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Most recent job postings at RingCentral
via LinkedIn
posted_at: 12 hours agoschedule_type: Full-time
Say hello to possibilities.
RingCentral is a global leader in cloud-based communications and collaboration software. We are fundamentally changing human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device...
We’re a $2.1 billion run-rate company and we’re hiring this strategic role in Product & Technology (Engineering), to make sure we stay ahead of the competition.
About The
Say hello to possibilities.
RingCentral is a global leader in cloud-based communications and collaboration software. We are fundamentally changing human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device...
We’re a $2.1 billion run-rate company and we’re hiring this strategic role in Product & Technology (Engineering), to make sure we stay ahead of the competition.
About The Role...
The Director, R&D Business Operations is a highly strategic and facilitative role that requires focus and flexibility, be a trusted advisor for Executives. The role requires a highly inventive individual with strong emotional intelligence, self-motivation, and excellent analytical skills.
Responsibilities:
• Manage Business Planning and budgeting for entire R&D on an ongoing basis
• Lead Annual and Quarterly operational planning tying business objectives to operational plan, identify gaps and secure funding.
• Structure complex, ambiguous and potentially charged business issues for RingCentral’s executive team.
• Provide necessary leadership on fast-moving, complicated projects and act as the primary point of contact for management.
• Manage large cross-functional teams and influence decision-making within leadership audiences.
• Manage product planning and operations, match resourcing to quarterly roadmap planning and enable framework for project prioritization.
• Establish and report key product and performance indicators for various product domains.
• Gather and analyze large amounts of information quickly to problem solve and drive decision-making effectively.
• Identify business, operational, and financial risks and implement mitigation plans
• Work closely with members of product, engineering, recruiting, legal, finance, accounting, human resources (among others) to operationalize recommendations
• Drive a culture of rigorous continuous improvement by identifying positive disruptive change opportunities.
• Serve as the single point of accountability for Operational and Financial performance
Qualifications:
• 5+ years of experience in management consulting, finance, and strategy & ops roles
• Bachelor’s degree or equivalent combination of education and experience.
• MBA is a plus
• Demonstrated experience presenting hypotheses, conclusions, and recommendations to senior management
• Executive presence, Effective communication skills at multiple levels of the organization, including management and cross-functional groups
• 3 years of experience leading teams in a high-tech industry, preferably with a minimum of 2 years in people management roles
• Familiarity with a product line operational functions including finance, Product Development & Release (PDR) and organizational management.
• Strong interpersonal skills, with a strong emphasis on teamwork, initiative, and integrity
Benefits and Amenities:
• Comprehensive medical, dental, vision, disability, life and pet insurance
• Flexible PTO
• 401K match and ESPP
• Wellness programs including virtual yoga, bootcamp, and meditation classes
• Paid parental leave
• Milkstork parental account
• New parent gift box
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in California, the compensation range for this position is between $172,000 and $193,000 for full-time employees in addition to eligibility for variable pay, equity, and benefits. The salary may vary depending on your location, skills, and experience Show more details...
RingCentral is a global leader in cloud-based communications and collaboration software. We are fundamentally changing human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device...
We’re a $2.1 billion run-rate company and we’re hiring this strategic role in Product & Technology (Engineering), to make sure we stay ahead of the competition.
About The Role...
The Director, R&D Business Operations is a highly strategic and facilitative role that requires focus and flexibility, be a trusted advisor for Executives. The role requires a highly inventive individual with strong emotional intelligence, self-motivation, and excellent analytical skills.
Responsibilities:
• Manage Business Planning and budgeting for entire R&D on an ongoing basis
• Lead Annual and Quarterly operational planning tying business objectives to operational plan, identify gaps and secure funding.
• Structure complex, ambiguous and potentially charged business issues for RingCentral’s executive team.
• Provide necessary leadership on fast-moving, complicated projects and act as the primary point of contact for management.
• Manage large cross-functional teams and influence decision-making within leadership audiences.
• Manage product planning and operations, match resourcing to quarterly roadmap planning and enable framework for project prioritization.
• Establish and report key product and performance indicators for various product domains.
• Gather and analyze large amounts of information quickly to problem solve and drive decision-making effectively.
• Identify business, operational, and financial risks and implement mitigation plans
• Work closely with members of product, engineering, recruiting, legal, finance, accounting, human resources (among others) to operationalize recommendations
• Drive a culture of rigorous continuous improvement by identifying positive disruptive change opportunities.
• Serve as the single point of accountability for Operational and Financial performance
Qualifications:
• 5+ years of experience in management consulting, finance, and strategy & ops roles
• Bachelor’s degree or equivalent combination of education and experience.
• MBA is a plus
• Demonstrated experience presenting hypotheses, conclusions, and recommendations to senior management
• Executive presence, Effective communication skills at multiple levels of the organization, including management and cross-functional groups
• 3 years of experience leading teams in a high-tech industry, preferably with a minimum of 2 years in people management roles
• Familiarity with a product line operational functions including finance, Product Development & Release (PDR) and organizational management.
• Strong interpersonal skills, with a strong emphasis on teamwork, initiative, and integrity
Benefits and Amenities:
• Comprehensive medical, dental, vision, disability, life and pet insurance
• Flexible PTO
• 401K match and ESPP
• Wellness programs including virtual yoga, bootcamp, and meditation classes
• Paid parental leave
• Milkstork parental account
• New parent gift box
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in California, the compensation range for this position is between $172,000 and $193,000 for full-time employees in addition to eligibility for variable pay, equity, and benefits. The salary may vary depending on your location, skills, and experience Show more details...
via Built In Colorado
posted_at: 1 day agoschedule_type: Full-timesalary: 85K–117K a year
Business Systems Specialist (Denver CO)
Say hello to possibilities...
It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully
Business Systems Specialist (Denver CO)
Say hello to possibilities...
It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $2 billion company that’s growing at 10-15% annually and we’re expanding our team to make sure we stay ahead of the competition. This is a hybrid or onsite role based in our offices in Centennial, CO.
RingCentral’s Global Service and Support team leads the post-sale experience for our customers—ensuring their every need is met and that they can use our products effectively and easily. As our customers’ central point of contact, you’ll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means.
Business Systems Specialist:
We’re looking for a Business Systems Specialist who will play a key role in improving the tools used by RingCentral’s Customer Care teams. This role will help align strategic goals and objectives by making decisions regarding Care agent's tools, processes, and agent experiences. The Business Systems Specialist will work with cross-functional teams to identify and analyze business requirements and design efficient and effective solutions. This position will also ensure that the Care tools function properly and address customers’ needs.
They will work to develop an integrated view of the enterprise using repeatable processes, a cohesive framework, and available industry-standard techniques. This role requires someone with a holistic, multi-dimensional view of business capabilities, information, and end‐to‐end value delivery.
