swyftfilings

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  • Country
    Hosted in United States

  • Traffic rank
    #138,531 Site Rank

  • Site age
    9 yrs old

  • Site Owner information
    Whois info

Traffic rank
#138,531
Site age
9 yrs
Location
United States
Newest job postings for swyftfilings
via Jobrapido.com posted_at: 13 days agoschedule_type: Full-time
LegalCorp Customer Support Representative This position is in office... About LegalCorp LegalCorp Solutions is an online leader in the registered agent industry, and we are growing at a rapid pace! Our mission is to provide reliable and efficient solutions to support businesses in meeting their legal and operational requirements. About You We are looking for a valued team member to act as a liaison, provide product/services information, answer LegalCorp Customer Support Representative

This position is in office...

About LegalCorp

LegalCorp Solutions is an online leader in the registered agent industry, and we are growing at a rapid pace! Our mission is to provide reliable and efficient solutions to support businesses in meeting their legal and operational requirements.

About You

We are looking for a valued team member to act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Attention to detail, excellent multi-tasking, and independent working will be keys to success in this growing organization. Attention to detail, excellent multi-tasking, and independent working will be keys to success in this growing organization. You will be responsible for sorting through and uploading digital files quickly and accurately as well as providing administrative support to help customers manage their business correspondence.

The Customer Support Representative at LegalCorp Solutions is responsible for interacting with customers, addressing inquiries related to our Registered Agent Service and operational processes. This role involves handling phone calls and emails, monitoring Grasshopper for incoming calls, managing the info inbox, conducting customer research, and supporting various customer-related tasks to ensure a smooth operational workflow.

General Expectations
• Punctuality – Be on time.
• Accountability – Hold yourself and your teammates accountable for your work.
• Mutual respect - Embrace the talents of your colleagues and our clients.
• Integrity - Do what's right, because it's right.
• Quality - Make something better, today.
• Empathy - Build connections through kindness.
• Empowerment - Live our mission.
• Consistency – Dependably maintain a high quality for your work you conduct.
• Innovation - Believe it's possible.
• Problem Solving - There is no such thing as “Not my problem.”
• Humility - Embrace and drive change.
• Fearlessness - Challenge yourself to think and dream big.
• Reliability – Consistent attendance and punctuality

What You'll Do

Communication and Customer Engagement:
• Respond to phone calls and emails promptly, providing accurate information about LegalCorp Solutions' Registered Agent Service and operational processes.
• Engage with customers in a professional and helpful manner to address inquiries and resolve issues.

Monitoring and Managing Grasshopper:
• Monitor Grasshopper for incoming calls, outbound calls, and voicemails.
• Address customer inquiries and voicemails efficiently.

Inbox Management:
• Monitor the LegalCorp info inbox for customer inquiries, state notices, Registered Agent (RA) Acceptance, and other relevant communications.
• Respond to and manage emails promptly and accurately.

Customer Account Research:
• Conduct account and customer research, particularly reaching out to nonconsenting Registered Agent customers to collect payments for services.

Mail Handling and Verification:
• Confirm shipping addresses for mail requiring forwarding or that cannot be uploaded into the Customer Relationship Management (CRM) system.
• Provide backup support for LegalCorp Mail Handlers as needed.

State Calls and Special Projects:
• Assist with state calls and various projects as required, contributing to the overall efficiency of the customer support team.

What You'll Need
• Excellent communication skills, both verbal and written.
• 1 year plus Customer service experience, preferably in a legal or corporate services setting.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• 1 year plus experience in Microsoft Office

Benefits/Compensation:
• Pay rate: $17.52 - $19.36/hr (Dependent upon Qualifications)
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on day one!
• Employee-only health, dental, and vision insurance plans are covered 100% by the company!
• 401(k) + company match
• Company issued laptop
• Competitive Paid Time Off
• Parental Leave
• Company Events
• Referral Program
• Peer recognition and points with Bonusly
Show more details...
via Jooble posted_at: 3 days agoschedule_type: Full-time
Swyft Legal Intake Specialist This position is completely remote, however, we do require employees to reside in the State of Texas ... We are currently seeking a reliable and highly motivated Intake Specialist to join our new Alternative Business Structure team as part of Swyft Legal. The successful candidate will be responsible for assisting with legal filings of trademarks and providing customer support to clients. The ideal candidate should have Swyft Legal Intake Specialist

This position is completely remote, however, we do require employees to reside in the State of Texas ...

We are currently seeking a reliable and highly motivated Intake Specialist to join our new Alternative Business Structure team as part of Swyft Legal. The successful candidate will be responsible for assisting with legal filings of trademarks and providing customer support to clients. The ideal candidate should have prior experience in customer support, be proficient in Microsoft Office, and possess excellent scheduling skills.

About Swyft Legal

Swyft Legal is on the cutting edge of revolutionizing legal services to help small businesses and individuals by using technology to break through the barriers of traditional, timely, and expensive legal services. Swyft Legal is an Alternative Business Structure that allows non-lawyers to own law firms and legal service providers through smarter and more efficient means. Swyft Legal services the customers of our sister company Swyft Filings and its related entities to help "Empower the Aspirational."

Since 2015, Swyft Filings and its companies have grown from a lawyer and two online entrepreneurs into a team of 95 strong - and you can bet we're not done yet. We're proud to have been ranked as one of the fastest-growing companies in Houston, nationally by the Inc 5000 for four years in a row. As we anticipate an exciting future, we invite you to be part of our ongoing journey, contributing to our culture of innovation and excellence.

