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Santander UK

Santander UK is one of the largest retail and commercial banks in the UK, providing a wide range of financial products and services to individuals, small businesses, and large corporations. The website offers customers access to online banking, where they can check account balances, transfer money, pay bills, and manage their accounts. Customers can also find information about mortgages, personal loans, credit cards, insurance, investments, and other financial services. The website also provides tools and calculators to help customers make informed financial decisions. Santander UK is committed to responsible banking practices and encourages customers to take advantage of the resources available to them through the website.

It has 615 branches, 60 corporate business centres, and an SME market share of 4.5%. The onboarding journey for new corporate and commercial customers has already changed beyond recognition.salesforce.comSantander UK’s corporate and commercial banking teams offer financial services products to corporates and SMEs from startup to £500 million turnover.

[9] [17] [18] [21] [25] This view was repeated in July 2015. [28] [30] The bank's branches on the Isle of Man and Jersey have operated under the brand name of Santander International since 2016. [31]en.wikipedia.orgSantander's Corporate and Commercial Banking division operates from a number of regional business banking centres across the United Kingdom.

View cookies. Santander let its customers down badly.’ Affected customers do not need to do anything as Santander UK will be contacting anybody involved. More information is available on its website.fca.org.ukWhen the FSA first put its concerns to Santander UK in late 2012, the firm immediately decided to stop giving financial advice in branches to prevent further problems occurring.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United Kingdom

  • City
    Milton Keynes, Milton Keynes

  • Latitude\Longitude
    52.0417 / -0.7558    Google Map

  • Traffic rank
    #11,658 Site Rank

  • Site Owner information
    Whois info

Website is Safe

  • Founded
    11 January 2010

  • Headquarters
    London,,,England,,,UK

  • Key people
    Mike Regnier,,CEO

  • Number of employees
    25,872 (2018)

  • Parent
    Santander Group

  • Subsidiaries
    Abbey National Treasury Services,Cater Allen

  • Products
    Financial services

  • Revenue
    £5.420 billion (2018)

Traffic rank
#11,658
Site age
Location
United Kingdom
Popular Questions for Santander UK
Does Santander UK offer financial advice and planning services? A7. Yes, Santander UK offers financial advice and planning services to help you make informed decisions about your finances. We have a team of specialist advisers who can provide guidance on investments, retirement planning, and other financial matters. We also offer a range of tools and resources to help our customers manage their finances more effectively.
How can I apply for a loan or mortgage with Santander UK? A6. You can apply for a loan or mortgage with Santander UK online, over the phone, or in person at one of our branches. The application process typically involves providing information about your income, expenses, and credit history. We will then review your application and let you know if we require any further information or documentation.
What types of accounts does Santander UK offer? A2. Santander UK offers a range of accounts to suit your individual needs and preferences, including current accounts, savings accounts, credit cards, loans, mortgages, and insurance products. Our current accounts come with a range of benefits such as cashback, interest-free overdrafts, and fee-free transactions abroad. Our savings accounts offer competitive interest rates and flexible terms, and our credit cards provide rewards and cashback on spending.
How can I contact Santander UK customer service? A8. You can contact Santander UK customer service by phone, email, or live chat. We also have a comprehensive online help centre that provides answers to frequently asked questions and guides on how to use our products and services.
What is Santander UK's policy on security and fraud prevention? A4. Security and fraud prevention are a top priority for Santander UK. We use industry-standard security measures to protect our customers' data and transactions, and we have a team of specialists dedicated to detecting and preventing fraud. We also provide our customers with tips and resources to help them protect their accounts from scams and phishing attempts.
Newest job postings for Santander UK
Customer Experience Advisor | S1 | Everyday Banking | Spalding
via LinkedIn schedule_type: Full-time
Country: United Kingdom What You Will Be Doing... Join our community We are currently recruiting Customer Service colleagues with a starting package of £23,184, this is made up of a base salary of £21,200 along with an additional £500 flexible benefit and up to a £1484 discretionary performance related bonus. For our customers, you’ll be more than just the friendly face and voice of Santander. You’ll be a listener and problem solver. Whether Country: United Kingdom

What You Will Be Doing...

Join our community

We are currently recruiting Customer Service colleagues with a starting package of £23,184, this is made up of a base salary of £21,200 along with an additional £500 flexible benefit and up to a £1484 discretionary performance related bonus.