What you will accomplish in this role:
• Up-level
• Prioritize
• Partner
• Build
• Continuously improve…
• Propose the operating metrics that help tell the story of the success of your team and work and adapt your plans based on insights from that data
• Continuously improve the help and support experience in collaboration with support leaders
What you will bring to this role:
• The ability to analyze care agents’ tools and provide recommendations for improvement
• 3-5 years of experience as a business systems analyst/specialist
• Hands-on experience with SalesForce CRM, and any other agent tools
• The ability to correlate system changes with the needed process changes
• The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture
• Strong situational analysis and decision-making abilities
• Ability to simplify complex problems and solutions in order to explain and garner support; translate scenarios into terms all levels of the organization can understand
• A broad, enterprise-wide view of the care tools and how operations will be impacted
• Experience using AI tools to resolve customer cases and providing quick answers to agents
• Experience building process flows using a variety of tools and techniques
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations; ability to effectively present to groups within the organization
• The ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives, and IT initiatives, and benefit realization and service delivery
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
⦁ Comprehensive medical, dental, vision, disability, life and pet insurance
⦁ Flexible PTO
⦁ 401K match and ESPP
⦁ Wellness programs including virtual yoga, bootcamp, meditation classes and more
⦁ Paid parental leave
⦁ Milk Stork parental account
⦁ New parent gift box
About RingCentral:
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
If you are hired in Colorado, the compensation range for this position is between $85,000 and $117,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-BH1 Show more details...
Say hello to possibilities...
It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $2 billion company that’s growing at 10-15% annually and we’re expanding our team to make sure we stay ahead of the competition. This is a hybrid or onsite role based in our offices in Centennial, CO.
RingCentral’s Global Service and Support team leads the post-sale experience for our customers—ensuring their every need is met and that they can use our products effectively and easily. As our customers’ central point of contact, you’ll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means.
Business Systems Specialist:
We’re looking for a Business Systems Specialist who will play a key role in improving the tools used by RingCentral’s Customer Care teams. This role will help align strategic goals and objectives by making decisions regarding Care agent's tools, processes, and agent experiences. The Business Systems Specialist will work with cross-functional teams to identify and analyze business requirements and design efficient and effective solutions. This position will also ensure that the Care tools function properly and address customers’ needs.
They will work to develop an integrated view of the enterprise using repeatable processes, a cohesive framework, and available industry-standard techniques. This role requires someone with a holistic, multi-dimensional view of business capabilities, information, and end‐to‐end value delivery.
What you will accomplish in this role:
• Up-level
• Prioritize
• Partner
• Build
• Continuously improve…
• Propose the operating metrics that help tell the story of the success of your team and work and adapt your plans based on insights from that data
• Continuously improve the help and support experience in collaboration with support leaders
What you will bring to this role:
• The ability to analyze care agents’ tools and provide recommendations for improvement
• 3-5 years of experience as a business systems analyst/specialist
• Hands-on experience with SalesForce CRM, and any other agent tools
• The ability to correlate system changes with the needed process changes
• The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture
• Strong situational analysis and decision-making abilities
• Ability to simplify complex problems and solutions in order to explain and garner support; translate scenarios into terms all levels of the organization can understand
• A broad, enterprise-wide view of the care tools and how operations will be impacted
• Experience using AI tools to resolve customer cases and providing quick answers to agents
• Experience building process flows using a variety of tools and techniques
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations; ability to effectively present to groups within the organization
• The ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives, and IT initiatives, and benefit realization and service delivery
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
⦁ Comprehensive medical, dental, vision, disability, life and pet insurance
⦁ Flexible PTO
⦁ 401K match and ESPP
⦁ Wellness programs including virtual yoga, bootcamp, meditation classes and more
⦁ Paid parental leave
⦁ Milk Stork parental account
⦁ New parent gift box
About RingCentral:
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
If you are hired in Colorado, the compensation range for this position is between $85,000 and $117,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-BH1 Show more details...
via LinkedIn
posted_at: 1 day agoschedule_type: Full-time
Say hello to possibilities.
RingCentral is a global leader in cloud-based communications and collaboration software. We are fundamentally changing human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device...
We’re a $2 billion run-rate company that’s fast growing and we’re expanding our Legal Team to make sure we stay ahead of the competition.
RingCentral, Inc. is seeking
Say hello to possibilities.
RingCentral is a global leader in cloud-based communications and collaboration software. We are fundamentally changing human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device...
We’re a $2 billion run-rate company that’s fast growing and we’re expanding our Legal Team to make sure we stay ahead of the competition.
RingCentral, Inc. is seeking a Corporate Counsel, Strategic Partnerships to grow our legal team and be a part of a key cross-functional business team. This individual must be self-motivated and comfortable working in a fast-paced, sales-driven culture and will be responsible for supporting the sales team in pursuing opportunities in relation to RingCentral’s strategic partnerships. This role will work closely with marketing, product, finance, sales operations, compliance, privacy, and security to support RingCentral’s strategic partnerships. This is a newly created position, reporting to the AVP, Legal, Strategic Partnerships.
The individual will be required to work closely with other members of the legal department, other departments within RingCentral, as well as outside partners and attorneys to draft, review, negotiate and manage contracts. This position also requires a desire and willingness to work on multiple and varied other legal projects and issues for RingCentral, including those relating to contract execution and internal policies as well as projects to help in the overall administration of the legal function within RingCentral.
Responsibilities:
• Supporting strategic partnerships and coordinating with cross-functional internal and external teams.
• Contributing broadly to the leadership of the businesses, working effectively with senior management and creating strong trusted advisor relationships with the business leaders cross-functionally.
• Providing support on commercial sales agreements, Master Service agreements, NDAs, SOWs and other transactions as needed, including reviewing, drafting, negotiating, revising and interpreting Unified Communications as a Service agreements, cloud contact center solutions agreements, master service agreements, and consulting and professional service agreements, among others.
• Interfacing with internal Sales, Sales Operations, Services, Finance and Accounting teams in the preparation, implementation and optimization of forms, playbooks processes and procedures.
Qualifications:
• 3-5+ years as a deal/transactional lawyer, including experience at a top law firm and /or in-house in a high-tech/cloud company.
• Direct experience in structuring, negotiating, and drafting SaaS agreements
• Experience with complex commercial and strategic agreements, including strategic partnerships, M&A and/or channel relationships.
• Confidence in dealing with other departments, outside representatives and upper management.
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision in a fast-paced, high-growth environment.
• Effective written and verbal communication skills, facilitating clear and open communication at all levels of the organization.
• Lead projects. Work cross-functionally. Self-driven. Team player. Intellectually curious. Results oriented and accountable to timely deliver exceptional results.
• Excellent negotiation and drafting skills.
• Strong business-judgment.
• Experience with international and/or public sector contracting a plus.
