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Most recent job postings at Pep Boys
via LinkedIn
posted_at: 3 days agoschedule_type: Full-time
Position Summary
Responsible for managing, directing and controlling all operations and sales functions for multiple shops and sales territories. Provide leadership to their service managers and outside sales team to drive an increase in sales, organic growth, and margin and manage expense control...
Duties & Responsibilities
• Ensure customer satisfaction and increase sales by implementing all marketing programs, ensure all employees are trained
Position Summary
Responsible for managing, directing and controlling all operations and sales functions for multiple shops and sales territories. Provide leadership to their service managers and outside sales team to drive an increase in sales, organic growth, and margin and manage expense control...
Duties & Responsibilities
• Ensure customer satisfaction and increase sales by implementing all marketing programs, ensure all employees are trained and follow all company procedures.
• Implement and ensure compliance with all company policies and procedures.
• Oversees the interviewing, selection, training and evaluation of store personnel. Hire and maintain the most qualified candidates that meet the requirements of the appropriate job description that will align with our corporate culture. Personnel management and leadership.
• Meet with direct reports on a regular basis (weekly, monthly, quarterly, etc.) to communicate company information including new initiatives, financial performance, goals and objectives, benchmarks and best practices.
• Safeguard company assets thru internal controls and systems and personal involvement in daily operations. Conduct store tours, store operational reviews and auditing internal controls for cash, accounts receivable and inventory.
• Improve profitability by increased sales and market share and expense control. Manage toward a positive cash flow by achieving sales forecast, maintaining payroll costs within budget, controlling operating expenses and managing all corporate assets including accounts receivable and inventory.
• Improve sales by supervising outside sales staff and conducting outside sales calls as deemed necessary. Participate in the creation of local marketing programs for both wholesale and retail customers. Facilitate customer training seminars in conjunction with manufacturers.
• Direct P&L responsibilities for other managers and participates in the development of fiscal budgets
• Responsible for the collection of Accounts Receivable.
• Additional duties as assigned.
Knowledge, Skills, And Abilities
• High school diploma required.
• Associates Degree required in business administration, marketing, operations management or similar.
• Bachelor's Degree preferred in business administration, marketing, operations management or similar.
• 10-15 years in the automotive service industry.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Repetitive movement of hands and fingers, typing or writing.
• Occasional standing and walking.
• Reach with hands and arms.
• Frequent travel.
• Talk and hear.
• Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met.
• High organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline driven environment Show more details...
Responsible for managing, directing and controlling all operations and sales functions for multiple shops and sales territories. Provide leadership to their service managers and outside sales team to drive an increase in sales, organic growth, and margin and manage expense control...
Duties & Responsibilities
• Ensure customer satisfaction and increase sales by implementing all marketing programs, ensure all employees are trained and follow all company procedures.
• Implement and ensure compliance with all company policies and procedures.
• Oversees the interviewing, selection, training and evaluation of store personnel. Hire and maintain the most qualified candidates that meet the requirements of the appropriate job description that will align with our corporate culture. Personnel management and leadership.
• Meet with direct reports on a regular basis (weekly, monthly, quarterly, etc.) to communicate company information including new initiatives, financial performance, goals and objectives, benchmarks and best practices.
• Safeguard company assets thru internal controls and systems and personal involvement in daily operations. Conduct store tours, store operational reviews and auditing internal controls for cash, accounts receivable and inventory.
• Improve profitability by increased sales and market share and expense control. Manage toward a positive cash flow by achieving sales forecast, maintaining payroll costs within budget, controlling operating expenses and managing all corporate assets including accounts receivable and inventory.
• Improve sales by supervising outside sales staff and conducting outside sales calls as deemed necessary. Participate in the creation of local marketing programs for both wholesale and retail customers. Facilitate customer training seminars in conjunction with manufacturers.
• Direct P&L responsibilities for other managers and participates in the development of fiscal budgets
• Responsible for the collection of Accounts Receivable.
• Additional duties as assigned.
Knowledge, Skills, And Abilities
• High school diploma required.
• Associates Degree required in business administration, marketing, operations management or similar.
• Bachelor's Degree preferred in business administration, marketing, operations management or similar.
• 10-15 years in the automotive service industry.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Repetitive movement of hands and fingers, typing or writing.
• Occasional standing and walking.
• Reach with hands and arms.
• Frequent travel.
• Talk and hear.
• Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met.
