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sumup
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#69,586 Site Rank
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Site age20 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#69,586
#69,586
Site age
20 yrs
20 yrs
Location
United States
United States
Popular Questions for sumup
Newest job postings for sumup
via SumUp
posted_at: 28 days agoschedule_type: Full-time
Customer Care Representative
El Paso, TX...
Who we are:
We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realize their dreams.
Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South
Customer Care Representative
El Paso, TX...
Who we are:
We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realize their dreams.
Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is a financial technology company that allows businesses of all sizes to receive payments quickly and simply, both in-store and online. Named as Europe’s fastest-growing company in the Inc. 5000, SumUp supports over 3 million merchants globally and operates in 34 markets across Europe, the U.S., Brazil and Chile. With its card terminals and online services relied upon by businesses of all sizes from DHL to black cab drivers – SumUp is the partner of choice for small businesses from every walk of life.
Who you are:
We are looking for a multifaceted Customer Care Representative to join our Operations team at Sumup. This is a hybrid role - splitting time between working in our El Paso office and remote. In this role, you will be responsible for effectively responding to and resolving a variety of customer support issues. This role requires someone with a strong level of empathy, adaptability, and a passion for people.
A Day in the Life:
• Interact with and support customers effectively through a variety of communication channels (e.g. email, phone, and social)
• Use systems for tracking, information gathering, or troubleshooting; thoroughly document inquiry outcomes for accurate tracking and analysis
• Respond to inquiries and may refer customers to secondary sources, supporting the needs of internal customers
• Handle multiple call types, i.e. billing issues, product training, internet connectivity, and hardware technical support
• Recognize common issues and think of ways to solve them permanently
• Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources
• Work cross-functionally within the Operations department, suggesting improvements of processes where necessary
• Assist with projects and other duties assigned within the organization
This role is for you if:
• You have the desire to be a part of a fast growing start-up
• You are empathetic - you have a desire and responsibility to help small business owners thrive and do so with a positive and enthusiastic attitude
• You are tech savvy - you are comfortable working on computers (i.e. toggling between screens and using multiple systems) and seek out ways to employ technology to solve and optimize performance
• You have the proven ability to troubleshoot basic technical issues on customer devices such as internet connectivity, password resets, device setups and equipment upgrades
• You possess excellent verbal and written communication skills with the ability to deliver clear and effective instruction
• You are detail oriented and analytical ensuring information is complete and accurate
• You thrive in a multi-tasking environment and can adjust priorities on-the-fly
• You have a demonstrated ability to perform at a high level to support our high volume inbound calls
• You take initiative and ownership to see things through to completion
• You are punctual - you have a history of good attendance with a low percentage of unplanned absences or tardies
• You have reliable internet connection and a quiet space to work without interruptions
• You are flexible - we want someone who is open to work any shift including weekends and hours between 5am-12am
• You have 1 - 3 years of call center experience. An associate’s degree preferred
Benefits & More:
• $17.00 per hour
• A hard working, fun and supportive team culture
• Continuous training and development with opportunities for career advancement
• Medical, Dental and Vision benefits, along with too many to list!
• Benefits that holistically support your physical, emotional, and financial wellbeing
• 4 weeks of annual PTO plus 11 paid holidays
• 401(K) matching and Paid Parental leave
• Special Leaves including Birthday (1 day), Wedding (3 days), Wellness (1 per quarter), Volunteering (2 days)
• Sabbatical after every 3 years of employment
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate Show more details...
El Paso, TX...
Who we are:
We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realize their dreams.
Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is a financial technology company that allows businesses of all sizes to receive payments quickly and simply, both in-store and online. Named as Europe’s fastest-growing company in the Inc. 5000, SumUp supports over 3 million merchants globally and operates in 34 markets across Europe, the U.S., Brazil and Chile. With its card terminals and online services relied upon by businesses of all sizes from DHL to black cab drivers – SumUp is the partner of choice for small businesses from every walk of life.
Who you are:
We are looking for a multifaceted Customer Care Representative to join our Operations team at Sumup. This is a hybrid role - splitting time between working in our El Paso office and remote. In this role, you will be responsible for effectively responding to and resolving a variety of customer support issues. This role requires someone with a strong level of empathy, adaptability, and a passion for people.