• A genuine enjoyment for providing legal support to sales teams in high-tech. Trusted advisor and valued partner to the sales organization. Can do attitude.
What we offer:
• Comprehensive medical, dental, vision, disability, life and pet insurance
• Flexible PTO
• 401K match and ESPP
• Wellness programs including virtual yoga, bootcamp, meditation classes and more
• Paid parental leave
• Milk Stork parental account
• New parent gift box
RingCentral’s Legal Team handles issues from policies to contracts to lawsuits across every aspect of our business. The department proactively protects the company from threats, guides internal policy decisions and ensures we are always able to maintain our commitments to our customers. Your expertise in everything from contracts to lawsuits to policy will help protect the company from threats, guide internal policy decisions and drive ideas that change the way the world communicates.
RingCentral’s work culture is the backbone of our success, and you’ll be at the forefront of those efforts. We are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If hired in Colorado, the range is between $130,000 to $140,000. If hired in California, the range is between $160,000 to $170,000 for full-time employees, in addition to eligibility for variable pay and benefits. The salary may vary depending on your location, skills, and experience Show more details...
RingCentral is a global leader in cloud-based communications and collaboration software. We are fundamentally changing human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device...
We’re a $2 billion run-rate company that’s fast growing and we’re expanding our Legal Team to make sure we stay ahead of the competition.
RingCentral, Inc. is seeking a Corporate Counsel, Strategic Partnerships to grow our legal team and be a part of a key cross-functional business team. This individual must be self-motivated and comfortable working in a fast-paced, sales-driven culture and will be responsible for supporting the sales team in pursuing opportunities in relation to RingCentral’s strategic partnerships. This role will work closely with marketing, product, finance, sales operations, compliance, privacy, and security to support RingCentral’s strategic partnerships. This is a newly created position, reporting to the AVP, Legal, Strategic Partnerships.
The individual will be required to work closely with other members of the legal department, other departments within RingCentral, as well as outside partners and attorneys to draft, review, negotiate and manage contracts. This position also requires a desire and willingness to work on multiple and varied other legal projects and issues for RingCentral, including those relating to contract execution and internal policies as well as projects to help in the overall administration of the legal function within RingCentral.
Responsibilities:
• Supporting strategic partnerships and coordinating with cross-functional internal and external teams.
• Contributing broadly to the leadership of the businesses, working effectively with senior management and creating strong trusted advisor relationships with the business leaders cross-functionally.
• Providing support on commercial sales agreements, Master Service agreements, NDAs, SOWs and other transactions as needed, including reviewing, drafting, negotiating, revising and interpreting Unified Communications as a Service agreements, cloud contact center solutions agreements, master service agreements, and consulting and professional service agreements, among others.
• Interfacing with internal Sales, Sales Operations, Services, Finance and Accounting teams in the preparation, implementation and optimization of forms, playbooks processes and procedures.
Qualifications:
• 3-5+ years as a deal/transactional lawyer, including experience at a top law firm and /or in-house in a high-tech/cloud company.
• Direct experience in structuring, negotiating, and drafting SaaS agreements
• Experience with complex commercial and strategic agreements, including strategic partnerships, M&A and/or channel relationships.
• Confidence in dealing with other departments, outside representatives and upper management.
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision in a fast-paced, high-growth environment.
• Effective written and verbal communication skills, facilitating clear and open communication at all levels of the organization.
• Lead projects. Work cross-functionally. Self-driven. Team player. Intellectually curious. Results oriented and accountable to timely deliver exceptional results.
• Excellent negotiation and drafting skills.
• Strong business-judgment.
• Experience with international and/or public sector contracting a plus.
• A genuine enjoyment for providing legal support to sales teams in high-tech. Trusted advisor and valued partner to the sales organization. Can do attitude.
What we offer:
• Comprehensive medical, dental, vision, disability, life and pet insurance
• Flexible PTO
• 401K match and ESPP
• Wellness programs including virtual yoga, bootcamp, meditation classes and more
• Paid parental leave
• Milk Stork parental account
• New parent gift box
RingCentral’s Legal Team handles issues from policies to contracts to lawsuits across every aspect of our business. The department proactively protects the company from threats, guides internal policy decisions and ensures we are always able to maintain our commitments to our customers. Your expertise in everything from contracts to lawsuits to policy will help protect the company from threats, guide internal policy decisions and drive ideas that change the way the world communicates.
RingCentral’s work culture is the backbone of our success, and you’ll be at the forefront of those efforts. We are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If hired in Colorado, the range is between $130,000 to $140,000. If hired in California, the range is between $160,000 to $170,000 for full-time employees, in addition to eligibility for variable pay and benefits. The salary may vary depending on your location, skills, and experience Show more details...
via LinkedIn
posted_at: 18 hours agoschedule_type: Full-time
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role...
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time,
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role...
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
RingCentral’s Global Ops team works collaboratively to provide cohesive support and strategy that build, nurture and lead all aspects of the business. That’s why we’re the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $4 billion, 20%+ annual growth and a $2 billion annual revenue run-rate. RingCentral has become the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. This is an opportunity to lead a massive change in the way teams and organizations collaborate.
So, join RingCentral as an intern this summer and say hello to opportunity.
Job Scope:
• The goal of this internship is to solve business problems through automations and integrations
• Assist in analyzing internal processes, data, and problems and identify benefits from enabling new capabilities
• Collaborate on multi-functional projects to identify areas for improvement, work cross functionally with key stakeholders and document business requirements translating them into functional ones
• Work with IT and business stakeholders to conduct User Acceptance Testing
• Assist in managing the QTC/ CPQ SFDC and Sales tools portfolio of projects
• Create business process flows and assess cross-functional impacts
Qualifications:
• Must be in Junior or Senior year in college to apply
• Possesses a strong passion for learning new technology and can ramp up quickly
• Strong written and verbal communication skills especially documentation skills
• Ability to effectively prioritize multiple tasks, projects and deadlines and work independently
• Strong analytical and problem-solving skills
• Interest in Business Analysis and Agile Project Management
• Proficiency in Microsoft PowerPoint, Excel, Word, Google docs
Learning skills/outcomes:
• Exposure to software development with a strong emphasis on Salesforce
• Understanding Business requirements and Business Process Management including process design and modeling
• Introduction to Agile Project Management
Availability:
• Full-time [40 hours per week, 10 week internship]
• Must be available to start either June 13 or June 20, 2023
• Must be available to work on a hybrid schedule (3 days in office per week) in our Belmont, CA, Denver, CO, or Dallas, TX office
Here are a few reasons to consider being a RingTern at RingCentral:
• You have a competitive edge and like to win. Here, you’ll compete for prizes with individual elevator pitches, team product challenges, off-site excursions and company events. We call it collaborative competition and it’s a great way to experience the way we work.
• Hyper-growth, for you and your career. RingCentral is growing at an annual rate of 20+%. Every year. So now is a great time to join us. It also means there are lots of interesting, real-world challenges to help us solve.
