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Does Rakuten ship internationally? Answer: Yes, Rakuten does ship internationally. International orders can be placed on the Rakuten website and will be shipped via FedEx or EMS. Depending on the country and item, international orders may incur additional fees. You can check the estimated shipping cost for your order on the “Shipping & Payment” page before you place your order.
Is shopping at Rakuten safe? Answer: Shopping at Rakuten is safe and secure. The Rakuten website is encrypted with SSL encryption technology to protect your personal information from unauthorized access. Rakuten also uses a variety of fraud prevention measures to ensure the safety of your transactions. All payments are processed through secure servers and all personal information is stored securely.
How do I contact customer support at Rakuten? Answer: If you need assistance with your order or have any other questions, you can contact customer support at Rakuten. The best way to reach them is by emailing [email protected] You can also call their customer service line at 0120-996-683. If you’re in Japan, you can also visit their Customer Support Center located at their headquarters in Tokyo.
How do I track my order from Rakuten? Answer: After you’ve placed your order, you can track it online by logging into your Rakuten account. Once you’ve logged in, click on “My Account” and then click “My Orders.” Here you can view your order history and track your current orders. You can also track your order by entering your order number and email address on the “Track Your Order” page.
What is the return policy for Rakuten? Answer: Rakuten has a generous return policy that allows customers to return items within 30 days of purchase. All items must be returned in their original condition, and all returns are subject to a restocking fee. Customers can also return defective items within 7 days of purchase for a full refund. If you’re not satisfied with your purchase, you can return it for a full refund within 30 days.
How do I register for Rakuten? Answer: Registering for Rakuten is easy and can be done in minutes. To get started, simply go to the Rakuten website and click “Sign Up” near the top of the page. You’ll be asked to enter your email address, a password, and your name. Once you’ve entered this information, you’ll be able to create your account and start shopping.
What payment options are available at Rakuten? Answer: Rakuten offers several payment options, including credit cards, PayPal, bank transfers, and more. All payments are processed through secure servers, so you can be sure your transactions are safe and secure. Credit cards are accepted from Visa, MasterCard, American Express, and JCB. You can also make payments using PayPal or through your bank account.
How do I use Rakuten Super Points? Answer: Rakuten Super Points are a loyalty program that allows members to earn rewards for their purchases. To use your points, simply go to the My Points page and select the item you want to redeem your points for. You can use your points to purchase items on the Rakuten website, or to receive discounts on your purchases. Your points will be automatically deducted from your total purchase amount.
What is rakuten.co.jp? Answer: Rakuten.co.jp is an online marketplace based in Japan. It is one of the largest e-commerce sites in the world, with more than 90 million members and over 18 million products available for sale. The site was launched in 1997 and has since become the go-to marketplace for Japanese consumers. Rakuten.co.jp offers a wide variety of products, including electronics, apparel, home goods, and more. The site also offers a loyalty program called Rakuten Super Points, which allow members to earn rewards for their purchases.
Does Rakuten offer free shipping? Answer: Yes, Rakuten offers free shipping on orders over a certain amount. The exact amount varies by item and destination country. If you’re ordering from within Japan, the minimum order amount for free shipping is ¥2,000. For international orders, the minimum order amount is ¥10,000. You can check the estimated shipping cost for your order on the “Shipping & Payment” page before you place your order.