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Most recent job postings at Parchment
via Product Marketing Alliance
schedule_type: Full-timework_from_home: 1
Parchment is a company that is helping lifelong learners around the world make the most of their academic achievements, turning them into opportunities. It’s an important mission and as such, we actively seek employees that are passionate about education, technology, and doing their very best every day. You’ll be a key cross–functional player within the marketing team; collaborative mentality and... positive attitude are essential.
As a Portfolio
Parchment is a company that is helping lifelong learners around the world make the most of their academic achievements, turning them into opportunities. It’s an important mission and as such, we actively seek employees that are passionate about education, technology, and doing their very best every day. You’ll be a key cross–functional player within the marketing team; collaborative mentality and... positive attitude are essential.
As a Portfolio Marketing Manager for our Higher Education segment, you are responsible for the full customer lifecycle and a successful buyer journey for your product portfolio, including creating the GTM strategy and crafting the messaging and positioning around your products. You'll work closely with the Executive, Product, Sales, and Marketing teams to develop innovative marketing materials that drive demand. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into benefits is crucial. In your role as a Portfolio Marketing Manager you will be the expert in buyers: why they buy, how they buy, and their buying criteria. This position will report directly to the Director of Portfolio Marketing.
Key Responsibilities
• GTM Strategy – create and communicate the annual and quarterly GTM strategy to achieve business targets
• Develop product positioning and messaging that differentiates our products in the market
• Own, track, and report on business targets for your products
• Sales enablement – communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process of our products, training
• Product launch – work with the product team to identify opportunities for new product or feature launches, plan the launch of new products and releases, manage the cross–functional implementation of the plan, and define and track success of launches
• Competitive enablement – develop content and tools to support the SDRs and RSM teams in effectively battling key competitors; deliver trainings to empower them
• Market intelligence – be the expert on our buyers, why they buy, how they buy and their buying criteria; be the expert on the competition and how to beat them; deliver trainings to empower them
• Demand generation – develop strategy and GTM themes, curate buyer persona information and seasonality, and align product releases into the marketing programs that drive demand for our products
• Tradeshow and event support – propose session content, create session presentations, advise on collateral and booth design, and create strategic marketing materials to increase lead generation
• Demand generation – work closely with Programs Manager to develop editorial calendar
• Edit, proofread and improve content to maintain brand and voice consistency and product accuracy
• Advocacy – increase retention and referrals in existing customer base
• Identify happy customers, collect stories, create case studies and testimonials
• Review customer NPS feedback, conduct customer interviews, and generate ideas to increase customer engagement
• Analyze win/loss data reports and identify key themes; share with stakeholders
Qualifications:
• 5+ years of product or portfolio marketing experience
• High performing team player
• Great collaboration skills– excellent people and management skills to develop relationships with colleagues, cross–functional teams, and third parties
• Effective communicator - strong product and solution writing skills as well as presentation skills
• Enterprise/B2B experience highly desirable
• Potential of travel up to 25%
• Excellent PowerPoint/Google Slides, Excel/Google Sheets skills
• Familiarity with content management systems preferred
• Bachelor's degree or equivalent
Perks & Benefits:
• Comprehensive Health Package: Medical, Dental and Vision, including FSA & HSA program
• 401(k) company match
• 12 Paid Holidays
• Paid Time Off
• Internet Stipend
• Phone Stipend Show more details...
As a Portfolio Marketing Manager for our Higher Education segment, you are responsible for the full customer lifecycle and a successful buyer journey for your product portfolio, including creating the GTM strategy and crafting the messaging and positioning around your products. You'll work closely with the Executive, Product, Sales, and Marketing teams to develop innovative marketing materials that drive demand. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into benefits is crucial. In your role as a Portfolio Marketing Manager you will be the expert in buyers: why they buy, how they buy, and their buying criteria. This position will report directly to the Director of Portfolio Marketing.
Key Responsibilities
• GTM Strategy – create and communicate the annual and quarterly GTM strategy to achieve business targets
• Develop product positioning and messaging that differentiates our products in the market
• Own, track, and report on business targets for your products
• Sales enablement – communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process of our products, training
• Product launch – work with the product team to identify opportunities for new product or feature launches, plan the launch of new products and releases, manage the cross–functional implementation of the plan, and define and track success of launches
• Competitive enablement – develop content and tools to support the SDRs and RSM teams in effectively battling key competitors; deliver trainings to empower them
• Market intelligence – be the expert on our buyers, why they buy, how they buy and their buying criteria; be the expert on the competition and how to beat them; deliver trainings to empower them
• Demand generation – develop strategy and GTM themes, curate buyer persona information and seasonality, and align product releases into the marketing programs that drive demand for our products
• Tradeshow and event support – propose session content, create session presentations, advise on collateral and booth design, and create strategic marketing materials to increase lead generation
• Demand generation – work closely with Programs Manager to develop editorial calendar
• Edit, proofread and improve content to maintain brand and voice consistency and product accuracy
• Advocacy – increase retention and referrals in existing customer base
• Identify happy customers, collect stories, create case studies and testimonials
• Review customer NPS feedback, conduct customer interviews, and generate ideas to increase customer engagement
• Analyze win/loss data reports and identify key themes; share with stakeholders
Qualifications:
• 5+ years of product or portfolio marketing experience
• High performing team player
• Great collaboration skills– excellent people and management skills to develop relationships with colleagues, cross–functional teams, and third parties
• Effective communicator - strong product and solution writing skills as well as presentation skills
• Enterprise/B2B experience highly desirable
• Potential of travel up to 25%
• Excellent PowerPoint/Google Slides, Excel/Google Sheets skills
• Familiarity with content management systems preferred
• Bachelor's degree or equivalent
Perks & Benefits:
• Comprehensive Health Package: Medical, Dental and Vision, including FSA & HSA program
• 401(k) company match
• 12 Paid Holidays
• Paid Time Off
• Internet Stipend
• Phone Stipend Show more details...
