Home 
How Blumble Works 
Search Algorithm 
Your Privacy 
About 
Facebook
Twitter
Blog
Most recent job postings at nielseniq
via Salary.com
schedule_type: Full-timework_from_home: 1
Company Description
REFID297279...
Remote based role-- must be physically located within the US
Job Description
About this Job
You will be responsible for expanding NIQ Brandbank’s CPG Retailer network by successfully selling our suite of solutions to CPG Retailers who do not currently contract with our business.
You will be responsible for achieving Quarterly targets; primarily these will be revenue based, but you will also be accountable
Company Description
REFID297279...
Remote based role-- must be physically located within the US
Job Description
About this Job
You will be responsible for expanding NIQ Brandbank’s CPG Retailer network by successfully selling our suite of solutions to CPG Retailers who do not currently contract with our business.
You will be responsible for achieving Quarterly targets; primarily these will be revenue based, but you will also be accountable for creating pipeline opportunity for our Supplier organization through Retailer collaboration programs and integration of Brandbank deliverables on Retailer consumer platforms.
Responsibilities:
• Delivering core revenue targets, exclusively focused on signing new clients to expand our reach and overall product volume
• Accurately forecasting revenue to the North America Commercial Lead and ensuring there is a consistently strong pipeline to deliver targets. This is generally on a monthly basis, but you may be asked to provide additional forecasts at your Manager’s discretion
• Developing a full understanding of the NIQ Brandbank value proposition (both related to core service and additional software products), to sell the solution to your client base, and to support with handling any objections that may be raised.
• Working with the Sales Enablement organization and Commercial Leadership to identify target prospect lists, and owning direct outreach tied to any marketing campaigns
• Where required, supporting partnership conversations and helping identify third parties that can advocate for our solutions on our behalf
• Selling in our content creation solutions, with a strategic focus on increasing the percentage of assets created by NIQ Brandbank vs sourced externally.
• Owning the entire sales cycle from initial outreach to proposal and contracting, and working with our operations team to schedule required work
• Partnering with our Customer Success team to ensure a smooth transition from contract signature to business as usual activities once a new client is signed
Qualifications
• Bachelor's Degree
• 5-7 years of commercial experience selling e-Commerce SaaS solutions to FMCG/CPG industry or retailers
• Proven track record of managing revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives
• Good level of experience in strategic sales planning and implementation, including experience of pipeline management
• Experience in a direct sales environment exclusively focused on generating new business
• Proven ability to work collaboratively as part of a diverse team, in a fast-paced environment.
• Highly organized, driven, with good time management skills and a logical approach,
• Able to prioritize workload, and excellent attention to detail.
• Excellent communication skills, both written and verbal, with strong presentation skills and the ability to network effectively.
• Professionally presented, articulate and a confident communicator at all levels
Additional Information
• You may be asked to undertake additional duties to those above, either on a temporary or permanent basis, which the Company reasonably believes you are capable of carrying out, or for which you will be trained.
• Relevant professional, ethical and health and safety standards apply to this role.
• This role will be eligible for The NIQ Brandbank Quarterly Sales Incentive Plan commission scheme. Entitlement to SIP will be based on performance against revenue targets and any other relevant KPIs.
Our Benefits
• Flexible working environment
• Health insurance
• Parental leave
• Life assurance
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
NIQ, is an Advent International portfolio company with operations in 100 markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process Show more details...
REFID297279...
Remote based role-- must be physically located within the US
Job Description
About this Job
You will be responsible for expanding NIQ Brandbank’s CPG Retailer network by successfully selling our suite of solutions to CPG Retailers who do not currently contract with our business.
You will be responsible for achieving Quarterly targets; primarily these will be revenue based, but you will also be accountable for creating pipeline opportunity for our Supplier organization through Retailer collaboration programs and integration of Brandbank deliverables on Retailer consumer platforms.
Responsibilities:
• Delivering core revenue targets, exclusively focused on signing new clients to expand our reach and overall product volume
• Accurately forecasting revenue to the North America Commercial Lead and ensuring there is a consistently strong pipeline to deliver targets. This is generally on a monthly basis, but you may be asked to provide additional forecasts at your Manager’s discretion
• Developing a full understanding of the NIQ Brandbank value proposition (both related to core service and additional software products), to sell the solution to your client base, and to support with handling any objections that may be raised.
• Working with the Sales Enablement organization and Commercial Leadership to identify target prospect lists, and owning direct outreach tied to any marketing campaigns
• Where required, supporting partnership conversations and helping identify third parties that can advocate for our solutions on our behalf
• Selling in our content creation solutions, with a strategic focus on increasing the percentage of assets created by NIQ Brandbank vs sourced externally.
• Owning the entire sales cycle from initial outreach to proposal and contracting, and working with our operations team to schedule required work
• Partnering with our Customer Success team to ensure a smooth transition from contract signature to business as usual activities once a new client is signed
Qualifications
• Bachelor's Degree
• 5-7 years of commercial experience selling e-Commerce SaaS solutions to FMCG/CPG industry or retailers
• Proven track record of managing revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives
• Good level of experience in strategic sales planning and implementation, including experience of pipeline management
• Experience in a direct sales environment exclusively focused on generating new business
• Proven ability to work collaboratively as part of a diverse team, in a fast-paced environment.
• Highly organized, driven, with good time management skills and a logical approach,
• Able to prioritize workload, and excellent attention to detail.
• Excellent communication skills, both written and verbal, with strong presentation skills and the ability to network effectively.
• Professionally presented, articulate and a confident communicator at all levels
Additional Information
• You may be asked to undertake additional duties to those above, either on a temporary or permanent basis, which the Company reasonably believes you are capable of carrying out, or for which you will be trained.
• Relevant professional, ethical and health and safety standards apply to this role.
• This role will be eligible for The NIQ Brandbank Quarterly Sales Incentive Plan commission scheme. Entitlement to SIP will be based on performance against revenue targets and any other relevant KPIs.
Our Benefits
• Flexible working environment
• Health insurance
• Parental leave
• Life assurance
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
NIQ, is an Advent International portfolio company with operations in 100 markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process Show more details...
via Salary.com
posted_at: 14 days agoschedule_type: Full-time
Job Description
Client Manager, ADUSA - Retail...
