Most recent job postings at publiclibraries
via Geebo posted_at: 3 days agoschedule_type: Full-time and Part-timesalary: 20–28 an hour
North Kansas City Public Library North Kansas City Public Library North Kansas City, MO North Kansas City, MO Part-time Part-time Estimated: $22. 5K - $28... 5K a year Estimated: $22. 5K - $28. 5K a year 20 hours ago 20 hours ago 20 hours ago The North Kansas City Public Library is seeking a part time Library Clerk who is passionate about engaging patrons from all backgrounds and providing excellent customer service. Duties Include: Assisting customers, North Kansas City Public Library North Kansas City Public Library North Kansas City, MO North Kansas City, MO Part-time Part-time Estimated:
$22.
5K - $28...
5K a year Estimated:
$22.
5K - $28.
5K a year 20 hours ago 20 hours ago 20 hours ago The North Kansas City Public Library is seeking a part time Library Clerk who is passionate about engaging patrons from all backgrounds and providing excellent customer service.
Duties Include:
Assisting customers, circulation desk duties, and a variety of other duties as needed.
Requirements/Desired Qualities:
Excellent customer service and a positive attitude.
Willingness to learn, accept help & ask questions when needed.
High School diploma/GED; computer skills.
Previous public library experience preferred.
12- 16 Hours per week.
4 Hour shifts.
Open shifts may include weekday nights and Saturday.
Applications can be obtained at the main desk or on the library website www.
nkcpl.
org.
Please submit all applications at the main desk, email to drogers@nkcpl.
org or mail to:
North Kansas City Public Library; 2251 Howell St.
; North Kansas City, MO 64116 Please submit your application on or before July 14, 2023.
Job Type:
Part-time Schedule:
Monday to Friday Weekend availability Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications
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via GovernmentJobs.com posted_at: 24 days agoschedule_type: Full-timesalary: 23.43 an hour
POSITION REPORTS TO: Library Director EMPLOYEE CLASS: M-C POSITIONS SUPERVISED: Library Specialists... BLS COMPARABLE: 11-3012 Administrative Services Manager and 25-4022 Librarians LEADERSHIP: Supervise/manage/direct the selection, training, development, appraisal, and work assignments of library personnel. CONDITIONS OF EMPLOYMENT • Subject to post offer, pre-employment drug screen. • Subject to a pre-employment criminal background check. • POSITION REPORTS TO: Library Director
EMPLOYEE CLASS: M-C
POSITIONS SUPERVISED: Library Specialists...
BLS COMPARABLE: 11-3012 Administrative Services Manager and 25-4022 Librarians

LEADERSHIP: Supervise/manage/direct the selection, training, development, appraisal, and work assignments of library personnel.

CONDITIONS OF EMPLOYMENT
• Subject to post offer, pre-employment drug screen.
• Subject to a pre-employment criminal background check.
• Bachelor’s degree in library science or related field, plus three years of public library experience; or 7 years progressive library experience.
• Proficient Word and Excel.
• English proficiency.

POSITION PURPOSE: To enhance the quality of life of Enid residents and guests by promoting literacy, research, and education through the efficient operation and development of the City of Enid library.

ESSENTIAL FUNCTIONS AND BASIC DUTIES
• Develops and oversees a core customer service plan that adds value to library services.
• Oversees daily operations and fills in for Library Director when required.
• Assists Library Director in personnel, budget, building, and administrative matters.
• Recommends patron-related policies and procedures to Library Director and advises on long-term needs in relation to customer service.
• Ensures that staff provides a high degree of customer service to both internal and external customers.
• Plans and directs the work activities of customer service staff including selecting, training, assigning, reviewing and evaluating work performance, and recommending disciplinary action.
• Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to the public.
• Keeps abreast of changes in technology and trends in public library operations and works with Library Director to make updates to library policies and services, as appropriate.
• Performs administrative duties including ordering office supplies, making deposits, preparing schedules, and approving time cards.
• Prepares for, attends, and takes minutes at library board meetings.
• Monitors and evaluates projects and adapts as needed.
• Participates in identifying, selecting and maintaining special collections.
• Provides assistance to other departments as needed.
• Performs other duties as required.

PERFORMANCE MEASUREMENTS
• The Library promotes literacy by attracting patrons of all ages into a well-maintained customer friendly atmosphere.
• The Library runs smoothly and efficiently.
• Procedures and processes are well maintained, documented, and recorded.
• Employees are well trained and have appropriate equipment to perform at capacity. Work areas are clean and well maintained.
• Policies and procedures in City of Enid personnel and safety manuals are understood and followed. Effective supervisory skills are demonstrated.
• Effective working relations exist with Library Director.
• The City’s professional reputation is maintained.

QUALIFICATIONS
EDUCATION/EXPERIENCE:
Bachelor’s degree in library science or related field, plus three years of public library experience; or 7 years progressive library experience.

REQUIRED KNOWLEDGE:
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Specialized: Dewey Decimal Classification system, Oklahoma Law regarding confidentiality of library records. Knowledge of Boolean searching and/or other equivalent search techniques to carry out effective and timely searches.

Law and Government: Knowledge of laws, government regulations, agency rules, and the democratic political process.

English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Computer: Proficient personal computer skills including electronic mail, record-keeping, routine database activity to include development of spreadsheets, formulas, record tracking applications, word processing, graphics, etc.

Communication: Knowledge of communication methods and techniques. This includes alternative ways to inform and entertain via written, oral, or visual media (with emphasis on web communication), and a solid understanding of social media and promotion.

Critical Thinking: Ability to define problems, collect data, establish facts and draw valid conclusions. Must have analytical ability, and problem-solving skills.

SKILLS/ABILITIES:
• Understands and employs basic budget and finance concepts and terminology.
• Ability to use preservation tools and materials.
• Handle multiple tasks simultaneously.
• Accurate and attentive to detail.
• Excellent communication, public relations and customer service skills.
• Excellent critical thinking and problem-solving skills. Ability to assist and support others.
• Able to operate telephone, PC, copier, and other basic business machines.

