate the conversation across all departments regarding Nexon’s community strategy, and ensure all departments are working towards developing a clear and healthy relationship with our communities
• Other duties as assigned
Work Experience
• 1 – 3 years of community management or equivalent experience
• Gaming experience preferred
Education, Professional Training, Technical Training or Certification
• Bachelor’s degree or equivalent experience
Knowledge/Skills
• Discord, Forums, and/or community tools experience
• Livestreaming experience
• Excellent interpersonal and communication skills, written and verbal
• Strong writing and organizational skills
• Strong time management skills
• Strong ability to self-motivate and schedule one’s tasks accordingly
• Able to manage multiple priorities in a fast-paced environment
• Good project management and problem-solving skills
• Working knowledge of marketing and/or game production
• Ability to create and document processes/proposals clearly
• General knowledge of web post formatting, CMS systems / HTML
• Must be able to work effectively both individually and as a team member
• Scheduled and non-scheduled overtime can be required, including weekends
• Bilingual in Korean and English is a plus
Nexon’s benefits and perks:
We offer medical, dental and vision plans for you, your spouse or domestic partner and your children. Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits. We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance. Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes. We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar. To help you maintain a good work life balance, we offer paid time off, sick days, company holidays, and a year-end break.
Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.
Compensation Description for Pay Transparency (hourly)
The base salary range for this position in El Segundo, CA is $23.08 - $34.62 hourly.
Our salary ranges are determined by market data based on position and level. The range displayed on each job posting reflects the minimum and maximum salaries for that position. An individual’s pay is determined by factors including, but not limited to, a candidate’s qualifications, skills, experiences, relevant education or training, and location.
Base pay is one part of the Total Rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, however the salary range listed in this job posting reflects the base salary only Show more details...
via JobScore
posted_at: 20 days agosalary: 20.50–30.50 an hour
About Nexon
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory,
About Nexon
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory, Mabinogi and Vindictus, which have gone on to break records and captivate players, and the company was recognized as a Great Place to Work-Certified™ company in February 2022 for 2 years in a row! With new projects on the horizon, Nexon America maintains the pioneering and innovative spirit of its parent company, Nexon, employing its player-first approach, while designing the best possible gameplay experiences for the western market.
SUMMARY OF POSITION:
The Admin Coordinator efficiently attends to the day-to-day operations of the office with a pleasant attitude.
We are currently working in the office 2-3x a week in a hybrid work model.
JOB RESPONSIBILITIES:
• Assists with purchasing process, including complete month-end reconciliation
• Coordinate travel-related needs, including complete month-end reconciliation
• Maintain and ensure the upkeep of building, equipment, and supplies; ensure maintenance of safety standards
• Assist with vendor/supplier sourcing and negotiation (wireless, kitchen, office, corporate housing, rental, etc…)
• Ensures maintenance of all company office supplies
• Event planning (happy hour, summer, holiday, etc.)
• Assist with communication of office operations and procedures
• Other duties as assigned
Work Experience
• 1-3+ years’ experience in Office Administration
Knowledge/Skills
• Highly proficient in Microsoft Office (Word, PowerPoint, Excel)
• Travel and procurement experience, a plus
• Able to problem solve quickly and present solutions
• Outstanding written and verbal communication skills
• Organized and detail-oriented
• Flexible and able to handle multiple requests and competing priorities
• Excellent time management and project management skills
Physical Demands of this role
• Frequent standing and sitting
• Occasional walking about the office
• Moving physical assets
• Ability to lift from 5 to 10 pounds
Nexon’s benefits and perks:
We offer medical, dental and vision plans for you, your spouse or domestic partner and your children. Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits. We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance. Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes. We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar. To help you maintain a good work life balance, we offer paid time off, sick days, company holidays, and a year-end break.
Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.
Compensation Description for Pay Transparency (hourly)
The base salary range for this position in El Segundo, CA is $20.50 - $25.50 hourly.