Location : Client Site Required - 1x week, Salisbury, NC
Reference ID : REFID362977
Responsibilities
• You will be the point of contact for clients while managing multiple deadlines and projects. Collaborate with client stakeholders to understand their strategic business priorities and opportunities, then proactively introduce creative thinking, NielsenIQ solutions, and analytics to those situations.
•
Job Description
Client Manager, ADUSA - Retail...
Location : Client Site Required - 1x week, Salisbury, NC
Reference ID : REFID362977
Responsibilities
• You will be the point of contact for clients while managing multiple deadlines and projects. Collaborate with client stakeholders to understand their strategic business priorities and opportunities, then proactively introduce creative thinking, NielsenIQ solutions, and analytics to those situations.
• Develop a comprehensive and thorough understanding of NielsenIQ products and solutions.
• Build strong partnerships with clients through ongoing engagement, establishing yourself as a trusted advisor and strategic business partner
• Identify opportunities to collaborate across NielsenIQ teams and bring new solutions and thought leadership to your client stakeholders
• Drive engagement with the client regarding NielsenIQ strategic projects and initiatives
• Develop a strong understanding of industry trends and competitive landscape
• Ongoing education on NielsenIQ data and solutions with your clients while sharing fresh perspectives and innovative thinking
• Ensure proactive insights and action-oriented solutions are delivered to clients
Qualifications
• Bachelor's Degree Required
• 5 years of experience with demonstrated expertise in syndicated data analysis in the FMCG, CPG and / or Retail industries
• Strong analytical aptitude
• Skilled & polished communicator, including client presentations.
• Capable of maintaining positive client relationships in complex situations & resolving client issues
• Strong sense of urgency and accountability to drive client outcomes
• Able to work collaboratively with internal & external teams
• Ability to articulate your point of view or recommendations clearly and concisely both verbally and in writing
• Strong project management and organizational skills
• Experience working with market trends / consumer behavior / panel insights
• Preferred experience with working with syndicated data and tools, e-commerce
• Related industries experience to include Grocery Retail, Consumer Packaged Goods, E-Commerce, Consulting, Category Management, Analytics
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and BI Tools (PowerBI)
Additional Information
Our Benefits
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View™.
NIQ is an Advent International portfolio company with operations in 100 markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on : LinkedIn Instagram Twitter Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce.
We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.
We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity / Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center : https : / / nielseniq.
com / global / en / news-center / diversity-inclusion
Last updated : 2024-06-05 Show more details...
Client Manager, ADUSA - Retail...
Location : Client Site Required - 1x week, Salisbury, NC
Reference ID : REFID362977
Responsibilities
• You will be the point of contact for clients while managing multiple deadlines and projects. Collaborate with client stakeholders to understand their strategic business priorities and opportunities, then proactively introduce creative thinking, NielsenIQ solutions, and analytics to those situations.
• Develop a comprehensive and thorough understanding of NielsenIQ products and solutions.
• Build strong partnerships with clients through ongoing engagement, establishing yourself as a trusted advisor and strategic business partner
• Identify opportunities to collaborate across NielsenIQ teams and bring new solutions and thought leadership to your client stakeholders
• Drive engagement with the client regarding NielsenIQ strategic projects and initiatives
• Develop a strong understanding of industry trends and competitive landscape
• Ongoing education on NielsenIQ data and solutions with your clients while sharing fresh perspectives and innovative thinking
• Ensure proactive insights and action-oriented solutions are delivered to clients
Qualifications
• Bachelor's Degree Required
• 5 years of experience with demonstrated expertise in syndicated data analysis in the FMCG, CPG and / or Retail industries
• Strong analytical aptitude
• Skilled & polished communicator, including client presentations.
• Capable of maintaining positive client relationships in complex situations & resolving client issues
• Strong sense of urgency and accountability to drive client outcomes
• Able to work collaboratively with internal & external teams
• Ability to articulate your point of view or recommendations clearly and concisely both verbally and in writing
• Strong project management and organizational skills
• Experience working with market trends / consumer behavior / panel insights
• Preferred experience with working with syndicated data and tools, e-commerce
• Related industries experience to include Grocery Retail, Consumer Packaged Goods, E-Commerce, Consulting, Category Management, Analytics
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and BI Tools (PowerBI)
Additional Information
Our Benefits
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View™.
NIQ is an Advent International portfolio company with operations in 100 markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on : LinkedIn Instagram Twitter Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce.
We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.
We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity / Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center : https : / / nielseniq.
com / global / en / news-center / diversity-inclusion
Last updated : 2024-06-05 Show more details...
via WayUp
posted_at: 3 days agoschedule_type: Full-time
Job Description
Working under the guidance of an Associate Client Director, the Client Manager will contribute to the overall client satisfaction, team success, and technical platform capabilities. A strong candidate will proactively maintain and grow relationships with existing clients, train client and internal users on how to use our applications, and proactively identify ways for clients to... use NIQ solutions to answer their relevant business
Job Description
Working under the guidance of an Associate Client Director, the Client Manager will contribute to the overall client satisfaction, team success, and technical platform capabilities. A strong candidate will proactively maintain and grow relationships with existing clients, train client and internal users on how to use our applications, and proactively identify ways for clients to... use NIQ solutions to answer their relevant business questions.
Responsibilities:
• Become familiar with NIQ Retail Analytics database content, processes, and frontend applications, and ensure data quality in collaboration with our backend data delivery team.
• Train retailers on how to use NIQ data and dashboard solutions to execute pricing, promotion and assortment decisions.
• Lead client teams through designing, selling, executing and presenting analytic studies to meet client’s research objectives.
• Penetrate and establish enduring client relationships with senior decision makers at clients by demonstrating on-going value by driving client outcomes.
• Ensure pro-active insights and action oriented solutions are delivered to clients.
• Grow and develop with a team responsible for delivering against client commitments.
• Accountable for driving account renewals and overall portfolio value to meet revenue goals.
• Identify opportunities to collaborate across NIQ teams and uncovers sales opportunities with clients.
About you
You constantly seek to learn new things and lean into new capabilities. Change excites you. Curiosity, communication, and critical thinking drive your work. You make data applicable and interesting for your clients, and mold it into a story that flows, drives outcomes that have actionable results. You confidently drive winning outcomes that meet strategic client objectives. You are someone who values working on a diverse, inclusive team.
