tawk

Tawk.to is a free, cloud-based, live chat software designed to help businesses communicate with their customers in real-time. It allows companies to easily create customized live chat widgets for their websites and mobile applications, as well as embedding them into their existing customer service systems. Through its intuitive and easy-to-use interface, businesses are able to respond to customer inquiries quickly and efficiently. Additionally, Tawk.to provides features such as user segmentation, automated transcripts, and analytics to further improve customer service. All of these features and more combine to make Tawk.to a powerful, yet affordable, customer service solution.

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    Site is Encrypted

  • Country
    Hosted in United States

  • Latitude\Longitude
    37.751 / -97.822    Google Map

  • Traffic rank
    #2,370 Site Rank

  • Site Owner information
    Whois info

Traffic rank
#2,370
Site age
Location
United States
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Newest job postings for tawk
via Adzuna posted_at: 3 days agoschedule_type: Full-time
Head of Engineering - Tawk.to Tawk is the world’s largest chat widget and we are currently evolving to become a complete operating system for small and medium-sized organisations, as we start to roll out our CRM suite of products and integrations. You will be working with the CTO & product officer to ensure quality is maintained, brief the development cycle and ensure engineers are on target... Your focus will be placed on maintaining growth and Head of Engineering - Tawk.to
Tawk is the world’s largest chat widget and we are currently evolving to become a complete operating system for small and medium-sized organisations, as we start to roll out our CRM suite of products and integrations. You will be working with the CTO & product officer to ensure quality is maintained, brief the development cycle and ensure engineers are on target... Your focus will be placed on maintaining growth and meeting targets set for future product releases in your division and developing a high-performing team. Experience: The successful candidate for Head of Software Engineering will have:
• Demonstrable experience managing software teams and driving technology forward.
• A track record of delivering tech solutions and practices.
• Developing team capabilities and fostering a collaborative culture of continuous improvement
• Dynamic mindset and ability to explain complex technical concepts to technical and non-technical audiences
• A strong desire to lead people and coach them to problem solve, manage stakeholder expectations and deliver their projects.
• Thorough understanding of and experience in improving release practices
• interpersonal skills, with a track record of modelling good social and development practices

Useful Skills and technology StacksBackend Stack
• Javascript
• Nodejs
• MongoDB
• Elasticsearch
• Redis
• Kafka

Frontend stack
• Javascript
• VueJS
• EmberJS (legacy, in the process of migration)

What We OfferAs Head of Software Engineering at Tawk.to you will have the opportunity to play a major role in shaping the direction, growth and development of our team.Tawk is a young, dynamic company, open to new ideas and technology, building your career here offers:
• A talented, diverse and growing technical team;
• An opportunity to drive the development of new-to-the-world technology, IP and products;
• Help guide the development of our saas product

tawk is an equal opportunity employer, we value diversity and welcome applications from all candidates independent of race, gender identity, belief, sexual orientation, age, or disability.
We welcome applications, with resumes and cover letters, addressing how you will meet the challenges of this important role
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via StartWire posted_at: 1 day agoschedule_type: Full-timework_from_home: 1
Qualifications Job Summary... Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your Qualifications

Job Summary...

Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales goals. Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers.

Requirements
• Interact by answering phone calls promptly, responding to emails within 24 hours
• Reach out and follow up with all lead generation channels running
• Booking cleaning jobs for cleaning technicians - when a customer calls, connecting them to the right cleaner
• Someone who is good at managing social media channels - IG and FB
• All 24-hour before emails need to be sent out (on how to prepare for their clean)
• Organized and resourceful
• Knowledge social media channels - IG and FB
• Marketing or branding experience is a plus!
• Knowledge with tools tawk.to, Canva, FB, IG, Word or Adobe is a Plus!
• Good with Written & Verbal Communication Skills
• Communicate via teams, email, or phone calls.
• Excellent interpersonal skills and customer focused
• Excellent people skills and team player
• Amendable to work 40 hours in a week