PHYSICAL & MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
FINGER DEXTERITY:
Manual dexterity sufficient to work with the fingers.

VISUAL ABILITIES:
Normal vision, with or without corrective lenses.

PHYSICAL STRENGTH:
Exerts up to 50 lbs. of force occasionally.
Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
Ability to bend, reach, climb, and lift.
Ability to lift up to 50 lbs.

LANGUAGE/COMPREHENSION:
Ability to read, analyze, and interpret the most complex documents.
Ability to respond effectively to the most sensitive inquiries or complaints.
Ability to write speeches and articles using original or innovative techniques or style.
Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a variety of instructions and deal with several abstract and concrete variables.

MATHEMATICS ABILITY:
Ability to perform budget related math.
Ability to convey information accurately using charts, graphs and diagrams.

WORK SCHEDULE/HOURS:
Regular- 8-hour shift, typically Monday through Friday, Saturdays as needed.
Other–Variable lunch period and breaks in coordination with other office personnel. As needed for special events.

WORK CONDITIONS:
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.

NOISE LEVEL:
Moderate noise (examples: business office with computers and printers, light traffic).

OTHER WORK CONDITIONS:
Repetitive motion activities.
Falling objects, such as books.

ADVANCEMENT CRITERIA

INTERMEDIATE
6-8 years related experience.
Advanced Word, Excel, PowerPoint skills.
Membership in Oklahoma Library Association.
Conversational Spanish.
Valid CPR certification.
Levels II and III OK Certification for Public Libraries.

ADVANCED
8+ years’ experience.
Acknowledged expert in one or more areas of library specialty.
Participation in local, state, or national education, literacy, or library related committee or board.
Teacher of state certification.
Bilingual.
Masters in related field.
Level IIII OK Certification for Public Libraries.

JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no

instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

I have reviewed this job description and I can perform the essential functions of this position, with or without, reasonable accommodations. I have also received or have been offered a copy of this job description.

Printed Name Date / / Signature
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via Monster posted_at: 3 days agoschedule_type: Full-time
Closing Date: January 17, 2024 - 9:59 p.m. Working at Sno-Isle Libraries... Public libraries are more useful—and exciting—than ever. Embark... Knowledge, Skills, and Abilities Thorough knowledge of established web-based databases and techniques of searching and accessing those resources. Thorough knowledge of established practices and procedures for an integrated library system (ILS). Thorough knowledge of library policies and procedures Closing Date: January 17, 2024 - 9:59 p.m.

Working at Sno-Isle Libraries...

Public libraries are more useful—and exciting—than ever. Embark...

Knowledge, Skills, and Abilities

Thorough knowledge of established web-based databases and techniques of searching and accessing those resources.

Thorough knowledge of established practices and procedures for an integrated library system (ILS).

Thorough knowledge of library policies and procedures for determining needs and interests of customers.

Knowledge of collection development policies and procedures.

Knowledge of library resources, programs, and services.

Knowledge of alpha and numeric systems for arranging library materials as well as automated bibliographic identification at a basic level.

Strong customer service skills.

Strong organization and attention to detail.

Ability to uphold the principles of equity, diversity, and inclusion in the workplace and the community.

Ability to communicate effectively with diverse audiences.

Ability to handle and resolve disruptive behavior effectively.

Ability to work independently and to set priorities.

Ability to work cooperatively and maintain effective interpersonal relationships with the public and co-workers.

Ability to operate relevant computer systems including hardware and software, such as Microsoft Word and Excel, electronic databases, email, and internet navigation in addition to other office equipment and security systems.

Education and Experience

Knowledge, skills, and abilities for this position can be acquired by a combination of experience and education including:

College-level education or specialized training such as library science, presenting programs, or other profession-based subject areas.

Two years of experience providing direct customer service.

Physical and Environmental Conditions

The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Most of the work is carried out within a generally accessible, safe, indoor environment. While performing the duties of this job, the incumbent must identify and organize library materials such as books, audiobooks, and DVDs based on small-print numbers and alphabetical characters; scan and inspect library materials including opening media cases. Incumbents may frequently move objects or materials weighing up to 35 pounds, including transfer of books and other materials to carts or shelves of varying heights. Incumbents may be required to move carts of books and other materials about the building for extended periods of time. Incumbents are required operate computers and may frequently remain stationary at one workstation for extended periods of time.

The incumbent must regularly communicate with coworkers and members of the public. These contacts and situations are deemed to be generally safe and free of undue stress, but require incumbents to be cordial, helpful, and skilled in interpersonal relations with others both in the public and within the Library District.

Incumbents may travel to various sites in all kinds of weather and traffic conditions. To accomplish this travel, the incumbent must be able to drive and hold a valid Washington State driver's license or to make independent arrangements for such transportation.

The following questions will be asked during the application process and will be considered during the application evaluation:

Describe your experience providing direct customer service including in-person, online, or by telephone. Provide an example of a time you provided excellent customer service.

Describe your experience developing and presenting programming for early learners and school-aged children.

Describe the ways in which you have applied knowledge of the principles of equity, diversity, and inclusion in your previous work.

Describe your experience in helping someone learn how to operate relevant computer systems including hardware and software, such as Microsoft Word and Excel, electronic databases, email, and internet navigation in addition to other office equipment (laptops, PCs, etc.).

Describe your experience being in charge of a building or facility.

Which location(s) are you applying to work at? (If hired, it will be to work at a single library.)

Sno-Isle Libraries in an Equal Opportunity Employer. The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. This and all Sno-Isle Libraries' positions are subject to transfer.

