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via Careers | Shi.com - ICIMS
schedule_type: Full-timework_from_home: 1
Job Summary
The ITAM Solutions Consultant (SC) is responsible for developing ITAM-related sales opportunities within the allocated sales territory, or customer accounts. ITAM services and deliverables are not all direct revenue-generating, the terms “customer” and “prospect” are expanded to include both revenue and non-revenue generating ITAM activities...
The ITAM Solutions Consultant will be a point-of-contact for prospective customers
Job Summary
The ITAM Solutions Consultant (SC) is responsible for developing ITAM-related sales opportunities within the allocated sales territory, or customer accounts. ITAM services and deliverables are not all direct revenue-generating, the terms “customer” and “prospect” are expanded to include both revenue and non-revenue generating ITAM activities...
The ITAM Solutions Consultant will be a point-of-contact for prospective customers of ITAM services and tools. The SC will prospect, develop, and proactively drive new sales opportunities and support marketing activities for ITAM services and will manage the “pipeline” of prospective customers to assure full utilization of resources and continual expansion of the customer base. The SC will coordinate with other SHI sales personnel to manage ongoing customer relations as they relate to deliverables to assure the customer’s expectations are reasonable, that deliverables are within the capabilities of the organisation, and that ongoing relations with the customer are continually expanding and improving. The SC is also the key owner of customer engagements to assure delivery of services to the customer’s expectations and satisfaction.
The ITAM Solutions Consultant will ideally be experienced in selling and promoting ITAM, SAM, Consultancy or Services and can be based either from our Somerset NJ, Austin TX, Los Angeles CA, San Francisco CA, Milton Keynes UK, Paris France offices, or Nationwide from a home office; however, it is expected that this role will require frequent travel both nationally and internationally (50%).
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
• Actively promote the sale and adoption of all ITAM Services including but not limited to Managed, Baseline, Hardware, Process, and Consultancy Services within both the SHI sales team and direct with SHI customers.
• Work as part of the ITAM sales team provide sales support to the ITAM Solutions Specialists, working as a team to ensure a positive customer experience and sales outcome.
• Support the allocated sales region/territory/accounts to promote and develop the adoption of ITAM services and ISVP partners.
• Actively promote the sale and adoption of SHI approved ITAM Select Vendor Program (ISVP) tools within both the SHI sales team and direct with SHI customers.
• Own the financial number for the allocated sales territory or accounts, it is a requirement to meet or exceed all financial and management targets.
• Engage and work proactively with ITAM Customer Success to ensure smooth handover of customers as well as supporting the ongoing relationship with our customers.
• Pursue and manage customer/prospect opportunities by working with the respective SHI Sales representatives.
• Work with SHI customers and prospects to present and promote ITAM Services and tool opportunities through conference calls, on-line meetings, and face-to-face customer presentations:
• Create customer proposals and statements of work for ITAM services.
• Complete responses to RFIs/RFPs/RFQs for ITAM services.
• Create sales tools and customer-facing documents for postings to MySHI and other internal communication vehicles.
• Travel for customer facing, department, vendor meetings and ITAM educational seminars or events.
• Create and manage multi-year sales plans to ensure that all personal and business targets are met or exceeded.
• Report Pipeline on a specified cadence to the Director - ITAM Sales, accurately forecast future sales and forming sales plans to adapt to constant shifts in the marketplace.
• Interface with pre-approved and selected ITAM Select Vendor Partners to promote and support their ITAM services and initiatives.
• Stay current on all changes/updates to product entitlements that could affect ITAM/SAM services; this includes but is not limited to collaborating with the SHI Licensing department, direct communication with vendors/manufacturers, participating in license and ITAM online communities
• Support all ITAM marketing events and campaigns providing reports and feedback as requested to support the holistic process.
• Collaborate with SHI’s Services departments to target Service opportunities with ITAM/SAM components.
• Present and demonstrate Services, tools & ISVP Tools to Customers and SHI Sales.
• Attend and support SHI events and vendor shows
• Manage general projects assigned by Director – ITAM Sales.
• Assist with onboarding and training for new ITAM team members including shadowing and mock calls etc.
• Assist with the creation of new ITAM Marketing Materials
• Present ITAM related presentations to customers at SHI Summits
• The ITAM Solutions Consultant is expected to understand all aspects of the ITAM and Software life-cycle – from licensing to purchasing to deployment to decommissioning.
Qualifications
• Candidates should possess a Bachelor’s Degree or equivalent preferred as well as a minimum of 2 years of experience within the IT Asset Management field
• The ITAM Solutions Consultant will be experienced is selling and promoting ITAM, SAM, Consultancy or Services
Required Skills
• Strong entrepreneurial spirit: a desire and willingness to “do whatever it takes”
• Exceptional communication and presentation skills
• Excellent sales & customer relationship skills
• Good research skills and the ability to manage details
• Excellent organization and time management skills
• Ability to stay self-motivated and self-directed
• Willingness to adapt to changing business and technical priorities
• Ability to work in a fast-paced, high-performance team environment
• Strong Active Listening skills
• Excellent written and verbal communication skills.
• Resourceful with ability to adapt quickly to changing environments
• Strong history of proven ITAM sales experience.
• Ability to create high-quality documentation with precision
• Willingness to travel as needed
• Ability to work with deadlines
• Meticulous attention to detail
• Highly organized and methodical
Certifications Required
The ITAM Solutions Consultant will hold some or all of the following accreditations or similar vendor accreditations; if the accreditations are not currently held the ITAM Solutions Consultant will be required to study and pass a minimum of the five mandatory of the following accreditations within a short period of commencing the role:
• Mandatory certifications:
• Complete all LISA Training Modules & pass all Exams
• ServiceNow Sales Fundamentals
• Microsoft 365 Fundamentals (MS-900)
• ITAM Select Vendor Program vendor training as requested
• Supplemental certifications:
• Volume License (70-705)
SHI is seeking a well-rounded experienced ITAM SC and therefore we welcome all other relevant skills and experience.
Additional Information
• The estimated annual pay range for this position is $58,000 - $95,000 which includes a base salary and commission. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Job Wrapping 1
#LI-Remote
Job Wrapping 2
#LI-AJ15 Show more details...
The ITAM Solutions Consultant (SC) is responsible for developing ITAM-related sales opportunities within the allocated sales territory, or customer accounts. ITAM services and deliverables are not all direct revenue-generating, the terms “customer” and “prospect” are expanded to include both revenue and non-revenue generating ITAM activities...
The ITAM Solutions Consultant will be a point-of-contact for prospective customers of ITAM services and tools. The SC will prospect, develop, and proactively drive new sales opportunities and support marketing activities for ITAM services and will manage the “pipeline” of prospective customers to assure full utilization of resources and continual expansion of the customer base. The SC will coordinate with other SHI sales personnel to manage ongoing customer relations as they relate to deliverables to assure the customer’s expectations are reasonable, that deliverables are within the capabilities of the organisation, and that ongoing relations with the customer are continually expanding and improving. The SC is also the key owner of customer engagements to assure delivery of services to the customer’s expectations and satisfaction.
The ITAM Solutions Consultant will ideally be experienced in selling and promoting ITAM, SAM, Consultancy or Services and can be based either from our Somerset NJ, Austin TX, Los Angeles CA, San Francisco CA, Milton Keynes UK, Paris France offices, or Nationwide from a home office; however, it is expected that this role will require frequent travel both nationally and internationally (50%).
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
• Actively promote the sale and adoption of all ITAM Services including but not limited to Managed, Baseline, Hardware, Process, and Consultancy Services within both the SHI sales team and direct with SHI customers.
• Work as part of the ITAM sales team provide sales support to the ITAM Solutions Specialists, working as a team to ensure a positive customer experience and sales outcome.
• Support the allocated sales region/territory/accounts to promote and develop the adoption of ITAM services and ISVP partners.
• Actively promote the sale and adoption of SHI approved ITAM Select Vendor Program (ISVP) tools within both the SHI sales team and direct with SHI customers.
• Own the financial number for the allocated sales territory or accounts, it is a requirement to meet or exceed all financial and management targets.
• Engage and work proactively with ITAM Customer Success to ensure smooth handover of customers as well as supporting the ongoing relationship with our customers.
• Pursue and manage customer/prospect opportunities by working with the respective SHI Sales representatives.
• Work with SHI customers and prospects to present and promote ITAM Services and tool opportunities through conference calls, on-line meetings, and face-to-face customer presentations:
• Create customer proposals and statements of work for ITAM services.
• Complete responses to RFIs/RFPs/RFQs for ITAM services.
• Create sales tools and customer-facing documents for postings to MySHI and other internal communication vehicles.
• Travel for customer facing, department, vendor meetings and ITAM educational seminars or events.
• Create and manage multi-year sales plans to ensure that all personal and business targets are met or exceeded.
• Report Pipeline on a specified cadence to the Director - ITAM Sales, accurately forecast future sales and forming sales plans to adapt to constant shifts in the marketplace.
• Interface with pre-approved and selected ITAM Select Vendor Partners to promote and support their ITAM services and initiatives.
