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RealSelf
RealSelf.com is an online platform that provides a comprehensive resource for individuals seeking information on cosmetic procedures, treatments, and medical aesthetic services. The website allows users to research and connect with board-certified doctors, read reviews from real patients, view photos, and ask questions directly to medical professionals. With an extensive range of topics, RealSelf.com covers various procedures like breast augmentation, liposuction, Botox, and laser treatments, among others. The platform aims to empower consumers with the knowledge and resources necessary to make informed decisions about their aesthetic treatments. It serves as a bridge between patients and medical experts, facilitating an open and transparent conversation about cosmetic procedures.
This requires that each healthcare provider listed must meet one of the many medical verification requirements (such as a valid license or a verified certification from specific organizations).reviewtrackers.comListings are the backbone of RealSelf’s success, and any physician can get one on RealSelf for free provided that they meet the site’s “Healthcare Professional Listing Criteria.”
Link to any page RealSelf, preferrably your profile or a treatment page. Anchor text (the text for the link) should be relevant to the selected page.gislason.churchrez.orgLinking to your RealSelf profile is a great way to tell search engines that you think your RealSelf profile is an important page. Text links are more powerful than image links.
Every review, before & after photo, and procedure Q&A tells potential patients why you're a master of your specialty. 100+ million consumers Submit a request. Website.gislason.churchrez.orgRealSelf enables you to promote your expertise on the world's largest destination for trusted aesthetic information at the critical moment for consumers: decision time.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#13,269 Site Rank
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Site age25 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Founded2006
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HeadquartersSeattle,, Washington
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Key peopleExecutive Chairman: Tom Seery,Board Members: Barney Harford, Andrew Hunt, Judy Verses, Mike Slade, Lizette Williams,CTO: Ward Vuillemot,CPO: Joshua Siegel,CMO: Hailey Sullivan,CFO: Jim Nida
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Type of businessPrivate
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Type of siteReview Site
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CEOJeff Kizilbash
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ServicesHealth information services
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Employees140 (November 2020)
Traffic rank
#13,269
#13,269
Site age
25 yrs
25 yrs
Location
United States
United States
Popular Questions for RealSelf
Newest job postings for RealSelf
via Alumni Ventures Job Board
posted_at: 8 days agoschedule_type: Full-time
Account Executive at Realself
Account Executive at Realself
Show more details...
via Wellfound
schedule_type: Full-timework_from_home: 1
About the Role:
Are you ready to play an instrumental role as a member of a growing customer support team? We are looking for team members with impeccable focus and delivery on all modes of communication with our community of Doctors, Healthcare Professionals and Consumers. You will be immersed in a rapidly changing and growing environment and will be expected to actively contribute suggestions... to improve customer happiness and further the company’s
About the Role:
Are you ready to play an instrumental role as a member of a growing customer support team? We are looking for team members with impeccable focus and delivery on all modes of communication with our community of Doctors, Healthcare Professionals and Consumers. You will be immersed in a rapidly changing and growing environment and will be expected to actively contribute suggestions... to improve customer happiness and further the company’s success. The Connect Team promotes a strong customer-centered focus, not only to connect customers with their chosen doctors, but as a direct line to RealSelf customers. We gather customer feedback and use that rare insight to improve the service we provide as a team and company.
In this role you will:
• Provide exceptional phone, text, and email support to consumers and health care providers in an effective manner via provided tools
• Help guide consumers through various processes and assisting to connect them with doctors and medical offices
• Continually focus on deepening consumer relationships by providing outstanding support
• Provide feedback in order to improve overall customer happiness
About You:
Are you an upbeat team-player with excellent organization and communication skills? Do you thrive on being the first line of customer support? RealSelf is looking for a patient, quick thinking communicator to handle customer queries with finesse.