For our customers, you’ll be more than just the friendly face and voice of Santander. You’ll be a listener and problem solver. Whether you’re helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you’ll never know what the next challenge will be.

What’s not in doubt is that you’ll have plenty of support. Life in a branch can be busy, varied and challenging, so we’re a close-knit team.

You’ll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You’ll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You’re the eyes and ears of our business after all.

The difference you’ll make.
• Acting as the first point of contact for customers in branch or over the phone
• Assisting with day-to-day transactions, queries and servicing
• Answering customer calls into our contact centre
• Building relationships and finding solutions
• Developing your knowledge of services and products to help our customers
• Identifying new ways to improve the customer experience

What You’ll Bring.
• Proven ability to deliver outstanding customer service either from a face to face or a telephony background
• The ability to communicate effectively with customers to truly understand their needs

It would also be nice for you to have.
• A real desire to go above-and-beyond for customers
• Effective team working skills with a flexible, can-do approach to work
• Openness to a broad range of activities even if outside of standard expectations
• Ability to grow, adapt and change accommodating business needs and priorities

What Else You Need To Know.
• The role is based in our Spalding branch.
• This is a 12 month fixed term contract full-time role working 35 hours across Monday to Saturday, between the hours of 08:00am – 6:00pm
• If you are successful in reaching interview stage, your interview will be conducted remotely via MS Teams.

Everyday Inclusion.

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How We’ll Reward You.

In addition to your salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
• Starting salary of £21,200 plus a £500 annual cash allowance to spend on our great range of benefits.
• 25 days’ holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• Eligible for a discretionary performance-related annual bonus.
• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
• Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass.
• Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us
• Support your favourite causes through charitable giving and our community partnerships
• Share in Santander’s success by investing in our share plans
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

Right to work in the UK.

Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.

What To Do Next.

