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sparklight
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityPhoenix, Arizona
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Latitude\Longitude33.5065 / -112.066 Google Map
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Traffic rank#73,000 Site Rank
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Site age28 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#73,000
#73,000
Site age
28 yrs
28 yrs
Location
United States
United States
Popular Questions for sparklight
Newest job postings for sparklight
via Salary.com
schedule_type: Full-time
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
As a Sparklight Field Technician, you will be helping your community... stay connected to what matters most! Your daily tasks
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
As a Sparklight Field Technician, you will be helping your community... stay connected to what matters most! Your daily tasks will include installing services in residential and commercial properties, completing repairs, and relocating existing equipment.
Ready to apply? Please submit your application on our website, www.sparklight.com/about/careers or use the direct link below:
Link: https://cableone.wd1.myworkdayjobs.com/Cable_One_External_Careers/job/Remote-MO/Field-Technician_R-102076
What you will do to contribute to the company's success
• Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties.
• Take the training you gain to use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer’s equipment to the output of the first distribution amplifier.
• You will ensure we’re providing proper upstream and downstream signal levels at each termination on the customer’s premises.
• You will be proactive by suggesting upgrades of existing services as well as educate customers on the use of their new/existing equipment.
• This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization’s Value.
Qualifications
• A good driving record and a valid driver’s license in the state you are applying.
• We want to train you! You will need to have the aptitude and ability to learn to use RF, digital and Volt-Ohm meters and other related equipment to interpret data and use information to solve problems and determine optimal signal routing.
• Flexibility to go above and beyond for our customers by working overtime and on-call as needed.
• Problem solving is key when working with our customers. Be able to listen to customers and present solutions in a positive manner.
• Due to the nature of the position you will need to successfully work in small and confined areas; lift to 80 lbs.; work on a ladder; and work in all weather conditions.
• You will have demonstrated at least 3 months of customer service or related experience and/or training. The equivalent combination of education and experience is also acceptable.
• High school diploma or GED.
• Regular and predictable attendance is required. Our customers need you to help keep them connected to what matters most!
Core Competencies
• Committed: Values each and every customer, while working hard to keep their business and support our communities.
• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection
Additional Perks
• Tuition reimbursement (up to $5,250 on 1st year)
• FREE Cable/Internet service to associates who live in a serviceable area
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment
We’re an Award-Winning Organization!
• 2022 Forbes’ “America’s Best Midsized Employers”
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Job Type: Full-time
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
Schedule:
• 8 hour shift
• Holidays
• On call
• Overtime
• Weekend availability
Supplemental pay types:
• Bonus pay
Application Question(s):
• Please submit your application on our website, www.sparklight.com/about/careers or by using the link below:
https://cableone.wd1.myworkdayjobs.com/CableOneExternalCareers/job/Remote-MO/Field-TechnicianR-102076
Work Location: One location Show more details...
As a Sparklight Field Technician, you will be helping your community... stay connected to what matters most! Your daily tasks will include installing services in residential and commercial properties, completing repairs, and relocating existing equipment.
Ready to apply? Please submit your application on our website, www.sparklight.com/about/careers or use the direct link below:
Link: https://cableone.wd1.myworkdayjobs.com/Cable_One_External_Careers/job/Remote-MO/Field-Technician_R-102076
What you will do to contribute to the company's success
• Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties.
• Take the training you gain to use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer’s equipment to the output of the first distribution amplifier.
• You will ensure we’re providing proper upstream and downstream signal levels at each termination on the customer’s premises.
• You will be proactive by suggesting upgrades of existing services as well as educate customers on the use of their new/existing equipment.
• This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization’s Value.
Qualifications
• A good driving record and a valid driver’s license in the state you are applying.
• We want to train you! You will need to have the aptitude and ability to learn to use RF, digital and Volt-Ohm meters and other related equipment to interpret data and use information to solve problems and determine optimal signal routing.
• Flexibility to go above and beyond for our customers by working overtime and on-call as needed.
• Problem solving is key when working with our customers. Be able to listen to customers and present solutions in a positive manner.
• Due to the nature of the position you will need to successfully work in small and confined areas; lift to 80 lbs.; work on a ladder; and work in all weather conditions.
• You will have demonstrated at least 3 months of customer service or related experience and/or training. The equivalent combination of education and experience is also acceptable.
• High school diploma or GED.
• Regular and predictable attendance is required. Our customers need you to help keep them connected to what matters most!
Core Competencies
• Committed: Values each and every customer, while working hard to keep their business and support our communities.
• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection
Additional Perks
• Tuition reimbursement (up to $5,250 on 1st year)
• FREE Cable/Internet service to associates who live in a serviceable area
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment
We’re an Award-Winning Organization!
• 2022 Forbes’ “America’s Best Midsized Employers”
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Job Type: Full-time
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
Schedule:
• 8 hour shift
• Holidays
• On call
• Overtime
• Weekend availability
Supplemental pay types:
• Bonus pay
Application Question(s):
• Please submit your application on our website, www.sparklight.com/about/careers or by using the link below:
https://cableone.wd1.myworkdayjobs.com/CableOneExternalCareers/job/Remote-MO/Field-TechnicianR-102076
Work Location: One location Show more details...
via Salary.com
posted_at: 16 days agoschedule_type: Full-time
SUMMARY
Under general supervision and direction, the Customer Service Representative is responsible for taking care of the service needs of Sparklight's customers in a professional, courteous, and efficient manner by performing the following duties...
RESPONSIBILITIES
• Handles high in-bound call volume covering a full range of customer service inquiries. (Upgrades/downgrades of service, video troubleshooting, modem registration and billing).
•
SUMMARY
Under general supervision and direction, the Customer Service Representative is responsible for taking care of the service needs of Sparklight's customers in a professional, courteous, and efficient manner by performing the following duties...
RESPONSIBILITIES
• Handles high in-bound call volume covering a full range of customer service inquiries. (Upgrades/downgrades of service, video troubleshooting, modem registration and billing).
• Responds to inbound customer calls and assists customers face-to-face in the front office as needed.
• Provides customers with a clear understanding of charges, prorates, billing cycles, payment methods and customer equipment.
• Correct errors or discrepancies on customer billings as necessary. Process customer transactions and respond to inquiries in a responsive, timely and accurate manner.
• Enter account information into billing system with a high degree of accuracy to execute transaction.
• Participates in ongoing training to increase skill level and productivity.
• Maintains and sustain all Sparklight Communications' CSR performance expectations as related to Quality Assurance, CSR scorecard metrics (such as Availability, Talk Time, etc.), attendance and one-call resolution goals.
• Maintains working knowledge of all Sparklight products, services and their features.
• Works with customers to achieve customer satisfaction by meeting their needs with Sparklight products and services.
• Applies all sales and service skills/techniques acquired from the Standard Operation Procedure during all interactions with customers.
• Note: All the essential functions of this position are not included in this posting.
EDUCATION and/or EXPERIENCE
• High school diploma or general education degree (GED); or one to three months related experience and/or training in a customer service environment; or equivalent combination of education and experience.
OTHER QUALIFICATIONS
• Requires excellent oral and written communication skills while assisting and interacting with Sparklight's customers and associates.
• Strong data entry and computer skills.
• Requires the ability to operate office equipment (copiers, phones, computers, etc.).
• Requires efficient and accurate handling of money.
• The position requires the ability to learn and stay informed of products and services offered by Sparklight.
• This position will require travel between offices.
#LI-ZH1 Show more details...
Under general supervision and direction, the Customer Service Representative is responsible for taking care of the service needs of Sparklight's customers in a professional, courteous, and efficient manner by performing the following duties...
RESPONSIBILITIES
• Handles high in-bound call volume covering a full range of customer service inquiries. (Upgrades/downgrades of service, video troubleshooting, modem registration and billing).
• Responds to inbound customer calls and assists customers face-to-face in the front office as needed.
• Provides customers with a clear understanding of charges, prorates, billing cycles, payment methods and customer equipment.
• Correct errors or discrepancies on customer billings as necessary. Process customer transactions and respond to inquiries in a responsive, timely and accurate manner.
• Enter account information into billing system with a high degree of accuracy to execute transaction.
• Participates in ongoing training to increase skill level and productivity.
• Maintains and sustain all Sparklight Communications' CSR performance expectations as related to Quality Assurance, CSR scorecard metrics (such as Availability, Talk Time, etc.), attendance and one-call resolution goals.
• Maintains working knowledge of all Sparklight products, services and their features.
• Works with customers to achieve customer satisfaction by meeting their needs with Sparklight products and services.
• Applies all sales and service skills/techniques acquired from the Standard Operation Procedure during all interactions with customers.
• Note: All the essential functions of this position are not included in this posting.
EDUCATION and/or EXPERIENCE
• High school diploma or general education degree (GED); or one to three months related experience and/or training in a customer service environment; or equivalent combination of education and experience.