• High organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline driven environment Show more details...
via LinkedIn
posted_at: 13 days agoschedule_type: Full-timework_from_home: 1
Overview
Digital and eCommerce is at the core of what we do at Pep Boys. Our customers, who know Pep Boys as a leading provider of automotive service, are demanding richer digital experiences to complement the automotive repair services we provide. The SAP Commerce Cloud senior developer will be a critical part of our team responsible for building new functionality in SAP Hybris Commerce Cloud and managing technology project initiatives. The SAP CC
Overview
Digital and eCommerce is at the core of what we do at Pep Boys. Our customers, who know Pep Boys as a leading provider of automotive service, are demanding richer digital experiences to complement the automotive repair services we provide. The SAP Commerce Cloud senior developer will be a critical part of our team responsible for building new functionality in SAP Hybris Commerce Cloud and managing technology project initiatives. The SAP CC senior developer is responsible for technical assessments, design, prototypes, build and leading development of technology projects for PepBoys.com. They will also be involved in collaborating with offshore, onsite technical and Quality Assurance teams to support digital experience business needs.
This role will work in close collaboration with eCommerce, IT, Marketing, Development, External Agencies, Service Operations, and other key project stakeholders. The role also has a potential to grow into Commerce Cloud Architect and Team Lead... role as we build Next Gen solutions for Pep Boy’s digital platforms.
This individual will facilitate and coordinate with various departments in providing a best-in-class eCommerce experience for our multichannel customers, finding resolutions, and proactively problem-solving for any onsite or system issues. This individual would support defining, designing, and implementing future digital customer experiences for the Pep Boys eCommerce business. Success in this role means having a pulse on what the competition is doing, insight into best digital practices, and confidence to dig in and make a positive impact quickly.
Since 1921, Pep Boys has been one of the nation’s leading automotive aftermarket chains with over 8,000 service bays in more than 900 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. (“Icahn Enterprises”; NASDAQ: IEP).
Duties & Responsibilities
Participate, guide, and contribute to eCommerce requirements, solution design and agile development processDevelop new functionality for the eCommerce website, manage code quality, scope and risksReview and modify code for peer reviewReview design and plan with Functional team, align on delivery executionDevelop expertise in Pep Boys technical solutions as the go to on-site technical resourceManage the workload of the development and support teamsReview issues identified in Production, Prioritize, Story Point and escalate with SAP or internal teamsManage Production releases by having the cut over plan, support team coverage and other deployment activitiesWork with other technical teams (Store System, Enterprise and Vendors) on integrated solutionsBuild and manage integrations of the eCommerce solution with other supporting applicationsBuild and manage data loads in and out of the eCommerce solution Collaborate with the external technical teams in building and maintaining IT solutions and its integrationsAnalyze logs, dashboards and other reports to proactively identify issues and to resolve known issues
Knowledge, Skills, And Abilities
Interact with the business teams and provide solutions to business problemsUse communication programs such as Slack, Teams, Jira, and Confluence is a plusAbility to conceptualize ideas that bring simplicity to complex ideasPossesses excellent written, verbal, organization, and presentation skillsUnderstanding of all current digital and eCommerce technology and trends in the marketplaceStrong organization, project management skills, and attention to detailExperience in a high paced, high volume multitasking role and environments, working under tight deadlinesExperience with Adobe Launch, tag management, and pixel integration a plusUnderstanding of SEO-best practices is a plusUnderstanding of ADA-complaint code is a plusUnderstanding of CDN and WAF security is a plus
Experience And Credentials
Bachelor’s degree in Computer Science or equivalent required. 5+ years SAP Commerce Cloud / Hybris Commerce development experience with at least 2 years as senior developerOverall 7+ years of eCommerce and / or cloud environment experience Strong understanding of Hybris architecture, development methodologies, and best practicesExperience with Java, Spring, and other related technologiesExperience with Hybris Commerce Cloud v2, Solr, Hybris B2B accelerator, Hybris Core, Hybris Back office, WCMS, Smart Edit, add-ons, and customizationsExperience with source code management tools such as GitHub or Bitbucket Show more details...
Digital and eCommerce is at the core of what we do at Pep Boys. Our customers, who know Pep Boys as a leading provider of automotive service, are demanding richer digital experiences to complement the automotive repair services we provide. The SAP Commerce Cloud senior developer will be a critical part of our team responsible for building new functionality in SAP Hybris Commerce Cloud and managing technology project initiatives. The SAP CC senior developer is responsible for technical assessments, design, prototypes, build and leading development of technology projects for PepBoys.com. They will also be involved in collaborating with offshore, onsite technical and Quality Assurance teams to support digital experience business needs.
This role will work in close collaboration with eCommerce, IT, Marketing, Development, External Agencies, Service Operations, and other key project stakeholders. The role also has a potential to grow into Commerce Cloud Architect and Team Lead... role as we build Next Gen solutions for Pep Boy’s digital platforms.
This individual will facilitate and coordinate with various departments in providing a best-in-class eCommerce experience for our multichannel customers, finding resolutions, and proactively problem-solving for any onsite or system issues. This individual would support defining, designing, and implementing future digital customer experiences for the Pep Boys eCommerce business. Success in this role means having a pulse on what the competition is doing, insight into best digital practices, and confidence to dig in and make a positive impact quickly.
