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Most recent job postings at Santander Bank
via Santander
posted_at: 1 day agoschedule_type: Full-time
Full Time Teller, Brookline, MA
Brookline, United States of America...
WHAT YOU WILL BE DOING
USA Job Function Description: Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of
Full Time Teller, Brookline, MA
Brookline, United States of America...
WHAT YOU WILL BE DOING
USA Job Function Description: Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational integrity.
Essential Functions/Responsibility Statements:
Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
Adheres to safe deposit box procedures/ operations and guidelines.
Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services.
Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions.
Provides legendary Customer Service in addition to recognizing referral opportunities.
Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
H.S Diploma in or equivalent work experience (Req)
Work Experience:
Cash Handling experience in a Retail or Banking environment, 0-3 years (Req)
Skills and Abilities:
Superior customer service skills.
General Math skills.
Detail oriented with the ability to function in a fast-paced and changing environment.
Excellent communication skills with ability to be concise, clear, and consistent manner.
Ability to effectively ask questions and identify needs to enhance the customer relationship .
Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
English
Primary Location: Brookline, MA, Brookline
Other Locations: Massachusetts-Brookline
Organization: Santander Bank N.A Show more details...
Brookline, United States of America...
WHAT YOU WILL BE DOING
USA Job Function Description: Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational integrity.
Essential Functions/Responsibility Statements:
Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
Adheres to safe deposit box procedures/ operations and guidelines.
Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services.
Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions.
Provides legendary Customer Service in addition to recognizing referral opportunities.
Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
H.S Diploma in or equivalent work experience (Req)
Work Experience:
Cash Handling experience in a Retail or Banking environment, 0-3 years (Req)
Skills and Abilities:
Superior customer service skills.
General Math skills.
Detail oriented with the ability to function in a fast-paced and changing environment.
Excellent communication skills with ability to be concise, clear, and consistent manner.
Ability to effectively ask questions and identify needs to enhance the customer relationship .
Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
English
Primary Location: Brookline, MA, Brookline
Other Locations: Massachusetts-Brookline
Organization: Santander Bank N.A Show more details...
via Santander
posted_at: 3 days agoschedule_type: Full-time
Collections Process Oversight Associate
Reading, United States of America...
WHAT YOU WILL BE DOING
The Collections Operations Process Oversight Associate is responsible for the day-to-day operations of the company's business units. This position is a hybrid role and is located in either Reading, PA or East Providence, RI.
Job Description:
• Aims to deliver superior service by driving and optimizing the effectiveness and efficiency of people,
Collections Process Oversight Associate
Reading, United States of America...
WHAT YOU WILL BE DOING
The Collections Operations Process Oversight Associate is responsible for the day-to-day operations of the company's business units. This position is a hybrid role and is located in either Reading, PA or East Providence, RI.
Job Description:
• Aims to deliver superior service by driving and optimizing the effectiveness and efficiency of people, processes, and technology thereby enhancing financial performance, and meeting strategic initiatives, while managing risk.
• Builds sustainable repeatable capabilities that support delivery of the highest standards of service and execution.
• Evaluates and will ensure that Collections meet company objectives, business needs, service agreements, and relevant requirements.
Job Function:
• Strong financial service industry, banking, and systems knowledge.
• Understanding of Collections or account/loan life cycles with a focus on consumer compliance laws and regulations.
• Ability to identify risks that are not easily visible to those with less overall knowledge.
• The person in this role needs to be able to take the changes in laws, rules, and regulations to identify changes required to existing processes, create new processes, and be able to provide strong guidance and expertise as these changes are developed, tested, and executed.
• Experienced in quality assurance, issue management, background in managing service level agreements, Change Management, and prior experience with training content development.
• This role requires strong effective verbal and written communication skills.
• Will be required to communicate at a level suitable for the desired audience which could include business partners, quality assurance, testing team, auditors, third-party relationship management groups, affiliates, and executive management.
Education:
• Bachelor's Degree or equivalent work experience
Work Experience - Required:
• 3-5 years working in Collections or another operating area in a financial services organization
• 3-5 years working in change management and consumer compliance background
Qualifications:
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Skills Required:
• Able to work in Access, Excel, PowerPoint, or other Microsoft products.
• Proficient planning and organizational skills
• Strong verbal, written, and Interpersonal/communication skills
• Knowledge of consumer protection laws
• Strong knowledge of banking systems
• Excels in a fast-paced environment, Agile, and is able to pivot to changing priorities and meet established deadlines
Diversity & EEO Statements:
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
Working Conditions:
• Frequently minimal physical effort such as sitting, standing, and walking.
• Occasionally moving and lifting equipment and furniture are required to support onsite and offsite meeting setup and teardown.
• Physically capable of lifting up to fifty pounds, able to bend, kneel, and climb ladders.
Employer Rights:
• This job description does not list all the job duties of the job.
• You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based on your performance of the tasks listed in this job description.
• The employer has the right to revise this job description at any time.
• This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Bachelor of Science (BS) English 3 to 5 years of relevant work experience
Primary Location: Reading, PA, Reading-Corp
Other Locations: Pennsylvania-Reading,Rhode Island-East Providence
Organization: Santander Bank N.A Show more details...