via SchoolJobsNearMe.org
posted_at: 1 day agoschedule_type: Full-time
The Program Manager - High School Equivalency maintains and expands relationships with Parchment's most strategic customers (herein referred to as "members"), primarily in the High School Equivalency market. The Program Manager is responsible for achieving annual growth, member satisfaction targets, and business objectives in addition to maintaining and streamlining operations within these... accounts.
This individual must be a dynamic leader who
The Program Manager - High School Equivalency maintains and expands relationships with Parchment's most strategic customers (herein referred to as "members"), primarily in the High School Equivalency market. The Program Manager is responsible for achieving annual growth, member satisfaction targets, and business objectives in addition to maintaining and streamlining operations within these... accounts.
This individual must be a dynamic leader who can comfortably serve as the central point of contact for the members' executives, staff, and stakeholders. The job of the Program Manager is to develop and sustain a long-term strategic member relationship for mutual growth, profitability, trust, loyalty, and innovation. Lastly, the Program Manager must leverage the company's resources and capabilities in creating and fulfilling value-based solutions, to meet both the members and the company's current requirements and expectations as well as future potential.
The Program Manager - High School Equivalency reports to the K12 Director of Customer Success.
Primary Responsibilities:
• Establishes productive, professional relationships with key personnel in assigned strategic member markets and accounts, primarily in High School Equivalency.
• Coordinates communication among company personnel, including support, project management, product, finance, legal, and executive resources, in order to meet account performance objectives and members' expectations.
• Drives operational efficiency initiatives, including working with Member Consulting on new implementation efforts, collaborating with Member Support to improve order matching, electronic case, and phone support workflows, and with Product Management to develop and roll out new products and services that will address member needs and provide cost savings to the company.
• Collaborates with data management and serves in project management and QA capacity for all Extract, Transform, and Load (ETL) projects.
• Configure and test the application to meet client needs
• Proactively leads a joint company-strategic account planning process that develops short and long term mutual performance objectives, financial targets, and critical business milestones.
• Proactively assesses, clarifies, and validates members' needs on an ongoing basis. Address direct member escalations, and works with Member Support to address high-priority and high-visibility cases on an ad hoc basis.
• Prepare monthly, quarterly, and annual reports and forecasts related to order metrics, support metrics, revenues, and costs. Develop and manage ad hoc reports depending on the needs of the business and members.
• Drive new bookings in the High School Equivalency Market meeting annual quota expectations.
• Manage all renewal and expansion opportunities of named accounts. To include: quoting, negotiating, and closing contracts, and ensuring member invoices are paid on time.
Qualifications:
• Bachelor's degree from an accredited institution or equivalent experience
• Seven to ten years of working experience in sales/account management and project/program management, preferably within the software industry
• Experience collaborating with cross-functionally teams
• High level of proficiency in report creation and data analysis and process documentation
• High level of interpersonal relationships and good communication skills, both in written and verbal
• Strong knowledge and understanding of a number of business-related software platforms
• Ability to travel as needed
• Ability to perform in a flexible, dynamic, and culturally diverse working environment
• Proven ability to exceed performance metrics within the required time period
Perks & Benefits:
• Compensation: $70,000 - $85,000 with a 20% variable comp.
• Comprehensive Health Package: Medical, Dental, and Vision
• FSA & HSA
• 401K company match
• 12 Paid Holidays
• PTO Accrual of up to 19 days for 1st year (increases with tenure)
• Parental Leave (6 weeks paid)
• Work-from-home equipment provided Show more details...
This individual must be a dynamic leader who can comfortably serve as the central point of contact for the members' executives, staff, and stakeholders. The job of the Program Manager is to develop and sustain a long-term strategic member relationship for mutual growth, profitability, trust, loyalty, and innovation. Lastly, the Program Manager must leverage the company's resources and capabilities in creating and fulfilling value-based solutions, to meet both the members and the company's current requirements and expectations as well as future potential.
The Program Manager - High School Equivalency reports to the K12 Director of Customer Success.
Primary Responsibilities:
• Establishes productive, professional relationships with key personnel in assigned strategic member markets and accounts, primarily in High School Equivalency.
• Coordinates communication among company personnel, including support, project management, product, finance, legal, and executive resources, in order to meet account performance objectives and members' expectations.