Since 1921, Pep Boys has been one of the nation’s leading automotive aftermarket chains with over 8,000 service bays in more than 900 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. (“Icahn Enterprises”; NASDAQ: IEP).
Duties & Responsibilities
Participate, guide, and contribute to eCommerce requirements, solution design and agile development processDevelop new functionality for the eCommerce website, manage code quality, scope and risksReview and modify code for peer reviewReview design and plan with Functional team, align on delivery executionDevelop expertise in Pep Boys technical solutions as the go to on-site technical resourceManage the workload of the development and support teamsReview issues identified in Production, Prioritize, Story Point and escalate with SAP or internal teamsManage Production releases by having the cut over plan, support team coverage and other deployment activitiesWork with other technical teams (Store System, Enterprise and Vendors) on integrated solutionsBuild and manage integrations of the eCommerce solution with other supporting applicationsBuild and manage data loads in and out of the eCommerce solution Collaborate with the external technical teams in building and maintaining IT solutions and its integrationsAnalyze logs, dashboards and other reports to proactively identify issues and to resolve known issues
Knowledge, Skills, And Abilities
Interact with the business teams and provide solutions to business problemsUse communication programs such as Slack, Teams, Jira, and Confluence is a plusAbility to conceptualize ideas that bring simplicity to complex ideasPossesses excellent written, verbal, organization, and presentation skillsUnderstanding of all current digital and eCommerce technology and trends in the marketplaceStrong organization, project management skills, and attention to detailExperience in a high paced, high volume multitasking role and environments, working under tight deadlinesExperience with Adobe Launch, tag management, and pixel integration a plusUnderstanding of SEO-best practices is a plusUnderstanding of ADA-complaint code is a plusUnderstanding of CDN and WAF security is a plus
Experience And Credentials
Bachelor’s degree in Computer Science or equivalent required. 5+ years SAP Commerce Cloud / Hybris Commerce development experience with at least 2 years as senior developerOverall 7+ years of eCommerce and / or cloud environment experience Strong understanding of Hybris architecture, development methodologies, and best practicesExperience with Java, Spring, and other related technologiesExperience with Hybris Commerce Cloud v2, Solr, Hybris B2B accelerator, Hybris Core, Hybris Back office, WCMS, Smart Edit, add-ons, and customizationsExperience with source code management tools such as GitHub or Bitbucket Show more details...
via BeBee
posted_at: 16 hours agoschedule_type: Full-time
Pay Rate:
Min: $31.55/hr...
Max: $41.36/hr.
Position Summary
The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the
Pay Rate:
Min: $31.55/hr...
Max: $41.36/hr.
Position Summary
The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.
Duties & Responsibilities
• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician)
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain and organized and neat shop
• Adhere to all company policies, procedures, safety, and environmental rules
Knowledge, Skills, and Abilities
This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:
• A High School Diploma or GED
• 5+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
• 8 or more ASE certifications are PREFERRED for this position (A1 through A8)
• Section 609 Certification required
• State Inspection license if applicable
• High level of motivation, energy and a customer-focused attitude.
• Must have a valid driver's license.
• Successful completion of drug screen
• Availability to work days, nights, holidays, and weekends as needed
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Extensive standing, walking, pushing and reaching.
• Need full range of motion for reaching, bending and stooping.
• Repetitive movement of hands, arms, legs.
• May drive a vehicle if needed.
• Lifting of heavy equipment >50 pounds is required.
• May work outside and be exposed to weather.
• Exposure to adverse weather conditions, chemicals, odors, dirt and dust.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Pep Boys is an Equal Opportunity Employer and considers all applicants without regard to their race, color, sex, age, marital status, religion, creed, national origin, disability, sexual orientation, gender identity or inclusion in any other category protected by law Show more details...
Min: $31.55/hr...
Max: $41.36/hr.
Position Summary
The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.
Duties & Responsibilities
• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician)
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain and organized and neat shop
• Adhere to all company policies, procedures, safety, and environmental rules
Knowledge, Skills, and Abilities
This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:
• A High School Diploma or GED
• 5+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
• 8 or more ASE certifications are PREFERRED for this position (A1 through A8)
• Section 609 Certification required
• State Inspection license if applicable
• High level of motivation, energy and a customer-focused attitude.
• Must have a valid driver's license.
• Successful completion of drug screen
• Availability to work days, nights, holidays, and weekends as needed
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Extensive standing, walking, pushing and reaching.
• Need full range of motion for reaching, bending and stooping.
• Repetitive movement of hands, arms, legs.
• May drive a vehicle if needed.
• Lifting of heavy equipment >50 pounds is required.
• May work outside and be exposed to weather.