Reading, United States of America...
WHAT YOU WILL BE DOING
The Collections Operations Process Oversight Associate is responsible for the day-to-day operations of the company's business units. This position is a hybrid role and is located in either Reading, PA or East Providence, RI.
Job Description:
• Aims to deliver superior service by driving and optimizing the effectiveness and efficiency of people, processes, and technology thereby enhancing financial performance, and meeting strategic initiatives, while managing risk.
• Builds sustainable repeatable capabilities that support delivery of the highest standards of service and execution.
• Evaluates and will ensure that Collections meet company objectives, business needs, service agreements, and relevant requirements.
Job Function:
• Strong financial service industry, banking, and systems knowledge.
• Understanding of Collections or account/loan life cycles with a focus on consumer compliance laws and regulations.
• Ability to identify risks that are not easily visible to those with less overall knowledge.
• The person in this role needs to be able to take the changes in laws, rules, and regulations to identify changes required to existing processes, create new processes, and be able to provide strong guidance and expertise as these changes are developed, tested, and executed.
• Experienced in quality assurance, issue management, background in managing service level agreements, Change Management, and prior experience with training content development.
• This role requires strong effective verbal and written communication skills.
• Will be required to communicate at a level suitable for the desired audience which could include business partners, quality assurance, testing team, auditors, third-party relationship management groups, affiliates, and executive management.
Education:
• Bachelor's Degree or equivalent work experience
Work Experience - Required:
• 3-5 years working in Collections or another operating area in a financial services organization
• 3-5 years working in change management and consumer compliance background
Qualifications:
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Skills Required:
• Able to work in Access, Excel, PowerPoint, or other Microsoft products.
• Proficient planning and organizational skills
• Strong verbal, written, and Interpersonal/communication skills
• Knowledge of consumer protection laws
• Strong knowledge of banking systems
• Excels in a fast-paced environment, Agile, and is able to pivot to changing priorities and meet established deadlines
Diversity & EEO Statements:
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
Working Conditions:
• Frequently minimal physical effort such as sitting, standing, and walking.
• Occasionally moving and lifting equipment and furniture are required to support onsite and offsite meeting setup and teardown.
• Physically capable of lifting up to fifty pounds, able to bend, kneel, and climb ladders.
Employer Rights:
• This job description does not list all the job duties of the job.
• You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based on your performance of the tasks listed in this job description.
• The employer has the right to revise this job description at any time.
• This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Bachelor of Science (BS) English 3 to 5 years of relevant work experience
Primary Location: Reading, PA, Reading-Corp
Other Locations: Pennsylvania-Reading,Rhode Island-East Providence
Organization: Santander Bank N.A Show more details...
via LinkedIn
posted_at: 1 day agoschedule_type: Full-time
Weymouth, United States of America
What You Will Be Doing...
USA Job Family Description: Acts as first point of contact for consumer and small- to medium-sized clients. Assists clients with resolving product, service or billing issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions.
Weymouth, United States of America
What You Will Be Doing...
USA Job Family Description: Acts as first point of contact for consumer and small- to medium-sized clients. Assists clients with resolving product, service or billing issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. USA Job Function Description: Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational integrity. Essential Functions/Responsibilty Statements: Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. Adheres to safe deposit box procedures/ operations and guidelines. Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services. Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions. Provides legendary Customer Service in addition to recognizing referral opportunities. Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: H.S Diploma in or equivalent work experience (Req) in Work Experience: Cash Handling experience in a Retail or Banking environment, 0-3 years (Req) , Skills and Abilities: Superior customer service skills. General Math skills. Detail oriented with the ability to function in a fast-paced and changing environment. Excellent communication skills with ability to be concise, clear, and consistent manner. Ability to effectively ask questions and identify needs to enhance the customer relationship . 0 Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. English
Primary Location: Weymouth, DOR, Weymouth
Other Locations: Massachusetts-Weymouth
Organization: Santander Bank N.A.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Req1164945 Show more details...
What You Will Be Doing...
USA Job Family Description: Acts as first point of contact for consumer and small- to medium-sized clients. Assists clients with resolving product, service or billing issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. USA Job Function Description: Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational integrity. Essential Functions/Responsibilty Statements: Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. Adheres to safe deposit box procedures/ operations and guidelines. Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services. Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions. Provides legendary Customer Service in addition to recognizing referral opportunities. Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: H.S Diploma in or equivalent work experience (Req) in Work Experience: Cash Handling experience in a Retail or Banking environment, 0-3 years (Req) , Skills and Abilities: Superior customer service skills. General Math skills. Detail oriented with the ability to function in a fast-paced and changing environment. Excellent communication skills with ability to be concise, clear, and consistent manner. Ability to effectively ask questions and identify needs to enhance the customer relationship . 0 Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. English
Primary Location: Weymouth, DOR, Weymouth
Other Locations: Massachusetts-Weymouth
Organization: Santander Bank N.A.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Req1164945 Show more details...
via Santander
posted_at: 5 days agoschedule_type: Full-time
Branch Manager Huguenot, Staten Island, NY
Staten Island, United States of America...
