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Most recent job postings at Rapid7
via Rapid7 Careers
posted_at: 1 day agoschedule_type: Full-time
Senior Manager, Social Media
This is an exciting role on Rapid7’s Marketing Team where you’ll be directly responsible for building processes and growing communities that elevate our brand, as well as processes and platforms for employees to drive new business opportunities – and to help position Rapid7 as an Employer of Choice...
About the Role
The Senior Manager of Social Media is responsible for building and protecting the Rapid7 brand
Senior Manager, Social Media
This is an exciting role on Rapid7’s Marketing Team where you’ll be directly responsible for building processes and growing communities that elevate our brand, as well as processes and platforms for employees to drive new business opportunities – and to help position Rapid7 as an Employer of Choice...
About the Role
The Senior Manager of Social Media is responsible for building and protecting the Rapid7 brand across all social platforms. Reporting to the VP of Global Corporate Communications, you will be responsible for leading social media strategy for the overall external-facing brand and Rapid7’s employer brand through marketing campaign integration, creative strategy, corporate communications/PR support, crisis response and issues management, research content promotions, and more as needed. You will also lead our social selling and employee advocacy efforts, working closely with other teams across the business to enable them to share on social media.
In this role, you will:
• Lead Rapid7’s global social media strategy – including creating posts and writing social copy, and creating social cards when needed – across 5 rapidly growing accounts.
• Serve as the main point of contact for social media support with various partners across the business including Marketing, Talent Brand, Research, and Customer Support.
• Oversee our community management and social listening efforts, monitoring and responding to customer inbounds, community questions, and larger crises.
• Determine KPIs and channel benchmarks for the social media program, delivering against them each quarter. Continuously evaluate social media performance based on data, utilizing Sprout Social’s reporting tool to analyze engagement trends and adjust content strategy accordingly.
• Develop unique content calendars for five different social media channels (LinkedIn, Twitter, Facebook, Instagram - and sometimes YouTube) daily – based on channel-specific trends and industry/competitive benchmarking.
• Partner closely with the Content and Design teams, brainstorming and innovating on broader campaign concepts to develop focused, shareable campaigns on Social, including the dotted-line management of a creative designer dedicated to social media content.
• Determine KPIs and channel benchmarks for the social media program, delivering against them each quarter.
• Manage and foster key relationships across the business, as well as one direct report.
• Evaluate complex data and translate it into insights for the broader Marketing team and executive leadership teams.
• Identify opportunities to enhance strategy regularly based on research.
The skills you’ll bring include:
• 6-8 years of experience in Social Media Management and content strategy (prior B2B tech experience a plus).
• Proven experience in developing and scaling highly visible social media programs.
• Experience leading strategy with, and effectively communicating across, cross-functional global teams in a fast-paced environment.
• Deep understanding of the latest trends in social media which can be leveraged for a B2B company.
• Data-driven and knowledgeable of the latest social media metrics - and why they matter.
• Experience with social media vendor management – from initial evaluation through contract negotiation and invoicing.
• People management experience: Not only with direct reports, but also across the broader team to ensure the company is aligned with goals.
• You challenge the status quo: You’re fluent in testing new social media concepts and evaluating what is (and isn’t) working, and operate with a “Never Done” mindset.
• Comfortable developing and defining social media calendars and channel strategies.
• Strong and error-free written communication skills.
• Experience with social listening and response, particularly for crisis communications.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
This is an exciting role on Rapid7’s Marketing Team where you’ll be directly responsible for building processes and growing communities that elevate our brand, as well as processes and platforms for employees to drive new business opportunities – and to help position Rapid7 as an Employer of Choice...
About the Role
The Senior Manager of Social Media is responsible for building and protecting the Rapid7 brand across all social platforms. Reporting to the VP of Global Corporate Communications, you will be responsible for leading social media strategy for the overall external-facing brand and Rapid7’s employer brand through marketing campaign integration, creative strategy, corporate communications/PR support, crisis response and issues management, research content promotions, and more as needed. You will also lead our social selling and employee advocacy efforts, working closely with other teams across the business to enable them to share on social media.
In this role, you will:
• Lead Rapid7’s global social media strategy – including creating posts and writing social copy, and creating social cards when needed – across 5 rapidly growing accounts.
• Serve as the main point of contact for social media support with various partners across the business including Marketing, Talent Brand, Research, and Customer Support.
• Oversee our community management and social listening efforts, monitoring and responding to customer inbounds, community questions, and larger crises.
• Determine KPIs and channel benchmarks for the social media program, delivering against them each quarter. Continuously evaluate social media performance based on data, utilizing Sprout Social’s reporting tool to analyze engagement trends and adjust content strategy accordingly.
• Develop unique content calendars for five different social media channels (LinkedIn, Twitter, Facebook, Instagram - and sometimes YouTube) daily – based on channel-specific trends and industry/competitive benchmarking.
• Partner closely with the Content and Design teams, brainstorming and innovating on broader campaign concepts to develop focused, shareable campaigns on Social, including the dotted-line management of a creative designer dedicated to social media content.
• Determine KPIs and channel benchmarks for the social media program, delivering against them each quarter.
• Manage and foster key relationships across the business, as well as one direct report.
• Evaluate complex data and translate it into insights for the broader Marketing team and executive leadership teams.
• Identify opportunities to enhance strategy regularly based on research.
The skills you’ll bring include:
• 6-8 years of experience in Social Media Management and content strategy (prior B2B tech experience a plus).
• Proven experience in developing and scaling highly visible social media programs.
• Experience leading strategy with, and effectively communicating across, cross-functional global teams in a fast-paced environment.
• Deep understanding of the latest trends in social media which can be leveraged for a B2B company.
• Data-driven and knowledgeable of the latest social media metrics - and why they matter.
• Experience with social media vendor management – from initial evaluation through contract negotiation and invoicing.
• People management experience: Not only with direct reports, but also across the broader team to ensure the company is aligned with goals.
• You challenge the status quo: You’re fluent in testing new social media concepts and evaluating what is (and isn’t) working, and operate with a “Never Done” mindset.
• Comfortable developing and defining social media calendars and channel strategies.
• Strong and error-free written communication skills.
• Experience with social listening and response, particularly for crisis communications.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
via Rapid7 Careers
posted_at: 2 days agoschedule_type: Full-time
Senior DevOps/SRE
We are looking for a talented Site Reliability Engineer (SRE) with a deep interest in distributed systems, cloud computing and the architecture of large-scale systems. The SRE lead will ensure our InsightIDR services have the ultra-high reliability and uptime necessary to meet our customers’ needs. As SRE, you will work closely with our engineering team and partner teams... throughout Rapid7 to help solve extremely challenging
Senior DevOps/SRE
We are looking for a talented Site Reliability Engineer (SRE) with a deep interest in distributed systems, cloud computing and the architecture of large-scale systems. The SRE lead will ensure our InsightIDR services have the ultra-high reliability and uptime necessary to meet our customers’ needs. As SRE, you will work closely with our engineering team and partner teams... throughout Rapid7 to help solve extremely challenging problems at a massive scale.
About the Team
InsightIDR helps identify and address key cybersecurity risks to our customers. We apply machine learning, threat intelligence, and business intelligence to event sources, including desktops, servers, network switches, firewalls, cloud services, directory servers, DHCP servers, and SIEMs in order to distill hundreds or thousands of daily events per customer into the few real, high priority threats that need attention. Our systems ingest large amounts of data that need to be highly available and performant at all times.
