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Most recent job postings at ShipBob
via LinkedIn
posted_at: 20 hours agoschedule_type: Full-timework_from_home: 1
We Aim To Be a Place Where You Can
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable...
• Write Your Career Story . Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the
We Aim To Be a Place Where You Can
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable...
• Write Your Career Story . Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Title: Lead Product Manager, Outbound Fulfillment
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description
As the Lead Product Manager, Outbound Fulfillment, you will be building the industry leading WMS outbound technologies for our fulfillment partners and self-fulfilled merchants to maximize their productivity, reduce order cycle time and delight shoppers with exceptional unboxing experience globally. You will be defining the product vision and strategies that deliver Walmart and Amazon level fulfillment services to any size merchant who is part of the ShipBob family.
This role is for someone who is highly systematic, and loves establishing success metrics. In Product, we believe in being outcome-oriented and testing and measuring everything so we can collectively take ownership of our results.
What You’ll Do
• Manage vision, strategy and roadmap for 1-2 scrum teams consisting of 5+ engineers each.
• Expertly manages cross functional teams to successfully deliver highly complex products, end-to-end. Serve as a subject-matter expert on one or more areas of specialization.
• From concept to launch, own the execution of picking, packing and shipping capabilities of ShipBob WMS for both fulfillment partners and self-fulfillment merchants.
• Manage by example and backstop outbound fulfillment roadmap with a high-level strategy and vision. You will mentor the team to build their ability to think big, be resourceful and communicate a strategy.
• Develop a deep level of user empathy through product data, competitive analysis, and user research.
• Convert feedback from customers and stakeholders into simple and effective features.
• Know the success metrics for your product area and build the tracking plan to support it; understand and communicate how the work that you’re prioritizing is helping deliver those metrics.
• Employ techniques to collaboratively identify risks upfront and proactively resolve them in the product design phase.
• Steer ideation sessions to address issues and foster cohesion with other stakeholders.
• Use your experience to handle conflict quickly and effectively.
• Work cross-functionally with marketing, engineering, design, and senior management to rapidly execute and iterate.
• Evangelize the product roadmap and ensure alignment across multiple scrum teams.
• Additional duties and responsibilities as necessary.
What You’ll Bring To The Table
• 12 years of e-commerce Fulfillment Technology experience.
• Experience managing a product team with engineers and UX triad.
• Experience with data and optimization tools and designing experiments to optimize the conversion funnel.
• Technical acumen to facilitate the design and development of software solutions.
• A healthy balance of skepticism and curiosity.
• Ability to influence without authority.
• An acute understanding of the software development lifecycle and agile methodologies.
• Ability to work under deadlines in an ambiguous environment.
• Relentless user-centricity.
• A data-driven mindset.
• Excellent written and verbal communication skills.
• Nice to have:
• Tier 1 WMS development and implementation experience (Manhattan Associates, JDA).
• Fulfillment system product management experience with major retailers.
Classification: Exempt
Reports to: Sr Director of Product Management, Global Fulfillment Technology
Perks & Benefits
• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave and Paid Emergency Leave
• Floating Holidays (2 days/year)
• Wellness Days (1 day/quarter)
• 401K Match
• Competitive Salary, Performance Bonus & Equity
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $ 162,711.00 - $220,000.00 .
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You
At ShipBob, we’re looking to bring on board people who embody our core values:
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble . We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.
About Us
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Show more details...
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable...
• Write Your Career Story . Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Title: Lead Product Manager, Outbound Fulfillment
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description
As the Lead Product Manager, Outbound Fulfillment, you will be building the industry leading WMS outbound technologies for our fulfillment partners and self-fulfilled merchants to maximize their productivity, reduce order cycle time and delight shoppers with exceptional unboxing experience globally. You will be defining the product vision and strategies that deliver Walmart and Amazon level fulfillment services to any size merchant who is part of the ShipBob family.
This role is for someone who is highly systematic, and loves establishing success metrics. In Product, we believe in being outcome-oriented and testing and measuring everything so we can collectively take ownership of our results.
What You’ll Do
• Manage vision, strategy and roadmap for 1-2 scrum teams consisting of 5+ engineers each.
