San Francisco Museum of Modern Art Overview

Assistant Director of Marketing Advertising and Promotions

via Indeed posted_at: 12 hours agoschedule_type: Full-time

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter, and are aligned with our values. Inclusive: We know we make the greatest impact when a full range of voices... is represented. Passionate: We believe art and The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter, and are aligned with our values.

Inclusive: We know we make the greatest impact when a full range of voices... is represented.

Passionate: We believe art and the creative process can open our minds to help us build a better world.

Brave: We nurture a responsive, action-oriented atmosphere fueled by curiosity and innovation.

Empathic: We aim to act like a person, not an institution, and forge authentic relationships with our community.

SFMOMA is a place for the infinitely curious to explore, support and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and everyone is appreciated for their whole self.

Reporting to the Director of Brand Marketing and Sales, the Assistant Director of Marketing – Advertising & Promotions will lead the development and implementation of integrated advertising campaign strategy and content. This position will manage and execute all external advertising including media planning, media mix modeling, audience targeting, partnership negotiation, content creation, and reporting for campaigns supporting SFMOMA’s exhibitions, events, and institutional initiatives. This position manages one direct report.

This position partners with all areas of the museum including Curatorial, Visitor Experience, Membership, Philanthropy, Education, Special Events, and Digital Experience teams to provide marketing strategy as needed.

SFMOMA is seeking someone who loves a challenge and the opportunity to implement paid channel best practices while leveraging partnerships to build and diversify museum audiences. The ideal candidate should have initiative, imagination, a sense of humor, a love of art and genuine inclination toward visitor advocacy. This role requires someone who is deadline driven with a strong attention to detail, the ability to juggle, prioritize multiple tasks, and work effectively with a diverse team - familiarity with Tessitura or other CRM systems is a plus.

Qualifications & Skills
• B.A. degree with focus on Marketing, Advertising, Business, or related area of study, preferred.
• Minimum of six to seven years of related experience, in consumer marketing and/or digital marketing. SEM/SEO experience a plus. Previous marketing experience required; and experience working within a museum or other visual arts organization preferred.
• Superb oral and written communication skills, with proven success writing marketing copy that drives results.
• Experience managing paid media budgets of up to $1MM.
• Excellent analytical skills and ability to use data to measure results.
• Proactive, strategic thinker and problem-solver, with an ability to think creatively and develop ideas that align with SFMOMA’s strategic plan.
• Well-organized, detail-oriented, and able to manage multiple projects and priorities simultaneously.
• Client service and results oriented.
• Strong interpersonal skills: with a desire and ability to cultivate and maintain effective relationships with internal stakeholders, vendors and outside partners.
• Strong work ethic, with flexibility and willingness to get the job done.
• Conducts business in a fast-paced environment.
• Proficient in Office products including PowerPoint, Word, Excel. Must be fluent in Google Analytics.
• Familiarity with Tessitura CRM system and Asana project management system a plus.

Job posting open date: 4/4/23

All jobs posted will remain open for at least ten business days.

We encourage both internal and external candidates to apply within the initial open posting period as the application close date may or may not be extended beyond that initial period.

Location: San Francisco, 151 3rd Street.

COVID-19 Environmental Factors: In keeping with city, county, and state regulations regarding large gatherings, and to contain the spread of coronavirus, the museum is following the city of San Francisco guidelines. As a part of our commitment to health and safety, COVID-19 vaccination is required for all current and newly hired employees and contractors.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

SFMOMA is an equal opportunity employer that is committed to diversity, equity, inclusion, and accessibility. No person shall be discriminated against based on race, color, religion, gender, gender identity, age, genetic information, ancestry/national origin, marital status, disability, medical condition, HIV status, sexual orientation, veteran/military status, and any other category protected by federal of state law. If you are a qualified individual with a disability, you may request reasonable accommodation if you are unable or limited in your ability to access job openings or with providing additional information asked in the job posting. You can request reasonable accommodation by contacting the People Team at talent@sfmoma.org Show more details...

Associate Director of Social Media and Content Marketing

via Lever posted_at: 18 days agoschedule_type: Full-time

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter, and are aligned with our values. Inclusive: We know we make the greatest impact when a full range of voices... is represented. Passionate: We believe art and The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter, and are aligned with our values.

Inclusive: We know we make the greatest impact when a full range of voices... is represented.

Passionate: We believe art and the creative process can open our minds to help us build a better world.

Brave: We nurture a responsive, action-oriented atmosphere fueled by curiosity and innovation.

Empathic: We aim to act like a person, not an institution, and forge authentic relationships with our community.

SFMOMA is a place for the infinitely curious to explore, support and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and everyone is appreciated for their whole self.

Schedule: Full Time, 35 hours/week

SFMOMA is seeking a full-time Associate Director of Social Media + Content Marketing (ADSMCM) to join our team. The role reports to the Director of Marketing and Sales and owns the content strategy from ideation to execution to amplify the SFMOMA brand by sharing and telling stories about our mission, exhibitions, and programs.