About the Company:
Sno-Isle Regional Library System
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via Salary.com posted_at: 7 days agoschedule_type: Full-time
Public Library or Educational Sales Representative – Job Description Remote Position: Midwest/ Mountain Regions (MT, WY, CO, ND, SD, NE, KS, MN, IA, MO... Are you looking to work for a small, growing company where you can make a difference within the organization and in the lives of millions of children? Are you interested in supporting educational products that help children to learn? AWE Learning is hiring an experienced, innovative, outgoing Public Library or Educational Sales Representative – Job Description

Remote Position: Midwest/ Mountain Regions (MT, WY, CO, ND, SD, NE, KS, MN, IA, MO...

Are you looking to work for a small, growing company where you can make a difference within the organization and in the lives of millions of children? Are you interested in supporting educational products that help children to learn?

AWE Learning is hiring an experienced, innovative, outgoing individual with a demonstrable record of consistent sales and goal achievement performance for our Midwest/ Mountain Regions. AWE Learning’s digital solutions for early learning provide users with an engaging and interactive educational experience that assists in school readiness, academic intervention, and enrichment.

The Public Library or Educational Sales Representative is a field-based position responsible for the following states: MT, WY, CO, ND, SD, NE, KS, MN, IA, MO and can live anywhere within the territory. This person will be responsible for working as a cohesive and dynamic team member. They will achieve sales and revenue goals for an assigned territory by developing and building long-term relationships with customers. The ideal candidate has prior experience in educational or public library sales, as well as a background in Early Childhood Education, and/ or digital learning.

Qualifications

· Bachelor’s Degree in business, education, or related field

· 5 years field sales experience

· 3 years of applicable educational digital learning or library experience

· Demonstrable record of consistent sales and goal achievement performance

· Excellent verbal, written and electronic communication skills

· The ability to generate excitement and enthusiasm with customers and prospects for impactful digital learning products for young children

· Ability to create and execute complex sales solutions; superior prospecting and closing skills

· Ability to establish, cultivate and maintain effective working relationships with customers, prospective customers, internal business partners, colleagues and management

· Documented large territory management experience

· Strong competency in the use of business technologies, including CRM systems, Microsoft Office Suite, and remote presentation tools such as Teams, Zoom, Go-to-Meeting.

Duties & Responsibilities
• Meet and exceed quarterly and annual sales goals by building and maintaining an opportunity pipeline that supports these goals.
• Drive new business to foster growth within the territory. Renew, retain, and expand existing business.
• Provide accurate forecasts and sales activity reporting using CRM and other sales tools.
• Engage in sales call activities to prospective customers to explore and present product solutions.
• Participate, when appropriate, in network building opportunities within your territory, including but not limited to trade shows, group presentations, industry functions and conferences.
• Represent AWE, its mission, and why we make a difference for children in local communities and across the territory. Generate excitement and enthusiasm required by this representation.

· Develop and implement a quarterly territory sales and marketing plan to close sales and meet revenue budgets by proactively addressing every step in the sales cycle.

· Move opportunities from initial contact through to close.

· Update team with daily and weekly results, and overall outcomes.

· Daily manage the territory plan and all activities through the Company’s CRM system.

· Maintain a home-based office.

· Travel up to 25% or as business needs dictate.

About AWE Learning (AWE)

AWE Learning (AWE) the leading provider of digital learning solutions for young children in public libraries across the United States. Our solutions are found in 47% of Public Libraries. Learn more at www.awelearning.com

Salary & Benefits

This is a full time salaried plus commission position. We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and benefits package including paid vacation, medical benefits, and future growth opportunities within the company. To learn more about us, please visit our website at www.awelearning.com.

If you are interested in applying for this position, please submit your resume or CV, cover letter, and salary requirements.

Job Type: Full-time

Pay: $65,000.00 - $120,000.00 per year

Benefits:
• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Travel reimbursement
• Vision insurance
• Work from home

Schedule:
• Monday to Friday

Supplemental pay types:
• Bonus pay
• Commission pay

Application Question(s):
• How many years experience selling K12 curriculum or digital solutions?
• How many years experience selling educational solutions to the public library market?
• Do you live in the assigned territory in the Mountain/ Midwest region?

Work Location: Remote
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via Jobs By Workable schedule_type: Contractor
Position Summary: Are you looking to transform public libraries into a dynamic hub of knowledge and community engagement? Look no further! Introducing our Public Library Consultant opportunity, dedicated to helping libraries thrive in the digital age... We are seeking a highly qualified and experienced Contract Public Library Consultant to assist in strategic planning, operational assessment, and facility assessment. The consultant will play a crucial Position Summary:

Are you looking to transform public libraries into a dynamic hub of knowledge and community engagement? Look no further! Introducing our Public Library Consultant opportunity, dedicated to helping libraries thrive in the digital age...

We are seeking a highly qualified and experienced Contract Public Library Consultant to assist in strategic planning, operational assessment, and facility assessment. The consultant will play a crucial role in helping us shape the future of client public library systems and ensure they continue to meet the needs of their communities.

About Us:

About Us: LibraryIQ Consulting is a dynamic and forward-thinking practice dedicated to elevating public libraries. Backed by four decades of LS&S experience and expertise, LibraryIQ Consulting helps libraries adapt, innovate, and thrive in the digital age.

Essential Duties/Responsibilities:
• Follow LibraryIQ methodology, including robust use of proprietary data analytics, to execute consulting engagements, all while providing exceptional, high-touch service to clients.

Strategic Planning:
• Collaborate with library stakeholders, including staff, trustees, and community members, to develop a comprehensive strategic plan that aligns with the organization's mission and vision.
• Conduct research and analysis of current library services, trends, and best practices to inform the strategic planning process.
• Identify and write goals, objectives, and key performance indicators (KPIs) for the library system's future development.
• Assist in the development of a clear and actionable implementation plan for the strategic goals.