• Drives operational efficiency initiatives, including working with Member Consulting on new implementation efforts, collaborating with Member Support to improve order matching, electronic case, and phone support workflows, and with Product Management to develop and roll out new products and services that will address member needs and provide cost savings to the company.
• Collaborates with data management and serves in project management and QA capacity for all Extract, Transform, and Load (ETL) projects.
• Configure and test the application to meet client needs
• Proactively leads a joint company-strategic account planning process that develops short and long term mutual performance objectives, financial targets, and critical business milestones.
• Proactively assesses, clarifies, and validates members' needs on an ongoing basis. Address direct member escalations, and works with Member Support to address high-priority and high-visibility cases on an ad hoc basis.
• Prepare monthly, quarterly, and annual reports and forecasts related to order metrics, support metrics, revenues, and costs. Develop and manage ad hoc reports depending on the needs of the business and members.
• Drive new bookings in the High School Equivalency Market meeting annual quota expectations.
• Manage all renewal and expansion opportunities of named accounts. To include: quoting, negotiating, and closing contracts, and ensuring member invoices are paid on time.
Qualifications:
• Bachelor's degree from an accredited institution or equivalent experience
• Seven to ten years of working experience in sales/account management and project/program management, preferably within the software industry
• Experience collaborating with cross-functionally teams
• High level of proficiency in report creation and data analysis and process documentation
• High level of interpersonal relationships and good communication skills, both in written and verbal
• Strong knowledge and understanding of a number of business-related software platforms
• Ability to travel as needed
• Ability to perform in a flexible, dynamic, and culturally diverse working environment
• Proven ability to exceed performance metrics within the required time period
Perks & Benefits:
• Compensation: $70,000 - $85,000 with a 20% variable comp.
• Comprehensive Health Package: Medical, Dental, and Vision
• FSA & HSA
• 401K company match
• 12 Paid Holidays
• PTO Accrual of up to 19 days for 1st year (increases with tenure)
• Parental Leave (6 weeks paid)
• Work-from-home equipment provided Show more details...
via Jooble
posted_at: 3 days agoschedule_type: Full-time
The Parchment mission is to Turn Credentials Into Opportunities. As the leaderin electronic credential exchange, Parchment enables learners to collect, promote, and share their academic credentials for the next step in their educational and career journey. The Parchment platform has helped millions of Learners, thousands of high schools, colleges, and universities, exchange more than 40 million... transcripts and other credentials globally.
Founded
The Parchment mission is to Turn Credentials Into Opportunities. As the leaderin electronic credential exchange, Parchment enables learners to collect, promote, and share their academic credentials for the next step in their educational and career journey. The Parchment platform has helped millions of Learners, thousands of high schools, colleges, and universities, exchange more than 40 million... transcripts and other credentials globally.
Founded in 2003, Parchment LLC is headquartered in Scottsdale, AZ, and is one of the fastest-growing educational technology companies in the world. In the next twelve months, Parchment will issue more than 20mm+ credentials through its network of serving more than 40% of currently enrolled high school students and 60% of higher education students in the US.
The Member Services team is looking for a Member Support Representative that is a positive, accountable, goal-driven achiever with a healthy sense of humor. The best Member Support Representatives truly enjoy building relationships both internally and externally and get excited about digging in to find solutions to our customers' most complex challenges. While driven to achieve their own individual goals and highly self-accountable, these superstars also enjoy working collaboratively as part of a team.
Our Member Support Representatives are the first line of assistance for users of Parchment's products within the higher education and K12 institutions we serve. From the point of implementation throughout the life of the engagement, the MSR is there to assist the Office of the Registrar, Admissions, IT, and other key stakeholders. On a day-to-day basis, you will spend time:
Engaging with our Members via email and by phone, to answer questions, solve problems, and build trust.
Work as part of a team to achieve key metrics and grow, together and individually.
Qualifications: Bachelor's degree or equivalent work experience in Higher Education or Education Technology
Experience using Microsoft Office products; familiarity with Salesforce and student information systems preferred
Superior communication skills, both written and verbal
Critical thinking and problem-solving skills
A track record of achievement, reliability, and integrity
Working with Institution's Student Information Systems preferred
Higher Education experience background preferred
Familiar with FERPA compliance
Remote experience preferred
Perks & Benefits: Salary Range: $34,000 - $46,000
Comprehensive Health Package: Medical, Dental, and Vision
FSA & HSA programs
401K company match
12 Paid Holidays
PTO Accrual up to 19 days (increases with tenure)
Parental Leave (6 weeks paid)
Work-from-home equipment provided Show more details...
Founded in 2003, Parchment LLC is headquartered in Scottsdale, AZ, and is one of the fastest-growing educational technology companies in the world. In the next twelve months, Parchment will issue more than 20mm+ credentials through its network of serving more than 40% of currently enrolled high school students and 60% of higher education students in the US.
The Member Services team is looking for a Member Support Representative that is a positive, accountable, goal-driven achiever with a healthy sense of humor. The best Member Support Representatives truly enjoy building relationships both internally and externally and get excited about digging in to find solutions to our customers' most complex challenges. While driven to achieve their own individual goals and highly self-accountable, these superstars also enjoy working collaboratively as part of a team.
