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Most recent job postings at shortlist
via CareerBuilder
posted_at: 4 days agoschedule_type: Full-time
Product Marketing Manager
Austin, TX...
$200,000
ShortList have partnered with a fast-growing storage management and security solution provider that is closely partnered with Dell/EMC, the largest storage solution provider in the world.
The ideal Product Marketing Manager for our client will be a strategic, hands-on product marketing professional with a track record of success in developing positioning, messaging, content, and tools to drive sales
Product Marketing Manager
Austin, TX...
$200,000
ShortList have partnered with a fast-growing storage management and security solution provider that is closely partnered with Dell/EMC, the largest storage solution provider in the world.
The ideal Product Marketing Manager for our client will be a strategic, hands-on product marketing professional with a track record of success in developing positioning, messaging, content, and tools to drive sales and marketing success. You'll be the expert on the buyers and competition in the markets we serve supporting go-to-market efforts for storage management and security solutions.
Key Responsibilities
In this role, you'll inspire through:
•Expertly crafted messaging, value propositions, and positioning: Develop both horizontal
•and industry-specific value propositions and positioning which balances technical details with business benefits.
•Go-to-market plans: Work with product, sales, marketing, and our strategic partners to build and execute GTM plans and sales tools. Identify top geographies, industries, and use cases where we can effectively win and grow.
•Competitive positioning: Understand the competitive landscape and provide ongoing messaging, content, and enablement tools to help our sales team and strategic partners win.
•High-impact content and tools: Develop and maintain buyer-oriented content (e.g., website content, datasheets, videos, articles, blog posts, etc.) and ensure alignment with key stakeholder groups including sales, demand/lead generation, product management, professional services, our strategic partners, and the executive team.
•Sales knowledge transfer: Create & deliver materials for reference by sales teams, including sales training, presentation materials, FAQs, demo scripts, and battle cards that help drive demand, solution adoption and create sales excitement & revenue success.
•Cross-sell opportunity: Work with sales and partners to define and execute a strategy to
cross-sell our storage management and storage security solutions within our customer base.
•High-energy evangelism: Be a spokesperson for our storage management and security
solutions and help build our brand locally through customer presentations, thought leadership webinars, and media interviews.
Qualifications And Skills
•3-5 years of work experience in B2B product marketing, product management, or related role.
•Industry experience in storage/data management, NAS, Scale-out NAS, Hyper-scalar storage, and/or cyber security, is a big plus.
•Exceptional storyteller and writing skills with the ability to create content that engages users and decision makers (writing samples are required).
•Excellent time management skills.
•Ability to drive the end-to-end execution of multiple projects simultaneously with minimal direction.
•Ability to build strong working relationships across all levels of the organization.
•Bachelor's degree in business, marketing, or related field or equivalent experience.
•Product marketing/management certification is a plus (e.g., Pragmatic Institute, Product Marketing Alliance, Product Focus, 280 Group Show more details...
Austin, TX...
$200,000
ShortList have partnered with a fast-growing storage management and security solution provider that is closely partnered with Dell/EMC, the largest storage solution provider in the world.
The ideal Product Marketing Manager for our client will be a strategic, hands-on product marketing professional with a track record of success in developing positioning, messaging, content, and tools to drive sales and marketing success. You'll be the expert on the buyers and competition in the markets we serve supporting go-to-market efforts for storage management and security solutions.
Key Responsibilities
In this role, you'll inspire through:
•Expertly crafted messaging, value propositions, and positioning: Develop both horizontal
•and industry-specific value propositions and positioning which balances technical details with business benefits.
•Go-to-market plans: Work with product, sales, marketing, and our strategic partners to build and execute GTM plans and sales tools. Identify top geographies, industries, and use cases where we can effectively win and grow.
•Competitive positioning: Understand the competitive landscape and provide ongoing messaging, content, and enablement tools to help our sales team and strategic partners win.
•High-impact content and tools: Develop and maintain buyer-oriented content (e.g., website content, datasheets, videos, articles, blog posts, etc.) and ensure alignment with key stakeholder groups including sales, demand/lead generation, product management, professional services, our strategic partners, and the executive team.
•Sales knowledge transfer: Create & deliver materials for reference by sales teams, including sales training, presentation materials, FAQs, demo scripts, and battle cards that help drive demand, solution adoption and create sales excitement & revenue success.