Some of the technologies we use include: Java, Python, Cassandra, Dynamo, MySQL/RDS, Redis, ElasticSearch, AWS (EC2, S3, CloudFormation, etc.), Terraform and Jenkins.
At Rapid7, we value intellectual curiosity, problem solving ability, initiative, and team spirit.
About the Role
We are looking for a talented Site Reliability Engineer (SRE) with a deep interest in distributed systems, cloud computing and the architecture of large-scale systems. The SRE lead will ensure our InsightIDR services have the ultra-high reliability and uptime necessary to meet our customers’ needs. As SRE, you will work closely with our engineering team and partner teams throughout Rapid7 to help solve extremely challenging problems at a massive scale.
In this role, you will:
• Establish a new Site Reliability Engineering function within Engineering
• Work closely with Engineering teams, Architecture, Infrastructure and Product teams to improve the lifecycle of the InsightIDR services - from inception, design, deployment, operations, monitoring, security, upgrade and maintenance
• Support services before they go live through activities such as design, deployment, migration strategy, monitoring, and playbook reviews
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
• Scale systems through automation and driving service and infrastructure improvements
• Troubleshoot production issues and liaising with relevant Engineering, product deployment, and platform teams for a resolution
• Manage and participate in on-call support, and incident response follow-ups such as post-mortems
• Mentor and coach team members
The skills you’ll bring include:
• Previous experience in a lead engineering role
• 5+ years of experience scaling SaaS services and infrastructure
• Expert knowledge of developing, scaling, automating, and troubleshooting large-scale systems
• Expert knowledge of deployment and monitoring frameworks
• Ability to debug, optimize code and automate routine tasks
• Advanced understanding of System Performance and tuning
• Strong knowledge of NoSQL and SQL concepts
• Strong knowledge of OOP languages such as Java
• Experience with scripting languages such as Shell, Python
• Extensive experience with database operation and optimization
• Strong knowledge of RESTFul architectures
• Understanding of Unix/Linux operating systems
• Proficient in AWS services, including EC2, RDS, S3, streaming data, etc.
• Systematic problem-solving approach
• Excellent communication & influencing skills
• Strong technical writing skills
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
About Rapid7
Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attackers methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
We are looking for a talented Site Reliability Engineer (SRE) with a deep interest in distributed systems, cloud computing and the architecture of large-scale systems. The SRE lead will ensure our InsightIDR services have the ultra-high reliability and uptime necessary to meet our customers’ needs. As SRE, you will work closely with our engineering team and partner teams... throughout Rapid7 to help solve extremely challenging problems at a massive scale.
About the Team
InsightIDR helps identify and address key cybersecurity risks to our customers. We apply machine learning, threat intelligence, and business intelligence to event sources, including desktops, servers, network switches, firewalls, cloud services, directory servers, DHCP servers, and SIEMs in order to distill hundreds or thousands of daily events per customer into the few real, high priority threats that need attention. Our systems ingest large amounts of data that need to be highly available and performant at all times.
Some of the technologies we use include: Java, Python, Cassandra, Dynamo, MySQL/RDS, Redis, ElasticSearch, AWS (EC2, S3, CloudFormation, etc.), Terraform and Jenkins.
At Rapid7, we value intellectual curiosity, problem solving ability, initiative, and team spirit.
About the Role
We are looking for a talented Site Reliability Engineer (SRE) with a deep interest in distributed systems, cloud computing and the architecture of large-scale systems. The SRE lead will ensure our InsightIDR services have the ultra-high reliability and uptime necessary to meet our customers’ needs. As SRE, you will work closely with our engineering team and partner teams throughout Rapid7 to help solve extremely challenging problems at a massive scale.
In this role, you will:
• Establish a new Site Reliability Engineering function within Engineering
• Work closely with Engineering teams, Architecture, Infrastructure and Product teams to improve the lifecycle of the InsightIDR services - from inception, design, deployment, operations, monitoring, security, upgrade and maintenance
• Support services before they go live through activities such as design, deployment, migration strategy, monitoring, and playbook reviews
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
• Scale systems through automation and driving service and infrastructure improvements
• Troubleshoot production issues and liaising with relevant Engineering, product deployment, and platform teams for a resolution
• Manage and participate in on-call support, and incident response follow-ups such as post-mortems
• Mentor and coach team members
The skills you’ll bring include:
• Previous experience in a lead engineering role
• 5+ years of experience scaling SaaS services and infrastructure
• Expert knowledge of developing, scaling, automating, and troubleshooting large-scale systems
• Expert knowledge of deployment and monitoring frameworks
• Ability to debug, optimize code and automate routine tasks
• Advanced understanding of System Performance and tuning
• Strong knowledge of NoSQL and SQL concepts
• Strong knowledge of OOP languages such as Java
• Experience with scripting languages such as Shell, Python
• Extensive experience with database operation and optimization
• Strong knowledge of RESTFul architectures
• Understanding of Unix/Linux operating systems
• Proficient in AWS services, including EC2, RDS, S3, streaming data, etc.
• Systematic problem-solving approach
• Excellent communication & influencing skills
• Strong technical writing skills
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
About Rapid7
Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attackers methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
via Rapid7 Careers
schedule_type: Full-time
Collections Support III
Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT... environments and users. Our solutions empower organizations
Collections Support III
Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT... environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks. Rapid7 is trusted by more than 9000 organizations across 125 countries, including 52% of the Fortune 100. To learn more about Rapid7 or get involved in our threat research, visit www.rapid7.com. The Credit & Collections Specialist will be responsible for establishing and maintaining credit lines, payment terms, and collection activity for all customers while building strong relationships with internal and external stakeholders and providing an excellent customer experience.
About the Team
The global AR team is made up of two AR/Billing Specialists and four Credit/Collections Analysts. The team is positioned within the US and Belfast.
About the Role
The Credit & Collections Specialist will be responsible for establishing and maintaining credit lines, payment terms, and collection activity for all customers while building strong relationships with internal and external stakeholders and providing an excellent customer experience.
In this role, you will:
• Manage a collections portfolio from date of invoice to cash collection, including building relationships with customers and/or partners to ensure on time payments and excellent customer service
• Follow-up with customers/partners on past due invoices by calls and emails on a daily basis
• Maintain collection and billing notes in Netsuite
• Forecast collection estimates for your portfolio
• Maintain credit terms and credit limits for all customers in your portfolio
• Research, escalate and resolve customer discrepancies
• Address and resolve account credit balances, overpayments and journal entries
• Maintain weekly aging and top accounts past due reports
• Monitor credit hold process; updating account pages and contacting internal stakeholders as required
• Determine accounts to be turned over to a collection agency or written off as bad debts
• Work cross functionally with Sales/CSM/Ops and communicate overall health of the accounts in your portfolio
• Support special projects and mission critical initiatives
• Proactively support management as well as the objectives and goals of the department
• Help achieve DSO (days sales outstanding) goals
• Assist with vendor portal management
• Identify and assist with process improvement and accuracy initiatives
• Maintain Process Documentation
The skills you’ll bring include:
• Minimum 2 years of collection experience, with Enterprise B2B collections a plus
• Minimum of an Associate Degree or equivalent experience required
• Former experience with ERP, NetSuite and Salesforce is preferred
• Strong attention to detail, goal oriented
• Able to meet daily and monthly cash and collection goals and metrics
• Ability to work flexible hours as needed
• Motivated, positive team player with ability to interact with individuals across various teams/roles
• Strong analytical skills and the ability to propose positive business solutions to problems
• Commitment to excellent customer service
• Excellent written and verbal communication abilities
• Ability to prioritize and manage multiple responsibilities
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT... environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks. Rapid7 is trusted by more than 9000 organizations across 125 countries, including 52% of the Fortune 100. To learn more about Rapid7 or get involved in our threat research, visit www.rapid7.com. The Credit & Collections Specialist will be responsible for establishing and maintaining credit lines, payment terms, and collection activity for all customers while building strong relationships with internal and external stakeholders and providing an excellent customer experience.