You might be the right fit if you have:
• 1-2 years of experience in a customer-facing position (i.e. retail, call center, support, sales, or help desk)
• Ability to tactfully question and actively listen to customer issues and questions
• Capacity to handle multiple tasks and organize effectively
• Hard-working, motivated, and honest; works effectively in a fast-paced environment
• Strong communication and interpersonal skills through email, phone, text, and personal interaction
• Proficient use of web-based products, especially Google tools
• Experience with a CRM tool a plus but not required (Desk.com, ZenDesk or SalesForce)
• Proficiency in Spanish a plus but not required
• Comfortable working with Mac OS and Apple products
Travel:
Not anticipated for this role
Work Environment:
The RealSelf office sits in a historic Pioneer Square building. Employees also have the option to bring their dogs to work!
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
Are you ready to play an instrumental role as a member of a growing customer support team? We are looking for team members with impeccable focus and delivery on all modes of communication with our community of Doctors, Healthcare Professionals and Consumers. You will be immersed in a rapidly changing and growing environment and will be expected to actively contribute suggestions... to improve customer happiness and further the company’s success. The Connect Team promotes a strong customer-centered focus, not only to connect customers with their chosen doctors, but as a direct line to RealSelf customers. We gather customer feedback and use that rare insight to improve the service we provide as a team and company.
In this role you will:
• Provide exceptional phone, text, and email support to consumers and health care providers in an effective manner via provided tools
• Help guide consumers through various processes and assisting to connect them with doctors and medical offices
• Continually focus on deepening consumer relationships by providing outstanding support
• Provide feedback in order to improve overall customer happiness
About You:
Are you an upbeat team-player with excellent organization and communication skills? Do you thrive on being the first line of customer support? RealSelf is looking for a patient, quick thinking communicator to handle customer queries with finesse.
You might be the right fit if you have:
• 1-2 years of experience in a customer-facing position (i.e. retail, call center, support, sales, or help desk)
• Ability to tactfully question and actively listen to customer issues and questions
• Capacity to handle multiple tasks and organize effectively
• Hard-working, motivated, and honest; works effectively in a fast-paced environment
• Strong communication and interpersonal skills through email, phone, text, and personal interaction
• Proficient use of web-based products, especially Google tools
• Experience with a CRM tool a plus but not required (Desk.com, ZenDesk or SalesForce)
• Proficiency in Spanish a plus but not required
• Comfortable working with Mac OS and Apple products
Travel:
Not anticipated for this role
Work Environment:
The RealSelf office sits in a historic Pioneer Square building. Employees also have the option to bring their dogs to work!
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
via Wellfound
schedule_type: Full-timework_from_home: 1
About the Role:
As a RealSelf Account Manager, you will be the face of our company and own customer success: developing and retaining our doctor community through effective relationship management. You will drive doctor engagement on our platform, provide strategic guidance on adoption of our product offerings, and guide them to realize value from the investment. You are a goal-oriented... self-starter who thrives in a fast-paced environment. You
About the Role:
As a RealSelf Account Manager, you will be the face of our company and own customer success: developing and retaining our doctor community through effective relationship management. You will drive doctor engagement on our platform, provide strategic guidance on adoption of our product offerings, and guide them to realize value from the investment. You are a goal-oriented... self-starter who thrives in a fast-paced environment. You are a natural relationship builder and people person and have a passion for growing your business.
In this role, you will:
• Own the customer’s lifecycle and success with RealSelf, including renewals, engagement, and adoption of RealSelf’s advertising offerings.
• Onboard doctors and make the platform sticky for them: guide them in understanding how to be successful on RealSelf via high touch, concierge experience in the first 90 days of the customer lifecycle.
• Develop a trusted relationship with customer key stakeholders to fully understand your customer's business strategy and measurements for success.
• Evaluate doctor KPIs - engagement on platform, spend, and ROI to understand their success, issues, or opportunities. Create personalized recommendation plans based on their accounts.
• Responsibilities will include working with a doctor to engage and add content to RealSelf, bimonthly account reviews, conflict resolution, technical support, and payment collections.
• Act as an ambassador of the RealSelf mission, brand, and product.
• Monitor customer health and build associated risk mitigation plans.
