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ProQuest Jobs
Most recent job postings at ProQuest
via Product Marketing Alliance schedule_type: Full-timework_from_home: 1
ProQuest – Who we are… The ProQuest Mission: Better research. Better learning, Better insights. ProQuest enables people to change their world. ProQuest supports the efforts of students and researchers across the globe. Providing important research tools and curating treasure troves of content has helped ProQuest to become an industry leader in the Information Services market... ProQuest products are a gateway to the world’s knowledge. Researchers ProQuest – Who we are…

The ProQuest Mission: Better research. Better learning, Better insights. ProQuest enables people to change their world. ProQuest supports the efforts of students and researchers across the globe. Providing important research tools and curating treasure troves of content has helped ProQuest to become an industry leader in the Information Services market...

ProQuest products are a gateway to the world’s knowledge. Researchers find three centuries of newspapers (e.g., New York Times, Wall Street Journal); hundreds of million pages of Government documents; more than half a billion academic e-books; collections of important scholarly journals, and the world’s largest collection of dissertations and theses supporting many fields of study. Our vast collections span six centuries, all disciplines, and include the diverse content of more than one billion documents needed by researchers.

Senior Product Marketing Manager

What will I be doing?

As a Senior Product Marketing Manager for our Science Technology and Health portfolios, you will work closely to product management and sales, crafting and rolling out successful marketing campaigns, materials, promotions, and initiatives to drive product portfolio revenue growth. In addition to the standard training received by all sales and marketing teams, you will receive company sponsored enrollment in the Product Marketing Alliance Core course to help further build your professional skills.

In this position, you will also...
• Develop product marketing plans that align with business goals, leverage the company’s substantial assets, and highlight the ways in which our products solve customer problems.
• Drive growth by accurately assessing and quantifying competitive advantages and market potential in core and adjacent markets.
• Partner with sales to identify opportunities, generate leads, provide marketing support, and create collateral to enable powerful product demos that help close sales. Analyze the effectiveness of marketing activities and implement improvements to maximize return.
• Develop product positioning, messaging, and materials that effectively communicate competitive advantage to target audiences - including internal stakeholders, end-users, and customers.
• Plan and execute go-to-market strategy and launch of new products, releases, and offers.
• Partner with Campaign Managers, Enterprise Operations, and Field Marketing teams, who will execute these plans regionally to ensure alignment and implementation of key product and segment priorities.

Reasons you should apply...
• You possess a drive for results, a passion for our products and solving customer problems, steadfastly pushing yourself and others to exceed goals; bottom-line oriented, taking initiative and ownership for outcomes.
• You can lead, influence, and motivate across teams in a global, matrix structure, without relying on hierarchy.
• You are an articulate and persuasive communicator, both a writer and a speaker, who uses data to support arguments.
• You think strategically and are excited by the opportunity to help grow a product line.

Qualified Candidates must have…
• Bachelor’s degree or higher in marketing, communications, business, or other related fields, plus at least 3 years related experience, or equivalent combination of education and experience.
• Demonstrated success in marketing planning and development to drive revenue growth.
• Proven track record developing effective product go-to-market plans.
• Ability to effectively draw insights from data and communicate effectively to product and sales teams.
• Strong, confident presentation skills exhibited in global communications with internal and external stakeholders.

Bonus points for these additional skills and experience!
• Past experience in B2B Product Marketing.
• Experience in marketing products globally.
• Knowledge of academic, public, and professional library information or software market.

Other important information about this position:
• May be based remotely
• This position requires weekday (Monday - Friday) work with some scheduling flexibility available around core US/UK working hours. Occasional travel may be required.
• Every position requires certain physical capabilities. ProQuest seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.
• More to love about becoming a ProQuest employee!
• Forbes Ranks ProQuest among 2018 America’s Best Mid-Size Employers.
• We offer professional development opportunities with a significant focus on learning.
• We hold fun on-site events.
• Our employee population is smart and highly collaborative.
• All our employees have access to ProQuest research products including e-books, genealogy, and academic journals.

At ProQuest, we work hard and have fun doing it. If you’re in search of a position in Product Marketing that is challenging and fun, please consider joining our talented team!!

