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Most recent job postings at swyftfilings
via Jobrapido.com
posted_at: 13 days agoschedule_type: Full-time
LegalCorp Customer Support Representative
This position is in office...
About LegalCorp
LegalCorp Solutions is an online leader in the registered agent industry, and we are growing at a rapid pace! Our mission is to provide reliable and efficient solutions to support businesses in meeting their legal and operational requirements.
About You
We are looking for a valued team member to act as a liaison, provide product/services information, answer
LegalCorp Customer Support Representative
This position is in office...
About LegalCorp
LegalCorp Solutions is an online leader in the registered agent industry, and we are growing at a rapid pace! Our mission is to provide reliable and efficient solutions to support businesses in meeting their legal and operational requirements.
About You
We are looking for a valued team member to act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Attention to detail, excellent multi-tasking, and independent working will be keys to success in this growing organization. Attention to detail, excellent multi-tasking, and independent working will be keys to success in this growing organization. You will be responsible for sorting through and uploading digital files quickly and accurately as well as providing administrative support to help customers manage their business correspondence.
The Customer Support Representative at LegalCorp Solutions is responsible for interacting with customers, addressing inquiries related to our Registered Agent Service and operational processes. This role involves handling phone calls and emails, monitoring Grasshopper for incoming calls, managing the info inbox, conducting customer research, and supporting various customer-related tasks to ensure a smooth operational workflow.
General Expectations
• Punctuality – Be on time.
• Accountability – Hold yourself and your teammates accountable for your work.
• Mutual respect - Embrace the talents of your colleagues and our clients.
• Integrity - Do what's right, because it's right.
• Quality - Make something better, today.
• Empathy - Build connections through kindness.
• Empowerment - Live our mission.
• Consistency – Dependably maintain a high quality for your work you conduct.
• Innovation - Believe it's possible.
• Problem Solving - There is no such thing as “Not my problem.”
• Humility - Embrace and drive change.
• Fearlessness - Challenge yourself to think and dream big.
• Reliability – Consistent attendance and punctuality
What You'll Do
Communication and Customer Engagement:
• Respond to phone calls and emails promptly, providing accurate information about LegalCorp Solutions' Registered Agent Service and operational processes.
• Engage with customers in a professional and helpful manner to address inquiries and resolve issues.
Monitoring and Managing Grasshopper:
• Monitor Grasshopper for incoming calls, outbound calls, and voicemails.
• Address customer inquiries and voicemails efficiently.
Inbox Management:
• Monitor the LegalCorp info inbox for customer inquiries, state notices, Registered Agent (RA) Acceptance, and other relevant communications.
• Respond to and manage emails promptly and accurately.
Customer Account Research:
• Conduct account and customer research, particularly reaching out to nonconsenting Registered Agent customers to collect payments for services.
Mail Handling and Verification:
• Confirm shipping addresses for mail requiring forwarding or that cannot be uploaded into the Customer Relationship Management (CRM) system.
• Provide backup support for LegalCorp Mail Handlers as needed.
State Calls and Special Projects:
• Assist with state calls and various projects as required, contributing to the overall efficiency of the customer support team.
What You'll Need
• Excellent communication skills, both verbal and written.
• 1 year plus Customer service experience, preferably in a legal or corporate services setting.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• 1 year plus experience in Microsoft Office
Benefits/Compensation:
• Pay rate: $17.52 - $19.36/hr (Dependent upon Qualifications)
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on day one!
• Employee-only health, dental, and vision insurance plans are covered 100% by the company!
• 401(k) + company match
• Company issued laptop
• Competitive Paid Time Off
• Parental Leave
• Company Events
• Referral Program
• Peer recognition and points with Bonusly Show more details...
This position is in office...
About LegalCorp
LegalCorp Solutions is an online leader in the registered agent industry, and we are growing at a rapid pace! Our mission is to provide reliable and efficient solutions to support businesses in meeting their legal and operational requirements.
About You
We are looking for a valued team member to act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Attention to detail, excellent multi-tasking, and independent working will be keys to success in this growing organization. Attention to detail, excellent multi-tasking, and independent working will be keys to success in this growing organization. You will be responsible for sorting through and uploading digital files quickly and accurately as well as providing administrative support to help customers manage their business correspondence.
The Customer Support Representative at LegalCorp Solutions is responsible for interacting with customers, addressing inquiries related to our Registered Agent Service and operational processes. This role involves handling phone calls and emails, monitoring Grasshopper for incoming calls, managing the info inbox, conducting customer research, and supporting various customer-related tasks to ensure a smooth operational workflow.
General Expectations
• Punctuality – Be on time.
• Accountability – Hold yourself and your teammates accountable for your work.
• Mutual respect - Embrace the talents of your colleagues and our clients.
• Integrity - Do what's right, because it's right.
• Quality - Make something better, today.
• Empathy - Build connections through kindness.
• Empowerment - Live our mission.
• Consistency – Dependably maintain a high quality for your work you conduct.
• Innovation - Believe it's possible.
• Problem Solving - There is no such thing as “Not my problem.”
• Humility - Embrace and drive change.
• Fearlessness - Challenge yourself to think and dream big.
• Reliability – Consistent attendance and punctuality
What You'll Do
Communication and Customer Engagement:
• Respond to phone calls and emails promptly, providing accurate information about LegalCorp Solutions' Registered Agent Service and operational processes.
• Engage with customers in a professional and helpful manner to address inquiries and resolve issues.
Monitoring and Managing Grasshopper:
• Monitor Grasshopper for incoming calls, outbound calls, and voicemails.
• Address customer inquiries and voicemails efficiently.
Inbox Management:
• Monitor the LegalCorp info inbox for customer inquiries, state notices, Registered Agent (RA) Acceptance, and other relevant communications.
• Respond to and manage emails promptly and accurately.
Customer Account Research:
• Conduct account and customer research, particularly reaching out to nonconsenting Registered Agent customers to collect payments for services.
Mail Handling and Verification:
• Confirm shipping addresses for mail requiring forwarding or that cannot be uploaded into the Customer Relationship Management (CRM) system.
• Provide backup support for LegalCorp Mail Handlers as needed.
State Calls and Special Projects:
• Assist with state calls and various projects as required, contributing to the overall efficiency of the customer support team.
What You'll Need
• Excellent communication skills, both verbal and written.
• 1 year plus Customer service experience, preferably in a legal or corporate services setting.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• 1 year plus experience in Microsoft Office
Benefits/Compensation:
• Pay rate: $17.52 - $19.36/hr (Dependent upon Qualifications)
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on day one!
• Employee-only health, dental, and vision insurance plans are covered 100% by the company!
• 401(k) + company match
• Company issued laptop
• Competitive Paid Time Off
• Parental Leave
• Company Events
• Referral Program
• Peer recognition and points with Bonusly Show more details...
via Jooble
posted_at: 3 days agoschedule_type: Full-time
Swyft Legal Intake Specialist
This position is completely remote, however, we do require employees to reside in the State of Texas ...
