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Most recent job postings at Sprint Corporation
via Monster
posted_at: 5 days agoschedule_type: Full-time
Join a team responsible for preparing the enterprise to be the best when the worst happens by planning for the unplanned, detecting the unexpected and responding in support of our customers, employees, and brand. PLAN – Provide consultative assistance in support of a decentralized Business Continuity Management program. Document enterprise incident response plans. Coordinate training and... exercises for response team members. DETECT – Work in
Join a team responsible for preparing the enterprise to be the best when the worst happens by planning for the unplanned, detecting the unexpected and responding in support of our customers, employees, and brand. PLAN – Provide consultative assistance in support of a decentralized Business Continuity Management program. Document enterprise incident response plans. Coordinate training and... exercises for response team members. DETECT – Work in a state-of-the-art Business Operations Center you will assist in monitoring the operational health of the business with both internal and external intelligence from a customer focused perspective. RESPOND – Lead cross functional teams at various levels of the organization by facilitating enterprise-wide coordinated response during significant planned, semi-planned or unplanned events with executive customer centric reporting. Bring a strong commitment to exceptional customer experience and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment.
Main Responsibilities:
• Monitors social media, system & network health, brand assets, etc. to identify anomalies and unacceptable conditions with the ability to evaluate and determine appropriate escalation paths to support key business initiatives. Activate appropriate response teams. Create and distribute internal Situation Reports to appropriate leadership teams at pre-determined intervals.
• Establishes and maintains internal procedures to conduct coordinated operations during emergencies. Seek continuous improvement and innovation in Business Operations Center operations and capability.
• Manage and maintain various internal support relationships to enable proactive/rapid awareness of potential customer, employee, and brand impacting incidents. Use unique centralized view of systems to provide subject matter expertise to other areas of T-Mobile and recommend best operational practices.
• Coordinate, facilitate and maintain crisis management policies and procedures. Prepare situation- specific response plans that outline operating procedures to be used in response to disasters or emergencies. Coordinate community support after a disaster.
• Conduct exercises to provide staff, emergency responders, support personnel and executive personnel training in directing operations under simulated emergency situations. Attend and participate in local, state and federal exercises and workgroups.
• Oversee Business Continuity Management framework and governance to ensure business resilience planning is achieved as expected, across the company.
• Also responsible for other Duties/Projects as assigned by business management as needed.
Qualifications:
Education:
• Bachelors Degree (required)
• BCM Certification (preferred)
Work Experience:
• 7-10 years of experience dealing with business operations (i.e. sales, care, supply chain, emergency management, etc.)
• Frontline call center or retail experience a plus
Knowledge, Skills, And Abilities:
• Communication
• Project Management
• Emergency/Crisis Management
• Leadership
• Executive Maturity – Calm under pressure
• Organization
• Influence
• Microsoft Office Show more details...
Main Responsibilities:
• Monitors social media, system & network health, brand assets, etc. to identify anomalies and unacceptable conditions with the ability to evaluate and determine appropriate escalation paths to support key business initiatives. Activate appropriate response teams. Create and distribute internal Situation Reports to appropriate leadership teams at pre-determined intervals.
• Establishes and maintains internal procedures to conduct coordinated operations during emergencies. Seek continuous improvement and innovation in Business Operations Center operations and capability.
• Manage and maintain various internal support relationships to enable proactive/rapid awareness of potential customer, employee, and brand impacting incidents. Use unique centralized view of systems to provide subject matter expertise to other areas of T-Mobile and recommend best operational practices.
• Coordinate, facilitate and maintain crisis management policies and procedures. Prepare situation- specific response plans that outline operating procedures to be used in response to disasters or emergencies. Coordinate community support after a disaster.
• Conduct exercises to provide staff, emergency responders, support personnel and executive personnel training in directing operations under simulated emergency situations. Attend and participate in local, state and federal exercises and workgroups.
• Oversee Business Continuity Management framework and governance to ensure business resilience planning is achieved as expected, across the company.
• Also responsible for other Duties/Projects as assigned by business management as needed.
Qualifications:
Education:
• Bachelors Degree (required)
• BCM Certification (preferred)
Work Experience:
• 7-10 years of experience dealing with business operations (i.e. sales, care, supply chain, emergency management, etc.)
• Frontline call center or retail experience a plus
Knowledge, Skills, And Abilities:
• Communication
• Project Management
• Emergency/Crisis Management
• Leadership
• Executive Maturity – Calm under pressure
• Organization
• Influence
• Microsoft Office Show more details...
via Monster
posted_at: 5 days agoschedule_type: Full-time
The Principal Architect role is focused on providing technical and architectural leadership for key new technology initiatives and business capabilities that will deliver T-Mobile’s industry-leading. The Architecture, Design & Delivery strategy unifies all aspects of the business, blending together in-store and digital experiences, driving the best customer experience as the businesses grow to... enterprise levels. Technology solutions have to meet
The Principal Architect role is focused on providing technical and architectural leadership for key new technology initiatives and business capabilities that will deliver T-Mobile’s industry-leading. The Architecture, Design & Delivery strategy unifies all aspects of the business, blending together in-store and digital experiences, driving the best customer experience as the businesses grow to... enterprise levels. Technology solutions have to meet the pace and responsiveness of an evolving business, delivering rich, consistent, highly flexible and contextually relevant experiences across mobile, desktop, kiosks, point-of-sale and other emerging devices. The Principal Architect works closely with other Business and IT partner teams in a highly collaborative environment.
Work location preference is Reston, VA or Bellevue, WA, but this job can be located anywhere within the United States.
Strategy
Undertakes enterprise analysis, design, planning and implementation using a holistic approach.
Influences and leads technology strategic planning across T-Mobile, in partnership with the senior technical leadership.
Influences and builds the architecture strategy and standard methodologies for T-Mobile and partners across the businesses in close collaboration with our technology executives and business/customer partners.
Innovation And Leadership
• Develops and drives a technical community across the organization that cultivates innovation, agile design and test methodology, flexible teaming, knowledge sharing and talent transformation.
• Leads all aspects of the architecture vision for shared infrastructure, platform services, and the design patterns related to them.
• Leads by example driving engineering expertise across the full stack TMUS technology portfolio.
• Builds a forum for innovation with the TMUS technology community that drives thought leadership around TMUS architecture roadmap and strategy.
• Identifies and champion best practices for enterprise-wide success with Cloud initiatives, Software Defined Infrastructure based technology, and deployment models.
• Represents T-Mobile both internally and externally as a technical thought leader.
Technology And System
• Coordinates design software and infrastructure roadmaps/blueprints to define the next generation of technology at TMUS.
• Develops deep understanding of TMUS infrastructure requirements with the experience and skill to accelerate portfolio advancements, convergence and delivery.
• Coordinates and develops systems integration designs, including high-level and detailed system, application and technology diagrams.
• Authors and deliver network designs and technical project plans incorporating service and program management activities
Qualifications:
• Bachelors degree in business, computer science, or related subject area In lieu of degree, equivalent industry experience may be considered. Masters degree preferred.