A Day in the Life:
• Interact with and support customers effectively through a variety of communication channels (e.g. email, phone, and social)
• Use systems for tracking, information gathering, or troubleshooting; thoroughly document inquiry outcomes for accurate tracking and analysis
• Respond to inquiries and may refer customers to secondary sources, supporting the needs of internal customers
• Handle multiple call types, i.e. billing issues, product training, internet connectivity, and hardware technical support
• Recognize common issues and think of ways to solve them permanently
• Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources
• Work cross-functionally within the Operations department, suggesting improvements of processes where necessary
• Assist with projects and other duties assigned within the organization
This role is for you if:
• You have the desire to be a part of a fast growing start-up
• You are empathetic - you have a desire and responsibility to help small business owners thrive and do so with a positive and enthusiastic attitude
• You are tech savvy - you are comfortable working on computers (i.e. toggling between screens and using multiple systems) and seek out ways to employ technology to solve and optimize performance
• You have the proven ability to troubleshoot basic technical issues on customer devices such as internet connectivity, password resets, device setups and equipment upgrades
• You possess excellent verbal and written communication skills with the ability to deliver clear and effective instruction
• You are detail oriented and analytical ensuring information is complete and accurate
• You thrive in a multi-tasking environment and can adjust priorities on-the-fly
• You have a demonstrated ability to perform at a high level to support our high volume inbound calls
• You take initiative and ownership to see things through to completion
• You are punctual - you have a history of good attendance with a low percentage of unplanned absences or tardies
• You have reliable internet connection and a quiet space to work without interruptions
• You are flexible - we want someone who is open to work any shift including weekends and hours between 5am-12am
• You have 1 - 3 years of call center experience. An associate’s degree preferred
Benefits & More:
• $17.00 per hour
• A hard working, fun and supportive team culture
• Continuous training and development with opportunities for career advancement
• Medical, Dental and Vision benefits, along with too many to list!
• Benefits that holistically support your physical, emotional, and financial wellbeing
• 4 weeks of annual PTO plus 11 paid holidays
• 401(K) matching and Paid Parental leave
• Special Leaves including Birthday (1 day), Wedding (3 days), Wellness (1 per quarter), Volunteering (2 days)
• Sabbatical after every 3 years of employment
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate Show more details...
via Girlboss Jobs
posted_at: 21 days agoschedule_type: Full-time
SumUp is in growth mode, and the key to that growth is a high-performing sales team. We are launching our Denver sales center and are seeking a best-in-class Sales Development Manager (SDR Manager) who wants to join at the point of scaling. In this role, you will be an integral part of leading our sales development strategy by recruiting and leading a high-performing sales development... representative team. This team is responsible for driving pipeline
SumUp is in growth mode, and the key to that growth is a high-performing sales team. We are launching our Denver sales center and are seeking a best-in-class Sales Development Manager (SDR Manager) who wants to join at the point of scaling. In this role, you will be an integral part of leading our sales development strategy by recruiting and leading a high-performing sales development... representative team. This team is responsible for driving pipeline goals by setting meetings on behalf of our sales team to support our growth strategy. This is an amazing opportunity for a leader who loves coaching, developing and cultivating a culture of high performance and collaboration. This role is hybrid - 3 days in DTC office, 2 days remote.
About SumUp
SumUp is redefining the way businesses and communities interact by turning every business transaction into a customer relationship. As a leader in the SMB Loyalty & CRM space, SumUp is helping local businesses come back stronger than ever by turning their credit card readers into an all-in-one payments & automated marketing platform. SumUp has become a robust national commerce network of over 70 million users engaging with thousands of small businesses resulting in $3 billion+ in local merchant sales annually. More than 1 million people sign up monthly to support the local businesses that make our neighborhoods great!!
SumUp supports over 3 million merchants globally and operates in 34 markets across Europe, the U.S., Brazil and Chile. With its card terminals and online services relied upon by businesses of all sizes, SumUp is the partner of choice for small businesses from every walk of life.
A day in the life:
• Manage sales development organization to exceed goals, objectives, and quota achievement
• Hire, coach, develop, and lead a high-performing team of inbound/outbound sales development representatives
• Reference individual and team reports to track performance and accountability
• Work closely with the sales team to maximize the impact and effectiveness of sales development
• Conduct rep productivity reviews, regular 1:1 coaching to performance, team metrics and meetings, role playing, standups
• Work closely with the Learning and Development team to train reps to make introduction calls, handle objections, and schedule discovery calls for the sales team
• Achieve monthly, quarterly, and annual targets
• Create and update resources such as cadences, call scripts and prospecting emails to drive consistency and strong results
• Work closely with Sales Operations to establish metrics and dashboards to measure and improve team performance
• Report against KPIs to senior management and provide corresponding analysis
• Coach and develop your team to help them continually improve their performance, coaching reps towards a career as an account executive in under two years
• Ensure the effective use of applicable data and tools, such as Salesforce.com, Outreach, Gong, Vonage, etc.
