Patreon is a membership platform that provides tools for creators to run a subscription content service, as well as ways for artists to build relationships and provide exclusive experiences to their subscribers, or "patrons". Creators get a chance to earn a monthly income from a fan base, while patrons get access to exclusive content, community features, or rewards. It's a great way for independent artists and creators to earn a living from their work, while also providing an incentive for fans to support them.
Together with Sam Yam he developed a platform that allows 'patrons' to pay a set amount of money every time an artist creates a work of art.en.wikipedia.orgPatreon was co-founded in May 2013 by Sam Yam and musician Jack Conte, who was looking for a way to make a living from his YouTube videos.
Patreon was co-founded in May 2013 by Sam Yam and musician Jack Conte, who was looking for a way to make a living from his YouTube videos.en.wikipedia.orgTogether with Sam Yam he developed a platform that allows 'patrons' to pay a set amount of money every time an artist creates a work of art.
You are completely tied to the limitations that are built into Patreon’s web product, and don’t have the ability to build automations that’ll speed up your content and customer management.pencerw.comPatreon also fails to integrate well with accounting software - something that flies in the face of their promise to give creators “the stability you need to build an independent creative career.”
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#473 Site Rank
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Site age11 yrs old
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Site Owner informationWhois info
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HeadquartersSan Francisco, California,, U.S.
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Key peopleJack Conte (,CEO,)
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LaunchedMay 2, 2013
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Type of siteMembership platform
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Available inEnglish
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Created byJack Conte,Sam Yam
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Employees400 (2021)
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RegistrationRequired
#473
11 yrs
United States
We’re leaders in the... membership space with 250,000+ active creators and over $3.5 billion paid directly to creators on our platform. Our team is building tools to optimize the creator-to-fan relationship, including native video, enhanced podcasting features, improved creation tools, and new community experiences. We’re continuing to invest heavily in building the most talented team in the Creator Economy and are looking for a Senior Product Marketing Manager to support our mission.
About the Role
This Senior Product Marketing Manager will shape the product and GTM strategy for our Creator Tools products. You’ll partner with Product Management, Product Design, Engineering, UXR, Market Research and other cross functional teams to understand the needs of creators, uncover latent demand, and shape the product roadmap. You’ll partner with Marketing, Data Science, Creative, Communications, Growth, and Channel Leads to craft our product narrative and develop and execute breakthrough go-to-market strategies. This person will play a key role developing 0-1 products and bringing multiple high priority products to market.
• Partner with Product Management, Design, Engineering, UXR, and Data Science to shape the product strategy and feature roadmap for Creator Tools products.
• Conduct quantitative and qualitative research to gather creator and patron insights regarding Creator needs and use cases.
• Lead the go-to-market strategy and vision for products within Creator Tools.
• Own the end-to-end Creator Tools product journey for creators. You’ll work closely with cross-functional teams across the entire lifecycle, from ideation to launch to adoption. You crave working in an environment where you have a high degree of impact.
• Drive and scale adoption of Creator Tools products for new and existing creators and patrons.
About You
• 6+ years in product marketing at a tech company. You’ve brought scaled, consumer-grade products to market and now you’re looking for your next creative challenge. Bonus points if you’ve worked on creator products.
• Excellent communication capabilities and the ability to work across both highly technical and highly creative teams
• Demonstrated success in managing large cross-functional teams to bring products to market
• Proven experience influencing product development and product strategy using both quantitative and qualitative insights
• Deep product intuition and demonstrated ability to discover meaningful insights and uncover latent user needs
• A deep passion for helping creators, and a desire to get sh*t done.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
• Put Creators First | They’re the reason we’re here. When creators win, we win.
• Build with Craft | We sign our name to every deliverable, just like the creators we serve.
• Make it Happen | We don’t quit. We learn and deliver.
• Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package, benefits and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location and other job-related factors.
New York Pay Range
$132,000—$176,000 USD
The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package, benefits and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location and other job-related factors.
San Francisco Pay Range
$132,000—$176,000 USD Show more details...
Location: Remote – Must be able to work in USA business hours overlapping with our team in Eastern...
and Pacific time zones
Duration: 12 month contract
Hours: Full-time (40 hours/week), Monday through Friday
Rate: $40-45/hour
Job Description
The Community Manager, Online Community supports existing and in-development online
community spaces and events with stellar execution skills, a keen attention to detail, clear written
and verbal communication, and a passion for experiences that bring people together. This role will
support the Head of Online Community in the growth of our online community Discord server to
foster creator connection, education, collaboration and development.