Qualifications:
Qualifications
• 4-8 years of experience in within the Retail/CPG/Manufacturing industry.
• Strong project management skills with demonstrated strength in maintaining positive client relationships in complex situations & resolving client issues.
• Demonstrated mastery in data analysis along with "story-telling" abilities.
• Highly proficient in a variety of software solutions and digital technologies. including SQL, Google Suite, and Microsoft applications including Excel and PowerPoint.
• Strong analytical, logic, deductive reasoning, problem solving and critical thinking skills.
• Skilled & polished communicator, including group presentations and proposal writing.
• Ability to sell NIQ solutions that help our clients meet strategic goals.
• Able to work collaboratively with internal & external teams.
• Strong sense of urgency and accountability to drive client outcomes.
• Bachelor's degree required.
• People management, training, development experience preferred.
Additional Information
US Benefits
• Comprehensive healthcare plan (medical, Rx, dental and vision).
• Flexible spending accounts and Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
Our Benefits
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more details...
Working under the guidance of an Associate Client Director, the Client Manager will contribute to the overall client satisfaction, team success, and technical platform capabilities. A strong candidate will proactively maintain and grow relationships with existing clients, train client and internal users on how to use our applications, and proactively identify ways for clients to... use NIQ solutions to answer their relevant business questions.
Responsibilities:
• Become familiar with NIQ Retail Analytics database content, processes, and frontend applications, and ensure data quality in collaboration with our backend data delivery team.
• Train retailers on how to use NIQ data and dashboard solutions to execute pricing, promotion and assortment decisions.
• Lead client teams through designing, selling, executing and presenting analytic studies to meet client’s research objectives.
• Penetrate and establish enduring client relationships with senior decision makers at clients by demonstrating on-going value by driving client outcomes.
• Ensure pro-active insights and action oriented solutions are delivered to clients.
• Grow and develop with a team responsible for delivering against client commitments.
• Accountable for driving account renewals and overall portfolio value to meet revenue goals.
• Identify opportunities to collaborate across NIQ teams and uncovers sales opportunities with clients.
About you
You constantly seek to learn new things and lean into new capabilities. Change excites you. Curiosity, communication, and critical thinking drive your work. You make data applicable and interesting for your clients, and mold it into a story that flows, drives outcomes that have actionable results. You confidently drive winning outcomes that meet strategic client objectives. You are someone who values working on a diverse, inclusive team.
Qualifications:
Qualifications
• 4-8 years of experience in within the Retail/CPG/Manufacturing industry.
• Strong project management skills with demonstrated strength in maintaining positive client relationships in complex situations & resolving client issues.
• Demonstrated mastery in data analysis along with "story-telling" abilities.
• Highly proficient in a variety of software solutions and digital technologies. including SQL, Google Suite, and Microsoft applications including Excel and PowerPoint.
• Strong analytical, logic, deductive reasoning, problem solving and critical thinking skills.
• Skilled & polished communicator, including group presentations and proposal writing.
• Ability to sell NIQ solutions that help our clients meet strategic goals.
• Able to work collaboratively with internal & external teams.
• Strong sense of urgency and accountability to drive client outcomes.
• Bachelor's degree required.
• People management, training, development experience preferred.
Additional Information
US Benefits
• Comprehensive healthcare plan (medical, Rx, dental and vision).
• Flexible spending accounts and Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
Our Benefits
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more details...
via Smart Recruiters Jobs
posted_at: 3 days agoschedule_type: Full-time
Company Description
REFID862422...
At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking to hire a VP, Insights Leader who will be a public representative of NIQ's point of view and capabilities in the Food Industry.
This is a Hybrid position that requires being onsite in the Hanover, NJ office.
Job Description
As the VP, Insights Lead at NIQ, you will be responsible
Company Description
REFID862422...
At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking to hire a VP, Insights Leader who will be a public representative of NIQ's point of view and capabilities in the Food Industry.
This is a Hybrid position that requires being onsite in the Hanover, NJ office.
Job Description
As the VP, Insights Lead at NIQ, you will be responsible for establishing NIQ’s credibility, positioning, and engagement across Food-related CPG manufacturers and retailers across categories including Snacks, Confectionary, Fresh Food, Pantry and Non-Alcoholic Beverages.
• Promoting NIQ through presentations at conferences and similar external events to cultivate specific new client leads and opportunities among existing clients.
• Prepare thought leadership materials and present/publish in appropriate forums with support from analytics associates capable of conducting the direct data analysis.
• Collaboration with marketing and communications on positioning, market and client trends, the values NIQ stands for in the Food industry, and leveraging thought leadership for demand generation campaigns.
• Create and maintain a network of interested NIQ associates in Food categories to create additional advocacy and industry participation. Create a catalogue of best practices to be leveraged across internal teams.
• Partner with Sales Leaders and Product Sales Leaders to enable them to achieve sales goals.
• Participate in client meetings to provide industry perspective and opportunity.
• Build and maintain strong networking and C-suite engagement with key players at clients. Lead discussions with a wide range of decision influencers and budget owners.
• Assist in business development efforts for client engagement across manufacturers and retailers.
• Provide input to product development on key needs in Food product attribution, reporting, insight, and analytics / innovation.
• Gain familiarity with the NIQ portfolio and inter-connectivity of different solutions.
About You
You are a practitioner in the Food industry with knowledge and connections among retailers and brands. You confidently speak to the industry issues, consumer trends, and the needs of the industry players. You enjoy presenting and are energized when engaging large and senior level audiences. Your communication skills are top notch! You are able to interweave strategic points, engaging stories, and key data points to craft a compelling storyline. You are comfortable utilizing insights and analytics and view them as a key component of product development, brand management, marketing and merchandising.
Qualifications
• 10+ years experience in the Food industry with a preference for direct CPG and/or retailer leadership experience.
• Experience working with complex client relationships.
• Demonstrated understanding of the power in data analytics to drive brand building, marketing, retail merchandising and innovation.
• Proven track record of building client engagement.
• Bachelor’s or Master’s Degree.
• Prior experience with NIQ solutions and/or other syndicated data provider preferred.
Additional Information
US Benefits
• Comprehensive healthcare plan (medical, Rx, dental and vision).
• Flexible spending accounts and Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
Our Benefits
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more details...
REFID862422...
