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Most recent job postings at tatacapital
via Salary.com
posted_at: 28 days agoschedule_type: Full-time
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and Terms and Conditions
J-18808-Ljbffr
Last updated : 2024-04-06 Show more details...
Know moreResume DisplayIncrease your profile visibility to recruiters upto 3 timesGet a Featured Profile, Stand out and get noticed in recruiter eyes.
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IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines
and Terms and Conditions
J-18808-Ljbffr
Last updated : 2024-04-06 Show more details...
via Salary.com
posted_at: 23 days agoschedule_type: Full-time
Position- Wealth Segment
Location- Thane, Mumbai...
Mode- WFO- 5 days
Qualifications & Experience
Minimum Degree: MBA/PGDBA/PGPM or Equivalent/ AMFI / NISM , IRDA certified
Minimum Experience – 6-7 years of Experience
Job Purpose-
The purpose of the job is to oversee the management and construction of new acquisition, alternative sales, performance management, new initiatives for
business aligning them with our wealth management business
Position- Wealth Segment
Location- Thane, Mumbai...
Mode- WFO- 5 days
Qualifications & Experience
Minimum Degree: MBA/PGDBA/PGPM or Equivalent/ AMFI / NISM , IRDA certified
Minimum Experience – 6-7 years of Experience
Job Purpose-
The purpose of the job is to oversee the management and construction of new acquisition, alternative sales, performance management, new initiatives for
business aligning them with our wealth management business objectives. The role requires a high degree of analytical acumen, attention to detail, and a strategic mindset, focusing on managing multiple initiatives, acquisition & revenue strategies on a national scale.
Main Accountabilities-
Wealth Customer Segment:
Define and identify segment customers and strategies towards acquisition and retention & servicing of segment customers.
Collaborate closely with wealth management teams across the nation to consistently and efficiently execute strategic and tactical for the growth of segment customers.
Lead front-office risk management efforts by monitoring, evaluating, and proactively managing risks and opportunities for customer retention & servicing.
Creating tools and tracking mechanism for segment customer relationship growth
Customer experience & grievance management at central desk
Developing & implementing customer delight and servicing channels, programs to enhance customer experience and improve servicing.
New Initiatives:
System Upgradation & Automation
Business Policies as per the business requirement
Performance Management - Revenue Reporting, Business Analytics, Business MIS.
Wealth Branding & Customer Communications
Customer Experience & Wealth Proposition
Customer Survey on Onboarding, Overall Experience & Digital Experience
Competencies:
Ownership
Boundaryless Behaviour
Meritocracy
Leadership Effectiveness
Customer Focus
Strategic Capability
Tech Quotient
Cost Consciousness
Adaptive
Empathetic
Innovative
Collaborative
Analytical
Compliance
Resilient
Decisive and solution-focused
About Company-
Tata Capital Limited is a financial and investment service provider in India. The company is based in Mumbai and has more than 100 branches across the country. The firm offers consumer loans, wealth management, commercial finance, and infrastructure finance, among others.
Tata Capital, a subsidiary of Tata Sons Limited, was established in the year 2007. It is the financial services arm of the USD 108 billion Tata Group. It is a holding company of Tata Capital Financial Services Limited (TCFSL), Tata Securities Limited, and Tata Capital Housing Finance Limited.
The company is registered with the Reserve Bank of India (RBI) as a Systematically Important Deposit Accepting Non-Banking Financial Company. Tata Capital offers services like commercial finance, investment banking, consumer loans, private equity, treasury advisory, and credit cards. It serves corporate, retail, and institutional customers through its wholly owned subsidiary, TCFSL.
Website - https://www.tatacapital.com Show more details...
Location- Thane, Mumbai...
Mode- WFO- 5 days
Qualifications & Experience
Minimum Degree: MBA/PGDBA/PGPM or Equivalent/ AMFI / NISM , IRDA certified
Minimum Experience – 6-7 years of Experience
Job Purpose-
The purpose of the job is to oversee the management and construction of new acquisition, alternative sales, performance management, new initiatives for
business aligning them with our wealth management business objectives. The role requires a high degree of analytical acumen, attention to detail, and a strategic mindset, focusing on managing multiple initiatives, acquisition & revenue strategies on a national scale.
Main Accountabilities-
Wealth Customer Segment:
Define and identify segment customers and strategies towards acquisition and retention & servicing of segment customers.
Collaborate closely with wealth management teams across the nation to consistently and efficiently execute strategic and tactical for the growth of segment customers.
