opploans

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    Site is Encrypted

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    Hosted in United States

  • City
    Ashburn, Virginia

  • Latitude\Longitude
    39.0469 / -77.4903    Google Map

  • Traffic rank
    #90,678 Site Rank

  • Site age
    14 yrs old

  • Site Owner information
    Whois info

Traffic rank
#90,678
Site age
14 yrs
Location
United States
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Newest job postings for opploans
via Greenhouse posted_at: 10 days agoschedule_type: Full-time
Helping the Everyday Consumer Build Financial Health As a leading financial technology platform, OppFi powers banks to bring credit access to millions of everyday consumers who are locked out of mainstream financial options. We go beyond our mission - to help people rebuild financial health - and go further to ensure we keep the customer at the center of everything we do. We are creating a... Customer-obsessed culture, with the capital “C”. And Helping the Everyday Consumer Build Financial Health

As a leading financial technology platform, OppFi powers banks to bring credit access to millions of everyday consumers who are locked out of mainstream financial options. We go beyond our mission - to help people rebuild financial health - and go further to ensure we keep the customer at the center of everything we do. We are creating a... Customer-obsessed culture, with the capital “C”.

And it starts with our team here. We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. We welcome individuals who want to make a difference in the financial system through creating and building simple, transparent products that facilitate credit access, enable savings, and build wealth.

A few other fun facts about us: OppFi is an Inc. 5000 company for six straight years, a Deloitte's Technology Fast 500™, the seventh fastest-growing Chicagoland company by Crain's Chicago Business, and was named on Built In's 2022 Best Places to Work in Chicago.

What you get to do:

Customer Advocates on the Collections Team are held to a new set of standards being established within the Financial Service Industry. As a member of this team, Customer Advocates have an overall objective of quickly discerning customer payment conflicts and providing the appropriate level of customer service. This objective will be accomplished while focusing on the customer experience and a true willingness to help re-establish a positive payment history. Functionally applying collections concepts with true customer service allows Customer Advocates to be meaningful contributing members of the OppLoans framework. This also allows Customer Advocates to establish their role as an “advisor” to the customer through education on products and services offered by OppLoans. In this role, you will:
• Report to Floor Supervisors and Senior Management for the department.
• Handle all incoming and outgoing calls in a goal-oriented department.
• Provide quality customer service regarding collections issues while maintaining the goal of reducing delinquency.
• Use computer systems to process customer requests about payments or account maintenance.
• Discuss account statuses with customers.
• Apply system data and product knowledge to educate customers about best practices when establishing financial responsibility.

What you will bring to the team:
• Bachelor’s degree or equivalent work experience
• 1 to 3 years of experience in a collections-oriented contact center, high-volume contact center environment preferred
• Commitment to excellent customer service for both external and internal customers by demonstrating the ability to communicate clearly and effectively
• Demonstrate reliability by self-regulating to maintain regular and dependable attendance
• Ability to work independently and establish a professional relationship in a collaborative manner that is distraction-free remote environment with reliable internet access
• Exceptional time management skills with a willingness to learn and adapt to changing processes and technologies
• Demonstrated ability to multitask
• A team player who shares ideas and information to help the team meet objectives and thrive in a fast-past environment

Reports to: Supervisor

Job Level: Entry

The hourly rate is $16.00, as well as a bi-weekly bonus calculated based on dollars collected for each pay period. The payout percentage ranges between 2% - 10% of dollars collected per the bi-weekly pay period.

The actual offer, reflecting the total compensation package and benefits, will be at the company’s sole discretion, and determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.

Define your career at OppFi

OppFi is committed to providing an exceptional employee experience that allows you to define your career and purpose with us. New team members go through orientation, shadow programs, a new hire lunch with our CEO, Todd Schwartz, and you can participate in different company culture events focused on diversity, equity, and inclusion. Our team has designed programs to make you feel welcome and part of our team during your first year and beyond.
• Define the mission (days 1-30): You will understand our company mission, values, and vision, and how your role at OppFi plays a part in that.
• Define your goals (months 1-3): You will be able to understand your role expectations and identify goals with your manager and mentor(s) to fulfill those expectations.
• Define your belonging (months 3-6): You will understand OppFi’s culture and have opportunities to engage with and impact that culture. Business Resource Groups and other programs are offered to help with community connection both virtually and in-person.
• Define your journey (6 months - 1 year): You will feel confident in your abilities to execute in your role and know the next step you will take to develop your career.

