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Related Questions
How can I start or stop SRP services?
To start or stop SRP services, you can manage your account online at SRPnet.com. From the website, select the "Start Service" or "Stop Service" option under the "Manage Service" tab. You will be guided through the necessary steps to complete the process. Alternatively, you can call SRP's customer service line for personalized assistance.
What is SRP's renewable energy commitment?
SRP is committed to increasing its renewable energy resources. By 2025, SRP aims to provide 20% of its retail energy requirements through sustainable resources. As part of this commitment, SRP continues to expand its renewable energy portfolio, including solar, wind, and hydroelectric sources, to support a more sustainable and environmentally friendly future.
What is SRPnet.com?
SRPnet.com is the official website of Salt River Project (SRP), a community-based, not-for-profit public power utility company serving central Arizona. As one of the largest public power utilities in the United States, SRP provides reliable electricity, water, and wastewater services to over 2 million customers in the Valley of the Sun.
What are the available energy-saving programs offered by SRP?
SRP offers a range of energy-saving programs designed to help customers reduce their energy usage and lower their bills. These programs include rebates for energy-efficient appliances, HVAC systems, and smart thermostats. Additionally, SRP offers home weatherization assistance, where eligible customers can receive insulation and other energy-saving upgrades at no cost.
How can I report a power outage to SRP?
In the unfortunate event of a power outage, reporting it to SRP is easy. You can visit SRPnet.com, and under the "Outages" tab, click on "Report an Outage." From there, you will be prompted to enter your account information or your service address to report the outage. Alternatively, you can also report an outage by calling the dedicated customer service number provided on the website.
How can I pay my SRP bill online?
To conveniently pay your SRP bill online, visit SRPnet.com and log in to your account. From there, you will have various payment options, including using your checking account, savings account, or credit/debit card. Online bill payment is secure, user-friendly, and available 24/7 for your convenience.
Are there any financial assistance programs for customers in need?
Yes, SRP offers various financial assistance programs to eligible customers facing temporary hardship. The Economy Price Plan provides a reduced rate for customers with limited incomes, while the Crisis Bill Assistance program offers emergency funds during times of crisis. SRP collaborates with community agencies to help customers in need with bill payment assistance.
What is the SRP M-Power program?
SRP M-Power is a prepaid electric service offered by SRP, allowing customers to pay for their electricity in advance rather than receiving a monthly bill. Through the M-Power program, customers have increased control over their electricity usage and can make smaller, more frequent payments to suit their budget. M-Power helps customers manage their energy consumption efficiently.
How do I calculate my water usage or check for leaks?
SRP provides a step-by-step guide on calculating your water usage on SRPnet.com, along with tips for checking and detecting leaks. By monitoring your consumption and identifying leaks, you can take proactive measures to conserve water and avoid unnecessary costs. SRP also offers free workshops and resources to help customers understand and manage their water usage effectively.
How can I request tree trimming or report a tree-related issue?
If you need tree trimming or want to report a tree-related issue near power lines, SRP has an online form available on SRPnet.com. Fill out the form with the necessary details, and SRP's expert team will schedule a visit to assess and address the situation promptly. Tree trimming is essential to prevent hazardous conditions and maintain reliable power supply.