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Spectrum Jobs
Most recent job postings at Spectrum
via Recruit.net posted_at: 24 hours agoschedule_type: Full-time
Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you. At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We... support them by offering state-of-the-art solutions including Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We... support them by offering state-of-the-art solutions including Spectrum Internet®, mobile, TV and voice.
BE PART OF THE CONNECTION
As a
Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.
WHAT OUR RETAIL STORE MANAGERS ENJOY MOST
• Collaborating with peers to build high preforming teams through best practice sharing.
• Coaching and developing sales reps to reach their personal and professional goals.
• Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
• Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.

You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each-others’ successes.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
• Experience: 3-5 years of sales and customer service experience
• Working inside a retail store environment
• High level of comfort with personal technology
• Technical Skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Travel: Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
• Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.
• Schedule: Travel and flexibility to support store hours as business needs dictate.

Preferred Qualifications
• Education: Bachelor’s Degree or equivalent work experience
• Management experience - 1+ years
• Telecommunications/wireless experience - 1-3 years
• Bilingual Spanish preferred

SPECTRUM CONNECTS YOU TO MORE
• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
• Competitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary and lucrative incentives
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards: See all the ways we invest in you—at work and in life

Apply now, connect a friend to this opportunity or sign up for job alerts!
SRL411 333783 333783BR
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of
$52,500.00 to $113,800.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
In addition, this position has a commission earnings target starting at
$12,100
Show more details...
via Recruit.net posted_at: 2 days agoschedule_type: Full-time
Specialty Accounts is responsible for the administration and audit of Specialty and Employee Accounts, Equipment Research, Regulatory and Special Handling, Spectrum Internet Assist and Lifeline Programs. Position has occasional contact with customers. The position reports directly to the Specialty Accounts Supervisor. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience Audit Specialty Accounts is responsible for the administration and audit of Specialty and Employee Accounts, Equipment Research, Regulatory and Special Handling, Spectrum Internet Assist and Lifeline Programs. Position has occasional contact with customers. The position reports directly to the Specialty Accounts Supervisor. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience Audit various department reports to maintain billing system integrity Perform various forms of customer research within billing system and/or ticketing system Address and troubleshoot escalated customer issues Process customer account adjustments Perform equipment movement and/or customer order entry within company billing system based upon request Provide support to internal and external customers Maintain various departmental databases Perform other duties as requested by supervisor REQUIRED QUALIFICATIONS Skills / Abilities and Knowledge... Ability to read, write, speak and understand English Ability to communicate orally and in writing in a clear and straightforward manner Ability to prioritize and organize effectively Ability to use critical thinking in complex situations Strong interpersonal skills with leadership aspirations to assist in motivating peers Ability to mentor and coach team members Knowledge of CSG/ICOMS billing system Education College course work in business or related field or equivalent combination of education and experience. Related Work Experience 3 years of Customer service experience 2 years of Telephone, Video, Internet Experience 2 years of Data Entry Experience WORKING CONDITIONS Fast Paced Office, team setting environment Exposure to moderate noise level CAM120 333479 333479BR Show more details...
via Recruit.net posted_at: 2 days agoschedule_type: Full-time
The Outbound Sales Representative is responsible for selling Spectrum Internet, Mobile, TV and Phone products to new customers and upselling existing Spectrum Residential customers via outbound calling in a call center environment. MAJOR DUTIES AND RCall Center, Marketing, Commission, Customer Experience, Sales Representative, Representative, Business Services The Outbound Sales Representative is responsible for selling Spectrum Internet, Mobile, TV and Phone products to new customers and upselling existing Spectrum Residential customers via outbound calling in a call center environment. MAJOR DUTIES AND RCall Center, Marketing, Commission, Customer Experience, Sales Representative, Representative, Business Services Show more details...
via Recruit.net posted_at: 4 days agoschedule_type: Full-time
Reach New Heights Being a Field Technician at Spectrum is more than a job. It’s a career that develops as you do—with opportunities to grow from a technician to a supervisor, manager or director. Through our Nationally Recognized Apprenticeship Program, you can earn your broadband certification and then use your skills to help connect more than 32 million customers to information, entertainment... and each other. If you’re looking for a hands-on Reach New Heights
Being a Field Technician at Spectrum is more than a job. It’s a career that develops as you do—with opportunities to grow from a technician to a supervisor, manager or director.
Through our Nationally Recognized Apprenticeship Program, you can earn your broadband certification and then use your skills to help connect more than 32 million customers to information, entertainment... and each other. If you’re looking for a hands-on career where you have the freedom to work independently, but can still interact face-to-face with customers, consider joining our team.
• Full-time
• Job level: Entry
• Work in all elements
• Tech savvy, training provided
• Communicator
• Tech savvy
• Problem solver
• Adaptable
• Detail-oriented
• Results-driven
We asked Cody, Field Operations Technician : Q Employee Q&A Transcript