Our Member Support Representatives are the first line of assistance for users of Parchment's products within the higher education and K12 institutions we serve. From the point of implementation throughout the life of the engagement, the MSR is there to assist the Office of the Registrar, Admissions, IT, and other key stakeholders. On a day-to-day basis, you will spend time:
Engaging with our Members via email and by phone, to answer questions, solve problems, and build trust.
Work as part of a team to achieve key metrics and grow, together and individually.
Qualifications: Bachelor's degree or equivalent work experience in Higher Education or Education Technology
Experience using Microsoft Office products; familiarity with Salesforce and student information systems preferred
Superior communication skills, both written and verbal
Critical thinking and problem-solving skills
A track record of achievement, reliability, and integrity
Working with Institution's Student Information Systems preferred
Higher Education experience background preferred
Familiar with FERPA compliance
Remote experience preferred
Perks & Benefits: Salary Range: $34,000 - $46,000
Comprehensive Health Package: Medical, Dental, and Vision
FSA & HSA programs
401K company match
12 Paid Holidays
PTO Accrual up to 19 days (increases with tenure)
Parental Leave (6 weeks paid)
Work-from-home equipment provided Show more details...
via Lensa
posted_at: 4 days agoschedule_type: Full-time
The Parchment mission is to Turn Credentials Into Opportunities. As the leaderin electronic credential exchange, Parchment enables learners to collect, promote, and share their academic credentials for the next step in their educational and career journey. The Parchment platform has helped millions of Learners, thousands of high schools, colleges, and universities, exchange more than 40 million... transcripts and other credentials globally.
Founded
The Parchment mission is to Turn Credentials Into Opportunities. As the leaderin electronic credential exchange, Parchment enables learners to collect, promote, and share their academic credentials for the next step in their educational and career journey. The Parchment platform has helped millions of Learners, thousands of high schools, colleges, and universities, exchange more than 40 million... transcripts and other credentials globally.
Founded in 2003, Parchment LLC is headquartered in Scottsdale, AZ, and is one of the fastest-growing educational technology companies in the world. In the next twelve months, Parchment will issue more than 20mm+ credentials through its network of serving more than 40% of currently enrolled high school students and 60% of higher education students in the US.
The Member Services team is looking for a Member Support Representative that is a positive, accountable, goal-driven achiever with a healthy sense of humor. The best Member Support Representatives truly enjoy building relationships both internally and externally and get excited about digging in to find solutions to our customers’ most complex challenges. While driven to achieve their own individual goals and highly self-accountable, these superstars also enjoy working collaboratively as part of a team.
Our Member Support Representatives are the first line of assistance for users of Parchment’s products within the higher education and K12 institutions we serve. From the point of implementation throughout the life of the engagement, the MSR is there to assist the Office of the Registrar, Admissions, IT, and other key stakeholders. On a day-to-day basis, you will spend time:
• Engaging with our Members via email and by phone, to answer questions, solve problems, and build trust.
• Work as part of a team to achieve key metrics and grow, together and individually.
Qualifications:
• Bachelor’s degree or equivalent work experience in Higher Education or Education Technology
• Experience using Microsoft Office products; familiarity with Salesforce and student information systems preferred
• Superior communication skills, both written and verbal
• Critical thinking and problem-solving skills
• A track record of achievement, reliability, and integrity
• Working with Institution's Student Information Systems preferred
• Higher Education experience background preferred
• Familiar with FERPA compliance
• Remote experience preferred
Perks & Benefits:
• Salary Range: $34,000 - $46,000
• Comprehensive Health Package: Medical, Dental, and Vision
• FSA & HSA programs
• 401K company match
• 12 Paid Holidays
• PTO Accrual up to 19 days (increases with tenure)
• Parental Leave (6 weeks paid)
• Work-from-home equipment provided Show more details...
Founded in 2003, Parchment LLC is headquartered in Scottsdale, AZ, and is one of the fastest-growing educational technology companies in the world. In the next twelve months, Parchment will issue more than 20mm+ credentials through its network of serving more than 40% of currently enrolled high school students and 60% of higher education students in the US.
The Member Services team is looking for a Member Support Representative that is a positive, accountable, goal-driven achiever with a healthy sense of humor. The best Member Support Representatives truly enjoy building relationships both internally and externally and get excited about digging in to find solutions to our customers’ most complex challenges. While driven to achieve their own individual goals and highly self-accountable, these superstars also enjoy working collaboratively as part of a team.
Our Member Support Representatives are the first line of assistance for users of Parchment’s products within the higher education and K12 institutions we serve. From the point of implementation throughout the life of the engagement, the MSR is there to assist the Office of the Registrar, Admissions, IT, and other key stakeholders. On a day-to-day basis, you will spend time:
• Engaging with our Members via email and by phone, to answer questions, solve problems, and build trust.
• Work as part of a team to achieve key metrics and grow, together and individually.