Operational Assessment:
• Evaluate the library's current operations, including staffing, workflows, and technology systems, to identify areas for improvement.
• Analyze budgetary and financial data to optimize resource allocation and efficiency.
• Make recommendations for streamlining processes, enhancing services, and improving overall operational effectiveness.
• Develop strategies to enhance user experience and community engagement through library programs and services.

Facility Assessment:
• Conduct a comprehensive assessment of the library's physical facilities, including building condition, accessibility, and layout.
• Identify potential renovation or expansion needs to accommodate evolving library services and community demands.
• Assess the library's technology infrastructure and recommend upgrades or improvements as necessary.
• Ensure compliance with relevant building codes, accessibility standards, and safety regulations.

Qualifications:
• Master's degree in Library Science or a related field.
• Proven experience in successful public library administration.
• Strong knowledge of library best practices, trends, and emerging technologies.
• Effective communication and presentation abilities.
• Ability to work collaboratively with diverse stakeholders.
• Project management skills and the ability to meet deadlines.

This is a remote contract opportunity available to consider qualified candidates that are eligible to work in the United States. This position will require travel
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via LinkedIn posted_at: 3 days agoschedule_type: Part-timework_from_home: 1
Brooklyn Public Library (BPL) is one of the nation’s largest library systems and among New York City’s most democratic institutions. As a leader in developing modern 21st-century libraries, we provide resources to support personal advancement, foster civic literacy, and strengthen the fabric of community among the more than 2.7 million individuals who call Brooklyn home. BPL provide nearly 60,000... free programs a year with writers, thinkers, Brooklyn Public Library (BPL) is one of the nation’s largest library systems and among New York City’s most democratic institutions. As a leader in developing modern 21st-century libraries, we provide resources to support personal advancement, foster civic literacy, and strengthen the fabric of community among the more than 2.7 million individuals who call Brooklyn home. BPL provide nearly 60,000... free programs a year with writers, thinkers, artists, and educators—from around the corner and around the world. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions the joy of a good book.

Brooklyn Public Library seeks an advanced graduate student in Library and Information Science or a related field to support an initiative studying cardholder signup policies and procedures in U.S. public libraries.

In the first phase of the project, a national research study of public libraries will collect data on library card signup practices. The graduate assistant will support a working group of library leaders from urban, suburban, and rural libraries and assist in the development of a comprehensive policy framework for cardholder signup and access for library practitioners and policymakers.

The Graduate Assistant will complete roughly 7 hours of work weekly over a six-month period at a pay rate of $30 per hour. Project work will be completed in August 2024. Work may be conducted remotely.

Under the leadership of the Director of Customer Experience, the Graduate Assistant will
• Assist with the coordination, planning, and facilitation of 6-8 virtual working group sessions with library leaders in spring and summer 2024;
• Research additional library cardholder signup policy trends at the state, municipal, and local level not covered in the first phase of the project;
• Draft a policy framework for library leaders, in collaboration with partners; and
• Write, present, and share project findings as needed.
• Bachelor's degree and current enrollment in a relevant graduate program (Library and Information Science, or a related subject area)
• Knowledge and understanding of public library issues and values; library and information technologies; library policies and procedures.
• Strong project management skills. Facilitation, teaching, and/or project design experience preferred.
• Excellent interpersonal, oral, and written communication skills.
• Demonstrated ability to exercise sound judgment, identify and assess problems, and decisively implement appropriate solutions or recommendations.
• Ability to work well independently and collaboratively to get things accomplished.
• Creativity, flexibility, and initiative in accommodating project needs.
• Commitment to diversity, equity, access, and inclusion.
• Experience working in a library setting
• Experience working with diverse audiences
• Reliable access to internet for remote work
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via LinkedIn posted_at: 2 days agoschedule_type: Full-time
DEPARTMENT OF PARKS AND RECREATIONEXAM NUMBERD1595A-RTYPE OF RECRUITMENTOpen Competitive Job OpportunityFILING PERIODWe will begin receiving applications on Wednesday, September 27, 2023, at 8:00 a.m. (PT). Filing will remain open until the needs of the service are met and is subject to closure without prior notice.BENEFITS INFORMATION The County of Los Angeles offers an excellent benefits... package which includes a Cafeteria Benefit Plan, Contributory DEPARTMENT OF PARKS AND RECREATIONEXAM NUMBERD1595A-RTYPE OF RECRUITMENTOpen Competitive Job OpportunityFILING PERIODWe will begin receiving applications on Wednesday, September 27, 2023, at 8:00 a.m. (PT). Filing will remain open until the needs of the service are met and is subject to closure without prior notice.BENEFITS INFORMATION

The County of Los Angeles offers an excellent benefits... package which includes a Cafeteria Benefit Plan, Contributory Defined Benefit Retirement Plan, matched 401(k) Savings and Deferred Compensation & Thrift Plans, 13 paid holidays, 10 paid leave days and an option to buy one to 20 more, and flexible work schedules._______________________________________________________________________________________________With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 38 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities, and many more.

About County of Los Angeles Department of Parks and Recreation:The County of Los Angeles Department of Parks and Recreation (Department) manages 183 parks, 70,079 acres of parkland, over 210 miles of multi-use trails and 5 equestrian facilities, 14 bodies of water, including 3 boating and swimming lakes, 475 sports amenities, 9 nature centers rehabilitating over 200 animals, 42 public swimming pools and the largest municipal golf system in the nation, consisting of 20 golf courses. Under the Department’s portfolio of parks are four botanical gardens and arboreta:

the Los Angeles County Arboretum and Botanic Garden, the South Coast Botanic Garden, Descanso Gardens, and Virginia Robinson Gardens, as well as iconic arts and cultural performance venues such as the Hollywood Bowl and John Anson Ford Theatres.

The Position:The Head of Marketing and Communications serves as the chief strategist for marketing and communications within the County of Los Angeles Department of Parks and Recreation. Reporting directly to the Department's Director, this role assumes a prominent position in shaping the strategic direction of marketing, communications, research, and public information efforts. Its primary objective is to engage a wide spectrum of communities, including those that are diverse, multilingual, vulnerable, and difficult to reach.

