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taogroup
TAO Group is a renowned hospitality and entertainment company that offers a diverse array of venues and experiences. From upscale restaurants and nightclubs to lifestyle brands and entertainment spaces, TAO Group is known for creating unique and immersive environments that cater to a wide range of clientele. With locations in major cities such as Las Vegas, New York City, and Los Angeles, TAO Group has established itself as a leader in the industry, delivering exceptional service and unforgettable experiences to guests from around the world. Visit their website to explore their portfolio of venues and learn more about what TAO Group has to offer.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#69,104 Site Rank
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Site age27 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#69,104
#69,104
Site age
27 yrs
27 yrs
Location
United States
United States
Popular Questions for taogroup
Newest job postings for taogroup
via Trabajo.org
posted_at: 4 days agoschedule_type: Full-time
Job Description
Job Title: Assistant General Manager at TAO Restaurant Chicago...
Job Classification: Exempt
Directly Reports to: Director of Operations, General Manager
Licenses / Certifications: PCI/DSS, Food Handling, Alcohol Awareness, Gaming Registration (where required)
Supervises: Managers, front-of-house employee
Position Summary: The Assistant General Manager at TAO Restaurant Chicago assists the General Manager in leading the daily
Job Description
Job Title: Assistant General Manager at TAO Restaurant Chicago...
Job Classification: Exempt
Directly Reports to: Director of Operations, General Manager
Licenses / Certifications: PCI/DSS, Food Handling, Alcohol Awareness, Gaming Registration (where required)
Supervises: Managers, front-of-house employee
Position Summary: The Assistant General Manager at TAO Restaurant Chicago assists the General Manager in leading the daily activities of the front-of-house operations and employees in accordance with department policies and procedures, and the management of all front-of-house operations. Interacts with the dining room guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
Duties and Responsibilities: including but not limited to
• Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
• Anticipate and accommodate needs of the guests.
• Ensures the general cleanliness of the front-of-house, and the entire venue.
• Assists in the decision-making process for interviewing, hiring, and training new applicants.
• Responsible for the scheduling, growth opportunities and employee development of all front-of-house employees.
• Works with GM to create job performance reviews.
• Responsible for front-of-house operations to ensure quality, safety, beverage recipe accuracy, efficiency and profitably.
• Possesses in-depth knowledge of operational systems, including payroll.
• Regulates all executive-level POS functions.
• Participates in reviewing the venue's monthly Profit & Loss statement.
• Ensures Department of Health and company sanitation standards.
• Ensures that the venue is compliant with all federal, state and local laws and regulations; and company policies.
• Coaches and develops front-of-house employees by setting clear guidelines and expectations.
• Ensures that all mechanical systems are in good working order and compliant with all federal, state and local ordinances.
• Ensures all employees are compliant with all front-of-house standards and procedures.
• Possesses in-depth knowledge of all food and beverage menus and the venue.
• Ensures that all guest and employee concerns are resolved.
• Ensures the reconciliation of all end-of-shift financials.
• Practical knowledge in the job duties of all supervised employees.
• Communicates clearly and concisely with heart-of-house employees during service.
• Ensures the completion of all opening and closing procedures as prescribed by company.
• Attends and leads daily pre-service meetings.
• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
• Assists in overseeing the replacement or repair of all breakage, damage of equipment or furniture.
• Attends and participates in any training sessions, departmental meetings or daily pre-service meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Works as part of a team and provides help and support to all fellow team members.
Training Requirements:
• Tao Group Hospitality Assistant General Manager Training Program, PCI/DSS, Alcohol Awareness, Food Handling and Gaming Registration (where applicable).
Minimum Education and Qualifications:
• Minimum 5 years previous hospitality experience as an Assistant General Manager, Restaurant Manager or senior manager within a high-volume setting is essential.
• Two-year associate degree (60 credit hours) in Hospitality, Business etc. or equivalent work experience preferred.
• Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
• Demonstrated financial acumen with P&L statements, and labor models is desirable.
• Must be organized, self-motivated, and proactive with a strong attention to detail.