• Expertly manages cross functional teams to successfully deliver highly complex products, end-to-end. Serve as a subject-matter expert on one or more areas of specialization.
• From concept to launch, own the execution of picking, packing and shipping capabilities of ShipBob WMS for both fulfillment partners and self-fulfillment merchants.
• Manage by example and backstop outbound fulfillment roadmap with a high-level strategy and vision. You will mentor the team to build their ability to think big, be resourceful and communicate a strategy.
• Develop a deep level of user empathy through product data, competitive analysis, and user research.
• Convert feedback from customers and stakeholders into simple and effective features.
• Know the success metrics for your product area and build the tracking plan to support it; understand and communicate how the work that you’re prioritizing is helping deliver those metrics.
• Employ techniques to collaboratively identify risks upfront and proactively resolve them in the product design phase.
• Steer ideation sessions to address issues and foster cohesion with other stakeholders.
• Use your experience to handle conflict quickly and effectively.
• Work cross-functionally with marketing, engineering, design, and senior management to rapidly execute and iterate.
• Evangelize the product roadmap and ensure alignment across multiple scrum teams.
• Additional duties and responsibilities as necessary.
What You’ll Bring To The Table
• 12 years of e-commerce Fulfillment Technology experience.
• Experience managing a product team with engineers and UX triad.
• Experience with data and optimization tools and designing experiments to optimize the conversion funnel.
• Technical acumen to facilitate the design and development of software solutions.
• A healthy balance of skepticism and curiosity.
• Ability to influence without authority.
• An acute understanding of the software development lifecycle and agile methodologies.
• Ability to work under deadlines in an ambiguous environment.
• Relentless user-centricity.
• A data-driven mindset.
• Excellent written and verbal communication skills.
• Nice to have:
• Tier 1 WMS development and implementation experience (Manhattan Associates, JDA).
• Fulfillment system product management experience with major retailers.
Classification: Exempt
Reports to: Sr Director of Product Management, Global Fulfillment Technology
Perks & Benefits
• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave and Paid Emergency Leave
• Floating Holidays (2 days/year)
• Wellness Days (1 day/quarter)
• 401K Match
• Competitive Salary, Performance Bonus & Equity
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $ 162,711.00 - $220,000.00 .
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You
At ShipBob, we’re looking to bring on board people who embody our core values:
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble . We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.
About Us
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Show more details...
via Simplify
posted_at: 3 days agoschedule_type: Full-time
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Role Description:
As a Revenue Enablement Specialist, you will support in the designing, creating and delivering of training, certifications, and sales performance improvement initiatives. In partnership with the Revenue Enablement team, you will coordinate between different departments to ensure alignment of initiatives with the company’s objectives and goals.
You will need to be genuinely passionate about sales, have an attitude of constantly striving to get better and have a passion for supporting the buildout of organizational and scalable capabilities whilst identifying process improvement. You will need to do so while remaining humble and focused on our mission of bringing best in class logistics to our customers.
What you’ll do:
• Improve and implement elements of Onboarding, Ongoing Enablement, and Development of sales knowledge and skills.
• Consistently own and update all content to ensure relevance with the support of the Director, Revenue Enablement.
• Assess performance through various reports, surveys, interviews, and analyses.
• Oversee processes and systems for efficacy and continuous improvement of the sales functions.
• Help identify OKRs (objectives and key results) for each program created along with dedicated timelines throughout each project undertaken.
• Assist in creating content, curriculum, exercises, and events as part of program delivery.
• Collaborate with sales, sales leaders, marketing, product, customer success, and HR to achieve shared goals and success.
What you’ll bring to the table:
• 1+ years’ experience in a sales role.
• Experience in enablement, marketing, training, and learning and development preferred.
• Strong Communication skills that focus on storytelling, presenting, writing, and visual elements.
• Demonstrated ability to support the delivery of measurable results to the business.
• Proficient understanding of sales concepts, sales processes, and sales methodologies.
• Experience in building learning programs, curriculum, and eLearning preferred
• Ability to use video editing tools to develop content along with other eLearning tools preferred.
• Mid-market sales experience or exposure in enablement is a plus.
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $45,264 - $75,441.