The Head of Marketing and Communications is responsible for spearheading media campaigns, initiatives, and events aimed at promoting the department's commitment to equity and its delivery of high-quality services and programs. This role is characterized by exceptional marketing and communication expertise, encompassing the development of comprehensive plans for research, policy, and events. These plans include strategies, key messages, and the deployment of a variety of communication tools. These tools encompass the department's website, social media channels, video content, "TED-style" talks, earned media, opinion editorials, slide presentations, identification of influential messengers, as well as messaging and press materials.

The Head of Marketing and Communications is a key member of the Department's executive team, tasked with preserving and enhancing the department's identity as a committed organization dedicated to youth development, park access, and equity without reservation. The role of the Head of Marketing and Communications is to contribute to the Department's success by offering expertise in thought leadership, marketing, and communication. This expertise is aimed at motivating policymakers, leaders, community stakeholders, advocates, and other partners to act on important issues related to youth development, park access, and equity.

Public Information and Communications Strategy

Serves as lead staff and resource to executive management, advising on marketing, media relations, strategic and crisis communications.Participates in and supervises the development and execution of marketing, public information and communications strategies, tactics and deliverables, through various communication channels such as web and social media content, email newsletters, print collateral such as brochures, annual reports and other content.Develops compelling, action-oriented communications strategies for key Department initiatives, research publication releases, events, and public information campaigns that centers racial equity in recreation.Establishes the objectives of the Department's marketing and public information program objectives and develops strategies and tactics to accomplish these objectives.Collaborates with outreach and policy teams to craft messaging for policy advocacy and implementation campaigns.Stays up-to-date with developments in the realm of parks and open spaces, offering insights to the executive team regarding breaking news to help shape the Department's initiatives and strategies.Serves as the keeper of the Department's brand -- ensuring all publications, collateral, social media presence, interactions and events reinforce that brand.Leads the development and implementation of all internal Department and external/community public information and communications materials, campaigns/initiatives, and messaging.LeadershipSupervises and manages a six-member communications and public information team, including an audio-visual specialist and contractors.Mentors and provides technical guidance and instruction to support the professional development of the communications and public information team.Serves as the Department lead on crisis communication and provides communications information conduit to Board staff and Board Deputies and alerts them of inquiries regarding high-profile or controversial issues affecting the department and provides opportunities to generate accurate media coverage to highlight department activities to the public.Serves as a primary writer and editor for the Department across platforms.Continuously elevates writing to be compelling, concise, focused and centered on diversity, inclusivity, racial and park equity.Oversees the intake and response to media requests for information under the California Public Records Act, in coordination with department management, county counsel and department's Public Records Act coordinator.Media RelationsDetermines the best use of media strategies to reach the Department's goals, including earned media, opinion editorials, letters to the editor, editorial board engagement, and paid and other media.Develops and sustains strong relations with media/news outlets and reporters and outreaches regularly to keep them informed of Department programs, services and initiatives.Responds to newsworthy events and media inquiries, which may include emergencies as a result of an epidemic or following the occurrence of natural or other disasters by providing contacts and immediate responsiveness to inquiries including receiving and assessing information, tailoring releases to the audience, cooperating with the Board Office, Chief Executive Office, communications media and advising appropriate personnel.Focuses on shifting the narrative from a youth-deficit orientation to one that challenges institutional barriers, public policies, and factors perpetuating park inequities, whether explicitly or implicitly.Provides media contacts with sources and data to inform their stories and center the Department message, mission, vision, programs and services in park and vision.Writes press releases and acts as spokesperson for the organization when speaking to press contacts.Manages the Department's online and media databases.

Works with Department's communications team to build media lists for press statements, report releases, and other outreach.Tracks the Department's media coverage and prepares updates for the Department executive team, Board offices and Park commissioners.Website ManagementEnsures the Department's website is a useful and engaging tool to support and further the Department's services and programs.Ensures the website is accessible, up to date, user friendly, prominently features on-going campaigns and opportunities to engage, tell the Department's story and who is involved, is easy to navigate and clearly communicates where the Department is and how it operates.Creates website management protocols for the public information team to follow.Social MediaBuilds on and strengthens the Department's social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and YouTube, to broaden the Department's reach and influence and to effect changes in policy and practice.Develops innovative and engaging social media plans for campaigns, events and publication releases that saturates our audiences with important dates and opportunities for action.Utilizes social media platforms to engage partners in disseminating information about our campaigns and advocacy efforts and develops tools, such as social media toolkits and graphics, to support the engagement of our partners.Assesses effectiveness of digital content using online metrics.Engages and trains appropriate staff to support social media efforts.E-CommunicationsWrites and curates content for e-blasts, newsletters and the Department blog and internal monthly newsletter.Maintains a robust editorial calendar that reflects key deliverables, partner activities, holidays, important higher education milestones such as legislative deadlines.MINIMUM REQUIREMENTS:Option 1:

Five (5) years of experience developing, administering, and evaluating a comprehensive marketing or public relations program* for a public agency, involving the development of public awareness of major programs** of the agency, and explanation of the role of the agency within the community.

Option 2

Graduation from an accredited four-year college or university with a bachelor's degree*** in Marketing, Public Relations, Communications, Business Administration, or related field -AND-

five (5) years of progressively responsible professional experience**** in marketing and communications, public relations, public information, community outreach, communications, or journalism, three (3) years of which the experience must be managing a marketing program.