•Cross-sell opportunity: Work with sales and partners to define and execute a strategy to
cross-sell our storage management and storage security solutions within our customer base.
•High-energy evangelism: Be a spokesperson for our storage management and security
solutions and help build our brand locally through customer presentations, thought leadership webinars, and media interviews.
Qualifications And Skills
•3-5 years of work experience in B2B product marketing, product management, or related role.
•Industry experience in storage/data management, NAS, Scale-out NAS, Hyper-scalar storage, and/or cyber security, is a big plus.
•Exceptional storyteller and writing skills with the ability to create content that engages users and decision makers (writing samples are required).
•Excellent time management skills.
•Ability to drive the end-to-end execution of multiple projects simultaneously with minimal direction.
•Ability to build strong working relationships across all levels of the organization.
•Bachelor's degree in business, marketing, or related field or equivalent experience.
•Product marketing/management certification is a plus (e.g., Pragmatic Institute, Product Marketing Alliance, Product Focus, 280 Group Show more details...
via CareerBuilder
posted_at: 4 days agoschedule_type: Full-time
Developer Relations Manager
Austin, TX
$100k...
ShortList have a partnered with a ground breaking entertainment company in their search for a Developer Relations Manager to facilitate and manage relationships with a range of industry leading clients.
Responsibilities
• Identify key prospects to form partnerships.
• Reach out to new prospects and current clients demonstrating the benefits of collaboration.
• Test and review products and provide
Developer Relations Manager
Austin, TX
$100k...
ShortList have a partnered with a ground breaking entertainment company in their search for a Developer Relations Manager to facilitate and manage relationships with a range of industry leading clients.
Responsibilities
• Identify key prospects to form partnerships.
• Reach out to new prospects and current clients demonstrating the benefits of collaboration.
• Test and review products and provide feedback.
• Collaborate with development teams to respond to product related questions.
• Create content including blog posts, guides and samples.
• Organize/attend meetups & events with clients.
• Build long term relationships/partnerships with key clients.
Qualifications
• Knowledge of game development and Unity & Unreal game engines
• Passion for gaming
• Comfortable with outreach and public speaking
• Excellent communication skills
• High attention to detail
• Sales/Business Development experience is a plus
• CRM experience is a plus
The successful Developer Relations Manager will be an outgoing person with a passion for gaming and motivation to work with the best gaming companies in the industry.
In return, the successful Developer Relations Manager will receive a generous salary complete with a strong benefits package including stock options, health dental vision & life insurance, paid maternity/paternity and unlimited PTO.
If you are passionate about security and have a "get it done" attitude this is the job for you!
Click APPLY NOW for immediate consideration Show more details...
Austin, TX
$100k...
ShortList have a partnered with a ground breaking entertainment company in their search for a Developer Relations Manager to facilitate and manage relationships with a range of industry leading clients.
Responsibilities
• Identify key prospects to form partnerships.
• Reach out to new prospects and current clients demonstrating the benefits of collaboration.
• Test and review products and provide feedback.
• Collaborate with development teams to respond to product related questions.
• Create content including blog posts, guides and samples.
• Organize/attend meetups & events with clients.
• Build long term relationships/partnerships with key clients.
Qualifications
• Knowledge of game development and Unity & Unreal game engines
• Passion for gaming
• Comfortable with outreach and public speaking
• Excellent communication skills
• High attention to detail
• Sales/Business Development experience is a plus
• CRM experience is a plus
The successful Developer Relations Manager will be an outgoing person with a passion for gaming and motivation to work with the best gaming companies in the industry.
In return, the successful Developer Relations Manager will receive a generous salary complete with a strong benefits package including stock options, health dental vision & life insurance, paid maternity/paternity and unlimited PTO.
If you are passionate about security and have a "get it done" attitude this is the job for you!
Click APPLY NOW for immediate consideration Show more details...
via CareerBuilder
posted_at: 4 days agoschedule_type: Full-time
Senior .Net Full Stack Engineer
ShortList have partnered with a growing, fast-paced Fintech solutions company that are looking for a talented Senior Full Stack Engineer to aid in the development of the core products by participating in the entire development and release cycle...