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080 Show more details...
Investment Specialist | SAM UK | Home – Based
via Salary.com posted_at: 13 days agoschedule_type: Full-time
Investment Specialist | SAM UK | Home – Based Country: United Kingdom WHAT YOU WILL BE DOING Join our community. Reporting to the Head of Commercial, the Investment Specialist will be part of wider commercial team responsible for the creation and delivery of initiatives to drive net AUM growth and wider revenue objectives. Key will be working with the Wealth Management and Investment teams within... Santander UK bank, to support their knowledge, Investment Specialist | SAM UK | Home – Based Country: United Kingdom WHAT YOU WILL BE DOING Join our community. Reporting to the Head of Commercial, the Investment Specialist will be part of wider commercial team responsible for the creation and delivery of initiatives to drive net AUM growth and wider revenue objectives. Key will be working with the Wealth Management and Investment teams within... Santander UK bank, to support their knowledge, expertise and understanding on SAM UK solutions. This will involve engagement at all levels from Senior Management to Advisers, Retail branches and contact centres. SAM UK, serves the local market providing solutions to meet UK customers and institutions. Our primary partner is Santander UK Bank with over 14m active customers. We are a customer first, commercially growth focused organization. Our strategy is built on four key pillars: A best-in-class service model World class product solutions (with strong Customer outcomes at the heart of what we do) Commercially driven organisation People focused, with a strong sense of purpose which attracts, develops and retains talent. These are underpinned by a strong customer, risk and regulatory focus with ownership throughout the organisation. The role will fundamentally involve: Acting as an ambassador for SAM UK; promoting the products and funds; coach and support advisers to improve their knowledge and confidence in SAM UK solutions; and influencing the commercial initiatives to deliver better customer outcomes leading to net AUM growth. The role will involve working with other Investment Specialists within the team focusing on one part of the WM&I network within the SAN UK bank. It may also involve developing and supporting commercial initiatives in the IFA network and Institutional Sales outside of Santander UK Retail bank. Job Purpose As part of the Commercial team, create, influence, and deliver initiatives and SAM UK wide commercial strategies to drive net AUM growth and wider revenue objectives through a customer first approach. Work closely in partnership with the Wealth Management and Investment (WM&I) team within Santander UK bank to be more effective through increasing their knowledge and confidence of SAM UK solutions supporting the advice they give to customers. Establish strong personal relationships and credibility with key bank stakeholders at network and local levels from senior managers to advisers, branches and contact centres. Devise and influence the initiatives at a local, regional, and national level such that it results in better customer and commercial outcomes. Act as an Ambassador for SAM UK, representing our brand, expertise as an Asset Manager and in managing customer investments and reinforce our creditability. Promote SAM UK funds and products and upskill advisers such that they are confident in talking to their customers about SAM UK’s proposition (why SAM, why SAM funds, fund methodology, differentiation, positioning etc). Support managers and their advisers in the coaching and development of the softer skills required at different stages of the customer advice journey. Support individual Advisers where required, including providing insight, knowledge, and analysis for specific individual client cases. To act as the market expert and build on SAM’s creditability as a local Asset Manager with the resource and solution pool of a Global Asset Manager. What you’ll bring. Significant experience in the investments and wealth management working as an adviser, manager, or other associated roles. Deep understanding of the end-to-end regulated investment advice process, previous experience as a regulated adviser would be preferred. Strong stakeholder management skills with the ability to build and develop relationships. It would also be nice for you to have. Strong working knowledge of Santander UK’s Wealth Management and Investment network or similar networks with other organisations. Experience of the investment management industry, technical product development and regulation. Relevant financial adviser qualification – Diploma for Financial Advisers (DiPFA); Diploma in Regulated Financial Planning; Investment Advice Diploma etc. IMC qualification What else you need to know. As well as a competitive salary, you’ll enjoy a generous benefits package. Pension with generous contributions of up to 15% from SAMUK 30 days annual leave per year plus bank holidays. Company funded private medical and dental insurance for you and your family. This role is a permanent position and is home based. What to do next. If this sounds like a role you’re interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080. The Santander Effect Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect Show more details...
Customer Service Advisor | S1| Homes | Coventry
via Salary.com schedule_type: Full-time
Customer Service Advisor | S1| Homes | Coventry Country: United Kingdom WHAT YOU WILL BE DOING Starting package from £21,200 (OTE) We’re recruiting on a full time 12-month fixed term contract role-based working from home with a starting salary from £19,500 along with an additional £500 flexible benefit. You would also be eligible for an annual performance-related bonus of circa. £1,200, which is... discretionary, non-guaranteed and dependent Customer Service Advisor | S1| Homes | Coventry Country: United Kingdom WHAT YOU WILL BE DOING Starting package from £21,200 (OTE) We’re recruiting on a full time 12-month fixed term contract role-based working from home with a starting salary from £19,500 along with an additional £500 flexible benefit. You would also be eligible for an annual performance-related bonus of circa. £1,200, which is... discretionary, non-guaranteed and dependent on company and individual performance. Join our community. Santander is all about providing our customers with an experience that's second to none. In this homebased contact centre role, we'll invest in you to be the best that you can be, so you can do just that. Whether you’re helping someone about to move into their new dream home, or congratulating them for repaying their mortgage in full, you’ll never know what the next caller might need, and no two customers are the same. You'll use your natural warmth, energy, and personality to help as many customers as you can each day. We'll help you to develop the skills needed to build strong customer relationships, take ownership, and deliver that great customer experience. The difference you will make. Helping customers each day by answering inbound calls from customers, solicitors and 3rd parties Assisting customers with day-to-day transactions and enquiries Helping to keep our customers and the bank safe Solving problems and escalating issues when necessary Updating customer records What you will bring Excellent communication and customer service skills Strong computer and numeracy skills You will require the right to work in the UK (please see details below) It would also be nice for you to have. Resilience and problem-solving skills A structured approach to work and well organised Excellent attention to detail to ensure quality standards are maintained Flexible, approachable and works well under pressure What else you need to know. Shifts will be scheduled within our opening hours which are 08:00-19:00 Monday-Friday & 09:00-14:00 Saturday (Lieu day will be given when working Saturdays) If you are successful in reaching interview stage, your interview will be conducted remotely via Zoom. Everyday Inclusion. At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. How we’ll reward you. As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs. Starting salary of £19,500 plus a £500 annual cash allowance to spend on our great range of benefits. 25 days’ holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year Eligible for a discretionary performance-related annual bonus. Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass. Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us Support your favourite causes through charitable giving and our community partnerships Share in Santander’s success by investing in our share plans 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more Right to Work in the UK Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made. What our People Say “What’s not in doubt is that you’ll have plenty of support. Life in Mortgage and Loans can be busy and challenging, so we know how important it is we all help and support each other in our close-knit teams. We take each other seriously too. If you have an idea about how we can improve things, we want to hear it. You’re the eyes and ears of our business after all.” What to do next: If this sounds like a role you’re interested in, then please apply. If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080. The Santander Effect Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect Show more details...
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