About the Team
The global AR team is made up of two AR/Billing Specialists and four Credit/Collections Analysts. The team is positioned within the US and Belfast.
About the Role
The Credit & Collections Specialist will be responsible for establishing and maintaining credit lines, payment terms, and collection activity for all customers while building strong relationships with internal and external stakeholders and providing an excellent customer experience.
In this role, you will:
• Manage a collections portfolio from date of invoice to cash collection, including building relationships with customers and/or partners to ensure on time payments and excellent customer service
• Follow-up with customers/partners on past due invoices by calls and emails on a daily basis
• Maintain collection and billing notes in Netsuite
• Forecast collection estimates for your portfolio
• Maintain credit terms and credit limits for all customers in your portfolio
• Research, escalate and resolve customer discrepancies
• Address and resolve account credit balances, overpayments and journal entries
• Maintain weekly aging and top accounts past due reports
• Monitor credit hold process; updating account pages and contacting internal stakeholders as required
• Determine accounts to be turned over to a collection agency or written off as bad debts
• Work cross functionally with Sales/CSM/Ops and communicate overall health of the accounts in your portfolio
• Support special projects and mission critical initiatives
• Proactively support management as well as the objectives and goals of the department
• Help achieve DSO (days sales outstanding) goals
• Assist with vendor portal management
• Identify and assist with process improvement and accuracy initiatives
• Maintain Process Documentation
The skills you’ll bring include:
• Minimum 2 years of collection experience, with Enterprise B2B collections a plus
• Minimum of an Associate Degree or equivalent experience required
• Former experience with ERP, NetSuite and Salesforce is preferred
• Strong attention to detail, goal oriented
• Able to meet daily and monthly cash and collection goals and metrics
• Ability to work flexible hours as needed
• Motivated, positive team player with ability to interact with individuals across various teams/roles
• Strong analytical skills and the ability to propose positive business solutions to problems
• Commitment to excellent customer service
• Excellent written and verbal communication abilities
• Ability to prioritize and manage multiple responsibilities
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
via Built In Boston
posted_at: 23 days agoschedule_type: Full-time
We are looking for a leader who can build the vision for our Analytics Center of Excellence, partner with cross functional teams to optimize and visualize data, and drive informed decision making at scale and in real time for Rapid7 and our customers.
About the Team
The BI team consists of ten analysts who work across the business to drive decision making by way of predictive analytics and... organized, accurate data. This person will report directly
We are looking for a leader who can build the vision for our Analytics Center of Excellence, partner with cross functional teams to optimize and visualize data, and drive informed decision making at scale and in real time for Rapid7 and our customers.
About the Team
The BI team consists of ten analysts who work across the business to drive decision making by way of predictive analytics and... organized, accurate data. This person will report directly to the CFO and will work with business leaders from our Platform and Solutions Practices, Customer Success and Experience, Marketing, Sales, Finance, and our Exec team, while simultaneously leading our Power Users, Super Users, and Adjunct Analysts from across the enterprise.
About the Role
In this role, you will:
• Partner with company data leaders to establish a strategic vision and roadmap for a Business Intelligence Center of Excellence that will move Rapid7 to the next stage of its analytical evolution with a greater focus on predictive and prescriptive analytics
• Partner with business leaders to help define reporting and/or analytical requirements, prioritize competing requests and find creative solutions to complex challenges
• Develop an enduring and synergistic relationship with IT and Data Platform teams on system architecture to support the company's decision-making needs
• Partner with company data leaders to drive our enterprise-wide analytics strategy. Coach and advise the business on effective data practices enabling a more data driven workforce
• Work closely with Information Security and Data Platform teams to manage security and governance issues
• Understand what drives and motivates a team in order to grow, develop, and inspire a team of managers, analysts, interns and contractors
• Perform ad-hoc data examination across a variety of business disciplines.
The skills you'll bring include:
• 20 years of experience and expertise in business intelligence, data analysis, data operations, data science or other related field, preferably with some experience in Accounting or Finance and at a public company.
• Knowledge of
• Tableau or similar visualization tools
• Advanced Analytics languages such as R, Python
• Business applications such as salesforce.com, Netsuite and Workday
• Preferably cloud data warehouses such as Snowflake, Redshift
• SQL
• Experience effectively managing, growing, and developing a team
• Excellent verbal and written communication skills, with the ability to concisely present data to drive outcomes
• Critical thinking and inquisitiveness coupled with desire to continuously learn new skills
• A collaborative attitude and the ability to establish solid partnerships and build consensus at all levels of the organization
• A passion for hard work and team building that allows you to thrive in an agile environment
• The ability to create a positive, energetic work environment that fosters continued curiosity andgrowth
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We're on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
About the Team
The BI team consists of ten analysts who work across the business to drive decision making by way of predictive analytics and... organized, accurate data. This person will report directly to the CFO and will work with business leaders from our Platform and Solutions Practices, Customer Success and Experience, Marketing, Sales, Finance, and our Exec team, while simultaneously leading our Power Users, Super Users, and Adjunct Analysts from across the enterprise.
About the Role
In this role, you will:
• Partner with company data leaders to establish a strategic vision and roadmap for a Business Intelligence Center of Excellence that will move Rapid7 to the next stage of its analytical evolution with a greater focus on predictive and prescriptive analytics
• Partner with business leaders to help define reporting and/or analytical requirements, prioritize competing requests and find creative solutions to complex challenges
• Develop an enduring and synergistic relationship with IT and Data Platform teams on system architecture to support the company's decision-making needs
• Partner with company data leaders to drive our enterprise-wide analytics strategy. Coach and advise the business on effective data practices enabling a more data driven workforce
• Work closely with Information Security and Data Platform teams to manage security and governance issues
• Understand what drives and motivates a team in order to grow, develop, and inspire a team of managers, analysts, interns and contractors
• Perform ad-hoc data examination across a variety of business disciplines.
The skills you'll bring include:
• 20 years of experience and expertise in business intelligence, data analysis, data operations, data science or other related field, preferably with some experience in Accounting or Finance and at a public company.
• Knowledge of
• Tableau or similar visualization tools
• Advanced Analytics languages such as R, Python
• Business applications such as salesforce.com, Netsuite and Workday
• Preferably cloud data warehouses such as Snowflake, Redshift
• SQL
• Experience effectively managing, growing, and developing a team
• Excellent verbal and written communication skills, with the ability to concisely present data to drive outcomes
• Critical thinking and inquisitiveness coupled with desire to continuously learn new skills
• A collaborative attitude and the ability to establish solid partnerships and build consensus at all levels of the organization
• A passion for hard work and team building that allows you to thrive in an agile environment
• The ability to create a positive, energetic work environment that fosters continued curiosity andgrowth
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We're on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
via Rapid7 Careers
schedule_type: Full-time
Manager, Incident Response Services
About the Team...
Rapid7’s incident response consultants respond to major breaches for all Rapid7 customers and are integrated into Rapid7’s MDR service, delivering unlimited incident response for our managed customers. Our incident response consultants pride themselves on their ability to orchestrate and deliver effective outcomes for our customers in their greatest times of need.