What you will be doing
• Complete sprint tasks related to new feature initiatives, support issues and improvements
• Collaborate with the Product team in the fulfillment
Senior .Net Full Stack Engineer
ShortList have partnered with a growing, fast-paced Fintech solutions company that are looking for a talented Senior Full Stack Engineer to aid in the development of the core products by participating in the entire development and release cycle...
What you will be doing
• Complete sprint tasks related to new feature initiatives, support issues and improvements
• Collaborate with the Product team in the fulfillment of tasks
• Utilize engineering best practices to develop maintainable, scalable solutions
• Assist in the development of practical test coverage
• Work with the QA team to address issues and improve quality
• Participate in sessions designed to improve product and process
• Collaborate with and mentor development team members
What we're looking for
• 5+ years of development experience
• C#, MS-SQL, JavaScript
• JavaScript frameworks such as React and Angular
• Experience developing single-page, customer-facing applications
• Ability to solve complex business problems
• Experience with RESTful APIs
• Experience with unit, integration, and regression testing
• Experience with AWS or Azure
• Experience with multi-tenant applications
• A passion for clean, thoughtful code
• Familiar with modern branching schemes and processes (Git- Flow, Git-Release)
• Development and collaboration technologies like Teams/Slack, Jira, Git, Azure Devops, and support ticketing systems
The successful candidate will receive a competitive compensation package including a generous salary and benefits.
Click APPLY NOW for immediate consideration Show more details...
ShortList have partnered with a growing, fast-paced Fintech solutions company that are looking for a talented Senior Full Stack Engineer to aid in the development of the core products by participating in the entire development and release cycle...
What you will be doing
• Complete sprint tasks related to new feature initiatives, support issues and improvements
• Collaborate with the Product team in the fulfillment of tasks
• Utilize engineering best practices to develop maintainable, scalable solutions
• Assist in the development of practical test coverage
• Work with the QA team to address issues and improve quality
• Participate in sessions designed to improve product and process
• Collaborate with and mentor development team members
What we're looking for
• 5+ years of development experience
• C#, MS-SQL, JavaScript
• JavaScript frameworks such as React and Angular
• Experience developing single-page, customer-facing applications
• Ability to solve complex business problems
• Experience with RESTful APIs
• Experience with unit, integration, and regression testing
• Experience with AWS or Azure
• Experience with multi-tenant applications
• A passion for clean, thoughtful code
• Familiar with modern branching schemes and processes (Git- Flow, Git-Release)
• Development and collaboration technologies like Teams/Slack, Jira, Git, Azure Devops, and support ticketing systems
The successful candidate will receive a competitive compensation package including a generous salary and benefits.
Click APPLY NOW for immediate consideration Show more details...
via CareerBuilder
posted_at: 5 days agoschedule_type: Full-time
ShortList Recruitment are working with a fast growing Austin based company - which means their Engineering team has to be one step ahead when it comes to providing a stellar product and anticipating their customers' needs. As they expand their offering, they need to expand their DevOps team to meet the scaling challenges introduced by rapid growth
SKILLS & REQUIREMENTS...
• Experience with a configuration management system (Puppet, Ansible, Salt,
ShortList Recruitment are working with a fast growing Austin based company - which means their Engineering team has to be one step ahead when it comes to providing a stellar product and anticipating their customers' needs. As they expand their offering, they need to expand their DevOps team to meet the scaling challenges introduced by rapid growth
SKILLS & REQUIREMENTS...
• Experience with a configuration management system (Puppet, Ansible, Salt, Chef, etc.)
• Strong background in Linux/Unix Administration is a must
• Familiarity with Continuous Integration and Continuous Delivery pipelines
• Experience with data stores (MySQL, MongoDB, Redis, Elasticsearch)
• Knowledge of Google Cloud Platform, AWS, or Microsoft Azure
• Solid understanding of DNS, HTTP, TCP/IP, and Networking
• GRAVY: Some Python development experience, CentOS/RHEL or Ubuntu experience
COMPENSATION & BENEFITS:
• Competitive pay
• Company 401(k)
• Company equity
• Competitive insurance plans
• Catered lunches
• Open vacation policy
• So much more Show more details...
SKILLS & REQUIREMENTS...
• Experience with a configuration management system (Puppet, Ansible, Salt, Chef, etc.)