EOE/M/F/Vet/Disabled
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via JobzMall schedule_type: Full-time
As a Customer Service Renewal Specialist here at ProQuest, you will support customer inquiries about their renewals, send renewal notifications, support the EasyRenew program, and any number of other requests that come directly from customers. You will work cross-functionally with the Sales teams, Customer Service team, and the Customer Relationship Managers who are partnered with our clients... Maintain global customer renewal notification program, As a Customer Service Renewal Specialist here at ProQuest, you will support customer inquiries about their renewals, send renewal notifications, support the EasyRenew program, and any number of other requests that come directly from customers. You will work cross-functionally with the Sales teams, Customer Service team, and the Customer Relationship Managers who are partnered with our clients... Maintain global customer renewal notification program, coordinating with sales teams to account for regional variations in the program. Works with segment planning, marketing, sales, and pricing to implement program attributes including messaging, form design, and system implications. Maintains within SalesForce.com detailed notes, quotes, and relevant information on each maintenance support renewal account. Analyzes data and creates reports and dashboards showing renewal rates and other metrics in SalesForce.com Show more details...
via Frederick, MD - Geebo posted_at: 2 days agoschedule_type: Full-timesalary: 20–28 an hour
The ProQuest Mission: Better research. Better learning, Better insights. ProQuest enables people to change their world. ProQuest supports the efforts of students and researchers across the globe. Providing important research tools and curating treasure troves of content has helped ProQuest to become an industry leader in the Information Services market. Software Sales Executive - South Territory... What will I be doing? As a Software Sales Executive The ProQuest Mission:
Better research. Better learning, Better insights. ProQuest enables people to change their world. ProQuest supports the efforts of students and researchers across the globe. Providing important research tools and curating treasure troves of content has helped ProQuest to become an industry leader in the Information Services market. Software Sales Executive - South Territory... What will I be doing? As a Software Sales Executive supporting our Ex Libris software product portfolio, you'll be empowered to grow your business within the South territory (VA, NC, SC, GA, FL, TN, AL, MS, LA, TX). You'll focus on driving new business and expanding on current accounts across your region. This is an amazing opportunity for an experienced sales professional who is looking to make an impact in the lives of students, faculty, and staff. If you have experience selling enterprise software solutions, especially into higher-ed, or to other non-profit and niche markets you will love this chance to drive sales in a competitive, incentive-based environment. In this position, you will o Own the South territory (VA, NC, SC, GA, FL, TN, AL, MS, LA, TX) and individual account planning, working closely with account managers, marketing and events to develop an overall territory plan to grow revenue. o Employ team selling, collaborating with ProQuest Account Manager on opportunities in territory. o Influence and motivate others in a matrixed sales organization to support and drive towards shared goals. o Focus on new business as part of expanding the Ex Libris core library software product portfolio within the territory and associated accounts; typically serving as primary point of contact to engage clients on these solutions. o Lead RFP coordination and development as needed; collaborates with RFP and product specialist teams to ensure alignment of solutions with prospect/client needs. o Maintain a strong working knowledge of all products. o Maintain awareness of all proposals and may lead discussion with client as needed. o Ensure progress for account plans and that the plan is aligned to client and company objectives. o Manage the overall health of the account; coordinating routine checkpoints, handling business reviews, participating in new product roadmap discussions, and engaging in client meetings. o Enter leads, activity and forecast information into SalesForce.com in order to ensure collaboration and accurate thinking. o Foster client satisfaction and ensures that issues are resolved, working with colleagues in Customer Service and Technical Support. Reasons you should apply 1. You know what it means to sell enterprise software and excel at communicating the value to the audience that you sell to. 2. You're comfortable working with library administrators, department heads and other staff to understand their needs and align our solutions to their strategic priorities. 3. You enjoy collaborating with your team members and across the organization. This job may not be a fit if 1. You're a not comfortable working in a matrix sales organization 2. You're not able to soft manage complex objections. 