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Related Questions
Does Razer offer discounts?
Answer: Yes, Razer occasionally offers discounts and promotional codes on select products and services. Customers can find the latest discounts and promotional codes at Razer.com, or by following Razer on social media. Additionally, Razer's loyalty program, Razer Gold, also offers exclusive discounts and rewards.
Does Razer accept returns?
Answer: Yes, Razer offers a 30-day return policy for products purchased directly from Razer.com. Customers can return products for a full refund within 30 days of purchase, provided the product is in new and unused condition and is accompanied by the original packaging and accessories. Customers are responsible for any shipping costs associated with the return.
What is Razer?
Answer: Razer is a world leader in connected devices and software for gamers. Founded in 2005, Razer's award-winning product portfolio includes gaming peripherals, such as high-performance gaming mice, keyboards, headsets, and gamepads, as well as a full suite of software and services, including Razer Synapse and Chroma RGB. Razer is also a popular lifestyle and apparel brand for gamers, with an online presence that includes gaming-inspired apparel, lifestyle products, and entertainment.
Does Razer offer custom designs?
Answer: Yes, Razer offers custom design services for its gaming peripherals and apparel. Customers can select from a range of custom options for their products, including custom laser engraving, embroidery, special finishes, and more. Custom orders are typically completed within 4-7 business days, and the customer service team is available to assist with any queries or concerns.
Does Razer offer a rewards program?
Answer: Yes, Razer offers a loyalty program called Razer Gold. Razer Gold rewards customers for buying Razer products and services, and allows them to redeem rewards points for discounts on Razer products and services. Customers can also use their Razer Gold points to purchase digital items, such as in-game currency, skins, and digital content.
Does Razer offer a warranty on its products?
Answer: Yes, Razer offers a limited warranty on all its products. The length and scope of the warranty depends on the product, but generally covers defects in materials and workmanship for a period of 12 months from the date of purchase. The warranty also covers any repair or replacement of defective parts, and covers any applicable shipping costs.
Does Razer offer customer support?
Answer: Yes, Razer offers customer support through its dedicated Customer Support team. Customers can contact Razer's customer service team via phone, email, or live chat for assistance with any product or service related questions or concerns. Razer also provides self-help resources through its website, including product manuals, FAQs, and troubleshooting guides.
Does Razer offer free shipping?
Answer: Yes, Razer offers free standard shipping on all orders within the United States. Orders are shipped via FedEx or UPS, and typically arrive in 3-5 business days. For international orders, Razer offers various shipping options, depending on the destination country. Shipping fees and delivery times vary by country, and are calculated at checkout.
Does Razer offer gift cards?
Answer: Yes, Razer offers physical and digital gift cards. Physical gift cards can be purchased online or at select retailers, and can be redeemed online at Razer.com. Digital gift cards can be purchased online and are emailed to the recipient. Both physical and digital gift cards are available in a range of denominations and can be used to purchase any product or service from Razer.com.
Does Razer offer financing?
Answer: Yes, Razer offers financing options through its partnership with Affirm. Customers can use Affirm's financing options to pay for their purchases in monthly installments, with interest rates that range from 0-30% APR depending on their creditworthiness. Customers must be at least 18 years of age and a US resident to apply for financing.