We are currently seeking a reliable and highly motivated Intake Specialist to join our new Alternative Business Structure team as part of Swyft Legal. The successful candidate will be responsible for assisting with legal filings of trademarks and providing customer support to clients. The ideal candidate should have
Swyft Legal Intake Specialist
This position is completely remote, however, we do require employees to reside in the State of Texas ...
We are currently seeking a reliable and highly motivated Intake Specialist to join our new Alternative Business Structure team as part of Swyft Legal. The successful candidate will be responsible for assisting with legal filings of trademarks and providing customer support to clients. The ideal candidate should have prior experience in customer support, be proficient in Microsoft Office, and possess excellent scheduling skills.
About Swyft Legal
Swyft Legal is on the cutting edge of revolutionizing legal services to help small businesses and individuals by using technology to break through the barriers of traditional, timely, and expensive legal services. Swyft Legal is an Alternative Business Structure that allows non-lawyers to own law firms and legal service providers through smarter and more efficient means. Swyft Legal services the customers of our sister company Swyft Filings and its related entities to help "Empower the Aspirational."
Since 2015, Swyft Filings and its companies have grown from a lawyer and two online entrepreneurs into a team of 95 strong - and you can bet we're not done yet. We're proud to have been ranked as one of the fastest-growing companies in Houston, nationally by the Inc 5000 for four years in a row. As we anticipate an exciting future, we invite you to be part of our ongoing journey, contributing to our culture of innovation and excellence.
General Expectations
• Punctuality - Be on time.
• Accountability - Hold yourself and your teammates accountable for your work.
• Mutual respect - Embrace the talents of your colleagues and our clients.
• Integrity - Do what's right, because it's right.
• Quality - Make something better, today.
• Empathy - Build connections through kindness.
• Empowerment - Live our mission.
• Consistency - Dependably maintain a high quality for your work you conduct.
• Innovation - Believe it's possible.
• Problem Solving - There is no such thing as "Not my problem."
• Humility - Embrace and drive change.
• Fearlessness - Challenge yourself to think and dream big.
• Reliability - Consistent attendance and punctuality
What You'll Need:
• Prior experience in legal filings of trademarks is preferred
• Proficient in Microsoft Office.
• Excellent scheduling and time-management skills.
• Strong attention to detail and ability to multitask.
• Excellent communication and interpersonal skills.
• Must be reliable and have a strong work ethic.
• Must reside in the Greater Houston area
What You'll Do:
• Assist clients with legal filings of trademarks and provide excellent customer service.
• Manage and update customer information in our proprietary customer information system.
• Schedule appointments and manage calendars.
• Conduct intake interviews.
• Maintain accurate and detailed records of client interactions.
• Collaborate with cross-functional teams to resolve client issues and concerns.
• Continuously evaluate and identify opportunities to improve customer service processes.
Benefits/Compensation:
• Pay rate: $17.50 - 19/hr DOQ
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on first day of employment
• 100% employer covered medical, dental, and vision insurance for employee-only plans
• 401(k) w/ company match
• Company issued laptop + Home office stipend
• Competitive Paid Time Off
• Remote Work Model
• Parental Leave
• Free Branded SWAG
• Company Events
• Referral Program
• Peer recognition and points with Bonusly Show more details...
This position is completely remote, however, we do require employees to reside in the State of Texas ...
We are currently seeking a reliable and highly motivated Intake Specialist to join our new Alternative Business Structure team as part of Swyft Legal. The successful candidate will be responsible for assisting with legal filings of trademarks and providing customer support to clients. The ideal candidate should have prior experience in customer support, be proficient in Microsoft Office, and possess excellent scheduling skills.
About Swyft Legal
Swyft Legal is on the cutting edge of revolutionizing legal services to help small businesses and individuals by using technology to break through the barriers of traditional, timely, and expensive legal services. Swyft Legal is an Alternative Business Structure that allows non-lawyers to own law firms and legal service providers through smarter and more efficient means. Swyft Legal services the customers of our sister company Swyft Filings and its related entities to help "Empower the Aspirational."
Since 2015, Swyft Filings and its companies have grown from a lawyer and two online entrepreneurs into a team of 95 strong - and you can bet we're not done yet. We're proud to have been ranked as one of the fastest-growing companies in Houston, nationally by the Inc 5000 for four years in a row. As we anticipate an exciting future, we invite you to be part of our ongoing journey, contributing to our culture of innovation and excellence.
General Expectations
• Punctuality - Be on time.
• Accountability - Hold yourself and your teammates accountable for your work.
• Mutual respect - Embrace the talents of your colleagues and our clients.
• Integrity - Do what's right, because it's right.
• Quality - Make something better, today.
• Empathy - Build connections through kindness.
• Empowerment - Live our mission.
• Consistency - Dependably maintain a high quality for your work you conduct.
• Innovation - Believe it's possible.
• Problem Solving - There is no such thing as "Not my problem."
• Humility - Embrace and drive change.
• Fearlessness - Challenge yourself to think and dream big.
• Reliability - Consistent attendance and punctuality
What You'll Need:
• Prior experience in legal filings of trademarks is preferred
• Proficient in Microsoft Office.
• Excellent scheduling and time-management skills.
• Strong attention to detail and ability to multitask.
• Excellent communication and interpersonal skills.
• Must be reliable and have a strong work ethic.
• Must reside in the Greater Houston area
What You'll Do:
• Assist clients with legal filings of trademarks and provide excellent customer service.
• Manage and update customer information in our proprietary customer information system.
• Schedule appointments and manage calendars.
• Conduct intake interviews.
• Maintain accurate and detailed records of client interactions.
• Collaborate with cross-functional teams to resolve client issues and concerns.
• Continuously evaluate and identify opportunities to improve customer service processes.
Benefits/Compensation:
• Pay rate: $17.50 - 19/hr DOQ
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on first day of employment
• 100% employer covered medical, dental, and vision insurance for employee-only plans
• 401(k) w/ company match
• Company issued laptop + Home office stipend
• Competitive Paid Time Off
• Remote Work Model
• Parental Leave
• Free Branded SWAG
• Company Events
• Referral Program
• Peer recognition and points with Bonusly Show more details...
via ZipRecruiter
schedule_type: Full-timework_from_home: 1
This position is remote, however, we do require employees to reside in the Greater Houston Area in the event that an in-person training/event occurs.
Document Specialist...
Are you passionate about helping small business owners and entrepreneurs? Are you detail-oriented? Would you like to be part of a culture that values and appreciates employees? If you answered yes to all of these questions, then we want to know you!
Who We Are
Trademark Engine
This position is remote, however, we do require employees to reside in the Greater Houston Area in the event that an in-person training/event occurs.
Document Specialist...
Are you passionate about helping small business owners and entrepreneurs? Are you detail-oriented? Would you like to be part of a culture that values and appreciates employees? If you answered yes to all of these questions, then we want to know you!