• Stay current on all changes/updates to product entitlements that could affect ITAM/SAM services; this includes but is not limited to collaborating with the SHI Licensing department, direct communication with vendors/manufacturers, participating in license and ITAM online communities
• Support all ITAM marketing events and campaigns providing reports and feedback as requested to support the holistic process.
• Collaborate with SHI’s Services departments to target Service opportunities with ITAM/SAM components.
• Present and demonstrate Services, tools & ISVP Tools to Customers and SHI Sales.
• Attend and support SHI events and vendor shows
• Manage general projects assigned by Director – ITAM Sales.
• Assist with onboarding and training for new ITAM team members including shadowing and mock calls etc.
• Assist with the creation of new ITAM Marketing Materials
• Present ITAM related presentations to customers at SHI Summits
• The ITAM Solutions Consultant is expected to understand all aspects of the ITAM and Software life-cycle – from licensing to purchasing to deployment to decommissioning.
Qualifications
• Candidates should possess a Bachelor’s Degree or equivalent preferred as well as a minimum of 2 years of experience within the IT Asset Management field
• The ITAM Solutions Consultant will be experienced is selling and promoting ITAM, SAM, Consultancy or Services
Required Skills
• Strong entrepreneurial spirit: a desire and willingness to “do whatever it takes”
• Exceptional communication and presentation skills
• Excellent sales & customer relationship skills
• Good research skills and the ability to manage details
• Excellent organization and time management skills
• Ability to stay self-motivated and self-directed
• Willingness to adapt to changing business and technical priorities
• Ability to work in a fast-paced, high-performance team environment
• Strong Active Listening skills
• Excellent written and verbal communication skills.
• Resourceful with ability to adapt quickly to changing environments
• Strong history of proven ITAM sales experience.
• Ability to create high-quality documentation with precision
• Willingness to travel as needed
• Ability to work with deadlines
• Meticulous attention to detail
• Highly organized and methodical
Certifications Required
The ITAM Solutions Consultant will hold some or all of the following accreditations or similar vendor accreditations; if the accreditations are not currently held the ITAM Solutions Consultant will be required to study and pass a minimum of the five mandatory of the following accreditations within a short period of commencing the role:
• Mandatory certifications:
• Complete all LISA Training Modules & pass all Exams
• ServiceNow Sales Fundamentals
• Microsoft 365 Fundamentals (MS-900)
• ITAM Select Vendor Program vendor training as requested
• Supplemental certifications:
• Volume License (70-705)
SHI is seeking a well-rounded experienced ITAM SC and therefore we welcome all other relevant skills and experience.
Additional Information
• The estimated annual pay range for this position is $58,000 - $95,000 which includes a base salary and commission. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Job Wrapping 1
#LI-Remote
Job Wrapping 2
#LI-AJ15 Show more details...
via Careers | Shi.com - ICIMS
schedule_type: Full-timework_from_home: 1
Job Summary
The Director of Web Content will manage both a direct-report design team and work with an extended network of marketing stakeholders to plan the strategy and execution necessary to produce professional-grade design content for publication on SHI.com. The Director of Web Content will support the collective goals of SHI’s various external partners and internal sales and support... organizations by producing effective web-based marketing
Job Summary
The Director of Web Content will manage both a direct-report design team and work with an extended network of marketing stakeholders to plan the strategy and execution necessary to produce professional-grade design content for publication on SHI.com. The Director of Web Content will support the collective goals of SHI’s various external partners and internal sales and support... organizations by producing effective web-based marketing content, as well as coordinating various web initiatives, including but not limited to template development, continued CMS projects, information architecture changes, web optimization initiatives, and interaction with various digital platforms.
This position reports into the Creative Services Director within the Marketing organization and is a remote position with home office setup as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
• Lead the evolution of the marketing content on shi.com to drive a better user experience and increased engagement (downloads, form fills, event signups, etc.)
• Benchmark current performance, identify key areas for improvement, and work with internal stakeholder partners to build (and deliver) a plan of improvement
• Provide marketing leadership with monthly performance reports and recommendations for continual improvement across the site (more traffic, more time on page, more engagement); highlight under-performance and risk where it is identified
• Create an effective partnership with the IT e-commerce team at SHI to build better co-working and cross-functionality between the marketing and e-commerce sides of SHI.com
• Work with stakeholders across SHI business units to create and deliver a web strategy appropriate to supporting SHI’s diverse business units and international presence
• Work with product marketing and SHI business leaders to define a new Information Architecture that supports SHI’s evolving solution/services portfolio and aligns with a “four pillar” portfolio design; lead the execution of the IA plan, partnering with product marketing
• Partner with marketing communications to ensure SHI’s company information, culture, and supplier diversity content is refreshed as required
• Lead the team of web designers to continually improve the design and on-page experience of the SHI.com website; be responsible for the training, continual improvement, and career growth of the web design team members
• Support the continuing needs of product, partner, and growth marketing with fast-turnaround delivery of web pages (and edits) to support campaigns
• Ensure the graphical design is consistent with SHI brand guidelines and latest designs from creative team
Qualifications
• Bachelor’s degree in either graphic design, visual arts, web and UX, or web development
• 5+ years in a recognized leadership role in web
• Understanding of holistic SHI goals as well as those of various sales and support organizations
• Experience with .NET based content management systems (experience with Kentico Xperience a plus)
• Existing portfolio of web projects that will be provided for evaluation upon request
• Minimum 5+ years’ experience conceiving, designing, and producing web-based graphic design content
• Leadership background in web design or strategy and production experience using the applicable computer design tools, coding skills, and languages
• Background with technical and content SEO principles
• Experience using and interpreting data in Google Analytics
• Demonstrated understanding of UX design principles and accessibility guidelines
Required Skills
• Ability to complete tasks with efficiency and accuracy
• Ability to lead the strategic direction of Web Content
• Strong communication skills, both verbal and written
• Strong management/leadership skills
• Ability to give and accept constructive criticism/feedback with the constant goal of promoting both the SHI brand and our relationship with partners
• Ability to utilize HTML, CSS, Bootstrap framework, Responsive design fundamentals, and Adobe Creative Suite or similar design tools
• Ability to develop brand identity and promote consistency across both web and other marketing deliverables
Preferred Qualifications/Skills:
• Experience with Marketing Automation platforms (Marketo a plus)
• Experience with stylesheet development and CSS pre-processors
• Knowledge of javascript/jQuery
Additional Information
• The estimated annual pay range for this position is $100,000 - $130,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Job Wrapping 1
#INDMH Show more details...
The Director of Web Content will manage both a direct-report design team and work with an extended network of marketing stakeholders to plan the strategy and execution necessary to produce professional-grade design content for publication on SHI.com. The Director of Web Content will support the collective goals of SHI’s various external partners and internal sales and support... organizations by producing effective web-based marketing content, as well as coordinating various web initiatives, including but not limited to template development, continued CMS projects, information architecture changes, web optimization initiatives, and interaction with various digital platforms.
This position reports into the Creative Services Director within the Marketing organization and is a remote position with home office setup as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
• Lead the evolution of the marketing content on shi.com to drive a better user experience and increased engagement (downloads, form fills, event signups, etc.)
• Benchmark current performance, identify key areas for improvement, and work with internal stakeholder partners to build (and deliver) a plan of improvement
• Provide marketing leadership with monthly performance reports and recommendations for continual improvement across the site (more traffic, more time on page, more engagement); highlight under-performance and risk where it is identified
• Create an effective partnership with the IT e-commerce team at SHI to build better co-working and cross-functionality between the marketing and e-commerce sides of SHI.com
• Work with stakeholders across SHI business units to create and deliver a web strategy appropriate to supporting SHI’s diverse business units and international presence
• Work with product marketing and SHI business leaders to define a new Information Architecture that supports SHI’s evolving solution/services portfolio and aligns with a “four pillar” portfolio design; lead the execution of the IA plan, partnering with product marketing
• Partner with marketing communications to ensure SHI’s company information, culture, and supplier diversity content is refreshed as required
• Lead the team of web designers to continually improve the design and on-page experience of the SHI.com website; be responsible for the training, continual improvement, and career growth of the web design team members
• Support the continuing needs of product, partner, and growth marketing with fast-turnaround delivery of web pages (and edits) to support campaigns
• Ensure the graphical design is consistent with SHI brand guidelines and latest designs from creative team
Qualifications
• Bachelor’s degree in either graphic design, visual arts, web and UX, or web development
• 5+ years in a recognized leadership role in web
• Understanding of holistic SHI goals as well as those of various sales and support organizations
• Experience with .NET based content management systems (experience with Kentico Xperience a plus)
• Existing portfolio of web projects that will be provided for evaluation upon request
• Minimum 5+ years’ experience conceiving, designing, and producing web-based graphic design content
• Leadership background in web design or strategy and production experience using the applicable computer design tools, coding skills, and languages
• Background with technical and content SEO principles
• Experience using and interpreting data in Google Analytics
• Demonstrated understanding of UX design principles and accessibility guidelines
Required Skills
• Ability to complete tasks with efficiency and accuracy
• Ability to lead the strategic direction of Web Content
• Strong communication skills, both verbal and written
• Strong management/leadership skills
• Ability to give and accept constructive criticism/feedback with the constant goal of promoting both the SHI brand and our relationship with partners
• Ability to utilize HTML, CSS, Bootstrap framework, Responsive design fundamentals, and Adobe Creative Suite or similar design tools
• Ability to develop brand identity and promote consistency across both web and other marketing deliverables
Preferred Qualifications/Skills:
• Experience with Marketing Automation platforms (Marketo a plus)
• Experience with stylesheet development and CSS pre-processors
• Knowledge of javascript/jQuery
Additional Information
• The estimated annual pay range for this position is $100,000 - $130,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Job Wrapping 1
#INDMH Show more details...