Hey. My name's Anthony. I'm a Field technician IV, out here in South Texas. I'm here to talk about the benefits of being a Field Technician for Spectrum. Number one for me is definitely promotional opportunity. The company gives you all the tools necessary, online classes, hands-on portions. You take advantage of it, apply yourself, you climb the ladder fast and far in this company. It's a good feeling when you do. Number two is management and supervisors here. In Texas, this is one big family here. Your managers and supervisors got your back 110% of the time. It's a great feeling. You're working for a company that honestly, really does care, and it shows out here. Number three is meeting all the different people, day in and day out. It's all walks of life. You get to meet veterans and just people from just all over the place. If you're a people person, and you enjoy good conversation, this is the job, honestly. Well, I appreciate your time. Enjoy the rest of your day. Talk to you soon.
We asked Anthony, Field Technician: Q Employee Q&A All in a day's work See what it's like traveling to customer sites as a Field Technician to inspect the equipment, diagnose service issues and construct innovative solutions for digital voice, video and high-speed Internet customers. Investing in Veterans As part of our Broadband Field Technician Apprenticeship Program, we are able to help veterans transition into civilian life and build successful second careers. Go Beyond Your Paycheck
At Spectrum, we invest in you by delivering a comprehensive compensation and benefits package, along with the training, tools and resources you need to reach new heights in every aspect of your life.
• Market leading pay and retirement
Earn at least $20 an hour from day one and receive a company match on up to 6% of your eligible pay when you invest in your 401(k).
• Health insurance
Feel your best with quality, affordable insurance coverage for your medical, prescription drug, dental and vision needs.
• Paid time off
Enjoy doing what you love outside of work with paid holidays, personal days, vacation and sick time.
• Tuition reimbursement
Grow your knowledge by focusing on training and career development. We help cover the costs, like up to $10,000 per year in tuition reimbursement.
• Company provided vehicle
Save on gas and maintenance fees by taking the company van home.
• Discounted Spectrum services
Free and discounted Spectrum Services and deep discounts on Spectrum Mobile regardless of where you live.
Responsibilities
Position Type: Full Time Location: Milford, Ohio Date Posted: Date posted 02/28/2023 Areas of interest: Field Operations, Technician Requisition Number: 332547BR-4 Business unit: Field Operations TCB165
At Spectrum, we keep more than 31 million customers connected. As a Field Tech, you’ll play an essential role in our mission to connect our customers to superior communications and entertainment products with the highest quality service. You will resolve cable and Internet issues, and install Spectrum’s high-performing cable, TV, Internet, and Voice products throughout your community.
BE PART OF THE CONNECTION
As you drive from location to location, you’ll build relationships with a diverse-base of customers and deliver technical solutions. This is a career that grows with you, and the knowledge you gain will take you far.
WHAT OUR FIELD TECHNICIANS ENJOY MOST
● Becoming a U.S. Department of Labor broadband certified technician through our paid National Registered Apprentice Certification program
● Interacting face-to-face with customers and making a difference in their lives by connecting them to who and what matters most
● Collaborating with a team of supportive peers and managers
● Experiencing interesting work and new surroundings each day (this is not a desk job)
● Real opportunity to build a strong foundation for a career that progresses as you do
● Exercising on the job, from lifting weight-bearing equipment and gear (cancel that gym membership!)
● Driving a company vehicle safely (free gas, too!) and receiving their own company tools
No two days are ever the same as a Field Tech. You’ll work in sun, rain, or snow and operate from high, outdoor places to tight, indoor spaces—all while carrying tools and equipment. This physical role requires the ability to lift heavy equipment (up to 75 pounds and 28 feet long). If you’re comfortable working in these conditions, we want to hear from you.
WHAT YOU’LL BRING TO SPECTRUM
• Required Qualifications*
● Education : High School diploma or equivalent
● Technical skills : Ability to operate hand tools and handheld mobile devices
● Skills : Effective communication, outstanding customer service
● Abilities : Critical thinking, problem solving, sound decision making, managing priorities
● Travel Ability : Daily travel; valid state driver’s license and safe driving record
● Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
• Preferred Qualifications*
● Experience working in customer service, construction, electrical, technical or related field
● Industry certifications, such as low voltage or Cisco Certified Network Associate (CCNA)
SPECTRUM CONNECTS YOU TO MORE
● Job Perks : Receive a company vehicle, tools, professional uniform, and personal protective equipment to do your best and stay safe
● Dynamic Growth : Progress through a defined career path, or move into roles like supervisor, manager, or director
● Competitive Pay : Generous starting salary, plus pay increases as you advance and paid training
● Total Rewards :
• Apply now, connect a friend to this opportunity or* ! TCB165 332547-4 332547BR
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
Email Job Field Technician - $20.50/hr. Starting Pay Field Operations, Technician Milford, Ohio Field Technician - $20.50/hr. Starting Pay Field Operations, Technician Blue Ash, Ohio Field Technician - $20.50/hr. Starting Pay Field Operations, Technician Norwood, Ohio Areas of interestEnter a location and a category, and click "Add" to create your Job Alert.
• Field Operations, Milford, Ohio, United States
• Technician, Milford, Ohio, United States
Areas of interestEnter a location and a category, and click "Add" to create your Job Alert.
• Field Operations, Milford, Ohio
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via Tarta.ai posted_at: 18 days agoschedule_type: Full-time
Job Description The Customer Support team is responsible for front-line support of our suite of software products. In this role, you will be the first point of contact for clients calling in, helping to answer their how-to questions, document unexpected system behavior, and write up feature requests... What You ll Do: Provide technical assistance with software Resolve issues for clients via phone and email Provide live training sessions Job Description