Who We Are
Trademark Engine is an online leader in the intellectual property industry and Swyft Filings is an online filing service for business formations. We are focused on providing small business owners with a simple, fast, and economical approach to protecting their brand and business worldwide. We take a complex process and automate it to make it easier for small businesses and individuals to launch their business dreams without having to hire high-priced professionals or worrying about administrative headaches.
Our business started with an experienced lawyer and 2 technologists. We strive to make this process as efficient, understandable, and affordable as possible to give everyone the ability to establish their business and their trademarks. Leveraging legal knowledge and technology, utilizing the combined skills of our founders, we have streamlined the process and trained our Document Specialists to help our clients every step of the way.
About You
Our Document Specialists are real people working to review each document carefully, ensuring accuracy and meeting deadlines, creating an exceptional customer experience. You will take ownership of obtaining, reviewing, and assembling documentation promptly, while consistently keeping customers up-to-date. We aim to provide everything needed for searching, filing, and maintaining of a trademark to protect the name, brand, slogan, or logo for the life of its use, along with handling business registration applications and filings for the state, among other critical business documents.
We are looking for goal-oriented team players to help us create and build the businesses of our customers. You're a self-starter, a learner, a problem solver someone who can think on their feet and is comfortable taking the initiative in a fast-paced environment while paying close attention to detail.
What You'll Do
• Be responsible for accurate and timely production of legal documents for the customer and/or government agencies
• Accurately prepare and review legal documents related to business registration, including articles of incorporation, certificates of formation, and other relevant forms.
• Assist clients in retrieving and managing their business documents as needed.
• Stay informed about state-specific business registration requirements and regulatory changes to ensure compliance.
• Manage and coordinate third-party filings and process serving deadlines.
• Provide quality service by maintaining and following procedures, staying up-to-date with government requirements, resolving processing complications, and recording time measurements
• Work closely with Customer Service and Operations, communicating effectively throughout the organization
• Consistently communicate status updates with customers
• Support operations by cross-training on related jobs
• Contribute to team effort by accomplishing related results as needed
What You'll Need
• Copyediting, proofreading, or detailed documentation review experience
• Basic computer skills with Microsoft Office, Internet, and related software applications
• Professional team player with the ability to multi-task in a fun, fast-paced environment
• Effective communication and the ability to explain complicated terms to non-technical audiences
• Willingness to learn, take on new initiatives, and not require micro-managing
• Ability to be adaptable, highly organized, proactive and detail-oriented
• Experience conducting general research
• Strong problem-solving skills and a commitment to delivering high-quality work.
• Previous experience in document processing, business registration, or legal administration is preferred.
Benefits/Compensation:
• Pay rate: $15.50/hr
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on first day of employment
• 100% employer-covered medical, dental, and vision insurance for employee-only plans
• 401(k) w/ company match
• Company-issued laptop + Home office stipend
• Competitive Paid Time Off
• Parental Leave
• Casual Dress Code
• Free Branded SWAG
• Company Events
• Referral Program
• Peer recognition and points with Bonusly Show more details...
Document Specialist...
Are you passionate about helping small business owners and entrepreneurs? Are you detail-oriented? Would you like to be part of a culture that values and appreciates employees? If you answered yes to all of these questions, then we want to know you!
Who We Are
Trademark Engine is an online leader in the intellectual property industry and Swyft Filings is an online filing service for business formations. We are focused on providing small business owners with a simple, fast, and economical approach to protecting their brand and business worldwide. We take a complex process and automate it to make it easier for small businesses and individuals to launch their business dreams without having to hire high-priced professionals or worrying about administrative headaches.
Our business started with an experienced lawyer and 2 technologists. We strive to make this process as efficient, understandable, and affordable as possible to give everyone the ability to establish their business and their trademarks. Leveraging legal knowledge and technology, utilizing the combined skills of our founders, we have streamlined the process and trained our Document Specialists to help our clients every step of the way.
About You
Our Document Specialists are real people working to review each document carefully, ensuring accuracy and meeting deadlines, creating an exceptional customer experience. You will take ownership of obtaining, reviewing, and assembling documentation promptly, while consistently keeping customers up-to-date. We aim to provide everything needed for searching, filing, and maintaining of a trademark to protect the name, brand, slogan, or logo for the life of its use, along with handling business registration applications and filings for the state, among other critical business documents.
We are looking for goal-oriented team players to help us create and build the businesses of our customers. You're a self-starter, a learner, a problem solver someone who can think on their feet and is comfortable taking the initiative in a fast-paced environment while paying close attention to detail.
What You'll Do
• Be responsible for accurate and timely production of legal documents for the customer and/or government agencies
• Accurately prepare and review legal documents related to business registration, including articles of incorporation, certificates of formation, and other relevant forms.
• Assist clients in retrieving and managing their business documents as needed.
• Stay informed about state-specific business registration requirements and regulatory changes to ensure compliance.
• Manage and coordinate third-party filings and process serving deadlines.
• Provide quality service by maintaining and following procedures, staying up-to-date with government requirements, resolving processing complications, and recording time measurements
• Work closely with Customer Service and Operations, communicating effectively throughout the organization
• Consistently communicate status updates with customers
• Support operations by cross-training on related jobs
• Contribute to team effort by accomplishing related results as needed
What You'll Need
• Copyediting, proofreading, or detailed documentation review experience
• Basic computer skills with Microsoft Office, Internet, and related software applications
• Professional team player with the ability to multi-task in a fun, fast-paced environment
• Effective communication and the ability to explain complicated terms to non-technical audiences
• Willingness to learn, take on new initiatives, and not require micro-managing
• Ability to be adaptable, highly organized, proactive and detail-oriented
• Experience conducting general research
• Strong problem-solving skills and a commitment to delivering high-quality work.
• Previous experience in document processing, business registration, or legal administration is preferred.
Benefits/Compensation:
• Pay rate: $15.50/hr
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on first day of employment
• 100% employer-covered medical, dental, and vision insurance for employee-only plans
• 401(k) w/ company match
• Company-issued laptop + Home office stipend
• Competitive Paid Time Off
• Parental Leave
• Casual Dress Code
• Free Branded SWAG
• Company Events
• Referral Program
• Peer recognition and points with Bonusly Show more details...
via ZipRecruiter
schedule_type: Full-timework_from_home: 1
Swyft Legal Intake Specialist
This position is completely remote, however, we do require employees to reside in the State of Texas...
We are currently seeking a reliable and highly motivated Intake Specialist to join our new Alternative Business Structure team as part of Swyft Legal. The successful candidate will be responsible for assisting with legal filings of trademarks and providing customer support to clients. The ideal candidate should have
Swyft Legal Intake Specialist
This position is completely remote, however, we do require employees to reside in the State of Texas...
We are currently seeking a reliable and highly motivated Intake Specialist to join our new Alternative Business Structure team as part of Swyft Legal. The successful candidate will be responsible for assisting with legal filings of trademarks and providing customer support to clients. The ideal candidate should have prior experience in customer support, be proficient in Microsoft Office, and possess excellent scheduling skills.