At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking to hire a VP, Insights Leader who will be a public representative of NIQ's point of view and capabilities in the Food Industry.
This is a Hybrid position that requires being onsite in the Hanover, NJ office.
Job Description
As the VP, Insights Lead at NIQ, you will be responsible for establishing NIQ’s credibility, positioning, and engagement across Food-related CPG manufacturers and retailers across categories including Snacks, Confectionary, Fresh Food, Pantry and Non-Alcoholic Beverages.
• Promoting NIQ through presentations at conferences and similar external events to cultivate specific new client leads and opportunities among existing clients.
• Prepare thought leadership materials and present/publish in appropriate forums with support from analytics associates capable of conducting the direct data analysis.
• Collaboration with marketing and communications on positioning, market and client trends, the values NIQ stands for in the Food industry, and leveraging thought leadership for demand generation campaigns.
• Create and maintain a network of interested NIQ associates in Food categories to create additional advocacy and industry participation. Create a catalogue of best practices to be leveraged across internal teams.
• Partner with Sales Leaders and Product Sales Leaders to enable them to achieve sales goals.
• Participate in client meetings to provide industry perspective and opportunity.
• Build and maintain strong networking and C-suite engagement with key players at clients. Lead discussions with a wide range of decision influencers and budget owners.
• Assist in business development efforts for client engagement across manufacturers and retailers.
• Provide input to product development on key needs in Food product attribution, reporting, insight, and analytics / innovation.
• Gain familiarity with the NIQ portfolio and inter-connectivity of different solutions.
About You
You are a practitioner in the Food industry with knowledge and connections among retailers and brands. You confidently speak to the industry issues, consumer trends, and the needs of the industry players. You enjoy presenting and are energized when engaging large and senior level audiences. Your communication skills are top notch! You are able to interweave strategic points, engaging stories, and key data points to craft a compelling storyline. You are comfortable utilizing insights and analytics and view them as a key component of product development, brand management, marketing and merchandising.
Qualifications
• 10+ years experience in the Food industry with a preference for direct CPG and/or retailer leadership experience.
• Experience working with complex client relationships.
• Demonstrated understanding of the power in data analytics to drive brand building, marketing, retail merchandising and innovation.
• Proven track record of building client engagement.
• Bachelor’s or Master’s Degree.
• Prior experience with NIQ solutions and/or other syndicated data provider preferred.
Additional Information
US Benefits
• Comprehensive healthcare plan (medical, Rx, dental and vision).
• Flexible spending accounts and Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
Our Benefits
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more details...
via Smart Recruiters Jobs
posted_at: 2 days agoschedule_type: Full-time
Company Description
REFID483544...
This role will sit on-site 2 days per week in New Jersey. Qualified candidates should be within reasonable commute distance.
Job Description
About this job
The Client Business Partner is responsible for all client activity and overall success of NielsenIQ at the client. This includes driving timely outcomes and client value (client satisfaction) through the analytics delivered that support NielsenIQ’s ability
Company Description
REFID483544...
This role will sit on-site 2 days per week in New Jersey. Qualified candidates should be within reasonable commute distance.
Job Description
About this job
The Client Business Partner is responsible for all client activity and overall success of NielsenIQ at the client. This includes driving timely outcomes and client value (client satisfaction) through the analytics delivered that support NielsenIQ’s ability to achieve revenue goals. Accountable for overall client financials and team development. Works successfully across a matrixed organization structure, fully leveraging the service model. Essentially the general manager of client or assigned clients.
Responsibilities
• Build and manage operating plan for assigned client
• Identifying sales opportunities for NIQ Services and Solution to help client and achieve strategic objectives and NIQ operating plan
• Building and maintaining strong networking and C-suite engagement with key players at client and leading discussions with a wide range of decision influencers and budget owners
• Developing external Joint Business Plan with client
• Creating internal Joint Business Plan with Sales Leaders & Practice Areas
• Management of client contract
• Building and managing client relationships to ensure client stakeholders are aware of outcomes and value NielsenIQ is delivering
• Coaching on-site Client Consulting team to ensure timely outcomes and value is delivered to client via analytics delivered
• Partnering with Sales Leaders and Practice Areas to enable them to achieve sales goals
• Gaining familiarity with NielsenIQ portfolio and inter-connectivity of different solutions
• Promoting NielsenIQ through presentations at conferences and similar external events to cultivate specific new client leads and opportunities among existing clients
• Working collaboratively with Practice/Retail Analytic Consulting teams to ensure all work is connected to client business issues, is delivered on-time, and focused on outcome
Professional Development
• Continue to build financial acumen managing all NielsenIQ financial aspects for assigned client(s)
• Provide guidance and coaching on determining ROI of NielsenIQ recommendations and solutions
• Continue to develop consultative approach to client business issue, understanding the industry and what issues a client’s C-suite is facing
• Successfully manage stakeholder personas to overcome barriers to purchase
Scope
• Operating Plan Target Responsibility: Direct, actively achieving quarterly and yearly targets
• Sales Target Responsibility: Indirect, achieving sales targets contributes to ability to hitting operating plan
• Key external interface relationships: Client C-Suite, buyers and influencers
• Key internal interface relationships: Regional Leaders, Sales Leaders, Practice Area Sales team, Internal Leadership including Legal, HR, etc.
• Number of employees managed: 5-10 (Indirect or Direct)
Qualifications
• College/University Undergraduate or Master's Degree
• 10+ years industry experience – CPG, consulting, information, technology and analytics
• Demonstrated strength in analytics
• Experience working with complex client relationships and client issue resolution, including developing C-suite relationships
• Experience in management and coaching
• Highly proficient in data analysis and Microsoft Office
• Financial Management Experience, preferred
• Prior experience with NielsenIQ solutions, preferred
• Proven track record of building client engagement, preferred
Additional Information
US Benefits
• Comprehensive healthcare plan (medical, Rx, dental and vision)
• Flexible spending accounts and Health Savings Accounts (including company contributions)
• Life and AD&D insurance
• 401(k) retirement plan including company matching contributions
• Disability insurance
• Tuition Reimbursement
Our Benefits
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more details...
REFID483544...
This role will sit on-site 2 days per week in New Jersey. Qualified candidates should be within reasonable commute distance.
