Spectrum

Spectrum.net is the official website for Charter Communications, the second largest cable provider in the United States. Through the website, customers can access their accounts, view and pay their bills, check for service outages, upgrade their services, and more. The website also provides support, including troubleshooting tips and live chat. Additionally, customers can use the website to shop for cable TV, internet, and phone packages, as well as home security and automation services. With Spectrum.net, customers can manage all their services in one convenient place.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • City
    Ashburn, Virginia

  • Latitude\Longitude
    39.0481 / -77.4728    Google Map

  • Traffic rank
    #2,857 Site Rank

  • Site age
    54 yrs old

  • Site Owner information
    Whois info

  • Founded
    July 22, 1999 (as Charter Communications),2014 (as Charter Spectrum)

  • Headquarters
    Stamford, Connecticut,U.S.

  • Parent
    Charter Communications

  • Trade name
    Spectrum

  • Predecessors
    Time Warner Cable,Bright House Networks

  • Products
    Broadband,Cable television,Digital cable,Digital telephone,HDTV,Home security,Internet,Internet security,Mobile phone,VoIP phone

  • Type
    Subsidiary

  • Industry
    Telecommunications

Traffic rank
#2,857
Site age
54 yrs
Location
United States
Popular Questions for Spectrum
Newest job postings for Spectrum
via Recruit.net posted_at: 24 hours agoschedule_type: Full-time
Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you. At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We... support them by offering state-of-the-art solutions including Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We... support them by offering state-of-the-art solutions including Spectrum Internet®, mobile, TV and voice.
BE PART OF THE CONNECTION
As a
Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.
WHAT OUR RETAIL STORE MANAGERS ENJOY MOST
• Collaborating with peers to build high preforming teams through best practice sharing.
• Coaching and developing sales reps to reach their personal and professional goals.
• Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
• Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.

You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each-others’ successes.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
• Experience: 3-5 years of sales and customer service experience
• Working inside a retail store environment
• High level of comfort with personal technology
• Technical Skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Travel: Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
• Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.
• Schedule: Travel and flexibility to support store hours as business needs dictate.

Preferred Qualifications
• Education: Bachelor’s Degree or equivalent work experience
• Management experience - 1+ years
• Telecommunications/wireless experience - 1-3 years
• Bilingual Spanish preferred

SPECTRUM CONNECTS YOU TO MORE
• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
• Competitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary and lucrative incentives
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards: See all the ways we invest in you—at work and in life

Apply now, connect a friend to this opportunity or sign up for job alerts!
SRL411 333783 333783BR
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of
$52,500.00 to $113,800.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
In addition, this position has a commission earnings target starting at
$12,100
Show more details...
via Recruit.net posted_at: 2 days agoschedule_type: Full-time
Specialty Accounts is responsible for the administration and audit of Specialty and Employee Accounts, Equipment Research, Regulatory and Special Handling, Spectrum Internet Assist and Lifeline Programs. Position has occasional contact with customers. The position reports directly to the Specialty Accounts Supervisor. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience Audit Specialty Accounts is responsible for the administration and audit of Specialty and Employee Accounts, Equipment Research, Regulatory and Special Handling, Spectrum Internet Assist and Lifeline Programs. Position has occasional contact with customers. The position reports directly to the Specialty Accounts Supervisor. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience Audit various department reports to maintain billing system integrity Perform various forms of customer research within billing system and/or ticketing system Address and troubleshoot escalated customer issues Process customer account adjustments Perform equipment movement and/or customer order entry within company billing system based upon request Provide support to internal and external customers Maintain various departmental databases Perform other duties as requested by supervisor REQUIRED QUALIFICATIONS Skills / Abilities and Knowledge... Ability to read, write, speak and understand English Ability to communicate orally and in writing in a clear and straightforward manner Ability to prioritize and organize effectively Ability to use critical thinking in complex situations Strong interpersonal skills with leadership aspirations to assist in motivating peers Ability to mentor and coach team members Knowledge of CSG/ICOMS billing system Education College course work in business or related field or equivalent combination of education and experience. Related Work Experience 3 years of Customer service experience 2 years of Telephone, Video, Internet Experience 2 years of Data Entry Experience WORKING CONDITIONS Fast Paced Office, team setting environment Exposure to moderate noise level CAM120 333479 333479BR Show more details...
via Recruit.net posted_at: 2 days agoschedule_type: Full-time
The Outbound Sales Representative is responsible for selling Spectrum Internet, Mobile, TV and Phone products to new customers and upselling existing Spectrum Residential customers via outbound calling in a call center environment. MAJOR DUTIES AND RCall Center, Marketing, Commission, Customer Experience, Sales Representative, Representative, Business Services The Outbound Sales Representative is responsible for selling Spectrum Internet, Mobile, TV and Phone products to new customers and upselling existing Spectrum Residential customers via outbound calling in a call center environment. MAJOR DUTIES AND RCall Center, Marketing, Commission, Customer Experience, Sales Representative, Representative, Business Services Show more details...
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