About Swyft Legal
Swyft Legal is on the cutting edge of revolutionizing legal services to help small businesses and individuals by using technology to break through the barriers of traditional, timely, and expensive legal services. Swyft Legal is an Alternative Business Structure that allows non-lawyers to own law firms and legal service providers through smarter and more efficient means. Swyft Legal services the customers of our sister company Swyft Filings and its related entities to help "Empower the Aspirational."
Since 2015, Swyft Filings and its companies have grown from a lawyer and two online entrepreneurs into a team of 95 strong - and you can bet we're not done yet. We're proud to have been ranked as one of the fastest-growing companies in Houston, nationally by the Inc 5000 for four years in a row. As we anticipate an exciting future, we invite you to be part of our ongoing journey, contributing to our culture of innovation and excellence.
General Expectations
• Punctuality - Be on time.
• Accountability - Hold yourself and your teammates accountable for your work.
• Mutual respect - Embrace the talents of your colleagues and our clients.
• Integrity - Do what's right, because it's right.
• Quality - Make something better, today.
• Empathy - Build connections through kindness.
• Empowerment - Live our mission.
• Consistency - Dependably maintain a high quality for your work you conduct.
• Innovation - Believe it's possible.
• Problem Solving - There is no such thing as "Not my problem."
• Humility - Embrace and drive change.
• Fearlessness - Challenge yourself to think and dream big.
• Reliability - Consistent attendance and punctuality
What You'll Need:
• Prior experience in legal filings of trademarks is preferred
• Proficient in Microsoft Office.
• Excellent scheduling and time-management skills.
• Strong attention to detail and ability to multitask.
• Excellent communication and interpersonal skills.
• Must be reliable and have a strong work ethic.
• Must reside in the Greater Houston area
What You'll Do:
• Assist clients with legal filings of trademarks and provide excellent customer service.
• Manage and update customer information in our proprietary customer information system.
• Schedule appointments and manage calendars.
• Conduct intake interviews.
• Maintain accurate and detailed records of client interactions.
• Collaborate with cross-functional teams to resolve client issues and concerns.
• Continuously evaluate and identify opportunities to improve customer service processes.
Benefits/Compensation:
• Pay rate: $17.50 - 19/hr DOQ
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on first day of employment
• 100% employer covered medical, dental, and vision insurance for employee-only plans
• 401(k) w/ company match
• Company issued laptop + Home office stipend
• Competitive Paid Time Off
• Remote Work Model
• Parental Leave
• Free Branded SWAG
• Company Events
• Referral Program
• Peer recognition and points with Bonusly Show more details...
This position is completely remote, however, we do require employees to reside in the State of Texas...
We are currently seeking a reliable and highly motivated Intake Specialist to join our new Alternative Business Structure team as part of Swyft Legal. The successful candidate will be responsible for assisting with legal filings of trademarks and providing customer support to clients. The ideal candidate should have prior experience in customer support, be proficient in Microsoft Office, and possess excellent scheduling skills.
About Swyft Legal
Swyft Legal is on the cutting edge of revolutionizing legal services to help small businesses and individuals by using technology to break through the barriers of traditional, timely, and expensive legal services. Swyft Legal is an Alternative Business Structure that allows non-lawyers to own law firms and legal service providers through smarter and more efficient means. Swyft Legal services the customers of our sister company Swyft Filings and its related entities to help "Empower the Aspirational."
Since 2015, Swyft Filings and its companies have grown from a lawyer and two online entrepreneurs into a team of 95 strong - and you can bet we're not done yet. We're proud to have been ranked as one of the fastest-growing companies in Houston, nationally by the Inc 5000 for four years in a row. As we anticipate an exciting future, we invite you to be part of our ongoing journey, contributing to our culture of innovation and excellence.
General Expectations
• Punctuality - Be on time.
• Accountability - Hold yourself and your teammates accountable for your work.
• Mutual respect - Embrace the talents of your colleagues and our clients.
• Integrity - Do what's right, because it's right.
• Quality - Make something better, today.
• Empathy - Build connections through kindness.
• Empowerment - Live our mission.
• Consistency - Dependably maintain a high quality for your work you conduct.
• Innovation - Believe it's possible.
• Problem Solving - There is no such thing as "Not my problem."
• Humility - Embrace and drive change.
• Fearlessness - Challenge yourself to think and dream big.
• Reliability - Consistent attendance and punctuality
What You'll Need:
• Prior experience in legal filings of trademarks is preferred
• Proficient in Microsoft Office.
• Excellent scheduling and time-management skills.
• Strong attention to detail and ability to multitask.
• Excellent communication and interpersonal skills.
• Must be reliable and have a strong work ethic.
• Must reside in the Greater Houston area
What You'll Do:
• Assist clients with legal filings of trademarks and provide excellent customer service.
• Manage and update customer information in our proprietary customer information system.
• Schedule appointments and manage calendars.
• Conduct intake interviews.
• Maintain accurate and detailed records of client interactions.
• Collaborate with cross-functional teams to resolve client issues and concerns.
• Continuously evaluate and identify opportunities to improve customer service processes.
Benefits/Compensation:
• Pay rate: $17.50 - 19/hr DOQ
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on first day of employment
• 100% employer covered medical, dental, and vision insurance for employee-only plans
• 401(k) w/ company match
• Company issued laptop + Home office stipend
• Competitive Paid Time Off
• Remote Work Model
• Parental Leave
• Free Branded SWAG
• Company Events
• Referral Program
• Peer recognition and points with Bonusly Show more details...
via Swyft Filings
schedule_type: Full-time and Part-timework_from_home: 1
About Swyft Legal
Swyft Legal is on the cutting edge of revolutionizing legal services to help small businesses and individuals by using technology to break through the barriers of traditional, timely, and expensive legal services. Swyft Legal is an Alternative Business Structure that allows non-lawyers to own law firms and legal service providers through smarter and more efficient means. Swyft... Legal services the customers of our sister company
About Swyft Legal
Swyft Legal is on the cutting edge of revolutionizing legal services to help small businesses and individuals by using technology to break through the barriers of traditional, timely, and expensive legal services. Swyft Legal is an Alternative Business Structure that allows non-lawyers to own law firms and legal service providers through smarter and more efficient means. Swyft... Legal services the customers of our sister company Swyft Filings and its related entities to help “Empower the Aspirational.”
Since 2015, Swyft Filings and its companies have grown from a lawyer and two online entrepreneurs into a team of 95 strong – and you can bet we’re not done yet. We’re proud to have been ranked as one of the fastest-growing companies in Houston, nationally by the Inc 5000 for four years in a row. As we anticipate an exciting future, we invite you to be part of our ongoing journey, contributing to our culture of innovation and excellence.
About You
We are seeking a talented Staff Attorney to join our firm. A successful applicant should have experience in intellectual property law and an interest in providing legal services to lower income individuals. The position may be full-time or part-time, depending on availability.
What You'll Do
Engage with the United States Patent and Trademark Office in a representative capacity for clients.