The Customer Support team is responsible for front-line support of our suite of software products. In this role, you will be the first point of contact for clients calling in, helping to answer their how-to questions, document unexpected system behavior, and write up feature requests...

What You ll Do:

Provide technical assistance with software

Resolve issues for clients via phone and email

Provide live training sessions for new clients

Document, escalate, and redirect issues for timely resolution

Follow up with clients to provide status updates and solutions

Record and quote requests for new features

Cover some on-call evenings

Communicate with clients about project status

What We re Looking For:

1. You have previous experience in an IT- or software-related role

2. You enjoy helping people solve problems

3. You re good at explaining things

4. You enjoy being an expert and are eager to learn

5. You communicate clearly and professionally in writing as well as speaking

6. You notice details and know how to ask the right questions

7. You have some technical expertise such as with Excel, browsers, and operating systems

Company Description
Growing Again!! Spectrum Net Designs is growing fast and is delivering customized web solutions to clients every day, and now we have more opportunities than we can currently handle. That is why we need you! We are hiring on the spot if you can show us that you have a grasp of the technologies and your ability to contribute ASAP
Show more details...
via Recruit.net posted_at: 3 days agoschedule_type: Full-time
Are you ready to build flourishing management teams, motivating them to exceed sales goals across retail stores? If so, then a store management position at Spectrum may be right for you. At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by... offering state-of-the-art solutions including Spectrum Are you ready to build flourishing management teams, motivating them to exceed sales goals across retail stores? If so, then a store management position at Spectrum may be right for you.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by... offering state-of-the-art solutions including Spectrum Internet®, mobile, TV and voice.
BE PART OF THE CONNECTION
As a
Territory Manager you can expect to inspire teams of store managers, driving a sales and retention culture across stores in geographically dispersed areas. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.
WHAT OUR TERRITORY MANAGERS ENJOY MOST
• Empowering managers to create a motivated work environment where employees can excel.
• Sharing subject expertise with sales management, cultivating creativity while expanding their knowledge for personal and professional growth.
• Collaborating cross departmentally with peers, building a culture of success.
• Developing customer relationships in retail setting, delivering a positive company image and a worthwhile experience.

