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PreSonus
Presonus.com is the official website of PreSonus Audio Electronics, a leading manufacturer of audio equipment and software. The website serves as a comprehensive platform for musicians, producers, and audio enthusiasts to explore and discover PreSonus products and services. It features a user-friendly interface that offers easy navigation to product categories such as audio interfaces, mixers, studio monitors, recording software, and more. Additionally, the website provides detailed information about the company's history, support resources, news and events, as well as a community forum for users to engage with each other and share their experiences. Overall, presonus.com is a one-stop destination for all things related to professional audio and recording.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityAshburn, Virginia
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Latitude\Longitude39.0481 / -77.4728 Google Map
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Traffic rank#21,967 Site Rank
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Site age29 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Founded1995
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FoundersJim Odom,Brian Smith
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HeadquartersBaton Rouge,,,Louisiana,U.S.
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Area servedWorldwide
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ProductsStudio One,Notion,Progression,Recording,Interfaces,Digital Mixers,Control Surfaces,Loudspeakers
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BrandsStudio One,StudioLive,FaderPort,AudioBox,Eris,Ceres,Sceptre,WorxAudio,Quantum,Studio,FireStudio,Notion,Nimbit
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IndustryMusic Technology,Music Software,Music Equipment,Professional Audio
Traffic rank
#21,967
#21,967
Site age
29 yrs
29 yrs
Location
United States
United States
Popular Questions for PreSonus
Newest job postings for PreSonus
via LinkedIn
posted_at: 13 days agoschedule_type: Full-timework_from_home: 1
Fender Musical Instrument Corporation is located in Scottsdale, AZ. (“FMIC”) Within our Consumer Relations Team, we are focused on supporting customers, providing a best-in-class experience, and being the technical knowledge base for our customers. Our team’s mission is to be a part of a successful customer service team that empowers players at every stage worldwide.
An American icon, Fender was... born in Southern California and has built
Fender Musical Instrument Corporation is located in Scottsdale, AZ. (“FMIC”) Within our Consumer Relations Team, we are focused on supporting customers, providing a best-in-class experience, and being the technical knowledge base for our customers. Our team’s mission is to be a part of a successful customer service team that empowers players at every stage worldwide.
An American icon, Fender was... born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally.
As a Consumer Relations Representative (Gear Advisor), you will be entrusted with the critical responsibility of providing direct communication and customer service support to FMIC consumers via phone, e-mail, web chat, and print mail. We’re looking for someone who knows our products inside and out and who can eat, breathe, and sing about guitars, amps, recording, and sound reinforcement all day long.
About The Job
• Assist consumers in product selection and guide them into appropriate products with the goal of closing sales.
• Able to attract and sell to new customers based on product selection discussions and drive additional sales referrals for future prospecting.
• Fielding inquiries regarding product specifications, performance, application, pricing, and availability as well as providing historical information for all FMIC brands.
• Evaluate and troubleshoot possible product performance issues.
• Facilitate consumer product returns.
• Place orders in SAP for parts and replacement products required to resolve defective product issues.
• Track orders and shipments, also in SAP, and online through all carriers.
• Guide consumers, when necessary, to resources like Authorized Fender Warranty Service Centers for physical repairs.
• Coordinate with consumers, Fender dealers, authorized Fender service centers and Fender's Factory Repair Department to resolve customer service and product performance issues/disputes involving defective and damaged product.
• Maintain a call issues and resolutions records database and refer consumers to a myriad of non-FMIC resources to assist with their product, aftermarket parts or informational needs.
• Assist with our online store. You’ll receive and respond to customer communications in all available media in a professional and courteous manner.
What You Need
• A minimum of a high school diploma, or equivalent required
• 2-years of experience in a musical instruments retail sales &/or customer service contact center role that includes being held accountable for call metrics, sales revenue and/or conversion rate metrics
• 2-years of experience selling products in a call center or direct to consumer environment. Call Center experience is preferred
• Extensive technical knowledge of all Fender product lines
• Experience with Digital recording products, DAWs, software programs, signal flow, etc.
• Experience in a live audio environment configuring speakers, mixers, and wiring for live performances
• Experience with CRM and web chat platforms in a call center environment preferred.
• SAP experience preferred, but not required
• Demonstrated ability to explain more complex or technical information to a broad-based audience, possibly with less knowledge.
• Experience working with MS Office products - Excel, Word, and Outlook at a minimum
• Strong written and verbal communication skills.
• Ability to build a rapport with a customer over the phone.