Responsibilities
• Call all clients booked in for the day, to ensure they are still on for their clean - ideally at least 24 hours prior
• Contact cleaners to ensure they are aware of their schedule for the day - currently 8 cleaners
• Responsible to log into the systems at the beginning of the day
• All lead gen sources and they would begin to respond to leads and follow up and call back all potentials
• If there are customers that have been one-time cleans - call them and try and convert them to maintenance cleans.
• If a customer calls, vet t - Ihem, ensure they understand what we offer, check on availability, then coordinate alternative days if that day isn't available
• Someone who is ensuring customer is receiving consistent info (re offers), and making emails are going out.
• Set up and send email campaigns
Additional Information

What we offer:
• Remote Job ONLY
• 8:30 AM to 5:00 PM EST (New York Time)
• We offer competitive salary starting Php 25, 000/month (depending on the requirements
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via AngelList schedule_type: Full-timework_from_home: 1
Are you a programmer that loves to build products that are used by millions of people every day? Do you possess sharp attention to detail and knowledge of what makes an iOS mobile app successful and easy to use? Do you have a desire for continuous learning, so that you can constantly improve the benefits of what you build for your users? If so, become the next iOS developer at tawk.to, and join a team that shares those same desires. We are searching Are you a programmer that loves to build products that are used by millions of people every day? Do you possess sharp attention to detail and knowledge of what makes an iOS mobile app successful and easy to use? Do you have a desire for continuous learning, so that you can constantly improve the benefits of what you build for your users?

If so, become the next iOS developer at tawk.to, and join a team that shares those same desires.

We are searching for someone who has a passion for code quality and craftsmanship. Someone who enjoys working in an environment where each individual works towards a common goal- to build a full feature business communication tool and provide FREE access for everyone to use it!

tawk.to, the world’s #1 business messaging application is expanding its engineering team and is seeking an experienced iOS Developer, to help shape the future of business communications. Every day we get to build an array of awesome systems at scale, including search... concurrency, content organization, real-time metrics, deployment, and event-driven, low-latency, concurrent apps.

We focus on fast, iterative development (over 200+ deployments just last month), and collaborative, interactive programming. Developers work within small cross-functional teams of 3-6 crews that rely on one another to champion their project goals and in setting their own priorities are expected to build and deploy applications quickly and iteratively.

Day-to-day responsibilities:

• Plan and build product features on the iOS platform

• Work with the product manager and designer to achieve UI/UX in line with iOS

• Fix bugs and performance issues

• Communicate with internal APIs and external APIs

• Help customers with issues they are having to ensure they have the best experience possible.

• Write documentation for implementation

• Communicate the status of test development to the appropriate channels

Qualified candidates:

• Proficiency with Swift, Objective-C

• Experience with iOS frameworks such as Core Data, Core Animation and APIs like Foundation, UIKit, and CocoaTouch

• Experience with offline storage, threading, and performance tuning

• Familiarity with RESTful APIs to connect iOS applications to back-end services

• Knowledge of other web technologies and UI/UX standards

• Understanding of Apple’s design principles and Apple Human Interface Guidelines

• Understanding of MVC and MVVM, preferable knowledge of Coordinator pattern

• Ability to craft UI in code and with an Interface builder

• Experience with performance and memory tuning with Instruments

• Familiarity with push notification APIs

• Experience writing instrumental and unit tests

• Proficient understanding of code versioning with Git

• Understanding of app distribution process

• Solid understanding of the full mobile development life cycle

• Experience in developing and supporting rapid iterations of software in an Agile context

• Overall knowledge of the general mobile landscape, architectures, trends, and emerging technologies

• Preferably having published one or more iOS app(s) in the Apple App Store

Compensation:

We are able to offer a competitive salary, depending on your experience and demonstrated capabilities.

Why tawk.to is a great place to work:

We are a highly motivated, friendly, and globally distributed team. Our company has grown but we're still a small team, so everyone that delivers in their area can have and make a big impact, and there are career growth opportunities for our highest achievers.

With more than 3 million business customers and over 1 billion brand interactions per month, tawk.to has established a global audience and industry following.

tawk.to focuses on SaaS, Messaging, Chat, and Customer Support Tools. Their company has offices in London and Las Vegas. They have a small team that's between 11-50 employees.

You can view their website at http://tawk.to or find them on Twitter, Facebook, LinkedIn, and Product Hunt
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