Job Description
About this job
The Client Business Partner is responsible for all client activity and overall success of NielsenIQ at the client. This includes driving timely outcomes and client value (client satisfaction) through the analytics delivered that support NielsenIQ’s ability to achieve revenue goals. Accountable for overall client financials and team development. Works successfully across a matrixed organization structure, fully leveraging the service model. Essentially the general manager of client or assigned clients.
Responsibilities
• Build and manage operating plan for assigned client
• Identifying sales opportunities for NIQ Services and Solution to help client and achieve strategic objectives and NIQ operating plan
• Building and maintaining strong networking and C-suite engagement with key players at client and leading discussions with a wide range of decision influencers and budget owners
• Developing external Joint Business Plan with client
• Creating internal Joint Business Plan with Sales Leaders & Practice Areas
• Management of client contract
• Building and managing client relationships to ensure client stakeholders are aware of outcomes and value NielsenIQ is delivering
• Coaching on-site Client Consulting team to ensure timely outcomes and value is delivered to client via analytics delivered
• Partnering with Sales Leaders and Practice Areas to enable them to achieve sales goals
• Gaining familiarity with NielsenIQ portfolio and inter-connectivity of different solutions
• Promoting NielsenIQ through presentations at conferences and similar external events to cultivate specific new client leads and opportunities among existing clients
• Working collaboratively with Practice/Retail Analytic Consulting teams to ensure all work is connected to client business issues, is delivered on-time, and focused on outcome
Professional Development
• Continue to build financial acumen managing all NielsenIQ financial aspects for assigned client(s)
• Provide guidance and coaching on determining ROI of NielsenIQ recommendations and solutions
• Continue to develop consultative approach to client business issue, understanding the industry and what issues a client’s C-suite is facing
• Successfully manage stakeholder personas to overcome barriers to purchase
Scope
• Operating Plan Target Responsibility: Direct, actively achieving quarterly and yearly targets
• Sales Target Responsibility: Indirect, achieving sales targets contributes to ability to hitting operating plan
• Key external interface relationships: Client C-Suite, buyers and influencers
• Key internal interface relationships: Regional Leaders, Sales Leaders, Practice Area Sales team, Internal Leadership including Legal, HR, etc.
• Number of employees managed: 5-10 (Indirect or Direct)
Qualifications
• College/University Undergraduate or Master's Degree
• 10+ years industry experience – CPG, consulting, information, technology and analytics
• Demonstrated strength in analytics
• Experience working with complex client relationships and client issue resolution, including developing C-suite relationships
• Experience in management and coaching
• Highly proficient in data analysis and Microsoft Office
• Financial Management Experience, preferred
• Prior experience with NielsenIQ solutions, preferred
• Proven track record of building client engagement, preferred
Additional Information
US Benefits
• Comprehensive healthcare plan (medical, Rx, dental and vision)
• Flexible spending accounts and Health Savings Accounts (including company contributions)
• Life and AD&D insurance
• 401(k) retirement plan including company matching contributions
• Disability insurance
• Tuition Reimbursement
Our Benefits
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more details...
via LazyApply
schedule_type: Full-timework_from_home: 1
Company Description
REFID925986
NielsenIQ is a global strategy and analytics company that provides tailored, data-driven solutions that drive sales, boost profitability. Leveraging our deep analytics expertise, NielsenIQ helps organizations improve their competitive position across all facets of planning and operations from assortment optimization, price optimization, promotional optimization... targeted marketing, and supplier collaboration. This
Company Description
REFID925986
NielsenIQ is a global strategy and analytics company that provides tailored, data-driven solutions that drive sales, boost profitability. Leveraging our deep analytics expertise, NielsenIQ helps organizations improve their competitive position across all facets of planning and operations from assortment optimization, price optimization, promotional optimization... targeted marketing, and supplier collaboration. This role is remote, open to the US, the UK and Germany. Job Description
The Global Product Manager, Consumption Moments is responsible for key developments to our global Consumption Moments solution (Consumption Moments - NIQ (nielseniq.com)), as well as for enabling the commercial success of the practice.
Reporting to our Head of Consumer Insights, the Global Product Manager, Consumption Moments collaborates with multiple stakeholders across Solutions, Product, Marketing, Commercial, Marketing Sciences & Tech to develop and deliver an innovative and differentiated solution that meet the needs of our clients. The Global Product Manager, Consumption Moments defines future product requirements, develops & launches new product features/enhancements and enables successful go-to-market strategies, whilst monitoring KPI’s for the product area
The Consumption Moments Global Product Manager is responsible for key developments to our global Consumption Moments solution (Consumption Moments - NIQ (nielseniq.com)), as well as for enabling the commercial success of the practice.
Reporting to our Head of Consumer Insights, the Consumption Moments Global Product Manager collaborates with multiple stakeholders across Solutions, Product, Marketing, Commercial, Marketing Sciences & Tech to develop and deliver an innovative and differentiated solution that meet the needs of our clients. The Consumption Moments Global Product Manager defines future product requirements, develops & launches new product features/enhancements and enables successful go-to-market strategies, whilst monitoring KPI’s for the product area.
You will…
Lead developments and co-create on the Consumption Moments solution.
Collaborate with the Head of Practice, Client Solutions, Product, Marketing, Commercial, Marketing Sciences, Operations, Tech, and Global Account Directors.
Create business cases, build roadmaps, and define key success metrics for the Consumption Moments solution.
Take a key role in commercialising a cutting-edge and unique product in the global market
Perform competitive and market landscape assessments to identify relevant development opportunities and exploit them in an integrated and ongoing way.
Lead cross-functional teams to develop and launch new product features and enhancements.
Define specific product requirements and user stories.
Provide training and support to the global Sales and Client Solutions teams to drive adoption and successful client outcomes.
Provide insight to stakeholders on the products and market.
Partner with Commercial and Marketing teams to enable successful go-to-market strategies and ensure effective commercialization of the solutions.
Offer subject matter expertise/support strategic pitches.
Develop collateral to support the selling process (with support from product marketing and sales enablement).
Managing the (intra-regional) Best Practice Exchange.
Monitor and report on key performance indicators (KPIs) for the Consumption Moments solution.
Qualifications
You have…
7+ years of experience in a market research agency environment, with specific experience in market landscaping, segmentation, and demand solutions
Overall a good understanding of market research methodologies and techniques, with a focus on consumer insights.