• Proficient with computers (Microsoft Products), POS and technology.
Physical Demands and Work Environment:
• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Tao Group Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Tao Group Hospitality management's right to assign or reassign tasks, duties, or responsibilities to this job at any time. Tao Group is an EOE.
About Us
ABOUT TAO GROUP HOSPITALITY
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates more than 70 branded locations in over 20 markets across five continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathedrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE: MSGE), a leader in live experiences.
by Jobble Show more details...
Job Title: Assistant General Manager at TAO Restaurant Chicago...
Job Classification: Exempt
Directly Reports to: Director of Operations, General Manager
Licenses / Certifications: PCI/DSS, Food Handling, Alcohol Awareness, Gaming Registration (where required)
Supervises: Managers, front-of-house employee
Position Summary: The Assistant General Manager at TAO Restaurant Chicago assists the General Manager in leading the daily activities of the front-of-house operations and employees in accordance with department policies and procedures, and the management of all front-of-house operations. Interacts with the dining room guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
Duties and Responsibilities: including but not limited to
• Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
• Anticipate and accommodate needs of the guests.
• Ensures the general cleanliness of the front-of-house, and the entire venue.
• Assists in the decision-making process for interviewing, hiring, and training new applicants.
• Responsible for the scheduling, growth opportunities and employee development of all front-of-house employees.
• Works with GM to create job performance reviews.
• Responsible for front-of-house operations to ensure quality, safety, beverage recipe accuracy, efficiency and profitably.
• Possesses in-depth knowledge of operational systems, including payroll.
• Regulates all executive-level POS functions.
• Participates in reviewing the venue's monthly Profit & Loss statement.
• Ensures Department of Health and company sanitation standards.
• Ensures that the venue is compliant with all federal, state and local laws and regulations; and company policies.
• Coaches and develops front-of-house employees by setting clear guidelines and expectations.
• Ensures that all mechanical systems are in good working order and compliant with all federal, state and local ordinances.
• Ensures all employees are compliant with all front-of-house standards and procedures.
• Possesses in-depth knowledge of all food and beverage menus and the venue.
• Ensures that all guest and employee concerns are resolved.
• Ensures the reconciliation of all end-of-shift financials.
• Practical knowledge in the job duties of all supervised employees.
• Communicates clearly and concisely with heart-of-house employees during service.
• Ensures the completion of all opening and closing procedures as prescribed by company.
• Attends and leads daily pre-service meetings.
• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
• Assists in overseeing the replacement or repair of all breakage, damage of equipment or furniture.
• Attends and participates in any training sessions, departmental meetings or daily pre-service meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Works as part of a team and provides help and support to all fellow team members.
Training Requirements:
• Tao Group Hospitality Assistant General Manager Training Program, PCI/DSS, Alcohol Awareness, Food Handling and Gaming Registration (where applicable).
Minimum Education and Qualifications:
• Minimum 5 years previous hospitality experience as an Assistant General Manager, Restaurant Manager or senior manager within a high-volume setting is essential.
• Two-year associate degree (60 credit hours) in Hospitality, Business etc. or equivalent work experience preferred.
• Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
• Demonstrated financial acumen with P&L statements, and labor models is desirable.
• Must be organized, self-motivated, and proactive with a strong attention to detail.
• Proficient with computers (Microsoft Products), POS and technology.
Physical Demands and Work Environment:
• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Tao Group Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Tao Group Hospitality management's right to assign or reassign tasks, duties, or responsibilities to this job at any time. Tao Group is an EOE.
About Us
ABOUT TAO GROUP HOSPITALITY
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates more than 70 branded locations in over 20 markets across five continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathedrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE: MSGE), a leader in live experiences.
by Jobble Show more details...
via Trabajo.org
posted_at: 4 days agoschedule_type: Full-time
Job Description
Oversees the daily activities of the front-of-house operations and team members in accordance with company policies and procedures and works concurrently with the Executive Chef ensuring a successful operation. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality...