• Exposure to adverse weather conditions, chemicals, odors, dirt and dust.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Pep Boys is an Equal Opportunity Employer and considers all applicants without regard to their race, color, sex, age, marital status, religion, creed, national origin, disability, sexual orientation, gender identity or inclusion in any other category protected by law Show more details...
via LinkedIn
schedule_type: Full-time
Position Summary
Responsible for the efficient diagnosis, repair and replacement of general automotive parts and accessories. Direct interaction with customers providing superior service through educating the customer on the problems and proposed solutions for their vehicle. Conduct a wide variety of diagnoses and repairs; including but not limited to performance, drivability and emissions... diagnostic, state safety and emissions testing, brakes,
Position Summary
Responsible for the efficient diagnosis, repair and replacement of general automotive parts and accessories. Direct interaction with customers providing superior service through educating the customer on the problems and proposed solutions for their vehicle. Conduct a wide variety of diagnoses and repairs; including but not limited to performance, drivability and emissions... diagnostic, state safety and emissions testing, brakes, steering and suspension, electrical, maintenance services, HVAC, starting and charging, and major engine.
Duties & Responsibilities
• Responsible for all aspects of diagnosis and repairing a customer's vehicle as well as caring for the vehicle while it is being repaired and properly securing it after repair is complete.
• Ensure all training completions are maintained at 100%
• Become a resource for technical matters related to installation and proper application of parts and accessories.
• Focus on customer needs.
• Maintain technical capabilities to ensure proficient use of service equipment and maintain certification status.
• Other duties as assigned.
Knowledge, Skills, And Abilities
• Possess or pursuing ASE's (A1 Engine Repair, A2 Automatic Transmission, A3 Manual Drive Transmission, A4 Steering and Suspension, A5 Brakes, A6 Electrical, A7 HVAC, A8 Engine Performance) are required.
• Ability to read, analyze, and interpret retail business reports, professional and/or technical journals, time reports, operational reports, government regulations, merchandising reports, plan-o-gram (merchandising) instructions or technical procedures.
• Ability to collect data or facts and draw valid and accurate conclusions.
• Ability to apply mathematical formulas to calculate commission, discounts, and interest.
• Ability to interpret an extensive variety of technical instructions in diagram form and deal with several abstract and concrete variables.
• Strong customer service skills.
• Strong verbal skills.
• Must have a valid driver's license.
• Successful completion of a pre-employment background check.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Extensive standing, walking, pushing and reaching.
• Need full range of motion for reaching, bending and stooping.
• Repetitive movement of hands, arms, legs.
• May drive a vehicle if needed.
• Lifting of heavy equipment >50 pounds is required.
• May work outside and be exposed to weather.
• Exposure to adverse weather conditions, chemicals, odors, dirt and dust.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Pay range for this position is $26.00 to $33.00 hr. based on experience.
• Bonus potential
• Medical, dental, and vision benefits beginning on the first of the month following or coinciding with your date of hire.
• Ability to enroll in a retirement plan.
• PTO Show more details...
Responsible for the efficient diagnosis, repair and replacement of general automotive parts and accessories. Direct interaction with customers providing superior service through educating the customer on the problems and proposed solutions for their vehicle. Conduct a wide variety of diagnoses and repairs; including but not limited to performance, drivability and emissions... diagnostic, state safety and emissions testing, brakes, steering and suspension, electrical, maintenance services, HVAC, starting and charging, and major engine.
Duties & Responsibilities
• Responsible for all aspects of diagnosis and repairing a customer's vehicle as well as caring for the vehicle while it is being repaired and properly securing it after repair is complete.
• Ensure all training completions are maintained at 100%
• Become a resource for technical matters related to installation and proper application of parts and accessories.
• Focus on customer needs.
• Maintain technical capabilities to ensure proficient use of service equipment and maintain certification status.
• Other duties as assigned.
Knowledge, Skills, And Abilities
• Possess or pursuing ASE's (A1 Engine Repair, A2 Automatic Transmission, A3 Manual Drive Transmission, A4 Steering and Suspension, A5 Brakes, A6 Electrical, A7 HVAC, A8 Engine Performance) are required.
• Ability to read, analyze, and interpret retail business reports, professional and/or technical journals, time reports, operational reports, government regulations, merchandising reports, plan-o-gram (merchandising) instructions or technical procedures.
• Ability to collect data or facts and draw valid and accurate conclusions.
• Ability to apply mathematical formulas to calculate commission, discounts, and interest.
• Ability to interpret an extensive variety of technical instructions in diagram form and deal with several abstract and concrete variables.
• Strong customer service skills.
• Strong verbal skills.
• Must have a valid driver's license.
• Successful completion of a pre-employment background check.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Extensive standing, walking, pushing and reaching.
• Need full range of motion for reaching, bending and stooping.
• Repetitive movement of hands, arms, legs.
• May drive a vehicle if needed.
• Lifting of heavy equipment >50 pounds is required.
• May work outside and be exposed to weather.
• Exposure to adverse weather conditions, chemicals, odors, dirt and dust.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Pay range for this position is $26.00 to $33.00 hr. based on experience.