Lead front-office risk management efforts by monitoring, evaluating, and proactively managing risks and opportunities for customer retention & servicing.
Creating tools and tracking mechanism for segment customer relationship growth
Customer experience & grievance management at central desk
Developing & implementing customer delight and servicing channels, programs to enhance customer experience and improve servicing.
New Initiatives:
System Upgradation & Automation
Business Policies as per the business requirement
Performance Management - Revenue Reporting, Business Analytics, Business MIS.
Wealth Branding & Customer Communications
Customer Experience & Wealth Proposition
Customer Survey on Onboarding, Overall Experience & Digital Experience
Competencies:
Ownership
Boundaryless Behaviour
Meritocracy
Leadership Effectiveness
Customer Focus
Strategic Capability
Tech Quotient
Cost Consciousness
Adaptive
Empathetic
Innovative
Collaborative
Analytical
Compliance
Resilient
Decisive and solution-focused
About Company-
Tata Capital Limited is a financial and investment service provider in India. The company is based in Mumbai and has more than 100 branches across the country. The firm offers consumer loans, wealth management, commercial finance, and infrastructure finance, among others.
Tata Capital, a subsidiary of Tata Sons Limited, was established in the year 2007. It is the financial services arm of the USD 108 billion Tata Group. It is a holding company of Tata Capital Financial Services Limited (TCFSL), Tata Securities Limited, and Tata Capital Housing Finance Limited.
The company is registered with the Reserve Bank of India (RBI) as a Systematically Important Deposit Accepting Non-Banking Financial Company. Tata Capital offers services like commercial finance, investment banking, consumer loans, private equity, treasury advisory, and credit cards. It serves corporate, retail, and institutional customers through its wholly owned subsidiary, TCFSL.
Website - https://www.tatacapital.com Show more details...
via CareerBuilder
posted_at: 8 days agoschedule_type: Full-time
• To underwrite mortgage business and manage the portfolio in assigned branch/location
Core Responsibilities...
o Review and assess a broad range of complexloan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities.
o Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes.
o Conduct personal discussion with
• To underwrite mortgage business and manage the portfolio in assigned branch/location
Core Responsibilities...
o Review and assess a broad range of complexloan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities.
o Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes.
o Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits.
o Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures.
o Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same.
o Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties
o Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems
o Exceed service quality standards and strive for continuous process improvement
o Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal.
o Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal.
o Enable quick turnaround time of credit lending proposals for the mortgage business comprising of loan against property, and home loan business in close liaison with the sales team.
o Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable.
o Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies
o Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team.
o Follow up and ensure recovery of quick mortality cases between 12 -18 MOV.
Qualification: Graduate, Masters/Post Graduate
Certifications: CA/MBA (Preferable)
#J-18808-Ljbffr Show more details...
Core Responsibilities...
o Review and assess a broad range of complexloan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities.
o Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes.
o Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits.
o Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures.
o Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same.
o Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties
o Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems
o Exceed service quality standards and strive for continuous process improvement
o Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal.
o Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal.
o Enable quick turnaround time of credit lending proposals for the mortgage business comprising of loan against property, and home loan business in close liaison with the sales team.
o Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable.
o Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies
o Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team.
o Follow up and ensure recovery of quick mortality cases between 12 -18 MOV.
Qualification: Graduate, Masters/Post Graduate
Certifications: CA/MBA (Preferable)
#J-18808-Ljbffr Show more details...
via CareerBuilder
posted_at: 18 days agoschedule_type: Full-time
Major Deliverables:
• Preparation of Credit appraisal note and In-principle notes/presentations.
• Liaison with business, legal and risk teams for execution of transactions, including transaction structuring / term sheet preparation, credit checks on compliance with Pre-Disbursement Conditions, etc...
• Building knowledge base by engaging with internal as well as external parties
• Preparation of financial models and tracking of key operating
Major Deliverables:
• Preparation of Credit appraisal note and In-principle notes/presentations.
• Liaison with business, legal and risk teams for execution of transactions, including transaction structuring / term sheet preparation, credit checks on compliance with Pre-Disbursement Conditions, etc...
• Building knowledge base by engaging with internal as well as external parties
• Preparation of financial models and tracking of key operating parameters in the infrastructure sectors
• Tracking development in sectors under coverage
Specialized job competencies:
• Understanding of financial statements, and financial analysis of corporates / mid-corporates
• Proficient writing skills, for preparing credit appraisal note, in concise manner, while at the same time bringing out all the key aspects of a transaction
• Financial modelling skills (MS-Excel) for preparing business plan / financial projections.