• Strong background in Linux/Unix Administration is a must
• Familiarity with Continuous Integration and Continuous Delivery pipelines
• Experience with data stores (MySQL, MongoDB, Redis, Elasticsearch)
• Knowledge of Google Cloud Platform, AWS, or Microsoft Azure
• Solid understanding of DNS, HTTP, TCP/IP, and Networking
• GRAVY: Some Python development experience, CentOS/RHEL or Ubuntu experience
COMPENSATION & BENEFITS:
• Competitive pay
• Company 401(k)
• Company equity
• Competitive insurance plans
• Catered lunches
• Open vacation policy
• So much more Show more details...
via CareerBuilder
posted_at: 4 days agoschedule_type: Full-time
Senior Software Engineer
Austin, TX...
$150,000
ShortList Recruitment have partnered with a FinTech company who are looking to bring in a highly motivated & Driven Senior Software Engineer. Our client is one of the fastest growing companies in the nation, receiving recognition on the list of INC 5000 fastest growing private companies in USA.
Job Description
•Own and lead software development of one or more of our product initiatives end-to-end
Senior Software Engineer
Austin, TX...
$150,000
ShortList Recruitment have partnered with a FinTech company who are looking to bring in a highly motivated & Driven Senior Software Engineer. Our client is one of the fastest growing companies in the nation, receiving recognition on the list of INC 5000 fastest growing private companies in USA.
Job Description
•Own and lead software development of one or more of our product initiatives end-to-end by working closely with our globally distributed engineering team to deliver best-in-class software solutions.
•Play a critical role in creating Proof of Concepts, Software foundations that would help our business.
•Create and use reusable, configurable, customizable Java-based components and AWS microservices in alignment with our business requirements.
•Translate business requirements into technical specification documents.
•Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members.
•Design, develop, modify, implement, and support software components anywhere in the software stack.
•Troubleshoot the production issues firsthand and help establish the clarity needed between Dev, Test, and customers.
•Determine the root cause for the most complex software issues and develop practical, efficient, and permanent technical solutions.
•Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities.
•Determine process improvements, best practices, and develop new processes.
•Work in close partnership with cross-functional teams and management.
Skills
•Prior experience with evaluating emerging technologies and recommending potential partnerships that provide efficiencies and competitive advantage within the tech stack.
•Experience with developing reusable assets such as prototypes, solution designs, documentation, and other materials that contribute to department and organization effectiveness and efficiency.
•Expertise in design and development of java-based, AWS microservices-based systems.
•Knowledge of SpringBoot is a plus.
•Deep understanding of and experience with building highly scalable and highly secure systems.
•Hands-on experience in cloud engineering and cloud-native design.
•Well-versed in API development and management.
•Experienced in container and container management.
•Experienced with industry-standard programming languages, operating systems, application development frameworks, monitoring tools, and CI/CT/CD tools.
•Experience with both traditional RDMBS and No-SQL databases Show more details...
Austin, TX...
$150,000
ShortList Recruitment have partnered with a FinTech company who are looking to bring in a highly motivated & Driven Senior Software Engineer. Our client is one of the fastest growing companies in the nation, receiving recognition on the list of INC 5000 fastest growing private companies in USA.
Job Description
•Own and lead software development of one or more of our product initiatives end-to-end by working closely with our globally distributed engineering team to deliver best-in-class software solutions.
•Play a critical role in creating Proof of Concepts, Software foundations that would help our business.
•Create and use reusable, configurable, customizable Java-based components and AWS microservices in alignment with our business requirements.
•Translate business requirements into technical specification documents.
•Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members.
•Design, develop, modify, implement, and support software components anywhere in the software stack.
•Troubleshoot the production issues firsthand and help establish the clarity needed between Dev, Test, and customers.
•Determine the root cause for the most complex software issues and develop practical, efficient, and permanent technical solutions.
•Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities.
•Determine process improvements, best practices, and develop new processes.
•Work in close partnership with cross-functional teams and management.
Skills
•Prior experience with evaluating emerging technologies and recommending potential partnerships that provide efficiencies and competitive advantage within the tech stack.
•Experience with developing reusable assets such as prototypes, solution designs, documentation, and other materials that contribute to department and organization effectiveness and efficiency.
•Expertise in design and development of java-based, AWS microservices-based systems.
•Knowledge of SpringBoot is a plus.
•Deep understanding of and experience with building highly scalable and highly secure systems.
•Hands-on experience in cloud engineering and cloud-native design.
•Well-versed in API development and management.