• Bonus potential
• Medical, dental, and vision benefits beginning on the first of the month following or coinciding with your date of hire.
• Ability to enroll in a retirement plan.
• PTO Show more details...
via Salary.com
schedule_type: Full-time
Position Summary
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register...
Duties & Responsibilities
• First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating
Position Summary
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register...
Duties & Responsibilities
• First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
• Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
• Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
• Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
• Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
• Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
• Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
• Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
• In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.
• Other duties as assigned.
Knowledge, Skills, and Abilities
• High school diploma or equivalent required.
• Valid Driver's License.
• One year of related experience in the automotive service environment.
• One year of sales experience preferred.
• Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
• Strong verbal communication skills.
• Strong customer service skills.
• Ability to work Days, Nights, Weekends, Holidays.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
• Climb up and down ladders to retrieve and stock merchandise.
• Communicate effectively in person, by telephone, or by using telecommunications equipment.
• Enters and locates information on computer.
• Presents information to small and large groups.
• Visually verifies information, often in small print.
• Safely operates a motor vehicle.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled Show more details...
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register...
Duties & Responsibilities
• First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
• Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
• Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
• Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
• Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
• Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
• Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
• Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
• In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.
• Other duties as assigned.
Knowledge, Skills, and Abilities
• High school diploma or equivalent required.
• Valid Driver's License.
• One year of related experience in the automotive service environment.
• One year of sales experience preferred.
• Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
• Strong verbal communication skills.
• Strong customer service skills.
• Ability to work Days, Nights, Weekends, Holidays.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
• Climb up and down ladders to retrieve and stock merchandise.
• Communicate effectively in person, by telephone, or by using telecommunications equipment.
• Enters and locates information on computer.
• Presents information to small and large groups.
• Visually verifies information, often in small print.
• Safely operates a motor vehicle.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled Show more details...
via Salary.com
posted_at: 11 days agoschedule_type: Full-time
Position Summary
The General Service Technician must have a mechanical aptitude and is able to perform basic automotive services including mounting and balancing tires, tire repairs, oil changes, vehicle inspections and other less technical services while delivering an excellent customer experience. Responsible also to maintain clean and safe work areas in the tire and service department. The... General Service Technician may be required to provide
Position Summary
The General Service Technician must have a mechanical aptitude and is able to perform basic automotive services including mounting and balancing tires, tire repairs, oil changes, vehicle inspections and other less technical services while delivering an excellent customer experience. Responsible also to maintain clean and safe work areas in the tire and service department. The... General Service Technician may be required to provide advice to and sell customers on automotive services and repairs that are recommended or required for their vehicle.
Duties & Responsibilities
• Learn how to diagnose and repair basic automotive including brakes, alignments, suspensions, cooling and electrical
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology
• Change engine oil and filter
• Install and perform tire maintenance
• Install batteries and check starting / charging systems
• Install headlights and other small bulbs
• Repair flat tires
• Install wiper blades
• Stock and unload tires
• Assist fellow technicians/mechanics in performing technical activities
• Keep store management aware of mechanical repair problems as they occur
• Clean and maintain an organized and neat shop
• Adhere to all company policy, procedure, safety and environmental rules
Knowledge, Skills, and Abilities
• A valid driver's license
• Passion for career as a Technician in the automotive industry
• Eager to learn and competitive drive to succeed
• Must be at least 18 years of age
• High School Diploma or GED
• Availability to work days, nights, holidays, and weekends as needed
• Successful completion of pre-employment background check
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Extensive standing, walking, pushing and reaching.
• Need full range of motion for reaching, bending and stooping.
• Repetitive movement of hands, arms, legs.
• May drive a vehicle if needed.
• Frequent lifting of heavy equipment >100 pounds is required.
• May work outside and be exposed to weather.
• Exposure to adverse weather conditions, chemicals, odors, dirt and dust.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually moderate.
Pep Boys is an Equal Opportunity Employer and considers all applicants without regard to their race, color, sex, age, marital status, religion, creed, national origin, disability, sexual orientation, gender identity or inclusion in any other category protected by law Show more details...
The General Service Technician must have a mechanical aptitude and is able to perform basic automotive services including mounting and balancing tires, tire repairs, oil changes, vehicle inspections and other less technical services while delivering an excellent customer experience. Responsible also to maintain clean and safe work areas in the tire and service department. The... General Service Technician may be required to provide advice to and sell customers on automotive services and repairs that are recommended or required for their vehicle.
Duties & Responsibilities
• Learn how to diagnose and repair basic automotive including brakes, alignments, suspensions, cooling and electrical
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology
• Change engine oil and filter
• Install and perform tire maintenance
• Install batteries and check starting / charging systems
• Install headlights and other small bulbs
• Repair flat tires
• Install wiper blades
• Stock and unload tires
• Assist fellow technicians/mechanics in performing technical activities
• Keep store management aware of mechanical repair problems as they occur
• Clean and maintain an organized and neat shop
• Adhere to all company policy, procedure, safety and environmental rules
Knowledge, Skills, and Abilities
• A valid driver's license
• Passion for career as a Technician in the automotive industry
• Eager to learn and competitive drive to succeed
• Must be at least 18 years of age
• High School Diploma or GED
• Availability to work days, nights, holidays, and weekends as needed
• Successful completion of pre-employment background check
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Extensive standing, walking, pushing and reaching.