• Domain expertise in sectors under coverage
• Understanding of banking / lending business, and the regulatory aspects in relation to the same
• Research oriented approach of working with an eye for detail.
• Term sheet Drafting
#J-18808-Ljbffr Show more details...
• Preparation of Credit appraisal note and In-principle notes/presentations.
• Liaison with business, legal and risk teams for execution of transactions, including transaction structuring / term sheet preparation, credit checks on compliance with Pre-Disbursement Conditions, etc...
• Building knowledge base by engaging with internal as well as external parties
• Preparation of financial models and tracking of key operating parameters in the infrastructure sectors
• Tracking development in sectors under coverage
Specialized job competencies:
• Understanding of financial statements, and financial analysis of corporates / mid-corporates
• Proficient writing skills, for preparing credit appraisal note, in concise manner, while at the same time bringing out all the key aspects of a transaction
• Financial modelling skills (MS-Excel) for preparing business plan / financial projections.
• Domain expertise in sectors under coverage
• Understanding of banking / lending business, and the regulatory aspects in relation to the same
• Research oriented approach of working with an eye for detail.
• Term sheet Drafting
#J-18808-Ljbffr Show more details...
via CareerBuilder
posted_at: 24 days agoschedule_type: Full-time
10679
To Implement & Manage credit Admin processes and Credit Underwriting for the corporate Finance Division...
.
1. Issuance of sanctioned letter Pre disbursal and pre sanction documents checking/ verification Co ordination with operation department for data input; file maintenance etc.
2. Ensuring security perfection and appropriate charge creation along with filing in ROC for the assets securing the facility Updation.
3. Follow up for Post
10679
To Implement & Manage credit Admin processes and Credit Underwriting for the corporate Finance Division...
.
1. Issuance of sanctioned letter Pre disbursal and pre sanction documents checking/ verification Co ordination with operation department for data input; file maintenance etc.
2. Ensuring security perfection and appropriate charge creation along with filing in ROC for the assets securing the facility Updation.
3. Follow up for Post Disbursal documents (PDD) and deferral MIS.
4. Checking and follow up for security creation Generate MIS on revenue leakages as per sanction conditions.
5. Process mapping and Process improvement related to the business.
MBA in Finance/ CA
#J-18808-Ljbffr Show more details...
To Implement & Manage credit Admin processes and Credit Underwriting for the corporate Finance Division...
.
1. Issuance of sanctioned letter Pre disbursal and pre sanction documents checking/ verification Co ordination with operation department for data input; file maintenance etc.
2. Ensuring security perfection and appropriate charge creation along with filing in ROC for the assets securing the facility Updation.
3. Follow up for Post Disbursal documents (PDD) and deferral MIS.
4. Checking and follow up for security creation Generate MIS on revenue leakages as per sanction conditions.
5. Process mapping and Process improvement related to the business.
MBA in Finance/ CA
#J-18808-Ljbffr Show more details...
via Ladders
schedule_type: Full-time
Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read more
Services you might be
interested in Know more
Resume Display
Increase your profile visibility to recruiters upto 3 times
Get a Featured Profile, Stand out and get noticed in recruiter eyes.
IEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants
Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read more
Services you might be
interested in Know more
Resume Display
Increase your profile visibility to recruiters upto 3 times
Get a Featured Profile, Stand out and get noticed in recruiter eyes.
IEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect. #J-18808-Ljbffr Show more details...
Services you might be
interested in Know more
Resume Display
Increase your profile visibility to recruiters upto 3 times
Get a Featured Profile, Stand out and get noticed in recruiter eyes.
IEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect. #J-18808-Ljbffr Show more details...
via Globe Street
schedule_type: Full-time
10367
Achieving business targets as laid down by acquiring new client relationships and maintaining them...
Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
•
10367
Achieving business targets as laid down by acquiring new client relationships and maintaining them...
Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations Show more details...
Achieving business targets as laid down by acquiring new client relationships and maintaining them...
Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations Show more details...
via Ladders
schedule_type: Full-time
Sales Process Management
Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
Retain and expand the company's base of customers for home loan and LAP channel(Loan Against Property) so as to ensure repeat business or referrals...
Maximize sales through a network of DSA / Direct Sales / CA / Builders and by effectively managing
Sales Process Management
Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
Retain and expand the company's base of customers for home loan and LAP channel(Loan Against Property) so as to ensure repeat business or referrals...
