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via Alumni Ventures Job Board
posted_at: 8 days agoschedule_type: Full-time
Account Executive at Realself
Account Executive at Realself
Show more details...
via Wellfound
schedule_type: Full-timework_from_home: 1
About the Role:
Are you ready to play an instrumental role as a member of a growing customer support team? We are looking for team members with impeccable focus and delivery on all modes of communication with our community of Doctors, Healthcare Professionals and Consumers. You will be immersed in a rapidly changing and growing environment and will be expected to actively contribute suggestions... to improve customer happiness and further the company’s
About the Role:
Are you ready to play an instrumental role as a member of a growing customer support team? We are looking for team members with impeccable focus and delivery on all modes of communication with our community of Doctors, Healthcare Professionals and Consumers. You will be immersed in a rapidly changing and growing environment and will be expected to actively contribute suggestions... to improve customer happiness and further the company’s success. The Connect Team promotes a strong customer-centered focus, not only to connect customers with their chosen doctors, but as a direct line to RealSelf customers. We gather customer feedback and use that rare insight to improve the service we provide as a team and company.
In this role you will:
• Provide exceptional phone, text, and email support to consumers and health care providers in an effective manner via provided tools
• Help guide consumers through various processes and assisting to connect them with doctors and medical offices
• Continually focus on deepening consumer relationships by providing outstanding support
• Provide feedback in order to improve overall customer happiness
About You:
Are you an upbeat team-player with excellent organization and communication skills? Do you thrive on being the first line of customer support? RealSelf is looking for a patient, quick thinking communicator to handle customer queries with finesse.
You might be the right fit if you have:
• 1-2 years of experience in a customer-facing position (i.e. retail, call center, support, sales, or help desk)
• Ability to tactfully question and actively listen to customer issues and questions
• Capacity to handle multiple tasks and organize effectively
• Hard-working, motivated, and honest; works effectively in a fast-paced environment
• Strong communication and interpersonal skills through email, phone, text, and personal interaction
• Proficient use of web-based products, especially Google tools
• Experience with a CRM tool a plus but not required (Desk.com, ZenDesk or SalesForce)
• Proficiency in Spanish a plus but not required
• Comfortable working with Mac OS and Apple products
Travel:
Not anticipated for this role
Work Environment:
The RealSelf office sits in a historic Pioneer Square building. Employees also have the option to bring their dogs to work!
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
Are you ready to play an instrumental role as a member of a growing customer support team? We are looking for team members with impeccable focus and delivery on all modes of communication with our community of Doctors, Healthcare Professionals and Consumers. You will be immersed in a rapidly changing and growing environment and will be expected to actively contribute suggestions... to improve customer happiness and further the company’s success. The Connect Team promotes a strong customer-centered focus, not only to connect customers with their chosen doctors, but as a direct line to RealSelf customers. We gather customer feedback and use that rare insight to improve the service we provide as a team and company.
In this role you will:
• Provide exceptional phone, text, and email support to consumers and health care providers in an effective manner via provided tools
• Help guide consumers through various processes and assisting to connect them with doctors and medical offices
• Continually focus on deepening consumer relationships by providing outstanding support
• Provide feedback in order to improve overall customer happiness
About You:
Are you an upbeat team-player with excellent organization and communication skills? Do you thrive on being the first line of customer support? RealSelf is looking for a patient, quick thinking communicator to handle customer queries with finesse.
You might be the right fit if you have:
• 1-2 years of experience in a customer-facing position (i.e. retail, call center, support, sales, or help desk)
• Ability to tactfully question and actively listen to customer issues and questions
• Capacity to handle multiple tasks and organize effectively
• Hard-working, motivated, and honest; works effectively in a fast-paced environment
• Strong communication and interpersonal skills through email, phone, text, and personal interaction
• Proficient use of web-based products, especially Google tools
• Experience with a CRM tool a plus but not required (Desk.com, ZenDesk or SalesForce)
• Proficiency in Spanish a plus but not required
• Comfortable working with Mac OS and Apple products
Travel:
Not anticipated for this role
Work Environment:
The RealSelf office sits in a historic Pioneer Square building. Employees also have the option to bring their dogs to work!
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
via Wellfound
schedule_type: Full-timework_from_home: 1
About the Role:
As a RealSelf Account Manager, you will be the face of our company and own customer success: developing and retaining our doctor community through effective relationship management. You will drive doctor engagement on our platform, provide strategic guidance on adoption of our product offerings, and guide them to realize value from the investment. You are a goal-oriented... self-starter who thrives in a fast-paced environment. You
About the Role:
As a RealSelf Account Manager, you will be the face of our company and own customer success: developing and retaining our doctor community through effective relationship management. You will drive doctor engagement on our platform, provide strategic guidance on adoption of our product offerings, and guide them to realize value from the investment. You are a goal-oriented... self-starter who thrives in a fast-paced environment. You are a natural relationship builder and people person and have a passion for growing your business.
In this role, you will:
• Own the customer’s lifecycle and success with RealSelf, including renewals, engagement, and adoption of RealSelf’s advertising offerings.
• Onboard doctors and make the platform sticky for them: guide them in understanding how to be successful on RealSelf via high touch, concierge experience in the first 90 days of the customer lifecycle.
• Develop a trusted relationship with customer key stakeholders to fully understand your customer's business strategy and measurements for success.