•Experienced in container and container management.
•Experienced with industry-standard programming languages, operating systems, application development frameworks, monitoring tools, and CI/CT/CD tools.
•Experience with both traditional RDMBS and No-SQL databases Show more details...
via CareerBuilder
posted_at: 4 days agoschedule_type: Full-time
Senior Front-End Engineer
An exciting, fast paced start-up company is looking for a full-time Front-End Engineer to help build and maintain the go-to solution to marketing podcasts across the internet...
Responsibilities:
•Drive ownership, maintain and improve the main product
•Create an outstanding, best-of-breed web-based app
•Desire to build features and rapidly iterate them
Skills and Qualifications:
•2+ years React experience
•2+
Senior Front-End Engineer
An exciting, fast paced start-up company is looking for a full-time Front-End Engineer to help build and maintain the go-to solution to marketing podcasts across the internet...
Responsibilities:
•Drive ownership, maintain and improve the main product
•Create an outstanding, best-of-breed web-based app
•Desire to build features and rapidly iterate them
Skills and Qualifications:
•2+ years React experience
•2+ years Redux experience
•Experience leading and shipping quality web experiences
•Proven ability to work closely with cross-functional teams
•B.S degree in Computer Science
The successful candidate will receive a competitive compensation package including a generous salary and benefits.
Click APPLY NOW for immediate consideration Show more details...
An exciting, fast paced start-up company is looking for a full-time Front-End Engineer to help build and maintain the go-to solution to marketing podcasts across the internet...
Responsibilities:
•Drive ownership, maintain and improve the main product
•Create an outstanding, best-of-breed web-based app
•Desire to build features and rapidly iterate them
Skills and Qualifications:
•2+ years React experience
•2+ years Redux experience
•Experience leading and shipping quality web experiences
•Proven ability to work closely with cross-functional teams
•B.S degree in Computer Science
The successful candidate will receive a competitive compensation package including a generous salary and benefits.
Click APPLY NOW for immediate consideration Show more details...
via CareerBuilder
posted_at: 5 days agoschedule_type: Full-time
Marketing Director remote, US
$160,000...
ShortList have a partnered with a unique CyberSecurity company in their search for a Marketing Director.
Responsibilities
• Develop branding and corporate identity initiatives.
• Design, manage and execute marketing campaigns, projects and content.
• Manage project timelines, deliverables and resources.
• Author/delegate blog posting, press releases and white papers with team.
• Develop qualitative
Marketing Director remote, US
$160,000...
ShortList have a partnered with a unique CyberSecurity company in their search for a Marketing Director.
Responsibilities
• Develop branding and corporate identity initiatives.
• Design, manage and execute marketing campaigns, projects and content.
• Manage project timelines, deliverables and resources.
• Author/delegate blog posting, press releases and white papers with team.
• Develop qualitative and quantitative metrics for success.
• Manage marketing budgets.
• Drive customer, brand and product research initiatives.
• Manage agency providers, consultants, freelancers and other suppliers.
• Supervise marketing team.
• Oversee website operation and email marketing programs.
Qualifications
• 5-10 years of experience in creative marketing and design
• High level of Communication skills
• Leadership experience
• Energetic and passionate
• Ability to delegate and collaborate
• Experience with SaaS based marketing and cybersecurity are a big plus
The successful Marketing Director will manage all marketing campaigns and marketing strategy to connect with existing customers, reach new customers, and grow demand.
In return, the successful Marketing Director will receive a generous salary complete with a strong benefits package including equity in the business, health, dental, vision and life insurance, short & long term disability insurance and open PTO.
If you are passionate about security and have a "get it done" attitude this is the job for you!
Click APPLY NOW for immediate consideration Show more details...
$160,000...
ShortList have a partnered with a unique CyberSecurity company in their search for a Marketing Director.
Responsibilities
• Develop branding and corporate identity initiatives.
• Design, manage and execute marketing campaigns, projects and content.
• Manage project timelines, deliverables and resources.
• Author/delegate blog posting, press releases and white papers with team.
• Develop qualitative and quantitative metrics for success.
• Manage marketing budgets.
• Drive customer, brand and product research initiatives.
• Manage agency providers, consultants, freelancers and other suppliers.
• Supervise marketing team.
• Oversee website operation and email marketing programs.