Perks & Benefits:
• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave and Paid Emergency Leave
• Floating Holidays (2 days/year)
• Wellness Days (1 day/quarter)
• 401K Match
• Competitive Salary, Performance Bonus & Equity
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
Fun Culture >>> Check us out on Instagram (@lifeatshipbob)
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.
About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Show more details...
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Role Description:
As a Revenue Enablement Specialist, you will support in the designing, creating and delivering of training, certifications, and sales performance improvement initiatives. In partnership with the Revenue Enablement team, you will coordinate between different departments to ensure alignment of initiatives with the company’s objectives and goals.
You will need to be genuinely passionate about sales, have an attitude of constantly striving to get better and have a passion for supporting the buildout of organizational and scalable capabilities whilst identifying process improvement. You will need to do so while remaining humble and focused on our mission of bringing best in class logistics to our customers.
What you’ll do:
• Improve and implement elements of Onboarding, Ongoing Enablement, and Development of sales knowledge and skills.
• Consistently own and update all content to ensure relevance with the support of the Director, Revenue Enablement.
• Assess performance through various reports, surveys, interviews, and analyses.
• Oversee processes and systems for efficacy and continuous improvement of the sales functions.
• Help identify OKRs (objectives and key results) for each program created along with dedicated timelines throughout each project undertaken.
• Assist in creating content, curriculum, exercises, and events as part of program delivery.
• Collaborate with sales, sales leaders, marketing, product, customer success, and HR to achieve shared goals and success.
What you’ll bring to the table:
• 1+ years’ experience in a sales role.
• Experience in enablement, marketing, training, and learning and development preferred.
• Strong Communication skills that focus on storytelling, presenting, writing, and visual elements.
• Demonstrated ability to support the delivery of measurable results to the business.
• Proficient understanding of sales concepts, sales processes, and sales methodologies.
• Experience in building learning programs, curriculum, and eLearning preferred
• Ability to use video editing tools to develop content along with other eLearning tools preferred.
• Mid-market sales experience or exposure in enablement is a plus.
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $45,264 - $75,441.
Perks & Benefits:
• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave and Paid Emergency Leave
• Floating Holidays (2 days/year)
• Wellness Days (1 day/quarter)
• 401K Match
• Competitive Salary, Performance Bonus & Equity
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
Fun Culture >>> Check us out on Instagram (@lifeatshipbob)
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.
About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Show more details...
via Y Combinator
schedule_type: Full-timesalary: 65K–108K a yearwork_from_home: 1
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Title: Carrier Manager
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
As a Carrier Manager at ShipBob, you will be primarily responsible for managing carrier relationships (UPS, FedEx, DHL, etc) to make sure packages are flowing through their systems and facilities in the most efficient way possible and making sure that the customers get their shipments on time. Shipping is directly related to ShipBob’s overall customer experience and you will be able to impact it positively in a meaningful way.
What you’ll do:
• Establish and manage carrier performance tracking and carrier performance improvement initiatives, which includes coordinating carrier quarterly reviews to hold carriers accountable.
• Manage Carrier Analyst that will be responsible for executing the day (i.e., solutioning missed pick-ups / drop-offs, securing additional capacity, etc).
• Identify coverage or service gaps in defined carrier portfolio / network and work to evaluate prospective carriers.
• Identify bottlenecks in carrier package flows and partner with carriers to improve service levels.
• Create processes and educate internal teams to ensure continuous flow of packages through the carriers’ supply chain.
• Identify trends in service disruptions and work with carriers to mitigate (i.e. reduce lost and damage rates).
• Own pick-up / drop-off master schedules with carriers.
• Support ShipBob freight specialists as needed.
• Identify additional reporting tools and requirements needed to effectively manage carrier portfolio.
• Create transportation related SOPs as needed.
• Identify gaps in label generation/carrier selection and work with Easypost and Tech Team to reduce the number of shipments bouncing back.
• Support ad hoc carrier requests.
• Additional duties and responsibilities as necessary.
What you’ll bring to the table:
• Bachelor's Degree in Supply Chain Management, Business Administration, or Project Management/Engineering.
• 3-4 years of experience in ecommerce and shipping industry.
• Knowledge of major shipping carrier operations is a must.
• Excellent computer and data skills, most importantly in Microsoft Excel.