• Evaluate doctor KPIs - engagement on platform, spend, and ROI to understand their success, issues, or opportunities. Create personalized recommendation plans based on their accounts.
• Responsibilities will include working with a doctor to engage and add content to RealSelf, bimonthly account reviews, conflict resolution, technical support, and payment collections.
• Act as an ambassador of the RealSelf mission, brand, and product.
• Monitor customer health and build associated risk mitigation plans.
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
About You:
You are passionate about customer success and experience. You are always looking for ways to deliver value to your customers. You take pride in your personal brand and the brand we have built at RealSelf. Customers consider you not only a resource, but a direct extension of their business. You are comfortable with ambiguity, quick to adapt to change, and willing to roll up your sleeves and get in the weeds with our high value customers.
You may be the right fit if you have:
• 3 - 5 years of experience in account management, customer success, and/or business consulting, preferably in a B2B SaaS business.
• Preferred experience includes working with small businesses or medical/cosmetic practices, managing online profiles, leveraging content to help clients.
• Attention to detail with the ability to project manage, set priorities and stay organized when managing a portfolio of customer relationships.
• Proven track record of growing your customers’ business, with the ability to spot opportunities within your portfolio.
• Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your customers.
• Willingness to roll up your sleeves and get in the weeds with our high value doctors.
• Excellent verbal & written communication skills; you enjoy building relationships, engaging in high touch client interaction.
• Required skills: Excel, PowerPoint, and Word.
• Preferred skills: CRM experience with Salesforce highly preferred. Outreach experience, advertising or SEM/SEO sales background, Bilingual in English and Spanish(read, write and speak professionally
Travel:
Not anticipated for this role at this time.
Travel:
Currently, travel is not anticipated for this role
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted for this role.
We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
RealSelf values and supports Diversity, Equity, and Inclusion and is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
As a RealSelf Account Manager, you will be the face of our company and own customer success: developing and retaining our doctor community through effective relationship management. You will drive doctor engagement on our platform, provide strategic guidance on adoption of our product offerings, and guide them to realize value from the investment. You are a goal-oriented... self-starter who thrives in a fast-paced environment. You are a natural relationship builder and people person and have a passion for growing your business.
In this role, you will:
• Own the customer’s lifecycle and success with RealSelf, including renewals, engagement, and adoption of RealSelf’s advertising offerings.
• Onboard doctors and make the platform sticky for them: guide them in understanding how to be successful on RealSelf via high touch, concierge experience in the first 90 days of the customer lifecycle.
• Develop a trusted relationship with customer key stakeholders to fully understand your customer's business strategy and measurements for success.
• Evaluate doctor KPIs - engagement on platform, spend, and ROI to understand their success, issues, or opportunities. Create personalized recommendation plans based on their accounts.
• Responsibilities will include working with a doctor to engage and add content to RealSelf, bimonthly account reviews, conflict resolution, technical support, and payment collections.
• Act as an ambassador of the RealSelf mission, brand, and product.
• Monitor customer health and build associated risk mitigation plans.
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
About You:
You are passionate about customer success and experience. You are always looking for ways to deliver value to your customers. You take pride in your personal brand and the brand we have built at RealSelf. Customers consider you not only a resource, but a direct extension of their business. You are comfortable with ambiguity, quick to adapt to change, and willing to roll up your sleeves and get in the weeds with our high value customers.
You may be the right fit if you have:
• 3 - 5 years of experience in account management, customer success, and/or business consulting, preferably in a B2B SaaS business.
• Preferred experience includes working with small businesses or medical/cosmetic practices, managing online profiles, leveraging content to help clients.
• Attention to detail with the ability to project manage, set priorities and stay organized when managing a portfolio of customer relationships.
• Proven track record of growing your customers’ business, with the ability to spot opportunities within your portfolio.
• Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your customers.
• Willingness to roll up your sleeves and get in the weeds with our high value doctors.
• Excellent verbal & written communication skills; you enjoy building relationships, engaging in high touch client interaction.
• Required skills: Excel, PowerPoint, and Word.
• Preferred skills: CRM experience with Salesforce highly preferred. Outreach experience, advertising or SEM/SEO sales background, Bilingual in English and Spanish(read, write and speak professionally
Travel:
Not anticipated for this role at this time.
Travel:
Currently, travel is not anticipated for this role
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted for this role.
We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
RealSelf values and supports Diversity, Equity, and Inclusion and is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
via Wellfound
schedule_type: Full-timesalary: 140K–160K a yearwork_from_home: 1
About the role:
This fully remote role is open to candidates inmoststates. Working remotely from a primary residence outside the United States is currently not permitted for this role...
We’re seeking an experienced Senior Software Developer to help us build stronger connections between our customers and doctors through our platform. Millions of visitors use RealSelf each month to find procedures and connect with highly qualified doctors. Our
About the role:
This fully remote role is open to candidates inmoststates. Working remotely from a primary residence outside the United States is currently not permitted for this role...
We’re seeking an experienced Senior Software Developer to help us build stronger connections between our customers and doctors through our platform. Millions of visitors use RealSelf each month to find procedures and connect with highly qualified doctors. Our Software Developers are the organization’s backbone, providing real-time value to users by consistently and rapidly shipping high-quality code and features to our site and app. This person will collaborate daily with a geographically spread team of Software Developers and other product-focused contributors.
