All Web Images Videos News
Settings
Appearance
Site Icons
Font Size
Font
General
Infinite Scroll
Open Links in a New Tab
Safe Search
Related Questions
What is the NHTSA star rating system? A2: The NHTSA star rating system is a five-star scale that rates the overall safety of vehicles. The ratings are based on crash tests conducted by the agency, which include frontal, side, and rollover crash tests. Higher star ratings indicate better crash protection. The ratings can help shoppers compare the safety of different vehicles when making a purchase decision.
What is NHTSA’s SaferCar app? A5: NHTSA’s SaferCar app is a free mobile app designed to help consumers make informed choices when buying a new or used vehicle. The app provides access to vehicle safety ratings, recall information, and technical service bulletins. It also allows users to compare up to three vehicles at once, and to receive notifications when a recall is issued for a vehicle.
What services does NHTSA provide? A4: NHTSA provides a variety of services related to motor vehicle safety. The agency sets and enforces safety performance standards for motor vehicles and motor vehicle equipment, and provides consumer information related to motor vehicle safety. NHTSA also works to reduce traffic fatalities and injuries through the implementation of safety initiatives, including public information campaigns and grants to states to support safety programs.
What is NHTSA’s 5-Star Safety Ratings program? A6: NHTSA’s 5-Star Safety Ratings program is a voluntary program that rates the overall safety of vehicles. The ratings are based on crash tests conducted by the agency, which include frontal, side, and rollover crash tests. Higher star ratings indicate better crash protection. The ratings can help shoppers compare the safety of different vehicles when making a purchase decision.
What is the NHTSA Vehicle Safety Hotline? A9: The NHTSA Vehicle Safety Hotline is a toll-free telephone line that consumers can use to report safety-related problems or to get information about vehicle safety and recalls. The hotline is staffed by trained specialists who can answer questions, take reports of safety-related problems, and provide information about recalls and technical service bulletins. The hotline is open Monday through Friday, 8am-8pm Eastern Time.
What is the NHTSA Recall system? A3: The NHTSA Recall system is a process by which manufacturers issue recalls for vehicles or motor vehicle equipment that do not meet federal safety standards. Recalls are issued when manufacturers identify a safety-related defect or a noncompliance with a federal safety standard. Once a recall is issued, the manufacturer is required to notify owners and make the necessary repairs to remedy the safety defect at no cost to the consumer.
How does NHTSA investigate vehicle recalls? A8: NHTSA investigates vehicle recalls by reviewing manufacturer's defect reports, reviewing information from other government agencies and organizations, and conducting its own engineering analyses. The agency also reviews consumer complaints and may conduct tests to determine if a vehicle or motor vehicle equipment is defective. If a defect is found, the agency will open an investigation and may order a recall.
What is NHTSA? A1: The National Highway Traffic Safety Administration (NHTSA) is a federal agency within the U.S. Department of Transportation. It is responsible for reducing deaths, injuries, and economic losses resulting from motor vehicle crashes. The agency sets and enforces safety performance standards for motor vehicles and motor vehicle equipment, and provides consumer information related to motor vehicle safety. NHTSA also works closely with state and local highway safety offices and law enforcement partners to reduce traffic fatalities and injuries.
How can consumers get information about recalls? A10: Consumers can get information about recalls by calling the NHTSA Vehicle Safety Hotline or by visiting the NHTSA website. The website provides a searchable database of recall information, including the make, model, and year of the vehicle, as well as the type of recall and the remedy available. The website also provides information about technical service bulletins, which provide detailed information about known safety-related defects.
How does NHTSA investigate vehicle defects? A7: NHTSA investigates vehicle defects through a variety of methods. The agency reviews consumer complaints, reviews manufacturer's defect reports, reviews information from other government agencies and organizations, and conducts its own engineering analyses. NHTSA also conducts investigations of vehicles involved in crashes, and may conduct tests to determine if a vehicle or motor vehicle equipment is defective.