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Most recent job postings at sfhsa
via SF Careers
schedule_type: Full-time
The SFHSA Office of People and Labor Relations seeks a 1246 Principal People Relations and Support Partner to provide strategic planning for proactively managing employee relations issues and moving the organization toward realizing a more positive and supportive work environment, in alignment with the Agency’s Racial Equity Action Plan. This includes a focus on providing guidance for coaching... and supportive performance and conduct management;
The SFHSA Office of People and Labor Relations seeks a 1246 Principal People Relations and Support Partner to provide strategic planning for proactively managing employee relations issues and moving the organization toward realizing a more positive and supportive work environment, in alignment with the Agency’s Racial Equity Action Plan. This includes a focus on providing guidance for coaching... and supportive performance and conduct management; supporting managers and supervisors in obtaining an advanced understanding of managerial duties and implicit bias; better understanding the complexities of Agency programs and needs of our stakeholders to generate creative solutions to workplace issues; and managing employee and labor relations data to identify trends and emerging trouble spots to address issues and create a more productive, fair, and equitable workplace for all employees.
The incumbent reports directly to the Office of People and Labor Relations Manager and, with support of other analysts, would focus on collaborating with Agency leadership to shape a supportive, coaching-first workplace culture, partner with various Human Resources (HR) programs to further implement the recommendations in the SFHSA Supportive Supervision Toolkit, work with all staff to support their success in the workplace, and help create an environment in which employees are contributing to the Agency’s mission and feel heard throughout the process.
In May 2022, SFHSA implemented the Supportive Supervision Toolkit (Toolkit) as a practical guide filled with information and resources for managers and supervisors to better support Agency employees throughout the employment life cycle. The Toolkit is designed to encourage a supportive, collaborative, and fair workplace culture. It seeks to empower supervisors and managers to set clear, consistent, and fair performance standards for all employees, bring empathy and collaboration in their interactions with employees through comprehensive performance coaching and feedback, and support employees throughout their employment life cycle.
The Agency’s supervisors and managers need high levels of support to achieve the workplace culture envisioned by the Toolkit and supported by the Agency’s Racial Equity Action Plan, through training, one-on-one coaching, empowerment, and ongoing recommendations for improvement.
Therefore, the Principal People Relations and Support Partner will be tasked with overseeing the successful implementation of the Toolkit and recommending ongoing shifts in managerial practices that positively impact the workplace culture.
ESSENTIAL DUTIES AND FUNCTIONS
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
• Supervises subordinate employees in performing professional human resources work in the area of employee relations.
• Performs highly specialized human resources work and thereby serves as a subject matter resource.
• Performs special projects involving the planning, research, development or implementation of a technical phase of human resources administration; prepares various memoranda, correspondence, records and reports with recommendations when appropriate.
• Meets with employees, department heads, and personnel of other jurisdictions regarding the interpretation and application of laws and regulations concerning employee and labor relations.
• Interprets and applies Memorandum of Understanding (MOUs), Civil Service Commission Rules, and Department of Human Resources procedures to ensure consistent application of provisions.
• Prepares as-needed human resources reports for budget, labor negotiations, and other entities as required.
• Trains staff on best coaching and performance management practices.
• Develops training materials in relation to employee support and management.
• Uses City systems such as PeopleSoft to perform human resource transactions Show more details...
The incumbent reports directly to the Office of People and Labor Relations Manager and, with support of other analysts, would focus on collaborating with Agency leadership to shape a supportive, coaching-first workplace culture, partner with various Human Resources (HR) programs to further implement the recommendations in the SFHSA Supportive Supervision Toolkit, work with all staff to support their success in the workplace, and help create an environment in which employees are contributing to the Agency’s mission and feel heard throughout the process.
In May 2022, SFHSA implemented the Supportive Supervision Toolkit (Toolkit) as a practical guide filled with information and resources for managers and supervisors to better support Agency employees throughout the employment life cycle. The Toolkit is designed to encourage a supportive, collaborative, and fair workplace culture. It seeks to empower supervisors and managers to set clear, consistent, and fair performance standards for all employees, bring empathy and collaboration in their interactions with employees through comprehensive performance coaching and feedback, and support employees throughout their employment life cycle.