About the Role
As a Manager
Manager, Incident Response Services
About the Team...
Rapid7’s incident response consultants respond to major breaches for all Rapid7 customers and are integrated into Rapid7’s MDR service, delivering unlimited incident response for our managed customers. Our incident response consultants pride themselves on their ability to orchestrate and deliver effective outcomes for our customers in their greatest times of need.
About the Role
As a Manager of Incident Response on Rapid7’s Detection & Response Services team, you will lead a group of professional, high-performing incident response consultants responsible for guiding customers through impactful security incidents and delivering high value proactive service engagements.
In this role, you will:
• Serve as manager for a group of global incident response consultants that support Rapid7’s MDR and IR service customers
• Provide guidance, goals, and mentorship to a team of world-class incident responders in a 24x7 setting
• Tactical planning and execution of Rapid7’s strategic vision for incident response
• Mature Rapid7’s existing incident response methodologies, metrics, and procedures
• Assist with scoping of reactive and proactive incident response service engagements
• Monitor multiple concurrent investigations, deliver real-time feedback and coaching
• Maintain on call rotations to ensure 24x7x365 coverage incident response coverage
• Collaborate with leaders across the organization to improve products and services within Rapid7’s detection and response practice
• Promote healthy, positive work habits and environments to reduce fatigue, providing a quality work/life balance for incident response professionals
The skills you’ll bring include:
• Bachelor's degree or foreign equivalent in Engineering, Computer Science, MIS, CIS or related field, or equivalent professional experience
• 5+ years in an incident response consulting, managed detection and response, or professional service delivery role.
• Up-to-date knowledge of attacker techniques, tools, and procedures
• Experience with common cybersecurity tools and investigation techniques.
• Outstanding verbal and written communication skills
Differentiators:
• 1+ years of people management or team lead experience, preferably in an incident response, managed detection and response, or services role
• 5+ years of enterprise internal security experience
• Prior managed service or MDR experience
• Prior SOC management experience
• Experience working with breach counsel and cyber insurance panels
• Experience with Rapid7 products or services
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
About the Team...
Rapid7’s incident response consultants respond to major breaches for all Rapid7 customers and are integrated into Rapid7’s MDR service, delivering unlimited incident response for our managed customers. Our incident response consultants pride themselves on their ability to orchestrate and deliver effective outcomes for our customers in their greatest times of need.
About the Role
As a Manager of Incident Response on Rapid7’s Detection & Response Services team, you will lead a group of professional, high-performing incident response consultants responsible for guiding customers through impactful security incidents and delivering high value proactive service engagements.
In this role, you will:
• Serve as manager for a group of global incident response consultants that support Rapid7’s MDR and IR service customers
• Provide guidance, goals, and mentorship to a team of world-class incident responders in a 24x7 setting
• Tactical planning and execution of Rapid7’s strategic vision for incident response
• Mature Rapid7’s existing incident response methodologies, metrics, and procedures
• Assist with scoping of reactive and proactive incident response service engagements
• Monitor multiple concurrent investigations, deliver real-time feedback and coaching
• Maintain on call rotations to ensure 24x7x365 coverage incident response coverage
• Collaborate with leaders across the organization to improve products and services within Rapid7’s detection and response practice
• Promote healthy, positive work habits and environments to reduce fatigue, providing a quality work/life balance for incident response professionals
The skills you’ll bring include:
• Bachelor's degree or foreign equivalent in Engineering, Computer Science, MIS, CIS or related field, or equivalent professional experience
• 5+ years in an incident response consulting, managed detection and response, or professional service delivery role.
• Up-to-date knowledge of attacker techniques, tools, and procedures
• Experience with common cybersecurity tools and investigation techniques.
• Outstanding verbal and written communication skills
Differentiators:
• 1+ years of people management or team lead experience, preferably in an incident response, managed detection and response, or services role
• 5+ years of enterprise internal security experience
• Prior managed service or MDR experience
• Prior SOC management experience
• Experience working with breach counsel and cyber insurance panels
• Experience with Rapid7 products or services
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
via Rapid7 Careers
posted_at: 6 days agoschedule_type: Full-time
Senior Manager, Product Management, Security Orchestration Automation and Response
We are seeking an aspiring Product Leader who is excited to own the success of our SOAR offering, InsightConnect, and improve outcomes for users of the Insight platform. They will evolve and mature our product management practices, processes, and grow our Product Management (PM) team to help our customers become... more operationally efficient through automation. We
Senior Manager, Product Management, Security Orchestration Automation and Response
We are seeking an aspiring Product Leader who is excited to own the success of our SOAR offering, InsightConnect, and improve outcomes for users of the Insight platform. They will evolve and mature our product management practices, processes, and grow our Product Management (PM) team to help our customers become... more operationally efficient through automation. We want someone who can think big picture, and is unafraid to break silos.
About the Team
The SOAR team is a high energy team focused on creating a suite of platform capabilities that will operationalize the platform for Rapid7 customers. SOAR capabilities connect people to process and technology to drive efficiency and reduce costs for customers. It enables users to integrate their technology stack, automate their processes to solve real world problems, and ultimately collaborate around their security work. The SOAR team resides under the Platform organization where we think about singular, reusable experiences that can impact all Rapid7 users, and can tell a better-together story of a security operations platform that is highly integrated, provides great insights, and has your back.
About the Role
As Senior Manager of Product Management, you will work closely with customers, sales, marketing, and engineering teams to obtain market insights directly or through customer-facing teams and you will own the product management for the entire SOAR offering..
In this role, you will:
• Guide and shape the vision, strategy, experience, and value realization of SOAR on the Rapid7 Platform.
• Be a natural storyteller. Humans communicate in stories. You will take our vision, strategy, design, engineering and delivery capabilities and weave them into compelling, durable narratives that inspire our teams to achieve success.
• Lead cross-team collaboration for product planning, prioritization, development, launch, and on-going enhancements that balance responsiveness to customer needs with strategic market impact.
• Encourage data driven product decisions leveraging utilization metrics, user feedback, and customer partnership
• Work with product leadership, commercialization leadership, and product marketing to develop content, messaging, and competitive positioning based on solid value propositions and real world use cases driving sales enablement and existing customer growth.
• Work the forge: Product leaders aren’t born; rather, they are made. You will temper and shape the next ring of leadership.
The skills you’ll bring include:
• 7+ years of experience in product leadership: Recognizing patterns, trends and devising strategies for B2B industries demands context over time. Leadership roles in PM, Engineering, Program Management, Experience design are all relevant
• 5+ years in roles responsible for team growth: You will be a manager, hands-on contributor, and coach for a multi-disciplinary team including Product Managers and Customer Support Advisors.
• Data fluency: You understand how data differentiates belief from fact. You understand the ins and outs of product telemetry as an aid to value realization, design choices, and decision support. Humans may communicate with stories, but rationally invest with data.
• Own customer problems: Develop, maintain, demonstrate a solid understanding of Security Operations and the problem of unmet customer needs.
• Team-minded leadership: Help the team deliver capabilities that satisfy customer needs. You’ll act as an internal and external advocate & spokesperson, but also lend a helping hand when needed. You might be the smartest person in the room but have no need to prove it.
• Be intentional: We value transparency, visibility, and integrity in all interactions. You will be rigorous in articulating, sharing, and helping others understand customer needs and the way we solve problems.
• Growth mindset: In a growing company, responsibilities grow faster than resources can be deployed. You are comfortable with ambiguity, while striving for clarity and purpose. You know how to grow.