What You'll Need
• License to practice law in Arizona
• 1+ years of legal experience
• Experience in intellectual property law
• Passion for professional ethics
• Strong organizational skills
• Excellent written and verbal communication
• Strong computer skills and knowledge of law firm specific software
• Self-motivation and ability to adapt to a fast-paced environment
Benefits
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on the first day of employment
• 100% employer-covered medical, dental, and vision insurance for employee-only plans
• 401(k) w/ company match
• Company-issued laptop + Home office stipend
• Competitive Paid Time Off
• Remote-friendly Work Model with office options in Austin and Houston.
• Parental Leave
• Casual Dress Code
• Free Branded SWAG
• Healthy Snacks in the Office
• Company Events
• Peer recognition and rewards with Bonusly Show more details...
Swyft Legal is on the cutting edge of revolutionizing legal services to help small businesses and individuals by using technology to break through the barriers of traditional, timely, and expensive legal services. Swyft Legal is an Alternative Business Structure that allows non-lawyers to own law firms and legal service providers through smarter and more efficient means. Swyft... Legal services the customers of our sister company Swyft Filings and its related entities to help “Empower the Aspirational.”
Since 2015, Swyft Filings and its companies have grown from a lawyer and two online entrepreneurs into a team of 95 strong – and you can bet we’re not done yet. We’re proud to have been ranked as one of the fastest-growing companies in Houston, nationally by the Inc 5000 for four years in a row. As we anticipate an exciting future, we invite you to be part of our ongoing journey, contributing to our culture of innovation and excellence.
About You
We are seeking a talented Staff Attorney to join our firm. A successful applicant should have experience in intellectual property law and an interest in providing legal services to lower income individuals. The position may be full-time or part-time, depending on availability.
What You'll Do
Engage with the United States Patent and Trademark Office in a representative capacity for clients.
What You'll Need
• License to practice law in Arizona
• 1+ years of legal experience
• Experience in intellectual property law
• Passion for professional ethics
• Strong organizational skills
• Excellent written and verbal communication
• Strong computer skills and knowledge of law firm specific software
• Self-motivation and ability to adapt to a fast-paced environment
Benefits
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on the first day of employment
• 100% employer-covered medical, dental, and vision insurance for employee-only plans
• 401(k) w/ company match
• Company-issued laptop + Home office stipend
• Competitive Paid Time Off
• Remote-friendly Work Model with office options in Austin and Houston.
• Parental Leave
• Casual Dress Code
• Free Branded SWAG
• Healthy Snacks in the Office
• Company Events
• Peer recognition and rewards with Bonusly Show more details...
via Salary.com
schedule_type: Full-time
SnapMailbox- Mail Handler
This position is required to be in office. We are located in Greenway Plaza in Houston, TX
...
Who We Are
SnapMailbox is an online leader in virtual mail delivery and a sister company of Swyft Filings. SnapMailbox was born out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the
SnapMailbox- Mail Handler
This position is required to be in office. We are located in Greenway Plaza in Houston, TX
...
Who We Are
SnapMailbox is an online leader in virtual mail delivery and a sister company of Swyft Filings. SnapMailbox was born out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the world while using a real, private and secure street address and figured others did too. Our virtual mail delivery service gives customers access to all of their letters and packages from their cell phone, tablet, or computer.
What You'll Do:
• Build up detailed knowledge about the company's products
• Sort and deliver incoming and outgoing mail
• Operate mail machines including the postage meter, photocopying machine, and mail folding and inserting machine
• Process and weighs outgoing mail
• Maintain records of receipt, mailing dates, and other required information.
• Replenish postage on the postage meter as needed
• Stock supplies needed for the mailroom
• Perform other related duties as assigned
What You'll Need:
• 1 years experience in a job that requires strong attention to detail and organizational skills
• Comfortable working on repetitive tasks for long periods of time
• Ability to work at a steady pace while maintaining efficiency
• Experience with working independently
• Willingness to learn, take on new initiatives, and not require micro-managing
Benefits/Compensation:
• Pay rate: $15.50/hr
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on first day of employment
• 100% employer-covered medical, dental, and vision insurance for employee-only plans
• 401(k) company match
• Free Branded SWAG
• Company Events
• Referral Program
• Peer recognition and points with Bonusly Show more details...
This position is required to be in office. We are located in Greenway Plaza in Houston, TX
...
Who We Are
SnapMailbox is an online leader in virtual mail delivery and a sister company of Swyft Filings. SnapMailbox was born out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the world while using a real, private and secure street address and figured others did too. Our virtual mail delivery service gives customers access to all of their letters and packages from their cell phone, tablet, or computer.
What You'll Do:
• Build up detailed knowledge about the company's products
• Sort and deliver incoming and outgoing mail
• Operate mail machines including the postage meter, photocopying machine, and mail folding and inserting machine
• Process and weighs outgoing mail
• Maintain records of receipt, mailing dates, and other required information.
• Replenish postage on the postage meter as needed
• Stock supplies needed for the mailroom
• Perform other related duties as assigned
What You'll Need:
• 1 years experience in a job that requires strong attention to detail and organizational skills
• Comfortable working on repetitive tasks for long periods of time
• Ability to work at a steady pace while maintaining efficiency
• Experience with working independently
• Willingness to learn, take on new initiatives, and not require micro-managing
Benefits/Compensation:
• Pay rate: $15.50/hr
• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on first day of employment
• 100% employer-covered medical, dental, and vision insurance for employee-only plans
• 401(k) company match
• Free Branded SWAG
• Company Events
• Referral Program
• Peer recognition and points with Bonusly Show more details...
via Influencer Marketing Society
schedule_type: Full-time
Swyft Filings is on the hunt for a Digital Marketing Specialist with 3+ years of hands-on experience managing campaigns and driving results across email marketing, social media marketing, and influencer marketing. Our ideal candidate exhibits strong analytical ability, decision making, organizational, and excellent communication skills and is passionate about helping small businesses.
If you’re... ready for a significant opportunity to take on
Swyft Filings is on the hunt for a Digital Marketing Specialist with 3+ years of hands-on experience managing campaigns and driving results across email marketing, social media marketing, and influencer marketing. Our ideal candidate exhibits strong analytical ability, decision making, organizational, and excellent communication skills and is passionate about helping small businesses.
If you’re... ready for a significant opportunity to take on meaningful responsibilities, bring innovative ideas to our company, and have the drive to follow them through to completion, you’re exactly who we’re looking for.
About Swyft Filings
Swyft Filings is an online legal service for business formations. More importantly, we’re a company that has helped budding entrepreneurs start over 150,000 new businesses (and counting). We take a complex process and automate it to make it easier for small businesses and individuals to launch their business dreams without having to find, hire, and pay high-priced and uncertain legal fees.
In the last 5 years, we’ve grown from a lawyer and two online entrepreneurs into a team 65 strong – and you can bet we’re not done yet. We’re self-funded, profitable, and proud to be a leader in our industry. Our mission is to break down barriers so anyone can follow their dreams and create something special for themselves and their communities.