WHAT YOU WILL BE DOING
Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander’s retail division serves nearly 2 million customers and more than 5% of small businesses in the US.
The Branch Manager is responsible for the administration of
Branch Manager Huguenot, Staten Island, NY
Staten Island, United States of America...
WHAT YOU WILL BE DOING
Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander’s retail division serves nearly 2 million customers and more than 5% of small businesses in the US.
The Branch Manager is responsible for the administration of sales, service, operational efficiency, risk applications, internal control and HR management activities to meet bank objectives for the branch. Incumbents develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members. Ensures the team is focused on the acquisition of new business and personal relationships and the retention and expansion of existing relationships.
Responsibilities
• Delivers exceptional customer service and coaches/motivates team to deepen existing customer relationships and acquire new customers.
• Implements strategies to reduce overhead, and is responsible for managing branch P & L.
• Directs the development, implementation and use of productive sales strategies and techniques, generating additional bank business through any mean or channel provided by the Company.
• Focuses on increasing Bank products and services, sales and number of clients, by executing customized strategies related to people and client management.
• Coaches and motivates branch team members.
• Participates in branch functions and community activities to promote the organization's image and growth, ensuring that the Company maintains a strong local presence.
• Manages performance of all branch staff. Responsible for the hiring, retention, motivation, and success of branch colleagues across all job families within the branch.
Qualifications
• Bachelor's Degree in Business Management or equivalent field, or equivalent work experience
• 3-5 years of experience
• Consultative, team-oriented sales personality with outstanding personal customer skills
• Demonstrates the ability to generate sales excitement and acts as a coach and mentor to the staff
• Proficient in Microsoft Word and Excel with ability to operate a variety of office equipment
• Excellent verbal and written communication skills
• Sound risk decision making skills and strong operational proficiency
• Meets compliance and audit requirements
• Demonstrated supervisory abilities to provide constructive and positive feedback and manage performance
• Establishes and maintains effective working relationships
• Ability to manage, supervise, instruct and coach
• Ability to meet deadlines
• Ability to make independent decisions and utilize sound judgment
• Advanced knowledge of all Retail and Small business products and services and fluency in business acumen and in SME credit
• Highly motivated and competitive with proven leadership quality and very goal driven
• Understands all appropriate policies and procedures and process that impact work activities
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
The base annual salary range for this position is $75,600 - $106,375 The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
English
Primary Location: Staten Island, NY, Staten Island
Other Locations: New York-Staten Island
Organization: Santander Bank N.A Show more details...
Staten Island, United States of America...
WHAT YOU WILL BE DOING
Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander’s retail division serves nearly 2 million customers and more than 5% of small businesses in the US.
The Branch Manager is responsible for the administration of sales, service, operational efficiency, risk applications, internal control and HR management activities to meet bank objectives for the branch. Incumbents develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members. Ensures the team is focused on the acquisition of new business and personal relationships and the retention and expansion of existing relationships.
Responsibilities
• Delivers exceptional customer service and coaches/motivates team to deepen existing customer relationships and acquire new customers.
• Implements strategies to reduce overhead, and is responsible for managing branch P & L.
• Directs the development, implementation and use of productive sales strategies and techniques, generating additional bank business through any mean or channel provided by the Company.
• Focuses on increasing Bank products and services, sales and number of clients, by executing customized strategies related to people and client management.
• Coaches and motivates branch team members.
• Participates in branch functions and community activities to promote the organization's image and growth, ensuring that the Company maintains a strong local presence.
• Manages performance of all branch staff. Responsible for the hiring, retention, motivation, and success of branch colleagues across all job families within the branch.
Qualifications
• Bachelor's Degree in Business Management or equivalent field, or equivalent work experience
• 3-5 years of experience
• Consultative, team-oriented sales personality with outstanding personal customer skills
• Demonstrates the ability to generate sales excitement and acts as a coach and mentor to the staff
• Proficient in Microsoft Word and Excel with ability to operate a variety of office equipment
• Excellent verbal and written communication skills
• Sound risk decision making skills and strong operational proficiency
• Meets compliance and audit requirements
• Demonstrated supervisory abilities to provide constructive and positive feedback and manage performance
• Establishes and maintains effective working relationships
• Ability to manage, supervise, instruct and coach
• Ability to meet deadlines
• Ability to make independent decisions and utilize sound judgment
• Advanced knowledge of all Retail and Small business products and services and fluency in business acumen and in SME credit
• Highly motivated and competitive with proven leadership quality and very goal driven
• Understands all appropriate policies and procedures and process that impact work activities
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
The base annual salary range for this position is $75,600 - $106,375 The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
English
Primary Location: Staten Island, NY, Staten Island
Other Locations: New York-Staten Island
Organization: Santander Bank N.A Show more details...