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
• Anticipate
Job Description
Oversees the daily activities of the front-of-house operations and team members in accordance with company policies and procedures and works concurrently with the Executive Chef ensuring a successful operation. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality...
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
• Anticipate and accommodate the needs of the guests.
• Oversees the general cleanliness of the front-of-house and the entire venue.
• Conducts decision-making process for interviewing, hiring, and training new applicants.
• Oversee the scheduling, growth opportunities, and team member development of all front-of-house team members.
• Responsible for all front-of-house job performance reviews in conjunction with the Director of Operations.
• Oversee front-of-house operations to ensure quality, safety, beverage recipe accuracy, efficiency, and profitability
• Supervise the execution of regular service, catering, take-out, delivery, and all in/off-venue events.
• Possesses in -depth knowledge of operational systems, which includes payroll, inventory, and purchasing.
• Regulates all executive-level POS functions.
• Responsible, with the Executive Chef, for maintaining the venue's monthly Profit & Loss statement standards.
• Oversees Department of Health and company sanitation standards.
• Oversees that the venue is compliant with all federal, state, and local laws and regulations, and company policies.
• Coaches and develops front-of-house team members by setting clear guidelines and expectations.
• Oversees that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances.
• Ensures all team members are compliant with all front-of-house standards and procedures.
• Possesses in-depth knowledge of all food and beverage menus.
• Oversees that all guest and team member concerns are resolved.
• Practical knowledge of the job duties of all supervised team members.
• Communicates clearly and concisely with heart-of-house team members during service.
• Oversees the completion of all opening and closing procedures as prescribed by the company.
• Oversees the replacement or repair of all breakage and damage to equipment or furniture.
• Attends, leads, and participates in any training sessions, departmental meetings, or pre-service meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.
• Assist and/ or complete additional tasks as assigned
TRAINING REQUIREMENTS:
• TAO Group Hospitality General Manager Training Program
• PCI/DSS Training
EDUCATION/WORKING KNOWLEDGE:
• Minimum 8 years of previous hospitality experience in a General Manager or senior management role within a high-volume setting is essential.
• Two-year associate degree (60 credit hours) in Hospitality, Business, etc. or equivalent work experience preferred.
• Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
• Demonstrated financial acumen with P&L statements, annual budgets, forecasting, COGS, and labor models.
• Must be organized, self-motivated, and proactive with strong attention to detail.
• Proficient with computers (Microsoft Products), POS, and technology.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team memberencounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
• Must have strong problem-solving skills
• Excellent written and verbal communication skills required
• Ability to work under pressure and meet deadlines
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of timeMust be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 40 lbs.
• Small to Medium office environmentOffice, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• 5-30% Local Travel (United States)
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment
About Us
ABOUT TAO GROUP HOSPITALITY
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates more than 70 branded locations in over 20 markets across five continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathedrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE: MSGE), a leader in live experiences.
by Jobble Show more details...
Oversees the daily activities of the front-of-house operations and team members in accordance with company policies and procedures and works concurrently with the Executive Chef ensuring a successful operation. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality...
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
• Anticipate and accommodate the needs of the guests.
• Oversees the general cleanliness of the front-of-house and the entire venue.
• Conducts decision-making process for interviewing, hiring, and training new applicants.
• Oversee the scheduling, growth opportunities, and team member development of all front-of-house team members.
• Responsible for all front-of-house job performance reviews in conjunction with the Director of Operations.
• Oversee front-of-house operations to ensure quality, safety, beverage recipe accuracy, efficiency, and profitability
• Supervise the execution of regular service, catering, take-out, delivery, and all in/off-venue events.
• Possesses in -depth knowledge of operational systems, which includes payroll, inventory, and purchasing.
• Regulates all executive-level POS functions.
• Responsible, with the Executive Chef, for maintaining the venue's monthly Profit & Loss statement standards.
• Oversees Department of Health and company sanitation standards.
• Oversees that the venue is compliant with all federal, state, and local laws and regulations, and company policies.
• Coaches and develops front-of-house team members by setting clear guidelines and expectations.
• Oversees that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances.