• 7 years of progressive experience in software engineering/enterprise architecture/technology leadership across multiple products, systems and/or platforms coupled with strong business insight and executive presence.
• 4 years of proven experience working in solutions design and enterprise architecture delivering IT solutions.
• 4 years of experience in Enterprise applications, middletier services, database, storage, distributed computing, in addition to 4 years of experience driving and implementing Cloud and digital technology strategies.
• At least 18 years of age
• Legally authorized to work in the United States Show more details...
Work location preference is Reston, VA or Bellevue, WA, but this job can be located anywhere within the United States.
Strategy
Undertakes enterprise analysis, design, planning and implementation using a holistic approach.
Influences and leads technology strategic planning across T-Mobile, in partnership with the senior technical leadership.
Influences and builds the architecture strategy and standard methodologies for T-Mobile and partners across the businesses in close collaboration with our technology executives and business/customer partners.
Innovation And Leadership
• Develops and drives a technical community across the organization that cultivates innovation, agile design and test methodology, flexible teaming, knowledge sharing and talent transformation.
• Leads all aspects of the architecture vision for shared infrastructure, platform services, and the design patterns related to them.
• Leads by example driving engineering expertise across the full stack TMUS technology portfolio.
• Builds a forum for innovation with the TMUS technology community that drives thought leadership around TMUS architecture roadmap and strategy.
• Identifies and champion best practices for enterprise-wide success with Cloud initiatives, Software Defined Infrastructure based technology, and deployment models.
• Represents T-Mobile both internally and externally as a technical thought leader.
Technology And System
• Coordinates design software and infrastructure roadmaps/blueprints to define the next generation of technology at TMUS.
• Develops deep understanding of TMUS infrastructure requirements with the experience and skill to accelerate portfolio advancements, convergence and delivery.
• Coordinates and develops systems integration designs, including high-level and detailed system, application and technology diagrams.
• Authors and deliver network designs and technical project plans incorporating service and program management activities
Qualifications:
• Bachelors degree in business, computer science, or related subject area In lieu of degree, equivalent industry experience may be considered. Masters degree preferred.
• 7 years of progressive experience in software engineering/enterprise architecture/technology leadership across multiple products, systems and/or platforms coupled with strong business insight and executive presence.
• 4 years of proven experience working in solutions design and enterprise architecture delivering IT solutions.
• 4 years of experience in Enterprise applications, middletier services, database, storage, distributed computing, in addition to 4 years of experience driving and implementing Cloud and digital technology strategies.
• At least 18 years of age
• Legally authorized to work in the United States Show more details...
via Monster
posted_at: 5 days agoschedule_type: Full-time
Job Overview
This newly created Director, Workforce Analytics & Insights is in charge of leading the development and execution of insight-driven and agile people insights to drive business strategy. They are responsible for overseeing the identification of strategic data insights to inform T-Mobiles People/Talent strategy at a corporate and LOB level and drive plans for T-Mobiles growth and... business development. They work closely with key stakeholders
Job Overview
This newly created Director, Workforce Analytics & Insights is in charge of leading the development and execution of insight-driven and agile people insights to drive business strategy. They are responsible for overseeing the identification of strategic data insights to inform T-Mobiles People/Talent strategy at a corporate and LOB level and drive plans for T-Mobiles growth and... business development. They work closely with key stakeholders such as HR Strategic Advisors, HR Leadership, COEs, and Reporting & Analytics to proactively leverage insights and best practices to build highly effective organizations that meet the changing needs of the business. Core services include workforce planning modeling, organizational and talent KPI strategy, organizational effectiveness insights, predictive talent forecasting, and dashboard development and maintenance.
Job Responsibilities:
• Research and Analytics for organization and workforce planning in HR. Understanding insights and to build highly effective organizations that meet the changing needs of the business.
• Provide executive leadership and other partners with actionable data and insights of the landscape or our workforce with easily consumable and creative story-telling to drive business decisions, predict and measure business impacts and predict outcomes.
• Provide strategic direction and leadership for HR reporting and analytics related to our workforce. Drive the goal of increasing our analytical muscle to drive actionable insights to our leaders as well as creating a user friendly and value-added data insights to support our transforming business.
• Drive the change from reporting to story-telling with real-time analytics and insights based on advanced analytic modeling and HR data science.
• Transform large amounts of data into compelling visual stories to facilitate analysis and business decision-making, using data visualization tools. Ensure that the information is presented in a visually clear, concise, and business-relevant manner to senior leadership level stakeholders.
• Develop, design and implement our Workforce Analytics and data strategy.
• Build the data foundation in Workday utilizing BI tools such as Tableau, subsequently enabling the efficient delivery of accurate insights to partners and senior leaders.
• Serve as the SME for driving analytic effectiveness within HR. Build a change within HR to a data driven community.
• Develop the HR Insights and Analytics roadmap by designing and developing dashboards, reports, presentations and to educate, inform which help to influence decisions along with creating compelling business cases to support and prioritize initiatives. This includes managing our workforce analytics portfolio on headcount, operational reporting, organizational effectiveness metrics and other KPI’s.
• Partner and collaborate with subject matter experts across the HR service areas (Learning and Development, Talent Acquisition, HR Strategic Advisors and HR Partners, Diversity, Compliance, and Operations) to promote data governance and stewardship, and to improve overall strategic and operational performance and insight.
• Develop and execute standardized best practices to ensure the accuracy and scalability of organizational workforce analytics.
• Leading and managing the Workforce Analytics & Insights team.
• Workforce and talent KPI/metric strategy and driver model, analyzing trends and levers for those metrics and partnering to recommend key actions for continuous improvement.
• Allocate People Insights analysts to relevant projects.
• Also responsible for other Duties/Projects as assigned by business management as needed.
Experience
• 7-10 years in operational analytics and/or consulting experience. HR data analytics preferred.
• Experience with statistical analysis and modeling tools (R, Python, SAS, RapidMiner, Knime).
• Workday Reporting and Analytics lead experience required.
• Professional experience in a quantitative or analytics role such as Workforce Analytics, Data Science, or People Analytics, HR SAP management (or equivalent HCM) experience.
• Knowledge of predictive analysis and advanced visualization techniques.
• Experience synthesizing quantitative and qualitative analysis into understandable, actionable recommendations and connecting Human Resources insights to business impact.
• Direct or indirect experience with both financial planning, analysis, and headcount management.
• Strong understanding of a statistical analysis, advanced analytic modeling and data science techniques both structured and unstructured analysis
• Knowledge of basic data visualization techniques (scatter plots, fit lines, bar charts, time series, etc.) Basic knowledge of a data science programming language (R Shiny and/or Python).
• Knowledge of QuickSights.
• Knowledge of basic statistical techniques for hypothesis testing or prediction (Correlation, Regression, Logistic Regression, ANOVA, Chi-square, Confidence Interval, etc.).