via Santander
posted_at: 5 days agoschedule_type: Full-time
Consumer And Business Banking, Senior Relationship Banker, Route 30, Framingham, MA
Country: United States of America
WHAT YOU WILL BE DOING
USA Job Function Description: Responsible for client relationships, including attracting and retaining new clients and strengthening current relationships. Activities include maximizing cross-sales opportunities through customer profiling with the ultimate goal of cultivating interest in other business banking
Consumer And Business Banking, Senior Relationship Banker, Route 30, Framingham, MA
Country: United States of America
WHAT YOU WILL BE DOING
USA Job Function Description: Responsible for client relationships, including attracting and retaining new clients and strengthening current relationships. Activities include maximizing cross-sales opportunities through customer profiling with the ultimate goal of cultivating interest in other business banking products. Provides support to help clients coordinate solutions, manage accounts, obtain advice and administer services. Ensures customer questions and issues are answered correctly and efficiently by documenting and identifying trends in customer service needs. Resolves and oversees customer issues surrounding consulting, information, and software services, solutions and products. Makes presentations to potential clients and contributes to the achievement of sales targets. Essential Functions/Responsibilty Statements: Put the customer... at the center of everything you do, deepen relationships and make connections during every interaction. Engage customers through proactive, outbound calling for both service and relationship deepening opportunities. Assess customer needs by being genuinely curious, asking questions, and identifying opportunities to help achieve their financial goals today and in the future. Be the expert on Santander products and services and be able to articulate the benefits that will help customers based on their need. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience Work Experience: 5-9 years ; Experience in a customer facing environment including a minimum of 2-3 years in Financial Services with direct experience acquiring new client relationships and developing existing client relationships. Skills and Abilities: Strong financial acumen; general knowledge of consumer and small business products, and small business lending Motivated to help people achieve financial goals Passion and personal commitment to proactively help customers Exceptional listening and communication skills in person and over the phone Ability to work effectively in a team environment, building strong relationships with colleagues and business partners Ability to use critical thinking to solve problems and provide solutions to customer issues Demonstrated proficiency using the phone to engage with customers Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Bachelor of Science (BS) English
Primary Location: Framingham, MA, Framingham
Other Locations: Massachusetts-Framingham
Organization: Santander Bank N.A Show more details...
Country: United States of America
WHAT YOU WILL BE DOING
USA Job Function Description: Responsible for client relationships, including attracting and retaining new clients and strengthening current relationships. Activities include maximizing cross-sales opportunities through customer profiling with the ultimate goal of cultivating interest in other business banking products. Provides support to help clients coordinate solutions, manage accounts, obtain advice and administer services. Ensures customer questions and issues are answered correctly and efficiently by documenting and identifying trends in customer service needs. Resolves and oversees customer issues surrounding consulting, information, and software services, solutions and products. Makes presentations to potential clients and contributes to the achievement of sales targets. Essential Functions/Responsibilty Statements: Put the customer... at the center of everything you do, deepen relationships and make connections during every interaction. Engage customers through proactive, outbound calling for both service and relationship deepening opportunities. Assess customer needs by being genuinely curious, asking questions, and identifying opportunities to help achieve their financial goals today and in the future. Be the expert on Santander products and services and be able to articulate the benefits that will help customers based on their need. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience Work Experience: 5-9 years ; Experience in a customer facing environment including a minimum of 2-3 years in Financial Services with direct experience acquiring new client relationships and developing existing client relationships. Skills and Abilities: Strong financial acumen; general knowledge of consumer and small business products, and small business lending Motivated to help people achieve financial goals Passion and personal commitment to proactively help customers Exceptional listening and communication skills in person and over the phone Ability to work effectively in a team environment, building strong relationships with colleagues and business partners Ability to use critical thinking to solve problems and provide solutions to customer issues Demonstrated proficiency using the phone to engage with customers Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Bachelor of Science (BS) English
Primary Location: Framingham, MA, Framingham
Other Locations: Massachusetts-Framingham
Organization: Santander Bank N.A Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
Laureldale, United States of America
What You Will Be Doing...
USA Job Family Description: Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaigns to garner new business, ensuring a consistent flow of new revenues to the company. Uses knowledge of markets, industries, and clients to determine demand, future trends and potential projects. Works
Laureldale, United States of America
What You Will Be Doing...
USA Job Family Description: Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaigns to garner new business, ensuring a consistent flow of new revenues to the company. Uses knowledge of markets, industries, and clients to determine demand, future trends and potential projects. Works pre-developed lead lists to generate business and identify new customer prospects.
Essential Functions/Responsibility Statements
Engages customers in the lobby to assist, educate and train on how to conduct simple transactions through self-service technologies.
Attends and actively participates in weekly partnership meetings and joint calls with Branch partners.
Increases profitability by sourcing new customers, prospecting via outbound calling, receiving referrals from centers-of-influence, lobby engagement, and via branch partners. Uses Explore process to aquire and deepen existing relationships.
Creates customized solutions for new and existing clients in order to help them achieve their financial goals
Ensures customers/clients are connected to the appropriate partner to help them achieve their financial goals, ensuring all sales, service and specialized needs are met, and helping to drive overall revenue growth.