• Ensures all team members are compliant with all front-of-house standards and procedures.
• Possesses in-depth knowledge of all food and beverage menus.
• Oversees that all guest and team member concerns are resolved.
• Practical knowledge of the job duties of all supervised team members.
• Communicates clearly and concisely with heart-of-house team members during service.
• Oversees the completion of all opening and closing procedures as prescribed by the company.
• Oversees the replacement or repair of all breakage and damage to equipment or furniture.
• Attends, leads, and participates in any training sessions, departmental meetings, or pre-service meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.
• Assist and/ or complete additional tasks as assigned
TRAINING REQUIREMENTS:
• TAO Group Hospitality General Manager Training Program
• PCI/DSS Training
EDUCATION/WORKING KNOWLEDGE:
• Minimum 8 years of previous hospitality experience in a General Manager or senior management role within a high-volume setting is essential.
• Two-year associate degree (60 credit hours) in Hospitality, Business, etc. or equivalent work experience preferred.
• Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
• Demonstrated financial acumen with P&L statements, annual budgets, forecasting, COGS, and labor models.
• Must be organized, self-motivated, and proactive with strong attention to detail.
• Proficient with computers (Microsoft Products), POS, and technology.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team memberencounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
• Must have strong problem-solving skills
• Excellent written and verbal communication skills required
• Ability to work under pressure and meet deadlines
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of timeMust be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 40 lbs.
• Small to Medium office environmentOffice, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• 5-30% Local Travel (United States)
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment
About Us
ABOUT TAO GROUP HOSPITALITY
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates more than 70 branded locations in over 20 markets across five continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathedrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE: MSGE), a leader in live experiences.
by Jobble Show more details...
via Trabajo.org
posted_at: 4 days agoschedule_type: Full-time
Job Description
Assists the General Manager in leading the daily activities of front-of-house operations and employees in accordance with department policies and procedures, and the management of all front-of-house operations. Interacts with the dining room guests, fellow employees, and the supervisors in a polite and courteous manner to ensure gracious hospitality...
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
• Maintain
Job Description
Assists the General Manager in leading the daily activities of front-of-house operations and employees in accordance with department policies and procedures, and the management of all front-of-house operations. Interacts with the dining room guests, fellow employees, and the supervisors in a polite and courteous manner to ensure gracious hospitality...
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
• Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
• Anticipate and accommodate needs of the guests.
• Ensures the general cleanliness of the front-of-house, and the entire venue.
• Assists in the decision-making process for interviewing, hiring, and training new applicants.
• Responsible for the scheduling, growth opportunities and employee development of all front-of-house employees.
• Works with GM to create job performance reviews.
• Responsible for front-of-house operations to ensure quality, safety, beverage recipe accuracy, efficiency and profitably.
• Possesses in-depth knowledge of operational systems, including payroll.
• Regulates all executive-level POS functions.
• Participates in reviewing the venue's monthly Profit & Loss statement.
• Ensures Department of Health and company sanitation standards.
• Ensures that the venue is compliant with all federal, state and local laws and regulations; and company policies.
• Coaches and develops front-of-house employees by setting clear guidelines and expectations.
• Ensures that all mechanical systems are in good working order and compliant with all federal, state and local ordinances.
• Ensures all employees are compliant with all front-of-house standards and procedures.
• Possesses in-depth knowledge of all food and beverage menus and the venue.
• Ensures that all guest and employee concerns are resolved.
• Ensures the reconciliation of all end-of-shift financials.
• Practical knowledge in the job duties of all supervised employees.
• Communicates clearly and concisely with heart-of-house employees during service.
• Ensures the completion of all opening and closing procedures as prescribed by company.
• Attends and leads daily pre-service meetings.
• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
• Assists in overseeing the replacement or repair of all breakage, damage of equipment or furniture.
• Attends and participates in any training sessions, departmental meetings or daily pre-service meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Works as part of a team and provides help and support to all fellow team members.
TRAINING REQUIREMENTS:
• Tao Group Hospitality Assistant General Manager Training Program, PCI/DSS, Alcohol Awareness, Food Handling and Gaming Registration (where applicable).