To do that, we need someone to help spread the word about the good work we do to empower entrepreneurs. We need you to engage online communities, provide valuable information, and showcase the multiple product lines we’ve created to help new entrepreneurs get their companies up and running as easily, efficiently, and affordably as possible.
About You
This position is all about execution. To achieve our mission, we need a go-getter who can oversee, coordinate, and drive growth across several online channels. Whether working on email newsletters and nurture campaigns, driving engagement through social media, or working with influencers, we need you to take ownership and work alongside our content team, in-house designers, and agency partners to achieve results.
As such, you’re a self-starter, a learner, a problem solver – someone who can think on their feet and is comfortable taking the initiative in an energetic, fast-paced environment. You can multi-task and juggle between different projects, using data-driven insights to make smart decisions. When you face an obstacle, you don’t accept defeat and give up; you find innovative ways around it or break through it.
In short, you’re someone who values opportunity. Opportunity to take on meaningful responsibilities, opportunity to bring innovative ideas to our company, opportunity to grow yourself and this role, and the opportunity to make a difference to small business owners across the country. And ultimately, our ideal candidate will take this opportunity and run with it.
Key Responsibilities
· Formulating, executing, and managing multi-channel digital marketing campaigns across email, social media, and influencer/affiliate channels. Using various strategies and tactics to achieve our business goals.
· Optimizing such marketing campaigns, using analytics tools and methodologies (e.g., A/B testing) for data-driven insights. Ensuring we improve on each iteration and use learnings to lower our Customer Acquisition Cost (CAC).
· Reporting on initiatives to Senior Management. Using campaign performance and insights to get buy-in on next steps while also promoting new opportunities.
· Managing social media presence – including creation of social media content calendars, scheduling posts using social tools (e.g., Sprout Social), and engaging with online communities.
· Creating monthly newsletters and various email marketing campaigns to nurture prospects and promote our additional offerings to our client base.
· Collaborating with our content team, in-house designers, and agency partners across projects. Using project management skills to ensure you have all assets required and smooth execution of marketing campaigns.
What You’ll Need
· 3+ years of full-time paid digital marketing experience – executing strategies and campaigns.
· 4-year Bachelor’s degree in business, marketing, advertising, or a related field.
· Superb communication skills, with attention to detail and a proven persuasive ability.
· Hands-on experience with email marketing, social media marketing, and content marketing, with a familiarity (or greater) in PPC, SEO, influencer/affiliate, and video.
· Ability to run data-driven marketing campaigns with a measurable ROI, analyzing activity, and identifying areas for improvement.
· Experience in project management and working to deadlines with others.
· Willingness to learn, take on new initiatives, and not require micro-managing.
Benefits
· Health Insurance
· Life Insurance
· Dental & Vision Insurance
· Disability Insurance
· Competitive Paid Time Off
· Work-From-Home/Remote Work
· Parental Leave
· Casual Dress Code
· Free Branded SWAG
· Healthy Snacks in Office
· Company Events
· Referral Program Show more details...
If you’re... ready for a significant opportunity to take on meaningful responsibilities, bring innovative ideas to our company, and have the drive to follow them through to completion, you’re exactly who we’re looking for.
About Swyft Filings
Swyft Filings is an online legal service for business formations. More importantly, we’re a company that has helped budding entrepreneurs start over 150,000 new businesses (and counting). We take a complex process and automate it to make it easier for small businesses and individuals to launch their business dreams without having to find, hire, and pay high-priced and uncertain legal fees.
In the last 5 years, we’ve grown from a lawyer and two online entrepreneurs into a team 65 strong – and you can bet we’re not done yet. We’re self-funded, profitable, and proud to be a leader in our industry. Our mission is to break down barriers so anyone can follow their dreams and create something special for themselves and their communities.
To do that, we need someone to help spread the word about the good work we do to empower entrepreneurs. We need you to engage online communities, provide valuable information, and showcase the multiple product lines we’ve created to help new entrepreneurs get their companies up and running as easily, efficiently, and affordably as possible.
About You
This position is all about execution. To achieve our mission, we need a go-getter who can oversee, coordinate, and drive growth across several online channels. Whether working on email newsletters and nurture campaigns, driving engagement through social media, or working with influencers, we need you to take ownership and work alongside our content team, in-house designers, and agency partners to achieve results.
As such, you’re a self-starter, a learner, a problem solver – someone who can think on their feet and is comfortable taking the initiative in an energetic, fast-paced environment. You can multi-task and juggle between different projects, using data-driven insights to make smart decisions. When you face an obstacle, you don’t accept defeat and give up; you find innovative ways around it or break through it.
In short, you’re someone who values opportunity. Opportunity to take on meaningful responsibilities, opportunity to bring innovative ideas to our company, opportunity to grow yourself and this role, and the opportunity to make a difference to small business owners across the country. And ultimately, our ideal candidate will take this opportunity and run with it.
Key Responsibilities
· Formulating, executing, and managing multi-channel digital marketing campaigns across email, social media, and influencer/affiliate channels. Using various strategies and tactics to achieve our business goals.
· Optimizing such marketing campaigns, using analytics tools and methodologies (e.g., A/B testing) for data-driven insights. Ensuring we improve on each iteration and use learnings to lower our Customer Acquisition Cost (CAC).
· Reporting on initiatives to Senior Management. Using campaign performance and insights to get buy-in on next steps while also promoting new opportunities.
· Managing social media presence – including creation of social media content calendars, scheduling posts using social tools (e.g., Sprout Social), and engaging with online communities.
· Creating monthly newsletters and various email marketing campaigns to nurture prospects and promote our additional offerings to our client base.
· Collaborating with our content team, in-house designers, and agency partners across projects. Using project management skills to ensure you have all assets required and smooth execution of marketing campaigns.
What You’ll Need
· 3+ years of full-time paid digital marketing experience – executing strategies and campaigns.
· 4-year Bachelor’s degree in business, marketing, advertising, or a related field.
· Superb communication skills, with attention to detail and a proven persuasive ability.
· Hands-on experience with email marketing, social media marketing, and content marketing, with a familiarity (or greater) in PPC, SEO, influencer/affiliate, and video.
· Ability to run data-driven marketing campaigns with a measurable ROI, analyzing activity, and identifying areas for improvement.
· Experience in project management and working to deadlines with others.
· Willingness to learn, take on new initiatives, and not require micro-managing.
Benefits
· Health Insurance
· Life Insurance
· Dental & Vision Insurance
· Disability Insurance
· Competitive Paid Time Off
· Work-From-Home/Remote Work
· Parental Leave
· Casual Dress Code
· Free Branded SWAG
· Healthy Snacks in Office
· Company Events
· Referral Program Show more details...
via Houston, TX - Geebo
posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
Swyft Filings is searching for an experienced Training and Development Specialist to build our training programs, ensure new hires get up to speed efficiently, and help create a culture of continuous learning.
Our ideal candidate exhibits strong organizational skills, excellent communication skills, exemplary presentation abilities, and is passionate about helping small businesses.