Our salary ranges are determined by market data based on position and level. The range displayed on each job posting reflects the minimum and maximum salaries for that position. An individual’s pay is determined by factors including, but not limited to, a candidate’s qualifications, skills, experiences, relevant education or training, and location.
Base pay is one part of the Total Rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, however the salary range listed in this job posting reflects the base salary only Show more details...
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world...
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory, Mabinogi and Vindictus, which have gone on to break records and captivate players, and the company was recognized as a Great Place to Work-Certified™ company in February 2022 for 2 years in a row! With new projects on the horizon, Nexon America maintains the pioneering and innovative spirit of its parent company, Nexon, employing its player-first approach, while designing the best possible gameplay experiences for the western market.
SUMMARY OF POSITION:
The Admin Coordinator efficiently attends to the day-to-day operations of the office with a pleasant attitude.
We are currently working in the office 2-3x a week in a hybrid work model.
JOB RESPONSIBILITIES:
• Assists with purchasing process, including complete month-end reconciliation
• Coordinate travel-related needs, including complete month-end reconciliation
• Maintain and ensure the upkeep of building, equipment, and supplies; ensure maintenance of safety standards
• Assist with vendor/supplier sourcing and negotiation (wireless, kitchen, office, corporate housing, rental, etc…)
• Ensures maintenance of all company office supplies
• Event planning (happy hour, summer, holiday, etc.)
• Assist with communication of office operations and procedures
• Other duties as assigned
Work Experience
• 1-3+ years’ experience in Office Administration
Knowledge/Skills
• Highly proficient in Microsoft Office (Word, PowerPoint, Excel)
• Travel and procurement experience, a plus
• Able to problem solve quickly and present solutions
• Outstanding written and verbal communication skills
• Organized and detail-oriented
• Flexible and able to handle multiple requests and competing priorities
• Excellent time management and project management skills
Physical Demands of this role
• Frequent standing and sitting
• Occasional walking about the office
• Moving physical assets
• Ability to lift from 5 to 10 pounds
Nexon’s benefits and perks:
We offer medical, dental and vision plans for you, your spouse or domestic partner and your children. Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits. We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance. Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes. We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar. To help you maintain a good work life balance, we offer paid time off, sick days, company holidays, and a year-end break.
Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.
Compensation Description for Pay Transparency (hourly)
The base salary range for this position in El Segundo, CA is $20.50 - $25.50 hourly.
Our salary ranges are determined by market data based on position and level. The range displayed on each job posting reflects the minimum and maximum salaries for that position. An individual’s pay is determined by factors including, but not limited to, a candidate’s qualifications, skills, experiences, relevant education or training, and location.
Base pay is one part of the Total Rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, however the salary range listed in this job posting reflects the base salary only Show more details...
via LinkedIn
posted_at: 8 days agoschedule_type: Full-timework_from_home: 1
Big Huge Games is looking for a qualified Data Analyst to help provide insights to our marketing and games teams, and assist them in making data-driven decisions. This role works closely with our Product, Marketing, and Design teams to structure quantitative questions, gather player data, employ statistical methodology in analysis of the data, and construct insightful reports and visualizations... to communicate those results to the wider team.
Responsibilities
•
Big Huge Games is looking for a qualified Data Analyst to help provide insights to our marketing and games teams, and assist them in making data-driven decisions. This role works closely with our Product, Marketing, and Design teams to structure quantitative questions, gather player data, employ statistical methodology in analysis of the data, and construct insightful reports and visualizations... to communicate those results to the wider team.