Requirements:
• Sales Leadership 3-4 years of experience in high velocity, SMB sales or sales development (preferably inside sales) with at least 1 year of team lead or management experience (preferably in a rapid growth environment)
• Passion for and ability to develop talent and coach a team to success while building an energetic and winning team environment.
• Proven track record of establishing and achieving or exceeding measurable goals in a highly productive sales development environment
• Proven track record of delivering pipeline targets with a growth mindset
• Communication & Relationship Building Skills Strong communication and interpersonal skills, with the ability to interact with a diverse blend of personalities, while building strong relationships with all levels of management.
• Ability to work cross functionally with sales management, sales operations, marketing and more.
• Analytical MindsetPassion for data, and the ability to use it to drive results, diagnose problems, build business cases and motivate a team.
• Sales Tools EnablementProven experience leveraging CRM software, preferably Salesforce, to manage high-performing teams
• Technical aptitude with ability to learn new systems and tools quickly.
• Process DrivenBuilds and leverages processes to drive optional results.
Compensation:
• 105K - 125K OTE, based on experience
Benefits & More:
• Medical, Dental and Vision benefits, along with too many to list!
• Benefits that holistically support your physical, emotional, and financial wellbeing
• Career Coaching & Development
• 4 weeks of annual PTO plus 11 paid holidays
• 401(K) Retirement Plan and Paid Parental leave
• Special Leaves including Birthday (1 day), Wedding (3 days), Wellness (1 per quarter), Volunteering (2 days)
• Sabbatical after every 3 years of employment
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate Show more details...
About SumUp
SumUp is redefining the way businesses and communities interact by turning every business transaction into a customer relationship. As a leader in the SMB Loyalty & CRM space, SumUp is helping local businesses come back stronger than ever by turning their credit card readers into an all-in-one payments & automated marketing platform. SumUp has become a robust national commerce network of over 70 million users engaging with thousands of small businesses resulting in $3 billion+ in local merchant sales annually. More than 1 million people sign up monthly to support the local businesses that make our neighborhoods great!!
SumUp supports over 3 million merchants globally and operates in 34 markets across Europe, the U.S., Brazil and Chile. With its card terminals and online services relied upon by businesses of all sizes, SumUp is the partner of choice for small businesses from every walk of life.
A day in the life:
• Manage sales development organization to exceed goals, objectives, and quota achievement
• Hire, coach, develop, and lead a high-performing team of inbound/outbound sales development representatives
• Reference individual and team reports to track performance and accountability
• Work closely with the sales team to maximize the impact and effectiveness of sales development
• Conduct rep productivity reviews, regular 1:1 coaching to performance, team metrics and meetings, role playing, standups
• Work closely with the Learning and Development team to train reps to make introduction calls, handle objections, and schedule discovery calls for the sales team
• Achieve monthly, quarterly, and annual targets
• Create and update resources such as cadences, call scripts and prospecting emails to drive consistency and strong results
• Work closely with Sales Operations to establish metrics and dashboards to measure and improve team performance
• Report against KPIs to senior management and provide corresponding analysis
• Coach and develop your team to help them continually improve their performance, coaching reps towards a career as an account executive in under two years
• Ensure the effective use of applicable data and tools, such as Salesforce.com, Outreach, Gong, Vonage, etc.
Requirements:
• Sales Leadership 3-4 years of experience in high velocity, SMB sales or sales development (preferably inside sales) with at least 1 year of team lead or management experience (preferably in a rapid growth environment)
• Passion for and ability to develop talent and coach a team to success while building an energetic and winning team environment.
• Proven track record of establishing and achieving or exceeding measurable goals in a highly productive sales development environment
• Proven track record of delivering pipeline targets with a growth mindset
• Communication & Relationship Building Skills Strong communication and interpersonal skills, with the ability to interact with a diverse blend of personalities, while building strong relationships with all levels of management.
• Ability to work cross functionally with sales management, sales operations, marketing and more.
• Analytical MindsetPassion for data, and the ability to use it to drive results, diagnose problems, build business cases and motivate a team.
• Sales Tools EnablementProven experience leveraging CRM software, preferably Salesforce, to manage high-performing teams
• Technical aptitude with ability to learn new systems and tools quickly.
• Process DrivenBuilds and leverages processes to drive optional results.
Compensation:
• 105K - 125K OTE, based on experience
Benefits & More:
• Medical, Dental and Vision benefits, along with too many to list!