via Careers | Shi.com - ICIMS
schedule_type: Full-timework_from_home: 1
Job Summary
The Program Manager - IT Vendor Management is a key role within the IT department. The Program Manager - IT Vendor Management will be responsible for creating and implementing a vendor management program to be used for negotiating new contracts including, but not limited to software publishers, cloud providers, and third-party implementation partners. This role will be instrumental... in establishing a contract repository, maintaining
Job Summary
The Program Manager - IT Vendor Management is a key role within the IT department. The Program Manager - IT Vendor Management will be responsible for creating and implementing a vendor management program to be used for negotiating new contracts including, but not limited to software publishers, cloud providers, and third-party implementation partners. This role will be instrumental... in establishing a contract repository, maintaining the vendor catalog, performing audits to assess the usage/performance of vendors, tracking budgets and spend, onboarding new vendors, and offboarding existing vendors.
The Program Manager - IT Vendor Management will report to the Director of PMO and IT Communications and is a remote position with Home Office setup as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
• Work with IT teams to reduce their risk of a software audit and mitigate the risk of non-compliance
• Work with IT Leadership to structure and negotiate with Tier 1 software vendors including Microsoft, Oracle and IBM on the following:
• Cost reduction strategies
• Increased discount negotiations
• Reduction in the number of contracts with a single vendor
• Consolidation, review, and/or re-negotiation of contracts to ensure improved alignment with IT’s near and long terms plans
• Re-alignment of IT’s vendor relations and contracts following mergers, acquisitions, or divestitures to obtain optimal results
• Review and re-negotiation of contracts to ensure that existing contract portfolios remain relevant to both IT and SHI
• Engage with other SHI departments to collaborate in the delivery of integrated services
• Attend, support, and represent SHI at conferences and events including industry events, SHI Summits and Webinars
Qualifications
• Bachelor’s Degree or equivalent
• Minimum 3 years’ experience managing vendor contracts
• Minimum 3 years’ program management experience
Required Skills
• Strong entrepreneurial spirit with a desire and willingness to “do whatever it takes”
• Strong business acumen with a client-oriented, professional services mindset
• Ability to work effectively within all levels of the organization, including C-Level executives
• Strong leadership qualities with the ability to create an engaged and positive work environment
• Ability to work both individually and in a fast-paced, high performance team environment
• Exceptional written and verbal communication skills
• Ability to create high-quality documentation with precision
• Excellent analytical and research skills
• Ability to successfully manage several projects simultaneously
• Strong problem solving, organizational, and time management skills
• Ability to multi-task and complete tasks with efficiency and accuracy
• Creativity and innovation skills with the ability to think outside of the box and generate new ideas
• Highly organized and methodical with meticulous attention to detail
• Self-motivated with the ability to work with limited direction and oversight
• Flexible with the ability to adapt to changing business priorities and deadlines
• Willingness and ability to travel as needed
• Ability to self-study and engage in independent work to increase job-related knowledge and skills
• Desire to remain up to date with industry trends and current knowledge of top IT vendors
• Passionate about building programs from the ground up
Preferred Qualifications/Skills:
• Previous experience using the ServiceNow platform is a plus
Unique Requirements
• Position requires up to 25% travel on an as-needed basis
Additional Information
• The estimated annual pay range for this position is $70,000 - $100,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Show more details...
The Program Manager - IT Vendor Management is a key role within the IT department. The Program Manager - IT Vendor Management will be responsible for creating and implementing a vendor management program to be used for negotiating new contracts including, but not limited to software publishers, cloud providers, and third-party implementation partners. This role will be instrumental... in establishing a contract repository, maintaining the vendor catalog, performing audits to assess the usage/performance of vendors, tracking budgets and spend, onboarding new vendors, and offboarding existing vendors.
The Program Manager - IT Vendor Management will report to the Director of PMO and IT Communications and is a remote position with Home Office setup as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
• Work with IT teams to reduce their risk of a software audit and mitigate the risk of non-compliance
• Work with IT Leadership to structure and negotiate with Tier 1 software vendors including Microsoft, Oracle and IBM on the following:
• Cost reduction strategies
• Increased discount negotiations
• Reduction in the number of contracts with a single vendor
• Consolidation, review, and/or re-negotiation of contracts to ensure improved alignment with IT’s near and long terms plans
• Re-alignment of IT’s vendor relations and contracts following mergers, acquisitions, or divestitures to obtain optimal results
• Review and re-negotiation of contracts to ensure that existing contract portfolios remain relevant to both IT and SHI
• Engage with other SHI departments to collaborate in the delivery of integrated services
• Attend, support, and represent SHI at conferences and events including industry events, SHI Summits and Webinars
Qualifications
• Bachelor’s Degree or equivalent
• Minimum 3 years’ experience managing vendor contracts
• Minimum 3 years’ program management experience
Required Skills
• Strong entrepreneurial spirit with a desire and willingness to “do whatever it takes”
• Strong business acumen with a client-oriented, professional services mindset
• Ability to work effectively within all levels of the organization, including C-Level executives
• Strong leadership qualities with the ability to create an engaged and positive work environment
• Ability to work both individually and in a fast-paced, high performance team environment
• Exceptional written and verbal communication skills
• Ability to create high-quality documentation with precision
• Excellent analytical and research skills
• Ability to successfully manage several projects simultaneously
• Strong problem solving, organizational, and time management skills
• Ability to multi-task and complete tasks with efficiency and accuracy
• Creativity and innovation skills with the ability to think outside of the box and generate new ideas
• Highly organized and methodical with meticulous attention to detail
• Self-motivated with the ability to work with limited direction and oversight
• Flexible with the ability to adapt to changing business priorities and deadlines
• Willingness and ability to travel as needed
• Ability to self-study and engage in independent work to increase job-related knowledge and skills
• Desire to remain up to date with industry trends and current knowledge of top IT vendors
• Passionate about building programs from the ground up
Preferred Qualifications/Skills:
• Previous experience using the ServiceNow platform is a plus
Unique Requirements
• Position requires up to 25% travel on an as-needed basis
Additional Information
• The estimated annual pay range for this position is $70,000 - $100,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Show more details...
via Careers | Shi.com - ICIMS
schedule_type: Full-timework_from_home: 1
Job Summary
The Global Enterprise Architect is a strategic, customer-facing member of the Global Account Team. The Global Enterprise Architect is a consultative partner for our large enterprise customers, focusing on understanding their goals and strategies and mapping solutions to business outcomes. The incumbent in this role will have a deep understanding of various technology solutions and... capabilities around Next-Gen Hybrid Infrastructure,
Job Summary
The Global Enterprise Architect is a strategic, customer-facing member of the Global Account Team. The Global Enterprise Architect is a consultative partner for our large enterprise customers, focusing on understanding their goals and strategies and mapping solutions to business outcomes. The incumbent in this role will have a deep understanding of various technology solutions and... capabilities around Next-Gen Hybrid Infrastructure, Modern Workplace, Hybrid Cost Management, and Enterprise Cybersecurity.
The Global Enterprise Architect is responsible for developing cross-functional strategies and solutions bringing together technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers solve their business challenges.
This position reports to the Global Director of Presales Enterprise Architecture and will have a Home Office setup.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
• Demonstrate leadership to ensure that SHI's recommended solutions are comprehensive, achieve customer expectations, and meet business objectives
• Engage with multiple layers of contacts within an organization to gain insights into the client’s environment
• Translates the clients’ business and technical objectives into solutions
• Act as liaison between client stakeholders and SHI subject matter experts (SMEs)
• Position SHI services and drive the development of supporting documentation
• Accountable to manage opportunities and engage specialty resources to drive multi-faceted solution development
• Focused on delivering a world class customer experience
• Participate in account planning and execution
• Ongoing training and learning to understand and position SHI’s service offerings
• Territorial alignment with strategic OEM partners
• Educate and develop sales teams on technical selling, product training, SHI services, and technology trends
Qualifications
• Proficient with Microsoft Office Products, including Visio, PowerPoint, Excel, and Word
• Experienced with building and understanding detailed SOW documentation
• 7+ years' client-facing experience working on one or more complex data center, cloud, security, or network infrastructure solutions
• Experience supporting enterprise accounts desired
• Familiarity with the RFI/RFP process
• Conceptual understanding around Disaster Recovery, Business Continuity, High Availability Solutions, and Virtualization technologies
• Expertise in mainstream technologies including Dell, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure and AWS
• Experience with Public and Private Cloud Solutions
Required Skills
• Possess a real passion for technology
• Outstanding written and verbal communication skills
• Proven ability to build relationships with customers
• Proactive mindset
• Excellent presentation skills
• Ability to work effectively, add value as a team member, and assume a leadership role for the team
• Ability to train and disseminate information within an area or operation
• Ability to resolve and close complex technical and selling situations
• Ability to work effectively within all levels of an organization, both internally and externally
• Ability to work both individually and in a team environment
• Must be results driven with a strong sense of urgency
• Attention to detail, organization, and follow up skills are critical
• Initiative to research and resolve problems with a positive attitude
• Exceptional time management skills
• Strong documentation skills to include system/network diagrams and presentations
Unique Requirements
• Up to 25% travel required
Additional Information
• The estimated annual pay range for this position is $175,000 - $250,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Show more details...