Our development teams have an opportunity for high impact and thrive in a modern stack with a strong emphasis on SOA execution leveraging modern technologies and SDLC. We invest in our people’s professional development and create real career pathways for growth. Some examples of areas we actively collaborate include:
• Facilitating virtual engagement between customers and doctors when physical consultation is not an option.
• Trusted e-commerce experiences connecting our customers, partners, and providers.
• Personalized user search experience building on Elasticsearch and Kinesis leveraging the power of data science.
About You:
• Have experience developing in a major programming language (Javascript, Typescript, Golang, PHP, Ruby, Python or Java).
• Have experience mentoring or pair programming with a growth mindset, and focus on helping others
• Have significant experience working on a web application or other complex multi-server, multi-service system.
• Have experience with Docker, AWS technologies, MySQL, or ElasticSearch, which would help you hit the ground running. RealSelf uses other languages and technologies; however, we are always looking for the best tool to help us deliver value quickly.
• Enjoy working closely with a team while taking ownership of your role and responsibilities.
Travel:
Travel is not anticipated for this role.
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in *most** states. Working remotely from a primary residence outside the United States is currently not permitted for this role.*
We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
Check out our RealSelfLife Instagram account to keep up on company updates and learn more about life at RealSelf.
RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
This fully remote role is open to candidates inmoststates. Working remotely from a primary residence outside the United States is currently not permitted for this role...
We’re seeking an experienced Senior Software Developer to help us build stronger connections between our customers and doctors through our platform. Millions of visitors use RealSelf each month to find procedures and connect with highly qualified doctors. Our Software Developers are the organization’s backbone, providing real-time value to users by consistently and rapidly shipping high-quality code and features to our site and app. This person will collaborate daily with a geographically spread team of Software Developers and other product-focused contributors.
Our development teams have an opportunity for high impact and thrive in a modern stack with a strong emphasis on SOA execution leveraging modern technologies and SDLC. We invest in our people’s professional development and create real career pathways for growth. Some examples of areas we actively collaborate include:
• Facilitating virtual engagement between customers and doctors when physical consultation is not an option.
• Trusted e-commerce experiences connecting our customers, partners, and providers.
• Personalized user search experience building on Elasticsearch and Kinesis leveraging the power of data science.
About You:
• Have experience developing in a major programming language (Javascript, Typescript, Golang, PHP, Ruby, Python or Java).
• Have experience mentoring or pair programming with a growth mindset, and focus on helping others
• Have significant experience working on a web application or other complex multi-server, multi-service system.
• Have experience with Docker, AWS technologies, MySQL, or ElasticSearch, which would help you hit the ground running. RealSelf uses other languages and technologies; however, we are always looking for the best tool to help us deliver value quickly.
• Enjoy working closely with a team while taking ownership of your role and responsibilities.
Travel:
Travel is not anticipated for this role.
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in *most** states. Working remotely from a primary residence outside the United States is currently not permitted for this role.*
We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
Check out our RealSelfLife Instagram account to keep up on company updates and learn more about life at RealSelf.
RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
via Wellfound
schedule_type: Full-timework_from_home: 1
About the Role:
We are looking for a Lifecycle Marketing Manager, to develop and execute initiatives designed to ensure our b2b doctor customers are successful on RealSelf. They will be responsible for making sure providers are connected to the tools, education and people at RealSelf that make success possible. The person will ramp to have a deep understanding of the doctor customer and build... key touch points across their entire lifecycle to maximize
About the Role:
We are looking for a Lifecycle Marketing Manager, to develop and execute initiatives designed to ensure our b2b doctor customers are successful on RealSelf. They will be responsible for making sure providers are connected to the tools, education and people at RealSelf that make success possible. The person will ramp to have a deep understanding of the doctor customer and build... key touch points across their entire lifecycle to maximize the value they are realizing.
We are open to this being a remote role in the US.
In this role you will:
• Partner with leadership to develop lifecycle marketing strategy for doctor sponsors.
• Create multi-channel lifecycle programs to increase doctor engagement and success.
• Help ensure doctors’ ROI is easy for them to realize & understand through the development of evergreen doctor content (before and after photos and reviews) programs and programs that loop back the value doctors are receiving in snackable, fun, motivating bites.
• Develop briefs and project manage all lifecycle marketing initiatives through our creative development and marketing operations processes.
• Support new product launches through the integration of relevant features into lifecycle communication flows.
• Build programs that act as an “always on” Sales’ resource, helping scale that team’s work and provide 24/7 coverage for our doctor customers.
• Source and analyze market research, insights and site data to understand consumer segmentation / behavior & identify consumer insights to leverage in lifecycle marketing.
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
About You:
The ideal person must thrive in a fast-paced, constantly evolving environment; operate with a strong level of marketing channel intelligence; bring creative ideas and solutions to marketing communications challenges, and manage relationships with stakeholders at multiple levels.
• 2+ years of lifecycle marketing experience delivering successful engagement, loyalty and retention strategies.
• Email experience is a MUST!
• Experience with managing marketing automation including email triggers, batch campaigns, and valuable/snackable content throughout the customer lifecycle. Experience with Marketo and Salesforce is preferred.
• The proven ability to develop, execute, and communicate a strategic vision, while also balancing immediate priorities and opportunities in a dynamic, rapidly changing, team-based environment with multiple internal decision makers and stakeholders.