Compensation and Benefits

OppFi offers a flexible remote environment, 401(k) matching program, and generous paid time off. Other benefits include medical plans, dental and vision coverage, and tuition reimbursement. To support wellness, growth, and legal support, we provide additional benefits, including DoorDash DashPass, Figo pet insurance, Rocket Lawyer, and access to LinkedIn Learning. We also offer Fringe, which is a lifestyle benefits platform that lets you decide how to spend your rewards from dozens of vendors like Uber, DoorDash, and UrbanSitter. #LI-Remote

EEOC Statement:

We do not discriminate based on identity - race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

OppFi is committed to the full inclusion of all qualified individuals. As part of this commitment, OppFI will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our People team at recruiting@opploans.com.

Pursuant to the requirements of the California Consumer Privacy Act, OppLoans is providing the "OppLoans California Employee Privacy Policy", which details the categories of personal information collected and your rights under the policy. If you are a California resident, please review the policy here: https://www.opploans.com/careers
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via Snagajob posted_at: 1 day agoschedule_type: Full-time and Part-timesalary: 16.50 an hour
• *Remote Application Advocate (Customer Service Representative)** at OppFi Chicago, IL OppFi is a team of caring, innovative, and inclusive individuals with diverse perspectives and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. We want people to be excited to come to work every day and know you are a... part of making a difference. Our company values guide • *Remote Application Advocate (Customer Service Representative)**

at OppFi Chicago, IL OppFi is a team of caring, innovative, and inclusive individuals with diverse perspectives and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. We want people to be excited to come to work every day and know you are a... part of making a difference. Our company values guide us and create an open and collaborative culture where we hold the door, say what we see, do what we say, and dare to win together! ****Helping the Everyday Consumer Build Financial Health****

OppFi is a leading financial technology platform that powers banks to help the everyday consumer gain access to credit. Through our unwavering commitment to customer service, OppFi helps consumers who are turned away by traditional providers build a better financial path. OppFi is an Inc. 5000 company for five straight years, a Deloitte's Technology Fast 500, and the seventh fastest-growing Chicagoland company by Crain's Chicago Business. The company was also named on Forbes America 2021 list of America's Best Startup Employers and Built In's 2021 Best Places to Work in Chicago. We welcome individuals to join us in facilitating financial inclusion and credit access for everyday consumers to live the life they deserve.
• *What you get to do:**

This role will report to our Sr. Manager, Application Advocates, you will provide high-quality customer service and assistance when responding to calls from customers and prospective customers. You will provide accurate and up-to-date answers to prospects and customers, while observing all compliance regulations.
• Respond to inbound calls
• Guide customers through the application process
• Request, verify, and review loan application supporting documents
• Review and evaluate customer's financial documents
• Collaborate with application processors to process applications in an expedited fashion.
• Complete BSA alerts
• Process customer profile updates
• Review banking transaction history for manual scoring
• Update Banking information
• Submit applications to underwriting
• Provide accurate responses to potential customers
• Treat all callers with respect and provide a world class customer experience
• Follow all policies, procedures and compliance regulations
• *What you will bring to the team:**
• 2+ years of experience in contact center environment
• Bilingual (English/Spanish)
• Accurate data entry
• Resourceful and able to problem solve
• *Reports to:** Sr. Manager Application Advocate
• *Job Level:** Entry

The minimum salary for this role is **$16.50 hr**. The total compensation package includes eligibility for a 1-time equity grant based on level.

The actual offer, reflecting the total compensation package and benefits, will be at the companys sole discretion, and determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.
• ***Define your career at OppFi****

OppFi is committed to providing an exceptional employee experience from Day 1. Key new hire programs include Day 1 Orientation, training with your manager and team, lunches with our CEO and President, and an educational summit featuring presentations by our senior leaders. Throughout and beyond your first-year journey, you'll have access to a variety of events focused on culture, inclusion, connection, and education. We want you to feel welcomed, informed, and valued for who you are and what you bring to our company.
• **Day 1 - Month 3: Define Your Mission**Youll understand our company mission, values, and vision, and how your position at OppFi plays a part in that. With the help of your manager, youll set mission-aligned goals to make an impact in your role.
• **Months 3 - 6: Define Your Belonging**Youll understand OppFis culture and know how to engage with and influence that culture.
• **Months 6 - 12: Define Your Journey**Youll feel confident in your ability to execute in your role and empowered to take next steps in developing your career at OppFi.
• ***Compensation and Benefits****

OppFi offers a flexible remote environment, 401(k) matching program, and flexible paid vacation. Other benefits include medical benefits, dental and vision coverage, and tuition reimbursement. To support your wellness & growth, we provide monthly meditation and yoga classes and access to all LinkedIn Learning courses. We also offer Fringe, which is a lifestyle benefits platform that lets you decide how you want to spend your rewards from dozens of vendors like Uber, Doordash and Urban Sitter. Dress code is casual.
• ***EEOC Statement:****

OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, or federal law or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. We aim to help our employees thrive where they work and beyond. Check out our Culture page

OppFi is committed to the full inclusion of all qualified individuals. As part of this commitment, OppFi will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our People team at recruiting@oppfi.com .
• Pursuant to the requirements of the California Consumer Privacy Act, OppFi is providing the "OppFi California Employee Privacy Policy", which details the categories of personal information collected and your rights under the policy. If you are a California resident, please review the policy here:*

Location (City) Our contact center is open from Sunday - Saturday, 9:00 a.m. - 11:00 pm (CST). Your regular work schedule will be based on business need and will include two consecutive days off every week. Please note, schedules are not finalized until approved by OppFi. Please select 4 schedules that you are available to work if hired for the role. *

All schedules are listed in CST.

Mon-Fri 9:00a-5:00p, Off Sat/Sun

Mon,Th,Fri,Sat,Sun 9:00a-5:00p, Off Tue/Wed

Mon, Tue 9:00a-5:00p, Wed 10:00a-6:00p, Off Th/Fri, Sat-Sun 9:00a-5:00p

Mon-Fri 10:00a-6:00p, Off Sat/Sun

Mon,Th,Fri,10:00a-6:00p, Off Tue/Wed, Sat-Sun 9:00a-5:00p

Mon-Fri 11:00a-7:00p, Off Sat/Sun

Mon,Tue,Wed 11:00a-7:00p, Off Th/Fri, Sat-Sun 9:00a-5:00p

Mon,Tue,Wed,Thur,11:00a-7:00p, Off Fri/Sat, Sun 9:00a-5:00p

Tue-Fri 11:00a-7:00p, Off Sun/Mon, Sat 9:00a-5:00p

Mon-Fri 1:00p-9:00p, Off Sat/Sun

Mon, Tue, Fri 1:00p-9:00p, Sat, Sun 9:00a-5:00p, Off Wed/Thu

Mon-Wed 1:00p-9:00p, Off Thu/Fr, Sat-Sun 9:00a-5:00p

Mon-Fri 2:00p-10:00p, Off Sat/Sun

Mon,Tue,Wed 2:00p-10:00p, Off Th/Fri, Sat-Sun 9:00a-5:00p

Mon,Thu,Fri 2:00p-10:00p, Off Tue/Wed, Sat-Sun 9:00a-5:00p

Mon-Fri 3:00p-11:00p, Off Sat/Sun
• *Demographic Questions** **U.S. Equal Opportunity Employment Information (Completion is voluntary)**

At OppFi, we dare to win, thus with the understanding that diverse teams coupled with inclusion and equity helps us win as a company - we invite all applicants to self-identify, on your application form via the EEOC portion.

We do not discriminate based on identity - race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, st
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via Talentify posted_at: 8 days agoschedule_type: Full-timesalary: 16 an hourwork_from_home: 1
Employer Industry: Financial Technology Platform Why Consider this Job Opportunity... - Salary up to $16.50 - Opportunity for career advancement and growth within the organization - Generous paid time off and flexible remote work environment - Tuition reimbursement and 401(k) matching program - Access to additional benefits such as medical plans, dental and vision coverage, and lifestyle benefits platform What to Expect (Job Responsibilities): - Employer Industry: Financial Technology Platform

Why Consider this Job Opportunity...
- Salary up to $16.50
- Opportunity for career advancement and growth within the organization
- Generous paid time off and flexible remote work environment
- Tuition reimbursement and 401(k) matching program
- Access to additional benefits such as medical plans, dental and vision coverage, and lifestyle benefits platform

What to Expect (Job Responsibilities):
- Assist customers with loan applications and provide high-quality customer service
- Liaison between application advocates and underwriting
- Ensure accuracy and completeness of loan application information
- Research and correct mistakes in applications
- Verify application data and identify discrepancies

What is Required (Qualifications):
- Bachelor's degree or equivalent work experience
- 1 to 3 years of experience in a collections-oriented contact center
- Commitment to excellent customer service
- Ability to work independently in a distraction-free environment
- Exceptional time management skills

How to Stand Out (Preferred Qualifications):
- A minimum of 2 years experience as a Loan Processor or similar position
- Collections or Sales oriented data processing/back-office experience

#FinancialTechnology #CustomerService #CareerGrowth #FlexibleWork #BenefitsPackage

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
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