Qualifications
• 5-10 years of experience in creative marketing and design
• High level of Communication skills
• Leadership experience
• Energetic and passionate
• Ability to delegate and collaborate
• Experience with SaaS based marketing and cybersecurity are a big plus
The successful Marketing Director will manage all marketing campaigns and marketing strategy to connect with existing customers, reach new customers, and grow demand.
In return, the successful Marketing Director will receive a generous salary complete with a strong benefits package including equity in the business, health, dental, vision and life insurance, short & long term disability insurance and open PTO.
If you are passionate about security and have a "get it done" attitude this is the job for you!
Click APPLY NOW for immediate consideration Show more details...
via Wellfound
schedule_type: Contractorsalary: 20K–40K a yearwork_from_home: 1
Company Overview:
Worksuite (formerly Shortlist) is a profitable, family first company focused on making ourselves, our clients' businesses, and the world a better place. While we build a platform to help companies manage their global talent, our real passion is challenging ourselves while having a ton of fun. We believe in a flexible work environment that allows you to create when you and your family situation allows, while delivering exceptional
Company Overview:
Worksuite (formerly Shortlist) is a profitable, family first company focused on making ourselves, our clients' businesses, and the world a better place. While we build a platform to help companies manage their global talent, our real passion is challenging ourselves while having a ton of fun. We believe in a flexible work environment that allows you to create when you and your family situation allows, while delivering exceptional results to your teammates and our customers. We also believe in fairly rewarding each team member and most importantly, taking time out of each day to recognize the great work going on around us. If that sounds like a place you'd like to work, we'd love to hear from you!
The Worksuite Customer Success (CS) team is dedicated to delivering a world-class experience to our customers and their external partners. We help customers embrace regular and transparent goal-setting, adopt performance management best practices, and ultimately generate... significant value from the Worksuite platform and related services.
Role Overview
As a Senior Technical Support & Configuration Specialist (SaaS), you play a critical role as the first point of contact for clients and contractors contacting the Help Desk for Worksuite. You understand ticket prioritization and assignment, ensuring the best resolution for each request.
You are a strong multi-tasker who can work successfully across multiple teams to resolve issues in a timely manner. You are also a tech-savvy product expert with strong attention to detail and the ability to go beyond initial requests to understand their underlying needs.
Key Responsibilities:
Be an ambassador for the company and positively represent Worksuite by developing goodwill in all customer interactions, with clients requesting support ranging from company CEO’s to freelancers
Approach requestors with a can-do attitude, efficient approach and dependable follow-through
Diagnose nuanced issues
Manage the escalation process and work collaboratively with teammates to report and track problems you cannot solve
Manage complex configurations within the platform and troubleshoot integration configurations
Assist in support analytics and strategy
Help us build our knowledge base by actively updating and adding to product documentation, FAQ’s, and support or training materials
Be ready and willing to step up and go the extra mile to provide superior customer service
Work with the entire Customer Success team to develop processes that improve customer success
Learn the Worksuite product from top to bottom and become a product expert
Required Experience & Skills:
At least 5 years in a technical support role at a relevant SaaS organization
At least 2 years managing Level III support tickets, including complex software configurations
Comfortable using tools like FreshDesk, Intercom, etc.
Expert technology technical troubleshooting and problem-solving skills in a professional environment using chat/phone/email/social media
Experience handling multiple projects simultaneously
Track record of professional and effective verbal and written communication skills with customers
Excellent English proficiency
Desire to work in CST time zone
Ability to excel in a fast-paced environment, embrace change, and show good judgment
Consistently Demonstrates:
Attention to detail
Ability to manage multiple priorities
Self-motivation
Commitment to high quality work
Passion for customer support
Effective communication style
Only applications submitted at this link will be reviewed: https://talent.worksuite.com/job-openings/tic6z-2/
• Perks at Shortlist: *
Work closely with a cross-functional team of highly motivated and intelligent folks with a unique range of startup and enterprise experience
Vibrant company culture with frequent team building events
Fast pace learning environment with significant availability for new opportunities
Competitive salary with stock options
Flexible work arrangements
14 weeks of paternal & maternal leave
Unlimited PTO (minimum of 25 days/year)
Required Mental Health Day each month
Worksuite (formerly Shortlist) focuses on Enterprise Software, B2B, Payments, Marketplaces, and Freelancers. Their company has offices in Atlanta, San Diego, and Warsaw. They have a mid-size team that's between 51-200 employees. To date, Worksuite (formerly Shortlist) has raised $3.8M of funding; their latest round was closed on May 2017.