This position oversees the Marketing Content Team, including social media, email, and web content. The primary focus of the ADSMCM role is to develop and manage marketing content initiatives with a significant focus on driving paid admissions revenue and community engagement. The successful candidate should have a thorough understanding of marketing content and distribution strategies for social media, video publishing sites, email, and web, including best practices, SEO, and extensive experience with each distribution channel’s features. The ideal candidate has a track record of producing successful content for these mediums.

This role also provides marketing support to other fundraising and revenue-generating areas of the museum, including our tourism initiatives and destination marketing. The position works across departments in a consensus-driven organization and therefore must establish productive and collaborative relationships.

Responsibilities & Duties
• Leads content marketing strategy to support audience engagement and revenue goals, ensuring an integrated approach across all channels
• Manage 4-5 direct reports, including the Sr. Email Marketing Manager, Email Marketing Specialist, Social Media Program Manager, and Sr. Content Producer
• Collaborates with department leadership on a regular basis to assess and align activity and priorities across the cross-functional teams—Brand Marketing, Digital, Editorial, PR
• Ensure the alignment of content output with channel, audience and revenue goals collaborating with the Brand Marketing team to align on promotional strategies
• Oversees the optimization of web, email, and social media channels to drive reach and engagement, ensuring a coordinated approach with other departments, including retail, membership, and philanthropy teams
• Serves as a guardian of brand and tone of voice on all channels and ensures content has a consistent look and feel, is formatted to established standards, and meets industry quality standards
• Identify stories, develop content, and exhibition angles that make art accessible, interesting and relevant to a wide audience.
• Works closely with department project managers to guide the development of briefs, plans, charters, or other project documentation, helping to identify and/or clarify scope, deliverables, resources, goals, objectives, KPIs, timelines, target audiences, and other requirements.
• Develop creative briefs and establish production timelines and distribution plans for all channels including email, web, and social media platforms
• Measures, tracks, and reports the effectiveness of channels and develops actionable best practices for improving performance; manages and monitors Google Analytics and regularly report on progress toward goals; identifies areas for ongoing optimization
• Work with a wide range of Museum staff members, manage conflicting priorities, and ensuring that all content is produced to a high standard, adhering to best practice for digital content delivery
• Support Director of Marketing on presentations, executive level reporting, and external social functions
• Stays informed on emerging trends, identify opportunities, engage new partners, and ensure smooth integration

Qualifications & Skills
• Bachelor’s degree and six or more years of progressive experience in digital marketing and content management
• Proven track record for engaging and growing consumer interest via digital channels
• Extensive hands-on experience with social media (paid and organic), email marketing, and website content management
• Familiarity with email, ticketing, social media, and digital marketing platform landscape
• Expert project management skills with the ability to build workplace to achieve goals within a complex organization
• Experience with content management systems, editorial process, content audits, and content gap analysis
• Ability to use both data and experience-based intuition to inform decisions
• Demonstrated ability to work independently and collaboratively with others on a team
• Exceptional attention to detail
• Effective project management skills in a fast-paced environment
• Excellent verbal and written communication skills
• Knowledge of museum operations, the arts industry, and arts marketing is a plus

$122,400 - $153,000 a year

Job posting open date: 3/24/23

All jobs posted will remain open for at least ten business days.

We encourage both internal and external candidates to apply within the initial open posting period as the application close date may or may not be extended beyond that initial period.

Location: San Francisco, 151 3rd Street.

COVID-19 Environmental Factors: In keeping with city, county, and state regulations regarding large gatherings, and to contain the spread of coronavirus, the museum is following the city of San Francisco guidelines. As a part of our commitment to health and safety, COVID-19 vaccination is required for all current and newly hired employees and contractors.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

SFMOMA is an equal opportunity employer that is committed to diversity, equity, inclusion, and accessibility. No person shall be discriminated against based on race, color, religion, gender, gender identity, age, genetic information, ancestry/national origin, marital status, disability, medical condition, HIV status, sexual orientation, veteran/military status, and any other category protected by federal of state law. If you are a qualified individual with a disability, you may request reasonable accommodation if you are unable or limited in your ability to access job openings or with providing additional information asked in the job posting. You can request reasonable accommodation by contacting the People Team at talent@sfmoma.org Show more details...

Director of Financial Planning and Treasury

via Lever schedule_type: Full-time

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter, and are aligned with our values. Inclusive: We know we make the greatest impact when a full range of voices... is represented. Passionate: We believe art and The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter, and are aligned with our values.

Inclusive: We know we make the greatest impact when a full range of voices... is represented.

Passionate: We believe art and the creative process can open our minds to help us build a better world.

Brave: We nurture a responsive, action-oriented atmosphere fueled by curiosity and innovation.

Empathic: We aim to act like a person, not an institution, and forge authentic relationships with our community.

SFMOMA is a place for the infinitely curious to explore, support and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and everyone is appreciated for their whole self.