Maximize sales through a network of DSA / Direct Sales / CA / Builders and by effectively managing connector and builder relationships to ensure strong business.
Maximize number of APFs and increase penetration in the approved APF projects.
Facilitate the development of a robust business plan so as to improve the disbursal patterns
Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
Sales Planning and Team Management
Optimize team productivity by effectively leading the team of sales managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
Align with the team on ground lead generation activities for Sales.
Lead and supervise the sales team for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
Industry & Governance
Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems
Desired Experience: Minimum 5+ years in the field.
Graduate : Yes
Masters/Postgraduate: Yes
#J-18808-Ljbffr Show more details...
Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
Retain and expand the company's base of customers for home loan and LAP channel(Loan Against Property) so as to ensure repeat business or referrals...
Maximize sales through a network of DSA / Direct Sales / CA / Builders and by effectively managing connector and builder relationships to ensure strong business.
Maximize number of APFs and increase penetration in the approved APF projects.
Facilitate the development of a robust business plan so as to improve the disbursal patterns
Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
Sales Planning and Team Management
Optimize team productivity by effectively leading the team of sales managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
Align with the team on ground lead generation activities for Sales.
Lead and supervise the sales team for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
Industry & Governance
Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems
Desired Experience: Minimum 5+ years in the field.
Graduate : Yes
Masters/Postgraduate: Yes
#J-18808-Ljbffr Show more details...
via Globe Street
schedule_type: Full-time
1. Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
2. Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it...
3. Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
4. Conduct asset verifications and possession as per SARFESI
1. Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
2. Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it...
3. Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
4. Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
5. Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
6. Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
7. Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
8. Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force
9. Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.
10. Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high-ticket accounts
11. Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company
Post Graduate/ Graduate in any discipline Show more details...
2. Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it...
3. Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
4. Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
5. Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
6. Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
7. Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
8. Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force
9. Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.
10. Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high-ticket accounts
11. Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company
Post Graduate/ Graduate in any discipline Show more details...
via Learn4Good
posted_at: 2 days agoschedule_type: Full-time
Position: Regional Manager - Internal Control and Quality - MFB - Noida - Sector 62 - JM Greater Noida, U[...]
Location: California
...
11035
• Responsible for checking process adherence in our microfinance branches by conducting structured and periodic investigation of respective allocated region
• Gathering field intelligence and customer insight from a team of quality assurance executives (3-4 for the region).
• Act as quality custodian across
Position: Regional Manager - Internal Control and Quality - MFB - Noida - Sector 62 - JM Greater Noida, U[...]
Location: California
...
11035
• Responsible for checking process adherence in our microfinance branches by conducting structured and periodic investigation of respective allocated region
• Gathering field intelligence and customer insight from a team of quality assurance executives (3-4 for the region).
• Act as quality custodian across branches as allocated your respective region, by deep diving various reports, analytics and suggest corrective action to the business team
• Ensure 100% quality compliance against the observations highlighted by quality team in a timebound manner.
• Take disciplinary action against deviant behavior or deliberate attempt of process lapses.
• Checking and ensuring branch level compliances from administrative and statutory point of view.
• Anchor monthly quality review at regional level. This would involve summing up the root cause and promise to pay analysis. Also guide the business team to take proper overdue follow up.
• Coordinate with corporate office to support the business function on issues related to reports, TAT, grievances and execution of projects
• Managing Credit function for micro enterprise loans
Conduct market research as on when needed for a specific purpose
Qualification - CA / MBA Finance
#J-18808-Ljbffr Show more details...
Location: California
...
11035
• Responsible for checking process adherence in our microfinance branches by conducting structured and periodic investigation of respective allocated region
• Gathering field intelligence and customer insight from a team of quality assurance executives (3-4 for the region).
• Act as quality custodian across branches as allocated your respective region, by deep diving various reports, analytics and suggest corrective action to the business team
• Ensure 100% quality compliance against the observations highlighted by quality team in a timebound manner.
• Take disciplinary action against deviant behavior or deliberate attempt of process lapses.
• Checking and ensuring branch level compliances from administrative and statutory point of view.
• Anchor monthly quality review at regional level. This would involve summing up the root cause and promise to pay analysis. Also guide the business team to take proper overdue follow up.
• Coordinate with corporate office to support the business function on issues related to reports, TAT, grievances and execution of projects
• Managing Credit function for micro enterprise loans
Conduct market research as on when needed for a specific purpose
Qualification - CA / MBA Finance
#J-18808-Ljbffr Show more details...
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