If you're ready for a significant opportunity to take on meaningful
Swyft Filings is searching for an experienced Training and Development Specialist to build our training programs, ensure new hires get up to speed efficiently, and help create a culture of continuous learning.
Our ideal candidate exhibits strong organizational skills, excellent communication skills, exemplary presentation abilities, and is passionate about helping small businesses.
If you're ready for a significant opportunity to take on meaningful responsibilities, bring innovative ideas to our company, and have the drive to follow them through to completion, you're exactly who we're looking for.
About YouThis position is all about developing and conducting effective training programs for our teams so that our employees learn all the information necessary to act as a trusted resource to empower entrepreneurs.
We need somebody who can design a training framework that can be used for multiple positions, and for multiple product lines.
When new employees join our team, this person will... be responsible for delivering learning materials in an engaging way so that new employees are equipped with the knowledge necessary to be successful in their roles.
In addition, this position will also play a key role in crafting ongoing training that keeps pertinent information fresh in our teams' minds furthering our collective growth mindset.
As such, you're a self-starter, a learner, a problem solver, and a facilitator - someone who can think on their feet, convey information in a digestible way, and is comfortable taking the initiative in an energetic, fast-paced environment.
You can multi-task and juggle between different projects, balancing our need to train expeditiously while also maintaining a high level of comprehension for our trainees.
You eat, breathe and sleep the best practices to onboard and train new hires in information-intense roles using the latest methods and technologies.
Benefits:
Health InsuranceLife InsuranceDental & Vision InsuranceDisability InsuranceCompetitive Paid Time OffHybrid Work Model (in-office and remote)Parental LeaveCasual Dress CodeFree Branded SWAGHealthy Snacks in OfficeCompany EventsReferral ProgramCompensation:
$57,000 - $85,000 yearly
Responsibilities:
Key
Responsibilities:
Creating and/or fine-tuning training manuals, information databases, and learning materialsImplementing and updating the latest LMS applicable to our needsFacilitating new hire training sessions that are informative, interesting, and easily understandableAssessing the efficacy of training programs via employee surveys/discussions as well as manager feedbackCollaborating with employees and managers to understand which topics are most commonly misunderstood to better target our training effortsIncorporating various training methodologies (lectures, on-the-job, videos, group discussions, etc.
) in order to appeal to all different styles of learningSelecting individuals from current teams to deliver training to new employees in their areas of expertiseConducting needs assessments to understand skill gaps, and devising ongoing trainings that help employees develop or maintain knowledge and skillsDefining and monitoring metrics that measure training effectiveness, and making necessary improvements based on data collectedImplement continuing education efforts to build professional development for the teams and ensure continued customer success
Qualifications:
What You'll Need3
years of full-time experience in a training and/or talent development role4-year Bachelor's degree in education, psychology, human resources, or a related field preferredSuperb communication skills, with a proven ability to explain both simple and complex concepts in an accessible wayAbility to interact professionally with all levels of the organization and diverse groups of peopleDeep understanding of training methodologies and adult learning principles, and a proven history of implementing them successfullyExperience with LMS's and other technologies to make the learning process efficient and funPositive, energetic attitude with a passion for sharing knowledge and helping others learn and growWillingness to learn, take on new initiatives, and not require micro-managingAbout CompanySwyft Filings is an online service for business formations and compliance.
More importantly, we're a company that has helped budding entrepreneurs start over 150,000 new businesses (and counting).
We take a complex process and automate it to make it easier for small businesses and individuals to launch their business dreams without having to go it alone or find, hire, and pay high-priced and uncertain legal fees.
In the last five years, we've grown from a lawyer and two online entrepreneurs into a team 65 strong - and you can bet we're not done yet.
We're self-funded, profitable, and proud to be a leader in our industry.
Our mission is to break down barriers so anyone can follow their dreams and create something special for themselves and their communities.
nullnullSalary:
$57,000 - $85,000 yearly.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
Our ideal candidate exhibits strong organizational skills, excellent communication skills, exemplary presentation abilities, and is passionate about helping small businesses.
If you're ready for a significant opportunity to take on meaningful responsibilities, bring innovative ideas to our company, and have the drive to follow them through to completion, you're exactly who we're looking for.
About YouThis position is all about developing and conducting effective training programs for our teams so that our employees learn all the information necessary to act as a trusted resource to empower entrepreneurs.
We need somebody who can design a training framework that can be used for multiple positions, and for multiple product lines.
When new employees join our team, this person will... be responsible for delivering learning materials in an engaging way so that new employees are equipped with the knowledge necessary to be successful in their roles.
In addition, this position will also play a key role in crafting ongoing training that keeps pertinent information fresh in our teams' minds furthering our collective growth mindset.
As such, you're a self-starter, a learner, a problem solver, and a facilitator - someone who can think on their feet, convey information in a digestible way, and is comfortable taking the initiative in an energetic, fast-paced environment.
You can multi-task and juggle between different projects, balancing our need to train expeditiously while also maintaining a high level of comprehension for our trainees.
You eat, breathe and sleep the best practices to onboard and train new hires in information-intense roles using the latest methods and technologies.
Benefits:
Health InsuranceLife InsuranceDental & Vision InsuranceDisability InsuranceCompetitive Paid Time OffHybrid Work Model (in-office and remote)Parental LeaveCasual Dress CodeFree Branded SWAGHealthy Snacks in OfficeCompany EventsReferral ProgramCompensation:
$57,000 - $85,000 yearly
Responsibilities:
Key
Responsibilities:
Creating and/or fine-tuning training manuals, information databases, and learning materialsImplementing and updating the latest LMS applicable to our needsFacilitating new hire training sessions that are informative, interesting, and easily understandableAssessing the efficacy of training programs via employee surveys/discussions as well as manager feedbackCollaborating with employees and managers to understand which topics are most commonly misunderstood to better target our training effortsIncorporating various training methodologies (lectures, on-the-job, videos, group discussions, etc.
) in order to appeal to all different styles of learningSelecting individuals from current teams to deliver training to new employees in their areas of expertiseConducting needs assessments to understand skill gaps, and devising ongoing trainings that help employees develop or maintain knowledge and skillsDefining and monitoring metrics that measure training effectiveness, and making necessary improvements based on data collectedImplement continuing education efforts to build professional development for the teams and ensure continued customer success
Qualifications:
What You'll Need3
years of full-time experience in a training and/or talent development role4-year Bachelor's degree in education, psychology, human resources, or a related field preferredSuperb communication skills, with a proven ability to explain both simple and complex concepts in an accessible wayAbility to interact professionally with all levels of the organization and diverse groups of peopleDeep understanding of training methodologies and adult learning principles, and a proven history of implementing them successfullyExperience with LMS's and other technologies to make the learning process efficient and funPositive, energetic attitude with a passion for sharing knowledge and helping others learn and growWillingness to learn, take on new initiatives, and not require micro-managingAbout CompanySwyft Filings is an online service for business formations and compliance.
More importantly, we're a company that has helped budding entrepreneurs start over 150,000 new businesses (and counting).