The Agency’s supervisors and managers need high levels of support to achieve the workplace culture envisioned by the Toolkit and supported by the Agency’s Racial Equity Action Plan, through training, one-on-one coaching, empowerment, and ongoing recommendations for improvement.
Therefore, the Principal People Relations and Support Partner will be tasked with overseeing the successful implementation of the Toolkit and recommending ongoing shifts in managerial practices that positively impact the workplace culture.
ESSENTIAL DUTIES AND FUNCTIONS
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
• Supervises subordinate employees in performing professional human resources work in the area of employee relations.
• Performs highly specialized human resources work and thereby serves as a subject matter resource.
• Performs special projects involving the planning, research, development or implementation of a technical phase of human resources administration; prepares various memoranda, correspondence, records and reports with recommendations when appropriate.
• Meets with employees, department heads, and personnel of other jurisdictions regarding the interpretation and application of laws and regulations concerning employee and labor relations.
• Interprets and applies Memorandum of Understanding (MOUs), Civil Service Commission Rules, and Department of Human Resources procedures to ensure consistent application of provisions.
• Prepares as-needed human resources reports for budget, labor negotiations, and other entities as required.
• Trains staff on best coaching and performance management practices.
• Develops training materials in relation to employee support and management.
• Uses City systems such as PeopleSoft to perform human resource transactions Show more details...
via SF Careers
schedule_type: Full-time
Under administrative direction, the Program Support Operations Manager oversees a section consisting of over 60 city employees who work in one of the following areas of operation: Records Management (RM) and Reception Operation (RO). Record Management supports the Economic Support and Self-Sufficiency (ESSS) Division, Family and Children Services (FCS), and the Department of Adult and Aging... Services (DAAS) by performing index clearance on all applicants
Under administrative direction, the Program Support Operations Manager oversees a section consisting of over 60 city employees who work in one of the following areas of operation: Records Management (RM) and Reception Operation (RO). Record Management supports the Economic Support and Self-Sufficiency (ESSS) Division, Family and Children Services (FCS), and the Department of Adult and Aging... Services (DAAS) by performing index clearance on all applicants to programs administered by the San Francisco Human Services Agency (SFHSA). Programs supported in ESSS include CaIWORKs, CalFresh, County Adult Assistance Programs (CAAP), and Medi-Cal. Reception Operation at the agency's 1235 Mission site receives and screens CalFresh, CAAP, and Medi-Cal applications while the one at 1440 Harrison receives and screens CalFresh and Medi-Cal applications.
ESSENTIAL TASK AND DUTIES
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list.
• Manage the assigned section comprised of the Records Management (RM) and Reception Operation (RO) units. Create a positive work environment in assigned section by promoting the agency's vision, mission, and core values.
• Participate in the recruitment and selection of staff. Establish performance standards for staff and the assigned section as a whole. Complete employee performance appraisals in a timely manner. Enforce agency policies and procedures. Direct the allocation of staff to timely achieve outcomes and measurable goals.
• Ensure that all staff members are cross-trained creating flexibility in assigned section to provide timely and high quality service to clients and programs supported. Provide staff members the tools and training needed to perform their job functions satisfactorily.
• Monitor the work of and provide coaching to staff members to improve performance when necessary. Recommend opportunities that will allow staff members to develop competencies outside of their job responsibilities.
• Work collaboratively with supported programs to plan and implement projects involving assigned section. Work with the agency's IT staff and/or outside vendors in requirements gathering, development, design, testing, enhancement, and implementation of systems used by staff members.
• Conduct comprehensive analysis on a wide variety of program regulations, rules, and policies and establish their impacts to assigned section. Based on analysis, implement and document new policies and procedures as necessary. Conduct survey, perform research, complete statistical analysis, and prepare related reports.
• Participate in budget development and coordinate budget preparation for assigned section. Monitor workload to establish appropriate level of staffing.
• Recommend initiatives that promote the vision and mission of the agency and establish funding needs to implement such initiatives. Identify equipment, materials, and supplies needed to support operational objectives and estimate corresponding budgetary needs Show more details...
ESSENTIAL TASK AND DUTIES
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list.
• Manage the assigned section comprised of the Records Management (RM) and Reception Operation (RO) units. Create a positive work environment in assigned section by promoting the agency's vision, mission, and core values.