• Mentors who are in it for you. Our mentors will work with you to help you grow and achieve your goals. No micro-management and no busy-work. The goal is to help you problem-solve and succeed independently.
If you are interested in an internship here, chances are you have some relevant skills and are interested in working for a rapidly growing, cloud-based software and communications company. We can teach you the RingCentral-way what we can’t teach, is drive and a passion to succeed. You bring the drive and passion to succeed and we’ll teach you the rest.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in CO, NY or CA, the hourly rate of compensation ranges between $28.00 and $30.00 per hour for contract employees. This rate may vary depending on your location, skills, and experience Show more details...
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role...
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
RingCentral’s Global Ops team works collaboratively to provide cohesive support and strategy that build, nurture and lead all aspects of the business. That’s why we’re the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $4 billion, 20%+ annual growth and a $2 billion annual revenue run-rate. RingCentral has become the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. This is an opportunity to lead a massive change in the way teams and organizations collaborate.
So, join RingCentral as an intern this summer and say hello to opportunity.
Job Scope:
• The goal of this internship is to solve business problems through automations and integrations
• Assist in analyzing internal processes, data, and problems and identify benefits from enabling new capabilities
• Collaborate on multi-functional projects to identify areas for improvement, work cross functionally with key stakeholders and document business requirements translating them into functional ones
• Work with IT and business stakeholders to conduct User Acceptance Testing
• Assist in managing the QTC/ CPQ SFDC and Sales tools portfolio of projects
• Create business process flows and assess cross-functional impacts
Qualifications:
• Must be in Junior or Senior year in college to apply
• Possesses a strong passion for learning new technology and can ramp up quickly
• Strong written and verbal communication skills especially documentation skills
• Ability to effectively prioritize multiple tasks, projects and deadlines and work independently
• Strong analytical and problem-solving skills
• Interest in Business Analysis and Agile Project Management
• Proficiency in Microsoft PowerPoint, Excel, Word, Google docs
Learning skills/outcomes:
• Exposure to software development with a strong emphasis on Salesforce
• Understanding Business requirements and Business Process Management including process design and modeling
• Introduction to Agile Project Management
Availability:
• Full-time [40 hours per week, 10 week internship]
• Must be available to start either June 13 or June 20, 2023
• Must be available to work on a hybrid schedule (3 days in office per week) in our Belmont, CA, Denver, CO, or Dallas, TX office
Here are a few reasons to consider being a RingTern at RingCentral:
• You have a competitive edge and like to win. Here, you’ll compete for prizes with individual elevator pitches, team product challenges, off-site excursions and company events. We call it collaborative competition and it’s a great way to experience the way we work.
• Hyper-growth, for you and your career. RingCentral is growing at an annual rate of 20+%. Every year. So now is a great time to join us. It also means there are lots of interesting, real-world challenges to help us solve.
• Mentors who are in it for you. Our mentors will work with you to help you grow and achieve your goals. No micro-management and no busy-work. The goal is to help you problem-solve and succeed independently.
If you are interested in an internship here, chances are you have some relevant skills and are interested in working for a rapidly growing, cloud-based software and communications company. We can teach you the RingCentral-way what we can’t teach, is drive and a passion to succeed. You bring the drive and passion to succeed and we’ll teach you the rest.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in CO, NY or CA, the hourly rate of compensation ranges between $28.00 and $30.00 per hour for contract employees. This rate may vary depending on your location, skills, and experience Show more details...
via Built In Colorado
posted_at: 1 day agoschedule_type: Full-timesalary: 115K–125K a year
Manager, Advanced Support Enablement
Want to change the way work…works? This is your moment...
We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunities and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Places to Work awards from locations all over the world, and outstanding
Manager, Advanced Support Enablement
Want to change the way work…works? This is your moment...
We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunities and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Places to Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.
Responsibilities
The successful candidate will be responsible for leading the Advanced Support Enablement Team in the analysis, design, development, and delivery of training and enablement solutions for RingCentral’s Advanced Support teams. This will involve collaboration with Customer Care leadership in order to understand the business, identify needs, propose solutions to bridge those gaps, define and measure outcomes, and demonstrate a mindset of accountability for the team’s impact on the business. This role, as part of the Customer Experience Enablement leadership team, will report to the Director of Post-Sales Enablement Solutions.
Key Duties Include:
• Engage in proactive communication and collaboration with the Advanced Support leadership team in order to understand their key business goals, needs, and priorities.
• Facilitate collaboration between Advanced Support leadership, other stakeholders, and the Customer Experience Enablement teams to identify specific ways training and enablement can help Advanced Support achieve its business goals, and improve team productivity and the customer experience.
• Develop training and enablement proposals and plans based on the needs and goals of the Advanced Support teams.
• Provide regular communication of Advanced Support Enablement team plans and priorities to stakeholders and conduct ongoing discussions of project status and prioritization.
• Collaborate with Customer Experience Enablement teams that support Standard Support to coordinate training and enablement planning and coverage for the entire Customer Care organization.
• Direct the day-to-day planning, development, and delivery activities of the Advanced Support Enablement Team.
• Support, coach, and develop team members for growth in their current roles, and for development into future roles and responsibilities.
Qualifications
• Strong problem-solving skills with the ability to see the big picture, understand how the details contribute to that, and think through the cause-and-effect relationships that can create change.
• Able to look at business initiatives and strategies, scorecard results, and current enablement activities and identify gaps in our enablement approach.
• A demonstrated ability to effectively communicate and collaborate with leaders and team members throughout the organization in order to reach consensus and achieve goals.
• A record of success leading and managing projects with multiple stakeholders and team members.
• A proven track record of driving initiatives to completion.
• Passionate about improving the customer experience.
• Committed to improving the employee experience through better skills, tools, and processes.
• Able to provide leadership characterized by enthusiasm, energy, empathy, and excellence.
• Experience in training development and leadership is preferred.
• Management experience is preferred.
• Customer support experience is preferred.
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
• Comprehensive medical, dental, vision, disability, life and pet insurance
• Flexible PTO
• 401K match and ESPP
• Wellness programs including virtual yoga, bootcamp, meditation classes and more
• Paid parental leave
• Milk Stork parental account
• New parent gift box
Say hello to the future of work. And the end of the resume black hole.
About RingCentral
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
In Colorado, the range for this role is $115,000-$125,000 Show more details...
Want to change the way work…works? This is your moment...
We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunities and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Places to Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.
Responsibilities
The successful candidate will be responsible for leading the Advanced Support Enablement Team in the analysis, design, development, and delivery of training and enablement solutions for RingCentral’s Advanced Support teams. This will involve collaboration with Customer Care leadership in order to understand the business, identify needs, propose solutions to bridge those gaps, define and measure outcomes, and demonstrate a mindset of accountability for the team’s impact on the business. This role, as part of the Customer Experience Enablement leadership team, will report to the Director of Post-Sales Enablement Solutions.