Qualifications:
• Bachelor’s degree or equivalent work experience in Higher Education or Education Technology
• Experience using Microsoft Office products; familiarity with Salesforce and student information systems preferred
• Superior communication skills, both written and verbal
• Critical thinking and problem-solving skills
• A track record of achievement, reliability, and integrity
• Working with Institution's Student Information Systems preferred
• Higher Education experience background preferred
• Familiar with FERPA compliance
• Remote experience preferred
Perks & Benefits:
• Salary Range: $34,000 - $46,000
• Comprehensive Health Package: Medical, Dental, and Vision
• FSA & HSA programs
• 401K company match
• 12 Paid Holidays
• PTO Accrual up to 19 days (increases with tenure)
• Parental Leave (6 weeks paid)
• Work-from-home equipment provided Show more details...
via Scottsdale, AZ - Geebo
posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
Job Details Description The Parchment mission is to Turn Credentials Into Opportunities. As the leader in electronic credential exchange, Parchment enables learners to collect, promote, and share their academic credentials for the next step in their educational and career journey. The Parchment platform has helped millions of Learners, thousands of highschools, colleges, and universities, exchange more than 40 million transcripts and other credentials
Job Details Description The Parchment mission is to Turn Credentials Into Opportunities. As the leader in electronic credential exchange, Parchment enables learners to collect, promote, and share their academic credentials for the next step in their educational and career journey. The Parchment platform has helped millions of Learners, thousands of highschools, colleges, and universities, exchange more than 40 million transcripts and other credentials globally. Founded in 2003, Parchment LLC is headquartered in Scottsdale, AZ, is one of the fastest growing educational technology companies in the world. In the next twelve months Parchment will issue more than 20mm
credentials through its network through serving more than 40% of currently enrolled high school students and 60% of higher education students in the US. The Member Services team is looking for a Director of Operations who will be a leader engaging with teams inside and outside of Parchment to ensure the successful delivery of... high quality print credentials. Working with members of the Executive Leadership Team you will envision and lead all aspects of the print operations function to achieve Parchment's related objectives. You will work with vendors and suppliers ensuring that the equipment is always running optimally, inventory is on-hand, and Members are satisfied. You will lead a team of professionals responsible for ensuring that the right credential gets to the right place, on time, in pristine condition, every time. You will collaborate with the Members directly, and work with Product Management, Engineering, Member Development and Operations to continue to grow and scale the print operations function, including oversight of strategic partnerships in this space. Primary
Responsibilities:
Manage the team responsible for operational delivery of print services Participate in content meetings, reviews, and other project based meetings as needed to deliver high quality print services Work with Members, partners, and stakeholders to meet all service level agreements Hire, train, coach, and develop print operators in accordance with Parchment's culture of developing its people Empower and enable the print team to achieve operational goals by closely monitoring work processes and by delegating as appropriate within the team Create, manage and prioritize print production pipeline, schedules and print specifications for day, week, month, quarter Execute and monitor daily and weekly operational processes to ensure program integrity Utilize Parchment application knowledge to track and resolve any issues or errors Collaborate with team members on 'best practices' for operational efficiency. Build productive relationships within the team as well as members and internal stakeholders Acts as a point of escalation, responding to issues and escalated customer inquiries in a timely and effective manner Own quality control (QC) of all output to ensure services delivered match the order Flexibility in accommodating rapid change and capacity to learn quickly. Knowledge and experience with design and production processes. Must possess exceptional organization, time management, excellent verbal/written communication skills, interpersonal skills and ability to prioritize.
Qualifications:
Bachelor's degree or manufacturing / commercial print experience TQM experience preferred Previous experience within Parchment preferred Proficient with MS Office suite and PDF editors Proven ability to work with cross-functional teams, collaborating with internal and external stakeholders partners todeliver high quality results Critical sense of detail, accountability and the ability to prioritize appropriately Ability to work with short deadlines, and deliver on set milestones Ability to work under pressure, establish work priorities, and multi-task Ability to produce accurate work product and strong attention to detail Demonstrated success in delivering outstanding customer service Strong written and verbal communication skills
Salary Range:
$80K -- $100K
Minimum Qualification
Operations ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
credentials through its network through serving more than 40% of currently enrolled high school students and 60% of higher education students in the US. The Member Services team is looking for a Director of Operations who will be a leader engaging with teams inside and outside of Parchment to ensure the successful delivery of... high quality print credentials. Working with members of the Executive Leadership Team you will envision and lead all aspects of the print operations function to achieve Parchment's related objectives. You will work with vendors and suppliers ensuring that the equipment is always running optimally, inventory is on-hand, and Members are satisfied. You will lead a team of professionals responsible for ensuring that the right credential gets to the right place, on time, in pristine condition, every time. You will collaborate with the Members directly, and work with Product Management, Engineering, Member Development and Operations to continue to grow and scale the print operations function, including oversight of strategic partnerships in this space. Primary
Responsibilities:
Manage the team responsible for operational delivery of print services Participate in content meetings, reviews, and other project based meetings as needed to deliver high quality print services Work with Members, partners, and stakeholders to meet all service level agreements Hire, train, coach, and develop print operators in accordance with Parchment's culture of developing its people Empower and enable the print team to achieve operational goals by closely monitoring work processes and by delegating as appropriate within the team Create, manage and prioritize print production pipeline, schedules and print specifications for day, week, month, quarter Execute and monitor daily and weekly operational processes to ensure program integrity Utilize Parchment application knowledge to track and resolve any issues or errors Collaborate with team members on 'best practices' for operational efficiency. Build productive relationships within the team as well as members and internal stakeholders Acts as a point of escalation, responding to issues and escalated customer inquiries in a timely and effective manner Own quality control (QC) of all output to ensure services delivered match the order Flexibility in accommodating rapid change and capacity to learn quickly. Knowledge and experience with design and production processes. Must possess exceptional organization, time management, excellent verbal/written communication skills, interpersonal skills and ability to prioritize.