• Need full range of motion for reaching, bending and stooping.
• Repetitive movement of hands, arms, legs.
• May drive a vehicle if needed.
• Frequent lifting of heavy equipment >100 pounds is required.
• May work outside and be exposed to weather.
• Exposure to adverse weather conditions, chemicals, odors, dirt and dust.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually moderate.
Pep Boys is an Equal Opportunity Employer and considers all applicants without regard to their race, color, sex, age, marital status, religion, creed, national origin, disability, sexual orientation, gender identity or inclusion in any other category protected by law Show more details...
via BeBee
posted_at: 1 day agoschedule_type: Full-time
Position Summary
A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on... the problems and proposed solutions for their vehicle.
Duties
Position Summary
A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on... the problems and proposed solutions for their vehicle.
Duties & Responsibilities
• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.
Knowledge, Skills, and Abilities
This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:
• A High School Diploma or GED
• 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
• 4 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)
• Section 609 certification required
• State Inspection license if applicable
• High level of motivation, energy and a customer-focused attitude
• Must have a valid driver's license
• Successful completion of pre-employment background check
• Availability to work days, nights, holidays, and weekends as needed
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
• Communicate effectively in person, by telephone, or by using telecommunications equipment.
• Enters and locates information on computer.
• Presents information to small and large groups.
• Visually verifies information, often in small print.
• Safely operates a motor vehicle.
• Talk and hear.
Pep Boys is an Equal Opportunity Employer and considers all applicants without regard to their race, color, sex, age, marital status, religion, creed, national origin, disability, sexual orientation, gender identity or inclusion in any other category protected by law Show more details...
A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on... the problems and proposed solutions for their vehicle.
Duties & Responsibilities
• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.
Knowledge, Skills, and Abilities
This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:
• A High School Diploma or GED
• 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
• 4 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)
• Section 609 certification required
• State Inspection license if applicable
• High level of motivation, energy and a customer-focused attitude
• Must have a valid driver's license
• Successful completion of pre-employment background check
• Availability to work days, nights, holidays, and weekends as needed
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
• Communicate effectively in person, by telephone, or by using telecommunications equipment.
• Enters and locates information on computer.
• Presents information to small and large groups.
• Visually verifies information, often in small print.
• Safely operates a motor vehicle.
• Talk and hear.
Pep Boys is an Equal Opportunity Employer and considers all applicants without regard to their race, color, sex, age, marital status, religion, creed, national origin, disability, sexual orientation, gender identity or inclusion in any other category protected by law Show more details...
via BeBee
posted_at: 1 day agoschedule_type: Full-time
Position Summary
A Technician must professionally inspect, diagnose and repair tire and automotive services, while delivering an excellent customer experience. They must explain technical diagnoses and needed repairs to co-workers and customers. A Technician is expected to continuously learn new technical information and techniques in order to stay updated with rapidly changing automotive... technology and perform work in accordance with specifications.
Position Summary
A Technician must professionally inspect, diagnose and repair tire and automotive services, while delivering an excellent customer experience. They must explain technical diagnoses and needed repairs to co-workers and customers. A Technician is expected to continuously learn new technical information and techniques in order to stay updated with rapidly changing automotive... technology and perform work in accordance with specifications. A successful Technician will also train and mentor co-workers as well as maintain clean and safe work areas.
Duties & Responsibilities
• Diagnose and repair to specifications -- brake and hydraulic, exhaust, basic electrical, cooling system, suspension and alignment, perform all maintenance services.
• Perform job duties of all lower job descriptions (Mechanic and General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.
Knowledge, Skills, and Abilities
We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:
• A High School Diploma or GED
• At least 1 year of strong automotive mechanical diagnosis, problem-solving and repair experience.
• 2 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes)
• Section 609 certification PREFERRED
• State Inspection license if applicable
• High level of motivation, energy and a customer-focused attitude.
• Must have a valid driver's license
• Successful completion of pre-employment background check
• Availability to work days, nights, holidays, and weekends as needed
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
• Communicate effectively in person, by telephone, or by using telecommunications equipment.
• Enters and locates information on computer.
• Presents information to small and large groups.
• Visually verifies information, often in small print.
• Safely operates a motor vehicle.
• Talk and hear.
Pep Boys is an Equal Opportunity Employer and considers all applicants without regard to their race, color, sex, age, marital status, religion, creed, national origin, disability, sexual orientation, gender identity or inclusion in any other category protected by law Show more details...
