Most recent job postings at resolver
via Cincinnati, OH - Geebo posted_at: 6 days agoschedule_type: Full-timesalary: 20–28 an hour
About Resolver: Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. The global pandemic has certainly taught us that the ability to manage uncertainty is the challenge of our generation. At Resolver we are transforming risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose. About Resolver:
Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. The global pandemic has certainly taught us that the ability to manage uncertainty is the challenge of our generation. At Resolver we are transforming risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose. We are ambitious in both our mission and our culture. As a scale-up, we have the innovative, non-hierarchical approach of a start-up blended with the stability and financial security of an enterprise. Resolver has been named one of Canada's Great Places to Work five years in a row, our average tenure is 2.5 years and year over year 92% of Resolverites chose to stay with us. What you'll be doing:
The Senior Developer at Resolver is involved with key areas of the development process; research, design, programming, and testing of our software... technology in order to enable and support short and long term business goals Displays extensive knowledge of programming languages including In-depth knowledge of the frameworks used by the team Always willing to engage and help other team members learn Develops new user-facing features, from the database all the way up to the browser Identifies issues up front and remediates them quickly and efficiently; rarely anything more than minor mistakes Helps junior team members identify and remediate their issues Actively participate in prioritization with Product and the team Proficient at performing peer code review and providing succinct and relevant feedback in this area. Knows what feedback is worth providing, and what is just noise Optimizes applications for maximum speed and scalability Writing and maintaining database schema, queries and procedures Solution, Implement and Maintain Cloud Systems and Infrastructure What you will bring:
5
years of experience with front end development (including ES2015/16 JavaScript, CSS, modern frameworks, etc.) 5
years of experience with back-end development (including js, Postgres, Redis, etc. A passion for solving hard problems and delivering extraordinary software to our customers Exceptional analytical, communication, and problem-solving skills A highly collaborative and helpful attitude towards other team Professional JavaScript architectural knowledge Security of code is always top of mind What we'll give you in return We know how important diversity is in creating solutions for all people. Our vision is one where all people have the skills and confidence to harness the power of technology to create a better and more inclusive future. We have a comprehensive rewards package to show our team our appreciation for everything they do:
Health and Wellness
Benefits:
100% paid by us for health and dental from day one. And our vision care is every 12 months! We also offer a wellness/fitness reimbursement, that can go towards things like gym memberships, yoga classes, soccer membership fees or a bike. Professional development:
we have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development. Vacation:
it's open, which means we don't worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year. Parental leave:
Best-in-class top-up for new parents - 100% for 15 weeks new parents and a bonus 5 weeks for birth mothers. Flexibility & trust - While we are remote for now, we enable our team to create a work environment that will set them up for success. We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role. Back in the Office - If you choose to come into the office once we're back, you will have access to snacks and beverages and in-office games like Switch, chess and ping-pong. We will be offering up lots of opportunity for team socials too, including the folks who are remote! Interested? If you want to work in a highly collaborative environment and are committed to making a difference, click here to get the process rolling. We truly appreciate all interest and will happily reply to qualified candidates.
Salary Range:
$100K -- $150K
Minimum Qualification
Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications
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via ZipRecruiter posted_at: 29 days agoschedule_type: Full-time and Internshipsalary: 22–29 an hour
Job Title Dispute Resolver Intern - Summer 2024 ... Job Description We're looking for a Dispute Resolver Intern to join our Dispute Team in Bridgewater, NJ. Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry. As the world leader in lighting, we're constantly Job Title
Dispute Resolver Intern - Summer 2024
...
Job Description

We're looking for a Dispute Resolver Intern to join our Dispute Team in Bridgewater, NJ.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.

As the world leader in lighting, we're constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we're breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

As a Dispute Resolver Intern, you'll be responsible for working closely with our Dispute Team in researching and resolving root causes.