You will be supported by experienced district management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each-others’ successes.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
• Experience: 4-7 years of sales leadership
• Launched or managed multiple retail locations
• Proven ability to build a solid sales culture and high performing teams while handling change management
• Demonstrated accomplishments of delivering a clean, organized, and optimal experience for all customers and employees
• High level of comfort with personal technology
• Travel: Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
• Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.
• Schedule: Travel and flexibility to support store hours as business needs dictate.

Preferred Qualifications
• Education: Bachelor’s Degree or equivalent work experience.
• Telecommunications/wireless experience -2-4 years
• History of identifying trends while developing response plans for risks

SPECTRUM CONNECTS YOU TO MORE
• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
• Competitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary and lucrative incentives.
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards: See all the ways we invest in you—at work and in life
• #LI-NT1

Apply now, connect a friend to this opportunity or sign up for job alerts!
SRL511 332986-1 332986BR
Show more details...
via Recruit.net posted_at: 2 days agoschedule_type: Contractorsalary: 196K a year
Vertical Technical Sales Consultant, Unified Communications, Spectrum Enterprise At a glance: Our company... At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations. Spectrum Enterprise, a part of Charter Communications, Inc., Vertical Technical Sales Consultant, Unified Communications, Spectrum Enterprise
At a glance:
Our company...
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As a Vertical Technical Sales Consultant, Unified Communications, you increase sales for the Spectrum Enterprise Voice services by growing market share and driving product penetration rates. You excel at selling to existing and prospective strategic clients using consultative sales techniques. You focus on highlighting how our Voice solutions solves complex client communication needs. You partner with local Sales teams to successfully define and execute team-based selling strategies. You are passionate about educating clients with face-to-face meetings and creating enticing proposals that motivate them to share in your enthusiasm for Spectrum Enterprise products.
You combine your technical expertise with an understanding of each client’s current and future needs to outline solutions for their immediate issues readying them for upsell and renewal opportunities. This is a complementary role to the Direct Sales and Sales Engineering teams and receives sales quota retirement for targeted products. You thrive in an office environment and feel comfortable traveling to manage accounts within a specified footprint. You report directly to Manager of TSC-Unified Communications for goals, guidance and assistance.
Position benefits:
• Competitive salary with sales incentives.
• Health, vision and dental insurance.
• 100% company match 401(k) up to 6%.
• Company funded retirement accumulation plan for an additional 3%.
• Education assistance.
• Pretax childcare spending account.
• Paid holidays, vacation days, personal days and sick days.
• Employee discount on spectrum services where available.
What you will do:
• Be an impactful member of the Strategic Managed Services Sales team by meeting or exceeding monthly sales and revenue goals selling Voice solutions.
• Drive sales of the Voice product set by serving as an experienced, focused, performance-driven regional brand ambassador.
• Enhance the available products by partnering with Product teams in the development and advancement of service attributes.
• Increase the Spectrum Enterprise sales footprint by leveraging in-depth experience to identify target markets, industries and contacts across assigned territories.
• Self-generate leads through networking, cold calling, premise visits and industry events remaining cognizant of new and upsell opportunities.
• Exceed sales goals by developing and implementing sales plans for an assigned territory while positioning themselves as the solution expert for Unified Communications.
• Entice C-level executives and business owners by leading face-to-face consultative meetings and highlighting product features, attributes and demonstrations using a polished presentation style.
• Partner with Account Executives, Account Management, Sales Engineering and Marketing to develop and execute team selling strategies.
• Solidify sales by conducting contract negotiations and conversations with C-level executives and business owners.
• Maintain an accurate sales database to report sales activity and client information.
• Develop key sales skills by attending sales meetings and participating in training sessions.
• Perform additional duties related to the position as assigned.
Required keys for success:
• Two or more years of experience in premise-based sales of Voice solutions.
• Five or more years of telecommunication business-to-business (B2B) experience.