• Knowledge of international shipping (DDP, DDU, de minimis - does it ring a bell?) is a plus.
Classification: Salaried/Exempt
Reports to: Director, Transportation
Perks & Benefits:
• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Quarterly Wellness Day
• 401K Match
• Competitive Salary, Performance Bonus & Equity
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
• Fun Culture >>>Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $65,000 - $108,000** .**
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.
About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Show more details...
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Title: Carrier Manager
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
As a Carrier Manager at ShipBob, you will be primarily responsible for managing carrier relationships (UPS, FedEx, DHL, etc) to make sure packages are flowing through their systems and facilities in the most efficient way possible and making sure that the customers get their shipments on time. Shipping is directly related to ShipBob’s overall customer experience and you will be able to impact it positively in a meaningful way.
What you’ll do:
• Establish and manage carrier performance tracking and carrier performance improvement initiatives, which includes coordinating carrier quarterly reviews to hold carriers accountable.
• Manage Carrier Analyst that will be responsible for executing the day (i.e., solutioning missed pick-ups / drop-offs, securing additional capacity, etc).
• Identify coverage or service gaps in defined carrier portfolio / network and work to evaluate prospective carriers.
• Identify bottlenecks in carrier package flows and partner with carriers to improve service levels.
• Create processes and educate internal teams to ensure continuous flow of packages through the carriers’ supply chain.
• Identify trends in service disruptions and work with carriers to mitigate (i.e. reduce lost and damage rates).
• Own pick-up / drop-off master schedules with carriers.
• Support ShipBob freight specialists as needed.
• Identify additional reporting tools and requirements needed to effectively manage carrier portfolio.
• Create transportation related SOPs as needed.
• Identify gaps in label generation/carrier selection and work with Easypost and Tech Team to reduce the number of shipments bouncing back.
• Support ad hoc carrier requests.
• Additional duties and responsibilities as necessary.
What you’ll bring to the table:
• Bachelor's Degree in Supply Chain Management, Business Administration, or Project Management/Engineering.
• 3-4 years of experience in ecommerce and shipping industry.
• Knowledge of major shipping carrier operations is a must.
• Excellent computer and data skills, most importantly in Microsoft Excel.
• Knowledge of international shipping (DDP, DDU, de minimis - does it ring a bell?) is a plus.
Classification: Salaried/Exempt
Reports to: Director, Transportation
Perks & Benefits:
• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Quarterly Wellness Day
• 401K Match
• Competitive Salary, Performance Bonus & Equity
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
• Fun Culture >>>Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $65,000 - $108,000** .**
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.
About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Show more details...
via Simplify
posted_at: 26 days agoschedule_type: Full-time
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Title: Merchant Success Manager
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
The Merchant Success Manager (MSM) will join ShipBob’s growing Merchant Success team responsible for understanding the unique strategic needs of each of our merchants and delivering massive value to help facilitate their growth and success. The MSM will build and manage strong partnerships through a variety of communication methods, including regular proactive health checks, strategic quarterly business reviews, phone, and email correspondence to ensure a positive business impact.
About You:
At ShipBob, we’re looking for individuals who embody our core values:
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
What you’ll do:
• Consultation: Understanding Merchant Needs and Goals.
• Upon account assignment, uncover what “success” means to a Merchant.
• Continually re-evaluate success criteria, needs, and goals of Merchants.
• Solutions: Facilitating Merchant Growth and Success.
• Based on Merchant needs and success criteria, develop dynamic action plans including deliverables by ShipBob and recommendations for Merchant to drive success.
• Adoption: Drive Merchant Use of Key ShipBob Features.
• Marry Merchant objectives with ShipBob capabilities to drive use and adoption of key functions and features as part of ShipBob’s offerings.
• Risk Management: Nip Issues in the Bud.
• Actively monitor merchant health and take quick and decisive action to course-correct.
• Collaboration: Involve Key Stakeholders and Teams.
• Work closely with the ShipBob Customer Support team to deliver best-in-class Merchant experience.
• Help dictate product and services road map to deliver greater impact to Merchant partners.
• Perform: Nail Key Performance Indicators (KPIs).
• NPS: foster Merchant advocacy by providing world class experience.