Qualifications:
Bachelor's degree or manufacturing / commercial print experience TQM experience preferred Previous experience within Parchment preferred Proficient with MS Office suite and PDF editors Proven ability to work with cross-functional teams, collaborating with internal and external stakeholders partners todeliver high quality results Critical sense of detail, accountability and the ability to prioritize appropriately Ability to work with short deadlines, and deliver on set milestones Ability to work under pressure, establish work priorities, and multi-task Ability to produce accurate work product and strong attention to detail Demonstrated success in delivering outstanding customer service Strong written and verbal communication skills
Salary Range:
$80K -- $100K
Minimum Qualification
Operations ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Ladders
posted_at: 14 days agoschedule_type: Full-timesalary: 100K–150K a year
Software Engineer, Web Developer
Job Category: Engineering...
Requisition Number: FRONT001173
Posting Details
• Posted: May 27, 2023
• Full-Time
Locations
• Showing 1 location
• Remote
• Scottsdale, AZ 85253, USA
• Travel Required: No
Job Details
Description
We Are Parchment - Empowering Global Credentialing Opportunities
At Parchment, we turn credentials into opportunities. As an industry-leading EdTech company, we're the gold standard
Software Engineer, Web Developer
Job Category: Engineering...
Requisition Number: FRONT001173
Posting Details
• Posted: May 27, 2023
• Full-Time
Locations
• Showing 1 location
• Remote
• Scottsdale, AZ 85253, USA
• Travel Required: No
Job Details
Description
We Are Parchment - Empowering Global Credentialing Opportunities
At Parchment, we turn credentials into opportunities. As an industry-leading EdTech company, we're the gold standard in digital credential services, simplifying the request, verification, and sharing of credentials for learners, academic institutions, and employers worldwide. Our powerful platform has facilitated the exchange of over 100 million transcripts and other credentials, empowering millions of people and thousands of schools and universities globally. We're a team of dedicated professionals committed to making a tangible difference in the world of education.
We envision a world as diverse as the one we live in, and we're proud to cultivate a workplace that embraces this diversity. Here, we look beyond labels. We value you for your passion, your commitment to quality, your innovative spirit, and your desire to collaborate. At Parchment, we live by principles, upholding a daily culture of innovation and continuous improvement.
Let's redefine the future of credentialing together. Come, be a part of our story.
Full Stack Software Engineer - The Future of Digital Credentialing Starts Here
Location: Scottsdale, AZ (HQ) or Remote
About the role
As our Full Stack Software Engineer, you'll be integral to a dynamic team of diverse, curious, and creative developers. Together, we will drive the development of our transformative SaaS services and platform, turning credentials into opportunities for millions.
At Parchment, we believe in the power of curiosity, the value of education, and the potential of technology. We foster a culture of excellence and continuous improvement within our Agile and DevOps environment. As part of our team, you can work with an entrepreneurial mindset in a safe space that encourages innovation.
Our tech stack represents the cutting-edge of modern software development, and we're looking for developers who are excited about working in such an environment. If you have a strong experience in front-end user interface and server-side Java development and are passionate about uplifting your team members through shared learning and collaboration, we would love to hear from you.
Tech Stack:
Java, Spring, Springboot, React 16.8+, NextJS, Docker, Kubernetes, Postgres, Hibernate/JPA, Redis, ElasticSearch, and AWS cloud technologies.
Your Role and Responsibilities:
• Contribute to a high-performing team of engineers delivering scalable solutions within our microservices platform.
• Pioneer the use of new tools, emerging technologies, and best practices.
• Deliver high-quality, easily testable code.
• Collaborate in an Agile, Lean, and DevOps delivery environment.
• Participate constructively in code reviews.
• Collaborate closely with your team, agile coach, and product owners to deliver value.
Qualifications:
• Minimum five years of industry, enterprise-level software development experience.
• Strong proficiency in Object-Oriented concepts, design patterns, coding standards, and performance improvements.
• Solid experience with Java (JDK 8 and greater) and building Spring Boot RESTful APIs.
• Experience coding modern UI using React.
• Proficiency in SQL, JPA/Hibernate.
• Experience with Test-Driven Development (TDD) practices.
• Familiarity with build pipelines and tools like Git, Maven, IntelliJ, or VSCode.
• Experience in an Agile, Lean, and DevOps organization and culture.