• Expert understanding of Managed Service Solutions, specifically Voice.
• Track record of presenting to C-suite executives, such as Chief Information Officer (CIO) and Chief Technical Officer (CTO) and business owners, with the ability to develop client-centric solutions and proposals.
• Proven experience as a top sales performer and closer, exceeding revenue quota.
• Skilled in quickly conducting consultative analysis and providing recommendations.
• Collaborative team member with the ability to multitask and manage change.
• Familiar with Salesforce or other client relationship management (CRM) and billing systems.
• Extensive knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Visio.
• Coachable with an entrepreneurial spirit and the ability to work independently.
• Valid driver’s license, a safe driving record and availability to travel.
• Effective written and spoken English communication skills with all levels of an organization.
Your education:
• Bachelor’s degree in a business-related field or an equivalent combination of education, training and experience (required).
• Industry recognized applicable certifications, such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Avaya Certified Solution Specialist (ACSS), Avaya Certified Design Specialist (ACDS), Anaya Professional Design Specialist (APDS), Avaya Professional Sales Specialist (APSS) or Convergence Technologies Professional (CTP) (preferred).
SEN326 333769 333769BR
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $91,200.00 to $196,000.00 . The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
In addition, this position has a commission earnings target starting at $70,000.00 .
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
Vertical Technical Sales Consultant, Unified Communications, Spectrum Enterprise Enterprise Sales, Sales Cerritos, California Areas of interestEnter a location and a category, and click "Add" to create your Job Alert.
• Enterprise Sales, Cerritos, California, United States
• Sales, Cerritos, California, United States
Areas of interestEnter a location and a category, and click "Add" to create your Job Alert.
• Enterprise Sales, Cerritos, California, United States
• Sales, Cerritos, California, United States
Show more details...
via Recruit.net posted_at: 4 days agoschedule_type: Full-time
Reach New Heights Being a Field Technician at Spectrum is more than a job. It’s a career that develops as you do—with opportunities to grow from a technician to a supervisor, manager or director. Through our Nationally Recognized Apprenticeship Program, you can earn your broadband certification and then use your skills to help connect more than 32 million customers to information, entertainment... and each other. If you’re looking for a hands-on Reach New Heights
Being a Field Technician at Spectrum is more than a job. It’s a career that develops as you do—with opportunities to grow from a technician to a supervisor, manager or director.
Through our Nationally Recognized Apprenticeship Program, you can earn your broadband certification and then use your skills to help connect more than 32 million customers to information, entertainment... and each other. If you’re looking for a hands-on career where you have the freedom to work independently, but can still interact face-to-face with customers, consider joining our team.
• Full-time
• Job level: Entry
• Work in all elements
• Tech savvy, training provided
• Communicator
• Tech savvy
• Problem solver
• Adaptable
• Detail-oriented
• Results-driven
Transcript
Hello, everyone. My name is CJ. I'm a field technician with Charter Spectrum. Being a field technician is a great opportunity for those who enjoy interacting with new people and dealing with different types of situations. On a daily basis, we are tasked with different work orders, from trouble calls to new installs. Every job has different requirements. One job may be restoring service to an elderly customer. The next job you may be installing a new service to a first-time home buyer. Either way, it's a great experience and great feeling to see the joy and excitement our customers get when their service is in place. Overall, the company is a great place to work. And, at the end of the day, it's not just a job. It's a great career path. Thank you.
We asked Christopher, Field Technician: Q Describe a day in the life on the Field Operations team. Employee Q&A Transcript
Hey. My name's Anthony. I'm a Field technician IV, out here in South Texas. I'm here to talk about the benefits of being a Field Technician for Spectrum. Number one for me is definitely promotional opportunity. The company gives you all the tools necessary, online classes, hands-on portions. You take advantage of it, apply yourself, you climb the ladder fast and far in this company. It's a good feeling when you do. Number two is management and supervisors here. In Texas, this is one big family here. Your managers and supervisors got your back 110% of the time. It's a great feeling. You're working for a company that honestly, really does care, and it shows out here. Number three is meeting all the different people, day in and day out. It's all walks of life. You get to meet veterans and just people from just all over the place. If you're a people person, and you enjoy good conversation, this is the job, honestly. Well, I appreciate your time. Enjoy the rest of your day. Talk to you soon.