• Participate in the recruitment and selection of staff. Establish performance standards for staff and the assigned section as a whole. Complete employee performance appraisals in a timely manner. Enforce agency policies and procedures. Direct the allocation of staff to timely achieve outcomes and measurable goals.
• Ensure that all staff members are cross-trained creating flexibility in assigned section to provide timely and high quality service to clients and programs supported. Provide staff members the tools and training needed to perform their job functions satisfactorily.
• Monitor the work of and provide coaching to staff members to improve performance when necessary. Recommend opportunities that will allow staff members to develop competencies outside of their job responsibilities.
• Work collaboratively with supported programs to plan and implement projects involving assigned section. Work with the agency's IT staff and/or outside vendors in requirements gathering, development, design, testing, enhancement, and implementation of systems used by staff members.
• Conduct comprehensive analysis on a wide variety of program regulations, rules, and policies and establish their impacts to assigned section. Based on analysis, implement and document new policies and procedures as necessary. Conduct survey, perform research, complete statistical analysis, and prepare related reports.
• Participate in budget development and coordinate budget preparation for assigned section. Monitor workload to establish appropriate level of staffing.
• Recommend initiatives that promote the vision and mission of the agency and establish funding needs to implement such initiatives. Identify equipment, materials, and supplies needed to support operational objectives and estimate corresponding budgetary needs Show more details...
via SF Careers
schedule_type: Full-time
Under general supervision, the 1404 Clerk performs general clerical work. This is the journey-level position in the Clerk series.
Essential Duties and Functions...
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.
1. Files, maintains and retrieves documents, records,
Under general supervision, the 1404 Clerk performs general clerical work. This is the journey-level position in the Clerk series.
Essential Duties and Functions...
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.
1. Files, maintains and retrieves documents, records, and correspondence in accordance with established procedures.
2. Codes and indexes documents, records, and correspondence. Methods may include color code, terminal digit, numerical, alphabetical and/or chronological order to ensure proper filing and ready access of data.
3. Checks and reviews a variety of documents for completeness and accuracy.
4. Compiles information and data necessary for the preparation of various departmental reports in which judgment may be exercised in the selection of data and materials.
5. Prepares and maintains a variety of reports in which judgment may be exercised in the selection of data and materials.
6. Makes mathematical computations using addition, subtraction, multiplication and division of whole numbers, decimals, and fractions.
7. Receives and accounts for moderate amounts of money from the collection of fees and similar sources.
8. Disseminates information and answers inquiries by communicating with the public, departmental personnel and other departments.
9. Operates office equipment, including calculators, photocopying equipment, adding machines, computer terminals, document imaging, fax machines, and postage meters.
10. Processes mail: opens, time stamps, sorts, and distributes the incoming mail; stuffs and seals envelopes; makes daily pickup and delivery to ensure timely mailing and receipt of mail Show more details...
Essential Duties and Functions...
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.
1. Files, maintains and retrieves documents, records, and correspondence in accordance with established procedures.
2. Codes and indexes documents, records, and correspondence. Methods may include color code, terminal digit, numerical, alphabetical and/or chronological order to ensure proper filing and ready access of data.
3. Checks and reviews a variety of documents for completeness and accuracy.
4. Compiles information and data necessary for the preparation of various departmental reports in which judgment may be exercised in the selection of data and materials.
5. Prepares and maintains a variety of reports in which judgment may be exercised in the selection of data and materials.
6. Makes mathematical computations using addition, subtraction, multiplication and division of whole numbers, decimals, and fractions.
7. Receives and accounts for moderate amounts of money from the collection of fees and similar sources.
8. Disseminates information and answers inquiries by communicating with the public, departmental personnel and other departments.
9. Operates office equipment, including calculators, photocopying equipment, adding machines, computer terminals, document imaging, fax machines, and postage meters.
10. Processes mail: opens, time stamps, sorts, and distributes the incoming mail; stuffs and seals envelopes; makes daily pickup and delivery to ensure timely mailing and receipt of mail Show more details...
via SF Careers
schedule_type: Full-time
Under general direction, the Multicultural Outreach Communications Specialist will coordinate, manage, and oversee the outreach/public information functions to address hesitancy among San Francisco’s immigrant communities to seek economic support and services, with a particular focus on the Chinese and Latinx communities.