We're on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What you'll do
• Validate appropriate data from internal and third-party systems and ensure appropriate course of action
• Investigate and gather all relevant information through to resolution
• Research problems, recognize patterns/root causes and recommend and coordinate resolutions working closely with other teams where necessary to promote error prevention
• Partner with Credit & Collections, Cash Applications, Logistics, and Pricing teams as part of investigation, resolution, and problem-solving

Your qualifications
• Must be currently in pursuit of a BA/BS preferably in Finance or Supply Chain
• Build trusted relationships (internal/external stakeholders) with strong influencing skills; strong coordination and communication skills
• Problem solving leveraging standard practices and encourages cooperation across boundaries
• Process driven with excellent time and project management skills
• Intermediate to advanced skills with spreadsheets, databases, pivot tables and data query logic

Must be legally authorized to work in the United States without current or future company sponsorship needs.

What you'll get in return...

This internship/Co-op could lead to an at-will full time role.

Pay Rate: Hourly Rate ($22 up to $29 based on year of study)
Benefits Overview: Company subsidized benefits plan offerings that includes Medical and a Health Savings Account.

We're offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See #SignifyLife through the eyes of our employees!

Who we are

Signify is the world leader in lighting. We provide professional customers and consumers with quality, energy-efficient LED lighting. And our lights, when connected, bring data to devices, apps and people - redefining what light can do and how you use it. Today, our innovations, such as LiFi - internet connectivity through light - and UV-C, solar and horticultural lighting, contribute to a safer, smarter, more sustainable world.

We're operating in 74 countries with 32,000 people worldwide.

Concerning US based roles: Signify is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender Identity, national origin, genetic information, creed, citizenship, disability, protected veteran, marital status, and any other protected characteristic protected by federal or state law, rule, or regulation. View the Know Your Rights: Workplace Discrimination is Illegal poster. As an equal opportunity employer, we are committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title 1 of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance
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via Offered.AI schedule_type: Full-time
Description About Resolver... Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose. We are ambitious in both our mission and our culture. As a business within Description

About Resolver...

Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.

We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work six years in a row!

As a Strategic Customer Success Manager, you play a critical role in the growth of Crisp. You will be responsible for the management of all aspects of our top tier customer accounts, including best in class account management and success, supporting and driving customer growth, managing revenue risk and analysing and driving product/ service requirement and utilisation.

Critically, you will have a deep understanding of customer challenges, product and service needs, and combined with a solutions-based approach and problem solving abilities, you will build key customer relationships whilst keeping our customers' business objectives in mind, identifying opportunities for cross sell and upsell of accounts.

There are several factors to consider within the role as this covers the objective to retain, grow and expand the existing customer base. This is split into 3 segments, this being 50% portfolio heath, 40% support growth, and 10% product efficacy/need.

Requirements

Experience and Skills
• To understand the features and functions of our products; includes ability to apply from an individual (user experience), customer (business context) and industry (domain) perspective.
• Gain commitments from customers on next steps at each lifecycle stage and hold them accountable for delivery as required.
• Have the ability to partner and consult with the customer to develop solutions to defined pain points. Identifies, defines and manages the objectives of a business. Must be able to specify requirements from both a business and user perspective to enable agreed changes to be implemented effectively and to add value to the partnership,
• Ability to leverage exceptional written and verbal communication to present information in a compelling, informative and concise manner for diverse and senior audiences. Effective content includes information from multiple sources including research, competitive analyses and stakeholder interviews and the ability to craft well-argued RFP, RFQ and RFI responses.

Essential
• 2-5 years related experience working in a senior customer success role, managing top-tier / enterprise level customers,experience gained within a SaaS or client digital agency business.
• Strategic account management - proven track record in managing strategic and Enterprise accounts including experience with top-tier / enterprise level customers.
• Sales and upsell experience - experience in identifying upsell and cross-sell opportunities with a track record of achieving revenue targets!
• Passion for solving business problems using a blend of technology and human intelligence
• You know the value of customer loyalty and can effectively anticipate needs, establish clear goals, and facilitate rapport

Desirable
• Exposure or knowledge of trust and safety, online harm, social media risk or PR risk highly advantageous
• A background in Finance related industries is also desirable

Benefits

Our rewards are as unique as our culture, and we want to attract the best people and retain them.

Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision.We offer an excellent salary and benefits package which includes:
• Market competitive pay rates based your skills and experience
• Discretionary bonus scheme
• 33 days holiday including Bank Holidays (20 days in the US)
• Critical Illness insurance
• Life Insurance Cover
• Healthcare Cash Plan / Healthcare, dental and vision plan
• An attractive pension / 401k retirement plan scheme
• Cycle to Work Scheme
• Employee perks schemes offering discounts, rewards, giveaways and more
• Mental health wellbeing portal and access to an in-house clinical psychologist
• Flexible working opportunities

Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at [email protected
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via Arlington, VA - Geebo posted_at: 17 hours agoschedule_type: Full-timesalary: 20–28 an hour
Job summaryAmazon Web Services Route 53 is expanding our presence. The Route 53 Resolver DNS Firewall team has an opening for a mid to senior level Software Engineer. As a software engineer on the team you will get to work on deep, technical problems that span a variety of core topics in computer science ranging from databases to networking to distributed systems to numerical analysis to... security. In this role you will not only work with our teams Job summaryAmazon Web Services Route 53 is expanding our presence.
The Route 53 Resolver DNS Firewall team has an opening for a mid to senior level Software Engineer.
As a software engineer on the team you will get to work on deep, technical problems that span a variety of core topics in computer science ranging from databases to networking to distributed systems to numerical analysis to... security.
In this role you will not only work with our teams to develop new products but will also launch that software in the real world.
Key job responsibilitiesOur software development engineers are constantly developing and enhancing the Route 53 resolver services while maintaining operational excellence.
A day in the lifeAt Amazon Web Services, we like to work backwards.
We start by understanding what customers need and use that to guide our software engineering.
We're looking for a software engineer who is experienced in listening to customers, synthesizing their needs, and rapidly iterating our services to quickly put features into customers' hands.
We offer a fast-paced environment where we Work Hard, Have Fun, Make History.
On a typical day, our software engineers might whip up a prototype to prove an idea, instrument code to report a new metric, talk with customers, code up a feature, or draft a proposal for a radical new idea.
.
Estimated Salary: $20 to $28 per hour based on qualifications
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via Salary.com posted_at: 2 days agoschedule_type: Full-time
¿Te emocionas cuando descubres cómo funcionan las cosas? ¿Te encanta el desafío de solucionar algo que está roto? ¿Le gustaría participar en la mejora de la vida hogareña de las familias de su comunidad? Si es así, ¡te estamos buscando a ti! Mr. Appliance está buscando Técnicos en Reparación de Electrodomésticos. ¡Aplica hoy! Si valoras trabajar con gente que realmente te gusta, divertirte mientras trabajas y proteger tu tiempo libre, ¿Te emocionas cuando descubres cómo funcionan las cosas? ¿Te encanta el desafío de solucionar algo que está roto? ¿Le gustaría participar en la mejora de la vida hogareña de las familias de su comunidad?

Si es así, ¡te estamos buscando a ti! Mr. Appliance está buscando Técnicos en Reparación de Electrodomésticos. ¡Aplica hoy!

Si valoras trabajar con gente que realmente te gusta, divertirte mientras trabajas y proteger tu tiempo libre, este es tu lugar. Disfrutará trabajar con nuestro equipo. Ah, ¿y mencionamos... no hay noches ni fines de semana?

También te daremos la formación continua que necesitarás.

Sus responsabilidades como técnico de electrodomésticos

Como técnico de reparación de electrodomésticos, usted es el componente clave para brindar un excelente servicio al cliente al brindar servicios de mantenimiento de alta calidad para los electrodomésticos de nuestros clientes.

Estas son sus principales responsabilidades:
• Diagnosticar y reparar electrodomésticos y... equipos.
• Proporcionar estimaciones de costos para las reparaciones.
• Comunicarse efectivamente con el cliente para asegurarse de que entienden los servicios necesarios.
• Ordenar repuestos y asegurar el uso eficiente de los materiales de la empresa.
• Cobrar el pago por el trabajo realizado.