Experience of productised solutions; ideally including developing, launching &/or executing global solutions in a matrixed organization.
Experience managing complex projects with multiple stakeholders.
Ability to influence and collaborate effectively with cross-functional teams.
Recognised analytical skills and experience with data analysis tools.
Attention to detail and ability to manage multiple priorities in a fast-paced environment.
Entrepreneurial mindset with hands-on approach.
Bachelor's degree in business, marketing, or a related field preferred but not essential.
Additional Information
Flexible working environment
Health insurance
Parental leave
Life assurance
Volunteer time off
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process Show more details...
REFID925986
NielsenIQ is a global strategy and analytics company that provides tailored, data-driven solutions that drive sales, boost profitability. Leveraging our deep analytics expertise, NielsenIQ helps organizations improve their competitive position across all facets of planning and operations from assortment optimization, price optimization, promotional optimization... targeted marketing, and supplier collaboration. This role is remote, open to the US, the UK and Germany. Job Description
The Global Product Manager, Consumption Moments is responsible for key developments to our global Consumption Moments solution (Consumption Moments - NIQ (nielseniq.com)), as well as for enabling the commercial success of the practice.
Reporting to our Head of Consumer Insights, the Global Product Manager, Consumption Moments collaborates with multiple stakeholders across Solutions, Product, Marketing, Commercial, Marketing Sciences & Tech to develop and deliver an innovative and differentiated solution that meet the needs of our clients. The Global Product Manager, Consumption Moments defines future product requirements, develops & launches new product features/enhancements and enables successful go-to-market strategies, whilst monitoring KPI’s for the product area
The Consumption Moments Global Product Manager is responsible for key developments to our global Consumption Moments solution (Consumption Moments - NIQ (nielseniq.com)), as well as for enabling the commercial success of the practice.
Reporting to our Head of Consumer Insights, the Consumption Moments Global Product Manager collaborates with multiple stakeholders across Solutions, Product, Marketing, Commercial, Marketing Sciences & Tech to develop and deliver an innovative and differentiated solution that meet the needs of our clients. The Consumption Moments Global Product Manager defines future product requirements, develops & launches new product features/enhancements and enables successful go-to-market strategies, whilst monitoring KPI’s for the product area.
You will…
Lead developments and co-create on the Consumption Moments solution.
Collaborate with the Head of Practice, Client Solutions, Product, Marketing, Commercial, Marketing Sciences, Operations, Tech, and Global Account Directors.
Create business cases, build roadmaps, and define key success metrics for the Consumption Moments solution.
Take a key role in commercialising a cutting-edge and unique product in the global market
Perform competitive and market landscape assessments to identify relevant development opportunities and exploit them in an integrated and ongoing way.
Lead cross-functional teams to develop and launch new product features and enhancements.
Define specific product requirements and user stories.
Provide training and support to the global Sales and Client Solutions teams to drive adoption and successful client outcomes.
Provide insight to stakeholders on the products and market.
Partner with Commercial and Marketing teams to enable successful go-to-market strategies and ensure effective commercialization of the solutions.
Offer subject matter expertise/support strategic pitches.
Develop collateral to support the selling process (with support from product marketing and sales enablement).
Managing the (intra-regional) Best Practice Exchange.
Monitor and report on key performance indicators (KPIs) for the Consumption Moments solution.
Qualifications
You have…
7+ years of experience in a market research agency environment, with specific experience in market landscaping, segmentation, and demand solutions
Overall a good understanding of market research methodologies and techniques, with a focus on consumer insights.
Experience of productised solutions; ideally including developing, launching &/or executing global solutions in a matrixed organization.
Experience managing complex projects with multiple stakeholders.
Ability to influence and collaborate effectively with cross-functional teams.
Recognised analytical skills and experience with data analysis tools.
Attention to detail and ability to manage multiple priorities in a fast-paced environment.
Entrepreneurial mindset with hands-on approach.
Bachelor's degree in business, marketing, or a related field preferred but not essential.
Additional Information
Flexible working environment
Health insurance
Parental leave
Life assurance
Volunteer time off
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process Show more details...
via PyJobs
schedule_type: Full-time
NielsenIQ’s technology teams are working on our new Connected platform, a unified, global, open data ecosystem powered by Microsoft Azure. Our clients around the world rely on NielsenIQ’s data and insights to innovate and grow.
As a Senior Engineer, you’ll be part of a team of smart, highly skilled technologists who are passionate about learning, data mining and prototyping cutting-edge... technologies. Right now, our platform is based in Python,
NielsenIQ’s technology teams are working on our new Connected platform, a unified, global, open data ecosystem powered by Microsoft Azure. Our clients around the world rely on NielsenIQ’s data and insights to innovate and grow.
As a Senior Engineer, you’ll be part of a team of smart, highly skilled technologists who are passionate about learning, data mining and prototyping cutting-edge... technologies. Right now, our platform is based in Python, PostgresSQL, Databricks, K8s and hosted on Azure.
As a Software Engineer, you will collaborate with other Engineers, Data Scientists, Product Owners & Scrum Masters to realize critical business goals. Our team is co-located and agile, with central technology hubs in US, Europe, Canada, and India.
Job Description
Responsibilities
• Follow SDLC, analyze technical requirements, create design, develop code and test
• Improve and maintain existing code by implementing feature enhancements or improving performance
• Evaluate technologies we can leverage, including open-source frameworks, libraries, and tools
• Collaborate with team members to identify best practices and client requirements for the software project team and help coordinate efforts within the team
Qualifications
• 5+ years of applicable data engineering and programming experience, including Python & RESTful APIs
• Strong fundamentals in data processing methodologies
• Strong knowledge of data structures, algorithms and designing for performance, scalability and availability
• Sound understanding of Big Data & RDBMS technologies, such as SQL, Hive, Spark, Databricks or Postgresql
• Orchestration and messaging frameworks: Airflow, Messaging Frameworks (Kafka)
• Experience in Azure or any cloud computing
• Good experience working in containerization framework such as Docker.
• Experience in agile software development practices and DevOps is a plus
• Knowledge of and Experience with Kubernetes is a plus
• Excellent English communication skills, with the ability to effectively interface across cross-functional technology teams and the business
• Minimum B.S. degree in Computer Science, Computer Engineering or related field
Additional Information
Our Benefits
• Flexible working environment
• Health insurance
• Parental leave
• Life assurance
About NielsenIQ
NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.