• Partner with Marketing Ops and Customer Success teams to analyze business and marketing data to identify key drivers, mechanics and associated dependencies for driving conversion, product adoption, retention, and cross-sell. Data-digging passion/ability a must!
• Proven track record in developing and executing strategic marketing campaigns across multiple channels (including, but not limited to, email, paid media, social, mobile, chat, video, referral programs and landing page/registration page optimization).
Travel:
Minimal travel is required for this role.* *
Work Environment:
RealSelf is a values and performance-driven team that shares a common purpose of achieving our mission of creating a world where every investment in modern beauty is Worth It. We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
Check out our realselflife Instagram account to keep up on company updates and learn more about life at RealSelf.
RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
We are looking for a Lifecycle Marketing Manager, to develop and execute initiatives designed to ensure our b2b doctor customers are successful on RealSelf. They will be responsible for making sure providers are connected to the tools, education and people at RealSelf that make success possible. The person will ramp to have a deep understanding of the doctor customer and build... key touch points across their entire lifecycle to maximize the value they are realizing.
We are open to this being a remote role in the US.
In this role you will:
• Partner with leadership to develop lifecycle marketing strategy for doctor sponsors.
• Create multi-channel lifecycle programs to increase doctor engagement and success.
• Help ensure doctors’ ROI is easy for them to realize & understand through the development of evergreen doctor content (before and after photos and reviews) programs and programs that loop back the value doctors are receiving in snackable, fun, motivating bites.
• Develop briefs and project manage all lifecycle marketing initiatives through our creative development and marketing operations processes.
• Support new product launches through the integration of relevant features into lifecycle communication flows.
• Build programs that act as an “always on” Sales’ resource, helping scale that team’s work and provide 24/7 coverage for our doctor customers.
• Source and analyze market research, insights and site data to understand consumer segmentation / behavior & identify consumer insights to leverage in lifecycle marketing.
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
About You:
The ideal person must thrive in a fast-paced, constantly evolving environment; operate with a strong level of marketing channel intelligence; bring creative ideas and solutions to marketing communications challenges, and manage relationships with stakeholders at multiple levels.
• 2+ years of lifecycle marketing experience delivering successful engagement, loyalty and retention strategies.
• Email experience is a MUST!
• Experience with managing marketing automation including email triggers, batch campaigns, and valuable/snackable content throughout the customer lifecycle. Experience with Marketo and Salesforce is preferred.
• The proven ability to develop, execute, and communicate a strategic vision, while also balancing immediate priorities and opportunities in a dynamic, rapidly changing, team-based environment with multiple internal decision makers and stakeholders.
• Partner with Marketing Ops and Customer Success teams to analyze business and marketing data to identify key drivers, mechanics and associated dependencies for driving conversion, product adoption, retention, and cross-sell. Data-digging passion/ability a must!
• Proven track record in developing and executing strategic marketing campaigns across multiple channels (including, but not limited to, email, paid media, social, mobile, chat, video, referral programs and landing page/registration page optimization).
Travel:
Minimal travel is required for this role.* *
Work Environment:
RealSelf is a values and performance-driven team that shares a common purpose of achieving our mission of creating a world where every investment in modern beauty is Worth It. We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
Check out our realselflife Instagram account to keep up on company updates and learn more about life at RealSelf.
RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
via Wellfound
schedule_type: Full-timesalary: 120K–130K a yearwork_from_home: 1
About the Role:
We're seeking a fully remote mid-level Software Developer to help us build stronger connections between our customers and doctors through our platform. Millions of visitors use RealSelf each month to find procedures and connect with highly qualified doctors. Our Software Developers are the organization's backbone, providing real-time value to users by consistently and rapidly... shipping high-quality code and features to our site
About the Role:
We're seeking a fully remote mid-level Software Developer to help us build stronger connections between our customers and doctors through our platform. Millions of visitors use RealSelf each month to find procedures and connect with highly qualified doctors. Our Software Developers are the organization's backbone, providing real-time value to users by consistently and rapidly... shipping high-quality code and features to our site and app. This person will collaborate daily with a geographically spread team of Software Developers and other product-focused contributors.
Our development teams have an opportunity for high impact and thrive in a modern stack with a strong emphasis on SOA execution leveraging modern technologies and SDLC.
We invest in our people's professional development and create real career pathways for growth. Some examples of areas we actively collaborate include:
• Facilitating virtual engagement between customers and doctors when physical consultation is not an option.
• Trusted e-commerce experiences connecting our customers, partners, and providers.
About You:
• 2+ years of professional experience in object-oriented programming languages (such as Java, C#, Ruby, Python, or JavaScript)
• 2+ years of professional experience in web technologies and frameworks (AngularJS, Spring, React, Yii, or Ruby on Rails)
• 2+ years of professional experience working with relational databases and ORMs (MySQL, SQLServer, PostgreSQL, JDBC, or ActiveRecord).
• Have a strong desire to use your technical and non-technical skills to explain and solve customer problems.
• Have experience working on a web application, service-oriented architecture, or other distributed systems.
• Have experience with Docker, AWS technologies, or MySQL, or similar technologies.
• Enjoy working closely with a collaborative team.
Travel:
Travel is not anticipated for this role.