The Global Enterprise Architect is a strategic, customer-facing member of the Global Account Team. The Global Enterprise Architect is a consultative partner for our large enterprise customers, focusing on understanding their goals and strategies and mapping solutions to business outcomes. The incumbent in this role will have a deep understanding of various technology solutions and... capabilities around Next-Gen Hybrid Infrastructure, Modern Workplace, Hybrid Cost Management, and Enterprise Cybersecurity.
The Global Enterprise Architect is responsible for developing cross-functional strategies and solutions bringing together technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers solve their business challenges.
This position reports to the Global Director of Presales Enterprise Architecture and will have a Home Office setup.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
• Demonstrate leadership to ensure that SHI's recommended solutions are comprehensive, achieve customer expectations, and meet business objectives
• Engage with multiple layers of contacts within an organization to gain insights into the client’s environment
• Translates the clients’ business and technical objectives into solutions
• Act as liaison between client stakeholders and SHI subject matter experts (SMEs)
• Position SHI services and drive the development of supporting documentation
• Accountable to manage opportunities and engage specialty resources to drive multi-faceted solution development
• Focused on delivering a world class customer experience
• Participate in account planning and execution
• Ongoing training and learning to understand and position SHI’s service offerings
• Territorial alignment with strategic OEM partners
• Educate and develop sales teams on technical selling, product training, SHI services, and technology trends
Qualifications
• Proficient with Microsoft Office Products, including Visio, PowerPoint, Excel, and Word
• Experienced with building and understanding detailed SOW documentation
• 7+ years' client-facing experience working on one or more complex data center, cloud, security, or network infrastructure solutions
• Experience supporting enterprise accounts desired
• Familiarity with the RFI/RFP process
• Conceptual understanding around Disaster Recovery, Business Continuity, High Availability Solutions, and Virtualization technologies
• Expertise in mainstream technologies including Dell, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure and AWS
• Experience with Public and Private Cloud Solutions
Required Skills
• Possess a real passion for technology
• Outstanding written and verbal communication skills
• Proven ability to build relationships with customers
• Proactive mindset
• Excellent presentation skills
• Ability to work effectively, add value as a team member, and assume a leadership role for the team
• Ability to train and disseminate information within an area or operation
• Ability to resolve and close complex technical and selling situations
• Ability to work effectively within all levels of an organization, both internally and externally
• Ability to work both individually and in a team environment
• Must be results driven with a strong sense of urgency
• Attention to detail, organization, and follow up skills are critical
• Initiative to research and resolve problems with a positive attitude
• Exceptional time management skills
• Strong documentation skills to include system/network diagrams and presentations
Unique Requirements
• Up to 25% travel required
Additional Information
• The estimated annual pay range for this position is $175,000 - $250,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Show more details...
via Careers | Shi.com - ICIMS
schedule_type: Full-time
Job Summary
The Corp Regional Solutions Director is a Technical Sales and Pre-Sales Manager that is customer, partner and company facing to uncover and develop opportunities. The Corp Regional Sales Director will support a team of Engineers, Architects and Specialists whose focus is to bring the right technical solutions to meet customer needs. The RSD will coach, train and be involved in... customer meetings to move the process forward and actively
Job Summary
The Corp Regional Solutions Director is a Technical Sales and Pre-Sales Manager that is customer, partner and company facing to uncover and develop opportunities. The Corp Regional Sales Director will support a team of Engineers, Architects and Specialists whose focus is to bring the right technical solutions to meet customer needs. The RSD will coach, train and be involved in... customer meetings to move the process forward and actively close deals with the team.
The Corp Regional Solutions Director reports to Area Vice President or Vice President. This position is a remote position with a home office set up, however required to reside in the Northeast territory in order to support business need.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include but not limited to:
• Engages with multiple layers of contacts within an organization, including but not limited to CIO, CTO, IT Directors, Application Managers, to sell, build relationships and Uncover opportunities
• Develops the region/territory based on strategic account planning by collaborating with sales leadership and extended ASG team
• Collaborates with sales team and helps close deal by speaking on the technical side of recommended solutions
• Builds strong relationships and trust with customers, partners, and company employees
• Deliver a world-class customer experience by executing company vision and mission statement
• Engage and get to know the Local Technology Community (MFG’s and SI Partners) and the appropriate customer technical personnel to establish market credibility
• Deliver a world-class customer experience by executing company vision and mission statement
• Strategically train sales team on positioning of company solution practices to ensure they understand customers on-going enterprise needs
• Execute SHI Sales Methodology and strategy with direct reports, sales counterparts, partners and customers with Regional Sales Teams
• Engages with teams ensuring value prop, resource usage, opportunity development and visibility to general business (Corp / District / Region)
• Ensure presales engineering teams are collaborating and communicating
• Keeps a pulse on the overall health of the area of business they are supporting.
• Account profiling and penetration to find multiple Solution Practices in existing accounts
• Attract, develop and retain top talent by working closely with company recruiting team to attract talent, engage in regular coaching, and reward top performers
• Pipeline management for regional opportunities
• Monitor employee performance and attendance records, act on performance issues in a fair and consistent manner and provide actionable feedback, address personnel issues, and provide employee recognition
Qualifications
• Bachelor’s Degree or equivalent work experience
• Minimum 5 years in a Pre-Sales Technical role
• Experience working in complex Data Center, Cloud, Collaboration, Security and Network sales opportunities
• Advanced knowledge of servers, storage, cloud, security, networking and virtualization and their business impact
• Deep understanding and experience working with enterprise technology organizations (Dell/EMC, HPE, Cisco, VMWare, AWS, Microsoft, Palo Alto, Customers, etc) and knowledge of IT competitive landscape
• Advanced knowledge of Microsoft Excel/Visio/PPT and delivering customer proposals
• Experience working with Business Intelligence tools
• Development and coaching experience
#LI-HW1#corp
Required Skills
• Possess Management/Leadership skills
• Ability to monitor employee performance and exhibit high level of confidentiality with employees and management
• Strong sales and communication skills
• Highly organized with process driven mentality
• Ability to clearly communicate ideas and effectively work well with employees and collaborate in a team setting
• Ability to discipline behavior that is unacceptable by SHI's policies/standards
• Ability to motivate team by setting a mission then turning it into clear, specific and measurable incremental goals
• Ability to create a positive work environment by building trust, respecting employees and promoting confidence
• Able to qualify and profile accounts based on Corp segment criteria
• Ability to critically think about a subject and analyze ways that an action would affect the outcome
• Excellent prioritization skills
• Strategic planning abilities in line with business segment and company initiatives
• Ability to be honest and hold oneself accountable to build trust and serve as an example
• Ability to clearly define roles and responsibilities
• Able to establish short-and long-term goals, use open and supportive communication, and collaboratively solve problems
• Proactive mindset with a sales mentality
• Consultative approach with expert understanding of how data center technology enables business success
Unique Requirements
• Position requires 50% of travel for business
Additional Information
• The estimated annual pay range for this position is $180,000 - $275,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Job Wrapping 1
#LI-HW1 Show more details...
The Corp Regional Solutions Director is a Technical Sales and Pre-Sales Manager that is customer, partner and company facing to uncover and develop opportunities. The Corp Regional Sales Director will support a team of Engineers, Architects and Specialists whose focus is to bring the right technical solutions to meet customer needs. The RSD will coach, train and be involved in... customer meetings to move the process forward and actively close deals with the team.
The Corp Regional Solutions Director reports to Area Vice President or Vice President. This position is a remote position with a home office set up, however required to reside in the Northeast territory in order to support business need.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include but not limited to:
• Engages with multiple layers of contacts within an organization, including but not limited to CIO, CTO, IT Directors, Application Managers, to sell, build relationships and Uncover opportunities
• Develops the region/territory based on strategic account planning by collaborating with sales leadership and extended ASG team
• Collaborates with sales team and helps close deal by speaking on the technical side of recommended solutions
• Builds strong relationships and trust with customers, partners, and company employees
• Deliver a world-class customer experience by executing company vision and mission statement
• Engage and get to know the Local Technology Community (MFG’s and SI Partners) and the appropriate customer technical personnel to establish market credibility
• Deliver a world-class customer experience by executing company vision and mission statement
• Strategically train sales team on positioning of company solution practices to ensure they understand customers on-going enterprise needs
• Execute SHI Sales Methodology and strategy with direct reports, sales counterparts, partners and customers with Regional Sales Teams
• Engages with teams ensuring value prop, resource usage, opportunity development and visibility to general business (Corp / District / Region)
• Ensure presales engineering teams are collaborating and communicating
• Keeps a pulse on the overall health of the area of business they are supporting.