• Experience in leading the data driven process of improving people decisions to advance the success of both the organization and individual employees.
• Experience leading the use of statistical techniques to analyze past and current data to make predictions about future events.
• BA Degree required; MS preferred Show more details...
This newly created Director, Workforce Analytics & Insights is in charge of leading the development and execution of insight-driven and agile people insights to drive business strategy. They are responsible for overseeing the identification of strategic data insights to inform T-Mobiles People/Talent strategy at a corporate and LOB level and drive plans for T-Mobiles growth and... business development. They work closely with key stakeholders such as HR Strategic Advisors, HR Leadership, COEs, and Reporting & Analytics to proactively leverage insights and best practices to build highly effective organizations that meet the changing needs of the business. Core services include workforce planning modeling, organizational and talent KPI strategy, organizational effectiveness insights, predictive talent forecasting, and dashboard development and maintenance.
Job Responsibilities:
• Research and Analytics for organization and workforce planning in HR. Understanding insights and to build highly effective organizations that meet the changing needs of the business.
• Provide executive leadership and other partners with actionable data and insights of the landscape or our workforce with easily consumable and creative story-telling to drive business decisions, predict and measure business impacts and predict outcomes.
• Provide strategic direction and leadership for HR reporting and analytics related to our workforce. Drive the goal of increasing our analytical muscle to drive actionable insights to our leaders as well as creating a user friendly and value-added data insights to support our transforming business.
• Drive the change from reporting to story-telling with real-time analytics and insights based on advanced analytic modeling and HR data science.
• Transform large amounts of data into compelling visual stories to facilitate analysis and business decision-making, using data visualization tools. Ensure that the information is presented in a visually clear, concise, and business-relevant manner to senior leadership level stakeholders.
• Develop, design and implement our Workforce Analytics and data strategy.
• Build the data foundation in Workday utilizing BI tools such as Tableau, subsequently enabling the efficient delivery of accurate insights to partners and senior leaders.
• Serve as the SME for driving analytic effectiveness within HR. Build a change within HR to a data driven community.
• Develop the HR Insights and Analytics roadmap by designing and developing dashboards, reports, presentations and to educate, inform which help to influence decisions along with creating compelling business cases to support and prioritize initiatives. This includes managing our workforce analytics portfolio on headcount, operational reporting, organizational effectiveness metrics and other KPI’s.
• Partner and collaborate with subject matter experts across the HR service areas (Learning and Development, Talent Acquisition, HR Strategic Advisors and HR Partners, Diversity, Compliance, and Operations) to promote data governance and stewardship, and to improve overall strategic and operational performance and insight.
• Develop and execute standardized best practices to ensure the accuracy and scalability of organizational workforce analytics.
• Leading and managing the Workforce Analytics & Insights team.
• Workforce and talent KPI/metric strategy and driver model, analyzing trends and levers for those metrics and partnering to recommend key actions for continuous improvement.
• Allocate People Insights analysts to relevant projects.
• Also responsible for other Duties/Projects as assigned by business management as needed.
Experience
• 7-10 years in operational analytics and/or consulting experience. HR data analytics preferred.
• Experience with statistical analysis and modeling tools (R, Python, SAS, RapidMiner, Knime).
• Workday Reporting and Analytics lead experience required.
• Professional experience in a quantitative or analytics role such as Workforce Analytics, Data Science, or People Analytics, HR SAP management (or equivalent HCM) experience.
• Knowledge of predictive analysis and advanced visualization techniques.
• Experience synthesizing quantitative and qualitative analysis into understandable, actionable recommendations and connecting Human Resources insights to business impact.
• Direct or indirect experience with both financial planning, analysis, and headcount management.
• Strong understanding of a statistical analysis, advanced analytic modeling and data science techniques both structured and unstructured analysis
• Knowledge of basic data visualization techniques (scatter plots, fit lines, bar charts, time series, etc.) Basic knowledge of a data science programming language (R Shiny and/or Python).
• Knowledge of QuickSights.
• Knowledge of basic statistical techniques for hypothesis testing or prediction (Correlation, Regression, Logistic Regression, ANOVA, Chi-square, Confidence Interval, etc.).
• Experience in leading the data driven process of improving people decisions to advance the success of both the organization and individual employees.
• Experience leading the use of statistical techniques to analyze past and current data to make predictions about future events.
• BA Degree required; MS preferred Show more details...
via Monster
posted_at: 5 days agoschedule_type: Full-time
The Principal Product Manager, Advanced Industry Solutions is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. The Principal Product Manager, Advanced Industry Solutions is ultimately accountable, responsible, and has ownership of T-Mobile’s for Business’ for defining industry... vertical solutions as part of our 5G Advanced Network
The Principal Product Manager, Advanced Industry Solutions is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. The Principal Product Manager, Advanced Industry Solutions is ultimately accountable, responsible, and has ownership of T-Mobile’s for Business’ for defining industry... vertical solutions as part of our 5G Advanced Network Solutions portfolio. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity.
The Principal Product Manager, Advanced Industry Solutions will also be T-Mobile for Business’s champion and leader for Advanced Industry Solutions, selecting and testing solutions that resolve customer challenges, and will build and maintain strong high-level relationships with our current and potential customers and industry vertical solutions partners. This role will drive senior executive relationships through your extensive knowledge and industry solutions, including determining the most effective go-to-market and partnership collaboration strategies.
Principal Product Manager, Advanced Industry Solutions is a “jack-of-all-trades” leveraging deep customer empathy, strategic thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives.
No day is the same for the Principal Product Manager, Advanced Industry Solutions . Day to day activities or responsibilities include: conducting market research; generating product requirements; determining specifications; defining long-term strategy of the product; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key stakeholders to define release schedule; and support/drive go-to-market activities as needed.
Position Responsibilities:
• Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products. This includes creating, managing, maintaining, and communicating product vision and roadmap.
• Identifies target customer(s) for existing or future products, and designs and drives end user product research.
• Partners with business, internal/external stakeholders and Leadership to understand current customer experiences, identifies areas of opportunity.
• Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact.
• Conducts cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making.
• Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process.
• Communicates, influences, and sells ideas at SVP/EVP/C-Level and below. This includes regularly delivering product presentations.
• Drives specific ad hoc analysis and presents information to SVP/EVP/C level and below on request.
• Owns product feature set and positioning strategies to improve customer experience, and drive or support growth.
• Leads discussions with external third parties to assess partnerships and licensing opportunities.
• Maintains current understanding of tech trends.
• Assesses how trends impact the roadmap or create opportunity for innovation of the product.
• Also uses this knowledge to guide and advise the broader organization.
• Leverages customer insights for product vision, strategy, roadmap, priorities.
• Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities.
• Actively looks for opportunities to delight or meet customer’s unmet needs.
• Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mindset.
• Creates an environment and culture where the team is immersed in customer-first mindset.
• Tests ideas with real customers to ensure that the product delivers the desired benefit.
• Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for the highest level complexity products with multiple transactions and touchpoints across many teams. This work may include creation of prototypes.