General Expectations
• Punctuality - Be on time.
• Accountability - Hold yourself and your teammates accountable for your work.
• Mutual respect - Embrace the talents of your colleagues and our clients.
• Integrity - Do what's right, because it's right.
• Quality - Make something better, today.
• Empathy - Build connections through kindness.
• Empowerment - Live our mission.
• Consistency - Dependably maintain a high quality for your work you conduct.
• Innovation - Believe it's possible.
• Problem Solving - There is no such thing as "Not my problem."
• Humility - Embrace and drive change.
• Fearlessness - Challenge yourself to think and dream big.
• Reliability - Consistent attendance and punctuality
What You'll Need:
• Prior experience in legal filings of trademarks is preferred
• Proficient in Microsoft Office.
• Excellent scheduling and time-management skills.
• Strong attention to detail and ability to multitask.
• Excellent communication and interpersonal skills.
• Must be reliable and have a strong work ethic.
• Must reside in the Greater Houston area

What You'll Do:
• Assist clients with legal filings of trademarks and provide excellent customer service.
• Manage and update customer information in our proprietary customer information system.
• Schedule appointments and manage calendars.
• Conduct intake interviews.
• Maintain accurate and detailed records of client interactions.
• Collaborate with cross-functional teams to resolve client issues and concerns.
• Continuously evaluate and identify opportunities to improve customer service processes.

Benefits/Compensation:
• Pay rate: $17.50 - 19/hr DOQ
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on first day of employment
• 100% employer covered medical, dental, and vision insurance for employee-only plans
• 401(k) w/ company match
• Company issued laptop + Home office stipend
• Competitive Paid Time Off
• Remote Work Model
• Parental Leave
• Free Branded SWAG
• Company Events
• Referral Program
• Peer recognition and points with Bonusly
Show more details...
via ZipRecruiter schedule_type: Full-timework_from_home: 1
This position is remote, however, we do require employees to reside in the Greater Houston Area in the event that an in-person training/event occurs. Document Specialist... Are you passionate about helping small business owners and entrepreneurs? Are you detail-oriented? Would you like to be part of a culture that values and appreciates employees? If you answered yes to all of these questions, then we want to know you! Who We Are Trademark Engine This position is remote, however, we do require employees to reside in the Greater Houston Area in the event that an in-person training/event occurs.

Document Specialist...

Are you passionate about helping small business owners and entrepreneurs? Are you detail-oriented? Would you like to be part of a culture that values and appreciates employees? If you answered yes to all of these questions, then we want to know you!

Who We Are
Trademark Engine is an online leader in the intellectual property industry and Swyft Filings is an online filing service for business formations. We are focused on providing small business owners with a simple, fast, and economical approach to protecting their brand and business worldwide. We take a complex process and automate it to make it easier for small businesses and individuals to launch their business dreams without having to hire high-priced professionals or worrying about administrative headaches.
Our business started with an experienced lawyer and 2 technologists. We strive to make this process as efficient, understandable, and affordable as possible to give everyone the ability to establish their business and their trademarks. Leveraging legal knowledge and technology, utilizing the combined skills of our founders, we have streamlined the process and trained our Document Specialists to help our clients every step of the way.

About You
Our Document Specialists are real people working to review each document carefully, ensuring accuracy and meeting deadlines, creating an exceptional customer experience. You will take ownership of obtaining, reviewing, and assembling documentation promptly, while consistently keeping customers up-to-date. We aim to provide everything needed for searching, filing, and maintaining of a trademark to protect the name, brand, slogan, or logo for the life of its use, along with handling business registration applications and filings for the state, among other critical business documents.
We are looking for goal-oriented team players to help us create and build the businesses of our customers. You're a self-starter, a learner, a problem solver someone who can think on their feet and is comfortable taking the initiative in a fast-paced environment while paying close attention to detail.

What You'll Do
• Be responsible for accurate and timely production of legal documents for the customer and/or government agencies
• Accurately prepare and review legal documents related to business registration, including articles of incorporation, certificates of formation, and other relevant forms.
• Assist clients in retrieving and managing their business documents as needed.
• Stay informed about state-specific business registration requirements and regulatory changes to ensure compliance.
• Manage and coordinate third-party filings and process serving deadlines.
• Provide quality service by maintaining and following procedures, staying up-to-date with government requirements, resolving processing complications, and recording time measurements
• Work closely with Customer Service and Operations, communicating effectively throughout the organization
• Consistently communicate status updates with customers
• Support operations by cross-training on related jobs
• Contribute to team effort by accomplishing related results as needed

What You'll Need
• Copyediting, proofreading, or detailed documentation review experience
• Basic computer skills with Microsoft Office, Internet, and related software applications
• Professional team player with the ability to multi-task in a fun, fast-paced environment
• Effective communication and the ability to explain complicated terms to non-technical audiences
• Willingness to learn, take on new initiatives, and not require micro-managing
• Ability to be adaptable, highly organized, proactive and detail-oriented
• Experience conducting general research
• Strong problem-solving skills and a commitment to delivering high-quality work.
• Previous experience in document processing, business registration, or legal administration is preferred.

Benefits/Compensation:
• Pay rate: $15.50/hr
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on first day of employment
• 100% employer-covered medical, dental, and vision insurance for employee-only plans
• 401(k) w/ company match
• Company-issued laptop + Home office stipend
• Competitive Paid Time Off
• Parental Leave
• Casual Dress Code
• Free Branded SWAG
• Company Events
• Referral Program
• Peer recognition and points with Bonusly
Show more details...
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