Learn more at: www.niq.com
Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more details...
As a Senior Engineer, you’ll be part of a team of smart, highly skilled technologists who are passionate about learning, data mining and prototyping cutting-edge... technologies. Right now, our platform is based in Python, PostgresSQL, Databricks, K8s and hosted on Azure.
As a Software Engineer, you will collaborate with other Engineers, Data Scientists, Product Owners & Scrum Masters to realize critical business goals. Our team is co-located and agile, with central technology hubs in US, Europe, Canada, and India.
Job Description
Responsibilities
• Follow SDLC, analyze technical requirements, create design, develop code and test
• Improve and maintain existing code by implementing feature enhancements or improving performance
• Evaluate technologies we can leverage, including open-source frameworks, libraries, and tools
• Collaborate with team members to identify best practices and client requirements for the software project team and help coordinate efforts within the team
Qualifications
• 5+ years of applicable data engineering and programming experience, including Python & RESTful APIs
• Strong fundamentals in data processing methodologies
• Strong knowledge of data structures, algorithms and designing for performance, scalability and availability
• Sound understanding of Big Data & RDBMS technologies, such as SQL, Hive, Spark, Databricks or Postgresql
• Orchestration and messaging frameworks: Airflow, Messaging Frameworks (Kafka)
• Experience in Azure or any cloud computing
• Good experience working in containerization framework such as Docker.
• Experience in agile software development practices and DevOps is a plus
• Knowledge of and Experience with Kubernetes is a plus
• Excellent English communication skills, with the ability to effectively interface across cross-functional technology teams and the business
• Minimum B.S. degree in Computer Science, Computer Engineering or related field
Additional Information
Our Benefits
• Flexible working environment
• Health insurance
• Parental leave
• Life assurance
About NielsenIQ
NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.
Learn more at: www.niq.com
Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more details...
via ZipRecruiter
posted_at: 14 days agoschedule_type: Full-timework_from_home: 1
Company Description
REFID614856...
At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. The NIQ Retail Analytics team is looking to hire a Manager, Data Science that will provide advanced technical thought leadership, and research long-tail solutions that require advanced technical skill sets.
Remote based role based in the US. Candidates must be physically located within
Company Description
REFID614856...
At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. The NIQ Retail Analytics team is looking to hire a Manager, Data Science that will provide advanced technical thought leadership, and research long-tail solutions that require advanced technical skill sets.
Remote based role based in the US. Candidates must be physically located within the US.
Job Description
The Manager of Data Science and Solution Support will be pulling from the latest in modeling techniques, statistics, and have an adequate ability in NLP, AI/ML Techniques and Python based programming. Using these skill sets the professional will innovate for strategic business questions and enhance existing solutions, transfer their knowledge and expertise to fellow professional team members by educating them on the latest techniques, creating framing around how the work should be serviced and through collaborative projects. The thought leader will lead the team in most addressable path and framing the work for the team delegating and engaging for scalable solutions that drive industry transformation through the engagement and position NIQ as the forefront of technical data science.
Responsibilities:
• Thought lead on innovative approaches to unique business challenges that require solutions short and long-tail in nature.
• Educate and expand the teams knowledge in latest techniques in market for data science – share that knowledge through collaboration and active seminars w/team.
• Utilize advanced technical skill sets in NLP, AI/ML Techniques and Python Based Programming to enhance existing solutions that were identified as, “Opportunities” for next-gen improvements in collaboration with product.
• Offer support to peer team members as subject matter expert in data science to provide thought guidance on potential challenges peer leaders may encounter on projects w/solutions they are delivering.
• Drive milestone solutions that are proactive in nature to solve short/long-tail strategic needs of client.
• Research and evaluate current solutions, and potential future solutions based on clients current market impacts from competitors, economy, consumers, etc.
• Be of growth and challenge mindset – challenge status quo w/better approaches, and be in continuous growth of learning newest techniques to apply.
• Leverage business acumen to tailor for fit for use w/solution design and application.
Qualifications
• Minimum of 2 years of directly related work experience in marketing analytics, and at least 1-2 years proven leading a team of data science or analytic professionals.
• Effective people management experience including developing team and individual growth plans, coaching/mentoring, and aligning business goals to team objectives.
• Proven servant leadership style, and diplomatic communicator.
• Proficiency in working with statistical and econometric models in marketing to support clients in B2B, Retail and CPG areas.
• Coding experience in SQL, Python, R Preferred.
• Strong Business Acumen & Experience Synthesizing complex analytic work to a business solution result.
• Required Education in one of the following fields: Economics, Statistics, Mathematics, Data Science, Computer Science, or Information Systems.
Additional Information
US Benefits
• Comprehensive healthcare plan (medical, Rx, dental and vision).
• Flexible spending accounts and Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
Our Benefits
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more details...
REFID614856...
At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. The NIQ Retail Analytics team is looking to hire a Manager, Data Science that will provide advanced technical thought leadership, and research long-tail solutions that require advanced technical skill sets.
Remote based role based in the US. Candidates must be physically located within the US.
Job Description
The Manager of Data Science and Solution Support will be pulling from the latest in modeling techniques, statistics, and have an adequate ability in NLP, AI/ML Techniques and Python based programming. Using these skill sets the professional will innovate for strategic business questions and enhance existing solutions, transfer their knowledge and expertise to fellow professional team members by educating them on the latest techniques, creating framing around how the work should be serviced and through collaborative projects. The thought leader will lead the team in most addressable path and framing the work for the team delegating and engaging for scalable solutions that drive industry transformation through the engagement and position NIQ as the forefront of technical data science.
Responsibilities:
• Thought lead on innovative approaches to unique business challenges that require solutions short and long-tail in nature.
• Educate and expand the teams knowledge in latest techniques in market for data science – share that knowledge through collaboration and active seminars w/team.
• Utilize advanced technical skill sets in NLP, AI/ML Techniques and Python Based Programming to enhance existing solutions that were identified as, “Opportunities” for next-gen improvements in collaboration with product.
• Offer support to peer team members as subject matter expert in data science to provide thought guidance on potential challenges peer leaders may encounter on projects w/solutions they are delivering.
• Drive milestone solutions that are proactive in nature to solve short/long-tail strategic needs of client.