Schedule: Full Time, 35 hours/week

Pay Rate: $139,600/year - $175,900/year

Reporting to the COO/CFO, the Director of Financial Planning and Treasury Services plays a critical role in leading the financial operations of one of the largest modern and contemporary art museums in the world. This financial leadership role, in close partnership with the Controller, will encompass both high-level and hands-on responsibilities impacting the financial sustainability of the organization. The Director of Financial Planning and Treasury Services will have responsibility for planning and managing the finance operations of the Museum. In addition, they will lead the development of long-range financial plans and business analysis, supervise budget systems, and ensure that museum constituents and stakeholders are informed owners of the institution’s financial health and direction. The position oversees a staff of two (2) financial planning managers.

Within the first 90 days, the Director of Financial Planning & Treasury Services will develop an objective picture of the finance function’s organization, its strengths and weaknesses. They will have spent significant time interacting with all levels of the finance function as well as key leaders across the institution to plant the seeds of collaboration and gain an understanding of priorities, challenges, and dependencies. During the first six months, the Director of Financial Planning will also have done a thorough assessment of the museum’s recent, current, and projected financials and begun making their mark in building and presenting relevant and timely financial topics to a variety of audiences, including staff and trustees. The Director of Financial Planning will coach their team towards the development and delivery of insightful analysis, clear storytelling, and influential recommendations.

Responsibilities & Duties
• Guide the development and administration of the Museum operating and capital budget process, including supervising the preparation of the budget processes, analyses, and reporting. Ensure the operating budget of $65M supports the museum’s programmatic vision and core priorities.
• Introduce and educate colleagues on new financial and budgeting concepts.
• Incorporate applied data and analytics into financial management across the Museum.
• Independently identify areas for financial improvement in all areas of the business.
• Lead cost benefit analysis for major strategic initiatives.
• With the COO/CFO, review and prepare necessary updates to Museum financial models and long- range plans.
• Provide timely, accurate, and transparent financial reports for the Board of Trustees, Board Committees, funders, and Museum staff.
• Forge strong collaboration with the Finance, Investment, and Audit Committees.
• Develop forward-looking, predictive models, and financial analyses to enhance financial performance and to meet long-term strategic goals. Utilize enterprise data and employ advanced analytics to inform decision making.
• Responsible for all treasury functions, including managing cash and developing and sustaining banking relationships. Manage and track the performance of the Museum's endowment and cash investments, in consultation with professional investments advisors, in keeping with the policies and investment guidelines established by the Board's investments committee.
• Negotiate banking and finance-related contracts, including capital financing as needed.
• Define and monitor appropriate financial metrics. Create and manage financial dashboards.
• Serve as a member of the Senior Staff, providing financial leadership and clear guidance to the Executive Team.
• Other duties as assigned by the COO/CFO

Qualifications & Skills
• B.S. or M.S. in Accounting - or equivalent required. CPA and/or MBA a plus.
• Minimum eight years of accounting and finance experience, demonstrating progressively responsible leadership roles, including staff supervision responsibilities.
• Must have working knowledge of non-profit accounting in accordance with GAAP.
• Museum or related non-profit experience a plus.
• Strong analytical problem-solving skills and expertise in gathering, evaluating, and presenting financial information.
• Must also have experience with managing financial systems including general ledger software.
• Proficiency in computer spreadsheets, presentation software, modeling, and report writing are essential.
• Demonstrated ability to forge mutually respectful and effective relationships with diverse groups, including trustees, committee members, staff, supporters, auditors, and vendors.
• Outstanding oral and written communication skills are required. Ability to distill and articulate complex and sensitive financial information. Facile with speaking in front of various size audiences, including making presentations to various stakeholders including staff and trustees.
• Proven leader in organizing, supervising, and mentoring staff.
• A management style that balances a willingness to lead and offer opinions and direction with a collegial approach.
• Experience with modern analytic platforms and data visualization techniques is a plus.
• An entrepreneurial mindset with excitement for change and comfort with ambiguity.
• Ability to maintain an independent perspective and collaborative approach when presented with competing viewpoints.
• Working knowledge of Form 990 and other non-profit government/tax reporting is desirable.

Revised and reposted 2/27/23.

All jobs posted will remain open for at least ten business days.

We encourage both internal and external candidates to apply within the initial open posting period as the application close date may or may not be extended beyond that initial period.

Location: San Francisco, 151 3rd Street.

COVID-19 Environmental Factors: In keeping with city, county, and state regulations regarding large gatherings, and to contain the spread of coronavirus, the museum is following the city of San Francisco guidelines. As a part of our commitment to health and safety, COVID-19 vaccination is required for all current and newly hired employees and contractors.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

SFMOMA is an equal opportunity employer that is committed to diversity, equity, inclusion, and accessibility. No person shall be discriminated against based on race, color, religion, gender, gender identity, age, genetic information, ancestry/national origin, marital status, disability, medical condition, HIV status, sexual orientation, veteran/military status, and any other category protected by federal of state law. If you are a qualified individual with a disability, you may request reasonable accommodation if you are unable or limited in your ability to access job openings or with providing additional information asked in the job posting. You can request reasonable accommodation by contacting the People Team at talent@sfmoma.org Show more details...