Responsibilities
• Provide actionable reports for marketing and product teams using Snowflake and Tableau
• Perform in-depth analyses of game and marketing metrics to inform and support both short and long-term product direction decisions
• Use predictive models to help define key metrics, such as LTV and ROAS, and help guide marketing spend
• Communicate the results of analyses to the product team, game studio, and outside partners through data visualizations and presentations
• Work with the marketing team to help identify best and worst performing media buys
Qualifications
• Minimum 1-2 Years work experience querying large, complex data sets using SQL in relational databases as a primary function of your job
• Comfortable working with many-to-many relationships, CTEs, windows functions, and complex joins
• High level of proficiency in data visualization tools such as Tableau, Power BI, Looker, or equivalent tools
• Experience creating clean, easy to read, actionable reports for a broad range of audiences
• Exceptional attention to detail and a high level of accuracy
Nice to Have
• Proficiency with Python/R
• Prior experience working with digital marketing teams
• Prior experience with Snowflake and/or Adjust
• Experience with predictive modeling
• Games industry experience and a passion for games!
Our headquarters are located in Timonium, MD. While we prefer MD-based candidates, with mutual agreement, we can accommodate a remote work environment for candidates from approved states.
Big Huge Games is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws Show more details...
Responsibilities
• Provide actionable reports for marketing and product teams using Snowflake and Tableau
• Perform in-depth analyses of game and marketing metrics to inform and support both short and long-term product direction decisions
• Use predictive models to help define key metrics, such as LTV and ROAS, and help guide marketing spend
• Communicate the results of analyses to the product team, game studio, and outside partners through data visualizations and presentations
• Work with the marketing team to help identify best and worst performing media buys
Qualifications
• Minimum 1-2 Years work experience querying large, complex data sets using SQL in relational databases as a primary function of your job
• Comfortable working with many-to-many relationships, CTEs, windows functions, and complex joins
• High level of proficiency in data visualization tools such as Tableau, Power BI, Looker, or equivalent tools
• Experience creating clean, easy to read, actionable reports for a broad range of audiences
• Exceptional attention to detail and a high level of accuracy
Nice to Have
• Proficiency with Python/R
• Prior experience working with digital marketing teams
• Prior experience with Snowflake and/or Adjust
• Experience with predictive modeling
• Games industry experience and a passion for games!
Our headquarters are located in Timonium, MD. While we prefer MD-based candidates, with mutual agreement, we can accommodate a remote work environment for candidates from approved states.
Big Huge Games is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws Show more details...
via LinkedIn
posted_at: 8 days agoschedule_type: Full-timework_from_home: 1
Big Huge Games is looking for a talented Producer to join our studio. We strive to build a strong, positive culture where team skills are valued as much as technical skills. We’re looking for candidates with experience shipping a high-quality product, using sustainable development practices and a continuous improvement mindset.
Responsibilities...
• Planning and Execution:
• Provide production support to development teams made up of multiple
Big Huge Games is looking for a talented Producer to join our studio. We strive to build a strong, positive culture where team skills are valued as much as technical skills. We’re looking for candidates with experience shipping a high-quality product, using sustainable development practices and a continuous improvement mindset.
Responsibilities...
• Planning and Execution:
• Provide production support to development teams made up of multiple disciplines, including (but not limited to) software engineers, artists, designers, QA and product managers.
• Coordinate with the Game Director, Lead Producer, team leads, design and feature teams to lock down requirements and specifications for current and upcoming releases.
• As needed, run daily and regular scrums to ensure project teams are on track and meeting delivery deadlines.
• Identify, anticipate and provide active solutions for pipeline bottlenecks and development risks affecting release plans.
• Work with production, team members and stakeholders to ensure that necessary schedule planning, prioritization and tradeoffs occur and ensure that information around issues and changes are documented and communicated appropriately.
• Release Management:
• Collaborate with QA, leads, development teams, and any other teams or individuals to ensure that releases are high quality, complete, and meet all assigned deadlines.
• Working with leads and production team members, help coordinate release and hotfix war rooms, track CS reporting, and help monitor releases to identify and address any emergent issues quickly.
• Schedule and run regular triage reviews to ensure priority bugs and issues are scheduled and assigned so that tech debt is reduced.
Requirements
• 2+ years working in a production role in mobile games; production experience in live game release cycle highly desired
• Practical knowledge of production life cycle from prototype to release
• Demonstrated experience in working with broad cross-functional teams.