• Strong sense of team-orientation.
• Excellent detail-orientation and strong organizational skills with a focus on attention to detail.
• Ability to be a very driven self-starter that may be asked to work independently and remotely where applicable.
About Fender Musical Instruments
Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Gretsch®, Jackson®, EVH®, Charvel® and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.
Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position. “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work. Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case. Subject to the foregoing, the current pay scale for this position is $13.24 - $26.48/hour Show more details...
An American icon, Fender was... born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally.
As a Consumer Relations Representative (Gear Advisor), you will be entrusted with the critical responsibility of providing direct communication and customer service support to FMIC consumers via phone, e-mail, web chat, and print mail. We’re looking for someone who knows our products inside and out and who can eat, breathe, and sing about guitars, amps, recording, and sound reinforcement all day long.
About The Job
• Assist consumers in product selection and guide them into appropriate products with the goal of closing sales.
• Able to attract and sell to new customers based on product selection discussions and drive additional sales referrals for future prospecting.
• Fielding inquiries regarding product specifications, performance, application, pricing, and availability as well as providing historical information for all FMIC brands.
• Evaluate and troubleshoot possible product performance issues.
• Facilitate consumer product returns.
• Place orders in SAP for parts and replacement products required to resolve defective product issues.
• Track orders and shipments, also in SAP, and online through all carriers.
• Guide consumers, when necessary, to resources like Authorized Fender Warranty Service Centers for physical repairs.
• Coordinate with consumers, Fender dealers, authorized Fender service centers and Fender's Factory Repair Department to resolve customer service and product performance issues/disputes involving defective and damaged product.
• Maintain a call issues and resolutions records database and refer consumers to a myriad of non-FMIC resources to assist with their product, aftermarket parts or informational needs.
• Assist with our online store. You’ll receive and respond to customer communications in all available media in a professional and courteous manner.
What You Need
• A minimum of a high school diploma, or equivalent required
• 2-years of experience in a musical instruments retail sales &/or customer service contact center role that includes being held accountable for call metrics, sales revenue and/or conversion rate metrics
• 2-years of experience selling products in a call center or direct to consumer environment. Call Center experience is preferred
• Extensive technical knowledge of all Fender product lines
• Experience with Digital recording products, DAWs, software programs, signal flow, etc.
• Experience in a live audio environment configuring speakers, mixers, and wiring for live performances
• Experience with CRM and web chat platforms in a call center environment preferred.
• SAP experience preferred, but not required
• Demonstrated ability to explain more complex or technical information to a broad-based audience, possibly with less knowledge.
• Experience working with MS Office products - Excel, Word, and Outlook at a minimum
• Strong written and verbal communication skills.
• Ability to build a rapport with a customer over the phone.
• Strong sense of team-orientation.
• Excellent detail-orientation and strong organizational skills with a focus on attention to detail.
• Ability to be a very driven self-starter that may be asked to work independently and remotely where applicable.
About Fender Musical Instruments
Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Gretsch®, Jackson®, EVH®, Charvel® and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.
Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position. “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work. Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case. Subject to the foregoing, the current pay scale for this position is $13.24 - $26.48/hour Show more details...
via Built In
schedule_type: Full-time
Job Purpose
The Product Manager is responsible for the planning, leadership, and general supervision of the product management function including, but not limited to, product planning, product specification & development, schedule management, market research and analysis while acting as manager of your respective products by adopting proactive, not reactive, practices. The Product Manager will... achieve company objectives for both new product introduction
Job Purpose
The Product Manager is responsible for the planning, leadership, and general supervision of the product management function including, but not limited to, product planning, product specification & development, schedule management, market research and analysis while acting as manager of your respective products by adopting proactive, not reactive, practices. The Product Manager will... achieve company objectives for both new product introduction (NPI) and management of existing product lifecycles (PLCM) and maintain complete understanding and be a resource to staff and the field relative to company policies, products, marketing strategy, philosophy, and business objectives.
This individual will help to deliver roadmap plans, develop business justifications and plans, participate in providing an annual product revenue budget and quarterly reviews, analyze and prioritize customer needs, define market requirements, and feature definition for product releases. In addition, the Product Manager will gather, define and write product/market requirements document including, cost targets, development of forecasts, and creation of positioning and messaging in conjunction with Sales & Marketing. This role works closely with development leads, engineering, product designers, key customers, and reports to the EVP of Product Management.