• Excellent communication skills, working effectively in a team environment, and problem-solving.
Pluses:
• Experience with search technologies (preferably ElasticSearch).
• Experience with asynchronous messaging technologies.
• Familiarity with container technologies like Docker and Kubernetes.
• Experience with AWS technologies.
Desired Education:
Bachelor's degree in computer science, computer engineering, or other technical disciplines, or equivalent work experience.
What Sets Us Apart:
• Meaningful Impact: The work you do will have a direct effect on our mission of turning credentials into opportunities, making a genuine impact on learners, institutions, and employers worldwide.
• Collaborative Culture: Our team values diversity and believes having different perspectives is powerful. You will work with a group of supportive, inclusive, innovative, and dedicated professionals dedicated to continuous learning and collaboration.
• Growth & Learning: At Parchment, we create an atmosphere that motivates individuals to develop professionally and continuously learn. Your career journey will be filled with challenges, inspiration, and support.
• Technological Innovation: Be a part of a progressive technology environment where you can work with the latest technologies and methodologies in software development.
Perks & Benefits:
• Salary: $105,000 - $130,000
• Comprehensive Health Package: Medical, Dental, and Vision
• FSA & HSA program
• 401K company match
• Parental Leave (6 weeks paid)
• 12 Paid Holidays
• PTO - 19 days for 1st year (increases with tenure)
• Work-from-home equipment provided!
• Mac laptop included
Travel Required
No. 0 Show more details...
Job Category: Engineering...
Requisition Number: FRONT001173
Posting Details
• Posted: May 27, 2023
• Full-Time
Locations
• Showing 1 location
• Remote
• Scottsdale, AZ 85253, USA
• Travel Required: No
Job Details
Description
We Are Parchment - Empowering Global Credentialing Opportunities
At Parchment, we turn credentials into opportunities. As an industry-leading EdTech company, we're the gold standard in digital credential services, simplifying the request, verification, and sharing of credentials for learners, academic institutions, and employers worldwide. Our powerful platform has facilitated the exchange of over 100 million transcripts and other credentials, empowering millions of people and thousands of schools and universities globally. We're a team of dedicated professionals committed to making a tangible difference in the world of education.
We envision a world as diverse as the one we live in, and we're proud to cultivate a workplace that embraces this diversity. Here, we look beyond labels. We value you for your passion, your commitment to quality, your innovative spirit, and your desire to collaborate. At Parchment, we live by principles, upholding a daily culture of innovation and continuous improvement.
Let's redefine the future of credentialing together. Come, be a part of our story.
Full Stack Software Engineer - The Future of Digital Credentialing Starts Here
Location: Scottsdale, AZ (HQ) or Remote
About the role
As our Full Stack Software Engineer, you'll be integral to a dynamic team of diverse, curious, and creative developers. Together, we will drive the development of our transformative SaaS services and platform, turning credentials into opportunities for millions.
At Parchment, we believe in the power of curiosity, the value of education, and the potential of technology. We foster a culture of excellence and continuous improvement within our Agile and DevOps environment. As part of our team, you can work with an entrepreneurial mindset in a safe space that encourages innovation.
Our tech stack represents the cutting-edge of modern software development, and we're looking for developers who are excited about working in such an environment. If you have a strong experience in front-end user interface and server-side Java development and are passionate about uplifting your team members through shared learning and collaboration, we would love to hear from you.
Tech Stack:
Java, Spring, Springboot, React 16.8+, NextJS, Docker, Kubernetes, Postgres, Hibernate/JPA, Redis, ElasticSearch, and AWS cloud technologies.
Your Role and Responsibilities:
• Contribute to a high-performing team of engineers delivering scalable solutions within our microservices platform.
• Pioneer the use of new tools, emerging technologies, and best practices.
• Deliver high-quality, easily testable code.
• Collaborate in an Agile, Lean, and DevOps delivery environment.
• Participate constructively in code reviews.
• Collaborate closely with your team, agile coach, and product owners to deliver value.
Qualifications:
• Minimum five years of industry, enterprise-level software development experience.
• Strong proficiency in Object-Oriented concepts, design patterns, coding standards, and performance improvements.
• Solid experience with Java (JDK 8 and greater) and building Spring Boot RESTful APIs.
• Experience coding modern UI using React.
• Proficiency in SQL, JPA/Hibernate.
• Experience with Test-Driven Development (TDD) practices.
• Familiarity with build pipelines and tools like Git, Maven, IntelliJ, or VSCode.
• Experience in an Agile, Lean, and DevOps organization and culture.
• Excellent communication skills, working effectively in a team environment, and problem-solving.
Pluses:
• Experience with search technologies (preferably ElasticSearch).
• Experience with asynchronous messaging technologies.
• Familiarity with container technologies like Docker and Kubernetes.
• Experience with AWS technologies.
Desired Education:
Bachelor's degree in computer science, computer engineering, or other technical disciplines, or equivalent work experience.
What Sets Us Apart:
• Meaningful Impact: The work you do will have a direct effect on our mission of turning credentials into opportunities, making a genuine impact on learners, institutions, and employers worldwide.