The Multicultural Outreach Communications Specialist will partner with... community-based organizations and community members
Under general direction, the Multicultural Outreach Communications Specialist will coordinate, manage, and oversee the outreach/public information functions to address hesitancy among San Francisco’s immigrant communities to seek economic support and services, with a particular focus on the Chinese and Latinx communities.
The Multicultural Outreach Communications Specialist will partner with... community-based organizations and community members to develop and implement an outreach and engagement strategy, which will include testing, iterating, and deploying multilingual messaging, products, content, and information with a lens of equity, accessibility and multicultural communications.
The Communications Specialist will oversee translations of these products to ensure information is not only linguistically appropriate but also culturally relevant. This includes simplifying complex program information into easy-to-understand plain language and presenting the content in a unified approach that supports SFHSA’s overall brand, messaging and strategy. The position will also support other agency-wide multicultural and multilingual communications efforts.
ESSENTIAL DUTIES AND FUNCTIONS
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.
1. Develop and implement a comprehensive strategic communications, outreach, and engagement plan to build trust and effectively promote SFHSA’s programs and services among San Francisco’s immigrant communities, with a particular focus on the Chinese and Latinx communities.
2. Organize, convene, and lead listening sessions, feedback loops, and/or focus groups with community-based organizations serving the immigrant Chinese and Latinx communities. Incorporate learnings to develop culturally responsive communications content, campaigns, and tactics, including dissemination on social media, newsletters, email marketing, community events, media relations, website, etc.
3. Co-lead collaboration sessions with community-based organizations and stakeholders on a regular basis to support and facilitate community outreach efforts that will strengthen SFHSA’s presence in neighborhoods with a higher concentration of immigrant Chinese and Latinx residents.
4. Co-design innovative and effective communications and engagement strategies with community-based organizations such as peer-to-peer outreach, community organizing and networking, cultural celebrations and artistic events, sponsorship or participation at fairs and neighborhood festivities, influencer marketing, and other creative strategies.
5. Develop reports with desired outcomes, success metrics, and key performance indicators of information and distribution gaps, effectiveness of communication strategies, tactics, content, messaging and dissemination, and insights/recommendations to improve communications content and dissemination.
6. Develop, produce, and distribute culturally responsive information written in simplified language without jargon or overly technical language. Content may include talking points, key messages, press releases, human interest stories, flyers, factsheets, community partner newsletters, neighborhood newspapers, Chinese- and Spanish-language media, social media messaging, scripts, presentations, videos, etc.
7. Build relationships and coordinate with other City departments (e.g. OCEIA, OEWD, SFDPH) that partner with community-based organizations serving immigrant Chinese and Latinx communities and households as well as neighborhood associations, trade groups, and other organizations to promote the Agency’s programs and services.
8. Organize and convene community meetings and focus groups, and make presentations as needed.
9. Contribute to SFHSA’s efforts to build a network of community based organizations and partners; activities could include needs assessments of partners, database development and implementation, and development of regular communications such as publics benefits 101 trainings, town halls, policy updates, and newsletters.
10. Serve as an agency spokesperson to Spanish and/or Chinese media outlets, as needed and appropriate. Media relations responsibilities may include: contacting Spanish and/or Chinese media outlets and issuing information via the press, radio, television, magazines, trade publications, social media, podcasts and other communication media; responding to questions and requests from these various sources. Convene or attend Spanish and/or Chinese media roundtables, as needed Show more details...
The Multicultural Outreach Communications Specialist will partner with... community-based organizations and community members to develop and implement an outreach and engagement strategy, which will include testing, iterating, and deploying multilingual messaging, products, content, and information with a lens of equity, accessibility and multicultural communications.
The Communications Specialist will oversee translations of these products to ensure information is not only linguistically appropriate but also culturally relevant. This includes simplifying complex program information into easy-to-understand plain language and presenting the content in a unified approach that supports SFHSA’s overall brand, messaging and strategy. The position will also support other agency-wide multicultural and multilingual communications efforts.
ESSENTIAL DUTIES AND FUNCTIONS
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.
1. Develop and implement a comprehensive strategic communications, outreach, and engagement plan to build trust and effectively promote SFHSA’s programs and services among San Francisco’s immigrant communities, with a particular focus on the Chinese and Latinx communities.