• Churn: contribute to ShipBob’s company growth through high merchant retention.
• Upsell: usher in mutual success for Merchant and ShipBob through adoption of new, key features and services.
• Additional duties and responsibilities as necessary.
What you’ll bring to the table:
• Minimum 3 years of experience in sales and merchant services in the technology industry.
• Aptitude to sell via quota attainment.
• Keen perceptive intelligence in assessing merchant needs and driving solutions to meet those needs.
• Demonstrated ability to communicate effectively through oral, written, and in-person mediums.
• Experience collaborating cross-departmentally to deliver comprehensive solutions for merchants.
• PowerPoint and Excel skills.
Perks & Benefits:
• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave and Paid Emergency Leave
• Floating Holidays (2 days/year)
• Wellness Days (1 day/quarter)
• 401K Match
• Competitive Salary, Performance Bonus & Equity
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)
Reports to: Manager of Merchant Success
Classification: Salaried/Exempt
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $50,000 - $85,000.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.
About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Show more details...
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Title: Merchant Success Manager
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
The Merchant Success Manager (MSM) will join ShipBob’s growing Merchant Success team responsible for understanding the unique strategic needs of each of our merchants and delivering massive value to help facilitate their growth and success. The MSM will build and manage strong partnerships through a variety of communication methods, including regular proactive health checks, strategic quarterly business reviews, phone, and email correspondence to ensure a positive business impact.
About You:
At ShipBob, we’re looking for individuals who embody our core values:
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
What you’ll do:
• Consultation: Understanding Merchant Needs and Goals.
• Upon account assignment, uncover what “success” means to a Merchant.
• Continually re-evaluate success criteria, needs, and goals of Merchants.
• Solutions: Facilitating Merchant Growth and Success.
• Based on Merchant needs and success criteria, develop dynamic action plans including deliverables by ShipBob and recommendations for Merchant to drive success.
• Adoption: Drive Merchant Use of Key ShipBob Features.
• Marry Merchant objectives with ShipBob capabilities to drive use and adoption of key functions and features as part of ShipBob’s offerings.
• Risk Management: Nip Issues in the Bud.
• Actively monitor merchant health and take quick and decisive action to course-correct.
• Collaboration: Involve Key Stakeholders and Teams.
• Work closely with the ShipBob Customer Support team to deliver best-in-class Merchant experience.
• Help dictate product and services road map to deliver greater impact to Merchant partners.
• Perform: Nail Key Performance Indicators (KPIs).
• NPS: foster Merchant advocacy by providing world class experience.
• Churn: contribute to ShipBob’s company growth through high merchant retention.
• Upsell: usher in mutual success for Merchant and ShipBob through adoption of new, key features and services.
• Additional duties and responsibilities as necessary.
What you’ll bring to the table:
• Minimum 3 years of experience in sales and merchant services in the technology industry.
• Aptitude to sell via quota attainment.
• Keen perceptive intelligence in assessing merchant needs and driving solutions to meet those needs.
• Demonstrated ability to communicate effectively through oral, written, and in-person mediums.
• Experience collaborating cross-departmentally to deliver comprehensive solutions for merchants.
• PowerPoint and Excel skills.
Perks & Benefits:
• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave and Paid Emergency Leave
• Floating Holidays (2 days/year)
• Wellness Days (1 day/quarter)
• 401K Match
• Competitive Salary, Performance Bonus & Equity
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)
Reports to: Manager of Merchant Success
Classification: Salaried/Exempt
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $50,000 - $85,000.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.
About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Show more details...
via Y Combinator
schedule_type: Full-timesalary: 75K–110K a yearwork_from_home: 1
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Title: Manager, Merchant Implementation
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
The Manager, Merchant Implementation will join ShipBob’s growing Merchant Experience team responsible for understanding the unique strategic needs of each of our clients and delivering value to help facilitate their growth and success. This person will be responsible for managing the Implementation Specialists and the Team Lead of the Implementation team, whose core responsibilities focus on the successful onboarding of new merchants. The expectations for this role are to be an excellent people manager and to operate in a fast-paced environment with a level of ambiguity.
What you’ll do:
• Manage: manage a team including a team lead and individual contributors that work to onboard, retain, grow and support our merchants, in their first 30-90 days working with ShipBob.