Proactively manages risk in every business, product and service transaction, leveraging available tools.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Bachelor's Degree or equivalent work experience in Business Management, Finance, or equivalent field. (Pref)
Work Experience
Experience selling products and/or services in an incentive based environment 3-5 years (Req)
Six months of cash handling experience 3-5 years (Pref)
Skills And Abilities
Ability to identify specific knowledge, skills, and abilities necessary for satisfactory execution of the position’s primary duties & responsibilities
Ability to build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration in a virtual or face-to-face environment
Skilled at and/or aptitude for assessing customer/client needs, providing applicable solutions/recommendations, and building customer relationships based on mutual trust to optimize sales opportunities to new and existing customers/clients
Ability to service and transition to appropriate business partners for execution
Excellent consultative skills
Client prospecting and development, customer retention and needs analysis skills
Excellent verbal communication and influence skills
Ability to display a credible, trustworthy, and professional image at all times
Experience conducting consultative conversations in person and on the phone with proven close rates through a needs-based sales approach
Strong financial and business acumen
Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
English
Primary Location: Laureldale, PA, Laureldale
Other Locations: Pennsylvania-Laureldale
Organization: Santander Bank N.A.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Req1164682 Show more details...
What You Will Be Doing...
USA Job Family Description: Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaigns to garner new business, ensuring a consistent flow of new revenues to the company. Uses knowledge of markets, industries, and clients to determine demand, future trends and potential projects. Works pre-developed lead lists to generate business and identify new customer prospects.
Essential Functions/Responsibility Statements
Engages customers in the lobby to assist, educate and train on how to conduct simple transactions through self-service technologies.
Attends and actively participates in weekly partnership meetings and joint calls with Branch partners.
Increases profitability by sourcing new customers, prospecting via outbound calling, receiving referrals from centers-of-influence, lobby engagement, and via branch partners. Uses Explore process to aquire and deepen existing relationships.
Creates customized solutions for new and existing clients in order to help them achieve their financial goals
Ensures customers/clients are connected to the appropriate partner to help them achieve their financial goals, ensuring all sales, service and specialized needs are met, and helping to drive overall revenue growth.
Proactively manages risk in every business, product and service transaction, leveraging available tools.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Bachelor's Degree or equivalent work experience in Business Management, Finance, or equivalent field. (Pref)
Work Experience
Experience selling products and/or services in an incentive based environment 3-5 years (Req)
Six months of cash handling experience 3-5 years (Pref)
Skills And Abilities
Ability to identify specific knowledge, skills, and abilities necessary for satisfactory execution of the position’s primary duties & responsibilities
Ability to build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration in a virtual or face-to-face environment
Skilled at and/or aptitude for assessing customer/client needs, providing applicable solutions/recommendations, and building customer relationships based on mutual trust to optimize sales opportunities to new and existing customers/clients
Ability to service and transition to appropriate business partners for execution
Excellent consultative skills
Client prospecting and development, customer retention and needs analysis skills
Excellent verbal communication and influence skills
Ability to display a credible, trustworthy, and professional image at all times
Experience conducting consultative conversations in person and on the phone with proven close rates through a needs-based sales approach
Strong financial and business acumen
Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
English
Primary Location: Laureldale, PA, Laureldale
Other Locations: Pennsylvania-Laureldale
Organization: Santander Bank N.A.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Req1164682 Show more details...
via Santander
posted_at: 7 days agoschedule_type: Full-time
Regulation W Compliance Officer
Boston, United States of America...
WHAT YOU WILL BE DOING
This Sr. Advisor role serves as Santander Bank’s Regulation W Officer (Transactions with Affiliates) and subject matter expert. The ideal candidate thrives with a high level of autonomy and decisioning. This role will advise on and manage the Reg W program. The ideal candidate will appreciate the ability to interact with Senior levels of management and
Regulation W Compliance Officer
Boston, United States of America...
WHAT YOU WILL BE DOING
This Sr. Advisor role serves as Santander Bank’s Regulation W Officer (Transactions with Affiliates) and subject matter expert. The ideal candidate thrives with a high level of autonomy and decisioning. This role will advise on and manage the Reg W program. The ideal candidate will appreciate the ability to interact with Senior levels of management and be a part of a fast-paced transformational environment.
This role monitors activities to minimize the company's exposure to risk. This role represents or supports the representation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to company and legal standards. Responsible for ensuring that all of the company's activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions.
This role is a hybrid schedule and can be located in either Boston, MA or Dallas, TX.
Essential Functions:
• Advises management on current Reg W and other prudential compliance issues regarding banking.
• Serves as a subject matter expert to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policy.
• Partners with managers in assigned business unit to respond to reports issued by regulatory agencies or audit.
• Identifies systemic procedural weaknesses and additional training requirements needed to ensure compliance.
• Responds to regulatory inquiries and third party examiners.
• Collaborates across business units within the organization to ensure consistency in policies and procedures.
• Identifies compliance opportunities and potential solutions.
• Performs risk assessments, synthesizes analyses, identifies root cause(s), and provides recommendations to management.
• Provides compliance input on business action plans, projects, or operational requests.
• Provides insight and guides management on issues.
• Leads and influence cross functional enterprise projects or compliance teams.
• Leads efforts to improve standardization and efficiency of responses to regulators.
• Offers recommendations and makes project related decisions within scope of work assignment.
• Serves as a resource to team members on escalated issues of unusual nature.