• Collaborative Culture: Our team values diversity and believes having different perspectives is powerful. You will work with a group of supportive, inclusive, innovative, and dedicated professionals dedicated to continuous learning and collaboration.
• Growth & Learning: At Parchment, we create an atmosphere that motivates individuals to develop professionally and continuously learn. Your career journey will be filled with challenges, inspiration, and support.
• Technological Innovation: Be a part of a progressive technology environment where you can work with the latest technologies and methodologies in software development.
Perks & Benefits:
• Salary: $105,000 - $130,000
• Comprehensive Health Package: Medical, Dental, and Vision
• FSA & HSA program
• 401K company match
• Parental Leave (6 weeks paid)
• 12 Paid Holidays
• PTO - 19 days for 1st year (increases with tenure)
• Work-from-home equipment provided!
• Mac laptop included
Travel Required
No. 0 Show more details...
via LinkedIn
posted_at: 11 days agoschedule_type: Full-timesalary: 34K–46K a yearwork_from_home: 1
The Parchment mission is to Turn Credentials Into Opportunities. As the leader in electronic credential exchange, Parchment enables learners to collect, promote, and share their academic credentials for the next step in their educational and career journey. The Parchment platform has helped millions of Learners, thousands of high schools, colleges, and universities, exchange more than 40 million... transcripts and other credentials globally.
Founded
The Parchment mission is to Turn Credentials Into Opportunities. As the leader in electronic credential exchange, Parchment enables learners to collect, promote, and share their academic credentials for the next step in their educational and career journey. The Parchment platform has helped millions of Learners, thousands of high schools, colleges, and universities, exchange more than 40 million... transcripts and other credentials globally.
Founded in 2003, Parchment LLC is headquartered in Scottsdale, AZ, and is one of the fastest-growing educational technology companies in the world. In the next twelve months, Parchment will issue more than 20mm+ credentials through its network of serving more than 40% of currently enrolled high school students and 60% of higher education students in the US.
The Member Services team is looking for a Member Support Representative that is a positive, accountable, goal-driven achiever with a healthy sense of humor. The best Member Support Representatives truly enjoy building relationships both internally and externally and get excited about digging in to find solutions to our customers’ most complex challenges. While driven to achieve their own individual goals and highly self-accountable, these superstars also enjoy working collaboratively as part of a team.
Our Member Support Representatives are the first line of assistance for users of Parchment’s products within the higher education and K12 institutions we serve. From the point of implementation throughout the life of the engagement, the MSR is there to assist the Office of the Registrar, Admissions, IT, and other key stakeholders.
On a day-to-day basis, you will spend time:
• Engaging with our Members via email and by phone, to answer questions, solve problems, and build trust.
• Work as part of a team to achieve key metrics and grow, together and individually.
Qualifications:
• Bachelor’s degree or equivalent work experience in Higher Education or Education Technology
• Experience using Microsoft Office products; familiarity with Salesforce and student information systems preferred
• Superior communication skills, both written and verbal
• Critical thinking and problem-solving skills
• A track record of achievement, reliability, and integrity
Perks & Benefits:
• Salary Range: $34,000 - $46,000
• Comprehensive Health Package: Medical, Dental, and Vision
• FSA & HSA programs
• 401K company match
• 12 Paid Holidays
• PTO Accrual up to 19 days (increases with tenure)
• Parental Leave (6 weeks paid)
• Work-from-home equipment provided Show more details...
Founded in 2003, Parchment LLC is headquartered in Scottsdale, AZ, and is one of the fastest-growing educational technology companies in the world. In the next twelve months, Parchment will issue more than 20mm+ credentials through its network of serving more than 40% of currently enrolled high school students and 60% of higher education students in the US.
The Member Services team is looking for a Member Support Representative that is a positive, accountable, goal-driven achiever with a healthy sense of humor. The best Member Support Representatives truly enjoy building relationships both internally and externally and get excited about digging in to find solutions to our customers’ most complex challenges. While driven to achieve their own individual goals and highly self-accountable, these superstars also enjoy working collaboratively as part of a team.
Our Member Support Representatives are the first line of assistance for users of Parchment’s products within the higher education and K12 institutions we serve. From the point of implementation throughout the life of the engagement, the MSR is there to assist the Office of the Registrar, Admissions, IT, and other key stakeholders.
On a day-to-day basis, you will spend time:
• Engaging with our Members via email and by phone, to answer questions, solve problems, and build trust.
• Work as part of a team to achieve key metrics and grow, together and individually.
Qualifications:
• Bachelor’s degree or equivalent work experience in Higher Education or Education Technology
• Experience using Microsoft Office products; familiarity with Salesforce and student information systems preferred
• Superior communication skills, both written and verbal
• Critical thinking and problem-solving skills
• A track record of achievement, reliability, and integrity
Perks & Benefits:
• Salary Range: $34,000 - $46,000
• Comprehensive Health Package: Medical, Dental, and Vision
• FSA & HSA programs
• 401K company match
• 12 Paid Holidays
• PTO Accrual up to 19 days (increases with tenure)
• Parental Leave (6 weeks paid)
• Work-from-home equipment provided Show more details...
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