• Scopes and ensures alignment on the prioritization of activities based on business and customer impact.
• Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap.
• Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.
• Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule.
• Generates and maintains dashboards and reports that track product health and success metrics.
• Conduct Product Quarterly Business Reviews (QBR’s) and Steering meetings.
• Runs beta and pilot programs with early-stage products and samples.
• Supports sales, marketing, and other stakeholder teams with the necessary product knowledge and additional documentation.
• Assists with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture through deployment and support.
• Anticipates and communicates technical challenges to stakeholders and makes educated trade-off decisions with the team.
• Accountable for product quality and performance in production environment. Accountable for product and Dev team response in event of critical or high impacting defect , including communications to stakeholders at all levels.
• Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence).
• Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Works with outside partners and other third parties.
• Develops positive working relationships with Customer groups or Customer Representatives.
• Presents at educational workshops; reviews professional publications; establishes personal networks; participates in professional societies.
Education
• Bachelors Degree Required
• Engineering or Computer Science preferred
Work Experience Required
• More than 10 years Relevant Product Management experience in an agile software product development environment.
Product Development
• Demonstrates complete mastery of business side skills (communication, customer research, product vision, feature definition), as well as technical architecture, Dev, and execution skills
Communication
• Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence.
Business Analytics
• Proven analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.
Customer Experience Management
• Mastery level (industry leading) understanding of customer experience.
Technical Writing
• Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences.
Product Management
• Experience in delivering large and complex business/technology initiatives Show more details...
The Principal Product Manager, Advanced Industry Solutions will also be T-Mobile for Business’s champion and leader for Advanced Industry Solutions, selecting and testing solutions that resolve customer challenges, and will build and maintain strong high-level relationships with our current and potential customers and industry vertical solutions partners. This role will drive senior executive relationships through your extensive knowledge and industry solutions, including determining the most effective go-to-market and partnership collaboration strategies.
Principal Product Manager, Advanced Industry Solutions is a “jack-of-all-trades” leveraging deep customer empathy, strategic thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives.
No day is the same for the Principal Product Manager, Advanced Industry Solutions . Day to day activities or responsibilities include: conducting market research; generating product requirements; determining specifications; defining long-term strategy of the product; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key stakeholders to define release schedule; and support/drive go-to-market activities as needed.
Position Responsibilities:
• Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products. This includes creating, managing, maintaining, and communicating product vision and roadmap.
• Identifies target customer(s) for existing or future products, and designs and drives end user product research.
• Partners with business, internal/external stakeholders and Leadership to understand current customer experiences, identifies areas of opportunity.
• Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact.
• Conducts cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making.
• Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process.
• Communicates, influences, and sells ideas at SVP/EVP/C-Level and below. This includes regularly delivering product presentations.
• Drives specific ad hoc analysis and presents information to SVP/EVP/C level and below on request.
• Owns product feature set and positioning strategies to improve customer experience, and drive or support growth.
• Leads discussions with external third parties to assess partnerships and licensing opportunities.
• Maintains current understanding of tech trends.
• Assesses how trends impact the roadmap or create opportunity for innovation of the product.
• Also uses this knowledge to guide and advise the broader organization.
• Leverages customer insights for product vision, strategy, roadmap, priorities.
• Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities.
• Actively looks for opportunities to delight or meet customer’s unmet needs.
• Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mindset.
• Creates an environment and culture where the team is immersed in customer-first mindset.
• Tests ideas with real customers to ensure that the product delivers the desired benefit.
• Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for the highest level complexity products with multiple transactions and touchpoints across many teams. This work may include creation of prototypes.
• Scopes and ensures alignment on the prioritization of activities based on business and customer impact.
• Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap.
• Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.
• Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule.
• Generates and maintains dashboards and reports that track product health and success metrics.
• Conduct Product Quarterly Business Reviews (QBR’s) and Steering meetings.
• Runs beta and pilot programs with early-stage products and samples.
• Supports sales, marketing, and other stakeholder teams with the necessary product knowledge and additional documentation.
• Assists with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture through deployment and support.
• Anticipates and communicates technical challenges to stakeholders and makes educated trade-off decisions with the team.
• Accountable for product quality and performance in production environment. Accountable for product and Dev team response in event of critical or high impacting defect , including communications to stakeholders at all levels.
• Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence).
• Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Works with outside partners and other third parties.
• Develops positive working relationships with Customer groups or Customer Representatives.
• Presents at educational workshops; reviews professional publications; establishes personal networks; participates in professional societies.
Education
• Bachelors Degree Required
• Engineering or Computer Science preferred
Work Experience Required
• More than 10 years Relevant Product Management experience in an agile software product development environment.
Product Development
• Demonstrates complete mastery of business side skills (communication, customer research, product vision, feature definition), as well as technical architecture, Dev, and execution skills
Communication
• Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence.
Business Analytics
• Proven analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.
Customer Experience Management
• Mastery level (industry leading) understanding of customer experience.
Technical Writing
• Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences.
Product Management
• Experience in delivering large and complex business/technology initiatives Show more details...
via Monster
posted_at: 5 days agoschedule_type: Full-time
Job Overview
We are looking for a Principal Content Designer for Product, Experience Design & Innovation. In this role, you will tap into your passion for storytelling and communicate to our customers throughout the product lifecycle. You will own the development and execution of program and product content strategy to support high-visibility initiatives and will be responsible for articulating... how the strategy will improve our customer experience.
Job Overview
We are looking for a Principal Content Designer for Product, Experience Design & Innovation. In this role, you will tap into your passion for storytelling and communicate to our customers throughout the product lifecycle. You will own the development and execution of program and product content strategy to support high-visibility initiatives and will be responsible for articulating... how the strategy will improve our customer experience. Key to the role is constant optimization of the content strategy across multiple channels. You will deliver a strong pipeline of high-value, relevant and engaging content that strengthens and elevates T-Mobile’s profile across customer segments. The successful candidate will guide 1-3 content designers on the team.
As a Principal Content Designer, you seek out and rely on user behavior research, usability studies, and competitive gap analysis, to create content that incites action. The successful candidate should be able to work in a fast paced, agile environment and has an overwhelming bias for action. This role collaborates on planning and execution with designers, product, and others across Marketing teams. As an integral part of our storytelling process, you’ll work on a wide range of tasks, from strategizing new content and bringing it to life, to writing UX copy and ensuring consistent tone and voice across all our platforms. Most importantly, you’ll simplify industry jargon and replace it with modern language that instills confidence with customers.
Job Responsibilities:
• Work closely with UX, Product, and Marketing cross-functional team members to ensure seamless user experiences that reflect brand, values, tone, and the customer.
• Communicate complex product features and benefits in clear language to help customers understand and use T-Mobiles products and services.
• Be a champion for the customer and work to find the happy medium between business goals and customer needs.
• Participate in user experience research and use both qualitative and quantitative insights and business analytics to drive insights and feedback to iterate and improve content and create solutions.
• Contribute to style guides and design language to help establish language and tone consistency across all platforms.