The Community Manager works firsthand with the Patreon creator community in our Official Patreon
Creator Community Discord Server, which is operated by Patreon’s Creator Development team with
support of community moderators. Patreon’s online community space is a place for creators to go to
connect, learn, collaborate and grow together so that more independent creatives can find belonging
and inspiration in a community setting. This role will serve as an attentive listener and conversation
starter for creators in our online spaces, executing the day-to-day engagement tactics of a daily,
weekly, monthly and quarterly content calendar to ensure creators are collaborating, learning, and
conversing effectively with each other. With the launch of Patreon’s Creator Hub, the Community
Manager will align our community engagement calendar with our educational content calendar and
program key dates, ensuring that our resources are proactively, and effectively shared within our
online community.
As part of Patreon’s online community management, this role will help direct community members
with questions to the appropriate channels within our community Discord server as well as to
resources outside the online community space to reach Patreon’s Community Happiness and Trust &
Safety support teams.
What you will do:
● Cultivate Patreon’s creator community – represent Patreon’s Creator Development team with
candid and kind communication in online community spaces.
● Increase the engagement and quality of our creator communications in online community
spaces – expertly navigate community building tactics in our Online Community Discord
server generally, and specifically in helping to build and retain cohorts of program
participants, and support community moderator participation and retention.
● Support community programs – provide execution support for existing and in-development
online community workshops, events and programs, as well as support for other virtual
events with community engagement elements in platforms like Discord, Zoom and Welcome.
● Support online community operations – refine operational workflows and document
procedure improvements in the scaling of Patreon’s online community management.
Skills and experience you possess:
● 2+ years of experience in community management and other community/customer-focused
roles with a passion for community and community management
● Online community engagement: Representing and fostering a positive community
experience in online spaces with familiarity using Discord’s permission setting tools from the
perspective of a moderator or administrator
● Community event and program execution: Supporting events that foster relationships
between community members and with the company. Experience with event hosting
platforms like Welcome, Zoom, YouTube Live, Discord Stages and Voice channels a plus
● Data-tracking and reporting: Compiling community engagement and sentiment metrics to
streamline reporting
● Strong sense of empathy: Excellent written and verbal skills, effective at facilitating open and
sometimes difficult community/customer conversations with a positive, solutions-oriented
outlook
● Organized and detail-oriented: Able to sequence tasks and manage time effectively
● Self-motivated and curious: Possessing the ability to work well in independently and
collaborative team environments
● Superfan of creator and internet culture: Direct experience with creators/artists or as a
creator is a delightful nice-to-have
Projects you may work on:
● Creating a monthly engagement prompt content calendar with weekly prompts (Tuesday
Tips, Welcome Wednesdays, Friday Faves etc.), highlighting interesting creator conversations
in our community Discord server as a way to acknowledge active participants who model the
best of our community
● Authoritatively and empathetically enforcing our Discord server rules in day-to-day
conversations to keep chat channels on topic and the community safe
● Coordinating monthly community moderator meetups, ensuring our volunteer moderators
feel informed, supported, and in the know on upcoming events, policy changes, or new
features
● Assisting in administering Discord channel permissions, automations, bots, and server settings
to operate the community space efficiently
To Apply
Send a cover letter and your resume to community@patreon.com with the subject line Community
Manager FT Contractor Application.
Please be sure to specify what experience, if any, you have with Discord and online community
management and moderation along with your availability to start Show more details...
We’re leaders in the... membership space with 250,000+ active creators and over $3.5 billion paid directly to creators on our platform. Our team is building tools to optimize the creator-to-fan relationship, including native video, enhanced podcasting features, improved creation tools, and new community experiences. We’re continuing to invest heavily in building the most talented team in the Creator Economy and are looking for a Director of Product Design for our Creator Tools to support our mission. This position will be located onsite in our New York City office.
About the Role
• Lead a product design team to imagine the experience for creators on Patreon to help them launch and build sustainable businesses.
• Hire, manage, coach, and develop an exceptional team of product designers
• Report to the VP of design and partner with product, UX research, engineering, data science, people, and GTM leadership to define the future of creator tools and commerce experiences on Patreon both short-term and long-term.
• Influence strategy and align the organization by clearly and confidently presenting complex concepts to leadership and the broader organization, helping to drive design vision and innovation in our products.
• Oversee multiple projects and ensure the team delivers according to deadlines, is effective and team members are set up for success through clear goal setting and career support.
• Foster a strong, collaborative design practice.
About You
• Experience leading world-class consumer product design teams
• Well demonstrated ability to ruthlessly prioritize and build processes that scale
• Track record of hiring and developing talented product designers to achieve their best performance
• Thrives in an ambiguous, scaling, iterative design and development culture
• Ability to foster an innovative and collaborative and human-centered design culture in support of a fast-paced, holistic approach to product development
• An extremely high standard for craftsmanship
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
• Put Creators First | They’re the reason we’re here. When creators win, we win.
• Build with Craft | We sign our name to every deliverable, just like the creators we serve
• Make it Happen | We don’t quit. We learn and deliver.
• Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching Show more details...