3. You would prefer to sell non-technical products. Qualified Candidates must have o Bachelors' degree plus at least 5 years' related experience as a direct field sales professional or equivalent combination of education and experience. o Proven success in selling and closing customers, creating value, and managing a pipeline. o High sense of urgency with a passion for communicating product and company value to current and prospective customers. o Ability to employ successful sales negotiation skills within clients at all hierarchical levels within an organization, with experience influencing and selling to the executive level decision-maker. o Ability to develop a deep understanding of product line and client base. o Capable of engaging in key probing questions for solutions and can promote key value proposition and answer baseline questions about all products. o Able to clearly and compellingly articulate full Ex Libris value proposition. o Ability to assess the sales process and request participation from executive managers when required. o Ability to analyze, compare, evaluate, reconcile and draw meaningful conclusions and action plans from data. Super Star Candidates will have. o Advanced degree in Library Science or related field o Experience selling Educational Technology o Certifications pertinent to the sales profession More to love about becoming a PQ employee! o Forbes Ranks ProQuest among 2018 America's Best Mid-Size Employers o We offer professional development opportunities with a significant focus on learning o Our employee population is smart and highly collaborative o All of our employees have access to ProQuest research products including e-books, genealogy and academic journals Other important information about this position:
o This is a remote role; frequent travel is required up to 50% o This position requires weekday (Monday - Friday) attendance with scheduling flexibility available around core working hours. o Every position requires certain physical capabilities. ProQuest seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.
Salary Range:
$100K -- $150K
Minimum Qualification
Sales EngineeringEstimated Salary: $20 to $28 per hour based on qualifications
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via JobzMall schedule_type: Full-time
We are looking for a dynamic Content Editor who is passionate about digital content structure, content transformation, indexing metadata for research databases. Identify source materials for product coverage based on criteria and allocated budget. Research, review and monitor a variety of sources including print, electronic, websites and individual contacts. Enter data in content management... system that may include text formatting, image placement, We are looking for a dynamic Content Editor who is passionate about digital content structure, content transformation, indexing metadata for research databases. Identify source materials for product coverage based on criteria and allocated budget. Research, review and monitor a variety of sources including print, electronic, websites and individual contacts. Enter data in content management... system that may include text formatting, image placement, captioning, metadata, subject terms, topic indexing, abstracting, web linking, and other editorial enrichment. Understand and utilize customer data and market trends in determining value-add needed to maintain customer base and attain market-based objectives. Perform document control, end of production cycle completeness and accuracy tasks as assigned. Perform administrative tasks as needed to organize and track records Show more details...
via JobzMall schedule_type: Full-time
The Support Desk Specialist is responsible for maintaining most activities performed by the Enterprise Support team, including all problem resolution and technical support to ProQuest employees. Complete or escalate support tickets from phone queue and ticketing System. Interface with end-users to understand the software/hardware requirements for each job. Purchase, install, test, and provide... ongoing support for a wide variety of software applications The Support Desk Specialist is responsible for maintaining most activities performed by the Enterprise Support team, including all problem resolution and technical support to ProQuest employees. Complete or escalate support tickets from phone queue and ticketing System. Interface with end-users to understand the software/hardware requirements for each job. Purchase, install, test, and provide... ongoing support for a wide variety of software applications based on end-user needs. Purchase, install, and test a variety of hardware for laptops, desktops, and mobile devices. Perform extensive troubleshooting to ensure hardware and software compatibility with company-provided equipment Show more details...
via JobzMall schedule_type: Full-time
Design and oversee data discovery process, data profiling and data quality assurance processes. Design reporting facts and dimensions using data warehousing best practices. Create physical and logical data models for all layers of data processing (stage, fact, reporting). Deep collaboration with business analysts, stakeholders, architects and development team. Maintain data dictionary and... enterprise data warehouse data models. Provide direction Design and oversee data discovery process, data profiling and data quality assurance processes. Design reporting facts and dimensions using data warehousing best practices. Create physical and logical data models for all layers of data processing (stage, fact, reporting). Deep collaboration with business analysts, stakeholders, architects and development team. Maintain data dictionary and... enterprise data warehouse data models. Provide direction and definition of data modeling strategy and delivery. Lead effort of delivering data modeling solutions and platforms. Define and develop data governance strategies and data quality scorecards. Implement data modeling standards and best practices. Develop technical standards and specifications for database models, data security and data warehouse performance. Maintain confidentiality of proprietary, financial and personal data. Meet service level objectives (RPO, RTO, Performance) for services in your care Show more details...