• Benefits that holistically support your physical, emotional, and financial wellbeing
• Career Coaching & Development
• 4 weeks of annual PTO plus 11 paid holidays
• 401(K) Retirement Plan and Paid Parental leave
• Special Leaves including Birthday (1 day), Wedding (3 days), Wellness (1 per quarter), Volunteering (2 days)
• Sabbatical after every 3 years of employment
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate Show more details...
via SumUp
posted_at: 22 days agoschedule_type: Part-time
Assembly Worker (Part-Time) [San Jose, CA]
Who we are...
We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realize their dreams.
Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South
Assembly Worker (Part-Time) [San Jose, CA]
Who we are...
We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realize their dreams.
Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is a financial technology company that allows businesses of all sizes to receive payments quickly and simply, both in-store and online. Named as Europe’s fastest-growing company in the Inc. 5000, SumUp supports over 3 million merchants globally and operates in 34 markets across Europe, the U.S., Brazil and Chile. With its card terminals and online services relied upon by businesses of all sizes from DHL to black cab drivers – SumUp is the partner of choice for small businesses from every walk of life.
Who you are:
SumUp is seeking an hands-on Assembly Worker to support our US Supply Chain Team. The ideal candidate will be highly dependable, accurate, and effective. This position requires someone who is reliable and has a high standard for quality and can work from our San Jose location 3 days a week.
What you’ll do:
• Assemble Hardware: Follow the established Standard Operating Procedure (SOP) to complete the assembly of the SumUp hardware. Hardware consists of Display, SBC, WIFI antenna, speakers, plastic housing, rubber feet, and screws.
• Perform Functional Tests: Follow the established SOP to complete the hardware functional verification tests.
• Perform Burn-in Tests: Follow the established SOP to complete the hardware burn-in tests.
• Document RMA Units: Document material that does not meet specifications or fails during functional or burn-in tests.
• Execute Repairs: Units returned from the field to the warehouse in damaged condition can be repaired in-house. Basic troubleshooting, disassembly, replacing bad parts, reassembly, document issues, and run through burn-in tests.
• Focus on Quality: Hold yourself accountable for quality outcomes - gathers, analyzes and distributes data on hardware failures to key stakeholders.
What we're looking for:
• You have 1+ years of relevant work experience.
• You’re extremely dependable.
• You’re extremely organized, detail-oriented, and accurate in your work execution.
• You have a high quality standard and thrive to uphold it.
• You’re available for 18 h/week.
Compensation:
• $17-$20/hour
• Compensation will be finalized based on the candidate’s experience
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate Show more details...
Who we are...
We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realize their dreams.
Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is a financial technology company that allows businesses of all sizes to receive payments quickly and simply, both in-store and online. Named as Europe’s fastest-growing company in the Inc. 5000, SumUp supports over 3 million merchants globally and operates in 34 markets across Europe, the U.S., Brazil and Chile. With its card terminals and online services relied upon by businesses of all sizes from DHL to black cab drivers – SumUp is the partner of choice for small businesses from every walk of life.
Who you are:
SumUp is seeking an hands-on Assembly Worker to support our US Supply Chain Team. The ideal candidate will be highly dependable, accurate, and effective. This position requires someone who is reliable and has a high standard for quality and can work from our San Jose location 3 days a week.
What you’ll do:
• Assemble Hardware: Follow the established Standard Operating Procedure (SOP) to complete the assembly of the SumUp hardware. Hardware consists of Display, SBC, WIFI antenna, speakers, plastic housing, rubber feet, and screws.
• Perform Functional Tests: Follow the established SOP to complete the hardware functional verification tests.
• Perform Burn-in Tests: Follow the established SOP to complete the hardware burn-in tests.
• Document RMA Units: Document material that does not meet specifications or fails during functional or burn-in tests.
• Execute Repairs: Units returned from the field to the warehouse in damaged condition can be repaired in-house. Basic troubleshooting, disassembly, replacing bad parts, reassembly, document issues, and run through burn-in tests.
• Focus on Quality: Hold yourself accountable for quality outcomes - gathers, analyzes and distributes data on hardware failures to key stakeholders.
What we're looking for:
• You have 1+ years of relevant work experience.
• You’re extremely dependable.
• You’re extremely organized, detail-oriented, and accurate in your work execution.
• You have a high quality standard and thrive to uphold it.
• You’re available for 18 h/week.
Compensation:
• $17-$20/hour
• Compensation will be finalized based on the candidate’s experience
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate Show more details...
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