You can view their website at https://worksuite.com/ or find them on Twitter and LinkedIn Show more details...
Worksuite (formerly Shortlist) is a profitable, family first company focused on making ourselves, our clients' businesses, and the world a better place. While we build a platform to help companies manage their global talent, our real passion is challenging ourselves while having a ton of fun. We believe in a flexible work environment that allows you to create when you and your family situation allows, while delivering exceptional results to your teammates and our customers. We also believe in fairly rewarding each team member and most importantly, taking time out of each day to recognize the great work going on around us. If that sounds like a place you'd like to work, we'd love to hear from you!
The Worksuite Customer Success (CS) team is dedicated to delivering a world-class experience to our customers and their external partners. We help customers embrace regular and transparent goal-setting, adopt performance management best practices, and ultimately generate... significant value from the Worksuite platform and related services.
Role Overview
As a Senior Technical Support & Configuration Specialist (SaaS), you play a critical role as the first point of contact for clients and contractors contacting the Help Desk for Worksuite. You understand ticket prioritization and assignment, ensuring the best resolution for each request.
You are a strong multi-tasker who can work successfully across multiple teams to resolve issues in a timely manner. You are also a tech-savvy product expert with strong attention to detail and the ability to go beyond initial requests to understand their underlying needs.
Key Responsibilities:
Be an ambassador for the company and positively represent Worksuite by developing goodwill in all customer interactions, with clients requesting support ranging from company CEO’s to freelancers
Approach requestors with a can-do attitude, efficient approach and dependable follow-through
Diagnose nuanced issues
Manage the escalation process and work collaboratively with teammates to report and track problems you cannot solve
Manage complex configurations within the platform and troubleshoot integration configurations
Assist in support analytics and strategy
Help us build our knowledge base by actively updating and adding to product documentation, FAQ’s, and support or training materials
Be ready and willing to step up and go the extra mile to provide superior customer service
Work with the entire Customer Success team to develop processes that improve customer success
Learn the Worksuite product from top to bottom and become a product expert
Required Experience & Skills:
At least 5 years in a technical support role at a relevant SaaS organization
At least 2 years managing Level III support tickets, including complex software configurations
Comfortable using tools like FreshDesk, Intercom, etc.
Expert technology technical troubleshooting and problem-solving skills in a professional environment using chat/phone/email/social media
Experience handling multiple projects simultaneously
Track record of professional and effective verbal and written communication skills with customers
Excellent English proficiency
Desire to work in CST time zone
Ability to excel in a fast-paced environment, embrace change, and show good judgment
Consistently Demonstrates:
Attention to detail
Ability to manage multiple priorities
Self-motivation
Commitment to high quality work
Passion for customer support
Effective communication style
Only applications submitted at this link will be reviewed: https://talent.worksuite.com/job-openings/tic6z-2/
• Perks at Shortlist: *
Work closely with a cross-functional team of highly motivated and intelligent folks with a unique range of startup and enterprise experience
Vibrant company culture with frequent team building events
Fast pace learning environment with significant availability for new opportunities
Competitive salary with stock options
Flexible work arrangements
14 weeks of paternal & maternal leave
Unlimited PTO (minimum of 25 days/year)
Required Mental Health Day each month
Worksuite (formerly Shortlist) focuses on Enterprise Software, B2B, Payments, Marketplaces, and Freelancers. Their company has offices in Atlanta, San Diego, and Warsaw. They have a mid-size team that's between 51-200 employees. To date, Worksuite (formerly Shortlist) has raised $3.8M of funding; their latest round was closed on May 2017.
You can view their website at https://worksuite.com/ or find them on Twitter and LinkedIn Show more details...
via CareerBuilder
posted_at: 4 days agoschedule_type: Full-time
UX Designer
Austin, TX...
$120,000
ShortList Recruitment have partnered with a FinTech company who are looking to bring in a highly motivated & Driven UX Designer. Our Client is one of the fastest growing companies in the nation, receiving recognition on the list of INC 5000 fastest growing private companies in USA.
Job Description
•You will be responsible for conceptualizing, creating, iterating, improving, and maintaining visually appealing,
UX Designer
Austin, TX...