• Mentors and enhances compliance staff knowledge competencies
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
• Bachelor's Degree or equivalent relevant work experience in Business, Finance, or equivalent degree.
• Preferred - Master's Degree in Business, Finance, or equivalent field.
Work Experience:
• 9+ Years Compliance, Legal, Regulatory, or Financial Services
Skills and Abilities:
• Advanced knowledge of regulatory compliance (Reg W), relevant industry regulations and regulatory data sources.
• Demonstrated experience facilitating change to achieve measurable results.
• Demonstrated subject matter expertise compliance opportunities and resolution.
• Business Line awareness.
• Detail orientated with the ability to also understand overall strategy.
• Excellent interpersonal, supervisory, and customer service skills required.
• Excellent written and verbal communication skills
• Excellent critical thinking skills with the ability to be adept in identifying and resolving complex risk management problems.
• Excellent project management skills.
• Ability to build and foster internal and external relationships.
Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
#LI-hybrid
Masters of Science (MS) English
Primary Location: Boston, MA, Boston
Other Locations: Massachusetts-Boston,Texas-Dallas
Organization: Santander Bank N.A Show more details...
Boston, United States of America...
WHAT YOU WILL BE DOING
This Sr. Advisor role serves as Santander Bank’s Regulation W Officer (Transactions with Affiliates) and subject matter expert. The ideal candidate thrives with a high level of autonomy and decisioning. This role will advise on and manage the Reg W program. The ideal candidate will appreciate the ability to interact with Senior levels of management and be a part of a fast-paced transformational environment.
This role monitors activities to minimize the company's exposure to risk. This role represents or supports the representation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to company and legal standards. Responsible for ensuring that all of the company's activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions.
This role is a hybrid schedule and can be located in either Boston, MA or Dallas, TX.
Essential Functions:
• Advises management on current Reg W and other prudential compliance issues regarding banking.
• Serves as a subject matter expert to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policy.
• Partners with managers in assigned business unit to respond to reports issued by regulatory agencies or audit.
• Identifies systemic procedural weaknesses and additional training requirements needed to ensure compliance.
• Responds to regulatory inquiries and third party examiners.
• Collaborates across business units within the organization to ensure consistency in policies and procedures.
• Identifies compliance opportunities and potential solutions.
• Performs risk assessments, synthesizes analyses, identifies root cause(s), and provides recommendations to management.
• Provides compliance input on business action plans, projects, or operational requests.
• Provides insight and guides management on issues.
• Leads and influence cross functional enterprise projects or compliance teams.
• Leads efforts to improve standardization and efficiency of responses to regulators.
• Offers recommendations and makes project related decisions within scope of work assignment.
• Serves as a resource to team members on escalated issues of unusual nature.
• Mentors and enhances compliance staff knowledge competencies
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
• Bachelor's Degree or equivalent relevant work experience in Business, Finance, or equivalent degree.
• Preferred - Master's Degree in Business, Finance, or equivalent field.
Work Experience:
• 9+ Years Compliance, Legal, Regulatory, or Financial Services
Skills and Abilities:
• Advanced knowledge of regulatory compliance (Reg W), relevant industry regulations and regulatory data sources.
• Demonstrated experience facilitating change to achieve measurable results.
• Demonstrated subject matter expertise compliance opportunities and resolution.
• Business Line awareness.
• Detail orientated with the ability to also understand overall strategy.
• Excellent interpersonal, supervisory, and customer service skills required.
• Excellent written and verbal communication skills
• Excellent critical thinking skills with the ability to be adept in identifying and resolving complex risk management problems.
• Excellent project management skills.
• Ability to build and foster internal and external relationships.
Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
#LI-hybrid
Masters of Science (MS) English
Primary Location: Boston, MA, Boston
Other Locations: Massachusetts-Boston,Texas-Dallas
Organization: Santander Bank N.A Show more details...
via Santander
schedule_type: Full-time
Sr. Data Scientist- Consumer Deposits & Small Business
Boston, United States of America...
WHAT YOU WILL BE DOING
In this role, you can expect to:
• Be a strategic partner to Product, Pricing and Finance leadership, developing analytical solutions, robust business cases and product / business strategy proposals in line with business objectives
• Provide analytics support across lifecycle initiatives: customer and deposit acquisition, pricing,
Sr. Data Scientist- Consumer Deposits & Small Business
Boston, United States of America...
WHAT YOU WILL BE DOING
In this role, you can expect to:
• Be a strategic partner to Product, Pricing and Finance leadership, developing analytical solutions, robust business cases and product / business strategy proposals in line with business objectives
• Provide analytics support across lifecycle initiatives: customer and deposit acquisition, pricing, customer engagement and lifetime value optimization and portfolio / risk management
• Develop predictive analytics, customer segmentation approaches and hypothesis-driven data deliverables for continuous process and business optimization
• Be able to influence executives and business partners with compelling narratives and dashboards reporting
• Proactively research opportunities for profitable growth and engage the right technical and/or business partners to develop meaningful action plans ensuring compliance with all policies, laws and regulations.