• Research and evaluate current solutions, and potential future solutions based on clients current market impacts from competitors, economy, consumers, etc.
• Be of growth and challenge mindset – challenge status quo w/better approaches, and be in continuous growth of learning newest techniques to apply.
• Leverage business acumen to tailor for fit for use w/solution design and application.
Qualifications
• Minimum of 2 years of directly related work experience in marketing analytics, and at least 1-2 years proven leading a team of data science or analytic professionals.
• Effective people management experience including developing team and individual growth plans, coaching/mentoring, and aligning business goals to team objectives.
• Proven servant leadership style, and diplomatic communicator.
• Proficiency in working with statistical and econometric models in marketing to support clients in B2B, Retail and CPG areas.
• Coding experience in SQL, Python, R Preferred.
• Strong Business Acumen & Experience Synthesizing complex analytic work to a business solution result.
• Required Education in one of the following fields: Economics, Statistics, Mathematics, Data Science, Computer Science, or Information Systems.
Additional Information
US Benefits
• Comprehensive healthcare plan (medical, Rx, dental and vision).
• Flexible spending accounts and Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
Our Benefits
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more details...
via LazyApply
schedule_type: Full-timework_from_home: 1
Job Description
Customer Support Specialist, Byzzer Platform
Location: Remote based role- must be physically based within the US...
Reference ID: REFID251171
About this job
We’re looking for a tech-savvy Customer Service Specialist to join our journey as we create cutting-edge B2B solutions that will transform the consumer research industry in a way our clients have never seen before. This is your opportunity to be at the core of our strategy, as
Job Description
Customer Support Specialist, Byzzer Platform
Location: Remote based role- must be physically based within the US...
Reference ID: REFID251171
About this job
We’re looking for a tech-savvy Customer Service Specialist to join our journey as we create cutting-edge B2B solutions that will transform the consumer research industry in a way our clients have never seen before. This is your opportunity to be at the core of our strategy, as we transform our customer onboarding and engagement strategies.
The Customer Service Specialist will act as the main point of contact with our clients onboarding with our latest platform, Byzzer, through email, online chat, and phone support. You will assist our clients with navigating our online portal, conduct webinars and 1:1 training sessions for new clients in need of platform training, provide up-to-date product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. You will learn our client base to understand their individual needs and direct them to the Sales team as appropriate.
Responsibilities
Become a subject-matter expert (SME) on the industries and personas NielsenIQ serves
Built an in-depth understanding of the Byzzer platform and how to pitch its value effectively to drive understanding and fully optimized use of the tool to ensure customers get the most value out of their investment
Conduct successful onboarding presentations of the Byzzer platform for new clients
Manage connections with our clients through professional emails, phone calls, live chat, and live video demos.
Handle customer inquiries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Help customers with billing and solution issues.
Generate sales leads by recognizing opportunities for services and routing to the appropriate sales team members when applicable.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with our customers through open and interactive communication.
Provide accurate, valid, and complete information by following established communication procedures, guidelines, and policies.
Keep records of customer interactions, process customer accounts, and file track information electronically in CRM. Identify trends and discuss with the team, including senior leadership.
Generate ideas to assist in the establishment of efficient communication, procedures, guidelines, and policies for the Customer Service Specialist role.
Escalate product concerns and feedback to the Product team in a timely manner.
Qualifications
You are genuinely excited to help customers on the other end of the phone and via the computer. You are patient, empathetic, and passionately communicative. You love to problem-solve and engage with customers. You understand the importance of market research and can convey enthusiasm around or products/services to our clients.
Proven customer support experience (minimum 2 years)—supporting B2B clients for a tech or SaaS firm preferred
Familiarity with CRM systems, email outreach tools (such as SalesLoft or Hubspot) and Teams / GoToMeeting preferred
Customer oriented and ability to adapt/respond to a variety of clients
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Our Benefits
Flexible working environment
Health insurance
Parental leave
Life insurance
Additional Information
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process Show more details...
Customer Support Specialist, Byzzer Platform
Location: Remote based role- must be physically based within the US...
Reference ID: REFID251171
About this job
We’re looking for a tech-savvy Customer Service Specialist to join our journey as we create cutting-edge B2B solutions that will transform the consumer research industry in a way our clients have never seen before. This is your opportunity to be at the core of our strategy, as we transform our customer onboarding and engagement strategies.
The Customer Service Specialist will act as the main point of contact with our clients onboarding with our latest platform, Byzzer, through email, online chat, and phone support. You will assist our clients with navigating our online portal, conduct webinars and 1:1 training sessions for new clients in need of platform training, provide up-to-date product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. You will learn our client base to understand their individual needs and direct them to the Sales team as appropriate.
Responsibilities
Become a subject-matter expert (SME) on the industries and personas NielsenIQ serves
Built an in-depth understanding of the Byzzer platform and how to pitch its value effectively to drive understanding and fully optimized use of the tool to ensure customers get the most value out of their investment
Conduct successful onboarding presentations of the Byzzer platform for new clients
Manage connections with our clients through professional emails, phone calls, live chat, and live video demos.
Handle customer inquiries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Help customers with billing and solution issues.
Generate sales leads by recognizing opportunities for services and routing to the appropriate sales team members when applicable.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with our customers through open and interactive communication.
Provide accurate, valid, and complete information by following established communication procedures, guidelines, and policies.
Keep records of customer interactions, process customer accounts, and file track information electronically in CRM. Identify trends and discuss with the team, including senior leadership.
Generate ideas to assist in the establishment of efficient communication, procedures, guidelines, and policies for the Customer Service Specialist role.
Escalate product concerns and feedback to the Product team in a timely manner.
Qualifications
You are genuinely excited to help customers on the other end of the phone and via the computer. You are patient, empathetic, and passionately communicative. You love to problem-solve and engage with customers. You understand the importance of market research and can convey enthusiasm around or products/services to our clients.
Proven customer support experience (minimum 2 years)—supporting B2B clients for a tech or SaaS firm preferred
Familiarity with CRM systems, email outreach tools (such as SalesLoft or Hubspot) and Teams / GoToMeeting preferred
Customer oriented and ability to adapt/respond to a variety of clients
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Our Benefits
Flexible working environment
Health insurance
Parental leave
Life insurance
Additional Information
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process Show more details...
Norton safe Web