LICENSE REQURIEMENTS:A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL EXPECTATION:This class includes administrative and clerical positions requiring light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

SPECIAL REQUIREMENT INFORMATION:*

Comprehensive

marketing or public relations program is defined as creating, developing, executing, and monitoring programs from start to finish.
• *

Major programs

are defined as programs involving public initiatives, social and community-based marketing campaigns aimed at creating public awareness (e.g. behavioral change, informational, educational, etc.) involving thousands of participants.
• In order to receive credit for a

bachelor’s degree , you must include a legible copy of the official diploma, official transcripts,

or

official letter from the accredited institution which shows the area of specialization with your application at the time of filing, or within seven (7) calendar days from application submission.

Note

Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information).

Progressively responsible professional experienc

e

is defined as tasks, job duties or roles that demonstrate growth and/or advancement in complexity, difficulty, or level of responsibility in the scope of marketing and communications.

ENDORSEMENT OF COUNTY QUALIFICATIONS:County employees who wish to meet the experience requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from application submission. Employees do not need to submit such verification if they hold or have held a position deemed to be at equivalent level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary.

WITHHOLD INFORMATION:No withholds will be allowed for this examination. Required education, certification and experience must be fully met and indicated on the application at the time of filing.

OUR ASSESSMENT PROCESS:This examination process will consist of a multiple-choice and/or simulation assessment(s) weighted 100% assessing the following:Management JudgmentWillingness to LearnEmpathyWorking RelationshipsSharing Knowledge and GuidanceAnalyzing InformationLearning QuicklyGenerating New IdeasUsing Time EfficientlyWorking to High Quality StandardsAdapting to ChangeControlling EmotionsAchievementResponsibilityManagement PotentialDeductive Reasoning

Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher in order to be placed on the Eligible Register.

MULTIPLE-CHOICE AND SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

TEST PREPARATION:Study guides and other test preparation resources are available to help candidates prepare foremployment tests. While the guides will help in preparing for the test, we advise you to review allrelated materials that you deem necessary.

An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at

http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section.Additional online practice tests are available at

https://www.shldirect.com/en-us/practice-tests/ .Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles.

These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration.

The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare.

TRANSFER OF TEST COMPONENTS:Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination.This examination contains test components that may be used in the future for new examinations and your test responses may be transferred.Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

JHines@hr.lacounty.govjyee@parks.lacounty.govinfo@governmentjobs.comtalentcentral@shl.comdonot-reply@amcatmail.comNote:

All notifications including invitation notices will be sent electronically to the email address provided on the application.

Test scores cannot be given over the telephone.

Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

ELIGIBILITY INFORMATION:The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly.

VACANCY INFORMATION:The resulting eligible register will be used to fill vacancies within the Department of Parks and Recreation.

Available Shift

Any

APPLICATION AND FILING INFORM

ATION:Applications must be filed online only. We will begin receiving applications on Wednesday, September 27, 2023, at 8:00 a.m. (PT).

All application must be received

BEFORE

5:00 p.m. (PT) on the last day of filing.

Applications submitted by U.S. Mail, Fax, or in person will not be accepted.

Apply online by clicking on the green "Apply" button at the top right of this posting.

Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on

governmentjobs.com/careers/lacounty

, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Qualifications

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.IMPORTANT:

Please note that

all

information included in the application materials is subject to

verification

at any point during the examination and hiring process, including after an appointment has been made.

Falsification

of any information may result in

disqualification

or

rescission of appointment . Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified.

________________________________________________________________________________________________

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Social Security Number

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

No Sharing Of User Id And Password

All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

Computer And Internet Access At Public Libraries

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.TESTING ACCOMMODATION:If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Testing Accommodations Coordinator Email:

TestingAccommodations @hr.lacounty.govTeletype Phone:

(800) 899-4099Alternate Teletype Phone

(800) 897-0077California Relay Services Phone:

(800) 735-2922

Department Contact Name

Jasmine Hines

Department Contact Phone : (213) 738-2008

Department Contact Email

JHines@hr.lacounty.gov#J-18808-Ljbffr
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via Glassdoor posted_at: 4 days agoschedule_type: Full-timesalary: 52,121–69,061 a year
Position Information Working Title of Vacant Position... Librarian I Job Type Full Time Posting Type City Employees Only Number of Vacancies 1 Department CHES LIBRARY SYSTEM Division LIBRARIES ADMIN Requisition Number 2024002 Number of hours worked per week 40 hours per week Work Schedule Varies: including day, evening & weekend hours, and occasional after-hours programming. Work Site Location Chesapeake, VA (1214 Volvo Parkway; 23320) Position Position Information

Working Title of Vacant Position...
Librarian I

Job Type
Full Time

Posting Type
City Employees Only

Number of Vacancies
1

Department
CHES LIBRARY SYSTEM

Division
LIBRARIES ADMIN

Requisition Number
2024002

Number of hours worked per week
40 hours per week

Work Schedule

Varies: including day, evening & weekend hours, and occasional after-hours programming.

Work Site Location
Chesapeake, VA (1214 Volvo Parkway; 23320)

Position Driving Requirement
O - Occasional

Pay Grade
GE11

Pay Basis
Semi-Monthly

Advertised Salary

$52,121 to $69,061 annually depending upon qualifications.

Job Description

Librarian I – Greenbrier Library-Youth & Family Services (YFS) Full Time

CITY OF CHESAPEAKE LIBRARY EMPLOYEES ONLY

The Chesapeake Public Library (CPL) is seeking a full-time Librarian I who shares our values and commitment to professionalism, collaboration, being solution focused, seeking and delivering feedback, demonstrating curiosity and clear communication. CPL prides itself on exemplifying CARES standards to our internal and external customers. Our leaders provide the necessary support for their teams to make Chesapeake an exceptional place to live, learn, work, farm, and play.

CPL has a well-established Youth and Family Services (YFS) department with a dynamic track record of providing quality and innovative services for children, teens, and adults. The candidate will serve as a member of the library’s leadership team and represent the YFS Department in library system initiatives and participates in CPL system-wide committees.