Key Duties Include:
• Engage in proactive communication and collaboration with the Advanced Support leadership team in order to understand their key business goals, needs, and priorities.
• Facilitate collaboration between Advanced Support leadership, other stakeholders, and the Customer Experience Enablement teams to identify specific ways training and enablement can help Advanced Support achieve its business goals, and improve team productivity and the customer experience.
• Develop training and enablement proposals and plans based on the needs and goals of the Advanced Support teams.
• Provide regular communication of Advanced Support Enablement team plans and priorities to stakeholders and conduct ongoing discussions of project status and prioritization.
• Collaborate with Customer Experience Enablement teams that support Standard Support to coordinate training and enablement planning and coverage for the entire Customer Care organization.
• Direct the day-to-day planning, development, and delivery activities of the Advanced Support Enablement Team.
• Support, coach, and develop team members for growth in their current roles, and for development into future roles and responsibilities.
Qualifications
• Strong problem-solving skills with the ability to see the big picture, understand how the details contribute to that, and think through the cause-and-effect relationships that can create change.
• Able to look at business initiatives and strategies, scorecard results, and current enablement activities and identify gaps in our enablement approach.
• A demonstrated ability to effectively communicate and collaborate with leaders and team members throughout the organization in order to reach consensus and achieve goals.
• A record of success leading and managing projects with multiple stakeholders and team members.
• A proven track record of driving initiatives to completion.
• Passionate about improving the customer experience.
• Committed to improving the employee experience through better skills, tools, and processes.
• Able to provide leadership characterized by enthusiasm, energy, empathy, and excellence.
• Experience in training development and leadership is preferred.
• Management experience is preferred.
• Customer support experience is preferred.
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
• Comprehensive medical, dental, vision, disability, life and pet insurance
• Flexible PTO
• 401K match and ESPP
• Wellness programs including virtual yoga, bootcamp, meditation classes and more
• Paid parental leave
• Milk Stork parental account
• New parent gift box
Say hello to the future of work. And the end of the resume black hole.
About RingCentral
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
In Colorado, the range for this role is $115,000-$125,000 Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role...
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time,
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role...
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $2 billion company that’s growing at 20+% annually and we’re expanding our Engineering Team to make sure we stay ahead of the competition.
We’re currently looking for:
Drive high quality of RC Next Generation Billing System in functionality, performance and availability. Be the technical expert, collaborating with internal and external stakeholders on product vision and leading development teams in test strategies, test plans, execution and reporting on quality metrics in development and in production. Focus on performance, scalability and high availability of the billing system.
• Testing infrastructure and tools
• Build and maintain an automated test infrastructure and tests for RingCentral billing system including functional, performance, integration and HA tests.
• Integrate with deployment infrastructure to establish a continuous build and test cycle.
• Automated test creation and maintenance
• Evaluate product functionality and create test strategies and test cases to assess product quality.
• Establish processes and tools set to maintain automation scripts and generate regular test reports.
• End-to-end testing
• Create and drive test strategies and plans for end to end testing of RC billing system and its integration with the other RingCentral system components.
Qualifications/Requirements:
• BS in Computer Science or equivalent
• 5+ years of experience in software testing including writing test automation scenarios using Java programming language.
• Experience with messaging middleware such as RabbitMQ
• Experience with SQL and NoSQL Databases such as Oracle or MongoDB
• Experience with container management platforms, such as Docker, Marathon or Kubernetes, is a plus
• Experience with Agile software development methodologies, such a SCRUM, is a plus
• Experience working with offshore teams is a plus
• Experience working on complex software projects
• Team player, with strong written/verbal communications skills
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
• 401K match and ESPP
• Flexible PTO
• Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
• Paid parental leave and new parent gift boxes
• Pet insurance
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Rocket Lawyer services that provide legal advice, document creation and estate planning
• Employee bonus referral program
RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Show more details...
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role...
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $2 billion company that’s growing at 20+% annually and we’re expanding our Engineering Team to make sure we stay ahead of the competition.
We’re currently looking for:
Drive high quality of RC Next Generation Billing System in functionality, performance and availability. Be the technical expert, collaborating with internal and external stakeholders on product vision and leading development teams in test strategies, test plans, execution and reporting on quality metrics in development and in production. Focus on performance, scalability and high availability of the billing system.
• Testing infrastructure and tools
• Build and maintain an automated test infrastructure and tests for RingCentral billing system including functional, performance, integration and HA tests.
• Integrate with deployment infrastructure to establish a continuous build and test cycle.
• Automated test creation and maintenance
• Evaluate product functionality and create test strategies and test cases to assess product quality.
• Establish processes and tools set to maintain automation scripts and generate regular test reports.
• End-to-end testing
• Create and drive test strategies and plans for end to end testing of RC billing system and its integration with the other RingCentral system components.
Qualifications/Requirements:
• BS in Computer Science or equivalent
• 5+ years of experience in software testing including writing test automation scenarios using Java programming language.
• Experience with messaging middleware such as RabbitMQ
• Experience with SQL and NoSQL Databases such as Oracle or MongoDB
• Experience with container management platforms, such as Docker, Marathon or Kubernetes, is a plus
• Experience with Agile software development methodologies, such a SCRUM, is a plus
• Experience working with offshore teams is a plus
• Experience working on complex software projects
• Team player, with strong written/verbal communications skills
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
• 401K match and ESPP
• Flexible PTO
• Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
• Paid parental leave and new parent gift boxes
• Pet insurance
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Rocket Lawyer services that provide legal advice, document creation and estate planning
• Employee bonus referral program
RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Show more details...
via LinkedIn
posted_at: 18 hours agoschedule_type: Full-time
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role...
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time,
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role...
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
RingCentral’s Marketing team uses data, strategy and creativity to share our story with the world—and this is a once-in-a-career chance to help plan, coordinate, implement, and oversee it. As part of the global leader in the Unified Communications space, you’ll be supported with the resources to produce work that not only moves the needle, but moves markets.
So, join RingCentral as an intern this summer and say hello to opportunity.
Job Scope:
• Create and update various assets for industry leading product launches - datasheet, pitch deck, FAQs
• Help build key target segment list and core messaging to drive demand for new product launches working in tandem with demand generation, vertical and integrated campaign team
• Track and analyze new product launch success across pipeline and booking through web, analyst engagement, enablement, win/loss analysis
• Build, track and manage various assets for Marketing, Sales, Customer Service and adoption teams
Qualifications:
• Undergraduate student pursuing a bachelor’s degree in marketing
• Ability to work in a fast-paced environment
• Ability to work autonomously, prioritize and meet deadlines within specified time constraints
• Strong verbal and written communications skills
• Creative problem-solving skills and ability to provide solutions to a variety of issues across different disciplines
• Internship experience or interest in SaaS Product Marketing, Sales, Pre-Sales or Business Development
• Ability to analyze and interpret analytics in google sites and other analytical tools
Learning Skills/Outcomes:
• Core competencies of product and industry solutions marketing including the importance of NPI within top performing SaaS companies.