• Account profiling and penetration to find multiple Solution Practices in existing accounts
• Attract, develop and retain top talent by working closely with company recruiting team to attract talent, engage in regular coaching, and reward top performers
• Pipeline management for regional opportunities
• Monitor employee performance and attendance records, act on performance issues in a fair and consistent manner and provide actionable feedback, address personnel issues, and provide employee recognition
Qualifications
• Bachelor’s Degree or equivalent work experience
• Minimum 5 years in a Pre-Sales Technical role
• Experience working in complex Data Center, Cloud, Collaboration, Security and Network sales opportunities
• Advanced knowledge of servers, storage, cloud, security, networking and virtualization and their business impact
• Deep understanding and experience working with enterprise technology organizations (Dell/EMC, HPE, Cisco, VMWare, AWS, Microsoft, Palo Alto, Customers, etc) and knowledge of IT competitive landscape
• Advanced knowledge of Microsoft Excel/Visio/PPT and delivering customer proposals
• Experience working with Business Intelligence tools
• Development and coaching experience
#LI-HW1#corp
Required Skills
• Possess Management/Leadership skills
• Ability to monitor employee performance and exhibit high level of confidentiality with employees and management
• Strong sales and communication skills
• Highly organized with process driven mentality
• Ability to clearly communicate ideas and effectively work well with employees and collaborate in a team setting
• Ability to discipline behavior that is unacceptable by SHI's policies/standards
• Ability to motivate team by setting a mission then turning it into clear, specific and measurable incremental goals
• Ability to create a positive work environment by building trust, respecting employees and promoting confidence
• Able to qualify and profile accounts based on Corp segment criteria
• Ability to critically think about a subject and analyze ways that an action would affect the outcome
• Excellent prioritization skills
• Strategic planning abilities in line with business segment and company initiatives
• Ability to be honest and hold oneself accountable to build trust and serve as an example
• Ability to clearly define roles and responsibilities
• Able to establish short-and long-term goals, use open and supportive communication, and collaboratively solve problems
• Proactive mindset with a sales mentality
• Consultative approach with expert understanding of how data center technology enables business success
Unique Requirements
• Position requires 50% of travel for business
Additional Information
• The estimated annual pay range for this position is $180,000 - $275,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Job Wrapping 1
#LI-HW1 Show more details...
via Careers | Shi.com - ICIMS
schedule_type: Full-timework_from_home: 1
Job Summary
The Sr. Director of Proposals, working with SHI Senior Leadership, oversees a department responsible for responding to customer RFx, content creation and management, and strategic vision for client acquisition and retention. The Sr. Director of Proposals will mentor and guide a team of managers and will act as a point of escalation for senior leadership...
The Sr. Director of Proposals reports to the VP of Contract Capture and Strategy.
Job Summary
The Sr. Director of Proposals, working with SHI Senior Leadership, oversees a department responsible for responding to customer RFx, content creation and management, and strategic vision for client acquisition and retention. The Sr. Director of Proposals will mentor and guide a team of managers and will act as a point of escalation for senior leadership...
The Sr. Director of Proposals reports to the VP of Contract Capture and Strategy. This will be a remote position but may be required to report to SHI headquarters for company meetings and conferences as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include but are not limited to:
• Develop, enhance and improve Best Practices for overall strategy on Capture, Proposals and Contract Success
• Directly manage and lead a group of Proposal, Content, and Operations Managers
• Collaborate with Senior Leadership on strategies for improving proposal responses and content management
• Develop strategic win themes and discriminators to differentiate the company from our competitors
• Collaborate with Capture leadership on developing strategic pursuit plans and processes
• Collaborate with Content Management leadership on final content approval
• Understand and act on overall vision and strategy, delegating appropriately to team managers
• Oversee the interviewing and hiring of team members, encouraging diversity of background and experience
• Accomplish department objectives by planning and evaluating team functions
• Manage staff by hiring, coaching, training, and disciplining employees.
• Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes
Qualifications
• Bachelor’s Degree
• Minimum 10 years’ experience with contract negotiation or proposals
• Minimum 7 years in a management role
• Experience in a customer facing customer service role
• Proficiency in Microsoft applications (Word, Excel, SharePoint)
Required Skills
• Effectively work independently while guiding and mentoring team managers
• Possesses strong analytical skills
• Excellent written and verbal communication
• Detail oriented with time management and prioritization skills
• Ability to multi-task, determining priorities, follow-up and keeping track of objectives on team and individual assignments
• Capable of determining priorities, goals and objectives of work functions assigned
• Ability to meet SLAs and high-volume activity
• Ability to understand internal systems and tools
• Excellent interpersonal skills with ability to effectively work in a team environment and under general supervision
• Ability to work effectively within all levels of an organization, both internally and externally
• Strong understanding of contract terms and conditions and negotiation skills
• Self-starter with strategic vision and critical thinking skills
• Team building and collaboration abilities by unifying teams and setting common goals
• Ability to set clear objectives and goals by enabling staff understanding of their own duties and the duties of their peers
• Ability to motivate a team by setting a mission then turning it into clear, specific, and measurable incremental goals
Preferred Skills:
• APMP certification, or similar certification
Unique Requirements
• 25% travel required for customer meeting and internal conferences
Additional Information
• The estimated annual pay range for this position is $120,000 - $200,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Show more details...
The Sr. Director of Proposals, working with SHI Senior Leadership, oversees a department responsible for responding to customer RFx, content creation and management, and strategic vision for client acquisition and retention. The Sr. Director of Proposals will mentor and guide a team of managers and will act as a point of escalation for senior leadership...
The Sr. Director of Proposals reports to the VP of Contract Capture and Strategy. This will be a remote position but may be required to report to SHI headquarters for company meetings and conferences as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include but are not limited to:
• Develop, enhance and improve Best Practices for overall strategy on Capture, Proposals and Contract Success
• Directly manage and lead a group of Proposal, Content, and Operations Managers
• Collaborate with Senior Leadership on strategies for improving proposal responses and content management
• Develop strategic win themes and discriminators to differentiate the company from our competitors
• Collaborate with Capture leadership on developing strategic pursuit plans and processes
• Collaborate with Content Management leadership on final content approval
• Understand and act on overall vision and strategy, delegating appropriately to team managers
• Oversee the interviewing and hiring of team members, encouraging diversity of background and experience
• Accomplish department objectives by planning and evaluating team functions
• Manage staff by hiring, coaching, training, and disciplining employees.
• Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes
Qualifications
• Bachelor’s Degree
• Minimum 10 years’ experience with contract negotiation or proposals
• Minimum 7 years in a management role
• Experience in a customer facing customer service role
• Proficiency in Microsoft applications (Word, Excel, SharePoint)
Required Skills
• Effectively work independently while guiding and mentoring team managers
• Possesses strong analytical skills
• Excellent written and verbal communication
• Detail oriented with time management and prioritization skills
• Ability to multi-task, determining priorities, follow-up and keeping track of objectives on team and individual assignments
• Capable of determining priorities, goals and objectives of work functions assigned
• Ability to meet SLAs and high-volume activity
• Ability to understand internal systems and tools
• Excellent interpersonal skills with ability to effectively work in a team environment and under general supervision
• Ability to work effectively within all levels of an organization, both internally and externally
• Strong understanding of contract terms and conditions and negotiation skills
• Self-starter with strategic vision and critical thinking skills
• Team building and collaboration abilities by unifying teams and setting common goals
• Ability to set clear objectives and goals by enabling staff understanding of their own duties and the duties of their peers
• Ability to motivate a team by setting a mission then turning it into clear, specific, and measurable incremental goals
Preferred Skills:
• APMP certification, or similar certification
Unique Requirements
• 25% travel required for customer meeting and internal conferences
Additional Information
• The estimated annual pay range for this position is $120,000 - $200,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Show more details...
via Careers | Shi.com - ICIMS
schedule_type: Full-timework_from_home: 1
Job Summary
The ServiceNow Developer will contribute to a team of specialists providing development support to SHI customers related to the workflows they are automating in their ServiceNow environments. The ServiceNow Developer will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of the customers’ ServiceNow... platform.
The ServiceNow Developer will be experienced with
Job Summary
The ServiceNow Developer will contribute to a team of specialists providing development support to SHI customers related to the workflows they are automating in their ServiceNow environments. The ServiceNow Developer will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of the customers’ ServiceNow... platform.
The ServiceNow Developer will be experienced with ServiceNow implementations of ITSM, ITAM, and ITOM and will have practical experience with the implications of sustaining those processes. The ServiceNow Developer will be part of the SHI project team focused on delivering successful customer outcomes on the ServiceNow platform.
The ServiceNow Developer reports to the Technical Architect – ServiceNow and can be home or office based from SHI office locations. It is expected that this role may require infrequent travel both nationally and internationally (max 10%).