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in *most** states. Working remotely from a primary residence outside the United States is currently not permitted for this role.*
We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
Check out our RealSelfLife Instagram account to keep up on company updates and learn more about at RealSelf.
RealSelf values and supports Diversity, Equity, and Inclusion and is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
We're seeking a fully remote mid-level Software Developer to help us build stronger connections between our customers and doctors through our platform. Millions of visitors use RealSelf each month to find procedures and connect with highly qualified doctors. Our Software Developers are the organization's backbone, providing real-time value to users by consistently and rapidly... shipping high-quality code and features to our site and app. This person will collaborate daily with a geographically spread team of Software Developers and other product-focused contributors.
Our development teams have an opportunity for high impact and thrive in a modern stack with a strong emphasis on SOA execution leveraging modern technologies and SDLC.
We invest in our people's professional development and create real career pathways for growth. Some examples of areas we actively collaborate include:
• Facilitating virtual engagement between customers and doctors when physical consultation is not an option.
• Trusted e-commerce experiences connecting our customers, partners, and providers.
About You:
• 2+ years of professional experience in object-oriented programming languages (such as Java, C#, Ruby, Python, or JavaScript)
• 2+ years of professional experience in web technologies and frameworks (AngularJS, Spring, React, Yii, or Ruby on Rails)
• 2+ years of professional experience working with relational databases and ORMs (MySQL, SQLServer, PostgreSQL, JDBC, or ActiveRecord).
• Have a strong desire to use your technical and non-technical skills to explain and solve customer problems.
• Have experience working on a web application, service-oriented architecture, or other distributed systems.
• Have experience with Docker, AWS technologies, or MySQL, or similar technologies.
• Enjoy working closely with a collaborative team.
Travel:
Travel is not anticipated for this role.
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in *most** states. Working remotely from a primary residence outside the United States is currently not permitted for this role.*
We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
Check out our RealSelfLife Instagram account to keep up on company updates and learn more about at RealSelf.
RealSelf values and supports Diversity, Equity, and Inclusion and is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
via Wellfound
schedule_type: Full-timework_from_home: 1
About the Role:
As a Sales Enablement Manager, Content & Technology, at RealSelf, you will ensure that RealSelf’s customer-facing roles have the content and strategic approach they need to be successful. This means ensuring that our sales teams have ongoing product & marketing knowledge and the materials required to execute in their roles. You’re a self starter who forms strong relationships... assesses opportunities, develops informed solutions,
About the Role:
As a Sales Enablement Manager, Content & Technology, at RealSelf, you will ensure that RealSelf’s customer-facing roles have the content and strategic approach they need to be successful. This means ensuring that our sales teams have ongoing product & marketing knowledge and the materials required to execute in their roles. You’re a self starter who forms strong relationships... assesses opportunities, develops informed solutions, and delivers measurable results.
In this role you will:
• Develop and own sales content, including customer case studies, sales scripts, battlecards, product sheets, and email templates. You will own the handoff of this content to Training.
• Own our content library to target sales leads: create and optimize email and phone sequences via data-driven A/B tests.
• Set the direction for what content and targeting Sales should be using to target leads, and build out KPIs to track the success, monitor changes, and report out across teams.
• Drive targeted campaigns to book meetings for the sales team from our existing lead population.
• Own cross-functional relationships with sales leadership, product and marketing to develop educational content and materials for the most up-to-date product offerings and features.
• Own the handoff between Marketing and Sales, ensuring adoption, feedback, and optimizations of Marketing campaigns with the Sales team.
About You:
A hard-working, self-motivated strategic cross functional partner, always looking for ways to drive results and efficiency for the business. You take pride in your personal brand, and the brand of the RealSelf Revenue team. The Sales, Sales Operations, and Marketing team consider you to be a key connecting cross-functional resource.
You may be the right fit if you have:
• 5+ years experience in a high-performance revenue organization, with 3+ years of experience in enablement.
• Experience managing projects with cross-functional stakeholders.
• Problem solver familiar with change management, with strong project management and organizational skills.
• Experience operating effectively in a fast-paced environment.
• Excellent verbal and written communication skills to write sales content and copy.
• The ability to self-service pull and analyze data. Preferred skills include familiarity with Salesforce, Outreach, and Looker.
Work Environment:
Due to COVID-19, our entire company is remote.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
As a Sales Enablement Manager, Content & Technology, at RealSelf, you will ensure that RealSelf’s customer-facing roles have the content and strategic approach they need to be successful. This means ensuring that our sales teams have ongoing product & marketing knowledge and the materials required to execute in their roles. You’re a self starter who forms strong relationships... assesses opportunities, develops informed solutions, and delivers measurable results.
In this role you will:
• Develop and own sales content, including customer case studies, sales scripts, battlecards, product sheets, and email templates. You will own the handoff of this content to Training.
• Own our content library to target sales leads: create and optimize email and phone sequences via data-driven A/B tests.
• Set the direction for what content and targeting Sales should be using to target leads, and build out KPIs to track the success, monitor changes, and report out across teams.
• Drive targeted campaigns to book meetings for the sales team from our existing lead population.
• Own cross-functional relationships with sales leadership, product and marketing to develop educational content and materials for the most up-to-date product offerings and features.
• Own the handoff between Marketing and Sales, ensuring adoption, feedback, and optimizations of Marketing campaigns with the Sales team.