We asked Anthony, Field Technician: Q Employee Q&A All in a day's work See what it's like traveling to customer sites as a Field Technician to inspect the equipment, diagnose service issues and construct innovative solutions for digital voice, video and high-speed Internet customers. Investing in Veterans As part of our Broadband Field Technician Apprenticeship Program, we are able to help veterans transition into civilian life and build successful second careers. Go Beyond Your Paycheck
At Spectrum, we invest in you by delivering a comprehensive compensation and benefits package, along with the training, tools and resources you need to reach new heights in every aspect of your life.
• Market leading pay and retirement
Earn at least $20 an hour from day one and receive a company match on up to 6% of your eligible pay when you invest in your 401(k).
• Health insurance
Feel your best with quality, affordable insurance coverage for your medical, prescription drug, dental and vision needs.
• Paid time off
Enjoy doing what you love outside of work with paid holidays, personal days, vacation and sick time.
• Tuition reimbursement
Grow your knowledge by focusing on training and career development. We help cover the costs, like up to $10,000 per year in tuition reimbursement.
• Company provided vehicle
Save on gas and maintenance fees by taking the company van home.
• Discounted Spectrum services
Free and discounted Spectrum Services and deep discounts on Spectrum Mobile regardless of where you live.
Responsibilities
Position Type: Full Time Location: Hamilton, Ohio Date Posted: Date posted 02/28/2023 Areas of interest: Field Operations, Technician Requisition Number: 332547BR-2 Business unit: Field Operations TCB165
At Spectrum, we keep more than 31 million customers connected. As a Field Tech, you’ll play an essential role in our mission to connect our customers to superior communications and entertainment products with the highest quality service. You will resolve cable and Internet issues, and install Spectrum’s high-performing cable, TV, Internet, and Voice products throughout your community.
BE PART OF THE CONNECTION
As you drive from location to location, you’ll build relationships with a diverse-base of customers and deliver technical solutions. This is a career that grows with you, and the knowledge you gain will take you far.
WHAT OUR FIELD TECHNICIANS ENJOY MOST
● Becoming a U.S. Department of Labor broadband certified technician through our paid National Registered Apprentice Certification program
● Interacting face-to-face with customers and making a difference in their lives by connecting them to who and what matters most
● Collaborating with a team of supportive peers and managers
● Experiencing interesting work and new surroundings each day (this is not a desk job)
● Real opportunity to build a strong foundation for a career that progresses as you do
● Exercising on the job, from lifting weight-bearing equipment and gear (cancel that gym membership!)
● Driving a company vehicle safely (free gas, too!) and receiving their own company tools
No two days are ever the same as a Field Tech. You’ll work in sun, rain, or snow and operate from high, outdoor places to tight, indoor spaces—all while carrying tools and equipment. This physical role requires the ability to lift heavy equipment (up to 75 pounds and 28 feet long). If you’re comfortable working in these conditions, we want to hear from you.
WHAT YOU’LL BRING TO SPECTRUM
• Required Qualifications*
● Education : High School diploma or equivalent
● Technical skills : Ability to operate hand tools and handheld mobile devices
● Skills : Effective communication, outstanding customer service
● Abilities : Critical thinking, problem solving, sound decision making, managing priorities
● Travel Ability : Daily travel; valid state driver’s license and safe driving record
● Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
• Preferred Qualifications*
● Experience working in customer service, construction, electrical, technical or related field
● Industry certifications, such as low voltage or Cisco Certified Network Associate (CCNA)
SPECTRUM CONNECTS YOU TO MORE
● Job Perks : Receive a company vehicle, tools, professional uniform, and personal protective equipment to do your best and stay safe
● Dynamic Growth : Progress through a defined career path, or move into roles like supervisor, manager, or director
● Competitive Pay : Generous starting salary, plus pay increases as you advance and paid training
● Total Rewards :
• Apply now, connect a friend to this opportunity or* ! TCB165 332547-2 332547BR
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected
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via Colorado Jobs - Tarta.ai posted_at: 7 days agoschedule_type: Full-time
COMPANY OVERVIEW Spectrum s Product and Technology team creates, develops, and operates the nation s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together... THIS POSITION IS ELIGIBLE TO WORK IN A HYBRID WORK MODEL (COMBINATION OF IN-OFFICE AND REMOTE COMPANY OVERVIEW