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but not limited to:
• Implement ServiceNow platform capabilities specifically the ITAM, ITSM and ITOM modules including form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations.
• Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer.
• Identify potential “problem” areas within customer ServiceNow environments and provide advice on problem resolution.
• Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform.
• The ServiceNow Developer will complete all work within agreed timescales and KPI’s.
• Assist SHI teams in managing project timelines and customer expectations.
• See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM.
• Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations.
• Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle – from licensing to purchasing to deployment to decommissioning.
• Learn and follow the ITAM department standards to ensure all projects are conducted professionally, ethically, and in a manner consistent with SHI quality standards.
Qualifications
• Candidates will hold a Bachelor’s Degree or equivalent experience
• Minimum 3 years holding a position configuring and customizing ServiceNow projects
• Minimum of 3 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.)
• Experience implementing, configuring, and customizing ServiceNow including experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.).
• Detailed knowledge of ITIL methodologies, JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, Service Catalog).
• Detailed knowledge of relational databases, Directory service integration experience (Active Directory, LDAP, etc.), and knowledge of Single Sign-on using various authentication methods (token, SAML 1.1, SAML 2.0)
Required Skills
• Strong entrepreneurial spirit; a desire and willingness to “do whatever it takes”
• Client-oriented, professional services mind-set
• Ability to manage several projects simultaneously
• Good research skills and the ability to manage details
• Good analytical skills
• Good written and verbal communication skills
• Excellent organization and time management skills
• Ability to think outside the box
• Ability to stay self-motivated and self-directed
• Willingness to adapt to changing business and technical priorities
• Ability to work in a fast-paced, high-performance team environment
• Proven experience in ITAM in a similar or same field
• Ability to create high-quality documentation with precision
• Ability to work with deadlines
• Meticulous attention to detail
• Highly organized and methodical
Preferred Skills/Qualifications
• ServiceNow Implementation Specialist in two or more applications preferred
• Additional experience within the IT or Software Asset Management field
• A second language (preferably French or Spanish) will be an advantage
Certifications Required
The ideal candidate will hold the following accreditations; if the accreditations are not currently held the successful candidate will be required to study and pass all the following accreditations within a short period of commencing the role. If the mandatory certifications are not currently held then you will be required to study and pass the following mandatory certifications at a minimum within a 6-month period of commencing the role:
Mandatory certifications:
• ServiceNow System Administrator
• ServiceNow Fundamentals
• ServiceNow Implementation Methodology Fundamentals
• ServiceNow Platform Implementation
• ITAM all modules
• ITSM all modules through to ITSM Professional
• CMDB and Vendor Portfolio Management
• ITOM module, focusing on Discovery and cloud management
Unique Requirements
• It is expected that this role may require infrequent travel both nationally and internationally (max 10%)
Additional Information
• The estimated annual pay range for this position is $70,000 - $130,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Show more details...
The ServiceNow Developer will contribute to a team of specialists providing development support to SHI customers related to the workflows they are automating in their ServiceNow environments. The ServiceNow Developer will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of the customers’ ServiceNow... platform.
The ServiceNow Developer will be experienced with ServiceNow implementations of ITSM, ITAM, and ITOM and will have practical experience with the implications of sustaining those processes. The ServiceNow Developer will be part of the SHI project team focused on delivering successful customer outcomes on the ServiceNow platform.
The ServiceNow Developer reports to the Technical Architect – ServiceNow and can be home or office based from SHI office locations. It is expected that this role may require infrequent travel both nationally and internationally (max 10%).
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but not limited to:
• Implement ServiceNow platform capabilities specifically the ITAM, ITSM and ITOM modules including form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations.
• Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer.
• Identify potential “problem” areas within customer ServiceNow environments and provide advice on problem resolution.
• Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform.
• The ServiceNow Developer will complete all work within agreed timescales and KPI’s.
• Assist SHI teams in managing project timelines and customer expectations.
• See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM.
• Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations.
• Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle – from licensing to purchasing to deployment to decommissioning.
• Learn and follow the ITAM department standards to ensure all projects are conducted professionally, ethically, and in a manner consistent with SHI quality standards.
Qualifications
• Candidates will hold a Bachelor’s Degree or equivalent experience
• Minimum 3 years holding a position configuring and customizing ServiceNow projects
• Minimum of 3 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.)
• Experience implementing, configuring, and customizing ServiceNow including experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.).
• Detailed knowledge of ITIL methodologies, JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, Service Catalog).
• Detailed knowledge of relational databases, Directory service integration experience (Active Directory, LDAP, etc.), and knowledge of Single Sign-on using various authentication methods (token, SAML 1.1, SAML 2.0)
Required Skills
• Strong entrepreneurial spirit; a desire and willingness to “do whatever it takes”
• Client-oriented, professional services mind-set
• Ability to manage several projects simultaneously
• Good research skills and the ability to manage details
• Good analytical skills
• Good written and verbal communication skills
• Excellent organization and time management skills
• Ability to think outside the box
• Ability to stay self-motivated and self-directed
• Willingness to adapt to changing business and technical priorities
• Ability to work in a fast-paced, high-performance team environment
• Proven experience in ITAM in a similar or same field
• Ability to create high-quality documentation with precision
• Ability to work with deadlines
• Meticulous attention to detail
• Highly organized and methodical
Preferred Skills/Qualifications
• ServiceNow Implementation Specialist in two or more applications preferred
• Additional experience within the IT or Software Asset Management field
• A second language (preferably French or Spanish) will be an advantage
Certifications Required
The ideal candidate will hold the following accreditations; if the accreditations are not currently held the successful candidate will be required to study and pass all the following accreditations within a short period of commencing the role. If the mandatory certifications are not currently held then you will be required to study and pass the following mandatory certifications at a minimum within a 6-month period of commencing the role:
Mandatory certifications:
• ServiceNow System Administrator
• ServiceNow Fundamentals
• ServiceNow Implementation Methodology Fundamentals
• ServiceNow Platform Implementation
• ITAM all modules
• ITSM all modules through to ITSM Professional
• CMDB and Vendor Portfolio Management
• ITOM module, focusing on Discovery and cloud management
Unique Requirements
• It is expected that this role may require infrequent travel both nationally and internationally (max 10%)
Additional Information
• The estimated annual pay range for this position is $70,000 - $130,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Show more details...
via Careers | Shi.com - ICIMS
schedule_type: Full-timework_from_home: 1
Job Summary
The Microsoft Licensing Executive will act as a customer facing licensing solutions subject matter expert within the Microsoft discipline. The Licensing Executive will provide front line support for SHI's Account Executives and our customers. The Licensing Executive will work with the SHI Account Executives to directly support SHI’s customer base in understanding the on-going... licensing and operational needs of their Microsoft environment
Job Summary
The Microsoft Licensing Executive will act as a customer facing licensing solutions subject matter expert within the Microsoft discipline. The Licensing Executive will provide front line support for SHI's Account Executives and our customers. The Licensing Executive will work with the SHI Account Executives to directly support SHI’s customer base in understanding the on-going... licensing and operational needs of their Microsoft environment through various presentation and communication models during the lifecycle of that customer relationship.
This position is a remote position with Home Office setup as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
• Act as Customer Facing Licensing Solutions "Consultant"
• Evaluate and review complex Microsoft proposals/amendments
• Executing & Selling Customers on Net New Microsoft Agreements.
• Executing On-Time Renewals and True-ups for existing SHI customers
• Interpret Microsoft volume license contracts for customers/prospects
• Assist Account Executives with SHI’s Agreement Optimization Plan(T-36)
• Educate the sales teams on Microsoft programs and best practices for driving EA’s and Microsoft revenue.
• Strategize on deliverables for cost analysis/proposal creation
• Develop and implement both company-wide and client facing training webinars geared toward the latest changes in Microsoft licensing, products, and programs
• Will travel as required by the role
• Will keep up to date on relevant Microsoft certifications and technologies
Qualifications
• Bachelor's Degree or relevant work experience required
• Excellent knowledge of Microsoft solutions and volume licensing programs
• Minimum 3-5 years providing direct support for Microsoft Volume Licensing sales and support lifecycle
• Experience serving as a Subject Matter expert in a product or service
Required Skills
• Strong verbal and written communication skills
• Strong presentation/public speaking skills
• Strong analytical skills
• Ability to understand data and drive actions based on quantitative and qualitative insights/trends
• Ability to consume and retain large quantities of rapidly changing information
• Ability to articulate complex concepts in a simple and easy to understand manner
• Eagerness to take initiative and persist in accomplishing objectives
• Ability to develop strong relationships through written and verbal communication skills
Preferred Qualifications/skills:
• Working knowledge of Excel
• Working knowledge of PowerPoint
• Experience working with the sales process involved with Microsoft Volume Licensing and Operations
Additional Information
• The estimated annual pay range for this position is $70,000 - $120,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Show more details...
The Microsoft Licensing Executive will act as a customer facing licensing solutions subject matter expert within the Microsoft discipline. The Licensing Executive will provide front line support for SHI's Account Executives and our customers. The Licensing Executive will work with the SHI Account Executives to directly support SHI’s customer base in understanding the on-going... licensing and operational needs of their Microsoft environment through various presentation and communication models during the lifecycle of that customer relationship.