About You:
A hard-working, self-motivated strategic cross functional partner, always looking for ways to drive results and efficiency for the business. You take pride in your personal brand, and the brand of the RealSelf Revenue team. The Sales, Sales Operations, and Marketing team consider you to be a key connecting cross-functional resource.
You may be the right fit if you have:
• 5+ years experience in a high-performance revenue organization, with 3+ years of experience in enablement.
• Experience managing projects with cross-functional stakeholders.
• Problem solver familiar with change management, with strong project management and organizational skills.
• Experience operating effectively in a fast-paced environment.
• Excellent verbal and written communication skills to write sales content and copy.
• The ability to self-service pull and analyze data. Preferred skills include familiarity with Salesforce, Outreach, and Looker.
Work Environment:
Due to COVID-19, our entire company is remote.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
via Wellfound
schedule_type: Full-timework_from_home: 1
About the role
This fully remote role is open to candidates inmoststates. Working remotely from a primary residence outside the United States is currently not permitted for this role...
We are hiring a fully remote leader for our User Experience and Design organization to own UX across the company. Guiding a team of UX designers, you'll drive a compelling vision for our consumer and provider journeys and experiences across our website, mobile applications,
About the role
This fully remote role is open to candidates inmoststates. Working remotely from a primary residence outside the United States is currently not permitted for this role...
We are hiring a fully remote leader for our User Experience and Design organization to own UX across the company. Guiding a team of UX designers, you'll drive a compelling vision for our consumer and provider journeys and experiences across our website, mobile applications, provider dashboards, and other products. Your deep expertise in human-centered design will drive our business strategy and product roadmaps as we deliver on our company mission to create a world where every investment in modern beauty is worth it.
In this role, you will:
• Develop strategic directions and corresponding metrics that solve customer experience challenges in novel ways. You’ll work with product and engineering leaders to communicate your solutions, understand limitations, balance quality and speed, and recommend prioritization based on customer and business impact.
• Promote simple, sophisticated experiences and hold the entire technology team — not just the UX org — accountable for quality.
• Drive design thinking across the company and help others understand and apply human-centered design to their work.
• Contribute to our talent pipeline, continuing to develop a home for world-class UX designers to thrive
• Partner, evolve, expand on design processes & best practices.
• Stay on top of industry trends, innovative approaches, inspire, guide, mentor.
About You:
• You have 10+ years of experience as a UXD with a demonstrable history in designing complex solutions, including 3+ years as a leader of a design/research team of at least three people.
• You’ve owned strategy/research/design end-to-end.
• You have demonstrated experience identifying and evangelizing innovative yet straightforward solutions; your team’s launches are high quality and positively impact core customer & business outcomes.
• You have a solid online portfolio showcasing deep knowledge in user-centered design thinking, including:
• VisD stylistic breadth
• attention to detail balanced with beauty
• usability
• You have sharp hard skills balanced with a highly creative mind.
• You’re a curious, critical, holistic thinker. You are proactive & transparent.
• You have a strong understanding of research methodologies, task building, facilitation, and trending insights.
• You bring excellent communication, presentation, storytelling skills advocating for the customer. You’re equally able to digest input, feedback & criticism impartially & with humility.
• You can work in a rapid test & learn agile, performance-driven environment. You experiment often, fail fast, and optimize solutions using AB testing methodology.
• Pluses include experience in responsive web, native app, Figma, React & Storybook.
Travel:
Travel is not anticipated for this role.
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted for this role.
We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
Check out our RealSelf Instagram account to keep up on company updates and learn more about at RealSelf.
RealSelf values and supports Diversity, Equity, and Inclusion and is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
This fully remote role is open to candidates inmoststates. Working remotely from a primary residence outside the United States is currently not permitted for this role...
We are hiring a fully remote leader for our User Experience and Design organization to own UX across the company. Guiding a team of UX designers, you'll drive a compelling vision for our consumer and provider journeys and experiences across our website, mobile applications, provider dashboards, and other products. Your deep expertise in human-centered design will drive our business strategy and product roadmaps as we deliver on our company mission to create a world where every investment in modern beauty is worth it.
In this role, you will:
• Develop strategic directions and corresponding metrics that solve customer experience challenges in novel ways. You’ll work with product and engineering leaders to communicate your solutions, understand limitations, balance quality and speed, and recommend prioritization based on customer and business impact.
• Promote simple, sophisticated experiences and hold the entire technology team — not just the UX org — accountable for quality.
• Drive design thinking across the company and help others understand and apply human-centered design to their work.
• Contribute to our talent pipeline, continuing to develop a home for world-class UX designers to thrive
• Partner, evolve, expand on design processes & best practices.
• Stay on top of industry trends, innovative approaches, inspire, guide, mentor.
About You:
• You have 10+ years of experience as a UXD with a demonstrable history in designing complex solutions, including 3+ years as a leader of a design/research team of at least three people.
• You’ve owned strategy/research/design end-to-end.
• You have demonstrated experience identifying and evangelizing innovative yet straightforward solutions; your team’s launches are high quality and positively impact core customer & business outcomes.
• You have a solid online portfolio showcasing deep knowledge in user-centered design thinking, including:
• VisD stylistic breadth
• attention to detail balanced with beauty
• usability
• You have sharp hard skills balanced with a highly creative mind.
• You’re a curious, critical, holistic thinker. You are proactive & transparent.