Spectrum s Product and Technology team creates, develops, and operates the nation s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together...

THIS POSITION IS ELIGIBLE TO WORK IN A HYBRID WORK MODEL (COMBINATION OF IN-OFFICE AND REMOTE DAYS)

AT A GLANCE
• You re a motivated rising senior with a 3.0 GPA or higher seeking a degree in one of the following areas listed below from an accredited college or university:
• HCI or anything Digital Design related
• This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field of choice. It s a full-time, 10-week commitment from May 31, 2023 through August 4, 2023.
• Benefits include professional development sessions, networking opportunities, and mentorship.

THE SPECTRUM INTERNSHIP EXPERIENCE

You have clear aspirations and are seeking a summer internship program that will help you meet them. Find it at Spectrum, named one of the 2022 Top 100 Internship Programs in the United States by WayUp and Yello.

OUR INTERNSHIPS ARE DESIGNED TO PROVIDE:
• Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting.
• First-rate, hands-on experience in the telecommunications industry.
• Opportunities to connect you with people who can give you a better understanding of the industry and help you accomplish real goals you can add to your r sum , this includes assigning you a formal mentor and interactions with senior executives.

WHAT YOU CAN EXPECT IN THIS ROLE

As a Spectrum Intern, you ll be essential to two teams your respective department and your Intern peer group. Department and team-focused projects account for about 80% of your schedule. You ll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on June 2, webinars, community service, cross-functional project, and final presentations.

INTERNSHIP RESPONSIBILITIES MAY INCLUDE

The Product Design intern should have junior-level UI and UX skills and be able to deliver design concepts based on requirements, user data, and research outputs. This role is intended to support billing features on Spectrum.net, SpectrumBusiness.net, and the MySpectrum App.

HERE S WHAT IT TAKES TO GET STARTED

REQUIRED QUALIFICATIONS
• Must be enrolled in an accredited College or University with a graduation date of December 2023 or May 2024
• Must have at least a 3.0 GPA or greater in current program
• Ability to travel locally to Spectrum Intern development events and activities throughout the program
• Authorization to work in the U.S. without restrictions or need for future sponsorship

PREFERRED QUALIFICATIONS
• Authorization to work in the U.S. without restrictions or need for Charter Sponsorship
• Ability to work in a team environment
• Oral and written skills
• Organizational skills
• Problem solving abilities
• Proficient in Software including Adobe, Microsoft Excel, and Microsoft Word
• Software development (Python, Javascript, C/C+)
• Strong network technology fundamentals (IP, TCP, UDP, DNS, routing, etc.)
• Transport technologies (WiFi, Thread, BLE, Ethernet, DOCSIS, 5G/LTE, other IoT protocols)
• Development tools and frameworks (Linux, Docker, React, Express, MongoDB, AWS)
• Motivated self learner
• Strong research and analytical skills
• Effective communicator that can break down complex topics
• Enjoys collaborative environment and working on a team toward a common goal
• Comfortable with hybrid work environment (both in office and at home)