• Guides the development and optimization of content to achieve specific goals and address customer needs.
• Use human-centered design methods to design, craft, and test content solutions that address real customer challenges.
• Design content solutions to improve systems, overcome technical constraints, and reduce content debt.
• Identify and champion the most efficient content workflows possible.
• Organize existing content, create guidelines for future content, and ensure that all content aligns across channels.
• Audit content to identify strengths and weaknesses in order to optimize content strategy and performance.
Qualifications
• Bachelors degree in English, Communications, Journalism, Psychology or related field
• 7-10 years of experience in the development of content inventories, taxonomies, and strategies and content auditing
• Experience collaborating with internal cross-functional partners to write, edit, develop or plan online and retail content
• Background in copywriting, either at an agency or in-house
• Strong grammar and editing abilities
• Background in working through ambiguity and executing complex projects
• Previous experience in product, technology, or digital function highly preferred
• Ability to balance design quality with business and customer needs Show more details...
We are looking for a Principal Content Designer for Product, Experience Design & Innovation. In this role, you will tap into your passion for storytelling and communicate to our customers throughout the product lifecycle. You will own the development and execution of program and product content strategy to support high-visibility initiatives and will be responsible for articulating... how the strategy will improve our customer experience. Key to the role is constant optimization of the content strategy across multiple channels. You will deliver a strong pipeline of high-value, relevant and engaging content that strengthens and elevates T-Mobile’s profile across customer segments. The successful candidate will guide 1-3 content designers on the team.
As a Principal Content Designer, you seek out and rely on user behavior research, usability studies, and competitive gap analysis, to create content that incites action. The successful candidate should be able to work in a fast paced, agile environment and has an overwhelming bias for action. This role collaborates on planning and execution with designers, product, and others across Marketing teams. As an integral part of our storytelling process, you’ll work on a wide range of tasks, from strategizing new content and bringing it to life, to writing UX copy and ensuring consistent tone and voice across all our platforms. Most importantly, you’ll simplify industry jargon and replace it with modern language that instills confidence with customers.
Job Responsibilities:
• Work closely with UX, Product, and Marketing cross-functional team members to ensure seamless user experiences that reflect brand, values, tone, and the customer.
• Communicate complex product features and benefits in clear language to help customers understand and use T-Mobiles products and services.
• Be a champion for the customer and work to find the happy medium between business goals and customer needs.
• Participate in user experience research and use both qualitative and quantitative insights and business analytics to drive insights and feedback to iterate and improve content and create solutions.
• Contribute to style guides and design language to help establish language and tone consistency across all platforms.
• Guides the development and optimization of content to achieve specific goals and address customer needs.
• Use human-centered design methods to design, craft, and test content solutions that address real customer challenges.
• Design content solutions to improve systems, overcome technical constraints, and reduce content debt.
• Identify and champion the most efficient content workflows possible.
• Organize existing content, create guidelines for future content, and ensure that all content aligns across channels.
• Audit content to identify strengths and weaknesses in order to optimize content strategy and performance.
Qualifications
• Bachelors degree in English, Communications, Journalism, Psychology or related field
• 7-10 years of experience in the development of content inventories, taxonomies, and strategies and content auditing
• Experience collaborating with internal cross-functional partners to write, edit, develop or plan online and retail content
• Background in copywriting, either at an agency or in-house
• Strong grammar and editing abilities
• Background in working through ambiguity and executing complex projects
• Previous experience in product, technology, or digital function highly preferred
• Ability to balance design quality with business and customer needs Show more details...
via Tarta.ai
posted_at: 7 days agoschedule_type: Full-time
Job Summary
Cross-channel sales position responsible for growing small-to-medium business wireless sales in 25-40 assigned branded channel stores. Demonstrated success in identifying business sales opportunities through engaging with new and existing customers walking in visiting our branded channel stores, as well as outbound prospecting activities including, but not limited to, cold calls... working referrals and door knocking around assigned stores.
Job Summary
Cross-channel sales position responsible for growing small-to-medium business wireless sales in 25-40 assigned branded channel stores. Demonstrated success in identifying business sales opportunities through engaging with new and existing customers walking in visiting our branded channel stores, as well as outbound prospecting activities including, but not limited to, cold calls... working referrals and door knocking around assigned stores. Channel Manager is the primary resource for approximately 300 store employees to work business leads from stores, through contacting the customer, creating business proposals and attending appointments to close business sales. Channel Manager is responsible for training, motivating and coaching store employees on how to sell and close business accounts. Responsible for scheduling and conducting in-store trainings on sales techniques including prospecting, account qualification, closing techniques and value-added selling. Responsible for sharing results and improving store performance through developing and sharing plans with retail leadership.
Driving is an essential function of the job. Applicants must have a valid driver's license (may not be learner’s, restricted or “to and from work” license) and three consecutive years of active driving history immediately preceding the application that meets Sprint’s driver standards. This information will be verified in a Motor Vehicle Report. Applicants must also successfully complete driver's safety training and otherwise comply with Sprint's Driver Safety Policy and guidelines. Many positions are eligible for a company car based upon mileage and territory. Sprint company cars are authorized for personal use.
Basic Qualifications
• Bachelor's degree and four years related work experience or eight years related work experience post high school
• Three years sales and/or account management experience
Preferred Qualifications
With our unlimited capacity for innovation, Sprint is changing the game. We move fast, take action and are committed to winning as a team. We create technology that enhances people’s lives, connecting them to what matters most. We’re turning possibilities into a Brighter Future for All – join us.
Sprint is a background screening, drug screening, and E-Verify participating employer and considers qualified candidates with criminal histories consistent with applicable law. EOE Minorities/Females/Protected Veterans/Disabled.
Metro Area
US-LA-Baton Rouge
Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees’ backgrounds, talents and contributions are valued. Sprint reviews applications for employment without regard to the applicant's race, religion, color, creed, gender/sex, gender identity, national origin, genetic information, ancestry, age, citizenship, marital status, sexual orientation, protected veteran status, disability or any other classification protected by Federal, state or local law. Sprint is a background screening, drug-free workplace.
Equal Opportunity Employer/Disability/Protected Veterans
If you are a qualified individual with a disability or a disabled protected veteran and need an accommodation or accessibility assistance to apply for one of our positions, you may submit a request by sending an email to careers@sprint.com or by faxing your request to 913-523-9980.
“Applicants have rights under Federal Employment Laws” Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; Supplemental Equal Employment Opportunity (EEO) is the Law Poster; Employee Polygraph Protection Act (EPPA) Poster; Pay Transparency Notice Poster; and the Philadelphia’s Fair Change Hiring Law Poster Show more details...