• Have a test and learn mentality and employ problem solving frameworks and big-picture thinking to translate both ambiguous and tactical business queries into analytical deliverables, aligned to strategic goals
• Partner closely with data scientists and data engineers to analyze complex data from disparate systems, implement analytics solutions and evangelize data best practices
Requirements:
• Master's Degree in a quantitative field (Computer Science, Data Science, Business Analytics, Statistics or similar);
• 5-7 years progressive experience with data mining/advanced analytics; Prior experience with Retail Banking (Required) in a role supporting Consumer Deposits, Small Business, Payments, Pricing or Investments (Preferred)
• Demonstrated experience with data exploration, hypothesis creation, algorithm testing, and scaling to large datasets
• Proficient using SAS, SQL and one other programming language (Python, R etc) and ability to adapt to various programming languages and environments
• Ability to conceptualize and execute analytical work based on broad business objectives, build strategic and analytical frameworks and articulate business impact
• Advanced knowledge of and breadth of analytic methodologies - statistics & machine learning - e.g. linear and non-linear regression, logistic regression, clustering (k-means, EM, Mean-shift), classification algorithms, decision trees, ensembles (bagging, boosting, rand)
• Ability to work with large scale data to derive insights through data analysis, optimization or risk classification algorithms and communicate results to Executives and non-technical audiences
• Individually motivated, strong business acumen and quantitative / problem-solving skills with a focus on delivery in a fast-paced environment.
• Excellent written and verbal communication skills and comfort partnering with leadership
• For NYC Job Applicants: The base annual salary range for this position is $105,125-$175,000. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Bachelor of Science (BS) English
Primary Location: Boston, MA, Boston
Other Locations: Massachusetts-Boston,New Jersey-Trenton,Florida-Miami,New York-Albany,Connecticut-Hartford
Organization: Santander Bank N.A Show more details...
Boston, United States of America...
WHAT YOU WILL BE DOING
In this role, you can expect to:
• Be a strategic partner to Product, Pricing and Finance leadership, developing analytical solutions, robust business cases and product / business strategy proposals in line with business objectives
• Provide analytics support across lifecycle initiatives: customer and deposit acquisition, pricing, customer engagement and lifetime value optimization and portfolio / risk management
• Develop predictive analytics, customer segmentation approaches and hypothesis-driven data deliverables for continuous process and business optimization
• Be able to influence executives and business partners with compelling narratives and dashboards reporting
• Proactively research opportunities for profitable growth and engage the right technical and/or business partners to develop meaningful action plans ensuring compliance with all policies, laws and regulations.
• Have a test and learn mentality and employ problem solving frameworks and big-picture thinking to translate both ambiguous and tactical business queries into analytical deliverables, aligned to strategic goals
• Partner closely with data scientists and data engineers to analyze complex data from disparate systems, implement analytics solutions and evangelize data best practices
Requirements:
• Master's Degree in a quantitative field (Computer Science, Data Science, Business Analytics, Statistics or similar);
• 5-7 years progressive experience with data mining/advanced analytics; Prior experience with Retail Banking (Required) in a role supporting Consumer Deposits, Small Business, Payments, Pricing or Investments (Preferred)
• Demonstrated experience with data exploration, hypothesis creation, algorithm testing, and scaling to large datasets
• Proficient using SAS, SQL and one other programming language (Python, R etc) and ability to adapt to various programming languages and environments
• Ability to conceptualize and execute analytical work based on broad business objectives, build strategic and analytical frameworks and articulate business impact
• Advanced knowledge of and breadth of analytic methodologies - statistics & machine learning - e.g. linear and non-linear regression, logistic regression, clustering (k-means, EM, Mean-shift), classification algorithms, decision trees, ensembles (bagging, boosting, rand)
• Ability to work with large scale data to derive insights through data analysis, optimization or risk classification algorithms and communicate results to Executives and non-technical audiences
• Individually motivated, strong business acumen and quantitative / problem-solving skills with a focus on delivery in a fast-paced environment.
• Excellent written and verbal communication skills and comfort partnering with leadership
• For NYC Job Applicants: The base annual salary range for this position is $105,125-$175,000. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Bachelor of Science (BS) English
Primary Location: Boston, MA, Boston
Other Locations: Massachusetts-Boston,New Jersey-Trenton,Florida-Miami,New York-Albany,Connecticut-Hartford
Organization: Santander Bank N.A Show more details...
via Santander
schedule_type: Part-time
Part Time Teller, West Roxbury, MA
West Roxbury, United States of America...
WHAT YOU WILL BE DOING
Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions.
Part Time Teller, West Roxbury, MA
West Roxbury, United States of America...
WHAT YOU WILL BE DOING
Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational integrity.
• Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
• Adheres to safe deposit box procedures/ operations and guidelines.
• Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services.
• Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions.
• Provides legendary Customer Service in addition to recognizing referral opportunities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
H.S Diploma in or equivalent work experience (Req)
Work Experience:
Cash Handling experience in a Retail or Banking environment, 0-3 years (Req)
• Superior customer service skills.
• General Math skills.
• Detail oriented with the ability to function in a fast-paced and changing environment.
• Excellent communication skills with ability to be concise, clear, and consistent manner.