We take a complex process and automate it to make it easier for small businesses and individuals to launch their business dreams without having to go it alone or find, hire, and pay high-priced and uncertain legal fees.
In the last five years, we've grown from a lawyer and two online entrepreneurs into a team 65 strong - and you can bet we're not done yet.
We're self-funded, profitable, and proud to be a leader in our industry.
Our mission is to break down barriers so anyone can follow their dreams and create something special for themselves and their communities.
nullnullSalary:
$57,000 - $85,000 yearly.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Houston, TX - Geebo
posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
Are you looking for an opportunity to manage, grow and take ownership level responsibility of the operations of an entire product line? Do you have experience building your own team and motivating them to drive results? Does the thought of having responsibility for the long-term success of a business line excite you? Do you enjoy helping customers and ensuring they have a positive experience with our organization? Would you like to be part of a culture
Are you looking for an opportunity to manage, grow and take ownership level responsibility of the operations of an entire product line? Do you have experience building your own team and motivating them to drive results? Does the thought of having responsibility for the long-term success of a business line excite you? Do you enjoy helping customers and ensuring they have a positive experience with our organization? Would you like to be part of a culture that values and appreciates its employees? If you answered yes to all of these questions, then you're exactly the type of person we're looking for to fill our Bookkeeping Operations and Customer Service Lead position!Who We AreWe are an online company dedicated to helping people reach their full entrepreneurial potential by removing roadblocks.
This product line uses software and technology to handle the bookkeeping function so that our customers can focus on other aspects of their business.
We are looking for somebody to handle the... operational side of the product line in addition to managing a team of sales and onboarding specialists, bookkeepers, and customer service representatives.
We are looking for a team member that can analyze issues and recommend process and product improvements to grow the company.
We will also rely on you to build and oversee remote onboarding, bookkeeping and customer service teams and motivate them to consistently meet goals while providing exemplary customer support.
If you thrive in an environment that requires you to think quickly on your feet and take initiative in all aspects of your work, we want you to apply now!
Benefits:
Health InsuranceLife InsuranceDental & Vision InsuranceDisability InsuranceCompetitive Paid Time OffHybrid Work Model (in-office and remote)Parental LeaveCasual Dress CodeFree Branded SWAGHealthy Snacks in OfficeCompany EventsReferral ProgramCompensation:
$50,000 - $100,000 yearly
Responsibilities:
What You'll DoSpearhead product and customer experience improvements based on team and customer feedbackImprove our online presence by optimizing customer review sites and helping make the customer experience delightful so that word of mouth marketing takes care of itselfPerform periodic quality control and assurance reviews to verify we provide a top-notch and valued customer experienceAct as a liaison between customers and internal stakeholdersResearch common customer concerns, and propose and implement solutionsHire, train, and manage a remote team of qualified bookkeeping agentsEnsure all inbound calls, customer voicemails, emails, and chats are responded to promptly and professionallyMinimize refunds and chargebacks by working with multiple teams to constantly improve the customer experienceCompile weekly reports outlining the performance of key business metrics (refunds, chargebacks, subscription rates, etc.
)Work closely with the ownership team to launch and scale this product lineBe a skilled multitasker, able to juggle multiple tasks at once without sacrificing qualityMost importantly, ensure that the business is running smoothly and every customer is completely taken care of.
Join our growing organization!
Qualifications:
What You'll Need2
years of management experienced requiredFamiliarity with general concepts of bookkeeping, accounting, or finance required2
years of experience optimizing business processes requiredBachelor's Degree in Business, Finance, Accounting, or similar field preferredAbout CompanySwyft Filings is an online service for business formations and compliance.
More importantly, we're a company that has helped budding entrepreneurs start over 150,000 new businesses (and counting).
We take a complex process and automate it to make it easier for small businesses and individuals to launch their business dreams without having to go it alone or find, hire, and pay high-priced and uncertain legal fees.
In the last five years, we've grown from a lawyer and two online entrepreneurs into a team 65 strong - and you can bet we're not done yet.
We're self-funded, profitable, and proud to be a leader in our industry.
Our mission is to break down barriers so anyone can follow their dreams and create something special for themselves and their communities.
nullnullSalary:
$50,000 - $100,000 yearly.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
This product line uses software and technology to handle the bookkeeping function so that our customers can focus on other aspects of their business.
We are looking for somebody to handle the... operational side of the product line in addition to managing a team of sales and onboarding specialists, bookkeepers, and customer service representatives.
We are looking for a team member that can analyze issues and recommend process and product improvements to grow the company.
We will also rely on you to build and oversee remote onboarding, bookkeeping and customer service teams and motivate them to consistently meet goals while providing exemplary customer support.
If you thrive in an environment that requires you to think quickly on your feet and take initiative in all aspects of your work, we want you to apply now!
Benefits:
Health InsuranceLife InsuranceDental & Vision InsuranceDisability InsuranceCompetitive Paid Time OffHybrid Work Model (in-office and remote)Parental LeaveCasual Dress CodeFree Branded SWAGHealthy Snacks in OfficeCompany EventsReferral ProgramCompensation:
$50,000 - $100,000 yearly
Responsibilities:
What You'll DoSpearhead product and customer experience improvements based on team and customer feedbackImprove our online presence by optimizing customer review sites and helping make the customer experience delightful so that word of mouth marketing takes care of itselfPerform periodic quality control and assurance reviews to verify we provide a top-notch and valued customer experienceAct as a liaison between customers and internal stakeholdersResearch common customer concerns, and propose and implement solutionsHire, train, and manage a remote team of qualified bookkeeping agentsEnsure all inbound calls, customer voicemails, emails, and chats are responded to promptly and professionallyMinimize refunds and chargebacks by working with multiple teams to constantly improve the customer experienceCompile weekly reports outlining the performance of key business metrics (refunds, chargebacks, subscription rates, etc.
)Work closely with the ownership team to launch and scale this product lineBe a skilled multitasker, able to juggle multiple tasks at once without sacrificing qualityMost importantly, ensure that the business is running smoothly and every customer is completely taken care of.
Join our growing organization!
Qualifications:
What You'll Need2
years of management experienced requiredFamiliarity with general concepts of bookkeeping, accounting, or finance required2
years of experience optimizing business processes requiredBachelor's Degree in Business, Finance, Accounting, or similar field preferredAbout CompanySwyft Filings is an online service for business formations and compliance.
More importantly, we're a company that has helped budding entrepreneurs start over 150,000 new businesses (and counting).
We take a complex process and automate it to make it easier for small businesses and individuals to launch their business dreams without having to go it alone or find, hire, and pay high-priced and uncertain legal fees.
In the last five years, we've grown from a lawyer and two online entrepreneurs into a team 65 strong - and you can bet we're not done yet.
We're self-funded, profitable, and proud to be a leader in our industry.
Our mission is to break down barriers so anyone can follow their dreams and create something special for themselves and their communities.
nullnullSalary:
$50,000 - $100,000 yearly.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
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