Para tener éxito en este rol como técnico de reparación de electrodomésticos, esto es lo que necesita:

Servicio al cliente excepcional : en este rol, usted es la cara de la empresa. Puede mostrar su capacidad para brindar una excelente experiencia al cliente, mostrando empatía hacia el cliente. estás ahí para

diagnosticar con precisión y resolver su problema para que puedan volver a llevar un hogar eficiente.

Pasar del diagnóstico a la solución: no solo está allí para explicar qué es lo que está mal, sino que también debe ayudar al cliente a comprender lo que se debe hacer para que pueda resolver sus problemas rápidamente.

Calidad del trabajo: este rol requiere habilidades de pensamiento crítico y la capacidad de resolver problemas. Esto asegura que nuestros clientes estén satisfechos y que el trabajo se arregle correctamente, la primera vez.

Eficiencia: para responder a todas las necesidades de nuestros clientes durante el día, deberá ser eficiente con su tiempo y la velocidad a la que puede completar las reparaciones.

Puntualidad y Fiabilidad : ¡Nuestros clientes esperan ansiosamente su ayuda! Para brindar una gran experiencia, debe estar disponible y llegar a tiempo.

Orgullo por los detalles: si mantiene su vehículo de trabajo limpio y organizado, y valora la atención a los detalles al completar la información y los informes de los clientes, encajará perfectamente.

Capacitación continua: todo el tiempo aparecen nuevos dispositivos y características, por lo que es necesario realizar una capacitación regular. No tiene miedo de investigar nuevos equipos y aprovechar las oportunidades de capacitación para ampliar sus conocimientos y habilidades.

Requisitos de trabajo

Los siguientes son los requisitos mínimos para ser considerado para el puesto de Técnico de Electrodomésticos.
• Diploma de escuela secundaria o su equivalente
• Licencia de conducir válida y registro de manejo limpio

¡La experiencia previa de un año o más en la reparación de electrodomésticos es una ventaja!

Beneficios y pago

El rango de pago para esta posición es de $XX.00 a $XX.00 por hora, dependiendo de su experiencia en reparación de electrodomésticos. También tendrá la oportunidad de ganar bonos y comisiones.

Lo que tenemos para ofrecer:
• Sin noches ni fines de semana : valoramos tener un sólido equilibrio entre el trabajo y la vida personal. Trabajamos para ganarnos la vida, sin estar sobrecargados de trabajo.
• Capacitación pagada : lo capacitaremos y lo ayudaremos a construir una carrera. Mr. Appliance Academy está diseñada para llevarlo rápidamente de aprendiz a maestro técnico.
• Bonificaciones e incentivos : recompensamos el trabajo arduo con generosas bonificaciones y pagos de incentivos.
• Beneficios proporcionados por la empresa : le proporcionamos un vehículo de la empresa y un iPad.
• Beneficios : Los beneficios de salud, dentales y de la vista se ofrecen después de 90 días de empleo.
• PTO : descanso retribuido de X días al año
• Ambiente de equipo divertido: Respaldamos nuestra cultura y construimos nuestro equipo con personas que aman lo que hacen.

Si le gusta cuidar al cliente, es excelente para solucionar problemas y le encanta trabajar con sus manos y la tecnología, ¡una carrera en Mr. Appliance como técnico de reparación de electrodomésticos podría ser su futuro!

¡Aplica hoy
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via GrabJobs posted_at: 7 days agoschedule_type: Full-time
We are in search of a hardworking Software Development Engineer, Route 53 Resolver to join our vibrant team at Amazon Jobs in USA, WA, Seattle. Growing your career as a Full Time Software Development Engineer, Route 53 Resolver is an incredible opportunity to develop useful skills. If you are strong in decision-making, communication and have the right commitment for the job, then apply for the... position of Software Development Engineer, Route 53 We are in search of a hardworking Software Development Engineer, Route 53 Resolver to join our vibrant team at Amazon Jobs in USA, WA, Seattle.
Growing your career as a Full Time Software Development Engineer, Route 53 Resolver is an incredible opportunity to develop useful skills.
If you are strong in decision-making, communication and have the right commitment for the job, then apply for the... position of Software Development Engineer, Route 53 Resolver at Amazon Jobs today!