• Understanding the dependencies and synergies between product marketing, sales, sales enablement, lifecycle marketing and customer success teams. Practical knowledge on how to develop and deliver content to various audiences throughout the customer’s journey lifecycle.
• Data driven recommendations - utilizing available data to identify potential roadblocks and suggest the most appropriate course of action to achieve better results.
Availability:
• Full-time [40 hours per week, 10 week internship]
• Must be available to start either June 13 or June 20, 2023
• Must be available to work on a hybrid schedule (3 days in office per week) in our Belmont, CA, Denver, CO, Charlotte, NC, or Dallas, TX office
Here are a few reasons to consider being a RingTern at RingCentral:
• You have a competitive edge and like to win. Here, you’ll compete for prizes with individual elevator pitches, team product challenges, off-site excursions and company events. We call it collaborative competition and it’s a great way to experience the way we work.
• Hyper-growth, for you and your career. RingCentral is growing at an annual rate of 20+%. Every year. So now is a great time to join us. It also means there are lots of interesting, real-world challenges to help us solve.
• Mentors who are in it for you. Our mentors will work with you to help you grow and achieve your goals. No micro-management and no busy-work. The goal is to help you problem-solve and succeed independently.
If you are interested in an internship here, chances are you have some relevant skills and are interested in working for a rapidly growing, cloud-based software and communications company. You bring the drive and passion to succeed and we’ll teach you the rest.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in CO, NY or CA, the hourly rate of compensation ranges between $28.00 and $30.00 per hour for contract employees. This rate may vary depending on your location, skills, and experience Show more details...
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role...
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
RingCentral’s Marketing team uses data, strategy and creativity to share our story with the world—and this is a once-in-a-career chance to help plan, coordinate, implement, and oversee it. As part of the global leader in the Unified Communications space, you’ll be supported with the resources to produce work that not only moves the needle, but moves markets.
So, join RingCentral as an intern this summer and say hello to opportunity.
Job Scope:
• Create and update various assets for industry leading product launches - datasheet, pitch deck, FAQs
• Help build key target segment list and core messaging to drive demand for new product launches working in tandem with demand generation, vertical and integrated campaign team
• Track and analyze new product launch success across pipeline and booking through web, analyst engagement, enablement, win/loss analysis
• Build, track and manage various assets for Marketing, Sales, Customer Service and adoption teams
Qualifications:
• Undergraduate student pursuing a bachelor’s degree in marketing
• Ability to work in a fast-paced environment
• Ability to work autonomously, prioritize and meet deadlines within specified time constraints
• Strong verbal and written communications skills
• Creative problem-solving skills and ability to provide solutions to a variety of issues across different disciplines
• Internship experience or interest in SaaS Product Marketing, Sales, Pre-Sales or Business Development
• Ability to analyze and interpret analytics in google sites and other analytical tools
Learning Skills/Outcomes:
• Core competencies of product and industry solutions marketing including the importance of NPI within top performing SaaS companies.
• Understanding the dependencies and synergies between product marketing, sales, sales enablement, lifecycle marketing and customer success teams. Practical knowledge on how to develop and deliver content to various audiences throughout the customer’s journey lifecycle.
• Data driven recommendations - utilizing available data to identify potential roadblocks and suggest the most appropriate course of action to achieve better results.
Availability:
• Full-time [40 hours per week, 10 week internship]
• Must be available to start either June 13 or June 20, 2023
• Must be available to work on a hybrid schedule (3 days in office per week) in our Belmont, CA, Denver, CO, Charlotte, NC, or Dallas, TX office
Here are a few reasons to consider being a RingTern at RingCentral:
• You have a competitive edge and like to win. Here, you’ll compete for prizes with individual elevator pitches, team product challenges, off-site excursions and company events. We call it collaborative competition and it’s a great way to experience the way we work.
• Hyper-growth, for you and your career. RingCentral is growing at an annual rate of 20+%. Every year. So now is a great time to join us. It also means there are lots of interesting, real-world challenges to help us solve.
• Mentors who are in it for you. Our mentors will work with you to help you grow and achieve your goals. No micro-management and no busy-work. The goal is to help you problem-solve and succeed independently.
If you are interested in an internship here, chances are you have some relevant skills and are interested in working for a rapidly growing, cloud-based software and communications company. You bring the drive and passion to succeed and we’ll teach you the rest.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in CO, NY or CA, the hourly rate of compensation ranges between $28.00 and $30.00 per hour for contract employees. This rate may vary depending on your location, skills, and experience Show more details...
via LinkedIn
posted_at: 3 days agoschedule_type: Full-time
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully... and personally from anywhere, at any time,
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully... and personally from anywhere, at any time, on any device.
We’re a $2 billion company that’s growing at 20+% annually and we’re expanding our Global Service and Support Team to make sure we stay ahead of the competition.
We’re currently looking for: An Incident Communications Manager who will be responsible for delivering timely communication to all internal stakeholders surrounding scheduled maintenance and outages. This is an opportunity to help grow and create critical new capabilities within the Global Support Organization. You will be responsible for recognizing events that impact a large portion of our customers and aligning with all teams to quickly create a plan and find a solution.
To succeed in this role you must have experience in:
• Monitor scheduled maintenance and incident systems for customer communication needs on a 24/7, global basis.
• Manage internal communication with key stakeholders within the company for planned and unplanned outages.
• Build rapport and work closely with peers in other organizations such as Customer Success, SRE NOC, Support, and Sales to ensure individual communication project plans are developed appropriately.
• Work closely with development teams to create automation that will enhance internal and external processes related to handling planned or unplanned events.
• Demonstrate a logical mindset and solid traits including analytical and problem-solving skills
• Work directly with leadership to identify tactical challenges and potential solutions. Review sentiment of internal communications feedback and document.
Desired Qualifications:
• Minimum 5 years in customer-facing roles such as Support, Network Operations, or Professional Services.
• Formal project management certifications such as PMI, PRINCE, and ITIL preferred.
• Minimum 5 years developing relationships with strategic large enterprise and communication provider customers, with a strong focus on communications delivery and the overall Customer Experience.
• 3-5 years minimum experience within the data networking industry, preferably with a telecommunications service provider or SaaS company.
• Proven track record of implementation of scalable enterprise programs and processes.
• A self-motivated individual capable of working in a face-paced, dynamic environment.
• Detail and results-oriented; skilled at both planning and hands-on execution.
• Must be customer and relationship-focused with strong interpersonal and communication skills.