• Influence: work cross-functionally with our Merchant Success, Merchant Care, Product, Engineering, Marketing, Analytics, and Sales teams to improve the merchant experience and achieve revenue goals.
• Strategize: work with our sales, merchant care and strategy teams to devise and execute the overall operational strategy for retaining and growing our self-serve merchant base.
• Merchant Experience: manage a team of Implementation Specialists that act as our escalation point for the first 30 days in the onboarding process for new merchants. This team is critical in solving the most complex merchant problems both from an internal and external perspective.
• Onboarding: oversee the onboarding and implementation operations for all of our SMB merchants
• Analyze: build models to evaluate the economic and strategic costs and benefits of merchant acquisition, engagement, and retention programs and experiments. Forecast and evaluate KPI achievement for our book of business.
• Experiment: use data-driven choices and sound business judgment to run tests on everything from new retention initiatives, to increasing education levels of our merchants to reduce support and escalation costs.
• Additional duties and responsibilities as necessary.
What you’ll bring to the table:
• Minimum 3 years of experience in sales and client services in the technology industry.
• 2+ years management experience owning both individual and shared goals.
• Experience in a client facing, support or account management role.
• High EQ and natural interpersonal skills. A connector and expert communicator who will ‘close the distance’ between Merchant Success, our merchants and internal stakeholders.
• Established track record of running initiatives, working cross-functionally to achieve goals, and succeeding in a team environment.
• Solid project management skills and ability to run multiple projects simultaneously.
• Tableau, Salesforce, Microsoft Office, Retool, SQL skills.
Classification: Exempt
Reports to: Director of Implementation and Sales Engineering
Perks & Benefits:
• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Quarterly Wellness Day
• 401K Match
• Competitive Salary, Performance Bonus & Equity
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
• Fun Culture >>>Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $75,000 - $110,000.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.
About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Show more details...
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Title: Manager, Merchant Implementation
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
The Manager, Merchant Implementation will join ShipBob’s growing Merchant Experience team responsible for understanding the unique strategic needs of each of our clients and delivering value to help facilitate their growth and success. This person will be responsible for managing the Implementation Specialists and the Team Lead of the Implementation team, whose core responsibilities focus on the successful onboarding of new merchants. The expectations for this role are to be an excellent people manager and to operate in a fast-paced environment with a level of ambiguity.
What you’ll do:
• Manage: manage a team including a team lead and individual contributors that work to onboard, retain, grow and support our merchants, in their first 30-90 days working with ShipBob.
• Influence: work cross-functionally with our Merchant Success, Merchant Care, Product, Engineering, Marketing, Analytics, and Sales teams to improve the merchant experience and achieve revenue goals.
• Strategize: work with our sales, merchant care and strategy teams to devise and execute the overall operational strategy for retaining and growing our self-serve merchant base.
• Merchant Experience: manage a team of Implementation Specialists that act as our escalation point for the first 30 days in the onboarding process for new merchants. This team is critical in solving the most complex merchant problems both from an internal and external perspective.
• Onboarding: oversee the onboarding and implementation operations for all of our SMB merchants
• Analyze: build models to evaluate the economic and strategic costs and benefits of merchant acquisition, engagement, and retention programs and experiments. Forecast and evaluate KPI achievement for our book of business.
• Experiment: use data-driven choices and sound business judgment to run tests on everything from new retention initiatives, to increasing education levels of our merchants to reduce support and escalation costs.
• Additional duties and responsibilities as necessary.
What you’ll bring to the table:
• Minimum 3 years of experience in sales and client services in the technology industry.
• 2+ years management experience owning both individual and shared goals.
• Experience in a client facing, support or account management role.
• High EQ and natural interpersonal skills. A connector and expert communicator who will ‘close the distance’ between Merchant Success, our merchants and internal stakeholders.
• Established track record of running initiatives, working cross-functionally to achieve goals, and succeeding in a team environment.
• Solid project management skills and ability to run multiple projects simultaneously.
• Tableau, Salesforce, Microsoft Office, Retool, SQL skills.
Classification: Exempt
Reports to: Director of Implementation and Sales Engineering
Perks & Benefits:
• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Quarterly Wellness Day
• 401K Match
• Competitive Salary, Performance Bonus & Equity
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
• Fun Culture >>>Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $75,000 - $110,000.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.