2. Organize, convene, and lead listening sessions, feedback loops, and/or focus groups with community-based organizations serving the immigrant Chinese and Latinx communities. Incorporate learnings to develop culturally responsive communications content, campaigns, and tactics, including dissemination on social media, newsletters, email marketing, community events, media relations, website, etc.
3. Co-lead collaboration sessions with community-based organizations and stakeholders on a regular basis to support and facilitate community outreach efforts that will strengthen SFHSA’s presence in neighborhoods with a higher concentration of immigrant Chinese and Latinx residents.
4. Co-design innovative and effective communications and engagement strategies with community-based organizations such as peer-to-peer outreach, community organizing and networking, cultural celebrations and artistic events, sponsorship or participation at fairs and neighborhood festivities, influencer marketing, and other creative strategies.
5. Develop reports with desired outcomes, success metrics, and key performance indicators of information and distribution gaps, effectiveness of communication strategies, tactics, content, messaging and dissemination, and insights/recommendations to improve communications content and dissemination.
6. Develop, produce, and distribute culturally responsive information written in simplified language without jargon or overly technical language. Content may include talking points, key messages, press releases, human interest stories, flyers, factsheets, community partner newsletters, neighborhood newspapers, Chinese- and Spanish-language media, social media messaging, scripts, presentations, videos, etc.
7. Build relationships and coordinate with other City departments (e.g. OCEIA, OEWD, SFDPH) that partner with community-based organizations serving immigrant Chinese and Latinx communities and households as well as neighborhood associations, trade groups, and other organizations to promote the Agency’s programs and services.
8. Organize and convene community meetings and focus groups, and make presentations as needed.
9. Contribute to SFHSA’s efforts to build a network of community based organizations and partners; activities could include needs assessments of partners, database development and implementation, and development of regular communications such as publics benefits 101 trainings, town halls, policy updates, and newsletters.
10. Serve as an agency spokesperson to Spanish and/or Chinese media outlets, as needed and appropriate. Media relations responsibilities may include: contacting Spanish and/or Chinese media outlets and issuing information via the press, radio, television, magazines, trade publications, social media, podcasts and other communication media; responding to questions and requests from these various sources. Convene or attend Spanish and/or Chinese media roundtables, as needed Show more details...
via SF Careers
schedule_type: Full-time
Under direction, the 1406 Senior Clerk performs difficult, responsible and specialized clerical work and may assign clerical and office work to subordinate office personnel. This is the senior-level position in the Clerk series.
Incumbents in this position will work at various agency locations that accept applications from clients pursuing social services benefits administered by the Human... Services Agency (HSA). This position requires effectively
Under direction, the 1406 Senior Clerk performs difficult, responsible and specialized clerical work and may assign clerical and office work to subordinate office personnel. This is the senior-level position in the Clerk series.
Incumbents in this position will work at various agency locations that accept applications from clients pursuing social services benefits administered by the Human... Services Agency (HSA). This position requires effectively serving a diverse client base including those with histories of drug addiction, homelessness, incarceration, behavioral and other sensitive health issues.
Essential Duties:
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.
Records Management
1. Process applications of customers wanting to receive social services benefits administered by the San Francisco Human Services Agency (SFHSA); assembling application packets and assist supported programs.
2. Perform index clearances; entering and/or updating customer demographics in the various client databases.
3. Complete workflow requests from Program staff.
4. Maintain data integrity of various client databases; merge duplicate files if appropriate; identify and correct erroneous customer information.
5. Collaborate with Program staff to troubleshoot and resolve issues pertaining to registration and clearance of case records.
6. Create and maintain new and existing customer case folders; send folders to offsite storage for archiving.
7. Track customer case folder movement using the Agency’s Case Folder Transit Tracking System and Client Index Database platforms.
8. Cross train staff members in the other Records Management (RM) units and the Reception Operation (RO) units to improve the overall efficiency of the team.
9. Work in a Service Center environment receiving inbound calls.
RECEPTION OPERATION
1. Receive and verify accuracy, completeness, and legibility of application packets.
2. Perform preliminary screening of applicant using the California Welfare Information Network and other Agency systems.
3. Record client demographics; schedule date and time of intake appointments using a Lobby Management and Appointment Scheduling systems.
4. Act as lobby navigator assisting customers using kiosks; check-in customers for their scheduled appointments, and direct customers to appropriate service stations.