• Effective verbal and written communication skills across all levels of an organization
• 1+ years managing game programs and projects using agile methodologies with a working understanding of other project management methodologies; ScrumMaster Certification a plus.
Bonus
• Bachelor’s degree in any number of related fields including (but not limited to) computer science, business planning, game production or equivalent experience
Big Huge Games is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
Our headquarters are located in Timonium, MD. While we prefer MD-based candidates, with mutual agreement, we can accommodate a remote work environment for candidates from a few approved states Show more details...
Responsibilities...
• Planning and Execution:
• Provide production support to development teams made up of multiple disciplines, including (but not limited to) software engineers, artists, designers, QA and product managers.
• Coordinate with the Game Director, Lead Producer, team leads, design and feature teams to lock down requirements and specifications for current and upcoming releases.
• As needed, run daily and regular scrums to ensure project teams are on track and meeting delivery deadlines.
• Identify, anticipate and provide active solutions for pipeline bottlenecks and development risks affecting release plans.
• Work with production, team members and stakeholders to ensure that necessary schedule planning, prioritization and tradeoffs occur and ensure that information around issues and changes are documented and communicated appropriately.
• Release Management:
• Collaborate with QA, leads, development teams, and any other teams or individuals to ensure that releases are high quality, complete, and meet all assigned deadlines.
• Working with leads and production team members, help coordinate release and hotfix war rooms, track CS reporting, and help monitor releases to identify and address any emergent issues quickly.
• Schedule and run regular triage reviews to ensure priority bugs and issues are scheduled and assigned so that tech debt is reduced.
Requirements
• 2+ years working in a production role in mobile games; production experience in live game release cycle highly desired
• Practical knowledge of production life cycle from prototype to release
• Demonstrated experience in working with broad cross-functional teams.
• Effective verbal and written communication skills across all levels of an organization
• 1+ years managing game programs and projects using agile methodologies with a working understanding of other project management methodologies; ScrumMaster Certification a plus.
Bonus
• Bachelor’s degree in any number of related fields including (but not limited to) computer science, business planning, game production or equivalent experience
Big Huge Games is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
Our headquarters are located in Timonium, MD. While we prefer MD-based candidates, with mutual agreement, we can accommodate a remote work environment for candidates from a few approved states Show more details...
via LinkedIn
posted_at: 8 days agoschedule_type: Full-timework_from_home: 1
User Acquisition Manager
We are looking for a User Acquisition Manager to join our marketing team as a campaign and monetization manager. We strive to build a strong, positive culture where team skills are valued as much as technical skills. We’re looking for candidates with experience supporting a high-quality product, using sustainable development practices and a continuous improvement... mindset.
Your expertise will directly affect Big Huge
User Acquisition Manager
We are looking for a User Acquisition Manager to join our marketing team as a campaign and monetization manager. We strive to build a strong, positive culture where team skills are valued as much as technical skills. We’re looking for candidates with experience supporting a high-quality product, using sustainable development practices and a continuous improvement... mindset.
Your expertise will directly affect Big Huge Games’s growth strategy and success. The UA Manager executes and manages performance marketing campaigns for BHG’s games. This person must be creative, analytical, detail-oriented, and highly driven. They will develop, execute, analyze and optimize marketing campaigns; the ideal candidate will have experience in video game marketing-campaign management and insight into the mobile game industry.