Responsibilities include:
• Performs reference research using the library catalog, database, and other available resources.
• Provides patrons with library services such as reference selection and Reader’s Advisory services and assists patrons in the use of library equipment.
• May supervise the building in absence of Librarian II, III or Library Manager
• Hires, supervises and evaluates subordinate staff.
• Suggests and assists with conducting library programs.
• Keeps current with emerging technologies and trends in public libraries.
• Attends staff meetings to exchange information; attends in-service training and professional classes, seminars, or conferences to improve professional skills.
• Creates and provides literacy and STEM/STEAM programming.
• Maintains the branch children’s and teen’s collection.
• Provides homework and research support.
• Provides computer assistance.
• Delivers high quality programming to schools and community locations
• Promotes CPL services and programs using approved social media and publicity tools.
• Supervises volunteers
• Will assist in other public service areas when needed.
• Performs other related duties as assigned.

The City of Chesapeake’s Strategic Plan is to make Chesapeake an exceptional place to live, learn, work, farm, and play, provide outstanding service to City Council, community, customers, and each other, and to be fiscally sustainable and responsible. The Chesapeake Public Library serves the citizens of the third largest city in the Commonwealth and is located in the center of Hampton Roads, a thriving coastal metropolitan area composed of seven cities and 1.7 million residents in the region.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.

Required Qualifications

Vocational/Educational Requirement:Must be currently enrolled in a master’s level Library Science degree program and must obtain a master’s degree in library science within 12 months of hire from a school accredited by the American Library Association

Experience:None

Special Certifications and Licenses:Requires a valid driver’s license and a driving record in compliance with City Driving Standards. Virginia Public Librarian Certificate required within three months after obtaining a master’s degree in library science.

Preferred Qualifications

Public library experience preferred but other library experience considered.

One year of supervisory experience preferred.

Posting Detail Information

Job Open Date
01/02/2024

Job Close Date
01/09/2024

Open Continuous

Special Instructions to Applicants

Exemplary customer service skills and experience, along with the ability to multitask.

The scheduled hours will include day, evening, and weekend hours primarily at Greenbrier Library.

May also include after-hours special programming.

Varied hours: Monday-Thursday 8:00 a.m. to 7:15 p.m. Friday 8:00 a.m. to 5:15 p.m., Saturday 8:00 a.m. to 5:15 p.m., Sunday 8:00 a.m. to 5:15 p.m.

Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

The selected candidate may be transferred to work at another area library if and when a need arises.

An acceptable criminal history and Child Protective Services (CPS) reports are required.

An in-basket exercise will be administered to candidates that are selected for an interview.

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands
H=Heavy - Exerting 50-100 lbs. occasionally, 25-50 lbs. frequently, or up to 10-20 lbs constantly.

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing
Frequently- From 1/3 to 2/3 of the time.

Sitting
Frequently- From 1/3 to 2/3 of the time.

Walking
Frequently- From 1/3 to 2/3 of the time.

Lifting
Occasionally- Up to 1/3 of the time.

Lifting Amount
Exerting up to 20 to 50 lbs

Carrying
Frequently- From 1/3 to 2/3 of the time.

Carrying Weight
Exerting up to 20 to 50 lbs

Pushing/Pulling
Occasionally- Up to 1/3 of the time.

Pushing/Pulling Weight
Exerting 50 - 100 lbs

Reaching
Frequently- From 1/3 to 2/3 of the time.

Handling
Continuously- 2/3 or more of the time.

Fine Dexterity
Continuously- 2/3 or more of the time.

Kneeling
Occasionally- Up to 1/3 of the time.

Crouching
Occasionally- Up to 1/3 of the time.

Crawling
Rarely- Less than 1 hour per week.

Bending
Frequently- From 1/3 to 2/3 of the time.

Twisting
Frequently- From 1/3 to 2/3 of the time.

Climbing
Occasionally- Up to 1/3 of the time.

Balancing
Occasionally- Up to 1/3 of the time.

Vision
Continuously- 2/3 or more of the time.

Hearing
Continuously- 2/3 or more of the time.

Talking
Frequently- From 1/3 to 2/3 of the time.

Foot Controls
Occasionally- Up to 1/3 of the time.

Machines, Tools, Equipment and Work Aids Used

Automated Material Handling (AMH) equipment, Automatic book drop, ITC Release Printing, copier, scanner, computer, self-checkout stations, cash register, debit/credit card machine, telephone, fax machine, mobile devices (eReaders, tablets), Lendlt kiosk, Holdlt locker, Pay Station Elite, Outreach Hybrid Vehicles and related equipment/ mechanics, calculator, barcode reader, stepstools, variety of library materials.

Protective Equipment Required

Seat belt restrains in vehicle.

Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards
D = Daily

Chemical Hazards
D = Daily

Electrical Hazards
N = Never

Fire Hazards
N = Never

Explosives
N = Never

Communicable Diseases
D = Daily

Physical Danger or Abuse
N = Never

Other

If Other, Description

Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust
D = Daily

Extreme Temperatures
S = Seasonally

Noise and Vibration
D = Daily

Fumes and Odors
W = Several Times Per Week

Wetness/Humidity
S = Seasonally

Darkness or Poor Lighting
N = Never

Primary Work Location
Office Environment

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures
Continuously- 2/3 or more of the time.

Emergency Situations
Rarely- Less than 1 hour per week.

Frequent Change of Tasks
Continuously- 2/3 or more of the time.

Irregular Work Schedule/Overtime
Occasionally- Up to 1/3 of the time.

Performing Multiple Tasks Simultaneously
Continuously- 2/3 or more of the time.

Working Closely with Others as Part of a Team
Continuously- 2/3 or more of the time.

Tedious or Exacting Work
Frequently- From 1/3 to 2/3 of the time.

Noisy/Distracting Environment
Occasionally- Up to 1/3 of the time.

Other

If Other, Description

Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

No

Professional References

Professional References

Please provide contact information for professional references.