Cross-channel sales position responsible for growing small-to-medium business wireless sales in 25-40 assigned branded channel stores. Demonstrated success in identifying business sales opportunities through engaging with new and existing customers walking in visiting our branded channel stores, as well as outbound prospecting activities including, but not limited to, cold calls... working referrals and door knocking around assigned stores. Channel Manager is the primary resource for approximately 300 store employees to work business leads from stores, through contacting the customer, creating business proposals and attending appointments to close business sales. Channel Manager is responsible for training, motivating and coaching store employees on how to sell and close business accounts. Responsible for scheduling and conducting in-store trainings on sales techniques including prospecting, account qualification, closing techniques and value-added selling. Responsible for sharing results and improving store performance through developing and sharing plans with retail leadership.
Driving is an essential function of the job. Applicants must have a valid driver's license (may not be learner’s, restricted or “to and from work” license) and three consecutive years of active driving history immediately preceding the application that meets Sprint’s driver standards. This information will be verified in a Motor Vehicle Report. Applicants must also successfully complete driver's safety training and otherwise comply with Sprint's Driver Safety Policy and guidelines. Many positions are eligible for a company car based upon mileage and territory. Sprint company cars are authorized for personal use.
Basic Qualifications
• Bachelor's degree and four years related work experience or eight years related work experience post high school
• Three years sales and/or account management experience
Preferred Qualifications
With our unlimited capacity for innovation, Sprint is changing the game. We move fast, take action and are committed to winning as a team. We create technology that enhances people’s lives, connecting them to what matters most. We’re turning possibilities into a Brighter Future for All – join us.
Sprint is a background screening, drug screening, and E-Verify participating employer and considers qualified candidates with criminal histories consistent with applicable law. EOE Minorities/Females/Protected Veterans/Disabled.
Metro Area
US-LA-Baton Rouge
Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees’ backgrounds, talents and contributions are valued. Sprint reviews applications for employment without regard to the applicant's race, religion, color, creed, gender/sex, gender identity, national origin, genetic information, ancestry, age, citizenship, marital status, sexual orientation, protected veteran status, disability or any other classification protected by Federal, state or local law. Sprint is a background screening, drug-free workplace.
Equal Opportunity Employer/Disability/Protected Veterans
If you are a qualified individual with a disability or a disabled protected veteran and need an accommodation or accessibility assistance to apply for one of our positions, you may submit a request by sending an email to careers@sprint.com or by faxing your request to 913-523-9980.
“Applicants have rights under Federal Employment Laws” Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; Supplemental Equal Employment Opportunity (EEO) is the Law Poster; Employee Polygraph Protection Act (EPPA) Poster; Pay Transparency Notice Poster; and the Philadelphia’s Fair Change Hiring Law Poster Show more details...
via Indeed
schedule_type: Full-time
Dear Friend:
Sprint is currently hiring for the following opening(s...
Retail Sales Associate (part-time) in the Scotts Valley, CA area
If you or anyone you know is interested in a part-time or full-time opportunity with Sprint, please feel free to apply online at www.sprint.com/retailjobs
You can submit your application on the links below: Scotts Valley, CA :
Retail Sales Associate (part-time)
Requisition# 177727BR
http://link.sprint.jobs/lb/11/177727BR
Retail
Dear Friend:
Sprint is currently hiring for the following opening(s...
Retail Sales Associate (part-time) in the Scotts Valley, CA area
If you or anyone you know is interested in a part-time or full-time opportunity with Sprint, please feel free to apply online at www.sprint.com/retailjobs
You can submit your application on the links below: Scotts Valley, CA :
Retail Sales Associate (part-time)
Requisition# 177727BR
http://link.sprint.jobs/lb/11/177727BR
Retail Sales Associate (part-time)
Position Summary
A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter most to them. As a Sprint Retail Consultant, you are a mobility expert who is responsible for connecting customers to the things that matter most in their lives. You are strengthening Sprint's Brand by delivering an unparalleled customer experience and outcome that transcends beyond the store visit. You stay current with the latest technologies and industry trends that enable you to provide a total sales solution to the customer. You are responsible for delivering key performance results in sales and customer satisfaction that are most important to Sprint's overall strategy and growth. You are driven to achieve by the happiness of each customer's experience, the success of your store team and the satisfaction that you are changing lives by connecting people to what they enjoy.
Additional Position Information
A Sprint Retail Consultant
• Provides a total sales solution to the customer regarding their wireless/mobility needs that includes: selling the value for Sprint's devices, accessories and service plans, maximizing customer connections, saving the customer money, personalizing the customer experience, protecting their investment
• Delivers an outstanding store experience that improves customer loyalty and strengthens the Sprint Brand
• Meets or exceed key performance objectives that include sales and customer satisfaction goals
• Makes certain accurate customer account set-up so they are ready to use when leaving the store
• Identifies the right solutions to customer billing, technical and or account issues
• Completes all courses in your curriculum path with the required times frames
• Complies with all operational policies and procedures including the Sprint Code of Conduct
Position Requirements
Absent a reasonable accommodation or military obligation, employees must be available to work a retail schedule that includes evenings, weekends, and holidays .
Basic Qualifications
• High School diploma or equivalent
• Six months retail sales or related experience
Preferred Qualifications
Employment Brand Be the Connection
The Retail Sales team is the heart and soul of Sprint, connecting people with what matters every day. Our relentless innovation in cutting-edge technology, providing value and outstanding customer experience are all in service of our core belief: that connecting should be simple, rewarding and even fun.
Connecting with our Retail Sales team means you'll:
• Promote innovation and friendly competition to deliver unparalleled customer experience
• Receive a competitive total compensation package including base salary plus monthly sales incentives for meeting or exceeding goals
• Enroll in our benefits/Total Rewards Program empowering you to take charge of your wealth, health and professional goals
• Gain valuable wireless industry experience and skills by learning the newest trends and technology through engagement and training
• Get a financial boost for furthering your education through our Tuition Assistance Program
• Connecting with the latest wireless and mobile device through our Employee Phone Program
• Achieve satisfaction that you are changing lives by connecting customers with the resources, information, entertainment, and people that matter most
Are you ready to connect?
Closing Statement Sprint is a background screening, drug screening, and E-Verify participating employer. Sprint will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.
Equal opportunity Employer/Disability/Vet Show more details...
Sprint is currently hiring for the following opening(s...
Retail Sales Associate (part-time) in the Scotts Valley, CA area
If you or anyone you know is interested in a part-time or full-time opportunity with Sprint, please feel free to apply online at www.sprint.com/retailjobs
You can submit your application on the links below: Scotts Valley, CA :
Retail Sales Associate (part-time)
Requisition# 177727BR
http://link.sprint.jobs/lb/11/177727BR
Retail Sales Associate (part-time)
Position Summary
A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter most to them. As a Sprint Retail Consultant, you are a mobility expert who is responsible for connecting customers to the things that matter most in their lives. You are strengthening Sprint's Brand by delivering an unparalleled customer experience and outcome that transcends beyond the store visit. You stay current with the latest technologies and industry trends that enable you to provide a total sales solution to the customer. You are responsible for delivering key performance results in sales and customer satisfaction that are most important to Sprint's overall strategy and growth. You are driven to achieve by the happiness of each customer's experience, the success of your store team and the satisfaction that you are changing lives by connecting people to what they enjoy.