Here, employees don t just have jobs, they build careers. That s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $0.00 TO $0.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses
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via Monster schedule_type: Full-time
At a glance: • Are you a client-focused account manager skilled at leading the go-to-market strategy and driving net new revenue growth with Federal government alliance partners? • Can you commit to a consultative sales position guiding federal agencies through the selection of voice, data, cloud and video services... • Do you desire a competitive salary with an uncapped sales commission and a focus on professional development? Our company: At At a glance:
• Are you a client-focused account manager skilled at leading the go-to-market strategy and driving net new revenue growth with Federal government alliance partners?
• Can you commit to a consultative sales position guiding federal agencies through the selection of voice, data, cloud and video services...
• Do you desire a competitive salary with an uncapped sales commission and a focus on professional development?
Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.

Highlights:

You passionate about driving net new revenue growth with Federal government alliance partners. As the Value-Added Reseller Channel Manager for the Federal Government, you focus on the go-to-market strategy and using consultative sales techniques to outline uniquely beneficial combinations of voice, data, cloud and video services. You excel at improving sales by conducting product presentations, training, business reviews and business development events.

You collaborate with Operations, Product, Marketing, Support and Training to ensure Spectrum Enterprise processes and products are well defined and positioned within the Federal government alliance reseller portfolio of business. You possess a developed ability for identifying resistance and overcoming obstacles to increase sales while enhancing the client experience. You excel in an office environment and traveling regularly to manage accounts within an assigned portfolio. You report directly to the Vice President of Spectrum Enterprise Federal Sales for goals, guidance and assistance.

Position benefits:
• Competitive salary with sales incentives.
• Health, vision and dental insurance.
• 100% company match 401(k) up to 6%.
• Company funded retirement accumulation plan for an additional 3%.
• Education assistance.
• Pretax childcare spending account.
• Paid holidays, vacation days, personal days and sick days.
• Employee discount on Spectrum services where available.
What you will do:
• Meet and exceed sales goals by establishing relationships with Federal government alliance partners across the U.S.
• Drive net new revenue growth by building a personal network of executive relationships within key Federal government clients and alliance partners.
• Understand client needs through proactive consultative needs analysis with prospective Federal government alliance partners, including the development of client centric product solutions.
• Entice clients by understanding the needs of the Federal agencies and designing solutions to meet those complex business needs.
• Be a poignant member of the National sales team through the achievement of monthly sales and revenue goals or management by objectives (MBO).
• Maintain quality service and encourage long-term client retention through coordinated efforts with Sales Support, Sales Engineering and Marketing teams.
• Develop key sales skills by attending sales meetings and participating in training sessions.
• Inform senior leadership and key stakeholders by maintaining and delivering quarterly business reviews within assigned Federal alliance partners.
• Continuously review Federal bids to ensure proper alignment with the Spectrum Enterprise strategy.
• Mitigate risks by reviewing and managing program performance against contractual obligations.
• Encourage knowledge transfer by fostering teamwork among the Sales resources and the Spectrum Enterprise Federal Sales team.
• Discover new opportunities through the identification of Federal market trends and translating the impact of those trends on the company.
• Increase client satisfaction by acting as a liaison between Federal partners and Spectrum Enterprise while serving as the main point of contact for clients and internal teams.
• Perform additional duties related to the position as assigned.
Required keys for success:
• Five or more years of sales experience exceeding revenue goals.
• Five or more years of sales experience and programmatic partner program experience.
• Demonstrated success as a top sales performer, consistently exceeding revenue quota.
• Working knowledge of computer networking, local area network (LAN) and wide area network (WAN) technologies, high-capacity and fiber connected networks.
• Solid negotiation and closing skills.
• Dead line driven with the ability to effectively and efficiently multi-task.
• Ability to learn quickly and apply that knowledge while working in a team environment.
• Valid driver’s license, safe driving record and availability to travel up to 50 percent of the time.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio.
• Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
• Five or more years of sales experience exceeding revenue goals selling data, voice or video solutions in the telecommunications industry.
• Proven business to business sales experience with C-level decision-makers.
Your education:
• Bachelor’s degree in a related field or an equivalent combination of education, training and experience (preferred).
SNT205 330619-1 330619BR
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