This position is a remote position with Home Office setup as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
• Act as Customer Facing Licensing Solutions "Consultant"
• Evaluate and review complex Microsoft proposals/amendments
• Executing & Selling Customers on Net New Microsoft Agreements.
• Executing On-Time Renewals and True-ups for existing SHI customers
• Interpret Microsoft volume license contracts for customers/prospects
• Assist Account Executives with SHI’s Agreement Optimization Plan(T-36)
• Educate the sales teams on Microsoft programs and best practices for driving EA’s and Microsoft revenue.
• Strategize on deliverables for cost analysis/proposal creation
• Develop and implement both company-wide and client facing training webinars geared toward the latest changes in Microsoft licensing, products, and programs
• Will travel as required by the role
• Will keep up to date on relevant Microsoft certifications and technologies
Qualifications
• Bachelor's Degree or relevant work experience required
• Excellent knowledge of Microsoft solutions and volume licensing programs
• Minimum 3-5 years providing direct support for Microsoft Volume Licensing sales and support lifecycle
• Experience serving as a Subject Matter expert in a product or service
Required Skills
• Strong verbal and written communication skills
• Strong presentation/public speaking skills
• Strong analytical skills
• Ability to understand data and drive actions based on quantitative and qualitative insights/trends
• Ability to consume and retain large quantities of rapidly changing information
• Ability to articulate complex concepts in a simple and easy to understand manner
• Eagerness to take initiative and persist in accomplishing objectives
• Ability to develop strong relationships through written and verbal communication skills
Preferred Qualifications/skills:
• Working knowledge of Excel
• Working knowledge of PowerPoint
• Experience working with the sales process involved with Microsoft Volume Licensing and Operations
Additional Information
• The estimated annual pay range for this position is $70,000 - $120,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Show more details...
via Careers | Shi.com - ICIMS
schedule_type: Full-time
Job Summary
SHI's Corp Solutions Consultant - Network & Security will represent SHI as the trusted advisor on all areas of Networking (i.e., routing, switching, load balancing, proxies, and firewalls) & Network Security. They will possess skill sets related to analyzing, designing (architecture), and implementing Network services. This includes initiating and participating in projects comprised... of both technical and non-technical team members.
Job Summary
SHI's Corp Solutions Consultant - Network & Security will represent SHI as the trusted advisor on all areas of Networking (i.e., routing, switching, load balancing, proxies, and firewalls) & Network Security. They will possess skill sets related to analyzing, designing (architecture), and implementing Network services. This includes initiating and participating in projects comprised... of both technical and non-technical team members. Consultants will possess excellent communication & collaboration skills and the ability to produce professional presentations intended to influence at all levels of an organization.
This position is a remote position with home office setup as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include but not limited to:
• Performs Implementation services that may include design, architecture analysis, deployment, troubleshooting, configuration, upgrades, migrations, and network engineering
• Serve as the technical lead and subject matter expert on projects and being accountable for the project outcome
• Collect, produce, and update deployment and design documentation
• Assist with developing, updating, and continually improving Network & Security Service offerings
• Act as a trusted advisor for our technical sales teams, assist with opportunity discovery, participate in customer solution / engagement scoping, and sales enablement efforts
• Identify and document best practices / recommendations (people / process / technology), and assist with strategy & roadmap planning
• Effectively communicate findings and recommendations to technical and executive client stakeholders through written deliverables and verbal presentations
• Develop reports, lessons learned, presentations and supporting documentation for both client engagements and internal discussions
• Stay current on new technology, trends, and market behavior by studying market trends and the industry landscape
• Obtain applicable technical certifications, directed by annual professional development plans & leadership
Qualifications
• Bachelor’s, Technical degree, or related work experience (Network Engineering / Computer Science / etc.)
• Minimum 5 years of technical experience with increasing responsibility
• Minimum 3 years’ experience designing, implementing, and integrating Cisco, Palo Alto or Fortinet technology
• Combined experience as Network Operations / Administration & Networking Consultant
• Available to travel to client sites upon reasonable request
Preferred certifications:
• Cisco – CCNA, CCNP, CCIE
• Palo Alto – PCNSE, PCNSC
#LI-MR2
Required Skills
• Proficiency with the design, implementation, configuration, and support of Cisco & Palo Alto networking & security solutions.
• Experience in initiating and leading consultative network projects & initiatives
• Excellent consultative skills in addressing networking and security challenges
• Strong collaboration skills and ability to thrive in a team culture
• Passion for innovation, technology, networking, and continued learning/improvement
• Excellent written, presentation, white boarding, and verbal communication skills
• Excellent organizational and time management skills
• Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non-technical audiences
• Proven situational awareness with proficient and timely decision-making skills
• Passionate about successful customers outcomes
• Ability to work effectively within all levels of an organization (internally & externally)
• Ability to work both individually and in a team environment
• Must be results driven with a strong sense of urgency
• Attention to detail and follow up skills are critical
• Ability to become a customer advocate / trusted advisor
Preferred Skills:
• Minimum 2+ years’ experience of consulting services
• Proficient in other NGFW / Networking technologies
• AWS / Azure / GCP Network & Security Knowledge
Certifications Required
• Cisco – CCNA, CCNP, CCIE
• Palo Alto – PCNSE, PCNSC
• Fortinet – NSE4 or higher
Unique Requirements
• Travel to customer sites, up to 30% annually
Additional Information
• The estimated pay range for this position is $100,000 -$200,000, which includes a base salary and bonuses. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location, and therefore will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Show more details...
SHI's Corp Solutions Consultant - Network & Security will represent SHI as the trusted advisor on all areas of Networking (i.e., routing, switching, load balancing, proxies, and firewalls) & Network Security. They will possess skill sets related to analyzing, designing (architecture), and implementing Network services. This includes initiating and participating in projects comprised... of both technical and non-technical team members. Consultants will possess excellent communication & collaboration skills and the ability to produce professional presentations intended to influence at all levels of an organization.
This position is a remote position with home office setup as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include but not limited to:
• Performs Implementation services that may include design, architecture analysis, deployment, troubleshooting, configuration, upgrades, migrations, and network engineering
• Serve as the technical lead and subject matter expert on projects and being accountable for the project outcome
• Collect, produce, and update deployment and design documentation
• Assist with developing, updating, and continually improving Network & Security Service offerings
• Act as a trusted advisor for our technical sales teams, assist with opportunity discovery, participate in customer solution / engagement scoping, and sales enablement efforts
• Identify and document best practices / recommendations (people / process / technology), and assist with strategy & roadmap planning
• Effectively communicate findings and recommendations to technical and executive client stakeholders through written deliverables and verbal presentations
• Develop reports, lessons learned, presentations and supporting documentation for both client engagements and internal discussions
• Stay current on new technology, trends, and market behavior by studying market trends and the industry landscape
• Obtain applicable technical certifications, directed by annual professional development plans & leadership
Qualifications
• Bachelor’s, Technical degree, or related work experience (Network Engineering / Computer Science / etc.)
• Minimum 5 years of technical experience with increasing responsibility
• Minimum 3 years’ experience designing, implementing, and integrating Cisco, Palo Alto or Fortinet technology
• Combined experience as Network Operations / Administration & Networking Consultant
• Available to travel to client sites upon reasonable request
Preferred certifications:
• Cisco – CCNA, CCNP, CCIE
• Palo Alto – PCNSE, PCNSC
#LI-MR2
Required Skills
• Proficiency with the design, implementation, configuration, and support of Cisco & Palo Alto networking & security solutions.
• Experience in initiating and leading consultative network projects & initiatives
• Excellent consultative skills in addressing networking and security challenges
• Strong collaboration skills and ability to thrive in a team culture
• Passion for innovation, technology, networking, and continued learning/improvement
• Excellent written, presentation, white boarding, and verbal communication skills
• Excellent organizational and time management skills
• Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non-technical audiences
• Proven situational awareness with proficient and timely decision-making skills
• Passionate about successful customers outcomes
• Ability to work effectively within all levels of an organization (internally & externally)
• Ability to work both individually and in a team environment
• Must be results driven with a strong sense of urgency
• Attention to detail and follow up skills are critical
• Ability to become a customer advocate / trusted advisor
Preferred Skills:
• Minimum 2+ years’ experience of consulting services
• Proficient in other NGFW / Networking technologies
• AWS / Azure / GCP Network & Security Knowledge
Certifications Required
• Cisco – CCNA, CCNP, CCIE
• Palo Alto – PCNSE, PCNSC
• Fortinet – NSE4 or higher
Unique Requirements
• Travel to customer sites, up to 30% annually
Additional Information
• The estimated pay range for this position is $100,000 -$200,000, which includes a base salary and bonuses. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location, and therefore will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Show more details...
via Careers | Shi.com - ICIMS
schedule_type: Full-timework_from_home: 1
Job Summary
The goal of Automation Engineering is to reduce manual tasks and the associated load while improving efficiency with greater levels of reliability, and to use technology to streamline manual processes that are redundant or inconsistent...