EDUCATION/WORKING KNOWLEDGE:
• Minimum 5 years previous hospitality experience as an Assistant General Manager, Restaurant Manager or senior manager within a high-volume setting is essential.
• Two-year associate degree (60 credit hours) in Hospitality, Business etc. or equivalent work experience preferred.
• Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
• Demonstrated financial acumen with P&L statements, and labor models is desirable.
• Must be organized, self-motivated, and proactive with a strong attention to detail.
• Proficient with computers (Microsoft Products), POS and technology.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
• Must have strong problem-solving skills
• Excellent written and verbal communication skills required
• Ability to work under pressure and meet deadlines
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of time
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 40 lbs.
• Small to Medium office environment
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• 5-30% Local Travel (United States)
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours
• Regular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment
About Us
ABOUT TAO GROUP HOSPITALITY
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates more than 70 branded locations in over 20 markets across five continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathedrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE: MSGE), a leader in live experiences.
by Jobble Show more details...
Assists the General Manager in leading the daily activities of front-of-house operations and employees in accordance with department policies and procedures, and the management of all front-of-house operations. Interacts with the dining room guests, fellow employees, and the supervisors in a polite and courteous manner to ensure gracious hospitality...
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
• Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
• Anticipate and accommodate needs of the guests.
• Ensures the general cleanliness of the front-of-house, and the entire venue.
• Assists in the decision-making process for interviewing, hiring, and training new applicants.
• Responsible for the scheduling, growth opportunities and employee development of all front-of-house employees.
• Works with GM to create job performance reviews.
• Responsible for front-of-house operations to ensure quality, safety, beverage recipe accuracy, efficiency and profitably.
• Possesses in-depth knowledge of operational systems, including payroll.
• Regulates all executive-level POS functions.
• Participates in reviewing the venue's monthly Profit & Loss statement.
• Ensures Department of Health and company sanitation standards.
• Ensures that the venue is compliant with all federal, state and local laws and regulations; and company policies.
• Coaches and develops front-of-house employees by setting clear guidelines and expectations.
• Ensures that all mechanical systems are in good working order and compliant with all federal, state and local ordinances.
• Ensures all employees are compliant with all front-of-house standards and procedures.
• Possesses in-depth knowledge of all food and beverage menus and the venue.
• Ensures that all guest and employee concerns are resolved.
• Ensures the reconciliation of all end-of-shift financials.
• Practical knowledge in the job duties of all supervised employees.
• Communicates clearly and concisely with heart-of-house employees during service.
• Ensures the completion of all opening and closing procedures as prescribed by company.
• Attends and leads daily pre-service meetings.
• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
• Assists in overseeing the replacement or repair of all breakage, damage of equipment or furniture.
• Attends and participates in any training sessions, departmental meetings or daily pre-service meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Works as part of a team and provides help and support to all fellow team members.
TRAINING REQUIREMENTS:
• Tao Group Hospitality Assistant General Manager Training Program, PCI/DSS, Alcohol Awareness, Food Handling and Gaming Registration (where applicable).
EDUCATION/WORKING KNOWLEDGE:
• Minimum 5 years previous hospitality experience as an Assistant General Manager, Restaurant Manager or senior manager within a high-volume setting is essential.
• Two-year associate degree (60 credit hours) in Hospitality, Business etc. or equivalent work experience preferred.
• Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
• Demonstrated financial acumen with P&L statements, and labor models is desirable.
• Must be organized, self-motivated, and proactive with a strong attention to detail.
• Proficient with computers (Microsoft Products), POS and technology.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
• Must have strong problem-solving skills
• Excellent written and verbal communication skills required
• Ability to work under pressure and meet deadlines
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of time
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 40 lbs.
• Small to Medium office environment
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• 5-30% Local Travel (United States)
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours
• Regular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment
About Us
ABOUT TAO GROUP HOSPITALITY
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates more than 70 branded locations in over 20 markets across five continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathedrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE: MSGE), a leader in live experiences.
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