DESCRIPTION

Software Developer - Amazon Web Services - Herndon, VA
Amazon Web Services (Route 53) is expanding our presence within the Herndon, VA area due to explosive growth! We currently have an opening for senior level Software Developers.

At Amazon Web Services, we like to “work backwards”: start by understanding what customers need and using that to guide our software engineering. We’re looking for a software engineer who is experienced in listening to customers, synthesizing their needs, and rapidly iterating our services to quickly put features into customers’ hands. Our best ideas become even better when we get feedback from real customer use. The sooner we can get that feedback, the more quickly we can grow.

This position will be part of the Amazon Route 53 team in the Herndon, VA office. Amazon Route 53 is a highly available and scalable Domain Name System (DNS) service offered by Amazon Web Services. We operate in over 50 locations worldwide and provide advanced functionality such as Private DNS, DNS Firewall, DNS resolver and integration with a plethora of AWS services. On top of that, we offer fast change propagation with a 100% availability SLA. Our service is quickly growing and we're expanding in multiple directions: adding new features and functionality to our DNS services, better traffic management, new AWS integrations, improving our health check capabilities, and expanding with new security services and routing space.
We work on deep, technical problems that span a variety of core topics in computer science ranging from databases to networking to distributed systems to numerical analysis to security. We are looking for a developer who will lead the team and who feels strongly not only about building good software but also about running that software in the real world.
Amazon in a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a typical day, software engineers might whip up a prototype to prove an idea, instrument code to report a new metric, talk with customers, code up a feature, or draft a proposal for a radical new idea.

We are open to hiring candidates to work out of one of the following locations:

Herndon, VA, USA | Seattle, WA, USA

BASIC QUALIFICATIONS

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

PREFERRED QUALIFICATIONS

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $115,000/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Benefits of working as a Software Development Engineer, Route 53 Resolver in USA, WA, Seattle:

● Company offers great benefits
● Room for Advancement
● Advantageous package

Original job Software Development Engineer/ Route 53 Resolver - Hiring Fast posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs
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via Ladders schedule_type: Full-time
Essentra is seeking a Senior Service Desk Analyst to join our Global Service Desk team based in Houston, TX. In this role, you will provide support through taking calls and handling the Incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Accountable for ensuring the Monitoring process is adhered to and collaborating... with resolver groups to ensure the best possible Essentra is seeking a Senior Service Desk Analyst to join our Global Service Desk team based in Houston, TX. In this role, you will provide support through taking calls and handling the Incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Accountable for ensuring the Monitoring process is adhered to and collaborating... with resolver groups to ensure the best possible outcome. Ensure that alerts are managed and resolved by Service Desk or appropriate Resolver Groups within the allotted Service Level Agreement.Essentra is a global market leader in plastic injection molded, vinyl dip molded and metal components for our partners in the equipment manufacturing, automotive, industrial electronics, fabrication, medical devices, renewable energy, production machinery, construction and agriculture industries.What’s in it for you:Competitive compensation and bonus incentivesMedical, Dental, Vision Insurance401KVacation and Holidays!Main Responsibilities:Follow the global process for Monitoring (Network, Infrastructure, Application and Security Alerts), resolve in-scope alerts and triage out-of-scope alerts to the appropriate resolver groups.Will collaborate with onboarding new services to ensure that all Monitoring is as effective as possible.Act as a single point of contact for users regarding IT issues and queries.Receiving, logging and managing tickets via the Manage Engine Tool.Make use of Essentra’s monitoring tooling to handle and resolve alerts.Provide 1st and 2nd line support of IT issues, escalating tickets and tasks to appropriate resolver groups where necessary.Tailor your resolution to the users’ technical ability.Escalation of breached calls and high-priority incidents.Provide support and development to the Service Desk Analysts.Will be a part of a Global Senior Service Desk Analyst team to ensure a unified global monitoring process.Comfortable communicating with resolver groups and escalating.Identify process improvements and highlight them where needed.Ensuring that the service being delivered by the Service Desk is of the highest standard.Support Team Leaders and Managers across the global Service Desk to ensure that we are always giving the highest quality of service.Complete additional tasks delegated to you by the management team.Ensure that your knowledge is kept relevant and up to date.Skills & ExperienceAbility to work independently under general supervision with the direction given in terms of broadly stated objectives and desired outcomes.Ability to troubleshoot and resolve problems with a sense of urgency is also a skill that is mandatoryCustomer-focused with demonstrated ability to interact and effectively communicate with all levels of the organization. Should have excellent written and oral communication skillsAbility to effectively prioritize and execute tasks in a global and dynamic environmentAbility to adapt to changing business needs.Committed, focusing on quality and on-time delivery, ability to influence and manage stakeholders wellAn effective change agent and pragmatist, s/he should be prepared to roll up their sleeves and lead from the ‘front’Education and QualificationsAssociates Degree or equivalent experience requiredBachelor’s degree preferredMinimum of 2 years previous experience in a Contact Centre, Service Desk or similar environmentEssentra Components is an Equal Opportunity & E-Verify employer Show more details...
via Salary.com schedule_type: Full-time
Job Description Summary As an IT Help Desk Analyst II working for Taylor Morrison you will be responsible for answering and resolving support calls from end users in accordance with the SLA. Job Details What You’ll Do We trust that as an IT Help Desk Analyst II you will: New user account setups for all related systems Active Directory/GAL Maintenance Password resets in various applications IT Exit Form Process/Tracking RDP session resets RDP published Job Description Summary As an IT Help Desk Analyst II working for Taylor Morrison you will be responsible for answering and resolving support calls from end users in accordance with the SLA. Job Details What You’ll Do We trust that as an IT Help Desk Analyst II you will: New user account setups for all related systems Active Directory/GAL Maintenance Password resets in various applications IT Exit Form Process/Tracking RDP session resets RDP published application setups/troubleshoot/support Phone/iPad support Smartphone support Printer installations Network Copier/Scanner support/setup on network O365 & various software issues Troubleshoot basic hardware issues VPN hardware/software troubleshooting Digital Sales Office support Send out I.T. related application/server downtime alerts to users Assist with conversions and upgrades as needed You are willing to perform other duties as assigned Provide second level support to the Service Desk Analysts including recommendations for... escalating tickets to other Resolver groups Monitor all teams’ tickets less than ‘solved’ for timely updates (SLA expectations) Monitor all teams’ queues to identify potential Critical/Major Incidents Review escalated issues sent to other resolver groups for team training opportunities Review escalated issues sent to other resolver groups for team training opportunities Sound Like You? You might be just who we’re looking for if you have… 2 years hands on experience in network, hardware, software administration and telecommunications with remote support experience Professional experience with Windows 10, Office 365, Firewalls Professional experience with wireless communications and VPN technologies Proficiency in desktops and tablet computers Proficiency in Windows Server OS LAN/WAN configurations and operations Knowledge of network equipment to include routers, firewalls, and switches Clear understanding of protocols and the ability to configure and troubleshoot them (TCP/IP, DNS, WINS, DHCP, EIGRP, SNMP, SMTP, FTP, VPN, BGP, Network Monitor etc.) FLSA Status: Non-Exempt This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay. Essential Functions: Successful job applicants will be able to perform these functions. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. Report to Division/Corporate (remotely) daily and adhere to schedule Ability to access, input, and retrieve information from a computer and/or electronic device Ability to have face to face conversations with customers, co-workers and higher-level manager Ability to sit or stand for long periods of time and move around work environment as needed Ability to operate a motor vehicle if applicable Comply with company policies and procedure Physical Demands: Must be able to able to remain in a stationary position up to 50% of the time The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds *Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement. Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job. #CollegeDiversity #EarlyCareer Benefits of Working With Taylor Morrison We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include: Competitive Compensation Health Care - Medical/Dental/Vision/Prescription Drug Coverage 401(k) with Company Matching Contributions Flexible Spending Accounts Disability Programs Employee & Dependent Life Insurance Vacation & Company Holidays Tuition Reimbursement Employee Home Purchase Rebate Program Home Mortgage Program Employee Assistance Program (EAP) Welcome to the Taylor Morrison, Inc. Career Portal In order to be the best in the industry, you have to surround yourself with the best people. At Taylor Morrison, Inc., we are committed to being the best North American homebuilder as measured by our employees, customers, shareholders, and business partners. Headquartered in Scottsdale, Arizona, Taylor Morrison Home Corporation operates in the U.S. under the Taylor Morrison and Darling Homes brands. Taylor Morrison is a builder and developer of single-family detached and attached homes serving a wide array of customers including first-time, move-up, luxury, and active adult customers. Taylor Morrison divisions operate in Arizona, California, Colorado, Florida, Georgia, Illinois, North Carolina and Texas. Darling Homes serves move-up and luxury homebuyers in Texas. In addition, Taylor Morrison also offers home financing though Taylor Morrison Home Funding, providing professional and knowledgeable home mortgage options. Taylor Morrison, Inc. is always looking for dedicated professionals who share our values. Please use our Career Portal to view current job openings and apply for positions online. Thank you for considering a career with Taylor Morrison, Inc.! For more information about Taylor Morrison please visit www.taylormorrison.com Show more details...
via Piedra, CA - Geebo posted_at: 5 days agoschedule_type: Full-timesalary: 20–28 an hour
Job summaryAmazon Web Services (Route 53) is expanding our presence within the Herndon, VA area due to explosive growth! We currently have an opening for mid to senior level Software Developers. Please submit a resume for consideration via our career site portal. At Amazon Web Services, we like to work backwards... start by understanding what customers need and using that to guide our software engineering. We're looking for a software engineer who Job summaryAmazon Web Services (Route 53) is expanding our presence within the Herndon, VA area due to explosive growth! We currently have an opening for mid to senior level Software Developers.
Please submit a resume for consideration via our career site portal.
At Amazon Web Services, we like to work backwards...
start by understanding what customers need and using that to guide our software engineering.
We're looking for a software engineer who is experienced in listening to customers, synthesizing their needs, and rapidly iterating our services to quickly put features into customers' hands.
Our best ideas become even better when we get feedback from real customer use.
The sooner we can get that feedback, the more quickly we can grow.
Key job responsibilitiesThis position will be part of the Amazon Route 53 team in the Herndon, VA office.
Amazon Route 53 is a highly available and scalable Domain Name System (DNS) service offered by Amazon Web Services.
We operate in over 50 locations worldwide and provide advanced functionality such as latency-based routing (LBR), Private DNS, Geo DNS routing, DNS failover, and integration with a plethora of AWS services.
On top of that, we offer fast change propagation with a 100% availability SLA.
Our service is quickly growing and we're expanding in multiple directions:
adding new features and functionality to our DNS services, better traffic management, new AWS integrations, improving our health check capabilities, and expanding with new services in the naming and routing space.
A day in the lifeWe work on deep, technical problems that span a variety of core topics in computer science ranging from databases to networking to distributed systems to numerical analysis to security.
We are looking for a developer who will lead the team and who feels strongly not only about building good software but also about running that software in the real world.
Amazon in a fast-paced environment where we Work Hard, Have Fun, Make History.
About the teamOn a typical day, software engineers might whip up a prototype to prove an idea, instrument code to report a new metric, talk with customers, code up a feature, or draft a proposal for a radical new idea.
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Estimated Salary: $20 to $28 per hour based on qualifications
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