Minimum Requests
0

Maximum Requests
4
Show more details...
via Salary.com schedule_type: Full-time
Johnson County Library is a 14-branch suburban library system with a long history in our community. A suburb of the Kansas City metro area, our county is growing and diversifying. We serve neighborhoods ranging from urban to suburban to on-the-edge-of rural. We prize innovation and commitment to learning. We are a fun, forward-thinking organization with a mission to enrich people's... lives. Johnson County Library seeks qualified applicants to fill Johnson County Library is a 14-branch suburban library system with a long history in our community. A suburb of the Kansas City metro area, our county is growing and diversifying. We serve neighborhoods ranging from urban to suburban to on-the-edge-of rural. We prize innovation and commitment to learning. We are a fun, forward-thinking organization with a mission to enrich people's... lives.

Johnson County Library seeks qualified applicants to fill a Library Support Clerk to join the Interlibrary Loan team. This position processes lending requests from other libraries and borrowing requests for JCL patrons. This service supports 14 locations system wide. We seek individuals with excellent attention to detail, communication and organization skills. This posting will be open through 5:00 pm on August 14, 2023. Job duties include:
• Processes Inter Library Loan (ILL) lending requests from other libraries; accesses requests from several interlibrary loan databases and searches for availability and location; communicates with public service staff for shelf checks; updates interlibrary loan databases for responses; maintains statistics; charges out loans.
• Processes ILL borrowing requests for patrons; locates bibliographic and interlibrary loan systems for requests; dispatches requests by mail, internet, or telephone; monitors requests; creates temporary catalog records for borrowed materials; maintains, updates and edits online requests; consults with patrons and provides resources; answers patron questions; maintains statistics.
• Prepares outgoing mail, opens and sorts incoming mail; communicates with external couriers.
• Assists the Assistant Circulation Services Manager with other tasks related to the development of the unit; develop and revise custom holdings groups and paths for borrowing.

Job Requirements

Minimum Requirements:

High school diploma or equivalent is required.

Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency.

Preferred Qualifications:

One (1) year of clerical experience using computer systems and software; one (1) year of customer service experience, preferably in a library or academic environment is preferred.

Physical, Environmental, and Special Working Conditions:

Lifting weight: 50 lbs.

All County employees may be called upon to assist other departments/agencies in a declared emergency situation
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via Glassdoor posted_at: 3 days agoschedule_type: Part-time
Public Technology Assistant St. Louis Public Library... St. Louis Public Library’s Subpool is seeking a part-time Public Technology Assistant. Subpool employees travel to all of the St. Louis Public Library’s locations and provide assistance as needed. The Library values the array of talents and perspectives that a diverse workforce brings and how this positively impacts our services and customer base. We seek people who understand these values Public Technology Assistant

St. Louis Public Library...

St. Louis Public Library’s Subpool is seeking a part-time Public Technology Assistant. Subpool employees travel to all of the St. Louis Public Library’s locations and provide assistance as needed. The Library values the array of talents and perspectives that a diverse workforce brings and how this positively impacts our services and customer base. We seek people who understand these values to join our team. Our ideal candidate is someone who will connect the community to our resources to further our primary mission as a forward-thinking and customer-centered public library providing vital services to the people of St. Louis. This role requires someone who is enthusiastic, patient and committed to providing excellent customer service and is comfortable working with the public and providing technology-related assistance.

In this role you will:
• Assist customers with the utilization of Library computers, digital resources, personal devices, or other equipment.
• Check out Library equipment to customers.
• Troubleshoot Library equipment for customers and staff.
• Communicate with managers regarding needed maintenance or Help Desk tickets for issues with technology.
• Assist with the facilitation of Digital Library Services programs.
• Participate in regular team discussions regarding technology, Library services, customer assistance, and other topics.
• Other duties as assigned.

You will need to be:
• Friendly, patient, and able to build relationships at all levels.
• Strategic about assisting customers with different levels of technological proficiency.
• Able to see the big picture and promote consistency and excellence of service
• Capable of effectively presenting information and responding to questions from customers and staff.
• Flexible, positive, and willing to work with staff and colleagues to successfully overcome challenges.
• Organized, detail-oriented, and able to work with competing tasks and priorities.

You will need to have:
• Six months to a year of customer service experience
• An associate’s degree or equivalent from a two-year college or technical school is preferred; a high school diploma, or GED.
• Strong communication, writing, speaking, and organizational skills.
• Comfort with using and learning new technology as the Library continues to evolve.

You will get:
• Competitive salary range starting at $17.67 per hour.
• A minimum of one four-hour shift each pay period.
• Experience working in a multi-location urban public library setting.
• Professional development with career advancement opportunities.

Hours for this position are:

Hours vary Monday-Sunday. Shifts will be in 4 or 8 hour increments. Candidates will work a minimum of one 4-hour shift per pay period. The Subpool assists covering all 16 locations and hours are subject to change according to organizational needs.

About SLPL:

St. Louis Public Library is a true urban library, representing the historic center of the St. Louis region: the City of St. Louis. With its roots in the mid-1800s, St. Louis Public Library has a long history of innovation and service, a large and historic collection including rare books and extensive special collections, and a diverse and dedicated staff. Our technology is a major resource throughout the City and beyond, and the Library makes an enormous investment in technology annually to keep them state of the art. We operate 16 public locations in a relatively small city of 61 square miles. These range from our magnificent Central Library – one of the world’s great public libraries – to regional and neighborhood libraries that vary in size and design but are centerpieces in their communities. St. Louis was an early, passionate supporter of library services to children, and that remains a core value and mission. Outreach into our varied communities, marketing the Library’s remarkable strengths and working with civic and cultural partners to benefit St. Louisans are all closely held values and goals at the Library.

To apply:

If you are interested in this opportunity, please visit slpl.org/employment, and submit both your cover letter and your resume with your application. Thank you
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