• Ability to effectively ask questions and identify needs to enhance the customer relationship .
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Spanish
Primary Location: West Roxbury, MA, West Roxbury
Other Locations: Massachusetts-West Roxbury
Organization: Santander Bank N.A Show more details...
West Roxbury, United States of America...
WHAT YOU WILL BE DOING
Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational integrity.
• Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
• Adheres to safe deposit box procedures/ operations and guidelines.
• Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services.
• Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions.
• Provides legendary Customer Service in addition to recognizing referral opportunities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
H.S Diploma in or equivalent work experience (Req)
Work Experience:
Cash Handling experience in a Retail or Banking environment, 0-3 years (Req)
• Superior customer service skills.
• General Math skills.
• Detail oriented with the ability to function in a fast-paced and changing environment.
• Excellent communication skills with ability to be concise, clear, and consistent manner.
• Ability to effectively ask questions and identify needs to enhance the customer relationship .
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Spanish
Primary Location: West Roxbury, MA, West Roxbury
Other Locations: Massachusetts-West Roxbury
Organization: Santander Bank N.A Show more details...
via Santander
posted_at: 15 days agoschedule_type: Full-time
Full Time Teller, Shrewsbury-Maple Ave, MA
Shrewsbury, United States of America...
WHAT YOU WILL BE DOING
Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander’s retail division serves nearly 2 million customers and more than 5% of small businesses in the US.
Our Tellers processes face-to-face Customer transactions for a
Full Time Teller, Shrewsbury-Maple Ave, MA
Shrewsbury, United States of America...
WHAT YOU WILL BE DOING
Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander’s retail division serves nearly 2 million customers and more than 5% of small businesses in the US.
Our Tellers processes face-to-face Customer transactions for a variety of routine financial transactions.
Responsibilities
• Adheres to safe deposit box procedures/ operations and guidelines
• Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions
• Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services
• Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
• Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals
• Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations
Qualifications
• High school diploma or equivalent (GED)
• 0-3 years; Cash Handling experience in a Retail or Banking environment
• Ability to adhere to policies, procedures, and instructions of management
• Ability to effectively ask questions and identify needs to enhance the customer relationship
• Detail oriented with the ability to function in a fast-paced and changing environment
• General Math skills
• Superior customer service skills
• Minimal physical effort such as sitting, standing, and walking
• Actively seeks information to understand customer needs
• Communicates clearly and precisely
• Listens carefully and asks questions to clarify understanding
• Displays a can-do attitude and willingness to learn
• Proactively clarifies one’s tasks and responsibilities
• Has basic understanding of organization’s flagship products and services
• Can identify the risk return of products and services
• Learns about and diligently follows established risk management policies, processes and procedures
• Learns new methods and procedures or modifies them to meet new standards Is positive about new approaches and methods resulting from change
• Works effectively in team settings
• Shows appreciation for others' help and lends a hand when needed to complete shared tasks
• This is a Full Time position and the hours per week will generally be between 30 and 40 hours per week. The Recruiter for this position will be able to discuss the specifics of the schedule requirements and hours for this position. This is a non-exempt position eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week, subject to all Santander policies and approvals regarding overtime
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
English
Primary Location: Shrewsbury, SHR, Shrewsbury
Other Locations: Massachusetts-Shrewsbury
Organization: Santander Bank N.A Show more details...
Shrewsbury, United States of America...
WHAT YOU WILL BE DOING
Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander’s retail division serves nearly 2 million customers and more than 5% of small businesses in the US.
Our Tellers processes face-to-face Customer transactions for a variety of routine financial transactions.
Responsibilities
• Adheres to safe deposit box procedures/ operations and guidelines
• Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions
• Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services
• Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
• Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals
• Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations
Qualifications
• High school diploma or equivalent (GED)
• 0-3 years; Cash Handling experience in a Retail or Banking environment
• Ability to adhere to policies, procedures, and instructions of management
• Ability to effectively ask questions and identify needs to enhance the customer relationship
• Detail oriented with the ability to function in a fast-paced and changing environment
• General Math skills
• Superior customer service skills
• Minimal physical effort such as sitting, standing, and walking
• Actively seeks information to understand customer needs
• Communicates clearly and precisely
• Listens carefully and asks questions to clarify understanding
• Displays a can-do attitude and willingness to learn
• Proactively clarifies one’s tasks and responsibilities
• Has basic understanding of organization’s flagship products and services
• Can identify the risk return of products and services
• Learns about and diligently follows established risk management policies, processes and procedures
• Learns new methods and procedures or modifies them to meet new standards Is positive about new approaches and methods resulting from change
• Works effectively in team settings
• Shows appreciation for others' help and lends a hand when needed to complete shared tasks
• This is a Full Time position and the hours per week will generally be between 30 and 40 hours per week. The Recruiter for this position will be able to discuss the specifics of the schedule requirements and hours for this position. This is a non-exempt position eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week, subject to all Santander policies and approvals regarding overtime
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
English
Primary Location: Shrewsbury, SHR, Shrewsbury
Other Locations: Massachusetts-Shrewsbury
Organization: Santander Bank N.A Show more details...
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