5. Provide customers general information, respond to customer inquiries, troubleshoot customer ticket(s), and resolve other issues.
6. Operate CHANGES terminal to capture digital images of customers who are applying for CAAP benefits; and create shelter reservation for CAAP applicants using CHANGES.
7. Answer in person and phone inquiries from HSA staff, other government agencies, and the general public; including compile and generate reports from data sources as requested.
8. Receive, store, and stock client applications and other pertinent forms; prepare confidential records, files and other pertinent forms for destruction.
9. Pick up bundled reading materials from local libraries for client use.
10. Cross-train in tasks performed by other staff members in the Records Management units Show more details...
Incumbents in this position will work at various agency locations that accept applications from clients pursuing social services benefits administered by the Human... Services Agency (HSA). This position requires effectively serving a diverse client base including those with histories of drug addiction, homelessness, incarceration, behavioral and other sensitive health issues.
Essential Duties:
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.
Records Management
1. Process applications of customers wanting to receive social services benefits administered by the San Francisco Human Services Agency (SFHSA); assembling application packets and assist supported programs.
2. Perform index clearances; entering and/or updating customer demographics in the various client databases.
3. Complete workflow requests from Program staff.
4. Maintain data integrity of various client databases; merge duplicate files if appropriate; identify and correct erroneous customer information.
5. Collaborate with Program staff to troubleshoot and resolve issues pertaining to registration and clearance of case records.
6. Create and maintain new and existing customer case folders; send folders to offsite storage for archiving.
7. Track customer case folder movement using the Agency’s Case Folder Transit Tracking System and Client Index Database platforms.
8. Cross train staff members in the other Records Management (RM) units and the Reception Operation (RO) units to improve the overall efficiency of the team.
9. Work in a Service Center environment receiving inbound calls.
RECEPTION OPERATION
1. Receive and verify accuracy, completeness, and legibility of application packets.
2. Perform preliminary screening of applicant using the California Welfare Information Network and other Agency systems.
3. Record client demographics; schedule date and time of intake appointments using a Lobby Management and Appointment Scheduling systems.
4. Act as lobby navigator assisting customers using kiosks; check-in customers for their scheduled appointments, and direct customers to appropriate service stations.
5. Provide customers general information, respond to customer inquiries, troubleshoot customer ticket(s), and resolve other issues.
6. Operate CHANGES terminal to capture digital images of customers who are applying for CAAP benefits; and create shelter reservation for CAAP applicants using CHANGES.
7. Answer in person and phone inquiries from HSA staff, other government agencies, and the general public; including compile and generate reports from data sources as requested.
8. Receive, store, and stock client applications and other pertinent forms; prepare confidential records, files and other pertinent forms for destruction.
9. Pick up bundled reading materials from local libraries for client use.
10. Cross-train in tasks performed by other staff members in the Records Management units Show more details...
via SF Careers
schedule_type: Full-time
Under general supervision, the Account Clerk for the Fiscal Department performs routine bookkeeping, financial record keeping operations, explaining and carrying out existing methods and procedures relative to office operations, and maintaining a wide variety of records and reports.
ESSENTIAL DUTIES AND FUNCTIONS...
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this
Under general supervision, the Account Clerk for the Fiscal Department performs routine bookkeeping, financial record keeping operations, explaining and carrying out existing methods and procedures relative to office operations, and maintaining a wide variety of records and reports.
ESSENTIAL DUTIES AND FUNCTIONS...
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.
1. Responds to benefit inquiries from other units, departments, and the general public by extracting information and providing summaries to callers or in person.
2. Issues and/or distributes authorized benefits in a timely and accurate manner and in accordance with program policies and guidelines.
3. Provides information to clients on the status of their approved Electronic Benefit Transfer card (EBT), transportation, and ancillary benefits.
4. Reviews documentation submitted by customers for proof of residency and proof of low-income for validity and completeness.
5. Performs tasks in software related to accounting, including databases, spreadsheets, and word processing.
6. Performs routine bookkeeping and financial record-keeping operations within accounting systems to ensure balances and available budgeted funds are accurate.
7. Organizes and files source documents such as paper requests, petty case request forms, signature logs, other paperwork for auditor purposes and other future needs).