Responsibilities
• Performance marketing campaign management and optimization for BHG’s current and future game titles
• Profitably manage sizable monthly spend through ownership of several key marketing channels such as Google Adwords, Facebook, ironSource, Vungle, Unity and others
• Act as a primary point of contact for advertising partners and troubleshoot any campaign issues
• Support, under manager supervision, in reporting, optimization and UA strategy, and provide data and analysis to manager for budget planning
• Find, vet, and test new traffic sources from start to finish
• Understand dashboards and reporting for Ad monetization and take actions where needed
• Work with Marketing Director to analyze user data and perform forward looking thought experiments about user cohorts
• Forecast expected revenue from user groups
• Set goals for JR team members and validate reporting
• Perform data analysis with Excel or SQL
• Manage insertion orders and partner legal documentation
• Own responsibility for campaigns that are running
Qualifications
• BA/BS (or equivalent training) in Marketing, Economics, Computer science or related field
• 2-4 years of performance advertising/marketing experience in digital marketing
• Experience in quantitative analysis/reporting, preferably in the gaming industry
• Demonstrated excellence in organizational skills, attention to detail and ability to multi-task
• Excellent interpersonal and communication skills
Bonus Experience
• 1+ years of marketing experience in mobile gaming or app space
• Understanding of game data and analytic suites
Our headquarters are located in Timonium, MD. While we prefer MD-based candidates, with mutual agreement, we can accommodate a remote work environment for candidates from approved states.
Big Huge Games is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws Show more details...
We are looking for a User Acquisition Manager to join our marketing team as a campaign and monetization manager. We strive to build a strong, positive culture where team skills are valued as much as technical skills. We’re looking for candidates with experience supporting a high-quality product, using sustainable development practices and a continuous improvement... mindset.
Your expertise will directly affect Big Huge Games’s growth strategy and success. The UA Manager executes and manages performance marketing campaigns for BHG’s games. This person must be creative, analytical, detail-oriented, and highly driven. They will develop, execute, analyze and optimize marketing campaigns; the ideal candidate will have experience in video game marketing-campaign management and insight into the mobile game industry.
Responsibilities
• Performance marketing campaign management and optimization for BHG’s current and future game titles
• Profitably manage sizable monthly spend through ownership of several key marketing channels such as Google Adwords, Facebook, ironSource, Vungle, Unity and others
• Act as a primary point of contact for advertising partners and troubleshoot any campaign issues
• Support, under manager supervision, in reporting, optimization and UA strategy, and provide data and analysis to manager for budget planning
• Find, vet, and test new traffic sources from start to finish
• Understand dashboards and reporting for Ad monetization and take actions where needed
• Work with Marketing Director to analyze user data and perform forward looking thought experiments about user cohorts
• Forecast expected revenue from user groups
• Set goals for JR team members and validate reporting
• Perform data analysis with Excel or SQL
• Manage insertion orders and partner legal documentation
• Own responsibility for campaigns that are running
Qualifications
• BA/BS (or equivalent training) in Marketing, Economics, Computer science or related field
• 2-4 years of performance advertising/marketing experience in digital marketing
• Experience in quantitative analysis/reporting, preferably in the gaming industry
• Demonstrated excellence in organizational skills, attention to detail and ability to multi-task
• Excellent interpersonal and communication skills
Bonus Experience
• 1+ years of marketing experience in mobile gaming or app space
• Understanding of game data and analytic suites
Our headquarters are located in Timonium, MD. While we prefer MD-based candidates, with mutual agreement, we can accommodate a remote work environment for candidates from approved states.
Big Huge Games is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws Show more details...
via LinkedIn
posted_at: 8 days agoschedule_type: Full-time
Quality Assurance Tester I
Big Huge Games is looking for a highly motivated and detail oriented Quality Assurance Tester to join the team to ensure that ongoing development of DomiNations, as well as new titles, meet and exceed the BHG quality bar. The ideal candidate would possess a strong technical skill set, excellent written communication skills, a problem-solving mindset, and the ability to... remain agile in a dynamic and challenging environment.
Quality Assurance Tester I
Big Huge Games is looking for a highly motivated and detail oriented Quality Assurance Tester to join the team to ensure that ongoing development of DomiNations, as well as new titles, meet and exceed the BHG quality bar. The ideal candidate would possess a strong technical skill set, excellent written communication skills, a problem-solving mindset, and the ability to... remain agile in a dynamic and challenging environment. This candidate should also have a deep passion for problem-solving, tinkering, curiosity, and learning new technical skills and knowledge.