A Technician must professionally inspect, diagnose and repair tire and automotive services, while delivering an excellent customer experience. They must explain technical diagnoses and needed repairs to co-workers and customers. A Technician is expected to continuously learn new technical information and techniques in order to stay updated with rapidly changing automotive... technology and perform work in accordance with specifications. A successful Technician will also train and mentor co-workers as well as maintain clean and safe work areas.
Duties & Responsibilities
• Diagnose and repair to specifications -- brake and hydraulic, exhaust, basic electrical, cooling system, suspension and alignment, perform all maintenance services.
• Perform job duties of all lower job descriptions (Mechanic and General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.
Knowledge, Skills, and Abilities
We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:
• A High School Diploma or GED
• At least 1 year of strong automotive mechanical diagnosis, problem-solving and repair experience.
• 2 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes)
• Section 609 certification PREFERRED
• State Inspection license if applicable
• High level of motivation, energy and a customer-focused attitude.
• Must have a valid driver's license
• Successful completion of pre-employment background check
• Availability to work days, nights, holidays, and weekends as needed
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
• Communicate effectively in person, by telephone, or by using telecommunications equipment.
• Enters and locates information on computer.
• Presents information to small and large groups.
• Visually verifies information, often in small print.
• Safely operates a motor vehicle.
• Talk and hear.
Pep Boys is an Equal Opportunity Employer and considers all applicants without regard to their race, color, sex, age, marital status, religion, creed, national origin, disability, sexual orientation, gender identity or inclusion in any other category protected by law Show more details...
via Salary.com
schedule_type: Full-time
Position Summary
As a Sales and Commercial Associate, you are responsible for providing superior customer service and assist in driving sales across the commercial, retail, and hard parts business. Provide essential task support by partnering with management to execute visual presentation standards, provide phone and in-person support to commercial customers, maximize inventory, and proactively... engage customers on the sales floor and at the register.
Position Summary
As a Sales and Commercial Associate, you are responsible for providing superior customer service and assist in driving sales across the commercial, retail, and hard parts business. Provide essential task support by partnering with management to execute visual presentation standards, provide phone and in-person support to commercial customers, maximize inventory, and proactively... engage customers on the sales floor and at the register. This position has been designated as a safety-sensitive position.
Duties and Responsibilities
• Under the direction of Management, assist with store merchandising activities, maintain standards of appearance, and coordinate and cooperate with associates in the execution of plan-o-grams, overall product presentation, inventory management, reverse logistics process, pricing, signage and various product initiatives to enhance the customer experience and maximize inventory turns.
• Promptly answers all incoming customer calls on the Commercial phone line; professionally address and direct customer needs. Engage any and all customers as needed, whether on the commercial phone line or on the retail sales floor, and is fully trained on all register procedures.
• Under the direction of Management, participates in truck-day operations, cycle counts, audits, and organization of the back room.
• Under the direction of management, executes promotions, sales tactics, spiffs and sales incentives.
• Handle all customer transactions; including all sales, returns, and defectives. Reconcile their transaction history and drawer at the conclusion of each shift.
• Strictly adhere to inventory control programs, in-stock standards, reduction in outside parts purchases through secondary vendors, and proper ordering and returning of special order merchandise.
• Acts as a Commercial Driver as needed.
• Follow all policies and procedures related to cash, credit, check, refund and return policies. Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
• Effectively communicate with all store associates, management, and customers.
• Other duties as assigned.
Knowledge, Skills, and Abilities
• High school diploma or equivalent is preferred.
• Valid Driver's License is required.
• Related experience in the automotive service environment is also preferred.
• Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
• Strong verbal communication skills.
• Strong customer service skills.
• Ability to work Days, Nights, Weekends, Holidays.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
• Climb up and down ladders to retrieve and stock merchandise.
• Communicate effectively in person, by telephone, or by using telecommunications equipment.
• Enters and locates information on computer.
• Presents information to small and large groups.
• Visually verifies information, often in small print.
• Safely operates a motor vehicle.
Pep Boys is an Equal Opportunity Employer and considers all applicants without regard to their race, color, sex, age, marital status, religion, creed, national origin, disability, sexual orientation, gender identity or inclusion in any other category protected by law Show more details...
As a Sales and Commercial Associate, you are responsible for providing superior customer service and assist in driving sales across the commercial, retail, and hard parts business. Provide essential task support by partnering with management to execute visual presentation standards, provide phone and in-person support to commercial customers, maximize inventory, and proactively... engage customers on the sales floor and at the register. This position has been designated as a safety-sensitive position.
Duties and Responsibilities
• Under the direction of Management, assist with store merchandising activities, maintain standards of appearance, and coordinate and cooperate with associates in the execution of plan-o-grams, overall product presentation, inventory management, reverse logistics process, pricing, signage and various product initiatives to enhance the customer experience and maximize inventory turns.
