Overclockers.co.uk is a leading online retailer of computer hardware and peripherals. The website provides a wide range of products such as CPUs, graphics cards, motherboards, memory modules, storage devices, gaming peripherals, and much more. Overclockers.co.uk offers competitive prices, top-quality products, and excellent customer service. The website features detailed product descriptions, specifications, and customer reviews to assist customers in making informed purchasing decisions. Overclockers.co.uk also offers pre-built gaming systems, upgrade kits, and a tuning service for those looking to get the most out of their hardware. The website is a one-stop-shop for all things computer-related, catering to everyone from casual users to gaming enthusiasts and professionals.
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EncryptedSite is Encrypted
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CountryHosted in United Kingdom
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#11,774 Site Rank
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Site Owner informationWhois info
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Parent_organization
#11,774
United Kingdom
Due to the growth of our business and a move to brand new premises, a vacancy has arisen for a Sales and Customer Service Advisor.
To be successful in this role you will need to possess a strong knowledge of computer hardware and have excellent customer service skills to assist our customers in person or electronically.
Hours of work are 40.67 per week, 08.30 to 17.30 Monday, Tuesday, Wednesday, Friday and 09.00 to 17.00 on Saturday. (There can be some flexibility on set week-day working, if required).
Responsibilities
• Welcoming customers to our brand new 'click and collect' counter
• Offering pre-sales... and hardware advice
• Assess customer needs using a 'customer first' approach and assist with product selection
• Provide up to date information on products and services
• Solving customer service issues
• Liaising with the Warehouse and Sales team
• Dealing with customer collections
• Previous customer service experience, an advantage but not necessary
• Strong knowledge of current hardware and configurations
• Excellent written and verbal communication skills
• A professional, pleasant and helpful attitude
• Minimum of 5 GCSE (or equivalent) including English Language at grade C or above
• IT Qualifications would be advantageous to your application but are not essential Show more details...