All applicants MUST include a cover letter detailing why you want to be a QA tester and what you think it means to test a game vs play a game.
This is an onsite position at our studio in Timonium, MD. (NOTE: Due to COVID-19 this position will begin as a remote position)
This opening starts as a temporary / contract position.
Responsibilities
• Execute test cases to verify bug-free functionality of new and existing features
• Discover, research, and document project bugs and defects
• LiveOps support, investigating potential live issues and bugs
• Working directly with the programming and design teams to investigate and reproduce complex issues
Qualifications
• Meticulous attention to detail is a must
• Exceptional communication skills, both written and verbal
• Problem-solving mindset and troubleshooting skills
• Team-oriented with excellent interpersonal skills
• The ability to think outside the box and explore obscure and odd solution possibilities
• Familiar with iOS and Android games and apps
• Ability to work long and odd hours when necessary
• Strong technical background; degree in Computer Science or equivalent field preferred
PLUSES
• Familiar with command line interfaces such as bash, sh, cmd, and multiple operating systems (Windows, OSX, Linux)
• Scripting or programming experience
All applicants MUST include a cover letter detailing why you want to be a QA tester and what you think it means to test a game vs play a game.
Applications missing a cover letter, or missing a response to the cover letter prompt will not be considered Show more details...
Big Huge Games is looking for a highly motivated and detail oriented Quality Assurance Tester to join the team to ensure that ongoing development of DomiNations, as well as new titles, meet and exceed the BHG quality bar. The ideal candidate would possess a strong technical skill set, excellent written communication skills, a problem-solving mindset, and the ability to... remain agile in a dynamic and challenging environment. This candidate should also have a deep passion for problem-solving, tinkering, curiosity, and learning new technical skills and knowledge.
All applicants MUST include a cover letter detailing why you want to be a QA tester and what you think it means to test a game vs play a game.
This is an onsite position at our studio in Timonium, MD. (NOTE: Due to COVID-19 this position will begin as a remote position)
This opening starts as a temporary / contract position.
Responsibilities
• Execute test cases to verify bug-free functionality of new and existing features
• Discover, research, and document project bugs and defects
• LiveOps support, investigating potential live issues and bugs
• Working directly with the programming and design teams to investigate and reproduce complex issues
Qualifications
• Meticulous attention to detail is a must
• Exceptional communication skills, both written and verbal
• Problem-solving mindset and troubleshooting skills
• Team-oriented with excellent interpersonal skills
• The ability to think outside the box and explore obscure and odd solution possibilities
• Familiar with iOS and Android games and apps
• Ability to work long and odd hours when necessary
• Strong technical background; degree in Computer Science or equivalent field preferred
PLUSES
• Familiar with command line interfaces such as bash, sh, cmd, and multiple operating systems (Windows, OSX, Linux)
• Scripting or programming experience
All applicants MUST include a cover letter detailing why you want to be a QA tester and what you think it means to test a game vs play a game.
Applications missing a cover letter, or missing a response to the cover letter prompt will not be considered Show more details...
via LinkedIn
posted_at: 8 days agoschedule_type: Full-time
As a member of Big Huge Games you will be part of a highly skilled and innovative group that is responsible for creating world class mobile games. Candidates should combine strong programming skills with a passion for games, and the ability to work well with others. Your input and technical abilities will help contribute to our long-term development and direction.
You will be working closely... with client, server and tool programmers, as well as
As a member of Big Huge Games you will be part of a highly skilled and innovative group that is responsible for creating world class mobile games. Candidates should combine strong programming skills with a passion for games, and the ability to work well with others. Your input and technical abilities will help contribute to our long-term development and direction.
You will be working closely... with client, server and tool programmers, as well as other disciplines including Art, Design, Production, QA and Analytics. Your work will involve implementing new client, server or tools code in an efficient, robust and scalable manner, as well as bug fixing and optimizing for our target platforms. We want engineers that live and breathe code, yet can still operate and communicate effectively in a highly interactive environment.