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
• 401K match and ESPP
• Flexible PTO
• Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
• Paid parental leave and new parent gift boxes
• Pet insurance
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Rocket Lawyer services that provide legal advice, document creation and estate planning
• Employee bonus referral program
RingCentral’s Global Service and Support team leads the post-sale experience for our customers—making sure their every need is met, and that they’re able to use our products effectively and easily. As our customers’ central point of contact, you’ll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in Colorado, the compensation range for this position is between $80,400.00 and $120,600.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience Show more details...
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully... and personally from anywhere, at any time, on any device.
We’re a $2 billion company that’s growing at 20+% annually and we’re expanding our Global Service and Support Team to make sure we stay ahead of the competition.
We’re currently looking for: An Incident Communications Manager who will be responsible for delivering timely communication to all internal stakeholders surrounding scheduled maintenance and outages. This is an opportunity to help grow and create critical new capabilities within the Global Support Organization. You will be responsible for recognizing events that impact a large portion of our customers and aligning with all teams to quickly create a plan and find a solution.
To succeed in this role you must have experience in:
• Monitor scheduled maintenance and incident systems for customer communication needs on a 24/7, global basis.
• Manage internal communication with key stakeholders within the company for planned and unplanned outages.
• Build rapport and work closely with peers in other organizations such as Customer Success, SRE NOC, Support, and Sales to ensure individual communication project plans are developed appropriately.
• Work closely with development teams to create automation that will enhance internal and external processes related to handling planned or unplanned events.
• Demonstrate a logical mindset and solid traits including analytical and problem-solving skills
• Work directly with leadership to identify tactical challenges and potential solutions. Review sentiment of internal communications feedback and document.
Desired Qualifications:
• Minimum 5 years in customer-facing roles such as Support, Network Operations, or Professional Services.
• Formal project management certifications such as PMI, PRINCE, and ITIL preferred.
• Minimum 5 years developing relationships with strategic large enterprise and communication provider customers, with a strong focus on communications delivery and the overall Customer Experience.
• 3-5 years minimum experience within the data networking industry, preferably with a telecommunications service provider or SaaS company.
• Proven track record of implementation of scalable enterprise programs and processes.
• A self-motivated individual capable of working in a face-paced, dynamic environment.
• Detail and results-oriented; skilled at both planning and hands-on execution.
• Must be customer and relationship-focused with strong interpersonal and communication skills.
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
• 401K match and ESPP
• Flexible PTO
• Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
• Paid parental leave and new parent gift boxes
• Pet insurance
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Rocket Lawyer services that provide legal advice, document creation and estate planning
• Employee bonus referral program
RingCentral’s Global Service and Support team leads the post-sale experience for our customers—making sure their every need is met, and that they’re able to use our products effectively and easily. As our customers’ central point of contact, you’ll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in Colorado, the compensation range for this position is between $80,400.00 and $120,600.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience Show more details...
via LinkedIn
posted_at: 17 hours agoschedule_type: Full-time
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role...
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time,
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role...
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
RingCentral’s Employee Success team recruits, supports, and rewards the talented people who are reimagining the world of communications. You’ll be part of a team that partners with business-unit leaders and provides world-class HR support. The ES team also refines and improves our Total Rewards program—an innovative, holistic package of benefits that provides RingCentral employees with the tools, resources, and environment they need to grow their careers and do the best work of their lives.
So, join RingCentral as an intern this summer and say hello to opportunity.
Job Scope:
• Plan and execute internship program events and networking opportunities, gather feedback on events
• Build brand awareness on social media through current intern cohort, create and assist in content creating for our various social media channels to promote recruitment and employer brand
• Prepare and maintain University Relations related reports, statistics, and metrics, and package for distribution to relevant leadership
• Create an engaging environment for current interns
• Compile recruiting insights by executing roundtables and surveys to analyze data and find opportunities for program improvement
• Assist university relations team with research and collaboration of external diversity partner organizations & recruitment activities.
• Maintain database of college faculty, career centers, university liaisons, and external partners for campus recruiting strategy
• Administrative tasks include helping update spend/budget reports, compiling intern and hiring manager insights, ordering and distributing SWAG materials, etc.
Qualifications:
• Must be a current student at sophomore or junior level pursuing Bachelor’s degree
• Strong project management and operational aptitude with the ability to manage multiple projects and initiatives
• Self-starters who are results-oriented, resourceful, analytical, innovative, intellectually curious
• Excellent written and verbal skills with a strong attention to detail
• Quick learner who thrives in a fast paced environment, ability to adapt to change and willingness to learn
• Proficient in Microsoft office tools/programs, Google suite
• Previous work, volunteer, internship, or clubs experience is a plus
• Experience in project management is a plus
• Passion for creating a more inclusive and equitable workforce with an interest in diversity & inclusion and employer branding
Learning Skills/Outcomes:
• You will gain valuable skills and learn how a corporate university program runs from ground up
• Hands on work with planning events, gathering data, creating presentations, and visibility to senior executives as well as attendance to all leadership presentations, lunch and learns, and social events that enhance the program
• Intern will receive training, as well as frequent coaching and mentoring from a dedicated member of our team
• Have a meaningful impact on the success of current internship program as well as on the improvement of future programs
Availability:
• Full-time [40 hours per week, 10 week internship]
• Must be available to start either June 13 or June 20, 2023
• Must be available to work on a hybrid schedule (3 days in office per week) in our Charlotte, NC, Denver, CO or Dallas, TX office
Here are a few reasons to consider being a RingTern at RingCentral:
• You have a competitive edge and like to win. Here, you’ll compete for prizes with individual elevator pitches, team product challenges, off-site excursions and company
events. We call it collaborative competition and it’s a great way to experience the way we work.
• Hyper-growth, for you and your career. RingCentral is growing at an annual rate of 20+%. Every year. So now is a great time to join us. It also means there are lots of interesting, real-world challenges to help us solve.
• Mentors who are in it for you. Our mentors will work with you to help you grow and achieve your goals. No micro-management and no busy-work. The goal is to help you problem-solve and succeed independently.
If you are interested in an internship here, chances are you have some relevant skills and are interested in working for a rapidly growing, cloud-based software and communications company. You bring the drive and passion to succeed and we’ll teach you the rest.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in CO, NY or CA, the hourly rate of compensation ranges between $28.00 and $30.00 per hour for contract employees. This rate may vary depending on your location, skills, and experience Show more details...
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role...
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
RingCentral’s Employee Success team recruits, supports, and rewards the talented people who are reimagining the world of communications. You’ll be part of a team that partners with business-unit leaders and provides world-class HR support. The ES team also refines and improves our Total Rewards program—an innovative, holistic package of benefits that provides RingCentral employees with the tools, resources, and environment they need to grow their careers and do the best work of their lives.
So, join RingCentral as an intern this summer and say hello to opportunity.