8. Performs daily reconciliation of petty cash fund, Fast Passes and other negotiable; and completes monthly petty cash reports and CalWORKs expunge report Show more details...
ESSENTIAL DUTIES AND FUNCTIONS...
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.
1. Responds to benefit inquiries from other units, departments, and the general public by extracting information and providing summaries to callers or in person.
2. Issues and/or distributes authorized benefits in a timely and accurate manner and in accordance with program policies and guidelines.
3. Provides information to clients on the status of their approved Electronic Benefit Transfer card (EBT), transportation, and ancillary benefits.
4. Reviews documentation submitted by customers for proof of residency and proof of low-income for validity and completeness.
5. Performs tasks in software related to accounting, including databases, spreadsheets, and word processing.
6. Performs routine bookkeeping and financial record-keeping operations within accounting systems to ensure balances and available budgeted funds are accurate.
7. Organizes and files source documents such as paper requests, petty case request forms, signature logs, other paperwork for auditor purposes and other future needs).
8. Performs daily reconciliation of petty cash fund, Fast Passes and other negotiable; and completes monthly petty cash reports and CalWORKs expunge report Show more details...
via SF Careers
schedule_type: Full-time
The 2916 Social Work Specialist, will provide comprehensive case management to hard to serve clients with disabling medical and mental health condition that includes conducting initial screening and assessment, coordinating assessments by medical and mental health practitioners, providing summaries of clients functional limitations, and making collateral contacts with representatives of Social... Security Administration and California Department of
The 2916 Social Work Specialist, will provide comprehensive case management to hard to serve clients with disabling medical and mental health condition that includes conducting initial screening and assessment, coordinating assessments by medical and mental health practitioners, providing summaries of clients functional limitations, and making collateral contacts with representatives of Social... Security Administration and California Department of Social Services. The social work Specialist will explain Social Security Regulations to clients and to HSA staff.
The duties may include:
• Conduct assessments of the clients’ functional ability, describe and document the clients' functional limitations, if any.
• Establish effective collaborative relationships with Eligibility Workers, Employment Specialists, and other referral sources.
• Provide case management to enable clients with disabilities apply and qualify for SSI/SSDI.
• Establish effective working alliances with difficult to serve clients who frequently miss appointments and may not recognize that they have disabling conditions.
• Consult with Disability Evaluation and Consultation Unit (DECU) staff physician, psychologist, and/or licensed clinical social workers as needed to determine if the client is disabled and identify the medical and mental condition(s) that are the basis of the disability.
• Complete all necessary documentation and/or applications materials and non-medical evidence needed to support the application for Social Security Benefits.
• Deliver Completed application packets to Social Security, Establish and maintain effective liaison with staff in SSA district office and the DDS to ensure that the staff evaluating the application has all necessary information.
• Research and request relevant medical records.
• Review, evaluate, and organize the medical records with the assistance of the physician, psychologist, and/or licensed clinical social workers.
• Schedule clients for consultative exams with (DECU) staff when indicated and ensure that clients attend appointments.
• Assist the client with referral to housing, money management, medical and other treatment providers as indicated Show more details...
The duties may include:
• Conduct assessments of the clients’ functional ability, describe and document the clients' functional limitations, if any.
• Establish effective collaborative relationships with Eligibility Workers, Employment Specialists, and other referral sources.
• Provide case management to enable clients with disabilities apply and qualify for SSI/SSDI.
• Establish effective working alliances with difficult to serve clients who frequently miss appointments and may not recognize that they have disabling conditions.
• Consult with Disability Evaluation and Consultation Unit (DECU) staff physician, psychologist, and/or licensed clinical social workers as needed to determine if the client is disabled and identify the medical and mental condition(s) that are the basis of the disability.
• Complete all necessary documentation and/or applications materials and non-medical evidence needed to support the application for Social Security Benefits.
• Deliver Completed application packets to Social Security, Establish and maintain effective liaison with staff in SSA district office and the DDS to ensure that the staff evaluating the application has all necessary information.
• Research and request relevant medical records.
• Review, evaluate, and organize the medical records with the assistance of the physician, psychologist, and/or licensed clinical social workers.
• Schedule clients for consultative exams with (DECU) staff when indicated and ensure that clients attend appointments.
• Assist the client with referral to housing, money management, medical and other treatment providers as indicated Show more details...
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