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
About You:
You are passionate about customer success and experience. You are always looking for ways to deliver value to your customers. You take pride in your personal brand and the brand we have built at RealSelf. Customers consider you not only a resource, but a direct extension of their business. You are comfortable with ambiguity, quick to adapt to change, and willing to roll up your sleeves and get in the weeds with our high value customers.
You may be the right fit if you have:
• 3 - 5 years of experience in account management, customer success, and/or business consulting, preferably in a B2B SaaS business.
• Preferred experience includes working with small businesses or medical/cosmetic practices, managing online profiles, leveraging content to help clients.
• Attention to detail with the ability to project manage, set priorities and stay organized when managing a portfolio of customer relationships.
• Proven track record of growing your customers’ business, with the ability to spot opportunities within your portfolio.
• Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your customers.
• Willingness to roll up your sleeves and get in the weeds with our high value doctors.
• Excellent verbal & written communication skills; you enjoy building relationships, engaging in high touch client interaction.
• Required skills: Excel, PowerPoint, and Word.
• Preferred skills: CRM experience with Salesforce highly preferred. Outreach experience, advertising or SEM/SEO sales background, Bilingual in English and Spanish(read, write and speak professionally
Travel:
Not anticipated for this role at this time.
Travel:
Currently, travel is not anticipated for this role
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted for this role.
We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
RealSelf values and supports Diversity, Equity, and Inclusion and is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
As a RealSelf Account Manager, you will be the face of our company and own customer success: developing and retaining our doctor community through effective relationship management. You will drive doctor engagement on our platform, provide strategic guidance on adoption of our product offerings, and guide them to realize value from the investment. You are a goal-oriented... self-starter who thrives in a fast-paced environment. You are a natural relationship builder and people person and have a passion for growing your business.
In this role, you will:
• Own the customer’s lifecycle and success with RealSelf, including renewals, engagement, and adoption of RealSelf’s advertising offerings.
• Onboard doctors and make the platform sticky for them: guide them in understanding how to be successful on RealSelf via high touch, concierge experience in the first 90 days of the customer lifecycle.
• Develop a trusted relationship with customer key stakeholders to fully understand your customer's business strategy and measurements for success.
• Evaluate doctor KPIs - engagement on platform, spend, and ROI to understand their success, issues, or opportunities. Create personalized recommendation plans based on their accounts.
• Responsibilities will include working with a doctor to engage and add content to RealSelf, bimonthly account reviews, conflict resolution, technical support, and payment collections.
• Act as an ambassador of the RealSelf mission, brand, and product.
• Monitor customer health and build associated risk mitigation plans.
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
About You:
You are passionate about customer success and experience. You are always looking for ways to deliver value to your customers. You take pride in your personal brand and the brand we have built at RealSelf. Customers consider you not only a resource, but a direct extension of their business. You are comfortable with ambiguity, quick to adapt to change, and willing to roll up your sleeves and get in the weeds with our high value customers.
You may be the right fit if you have:
• 3 - 5 years of experience in account management, customer success, and/or business consulting, preferably in a B2B SaaS business.
• Preferred experience includes working with small businesses or medical/cosmetic practices, managing online profiles, leveraging content to help clients.
• Attention to detail with the ability to project manage, set priorities and stay organized when managing a portfolio of customer relationships.
• Proven track record of growing your customers’ business, with the ability to spot opportunities within your portfolio.
• Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your customers.
• Willingness to roll up your sleeves and get in the weeds with our high value doctors.
• Excellent verbal & written communication skills; you enjoy building relationships, engaging in high touch client interaction.
• Required skills: Excel, PowerPoint, and Word.
• Preferred skills: CRM experience with Salesforce highly preferred. Outreach experience, advertising or SEM/SEO sales background, Bilingual in English and Spanish(read, write and speak professionally
Travel:
Not anticipated for this role at this time.
Travel:
Currently, travel is not anticipated for this role
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted for this role.
We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
RealSelf values and supports Diversity, Equity, and Inclusion and is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
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