• You have a strong understanding of research methodologies, task building, facilitation, and trending insights.
• You bring excellent communication, presentation, storytelling skills advocating for the customer. You’re equally able to digest input, feedback & criticism impartially & with humility.
• You can work in a rapid test & learn agile, performance-driven environment. You experiment often, fail fast, and optimize solutions using AB testing methodology.
• Pluses include experience in responsive web, native app, Figma, React & Storybook.
Travel:
Travel is not anticipated for this role.
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted for this role.
We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
Check out our RealSelf Instagram account to keep up on company updates and learn more about at RealSelf.
RealSelf values and supports Diversity, Equity, and Inclusion and is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
via Built In
posted_at: 19 days agoschedule_type: Full-timesalary: 50K–65K a yearwork_from_home: 1
About the Role:
As a RealSelf Account Executive, you will serve as the initial business contact for the doctor client and will be responsible for on-boarding, client engagement, and closing new business. You are expected to provide excellent customer service to your accounts while offering strategic coaching and recommendations to align with client needs...
In this role you will:
Meet and exceed sales and engagement plan targets by building relationships
About the Role:
As a RealSelf Account Executive, you will serve as the initial business contact for the doctor client and will be responsible for on-boarding, client engagement, and closing new business. You are expected to provide excellent customer service to your accounts while offering strategic coaching and recommendations to align with client needs...
In this role you will:
Meet and exceed sales and engagement plan targets by building relationships with clients based on proper expectations and a mapped path to client success
• Manage a book of business from onboarding to contract initiation: account start-up, technical support, conflict resolution, quarterly reviews, account optimization, and upsells
• Works closely with clients to facilitate activity from new member to sponsor to ensure growth and success of a managed book of business
• Effectively communicates company value proposition and offerings to client
• Support the launch or expanded availability of both new and core markets via cold-calling and relationship-building based on company directives
• The ideal candidate will not only achieve sales and engagement targets but will also act as a client advocate and partner for sustained client loyalty
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
About You:
A hard-working, self-motivated coach, always looking for ways to deliver value to your clients. You take pride in your personal brand, and the brand we have built at RealSelf. Providers consider you not only a resource, but a direct extension of their business.
You may be the right fit if you have:
• Have a proven ability to leverage sales instincts to balance Acquisition and have a proven ability to quickly build relationships to drive results and close new business.
• Are a motivated, goal-oriented, persistent, and a skilled negotiator with a focus on solving client problems and creating win-win situations
• Extremely detail-oriented with a high level of initiative and critical-thinking
• Ability to multi-task and manage time effectively is a must
• Demonstrated success using solid verbal/ written communication and relationship building skills to achieve sales goals
• Ability to effectively work both independently and as a team player within an inside sales and support team environment
• Proficient to advanced computer skills required, including but not limited to Salesforce, Outreach, and Zoom.
• Bilingual in English and Spanish is a highly preferred skill for this position (read, write and speak professionally)
Travel:
Required
Compensation:
$50,000 to $65,000 Base Salary + Uncapped Commission and Benefits
All offered salaries are based on many factors, including experience in a similar role and geographic location of the candidate.
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted for this role.
We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
RealSelf values and supports Diversity, Equity, and Inclusion and is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status Show more details...
As a RealSelf Account Executive, you will serve as the initial business contact for the doctor client and will be responsible for on-boarding, client engagement, and closing new business. You are expected to provide excellent customer service to your accounts while offering strategic coaching and recommendations to align with client needs...
In this role you will:
Meet and exceed sales and engagement plan targets by building relationships with clients based on proper expectations and a mapped path to client success
• Manage a book of business from onboarding to contract initiation: account start-up, technical support, conflict resolution, quarterly reviews, account optimization, and upsells
• Works closely with clients to facilitate activity from new member to sponsor to ensure growth and success of a managed book of business
• Effectively communicates company value proposition and offerings to client
• Support the launch or expanded availability of both new and core markets via cold-calling and relationship-building based on company directives
• The ideal candidate will not only achieve sales and engagement targets but will also act as a client advocate and partner for sustained client loyalty
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
About You:
A hard-working, self-motivated coach, always looking for ways to deliver value to your clients. You take pride in your personal brand, and the brand we have built at RealSelf. Providers consider you not only a resource, but a direct extension of their business.
You may be the right fit if you have:
• Have a proven ability to leverage sales instincts to balance Acquisition and have a proven ability to quickly build relationships to drive results and close new business.
• Are a motivated, goal-oriented, persistent, and a skilled negotiator with a focus on solving client problems and creating win-win situations
• Extremely detail-oriented with a high level of initiative and critical-thinking
• Ability to multi-task and manage time effectively is a must
• Demonstrated success using solid verbal/ written communication and relationship building skills to achieve sales goals
• Ability to effectively work both independently and as a team player within an inside sales and support team environment
• Proficient to advanced computer skills required, including but not limited to Salesforce, Outreach, and Zoom.
• Bilingual in English and Spanish is a highly preferred skill for this position (read, write and speak professionally)
Travel:
Required
Compensation:
$50,000 to $65,000 Base Salary + Uncapped Commission and Benefits
All offered salaries are based on many factors, including experience in a similar role and geographic location of the candidate.
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted for this role.