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.z
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
We are seeking an aspiring Product Leader who is excited to own the success of our SOAR offering, InsightConnect, and improve outcomes for users of the Insight platform. They will evolve and mature our product management practices, processes, and grow our Product Management (PM) team to help our customers become... more operationally efficient through automation. We want someone who can think big picture, and is unafraid to break silos.
About the Team
The SOAR team is a high energy team focused on creating a suite of platform capabilities that will operationalize the platform for Rapid7 customers. SOAR capabilities connect people to process and technology to drive efficiency and reduce costs for customers. It enables users to integrate their technology stack, automate their processes to solve real world problems, and ultimately collaborate around their security work. The SOAR team resides under the Platform organization where we think about singular, reusable experiences that can impact all Rapid7 users, and can tell a better-together story of a security operations platform that is highly integrated, provides great insights, and has your back.
About the Role
As Senior Manager of Product Management, you will work closely with customers, sales, marketing, and engineering teams to obtain market insights directly or through customer-facing teams and you will own the product management for the entire SOAR offering..
In this role, you will:
• Guide and shape the vision, strategy, experience, and value realization of SOAR on the Rapid7 Platform.
• Be a natural storyteller. Humans communicate in stories. You will take our vision, strategy, design, engineering and delivery capabilities and weave them into compelling, durable narratives that inspire our teams to achieve success.
• Lead cross-team collaboration for product planning, prioritization, development, launch, and on-going enhancements that balance responsiveness to customer needs with strategic market impact.
• Encourage data driven product decisions leveraging utilization metrics, user feedback, and customer partnership
• Work with product leadership, commercialization leadership, and product marketing to develop content, messaging, and competitive positioning based on solid value propositions and real world use cases driving sales enablement and existing customer growth.
• Work the forge: Product leaders aren’t born; rather, they are made. You will temper and shape the next ring of leadership.
The skills you’ll bring include:
• 7+ years of experience in product leadership: Recognizing patterns, trends and devising strategies for B2B industries demands context over time. Leadership roles in PM, Engineering, Program Management, Experience design are all relevant
• 5+ years in roles responsible for team growth: You will be a manager, hands-on contributor, and coach for a multi-disciplinary team including Product Managers and Customer Support Advisors.
• Data fluency: You understand how data differentiates belief from fact. You understand the ins and outs of product telemetry as an aid to value realization, design choices, and decision support. Humans may communicate with stories, but rationally invest with data.
• Own customer problems: Develop, maintain, demonstrate a solid understanding of Security Operations and the problem of unmet customer needs.
• Team-minded leadership: Help the team deliver capabilities that satisfy customer needs. You’ll act as an internal and external advocate & spokesperson, but also lend a helping hand when needed. You might be the smartest person in the room but have no need to prove it.
• Be intentional: We value transparency, visibility, and integrity in all interactions. You will be rigorous in articulating, sharing, and helping others understand customer needs and the way we solve problems.
• Growth mindset: In a growing company, responsibilities grow faster than resources can be deployed. You are comfortable with ambiguity, while striving for clarity and purpose. You know how to grow.
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.z
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
via Rapid7 Careers
schedule_type: Full-time
Vice President, Global Digital Strategy and Performance Marketing
We’re seeking a visionary leader, passionate about building and leading teams, developing and evolving organizations, instilling culture, and managing through change. As a seasoned and strategic digital strategist and innovator, full-funnel performance marketer and analytical driver of business growth, you will develop an... industry-leading digital strategy and performance marketing
Vice President, Global Digital Strategy and Performance Marketing
We’re seeking a visionary leader, passionate about building and leading teams, developing and evolving organizations, instilling culture, and managing through change. As a seasoned and strategic digital strategist and innovator, full-funnel performance marketer and analytical driver of business growth, you will develop an... industry-leading digital strategy and performance marketing team in support of Rapid7’s rapidly growing global business. This role will require close partnership across the Growth teams, Marketing Operations, Data & Analytics, IT, Finance, Channel, Product owners and Corporate functions.
About the Role
As the VP of Global Digital Strategy & Performance Marketing at Rapid7, you will report directly to the CMO and be responsible for the future digital strategy to further the Rapid7 global brand and business objectives, full-funnel performance marketing strategy and capabilities in support of mature and emerging business segments, and a measurement framework to drive effective optimization of marketing investments to drive acquisition, engagement, retention and customer health.
We are an already successful company at an inflection point, and our marketing capabilities are at the core of what we want to accomplish next - we want someone who can enable us to reach the people we want to reach at a global level. If you are looking for a transformative role that allows you to utilize your skills in collaboration, mentoring, strategy and execution, then this could be the role for you!
In this role, you will:
• Effectively communicate the vision, strategies, methods and techniques needed to achieve a shared goal across the enterprise.
• Demonstrate deep expertise and a broad view of the organization to optimize linkages between structure, people, process and technology.
• Develop a fast-moving, engaged and high-performing digital strategy and performance marketing team as well as identify, oversee and cultivate agency and vendor relationships that maximize business potential.
• Build a team of subject matter experts and foundational capabilities, including a communications framework across paid, owned, and earned channels to support full-funnel performance marketing across customer lifecycle and digital assets to support evolving global organization.
• Manage the performance media budget for strategic allocation and channel development; including working and non-working budget allocations that enable full-funnel performance marketing strategies.
• Develop a test and learn approach, including conversion rate optimization through use of data to test, analyze, and deliver insights to all performance marketing initiatives and report to senior management regularly.
• Drive the channel strategy in support of campaigns and business goals through multi-channel marketing (social, search, display, email, blog, SEO, etc.) and advertising initiatives, both on and offline, to consistently acquire new, quality leads at our target CACs.
• Develop a comprehensive, global and national marketing plan to build top of mind awareness, stimulate preference, and, ultimately demand.
• Establish KPIs and targets across the full funnel (visits, conversion, revenue, recall, CAC, LTV); drive optimization programs to consistently improve results and over time marketing spend efficiency using advanced media mix modeling and/or multi-touch attribution.
• Drive evolution of Rapid7.com and Rapid7’s public facing digital properties to support our global brand and engagement with a global audience across different customer segments, products and personas.
• Build a product management approach to Rapid7.com and other digital properties to own the vision and roadmap to evolve the end-to-end digital experience, including but not limited to reducing tech debt, digital experimentation and personalization.
• Lead evaluation of technology solutions to ensure they scale at a global level, are supportable and meet business goals working in partnership with Marketing Operations and Enterprise Technology.
• Work with in-house digital creatives to deliver web design to optimize user experience along the buyer journey.
• Drive forward best SEO practices and technical requirements to ensure site speed, crawl-ability, expertise, authoritativeness, & trustworthiness.
• Drive collaboration between Content Strategy and SEO to manage our written or video content that drives awareness, consideration, purchase, and retention to support performance marketing goals.
• Support Lifecycle Marketing through email capabilities working closely with Growth teams; experiment with nurturing strategies to impact customer journeys, usage and adoption.
• Cultivate strong, impactful and effective relationships with key vendor partners and identify new technology, capabilities, features, and opportunities to ensure seamless integration across the marketing stack working closely with Marketing Operations.