Duties and Responsibilities
• Develop product plan and manage Product Life Cycle (PLCM)
• Monitor market climate and trends
• Collaborate with engineering, sales, program management, QA, support, finance, and manufacturing
• Understand and communicate the stage gate/phase review structure including related documentation
• Assure quality and timeliness of results in the process
• Manage new product development schedules with program management in order to drive deliverables to responsible parties
• Assure the timely delivery of new product concepts, definitions, and business cases to keep the innovation process moving constantly
• Responsible for defining and ensuring the User Experience and OOBE for all products and market segments - Includes identifying all user modes applications and environments and defining the test procedures for verifying the product meets these requirements
• Develop product business justification and plans
• Provide an annual product revenue budget and quarterly reviews conduct competitive analysis.
• Participate in the creation and maintenance of multiyear product feature roadmaps that optimize the company investment (cost/benefit), coordinate roadmap development with other product lines to optimize strategic differentiators across multiple product lines
• Conduct regular customer visits and focus groups, participate in company and end-user blogs, communities and training to foster customer relationships and evangelize products
• Accountable for product line gross margin and deliverables against plan working with sales
• Develop and maintain on-going market research and analysis, market segmentation and competitive analysis, in order to identify and communicate opportunities and trends
• Provide marketing with product and release-specific positioning, value proposition and messaging
• Participate in cross-functional product development teams to ensure that proposed solutions meet business objectives and are aligned with the company strategy
Required Qualifications and Skills
• Minimum B.A. business/marketing or equivalent with further training in Music Manufacturing - electronics business and communications. M.B.A. Business or Management a plus
• Background in sound, communications, or music industry and familiarity with audio industry trade organizations, dealer infrastructure, and publications essential
• Experience in computer music recording (hardware & software) including live sound market.
• Experience in strategic planning and execution
• Ability to analyze financial and market data and prepare reports, statements, and projections
• Work requires professional written and verbal communication and interpersonal skills.
• PC proficiency is essential (Windows, Ma, iOs & Android) - strong working knowledge of Audio software (DAW, Plug-ins etc Show more details...
The Product Manager is responsible for the planning, leadership, and general supervision of the product management function including, but not limited to, product planning, product specification & development, schedule management, market research and analysis while acting as manager of your respective products by adopting proactive, not reactive, practices. The Product Manager will... achieve company objectives for both new product introduction (NPI) and management of existing product lifecycles (PLCM) and maintain complete understanding and be a resource to staff and the field relative to company policies, products, marketing strategy, philosophy, and business objectives.
This individual will help to deliver roadmap plans, develop business justifications and plans, participate in providing an annual product revenue budget and quarterly reviews, analyze and prioritize customer needs, define market requirements, and feature definition for product releases. In addition, the Product Manager will gather, define and write product/market requirements document including, cost targets, development of forecasts, and creation of positioning and messaging in conjunction with Sales & Marketing. This role works closely with development leads, engineering, product designers, key customers, and reports to the EVP of Product Management.
Duties and Responsibilities
• Develop product plan and manage Product Life Cycle (PLCM)
• Monitor market climate and trends
• Collaborate with engineering, sales, program management, QA, support, finance, and manufacturing
• Understand and communicate the stage gate/phase review structure including related documentation
• Assure quality and timeliness of results in the process
• Manage new product development schedules with program management in order to drive deliverables to responsible parties
• Assure the timely delivery of new product concepts, definitions, and business cases to keep the innovation process moving constantly
• Responsible for defining and ensuring the User Experience and OOBE for all products and market segments - Includes identifying all user modes applications and environments and defining the test procedures for verifying the product meets these requirements
• Develop product business justification and plans
• Provide an annual product revenue budget and quarterly reviews conduct competitive analysis.
• Participate in the creation and maintenance of multiyear product feature roadmaps that optimize the company investment (cost/benefit), coordinate roadmap development with other product lines to optimize strategic differentiators across multiple product lines
• Conduct regular customer visits and focus groups, participate in company and end-user blogs, communities and training to foster customer relationships and evangelize products
• Accountable for product line gross margin and deliverables against plan working with sales
• Develop and maintain on-going market research and analysis, market segmentation and competitive analysis, in order to identify and communicate opportunities and trends
• Provide marketing with product and release-specific positioning, value proposition and messaging
• Participate in cross-functional product development teams to ensure that proposed solutions meet business objectives and are aligned with the company strategy
Required Qualifications and Skills
• Minimum B.A. business/marketing or equivalent with further training in Music Manufacturing - electronics business and communications. M.B.A. Business or Management a plus
• Background in sound, communications, or music industry and familiarity with audio industry trade organizations, dealer infrastructure, and publications essential
• Experience in computer music recording (hardware & software) including live sound market.