As a Process Automation Engineer, you will use modern Robotic Process Automation (RPA) tools, software delivery tools, docker containers, programming languages, and release automation systems to empower
Job Summary
The goal of Automation Engineering is to reduce manual tasks and the associated load while improving efficiency with greater levels of reliability, and to use technology to streamline manual processes that are redundant or inconsistent...
As a Process Automation Engineer, you will use modern Robotic Process Automation (RPA) tools, software delivery tools, docker containers, programming languages, and release automation systems to empower our applications to respond to rapid growth. The Process Automation Engineer will work in a transformation team documenting software functionality, working on development frameworks, and debugging web-based applications. The Process Automation Engineer will utilize infrastructure as code, post-mortem meetings, and best DevOps practices.
This position reports to the Vice President of Transformation in the Group Strategy department. Our team performs their job duties from a home office or other remote location but may also be required to infrequently report to an SHI office location for internal meetings.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
• Develop and implement new automation programs and processes in a DevOps/Agile environment
• Maintain and improve the performance of existing automation programs with CI/CD methodologies and tools
• Define, configure, and validate backup processes for entire application or individual components (i.e., MySQL/MariaDB, Cassandra, MSSQL, etc.), as well as entire infrastructure deployments
• Collaborate with different teams and be responsible for multiple tasks and multiple projects simultaneously
• Troubleshoot production issues and coordinate with the development team to streamline code testing, validation, deployment, and performance
• Manage code deployments, fixes, updates, and related processes associated with a release
• Implement automation tools and frameworks (CI/CD pipelines), utilizing the best practices in continuous integration
• Optimize our products' computing architecture to maximize the utilization of resources
• Stay current with industry trends and source new ways for our business to improve
• Understand and translate Process design into solution design
• Work with business IT teams to analyze, evaluate and recommend design alternatives
• Design and develop robotic components including process flows, control objects, exception handling, notifications etc.
• Configuration and maintenance of bots through version control
• Prototyping and implementation of enhancements, control and tuning of pre-built automation processes
• Perform end to end testing of the bots to ensure quality and meet defined SLAs
• Support all applications development effort involving RPA tools
• Develop test scenarios and test scripts for the bots
• Preparation of key deliverables such as design documents, test documentation, training materials and administration/procedural guides.
• Work in large teams developing and delivering solutions to support large scale data management platforms following Agile methodology
Qualifications
• Bachelor’s degree in Computer Science or a related discipline
• Strong Experience with RPA, OO scripting (Python/GoLang)
• Hands on experience on AA360 and IQ Bot
• Should have built automations for different applications like windows, web, outlook, office 365 etc.
• Experience in control room activities
• Good Understanding on project architecture and technical design/solution
• Working knowledge of VB Scripting
• Should have experience in integrating the RPA tool with external applications using DLLs or other APIs as required
• Experience building / deploying Docker/Kubernetes
• Strong understanding of JSON (JavaScript Object Notation) and/or YAML data models
• Version control experience using Git or other SCM (Software Configuration Management) software
• Experience using monitoring tools and monitoring applications in production environments (e.g., Prometheus, Grafana)
• Good understanding of general CI/CD paradigms (e.g., GitOps)
Required Skills
• Effective communication skills when talking about technical concepts
• Strong analytical and research skills
• Receptive listening skills with the ability to present ideas in a clear, concise fashion to technical and non-technical audiences
• Excellent troubleshooting skills with the ability to diagnose problems
• Ability to recommend changes or updates in programming, documentation, and training to address system deficiencies and user needs
• Deductive reasoning abilities
• Ability to self-learn and keep up to date with evolving practices and designs of the organization
• Ability to remain consistent in delivering outputs efficiently and of high quality
Preferred Skills:
• Understand capabilities and limitations of mobile, web, and desktop operating systems and environments
• Experience using and administering AWS S3, GitHub/Gitlab/Azure DevOps
• Familiarity with automating the deployment of infrastructure (e.g., Terraform, CF/ARM Templates, or similar)
• Experience with various code repository and artifact storage solutions
• Ability to effectively participate in cross-department efforts
• Familiarity with enterprise-scale projects
• Automation Tools Experience: (Ansible, Puppet, Chef, Redfish)
• Cloud Certification with AWS, Azure, GCP cloud
Certifications Required
• Certified RPA Professional
• Certified Kubernetes Administrator (CKA)
• Microsoft Azure/AWS Fundamentals
• Automation Anywhere Advance certification
• Automation Anywhere Master certification
Unique Requirements
Working experience with RPA Platform like UiPath and Automation Anywhere
Additional Information
• The estimated annual pay range for this position is $60,000 - $100,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Job Wrapping 1
#INDMH Show more details...
The goal of Automation Engineering is to reduce manual tasks and the associated load while improving efficiency with greater levels of reliability, and to use technology to streamline manual processes that are redundant or inconsistent...
As a Process Automation Engineer, you will use modern Robotic Process Automation (RPA) tools, software delivery tools, docker containers, programming languages, and release automation systems to empower our applications to respond to rapid growth. The Process Automation Engineer will work in a transformation team documenting software functionality, working on development frameworks, and debugging web-based applications. The Process Automation Engineer will utilize infrastructure as code, post-mortem meetings, and best DevOps practices.
This position reports to the Vice President of Transformation in the Group Strategy department. Our team performs their job duties from a home office or other remote location but may also be required to infrequently report to an SHI office location for internal meetings.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
• Develop and implement new automation programs and processes in a DevOps/Agile environment
• Maintain and improve the performance of existing automation programs with CI/CD methodologies and tools
• Define, configure, and validate backup processes for entire application or individual components (i.e., MySQL/MariaDB, Cassandra, MSSQL, etc.), as well as entire infrastructure deployments
• Collaborate with different teams and be responsible for multiple tasks and multiple projects simultaneously
• Troubleshoot production issues and coordinate with the development team to streamline code testing, validation, deployment, and performance
• Manage code deployments, fixes, updates, and related processes associated with a release
• Implement automation tools and frameworks (CI/CD pipelines), utilizing the best practices in continuous integration
• Optimize our products' computing architecture to maximize the utilization of resources
• Stay current with industry trends and source new ways for our business to improve
• Understand and translate Process design into solution design
• Work with business IT teams to analyze, evaluate and recommend design alternatives
• Design and develop robotic components including process flows, control objects, exception handling, notifications etc.
• Configuration and maintenance of bots through version control
• Prototyping and implementation of enhancements, control and tuning of pre-built automation processes
• Perform end to end testing of the bots to ensure quality and meet defined SLAs
• Support all applications development effort involving RPA tools
• Develop test scenarios and test scripts for the bots
• Preparation of key deliverables such as design documents, test documentation, training materials and administration/procedural guides.
• Work in large teams developing and delivering solutions to support large scale data management platforms following Agile methodology
Qualifications
• Bachelor’s degree in Computer Science or a related discipline
• Strong Experience with RPA, OO scripting (Python/GoLang)
• Hands on experience on AA360 and IQ Bot
• Should have built automations for different applications like windows, web, outlook, office 365 etc.
• Experience in control room activities
• Good Understanding on project architecture and technical design/solution
• Working knowledge of VB Scripting
• Should have experience in integrating the RPA tool with external applications using DLLs or other APIs as required
• Experience building / deploying Docker/Kubernetes
• Strong understanding of JSON (JavaScript Object Notation) and/or YAML data models
• Version control experience using Git or other SCM (Software Configuration Management) software
• Experience using monitoring tools and monitoring applications in production environments (e.g., Prometheus, Grafana)
• Good understanding of general CI/CD paradigms (e.g., GitOps)
Required Skills
• Effective communication skills when talking about technical concepts
• Strong analytical and research skills
• Receptive listening skills with the ability to present ideas in a clear, concise fashion to technical and non-technical audiences
• Excellent troubleshooting skills with the ability to diagnose problems
• Ability to recommend changes or updates in programming, documentation, and training to address system deficiencies and user needs
• Deductive reasoning abilities
• Ability to self-learn and keep up to date with evolving practices and designs of the organization
• Ability to remain consistent in delivering outputs efficiently and of high quality
Preferred Skills:
• Understand capabilities and limitations of mobile, web, and desktop operating systems and environments
• Experience using and administering AWS S3, GitHub/Gitlab/Azure DevOps
• Familiarity with automating the deployment of infrastructure (e.g., Terraform, CF/ARM Templates, or similar)
• Experience with various code repository and artifact storage solutions
• Ability to effectively participate in cross-department efforts
• Familiarity with enterprise-scale projects
• Automation Tools Experience: (Ansible, Puppet, Chef, Redfish)
• Cloud Certification with AWS, Azure, GCP cloud
Certifications Required
• Certified RPA Professional
• Certified Kubernetes Administrator (CKA)
• Microsoft Azure/AWS Fundamentals
• Automation Anywhere Advance certification
• Automation Anywhere Master certification
Unique Requirements
Working experience with RPA Platform like UiPath and Automation Anywhere
Additional Information
• The estimated annual pay range for this position is $60,000 - $100,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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