via JobzMall schedule_type: Full-time
As a Software Sales Executive supporting our Ex Libris software product portfolio, you’ll be empowered to grow your business within the West Coast. You’ll focus on driving new business and expanding on current accounts across your region. Employ team selling, collaborating with ProQuest Account Manager on opportunities in territory. Influence and motivate others in a matrixed sales organization... to support and drive towards shared goals. Focus As a Software Sales Executive supporting our Ex Libris software product portfolio, you’ll be empowered to grow your business within the West Coast. You’ll focus on driving new business and expanding on current accounts across your region. Employ team selling, collaborating with ProQuest Account Manager on opportunities in territory. Influence and motivate others in a matrixed sales organization... to support and drive towards shared goals. Focus on new business as part of expanding the Ex Libris core library software product portfolio within the territory and associated accounts; typically serving as primary point of contact to engage clients on these solutions. Lead RFP coordination and development as needed; collaborates with RFP and product specialist teams to ensure alignment of solutions with prospect/client needs.
Maintain a strong working knowledge of all products
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via JobzMall schedule_type: Full-time
Contribute to development of marketing strategy. Collaborate closely with sales teams. Create, deliver and measures campaigns and materials to drive product penetration in large accounts. Manage campaign and events development, execution, and measurement of demand generation. Contribute to annual planning and ongoing campaign creation. Collaborate with Marketing and Sales to create campaigns in... new segments and verticals. Provide monthly dashboard Contribute to development of marketing strategy. Collaborate closely with sales teams. Create, deliver and measures campaigns and materials to drive product penetration in large accounts. Manage campaign and events development, execution, and measurement of demand generation. Contribute to annual planning and ongoing campaign creation. Collaborate with Marketing and Sales to create campaigns in... new segments and verticals. Provide monthly dashboard metrics and outcomes from activities and results for ROI. Maintain accurate record of marketing campaigns and tactics Show more details...
via JobzMall schedule_type: Full-time
Be responsible for proactive, seamless customer service in response to client service requests received via multiple channels (telephone, e-mail, chat, or in-person visits) for assigned product family. Work in close collaboration with other internal departments in assigned region to deliver exceptional service. Investigate, report and document customer issues and/or enhancement requests. Ensure... that both internal and external stakeholders are updated Be responsible for proactive, seamless customer service in response to client service requests received via multiple channels (telephone, e-mail, chat, or in-person visits) for assigned product family. Work in close collaboration with other internal departments in assigned region to deliver exceptional service. Investigate, report and document customer issues and/or enhancement requests. Ensure... that both internal and external stakeholders are updated as appropriate. Report queries, product defects and feature requests for resolution as appropriate. Actively participate in product discussions, working closely with senior members of the team to optimize the customer experience. Attend and report on product update or training sessions as assigned. Maintain current knowledge of products, processors and feature functionality. Author and maintain product support collaterals as needed to enhance product adoption and usage, including FAQ’s, Technical Tips, technical/functional specifications Show more details...
via JobzMall schedule_type: Full-time
This is a hands-on role and one that will drive continuous improvement activities and will work closely with developers and operations staff to continuously improve the efficiency and efficacy of the tests that feed the CICD pipeline. Designs, develops, maintains, and continuously improves testing frameworks in support of CICD goals in collaboration with Development and DevOps teams. Provides... reporting/transparency of tests and results to organization This is a hands-on role and one that will drive continuous improvement activities and will work closely with developers and operations staff to continuously improve the efficiency and efficacy of the tests that feed the CICD pipeline. Designs, develops, maintains, and continuously improves testing frameworks in support of CICD goals in collaboration with Development and DevOps teams. Provides... reporting/transparency of tests and results to organization in Jira/Confluence. Able to conduct learning sessions to increase in-house competency. Investigates, recommends, and implements new automation/reporting tools. Participates in team agile ceremonies, providing estimates/schedules. Reviews automation approach and conducts code reviews of automation code. Part of the team that designs/reviews the CICD pipeline. Provides recommendations for environment needs Show more details...