The skills you’ll bring include:
• Bachelor’s Degree in Arts/Sciences (BA/BS) Business, Advertising, or Marketing required
• Minimum of 15 years of direct experience managing large multi-million dollar budgets across a wide spectrum of digital and traditional media with a proven track record of driving strong ROAS; global experience is highly preferred
• Extensive experience driving development of digital strategy and assets to support B2B lead generation, customer experience and engagement; B2C, e-commerce and omni-channel background a plus
• Experience building and managing both an internal team and agency partners, ensuring organizational structures complement one another, productivity is maximized, and accountability is consistent
• Experienced with use of data, analytics and data science techniques to impact marketing approach, optimization and test and learn framework
• Exceptional understanding of all aspects of digital marketing and analytics, especially paid search, affiliate, display, retargeting, email and social media
• Familiarity with different attribution methodologies and measurement approaches (LTV, ROAS) as well as online-to-offline measurement with the ability to provide a strong point of view on the optimal ways to measure digital media
• Ability to craft clear, compelling recommendations supported by solid analysis and business logic and articulate them to the organization to support the request; including use of data visualization techniques
• Strong executive communication and presentation skills; capable of conveying ideas to gain support
• Ability to provide vision and direction to senior leadership, while translating plans into focused and manageable goals to the direct team
• Highly curious and never settles for “good enough”
• Strong consensus and relationship-building skills balanced with the ability to drive initiatives forward; acts as a fantastic partner who leads through strong collaboration
• Comfort with change and ability to wear multiple hats as part of an evolving organization
• Experience using tools and platforms including Facebook Ads Manager, Google Ads 360 & Bing Ads, Google Search Console, Conductor, or other similar SEO tools
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
We’re seeking a visionary leader, passionate about building and leading teams, developing and evolving organizations, instilling culture, and managing through change. As a seasoned and strategic digital strategist and innovator, full-funnel performance marketer and analytical driver of business growth, you will develop an... industry-leading digital strategy and performance marketing team in support of Rapid7’s rapidly growing global business. This role will require close partnership across the Growth teams, Marketing Operations, Data & Analytics, IT, Finance, Channel, Product owners and Corporate functions.
About the Role
As the VP of Global Digital Strategy & Performance Marketing at Rapid7, you will report directly to the CMO and be responsible for the future digital strategy to further the Rapid7 global brand and business objectives, full-funnel performance marketing strategy and capabilities in support of mature and emerging business segments, and a measurement framework to drive effective optimization of marketing investments to drive acquisition, engagement, retention and customer health.
We are an already successful company at an inflection point, and our marketing capabilities are at the core of what we want to accomplish next - we want someone who can enable us to reach the people we want to reach at a global level. If you are looking for a transformative role that allows you to utilize your skills in collaboration, mentoring, strategy and execution, then this could be the role for you!
In this role, you will:
• Effectively communicate the vision, strategies, methods and techniques needed to achieve a shared goal across the enterprise.
• Demonstrate deep expertise and a broad view of the organization to optimize linkages between structure, people, process and technology.
• Develop a fast-moving, engaged and high-performing digital strategy and performance marketing team as well as identify, oversee and cultivate agency and vendor relationships that maximize business potential.
• Build a team of subject matter experts and foundational capabilities, including a communications framework across paid, owned, and earned channels to support full-funnel performance marketing across customer lifecycle and digital assets to support evolving global organization.
• Manage the performance media budget for strategic allocation and channel development; including working and non-working budget allocations that enable full-funnel performance marketing strategies.
• Develop a test and learn approach, including conversion rate optimization through use of data to test, analyze, and deliver insights to all performance marketing initiatives and report to senior management regularly.
• Drive the channel strategy in support of campaigns and business goals through multi-channel marketing (social, search, display, email, blog, SEO, etc.) and advertising initiatives, both on and offline, to consistently acquire new, quality leads at our target CACs.
• Develop a comprehensive, global and national marketing plan to build top of mind awareness, stimulate preference, and, ultimately demand.
• Establish KPIs and targets across the full funnel (visits, conversion, revenue, recall, CAC, LTV); drive optimization programs to consistently improve results and over time marketing spend efficiency using advanced media mix modeling and/or multi-touch attribution.
• Drive evolution of Rapid7.com and Rapid7’s public facing digital properties to support our global brand and engagement with a global audience across different customer segments, products and personas.
• Build a product management approach to Rapid7.com and other digital properties to own the vision and roadmap to evolve the end-to-end digital experience, including but not limited to reducing tech debt, digital experimentation and personalization.
• Lead evaluation of technology solutions to ensure they scale at a global level, are supportable and meet business goals working in partnership with Marketing Operations and Enterprise Technology.
• Work with in-house digital creatives to deliver web design to optimize user experience along the buyer journey.
• Drive forward best SEO practices and technical requirements to ensure site speed, crawl-ability, expertise, authoritativeness, & trustworthiness.
• Drive collaboration between Content Strategy and SEO to manage our written or video content that drives awareness, consideration, purchase, and retention to support performance marketing goals.
• Support Lifecycle Marketing through email capabilities working closely with Growth teams; experiment with nurturing strategies to impact customer journeys, usage and adoption.
• Cultivate strong, impactful and effective relationships with key vendor partners and identify new technology, capabilities, features, and opportunities to ensure seamless integration across the marketing stack working closely with Marketing Operations.
The skills you’ll bring include:
• Bachelor’s Degree in Arts/Sciences (BA/BS) Business, Advertising, or Marketing required
• Minimum of 15 years of direct experience managing large multi-million dollar budgets across a wide spectrum of digital and traditional media with a proven track record of driving strong ROAS; global experience is highly preferred
• Extensive experience driving development of digital strategy and assets to support B2B lead generation, customer experience and engagement; B2C, e-commerce and omni-channel background a plus
• Experience building and managing both an internal team and agency partners, ensuring organizational structures complement one another, productivity is maximized, and accountability is consistent
• Experienced with use of data, analytics and data science techniques to impact marketing approach, optimization and test and learn framework
• Exceptional understanding of all aspects of digital marketing and analytics, especially paid search, affiliate, display, retargeting, email and social media
• Familiarity with different attribution methodologies and measurement approaches (LTV, ROAS) as well as online-to-offline measurement with the ability to provide a strong point of view on the optimal ways to measure digital media
• Ability to craft clear, compelling recommendations supported by solid analysis and business logic and articulate them to the organization to support the request; including use of data visualization techniques
• Strong executive communication and presentation skills; capable of conveying ideas to gain support
• Ability to provide vision and direction to senior leadership, while translating plans into focused and manageable goals to the direct team
• Highly curious and never settles for “good enough”
• Strong consensus and relationship-building skills balanced with the ability to drive initiatives forward; acts as a fantastic partner who leads through strong collaboration
• Comfort with change and ability to wear multiple hats as part of an evolving organization
• Experience using tools and platforms including Facebook Ads Manager, Google Ads 360 & Bing Ads, Google Search Console, Conductor, or other similar SEO tools
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
via Built In
posted_at: 23 days agoschedule_type: Full-time
Collections Support III
Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT... environments and users. Our solutions empower organizations
Collections Support III
Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT... environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks. Rapid7 is trusted by more than 9000 organizations across 125 countries, including 52% of the Fortune 100. To learn more about Rapid7 or get involved in our threat research, visit www.rapid7.com. The Credit & Collections Specialist will be responsible for establishing and maintaining credit lines, payment terms, and collection activity for all customers while building strong relationships with internal and external stakeholders and providing an excellent customer experience.
About the Team
The global AR team is made up of two AR/Billing Specialists and four Credit/Collections Analysts. The team is positioned within the US and Belfast.
About the Role
The Credit & Collections Specialist will be responsible for establishing and maintaining credit lines, payment terms, and collection activity for all customers while building strong relationships with internal and external stakeholders and providing an excellent customer experience.