• Promptly answers all incoming customer calls on the Commercial phone line; professionally address and direct customer needs. Engage any and all customers as needed, whether on the commercial phone line or on the retail sales floor, and is fully trained on all register procedures.
• Under the direction of Management, participates in truck-day operations, cycle counts, audits, and organization of the back room.
• Under the direction of management, executes promotions, sales tactics, spiffs and sales incentives.
• Handle all customer transactions; including all sales, returns, and defectives. Reconcile their transaction history and drawer at the conclusion of each shift.
• Strictly adhere to inventory control programs, in-stock standards, reduction in outside parts purchases through secondary vendors, and proper ordering and returning of special order merchandise.
• Acts as a Commercial Driver as needed.
• Follow all policies and procedures related to cash, credit, check, refund and return policies. Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
• Effectively communicate with all store associates, management, and customers.
• Other duties as assigned.
Knowledge, Skills, and Abilities
• High school diploma or equivalent is preferred.
• Valid Driver's License is required.
• Related experience in the automotive service environment is also preferred.
• Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
• Strong verbal communication skills.
• Strong customer service skills.
• Ability to work Days, Nights, Weekends, Holidays.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
• Climb up and down ladders to retrieve and stock merchandise.
• Communicate effectively in person, by telephone, or by using telecommunications equipment.
• Enters and locates information on computer.
• Presents information to small and large groups.
• Visually verifies information, often in small print.
• Safely operates a motor vehicle.
Pep Boys is an Equal Opportunity Employer and considers all applicants without regard to their race, color, sex, age, marital status, religion, creed, national origin, disability, sexual orientation, gender identity or inclusion in any other category protected by law Show more details...
via BeBee
posted_at: 7 days agoschedule_type: Full-time
Pay Rate:
Min:$24.71/hr...
Max:$35.08/hr.
Position Summary
A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected sales and customer Service throughout the unit; ensure the store and service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations;
Pay Rate:
Min:$24.71/hr...
Max:$35.08/hr.
Position Summary
A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected sales and customer Service throughout the unit; ensure the store and service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations; provides technical, administrative, operational and motivational direction to develop a dynamic high performance team.
Duties & Responsibilities
• Sales, Profit and Productivity
• Customer Service
• Merchandise Presentation and Facility Maintenance
Knowledge, Skills, and Abilities
• Strong people management and leadership skills
• Approachability
• Customer Focus
• Drive for Results
• Integrity and Trust
• Strong verbal and written communication skills
• Presentation Skills
• Sound business sense
• Strong organization and time management skills
• Practical math skills
• Practical reading skills
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Extensive standing, walking, pushing and reaching.
• Need full range of motion for reaching, bending and stooping.
• Repetitive movement of hands, arms and legs.
• Lifting of heavy equipment of up to 50 pounds.
• May work outside and be exposed to weather.
• Exposure to adverse weather conditions, chemicals, odors, dirt and dust.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Minimum Educational and /or Experience Level
• Two years related experience in retail management, preferably automotive
• Completion of two-year college or technical school program
• Equivalent combination of education and experience with proven results
Certificates, Licenses, and/or Registrations
• Current, valid drivers license issued in state of residence
• Equipment Safety Certification
Pep Boys is an Equal Opportunity Employer and considers all applicants without regard to their race, color, sex, age, marital status, religion, creed, national origin, disability, sexual orientation, gender identity or inclusion in any other category protected by law Show more details...
Min:$24.71/hr...
Max:$35.08/hr.
Position Summary
A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected sales and customer Service throughout the unit; ensure the store and service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations; provides technical, administrative, operational and motivational direction to develop a dynamic high performance team.
Duties & Responsibilities
• Sales, Profit and Productivity
• Customer Service
• Merchandise Presentation and Facility Maintenance
Knowledge, Skills, and Abilities
• Strong people management and leadership skills
• Approachability
• Customer Focus
• Drive for Results
• Integrity and Trust
• Strong verbal and written communication skills
• Presentation Skills
• Sound business sense
• Strong organization and time management skills
• Practical math skills
• Practical reading skills
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
• Extensive standing, walking, pushing and reaching.
• Need full range of motion for reaching, bending and stooping.
• Repetitive movement of hands, arms and legs.
• Lifting of heavy equipment of up to 50 pounds.
• May work outside and be exposed to weather.
• Exposure to adverse weather conditions, chemicals, odors, dirt and dust.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Minimum Educational and /or Experience Level
• Two years related experience in retail management, preferably automotive
• Completion of two-year college or technical school program
• Equivalent combination of education and experience with proven results
Certificates, Licenses, and/or Registrations
• Current, valid drivers license issued in state of residence
• Equipment Safety Certification
Pep Boys is an Equal Opportunity Employer and considers all applicants without regard to their race, color, sex, age, marital status, religion, creed, national origin, disability, sexual orientation, gender identity or inclusion in any other category protected by law Show more details...
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