About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Show more details...
via Upwork
posted_at: 4 days agoschedule_type: Contractorwork_from_home: 1
We are a home decor ecommerce business with inventory stored in a Shipbob facility in PA. We would like to remove all inventory from that location and split it up into three different locations: (1) another 3PL disbursement center, (2) a storage facility near Los Angeles, and (3) a retail location in West Hollywood. Our goal is to do so by May 10. We are looking for someone who can independently take on this task and oversee the transfer. We can provide
We are a home decor ecommerce business with inventory stored in a Shipbob facility in PA. We would like to remove all inventory from that location and split it up into three different locations: (1) another 3PL disbursement center, (2) a storage facility near Los Angeles, and (3) a retail location in West Hollywood. Our goal is to do so by May 10. We are looking for someone who can independently take on this task and oversee the transfer. We can provide some context and background information but are looking for someone who is experienced in dealing with inventory transfers, Shipbob, and other 3PLs to lead this project from start to finish. Shipbob has also lost some of our inventory so we would like to recoup those losses by filing a claim with them for reimbursement. Past experience in successfully recovering such reimbursements is a plus.
Show more details...
via Simplify
posted_at: 13 days agoschedule_type: Full-time
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Title: Sr. HRBP, Technology & G&A
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
The Sr. HRBP, Technology & G&A holds a critical seat within the Technology (US oversight) business unit and G&A (global oversight) business unit, which includes partnering with Engineering, Product, Finance & Accounting, Procurement, Legal, and People leadership teams. This global role is responsible for proactively advising and counseling their core leadership team on strategic people matters. The Sr. Human Resources Business Partner is the driving force that keeps their business unit’s priorities connected to the People team’s Centers of Excellence to plan, develop and deploy critical capabilities supporting positive business outcomes. As a strategic partner, this role will partner on talent management, leadership development, change management, employee engagement and retention strategies, and other key initiatives. The person that holds this role must have an entrepreneurial spirit and enjoy rolling up their sleeves, as our scaling environment requires people who enjoy building, implementing, and evolving practices, policies, and new initiatives that steer our continued growth.
What you’ll do:
• Build relationships with business leaders to offer thought leadership on organizational and people-related strategy and execution.
• Consult with ShipBob’s management to create a comprehensive people plan to influence lasting change over large functions.
• Solve and get to the root cause of any issue, no matter how complex. Design and quickly implement solutions that cut across multiple disciplines, even those beyond people and organizational solutions.
• Proactively bring creative new ideas and strategic HR solutions to both the business unit and the People team to plan for current people needs or future human capital trends.
• Provide expertise in the following areas: talent planning, performance management, employee relations and coaching, data insights, total rewards, learning and development, engagement and retention strategies, organizational design and data, and strategic planning.
• Identify and surface trends in both qualitative and quantitative ways to help improve organizational health and understand when the combination of observations and data will assist in making informed conclusions. Conduct investigations of information to connect or predict outcomes of actions.
• Acts as a change agent and communicates People team initiatives and other business priorities and goals.
• Maintain thorough business acumen to identify business needs and solutions.
• Support DEIB initiatives by serving as an ERG advocate for one of our many groups.
• Teach, coach, mentor, and guide a dedicated HR Generalist that supports the business unit and helps clear this role’s path.
• Own and/or partner closely with the People team’s Centers of Excellence.
• Additional duties and responsibilities as necessary.
What you’ll bring to the table:
• A bachelor’s degree and a minimum of 8-10 years of experience as or a combination of HR Management, HR Business Partnerships, or the HR Generalist function, providing guidance to business leaders.
• A combination of HR experience in the following areas: organizational design, succession planning, business consulting, total rewards, employee engagement, coaching and development, talent management, conflict resolution, talent acquisition, data insights, and employee relations.
• Established ability to utilize HR technology - HRIS, ATS, engagement, and performance platforms and has an understanding of CRM platforms.
• Ability to maintain employee advocacy and business ambassadorship utilizing both facts and emotional intelligence while making sound, professional judgements.
• Demonstrated business acumen to run organizational and people-related strategies and outcomes.