In this role, you will:
• Manage a collections portfolio from date of invoice to cash collection, including building relationships with customers and/or partners to ensure on time payments and excellent customer service
• Follow-up with customers/partners on past due invoices by calls and emails on a daily basis
• Maintain collection and billing notes in Netsuite
• Forecast collection estimates for your portfolio
• Maintain credit terms and credit limits for all customers in your portfolio
• Research, escalate and resolve customer discrepancies
• Address and resolve account credit balances, overpayments and journal entries
• Maintain weekly aging and top accounts past due reports
• Monitor credit hold process; updating account pages and contacting internal stakeholders as required
• Determine accounts to be turned over to a collection agency or written off as bad debts
• Work cross functionally with Sales/CSM/Ops and communicate overall health of the accounts in your portfolio
• Support special projects and mission critical initiatives
• Proactively support management as well as the objectives and goals of the department
• Help achieve DSO (days sales outstanding) goals
• Assist with vendor portal management
• Identify and assist with process improvement and accuracy initiatives
• Maintain Process Documentation
The skills you'll bring include:
• Minimum 2 years of collection experience, with Enterprise B2B collections a plus
• Minimum of an Associate Degree or equivalent experience required
• Former experience with ERP, NetSuite and Salesforce is preferred
• Strong attention to detail, goal oriented
• Able to meet daily and monthly cash and collection goals and metrics
• Ability to work flexible hours as needed
• Motivated, positive team player with ability to interact with individuals across various teams/roles
• Strong analytical skills and the ability to propose positive business solutions to problems
• Commitment to excellent customer service
• Excellent written and verbal communication abilities
• Ability to prioritize and manage multiple responsibilities
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We're on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT... environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks. Rapid7 is trusted by more than 9000 organizations across 125 countries, including 52% of the Fortune 100. To learn more about Rapid7 or get involved in our threat research, visit www.rapid7.com. The Credit & Collections Specialist will be responsible for establishing and maintaining credit lines, payment terms, and collection activity for all customers while building strong relationships with internal and external stakeholders and providing an excellent customer experience.
About the Team
The global AR team is made up of two AR/Billing Specialists and four Credit/Collections Analysts. The team is positioned within the US and Belfast.
About the Role
The Credit & Collections Specialist will be responsible for establishing and maintaining credit lines, payment terms, and collection activity for all customers while building strong relationships with internal and external stakeholders and providing an excellent customer experience.
In this role, you will:
• Manage a collections portfolio from date of invoice to cash collection, including building relationships with customers and/or partners to ensure on time payments and excellent customer service
• Follow-up with customers/partners on past due invoices by calls and emails on a daily basis
• Maintain collection and billing notes in Netsuite
• Forecast collection estimates for your portfolio
• Maintain credit terms and credit limits for all customers in your portfolio
• Research, escalate and resolve customer discrepancies
• Address and resolve account credit balances, overpayments and journal entries
• Maintain weekly aging and top accounts past due reports
• Monitor credit hold process; updating account pages and contacting internal stakeholders as required
• Determine accounts to be turned over to a collection agency or written off as bad debts
• Work cross functionally with Sales/CSM/Ops and communicate overall health of the accounts in your portfolio
• Support special projects and mission critical initiatives
• Proactively support management as well as the objectives and goals of the department
• Help achieve DSO (days sales outstanding) goals
• Assist with vendor portal management
• Identify and assist with process improvement and accuracy initiatives
• Maintain Process Documentation
The skills you'll bring include:
• Minimum 2 years of collection experience, with Enterprise B2B collections a plus
• Minimum of an Associate Degree or equivalent experience required
• Former experience with ERP, NetSuite and Salesforce is preferred
• Strong attention to detail, goal oriented
• Able to meet daily and monthly cash and collection goals and metrics
• Ability to work flexible hours as needed
• Motivated, positive team player with ability to interact with individuals across various teams/roles
• Strong analytical skills and the ability to propose positive business solutions to problems
• Commitment to excellent customer service
• Excellent written and verbal communication abilities
• Ability to prioritize and manage multiple responsibilities
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We're on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
via Built In Austin
posted_at: 11 days agoschedule_type: Full-time
Account Executive, Services
Rapid7's Services Sales organization is seeking an Account Executive to join the team. You will serve as a strategic partner for clients in your assigned geography, helping them achieve a more secure digital future. In this quota carrying role, you will directly impact the success of the company and help organizations across the world advance securely.
About the... Team
Rapid7's Services Sales team is responsible for driving
Account Executive, Services
Rapid7's Services Sales organization is seeking an Account Executive to join the team. You will serve as a strategic partner for clients in your assigned geography, helping them achieve a more secure digital future. In this quota carrying role, you will directly impact the success of the company and help organizations across the world advance securely.
About the... Team
Rapid7's Services Sales team is responsible for driving business at companies across North America. We set you up for success by providing support and transparent communication from the sales leadership team, including 1-on-1 coaching and feedback from your direct manager. In addition to our new hire onboarding program, Account Executives are provided best-in-class sales enablement training focused around our industry along with follow-up training and coaching sessions paired with sales process and methodology training.
Our tools include ZoomInfo, LinkedIn Sales Navigator, Gong, Salesloft, and Salesforce to help you remain competitive and uncover new business opportunities.
About The Role
The main goal of our Services Account Executives is to drive the sale of Penetration Testing, Incident Response and Advisory Services to current Rapid7 customers and prospects in Southern California and Arizona In this role, you will partner cross functionally with internal teams to drive business opportunities from initial prospecting through negotiation to contract close. This is a quota carrying role and critical to the continued success of Rapid7.
In this role, you will:
• Meet and/or exceed your quota by identifying, qualifying and closing business opportunities while being a collaborative member of the team.
• Serve as a trusted advisor and industry expert.
• Stay current on competitor offerings and be able to identify their strengths and vulnerabilities.
• Turn client feedback into actionable strategies to drive business and address competitive risks.
• Influence client decisions and advocate for client needs to negotiate solutions.
• Work closely and communicate effectively with various cross functional teams including Sales Engineering, Sales Operations and Customer Success to ensure seamless implementation and effective ongoing account growth.
• Accurately enter, update, and maintain daily activity, forecast and opportunity information in Salesforce.
The skills you'll bring include:
• 2-3 years of experience successfully selling a technical product, preferably software services, or specifically pentesting or advisory services.
• General technical knowledge of enterprise networking, application components & variations, cloud computing & environments.
• Ability to drive consensus between multiple buyers within each assigned account and develop champions to target the Economic Buyer - i.e. get "high and wide".
• Understand customer decision criteria for budgeted and unbudgeted needs. Inspires confidence in prospective buyers.
• Ability to have strategic, business-oriented conversation at the VP and CISO level. Able to convey technical differentiators and link those differentiators to business value.
• Command of the forecast and sales process - reliably knows where she/he is in the sales process and whether/when to move opportunity into best case or commit for the quarter.
• Intellectual Curiosity - will research each account in territory and use that research to develop a hypothesis about how the solution will likely create value for the prospect.
• Probing and Discovery - able to ask second and third-level probing questions.
We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We're on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
#LI-GS1
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
Rapid7's Services Sales organization is seeking an Account Executive to join the team. You will serve as a strategic partner for clients in your assigned geography, helping them achieve a more secure digital future. In this quota carrying role, you will directly impact the success of the company and help organizations across the world advance securely.