Job Scope:
• Plan and execute internship program events and networking opportunities, gather feedback on events
• Build brand awareness on social media through current intern cohort, create and assist in content creating for our various social media channels to promote recruitment and employer brand
• Prepare and maintain University Relations related reports, statistics, and metrics, and package for distribution to relevant leadership
• Create an engaging environment for current interns
• Compile recruiting insights by executing roundtables and surveys to analyze data and find opportunities for program improvement
• Assist university relations team with research and collaboration of external diversity partner organizations & recruitment activities.
• Maintain database of college faculty, career centers, university liaisons, and external partners for campus recruiting strategy
• Administrative tasks include helping update spend/budget reports, compiling intern and hiring manager insights, ordering and distributing SWAG materials, etc.
Qualifications:
• Must be a current student at sophomore or junior level pursuing Bachelor’s degree
• Strong project management and operational aptitude with the ability to manage multiple projects and initiatives
• Self-starters who are results-oriented, resourceful, analytical, innovative, intellectually curious
• Excellent written and verbal skills with a strong attention to detail
• Quick learner who thrives in a fast paced environment, ability to adapt to change and willingness to learn
• Proficient in Microsoft office tools/programs, Google suite
• Previous work, volunteer, internship, or clubs experience is a plus
• Experience in project management is a plus
• Passion for creating a more inclusive and equitable workforce with an interest in diversity & inclusion and employer branding
Learning Skills/Outcomes:
• You will gain valuable skills and learn how a corporate university program runs from ground up
• Hands on work with planning events, gathering data, creating presentations, and visibility to senior executives as well as attendance to all leadership presentations, lunch and learns, and social events that enhance the program
• Intern will receive training, as well as frequent coaching and mentoring from a dedicated member of our team
• Have a meaningful impact on the success of current internship program as well as on the improvement of future programs
Availability:
• Full-time [40 hours per week, 10 week internship]
• Must be available to start either June 13 or June 20, 2023
• Must be available to work on a hybrid schedule (3 days in office per week) in our Charlotte, NC, Denver, CO or Dallas, TX office
Here are a few reasons to consider being a RingTern at RingCentral:
• You have a competitive edge and like to win. Here, you’ll compete for prizes with individual elevator pitches, team product challenges, off-site excursions and company
events. We call it collaborative competition and it’s a great way to experience the way we work.
• Hyper-growth, for you and your career. RingCentral is growing at an annual rate of 20+%. Every year. So now is a great time to join us. It also means there are lots of interesting, real-world challenges to help us solve.
• Mentors who are in it for you. Our mentors will work with you to help you grow and achieve your goals. No micro-management and no busy-work. The goal is to help you problem-solve and succeed independently.
If you are interested in an internship here, chances are you have some relevant skills and are interested in working for a rapidly growing, cloud-based software and communications company. You bring the drive and passion to succeed and we’ll teach you the rest.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in CO, NY or CA, the hourly rate of compensation ranges between $28.00 and $30.00 per hour for contract employees. This rate may vary depending on your location, skills, and experience Show more details...
via Built In Colorado
posted_at: 1 day agoschedule_type: Full-time
Principal VoIP Engineer
The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark...
We’re not a phone company; we’re a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and
Principal VoIP Engineer
The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark...
We’re not a phone company; we’re a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.
RingCentral is seeking a Principal Engineer to join our Telco Engineering team and be responsible for expanding and supporting our global telephony network. Your role will include providing architectural solutions that assist in growth as well as solving technical problems related to VoIP applications which interact with RingCentral’s unified communications platform.
Responsibilities:
• Perform design & architecture modeling for the RingCentral global carrier network Provide top tier support for Operations teams
• Evaluate 3rd party products and tools relating to VoIP, Voice and Video
• Do testing and validation within various labs of new VoIP applications and call flows
• Create documentation and provide training within standard operations, maintenance, repairs or upgrades of VOIP infrastructure
• Install relevant VoIP hardware and equipment as needed
Qualifications / Requirements:
• Bachelor of Science degree or foreign academic equivalent degree in Computer Science, Electrical Engineering, Telecommunications OR 8 to 10 years of relevant, progressive experience is also acceptable. Within the foregoing parameters, any suitable combination of education, training & experience is acceptable.
• Expert understanding of and experience with debugging VoIP call processing applications
• Experience with SIP (Session Initiation Protocol), RTP/RTCP/SRTP,Linux/Windows platforms,VoIP, and shell scripting a plus.
• Expert experience with implementing, managing, and maintaining TDM/SIP call processing platforms including voice gateways, session border controllers, SS7 gateways and routing servers
• Strong familiarity with contact center applications and VoIP application servers
• Familiarity with Big Data tools such as Elastic search and Kibana or similar
• Strong programming and scripting experience and good understanding of network OSI layers a plus
• Flexibility to work with remote teams in different time zones as needed
• Self-motivated individual capable of working in a dynamic environment
• Detailed and results oriented; skilled at both planning and hands-on execution
• Ability to excel in a team-oriented, collaborative and fast-paced environment
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.
RingCentral is an EEO/AA employer Show more details...
The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark...
We’re not a phone company; we’re a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.
RingCentral is seeking a Principal Engineer to join our Telco Engineering team and be responsible for expanding and supporting our global telephony network. Your role will include providing architectural solutions that assist in growth as well as solving technical problems related to VoIP applications which interact with RingCentral’s unified communications platform.
Responsibilities:
• Perform design & architecture modeling for the RingCentral global carrier network Provide top tier support for Operations teams
• Evaluate 3rd party products and tools relating to VoIP, Voice and Video
• Do testing and validation within various labs of new VoIP applications and call flows
• Create documentation and provide training within standard operations, maintenance, repairs or upgrades of VOIP infrastructure
• Install relevant VoIP hardware and equipment as needed
Qualifications / Requirements:
• Bachelor of Science degree or foreign academic equivalent degree in Computer Science, Electrical Engineering, Telecommunications OR 8 to 10 years of relevant, progressive experience is also acceptable. Within the foregoing parameters, any suitable combination of education, training & experience is acceptable.
• Expert understanding of and experience with debugging VoIP call processing applications
• Experience with SIP (Session Initiation Protocol), RTP/RTCP/SRTP,Linux/Windows platforms,VoIP, and shell scripting a plus.
• Expert experience with implementing, managing, and maintaining TDM/SIP call processing platforms including voice gateways, session border controllers, SS7 gateways and routing servers
• Strong familiarity with contact center applications and VoIP application servers
• Familiarity with Big Data tools such as Elastic search and Kibana or similar
• Strong programming and scripting experience and good understanding of network OSI layers a plus
• Flexibility to work with remote teams in different time zones as needed
• Self-motivated individual capable of working in a dynamic environment
• Detailed and results oriented; skilled at both planning and hands-on execution
• Ability to excel in a team-oriented, collaborative and fast-paced environment
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.
RingCentral is an EEO/AA employer Show more details...
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