• Effective communicator with the ability to build relationships with management and other key stakeholders to push organizational change.
• Ability to work within constraints and to challenge the status quo.
• Comfortable with ambiguity and taking part in complex strategy discussions.
• Embodies a mission-driven, humble, resilient, and creative problem-solver mindset and approach.
Classification: Exempt
Reports to: Sr. Director of People Strategy & Operations
• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave and Paid Emergency Leave
• Floating Holidays (2 days/year)
• Wellness Days (1 day/quarter)
• 401K Match
• Competitive Salary, Performance Bonus & Equity
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $100,000 - $165,000.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.
About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Show more details...
• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from... diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Title: Sr. HRBP, Technology & G&A
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI
Role Description:
The Sr. HRBP, Technology & G&A holds a critical seat within the Technology (US oversight) business unit and G&A (global oversight) business unit, which includes partnering with Engineering, Product, Finance & Accounting, Procurement, Legal, and People leadership teams. This global role is responsible for proactively advising and counseling their core leadership team on strategic people matters. The Sr. Human Resources Business Partner is the driving force that keeps their business unit’s priorities connected to the People team’s Centers of Excellence to plan, develop and deploy critical capabilities supporting positive business outcomes. As a strategic partner, this role will partner on talent management, leadership development, change management, employee engagement and retention strategies, and other key initiatives. The person that holds this role must have an entrepreneurial spirit and enjoy rolling up their sleeves, as our scaling environment requires people who enjoy building, implementing, and evolving practices, policies, and new initiatives that steer our continued growth.
What you’ll do:
• Build relationships with business leaders to offer thought leadership on organizational and people-related strategy and execution.
• Consult with ShipBob’s management to create a comprehensive people plan to influence lasting change over large functions.
• Solve and get to the root cause of any issue, no matter how complex. Design and quickly implement solutions that cut across multiple disciplines, even those beyond people and organizational solutions.
• Proactively bring creative new ideas and strategic HR solutions to both the business unit and the People team to plan for current people needs or future human capital trends.
• Provide expertise in the following areas: talent planning, performance management, employee relations and coaching, data insights, total rewards, learning and development, engagement and retention strategies, organizational design and data, and strategic planning.
• Identify and surface trends in both qualitative and quantitative ways to help improve organizational health and understand when the combination of observations and data will assist in making informed conclusions. Conduct investigations of information to connect or predict outcomes of actions.
• Acts as a change agent and communicates People team initiatives and other business priorities and goals.
• Maintain thorough business acumen to identify business needs and solutions.
• Support DEIB initiatives by serving as an ERG advocate for one of our many groups.
• Teach, coach, mentor, and guide a dedicated HR Generalist that supports the business unit and helps clear this role’s path.
• Own and/or partner closely with the People team’s Centers of Excellence.
• Additional duties and responsibilities as necessary.
What you’ll bring to the table:
• A bachelor’s degree and a minimum of 8-10 years of experience as or a combination of HR Management, HR Business Partnerships, or the HR Generalist function, providing guidance to business leaders.
• A combination of HR experience in the following areas: organizational design, succession planning, business consulting, total rewards, employee engagement, coaching and development, talent management, conflict resolution, talent acquisition, data insights, and employee relations.
• Established ability to utilize HR technology - HRIS, ATS, engagement, and performance platforms and has an understanding of CRM platforms.
• Ability to maintain employee advocacy and business ambassadorship utilizing both facts and emotional intelligence while making sound, professional judgements.
• Demonstrated business acumen to run organizational and people-related strategies and outcomes.
• Effective communicator with the ability to build relationships with management and other key stakeholders to push organizational change.
• Ability to work within constraints and to challenge the status quo.
• Comfortable with ambiguity and taking part in complex strategy discussions.
• Embodies a mission-driven, humble, resilient, and creative problem-solver mindset and approach.
Classification: Exempt
Reports to: Sr. Director of People Strategy & Operations
• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave and Paid Emergency Leave
• Floating Holidays (2 days/year)
• Wellness Days (1 day/quarter)
• 401K Match
• Competitive Salary, Performance Bonus & Equity
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $100,000 - $165,000.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.
About Us:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Show more details...
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