Additional Position Information
A Sprint Retail Consultant
• Provides a total sales solution to the customer regarding their wireless/mobility needs that includes: selling the value for Sprint's devices, accessories and service plans, maximizing customer connections, saving the customer money, personalizing the customer experience, protecting their investment
• Delivers an outstanding store experience that improves customer loyalty and strengthens the Sprint Brand
• Meets or exceed key performance objectives that include sales and customer satisfaction goals
• Makes certain accurate customer account set-up so they are ready to use when leaving the store
• Identifies the right solutions to customer billing, technical and or account issues
• Completes all courses in your curriculum path with the required times frames
• Complies with all operational policies and procedures including the Sprint Code of Conduct
Position Requirements
Absent a reasonable accommodation or military obligation, employees must be available to work a retail schedule that includes evenings, weekends, and holidays .
Basic Qualifications
• High School diploma or equivalent
• Six months retail sales or related experience
Preferred Qualifications
Employment Brand Be the Connection
The Retail Sales team is the heart and soul of Sprint, connecting people with what matters every day. Our relentless innovation in cutting-edge technology, providing value and outstanding customer experience are all in service of our core belief: that connecting should be simple, rewarding and even fun.
Connecting with our Retail Sales team means you'll:
• Promote innovation and friendly competition to deliver unparalleled customer experience
• Receive a competitive total compensation package including base salary plus monthly sales incentives for meeting or exceeding goals
• Enroll in our benefits/Total Rewards Program empowering you to take charge of your wealth, health and professional goals
• Gain valuable wireless industry experience and skills by learning the newest trends and technology through engagement and training
• Get a financial boost for furthering your education through our Tuition Assistance Program
• Connecting with the latest wireless and mobile device through our Employee Phone Program
• Achieve satisfaction that you are changing lives by connecting customers with the resources, information, entertainment, and people that matter most
Are you ready to connect?
Closing Statement Sprint is a background screening, drug screening, and E-Verify participating employer. Sprint will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.
Equal opportunity Employer/Disability/Vet Show more details...
via Salary.com
schedule_type: Full-time
Responsible for providing superior customer service in pristine clean stores under the guidelines of the company policies and all applicable laws. Strive to increase sales through suggestive selling and accurate recording of sales.
Essential Job Functions...
· Ensure that each customer receives prompt and courteous service.
· Greet customers, provide them with friendly customer services and use suggestive selling skills.
· Comply with Federal
Responsible for providing superior customer service in pristine clean stores under the guidelines of the company policies and all applicable laws. Strive to increase sales through suggestive selling and accurate recording of sales.
Essential Job Functions...
· Ensure that each customer receives prompt and courteous service.
· Greet customers, provide them with friendly customer services and use suggestive selling skills.
· Comply with Federal mandates and company policy regarding tobacco sales
· Operate cash register system, money order machine, lotto terminal and credit card machine within established company guidelines.
· Ensure that fresh coffee is available at all times and maintains pristine conditions in the coffee area.
· Maintain pristine conditions in the fast food area.
· Ensure that all supplies in the coffee and fast food area are stocked (i.e., napkins, cups, straws, lids and condiments).
· Ensure that grocery, cooler and freezer items are fully stocked, cleaned, faced and fronted.
· Ensure that cigarette racks and displays are full.
· Ensure that all trash containers inside and outside are emptied and cleaned as needed.
· Ensure that the exterior store conditions are maintained to enhance curb appeal of the property during all hours of operation.
· Ensure that the restrooms are pristine and stocked with all necessary supplies.
· Perform all tasks in a safe and orderly manner.
· Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
· People-oriented and able to provide superior customer service.
· Positive attitude that is contagious, speaking highly of the company in the presence of customers or other associates.
· Must be able to lift up to 35 pounds occasionally and stand and walk the entire shift.
· Ability to work varied hours/days, including nights, weekends, and holidays, as needed.'
'
Work Remotely
• No
Job Type: Part-time
Pay: $11.00 - $13.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
Supplemental pay types:
• Bonus pay
Education:
• High school or equivalent (Preferred)
Work Location: One location Show more details...
Essential Job Functions...
· Ensure that each customer receives prompt and courteous service.
· Greet customers, provide them with friendly customer services and use suggestive selling skills.
· Comply with Federal mandates and company policy regarding tobacco sales
· Operate cash register system, money order machine, lotto terminal and credit card machine within established company guidelines.
· Ensure that fresh coffee is available at all times and maintains pristine conditions in the coffee area.
· Maintain pristine conditions in the fast food area.
· Ensure that all supplies in the coffee and fast food area are stocked (i.e., napkins, cups, straws, lids and condiments).
· Ensure that grocery, cooler and freezer items are fully stocked, cleaned, faced and fronted.
· Ensure that cigarette racks and displays are full.
· Ensure that all trash containers inside and outside are emptied and cleaned as needed.
· Ensure that the exterior store conditions are maintained to enhance curb appeal of the property during all hours of operation.
· Ensure that the restrooms are pristine and stocked with all necessary supplies.
· Perform all tasks in a safe and orderly manner.
· Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
· People-oriented and able to provide superior customer service.
· Positive attitude that is contagious, speaking highly of the company in the presence of customers or other associates.
· Must be able to lift up to 35 pounds occasionally and stand and walk the entire shift.
· Ability to work varied hours/days, including nights, weekends, and holidays, as needed.'
'
Work Remotely
• No
Job Type: Part-time
Pay: $11.00 - $13.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
Supplemental pay types:
• Bonus pay
Education:
• High school or equivalent (Preferred)
Work Location: One location Show more details...
via Monster
posted_at: 5 days agoschedule_type: Full-time
Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide world-class client service, research, and market analysis. You anticipate how decisions are made, persistently explore, and uncover the business needs of T-Mobile Advertising Solutions’ key... clients and understand how our range of product
Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide world-class client service, research, and market analysis. You anticipate how decisions are made, persistently explore, and uncover the business needs of T-Mobile Advertising Solutions’ key... clients and understand how our range of product offerings can grow their business. You set the vision and the strategy for how their advertising can reach thousands of users.
With the growth of our Account Executive teams, we need leaders to help guide our sales teams to success. As Executive Sales Manager, Holdco Lead (Midwest) on the business, you will manage a team of Senior Account Executives and/or Account Executives to deliver T-Mobile Advertising Solutions’ suite of digital products and build a consultative end to end sales approach to surpass client objectives. You’ll work closely with the Sales leadership team, set strategic objectives, and run the day-to-day operations for the business. You will focus the team on reaching sales goals, and consistently provide updates to leadership on the team’s progress and needs.
Job Responsibilities:
• Manage the core sales team to deliver best in class strategy, planning, optimizations, and post-campaign insights to ensure significant client retention and growth across full T-Mobile Advertising Solutions product offering
• Grow senior level relationships across a diverse book of business including agencies, brands, and holding companies
• Collaborate with leaders of other T-Mobile teams to develop cross-functional opportunities to provide client solutions above and beyond existing offerings.