• Experience in strategic planning and execution
• Ability to analyze financial and market data and prepare reports, statements, and projections
• Work requires professional written and verbal communication and interpersonal skills.
• PC proficiency is essential (Windows, Ma, iOs & Android) - strong working knowledge of Audio software (DAW, Plug-ins etc Show more details...
via Baton Rouge - Geebo
posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
PreSonus Audio Electronics, Inc. is seeking an Software Applications Engineer to join our exciting, fast-paced engineering team. Software Applications Engineer is a key contributor responsible for the creation and development of embedded software applications, along with desktop, iOS, and Android audio solutions. The ideal person has audio industry experience, understands the underlying technology, and applies this expertise towards developing and
PreSonus Audio Electronics, Inc. is seeking an Software Applications Engineer to join our exciting, fast-paced engineering team. Software Applications Engineer is a key contributor responsible for the creation and development of embedded software applications, along with desktop, iOS, and Android audio solutions. The ideal person has audio industry experience, understands the underlying technology, and applies this expertise towards developing and maintaining PreSonus products. The Software Applications Engineer is a C+
expert, possesses in-depth knowledge of object-oriented programming and design, and has excellent problem solving skills. The ideal candidate possesses a firm understanding of product development best practices and test-driven product development concepts products. If you are a musician or audio engineer, you are probably familiar with us! PreSonus Audio Electronics is a leading manufacturer of hardware and software audio products used for recording, playback, mixing... manipulating, and distributing audio. We are expanding our Research & Development team and look forward to hearing from qualified candidates. Duties and Responsibilities - Support new product development via original design efforts - Collaborate with the team to refine requirements for product software development - Investigate and resolve sustaining software issues for existing product lines - Work within a phase-gate development process using Agile software development methodologies - Utilize revision control and project tracking tools to accurately show progress - Define tasks based on software design / requirements - Deliver solutions within program guidelines - Identify bottlenecks in existing development processes and drive solutions Minimum Required Skills and Qualifications - B.S. degree in Computer or Electrical Engineering from an accredited institution - 3
years of direct experience - Expert knowledge of C+
and object-oriented design - Mastery of cross platform frameworks such as JUCE, OpenGL, or Qt - A strong desire for continuous processes and product quality improvement - Strong task management skills Other Desirable Skills and Qualifications - Knowledge of embedded software development, including DSP - Possesses a passion for audio recording, mixing, live sound, and/or music - Experience with Network Protocols and Networked Audio Transport Technologies (e.g., AVB, Dante) - Experience with ARM, TI, Analog Devices and/or Motorola DSP architectures - Understanding of analog / digital electronic design with an emphasis on audio.
Salary Range:
$80K -- $100K
Minimum Qualification
Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
expert, possesses in-depth knowledge of object-oriented programming and design, and has excellent problem solving skills. The ideal candidate possesses a firm understanding of product development best practices and test-driven product development concepts products. If you are a musician or audio engineer, you are probably familiar with us! PreSonus Audio Electronics is a leading manufacturer of hardware and software audio products used for recording, playback, mixing... manipulating, and distributing audio. We are expanding our Research & Development team and look forward to hearing from qualified candidates. Duties and Responsibilities - Support new product development via original design efforts - Collaborate with the team to refine requirements for product software development - Investigate and resolve sustaining software issues for existing product lines - Work within a phase-gate development process using Agile software development methodologies - Utilize revision control and project tracking tools to accurately show progress - Define tasks based on software design / requirements - Deliver solutions within program guidelines - Identify bottlenecks in existing development processes and drive solutions Minimum Required Skills and Qualifications - B.S. degree in Computer or Electrical Engineering from an accredited institution - 3
years of direct experience - Expert knowledge of C+
and object-oriented design - Mastery of cross platform frameworks such as JUCE, OpenGL, or Qt - A strong desire for continuous processes and product quality improvement - Strong task management skills Other Desirable Skills and Qualifications - Knowledge of embedded software development, including DSP - Possesses a passion for audio recording, mixing, live sound, and/or music - Experience with Network Protocols and Networked Audio Transport Technologies (e.g., AVB, Dante) - Experience with ARM, TI, Analog Devices and/or Motorola DSP architectures - Understanding of analog / digital electronic design with an emphasis on audio.
Salary Range:
$80K -- $100K
Minimum Qualification
Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
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