$120,000
ShortList Recruitment have partnered with a FinTech company who are looking to bring in a highly motivated & Driven UX Designer. Our Client is one of the fastest growing companies in the nation, receiving recognition on the list of INC 5000 fastest growing private companies in USA.
Job Description
•You will be responsible for conceptualizing, creating, iterating, improving, and maintaining visually appealing, user-friendly websites, apps, and other interactive projects.
•You will need the ability to deliver an engaging user experience across multiple platforms on the web or on mobile devices. This can include interactive prototypes, Low FI wireframes, and Final renderings of screens.
•Curiosity and courage to push boundaries, question the status quo, and provide alternatives in a constructive and inspiring way.
•Have a strong understanding of visual design, information hierarchy, typography, and colour theory.
•Strategic thinker who can understand broad business goals, including the importance of speed.
Requirements
•UX/UI Designer with 3 to 6 years of professional experience.
•Know modern screen design and prototyping software, (Sketch, invision, Figma, Adobe products).
•Strong portfolio showcasing strategic user-centred design, process, strong design principles, and high-fidelity prototypes. Be able to illustrate your role in the projects.
•Clear understanding of UX design patterns and responsive web design
•You like to solve puzzles.
•Create and iterate from wireframes to visual design to prototypes .
•You're organized & detail oriented Show more details...
Austin, TX...
$120,000
ShortList Recruitment have partnered with a FinTech company who are looking to bring in a highly motivated & Driven UX Designer. Our Client is one of the fastest growing companies in the nation, receiving recognition on the list of INC 5000 fastest growing private companies in USA.
Job Description
•You will be responsible for conceptualizing, creating, iterating, improving, and maintaining visually appealing, user-friendly websites, apps, and other interactive projects.
•You will need the ability to deliver an engaging user experience across multiple platforms on the web or on mobile devices. This can include interactive prototypes, Low FI wireframes, and Final renderings of screens.
•Curiosity and courage to push boundaries, question the status quo, and provide alternatives in a constructive and inspiring way.
•Have a strong understanding of visual design, information hierarchy, typography, and colour theory.
•Strategic thinker who can understand broad business goals, including the importance of speed.
Requirements
•UX/UI Designer with 3 to 6 years of professional experience.
•Know modern screen design and prototyping software, (Sketch, invision, Figma, Adobe products).
•Strong portfolio showcasing strategic user-centred design, process, strong design principles, and high-fidelity prototypes. Be able to illustrate your role in the projects.
•Clear understanding of UX design patterns and responsive web design
•You like to solve puzzles.
•Create and iterate from wireframes to visual design to prototypes .
•You're organized & detail oriented Show more details...
via CareerBuilder
posted_at: 4 days agoschedule_type: Full-time
UX Designer
Austin, TX...
An emerging tech company in Austin, are seeking a senior frontend engineer to join their growing team.
Responsibilities
• Work with the team to develop a great user experience platform
• Solve complex designs for different users with a seamless and scaleable solution
• Able to use high fidelty prototyping like Figma
Requirements
• 3+ Years of UX/UI experience
• Experience in End to End design process
• Experience
UX Designer
Austin, TX...
An emerging tech company in Austin, are seeking a senior frontend engineer to join their growing team.
Responsibilities
• Work with the team to develop a great user experience platform
• Solve complex designs for different users with a seamless and scaleable solution
• Able to use high fidelty prototyping like Figma
Requirements
• 3+ Years of UX/UI experience
• Experience in End to End design process
• Experience with working and contributing to design systems
• Self motivated and able to work in a dynamic work environment
• *This role is open to remote work but requires up to 4 days per month in office.
The successful candidate will receive a generous comp package complete with bonus, stock options, health coverage and more Show more details...
Austin, TX...
An emerging tech company in Austin, are seeking a senior frontend engineer to join their growing team.
Responsibilities
• Work with the team to develop a great user experience platform
• Solve complex designs for different users with a seamless and scaleable solution
• Able to use high fidelty prototyping like Figma
Requirements
• 3+ Years of UX/UI experience
• Experience in End to End design process
• Experience with working and contributing to design systems
• Self motivated and able to work in a dynamic work environment
• *This role is open to remote work but requires up to 4 days per month in office.
The successful candidate will receive a generous comp package complete with bonus, stock options, health coverage and more Show more details...
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