• Attract, develop, and retain the very best talent in all roles across the team.
• Supports team initiatives and creates an inclusive environment
Qualifications:
• 10+ years of experience in Digital Advertising Sales
• 3+ years of sales management experience
• Experience in building a book of business, ensuring the management and fulfillment of strategic targets, and in developing Associated Agreements
• Experience in educating new advertisers on the benefits of transitioning from traditional media to digital marketing strategies
• Consistent record of exceeding quota attainment
• Effective communication skills, with the ability to provide comprehensive advertising solutions to prospective clients
• Experience in developing relationships with new customers, and considerable year over year growth across existing customers
• Consistent track record of success
• Developed sales leadership and experience
• Demonstrated understanding of the online advertising industry
• Independent self-starter, comfortable with ambiguity, and with the ability to thrive in a team environment
• Bachelor’s degree
Nice To Haves:
• Strong relationships within Agencies/Holdcos
• Programmatic and data sales experience Show more details...
With the growth of our Account Executive teams, we need leaders to help guide our sales teams to success. As Executive Sales Manager, Holdco Lead (Midwest) on the business, you will manage a team of Senior Account Executives and/or Account Executives to deliver T-Mobile Advertising Solutions’ suite of digital products and build a consultative end to end sales approach to surpass client objectives. You’ll work closely with the Sales leadership team, set strategic objectives, and run the day-to-day operations for the business. You will focus the team on reaching sales goals, and consistently provide updates to leadership on the team’s progress and needs.
Job Responsibilities:
• Manage the core sales team to deliver best in class strategy, planning, optimizations, and post-campaign insights to ensure significant client retention and growth across full T-Mobile Advertising Solutions product offering
• Grow senior level relationships across a diverse book of business including agencies, brands, and holding companies
• Collaborate with leaders of other T-Mobile teams to develop cross-functional opportunities to provide client solutions above and beyond existing offerings.
• Attract, develop, and retain the very best talent in all roles across the team.
• Supports team initiatives and creates an inclusive environment
Qualifications:
• 10+ years of experience in Digital Advertising Sales
• 3+ years of sales management experience
• Experience in building a book of business, ensuring the management and fulfillment of strategic targets, and in developing Associated Agreements
• Experience in educating new advertisers on the benefits of transitioning from traditional media to digital marketing strategies
• Consistent record of exceeding quota attainment
• Effective communication skills, with the ability to provide comprehensive advertising solutions to prospective clients
• Experience in developing relationships with new customers, and considerable year over year growth across existing customers
• Consistent track record of success
• Developed sales leadership and experience
• Demonstrated understanding of the online advertising industry
• Independent self-starter, comfortable with ambiguity, and with the ability to thrive in a team environment
• Bachelor’s degree
Nice To Haves:
• Strong relationships within Agencies/Holdcos
• Programmatic and data sales experience Show more details...
via Monster
posted_at: 5 days agoschedule_type: Full-time
Job Description
As a Sr Product manager, you’ll be the Product and Tech leader for initiatives across the entire organization that impact millions of T-Mobile customers. You are laser-focused on customer experience. You thrive at innovating, solving problems and finding new ways of optimizing the customer experience and the business results.
There’s never a dull moment here day to day activities... or responsibilities include: conducting market
Job Description
As a Sr Product manager, you’ll be the Product and Tech leader for initiatives across the entire organization that impact millions of T-Mobile customers. You are laser-focused on customer experience. You thrive at innovating, solving problems and finding new ways of optimizing the customer experience and the business results.
There’s never a dull moment here day to day activities... or responsibilities include: conducting market research; generating product requirements; figuring out specifications; defining long-term strategy of the product; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key team members to define release schedule; and support/drive go-to-market activities as needed..
You’re an authority in product management, an industry SME, and collaboration extraordinary. You bring expertise to the organization to continue to drive a product mentality.
Main Responsibilities
• Leverage consumer insights and data to identify new product opportunities.
• Set the product vision, own and drive the roadmap, development, and strategy for offers and experiences.
• Identify and lead product blocking issues, provide customer concern management, anticipate, and make tradeoffs, and balance the business needs versus technical or operational constraints
• Work with UX, other product managers, and development teams to optimize product features for enhanced user experience.
• Collaborates with collaborators and Dev / Execution teams to create and communicate anticipated release schedule.
• Runs beta and pilot programs with early-stage products and samples.
• Ensure that the product goals and objectives meet and align with customer needs and T-Mobile’s overall business goals.
• Collaborates with advertising and public relations to promote product.
• Creates product performance goals, partners with reporting teams to develop dashboards and reports that product health and success metrics.
Conduct Product Quarterly Busin
Skills Required:
• Experience in delivering large and complex business/technology initiatives.
• Proven ability to communicate with Leadership effectively and efficiently, while employing a high degree of collaboration and influence.
• Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.
• Experience with Agile backlog/project management tools.
• Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences.
• Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.
Qualifications
• 5+ years relevant Product Management experience in an agile software product development environment.
• Bachelors Degree required; MBA preferred
Washington Pay Range: $154,200-$208,800 Show more details...
As a Sr Product manager, you’ll be the Product and Tech leader for initiatives across the entire organization that impact millions of T-Mobile customers. You are laser-focused on customer experience. You thrive at innovating, solving problems and finding new ways of optimizing the customer experience and the business results.
There’s never a dull moment here day to day activities... or responsibilities include: conducting market research; generating product requirements; figuring out specifications; defining long-term strategy of the product; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key team members to define release schedule; and support/drive go-to-market activities as needed..
You’re an authority in product management, an industry SME, and collaboration extraordinary. You bring expertise to the organization to continue to drive a product mentality.
Main Responsibilities
• Leverage consumer insights and data to identify new product opportunities.
• Set the product vision, own and drive the roadmap, development, and strategy for offers and experiences.
• Identify and lead product blocking issues, provide customer concern management, anticipate, and make tradeoffs, and balance the business needs versus technical or operational constraints
• Work with UX, other product managers, and development teams to optimize product features for enhanced user experience.
• Collaborates with collaborators and Dev / Execution teams to create and communicate anticipated release schedule.
• Runs beta and pilot programs with early-stage products and samples.
• Ensure that the product goals and objectives meet and align with customer needs and T-Mobile’s overall business goals.
• Collaborates with advertising and public relations to promote product.
• Creates product performance goals, partners with reporting teams to develop dashboards and reports that product health and success metrics.
Conduct Product Quarterly Busin
Skills Required:
• Experience in delivering large and complex business/technology initiatives.
• Proven ability to communicate with Leadership effectively and efficiently, while employing a high degree of collaboration and influence.
• Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.
• Experience with Agile backlog/project management tools.
• Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences.
• Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.
Qualifications
• 5+ years relevant Product Management experience in an agile software product development environment.
• Bachelors Degree required; MBA preferred
Washington Pay Range: $154,200-$208,800 Show more details...
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