OTHER QUALIFICATIONS
• Requires excellent oral and written communication skills while assisting and interacting with Sparklight's customers and associates.
• Strong data entry and computer skills.
• Requires the ability to operate office equipment (copiers, phones, computers, etc.).
• Requires efficient and accurate handling of money.
• The position requires the ability to learn and stay informed of products and services offered by Sparklight.
• This position will require travel between offices.
#LI-ZH1 Show more details...
via ZipRecruiter
schedule_type: Full-time
As a Field Technician, you will go home every evening knowing that you played a critical role in keeping our customers connected to what matters most - whether that's making sure families can video chat with deployed service members, ensuring a twitch streamer is connected late at night when the audience is online, or giving a small business owner faith that their internet connection will power... their team through client pitches and product demos.
As a Field Technician, you will go home every evening knowing that you played a critical role in keeping our customers connected to what matters most - whether that's making sure families can video chat with deployed service members, ensuring a twitch streamer is connected late at night when the audience is online, or giving a small business owner faith that their internet connection will power... their team through client pitches and product demos. A large part of a Field Technicians job is, installing and terminating services, relocating existing services and repairing service to keep services running smoothly.
What will you be doing?
• You will perform the installation of customer service drops or outlets
• Expand your skill set as you use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer-owned equipment to the output of the first distribution amplifier
• You will terminate cable, data and telephony services
• Our Field techs assure proper upstream and downstream signal levels at each termination on the customer's premises to ensure that we are providing a quality service to each and every customer
• A customer is moving, no problem! We relocate customers
• Perform after-hours network stand-by, troubleshooting and repair
• Operate and maintain vehicle, tools, test equipment and other company owned equipment
Qualifications:
• High school diploma or general education degree (GED)
• Valid driver's license and a good driving record
• Successful completion of the Field Technician training course at the Cable One Technical Training Center is required within 9 months of employment
• This position requires the ability to work a variable schedule
• This position will require occasional travel
Just as we keep our customers connected to what matters, we keep our associates connected to what matters to them - a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Here's a taste of what to expect:
• Medical, vision, and dental benefits start for you and your family on day one
• You will be rewarded for your contributions with a competitive salary
• We'll give you the tools you need to succeed, including a company vehicle, tools and uniforms
• Paid vacation, holidays, and personal time, so you can rejuvenate
• Paid time off is available to volunteer with your favorite community organization
• Complimentary cable, internet, and phone service (if you live in our service area)
• You will be eligible for 401(k) with full match up to 5% of your pay and vested after 1 year
Pre-hire processes: Cable One, Inc. is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, driving (if applicable), physical (if applicable), drug screening and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. At Cable One and our family of companies, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify and embody each and every day. Cable One provides equal employment opportunities to all individuals of different races, colors, creeds, national origins, genders, marital and veteran statuses.
EOE/Disability Show more details...
What will you be doing?
• You will perform the installation of customer service drops or outlets
• Expand your skill set as you use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer-owned equipment to the output of the first distribution amplifier
• You will terminate cable, data and telephony services
• Our Field techs assure proper upstream and downstream signal levels at each termination on the customer's premises to ensure that we are providing a quality service to each and every customer
• A customer is moving, no problem! We relocate customers
• Perform after-hours network stand-by, troubleshooting and repair
• Operate and maintain vehicle, tools, test equipment and other company owned equipment
Qualifications:
• High school diploma or general education degree (GED)
• Valid driver's license and a good driving record
• Successful completion of the Field Technician training course at the Cable One Technical Training Center is required within 9 months of employment
• This position requires the ability to work a variable schedule
• This position will require occasional travel
Just as we keep our customers connected to what matters, we keep our associates connected to what matters to them - a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Here's a taste of what to expect:
• Medical, vision, and dental benefits start for you and your family on day one
• You will be rewarded for your contributions with a competitive salary
• We'll give you the tools you need to succeed, including a company vehicle, tools and uniforms
• Paid vacation, holidays, and personal time, so you can rejuvenate
• Paid time off is available to volunteer with your favorite community organization
• Complimentary cable, internet, and phone service (if you live in our service area)
• You will be eligible for 401(k) with full match up to 5% of your pay and vested after 1 year
Pre-hire processes: Cable One, Inc. is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, driving (if applicable), physical (if applicable), drug screening and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. At Cable One and our family of companies, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify and embody each and every day. Cable One provides equal employment opportunities to all individuals of different races, colors, creeds, national origins, genders, marital and veteran statuses.
EOE/Disability Show more details...
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