Responsibilities
• Develop high quality tools and game features, by gathering requirements, designing solutions, implementing robust code, testing and debugging
• Create efficient, scalable, optimized code while working with 3rd party libraries and tools as needed
• Understand, conform and optimize for memory and performance limitations of target hardware.
• Participate in group collaboration and utilize engineering best practices, such as code reviews
• Work with all departments to ensure the best systems and tools to make our teams efficient and our games great
Requirements
• Bachelor’s degree in Computer Science or equivalent engineering track
• 2+ years experience in game development, software engineering or related industry
• Self-sufficient with the ability to estimate and prioritize tasks within overall team objectives
• Ability to learn, understand, and contribute to a large established code base
• Strong computer science fundamentals in object-oriented design, algorithms, and data structures
• Software engineering skills, including the ability to write maintainable and robust code
• Strong source control system knowledge, including Git or Perforce and Git Flow branching schemes
• Experience developing in and supporting all stages of the development lifecycle
• Excellent written and verbal communication skills
• Excellent team and interpersonal skills a must
• Strong knowledge of C # / .Net Core
Bonus Points
• Understanding of caching and database technology, including Redis, Memcached, and MySQL
• Strong knowledge of Java, HTML/CSS, or JavaScript
• Expertise with full-stack development of game features, both client and server-side
• Familiarity with Server-authoritative architecture and programming model
• Experience developing a cross-platform mobile 2D strategy title (iOS/Android/Facebook)
• Familiarity with 2D games, including mobile and free to play model
• Unity3D Engine expertise
Big Huge Games is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
Our headquarters are located in Timonium, MD. While we prefer MD-based candidates, with mutual agreement, we can accommodate a remote work environment in the United States for candidates from a few approved states Show more details...
You will be working closely... with client, server and tool programmers, as well as other disciplines including Art, Design, Production, QA and Analytics. Your work will involve implementing new client, server or tools code in an efficient, robust and scalable manner, as well as bug fixing and optimizing for our target platforms. We want engineers that live and breathe code, yet can still operate and communicate effectively in a highly interactive environment.
Responsibilities
• Develop high quality tools and game features, by gathering requirements, designing solutions, implementing robust code, testing and debugging
• Create efficient, scalable, optimized code while working with 3rd party libraries and tools as needed
• Understand, conform and optimize for memory and performance limitations of target hardware.
• Participate in group collaboration and utilize engineering best practices, such as code reviews
• Work with all departments to ensure the best systems and tools to make our teams efficient and our games great
Requirements
• Bachelor’s degree in Computer Science or equivalent engineering track
• 2+ years experience in game development, software engineering or related industry
• Self-sufficient with the ability to estimate and prioritize tasks within overall team objectives
• Ability to learn, understand, and contribute to a large established code base
• Strong computer science fundamentals in object-oriented design, algorithms, and data structures
• Software engineering skills, including the ability to write maintainable and robust code
• Strong source control system knowledge, including Git or Perforce and Git Flow branching schemes
• Experience developing in and supporting all stages of the development lifecycle
• Excellent written and verbal communication skills
• Excellent team and interpersonal skills a must
• Strong knowledge of C # / .Net Core
Bonus Points
• Understanding of caching and database technology, including Redis, Memcached, and MySQL
• Strong knowledge of Java, HTML/CSS, or JavaScript
• Expertise with full-stack development of game features, both client and server-side
• Familiarity with Server-authoritative architecture and programming model
• Experience developing a cross-platform mobile 2D strategy title (iOS/Android/Facebook)
• Familiarity with 2D games, including mobile and free to play model
• Unity3D Engine expertise
Big Huge Games is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
Our headquarters are located in Timonium, MD. While we prefer MD-based candidates, with mutual agreement, we can accommodate a remote work environment in the United States for candidates from a few approved states Show more details...
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