We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
RealSelf values and supports Diversity, Equity, and Inclusion and is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status Show more details...
via Wellfound
schedule_type: Full-timework_from_home: 1
About the Role:
This fully remote role is open to candidates inmoststates. Working remotely from a primary residence outside the United States is currently not permitted for this role...
If you are an experienced Senior Accountant looking to embrace ambiguity and change in a high-growth, fast-paced environment, this fully remote role may be a great fit.
The Senior Accountant will report to the Sr. Accounting Manager, performing various accounting,
About the Role:
This fully remote role is open to candidates inmoststates. Working remotely from a primary residence outside the United States is currently not permitted for this role...
If you are an experienced Senior Accountant looking to embrace ambiguity and change in a high-growth, fast-paced environment, this fully remote role may be a great fit.
The Senior Accountant will report to the Sr. Accounting Manager, performing various accounting, payroll, and finance functions. As part of a small team, the Senior Accountant will take on challenges in nearly all aspects of accounting and finance, providing an opportunity to see how the whole financial picture comes together.
Flexibility and the ability to embrace ambiguity are rewarded with opportunities to take on an evolving set of responsibilities and grow in the role.
• *
In this role, you will:
• Lead complex technical accounting and tax projects, including internal-use software, commissions capitalization, R&D tax credit, and equity accounting.
• Coordinate annual audit process, including preparing audit schedules and working across departments to aggregate necessary audit support
• Process payroll, including review of employee setup and ensuring compliance with company policies
• Prepare journal entries and complete account reconciliations for payroll-related accounts.
• Manage accounts payable, including vendor set-up, review, and monthly reconciliation
• Manage fixed assets, including the creation of assets, disposals, and reconciliation
• Assist in preparation of management financial reporting and budget/forecast
• Support international expansion efforts and consolidation activities
• Assist with development, documentation, and implementation of new accounting policies, internal controls, and procedures.
• Assist in improving financial and reporting processes and systems to support evolving business needs.
• Various ad hoc projects as requested
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
About You:
This role requires someone detail-oriented and comfortable working in a fast-paced environment as our company continues to grow and expand. We are looking for someone who can work independently and has strong analytical skills.
You may be the right fit if you have:
• 3+ years of professional accounting experience, 4-5 preferred
• Familiarity with payroll accounts and related tax and deduction compliance
• Understanding of GAAP
• Advanced spreadsheet skills (Microsoft Excel/Google Sheets)
• Experience with NetSuite desired (not required)
Travel: No travel is anticipated at this time for this role
Work Environment:
This fully remote role is open to candidates in most U.S. states. Working remotely from a primary residence outside the United States is currently not permitted.
We believe in inclusiveness, equal pay, and giving back. With COVID-19, we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
Check out our RealSelfLife Instagram account to learn more about life at RealSelf.
RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
This fully remote role is open to candidates inmoststates. Working remotely from a primary residence outside the United States is currently not permitted for this role...
If you are an experienced Senior Accountant looking to embrace ambiguity and change in a high-growth, fast-paced environment, this fully remote role may be a great fit.
The Senior Accountant will report to the Sr. Accounting Manager, performing various accounting, payroll, and finance functions. As part of a small team, the Senior Accountant will take on challenges in nearly all aspects of accounting and finance, providing an opportunity to see how the whole financial picture comes together.
Flexibility and the ability to embrace ambiguity are rewarded with opportunities to take on an evolving set of responsibilities and grow in the role.
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In this role, you will:
• Lead complex technical accounting and tax projects, including internal-use software, commissions capitalization, R&D tax credit, and equity accounting.
• Coordinate annual audit process, including preparing audit schedules and working across departments to aggregate necessary audit support
• Process payroll, including review of employee setup and ensuring compliance with company policies
• Prepare journal entries and complete account reconciliations for payroll-related accounts.
• Manage accounts payable, including vendor set-up, review, and monthly reconciliation
• Manage fixed assets, including the creation of assets, disposals, and reconciliation
• Assist in preparation of management financial reporting and budget/forecast
• Support international expansion efforts and consolidation activities
• Assist with development, documentation, and implementation of new accounting policies, internal controls, and procedures.
• Assist in improving financial and reporting processes and systems to support evolving business needs.
• Various ad hoc projects as requested
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
About You:
This role requires someone detail-oriented and comfortable working in a fast-paced environment as our company continues to grow and expand. We are looking for someone who can work independently and has strong analytical skills.
You may be the right fit if you have:
• 3+ years of professional accounting experience, 4-5 preferred
• Familiarity with payroll accounts and related tax and deduction compliance
• Understanding of GAAP
• Advanced spreadsheet skills (Microsoft Excel/Google Sheets)
• Experience with NetSuite desired (not required)
Travel: No travel is anticipated at this time for this role
Work Environment:
This fully remote role is open to candidates in most U.S. states. Working remotely from a primary residence outside the United States is currently not permitted.
We believe in inclusiveness, equal pay, and giving back. With COVID-19, we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.
About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!
Check out our RealSelfLife Instagram account to learn more about life at RealSelf.
RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
RealSelf focuses on Internet, Healthcare, Medical, Doctors, and Reviews and Recommendations. Their company has offices in Seattle. They have a large team that's between 201-500 employees. To date, RealSelf has raised $41.95M of funding; their latest round was closed on April 2018.
You can view their website at https://www.realself.com or find them on Twitter, Facebook, and LinkedIn Show more details...
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