About the... Team
Rapid7's Services Sales team is responsible for driving business at companies across North America. We set you up for success by providing support and transparent communication from the sales leadership team, including 1-on-1 coaching and feedback from your direct manager. In addition to our new hire onboarding program, Account Executives are provided best-in-class sales enablement training focused around our industry along with follow-up training and coaching sessions paired with sales process and methodology training.
Our tools include ZoomInfo, LinkedIn Sales Navigator, Gong, Salesloft, and Salesforce to help you remain competitive and uncover new business opportunities.
About The Role
The main goal of our Services Account Executives is to drive the sale of Penetration Testing, Incident Response and Advisory Services to current Rapid7 customers and prospects in Southern California and Arizona In this role, you will partner cross functionally with internal teams to drive business opportunities from initial prospecting through negotiation to contract close. This is a quota carrying role and critical to the continued success of Rapid7.
In this role, you will:
• Meet and/or exceed your quota by identifying, qualifying and closing business opportunities while being a collaborative member of the team.
• Serve as a trusted advisor and industry expert.
• Stay current on competitor offerings and be able to identify their strengths and vulnerabilities.
• Turn client feedback into actionable strategies to drive business and address competitive risks.
• Influence client decisions and advocate for client needs to negotiate solutions.
• Work closely and communicate effectively with various cross functional teams including Sales Engineering, Sales Operations and Customer Success to ensure seamless implementation and effective ongoing account growth.
• Accurately enter, update, and maintain daily activity, forecast and opportunity information in Salesforce.
The skills you'll bring include:
• 2-3 years of experience successfully selling a technical product, preferably software services, or specifically pentesting or advisory services.
• General technical knowledge of enterprise networking, application components & variations, cloud computing & environments.
• Ability to drive consensus between multiple buyers within each assigned account and develop champions to target the Economic Buyer - i.e. get "high and wide".
• Understand customer decision criteria for budgeted and unbudgeted needs. Inspires confidence in prospective buyers.
• Ability to have strategic, business-oriented conversation at the VP and CISO level. Able to convey technical differentiators and link those differentiators to business value.
• Command of the forecast and sales process - reliably knows where she/he is in the sales process and whether/when to move opportunity into best case or commit for the quarter.
• Intellectual Curiosity - will research each account in territory and use that research to develop a hypothesis about how the solution will likely create value for the prospect.
• Probing and Discovery - able to ask second and third-level probing questions.
We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We're on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
#LI-GS1
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-time
Senior Product Manager - Cloud Security
About The Team...
High performing team obsessed with understanding the “why”. We support global engineering and customer field teams across the world and are distributed across several time zones. We specialize in establishing strategy as a basis for roadmap development and maximizing product launch impact by working closely with our GTM teams. We are a leader in one of the most competitive markets in
Senior Product Manager - Cloud Security
About The Team...
High performing team obsessed with understanding the “why”. We support global engineering and customer field teams across the world and are distributed across several time zones. We specialize in establishing strategy as a basis for roadmap development and maximizing product launch impact by working closely with our GTM teams. We are a leader in one of the most competitive markets in information security today.
We use Slack, JIRA, Miro and Salesforce to name a few tools that are part of our day-to-day.
About The Role
We are seeking an innovative, self-motivated Senior Product Manager to join the product team and help shape the future of cloud security. The person will be able to establish a strong working relationship with engineering and help champion the voice of the customer in the roadmap development process. This person will also be able to effectively communicate across the organization and collaborate with field teams so they are equipped to discuss, demo and promote your product. Integrity and a positive attitude are pillars to success here.
If you are looking for an opportunity to drive tremendous impact in a hot market and help grow an integral part of Rapid7’s business and overall growth strategy, this could be the role for you!
In This Role, You Will
• Work with executive leadership, product and engineering teams to develop product plans aligned with market requirements and opportunities for growth.
• Work with customers, Cloud Service Providers (CSPs), and leverage market research to develop functional and technical requirements in partnership with engineering.
• Lead cross-team collaboration for product planning, prioritization, development, launch and on-going enhancements that balance responsiveness to customer needs with strategic market impact.
• Encourage data driven product decisions leveraging utilization metrics, user feedback and customer partnership.
• Partner with UX design and engineering teams to ensure the best possible user experiences and customer value.
• Work with product and marketing leadership to develop content, messaging and competitive positioning based on solid value propositions and real world use cases driving sales enablement and existing customer growth.
• Be an advocate for upcoming features, across the organization, and with customers, we expect our PMs to be first class stakeholders in all parts of the planning and execution process.
The Skills You’ll Bring Include
• 3+ years of experience in product management roles
• Healthy curiosity, and obsession with understanding the customer problem.
• Demonstrated success managing enterprise products in B2B markets.
• Experience working with highly engaged end-users and delivering value through in-product experiences.
• Experience launching product features, working with GTM and field teams.
• Strong organization and planning skills
• Experience working with technical, enterprise customers
• Excellent communication skills and ability to craft messaging for internal, customer and executive audiences.
• Knowledge of SaaS software deployment architectures.
• Experience with Cloud Security Posture Management (CSPM) or cloud infrastructure tools a plus.
• Passion for research and keeping up to date with competitive and industry trends to help shape the future of our products
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
About Rapid7
Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attackers methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
About The Team...
High performing team obsessed with understanding the “why”. We support global engineering and customer field teams across the world and are distributed across several time zones. We specialize in establishing strategy as a basis for roadmap development and maximizing product launch impact by working closely with our GTM teams. We are a leader in one of the most competitive markets in information security today.
We use Slack, JIRA, Miro and Salesforce to name a few tools that are part of our day-to-day.
About The Role
We are seeking an innovative, self-motivated Senior Product Manager to join the product team and help shape the future of cloud security. The person will be able to establish a strong working relationship with engineering and help champion the voice of the customer in the roadmap development process. This person will also be able to effectively communicate across the organization and collaborate with field teams so they are equipped to discuss, demo and promote your product. Integrity and a positive attitude are pillars to success here.
If you are looking for an opportunity to drive tremendous impact in a hot market and help grow an integral part of Rapid7’s business and overall growth strategy, this could be the role for you!
In This Role, You Will
• Work with executive leadership, product and engineering teams to develop product plans aligned with market requirements and opportunities for growth.
• Work with customers, Cloud Service Providers (CSPs), and leverage market research to develop functional and technical requirements in partnership with engineering.
• Lead cross-team collaboration for product planning, prioritization, development, launch and on-going enhancements that balance responsiveness to customer needs with strategic market impact.
• Encourage data driven product decisions leveraging utilization metrics, user feedback and customer partnership.
• Partner with UX design and engineering teams to ensure the best possible user experiences and customer value.
• Work with product and marketing leadership to develop content, messaging and competitive positioning based on solid value propositions and real world use cases driving sales enablement and existing customer growth.
• Be an advocate for upcoming features, across the organization, and with customers, we expect our PMs to be first class stakeholders in all parts of the planning and execution process.
The Skills You’ll Bring Include
• 3+ years of experience in product management roles
• Healthy curiosity, and obsession with understanding the customer problem.
• Demonstrated success managing enterprise products in B2B markets.
• Experience working with highly engaged end-users and delivering value through in-product experiences.
• Experience launching product features, working with GTM and field teams.
• Strong organization and planning skills
• Experience working with technical, enterprise customers
• Excellent communication skills and ability to craft messaging for internal, customer and executive audiences.
• Knowledge of SaaS software deployment architectures.
• Experience with Cloud Security Posture Management (CSPM) or cloud infrastructure tools a plus.
• Passion for research and keeping up to date with competitive and industry trends to help shape the future of our products
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
About Rapid7
Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attackers methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Show more details...
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