Most recent job postings at teamdynamix
via WKRG Jobs posted_at: 2 days agoschedule_type: Full-time
Implementation Consultant needed In this role, you'll have the chance to manage projects and lead a software implementation / configuration of TeamDynamix... About the role • Manage the implementation of TeamDynamix's IT Service Management and Project Portfolio Management tools with a defined book of clients. • Lead customers through project implementation, planning, execution, monitoring, and control, as well as effectively close implementation Implementation Consultant needed

In this role, you'll have the chance to manage projects and lead a software implementation / configuration of TeamDynamix...

About the role
• Manage the implementation of TeamDynamix's IT Service Management and Project Portfolio Management tools with a defined book of clients.
• Lead customers through project implementation, planning, execution, monitoring, and control, as well as effectively close implementation projects.
• Deliver high-quality, high-value consulting services to enable clients to recognize value from the solution and deliver end-user and administrative training as part of consulting projects.
• Configure and test the solution to ensure quality.
• Solve challenging client problems.
• Manage project timelines, with the ability to multi-task across many client assignments.
• Provide timely and accurate project status to management.
• Maintain 100% client satisfaction with implementation projects.

About you
• Bachelor's degree in a related field of business.
• 3 - 5+ years of relevant IT Service Management experience required.
• Strong project management knowledge, presentation, and interpersonal skills.
• Experience implementing SaaS-based solutions.
• Excellent written and verbal communication and facilitation skills to advise clients
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via ZipRecruiter posted_at: 14 days agoschedule_type: Full-timework_from_home: 1
We have a remote opportunity on our marketing team at TeamDynamix. We are in search of an innovative Sr. Account Based Marketing & Campaign Manager who can wear many hats, will positively enhance our work culture, and is eager to utilize their full potential. You are highly enthusiastic, shrewd, versatile, and competitive (in a nice way); you have proven results leading campaigns to support... high-growth sales teams in a B2B SaaS environment. You We have a remote opportunity on our marketing team at TeamDynamix. We are in search of an innovative Sr. Account Based Marketing & Campaign Manager who can wear many hats, will positively enhance our work culture, and is eager to utilize their full potential. You are highly enthusiastic, shrewd, versatile, and competitive (in a nice way); you have proven results leading campaigns to support... high-growth sales teams in a B2B SaaS environment. You thrive in a fast-paced environment with a drive to be highly organized and detail-oriented. Building pipeline is your strength, you love to hunt and you are a wizard with ABM programs.

The Sr. Account Based Marketing & Campaign Manager runs multi-touch, multi-channel campaigns including inbound and outbound tactics to meet sales pipeline targets. This role will focus heavily on creating “ABM plays” for the SDR team; starting with strategy, account selection, campaign ideation, and activation for vertical, horizontal and competitive takeaways.

Ideate, own, and manage global demand generation plan including strategic direction, annual planning, modeling, analytics and all campaign program execution across all channels including content syndication, webinars, virtual events, regional round tables, direct marketing, trade shows, and more. Manage the budget and track monthly demand generation metrics against the sales plan. Communicate deviations, opportunities, and risks to the CMO.

Join a High-Performance Marketing Team:
You will be part of a high-performance marketing team with a sophisticated MarTech stack; working directly with functional leads across content, digital, marketing automation, marketing operations, and the SDR team. Working with all functions, you will execute on a high-growth demand generation strategy that incorporates a true marketing mix. This role reports to the CMO.

About the Role
• Own the strategy, development, and execution of high-velocity demand generation programs that translate to net new opportunity generation.
• Create, plan, and execute targeted digital, content, email, direct, and web marketing “ABM plays”, with a surgical / targeted approach.
• Work closely with SDR team to ensure throughput of all programs.
• Recognize, produce, and distribute compelling messages that will be highly valuable to increase awareness and demand across multiple solution sets.
• Continually measure, monitor, and drive improvement in program approaches; employ industry best practices and look for opportunities to increase effectiveness and efficiency to fulfill sales & demand gen pipeline generation.
• Creating experiments with various tools to optimize results over time including LinkedIn advertising, website pop-ups, custom content streams and more (leveraging the team).
• Present regularly on program performance and success to sales and marketing leaders
• Create annual and quarterly marketing plans and targets for targeted sales accounts and contacts that focus on new logos and accelerate existing opportunities.
• Run virtual events including the securing of speakers and content.
• Own the annual client summit from tip to tail with a production vendor for support.

About You
• 5+ year’s experience in a B2B demand generation for SaaS software
• Bachelor's degree in Marketing, Business, or comparable education/experience.
• Proven results in a high-growth company with 25%+ annual growth; showing clear new logo pipeline growth through marketing tactics.
• Expert on ABM programs and ABM platforms (ideally Demandbase)
• Capable of owning and running the demand generation function with collaboration across the team of digital, content, and inside sales functional leaders.
• Solid experience creating and executing integrated marketing campaigns using tactics that include content, events, webinars, digital and social.
• Experience with targeting, segmentation and list acquisition to build prospect lists for demand gen campaigns; familiar with Outreach or Salesloft sequence creation.
• Adept with Salesforce including reporting and tracking; you are highly analytical and very comfortable working with large data sets for mining opportunities and building longer-term strategy with a 24 month outlook.
• You are familiar with Wordpress (or Elementor) and can build out basic landing pages.
• Experience with marketing automation tools for drip campaigns & scoring.
• Track record of developing and managing multiple marketing programs simultaneously.
• Strong understanding of how to use content marketing to generate qualified leads.
• Familiarity with the technical sales cycle and how to employ marketing communication strategies to nurture leads, drive adoption, and accelerate growth.

Our Technology:

Demandbase, PARDOT, Salesforce, Uberflip, SEMRush, GA4, Zoom Webinars, Webex Events (Socio), Sendoso, Zoom Data. OutReach, Orum, GovTech Navigator, LinkedIn Sales Navigator, Creative Cloud, Wordpress / Elementor, HotJar, YouTube, SurveyMonkey, Optimizely, Gravity Forms, Meet Edgar

Certification:

Demandbase (alternatives are 6sense or Rollworks)

About Us

Work better together. Our philosophy is that technology should be easy to use, own, and operate - so we put IT Service Management (ITSM), Project Portfolio Management (PPM), and Enterprise Service Management (ESM) together – on one, simple, codeless platform. From there, we focused on enterprise connectivity and workflow by delivering iPaaS with ITPA. Life is complicated enough… we make it easier. More at TeamDynamix.com, @TDXBuzz, LinkedIn.

What We Offer
• 100% remote-first culture with flexible working hours.
• Compensation packages designed to delight (top salaries for top talent).
• Company-sponsored medical, dental, vision, and HSA for employees and their families.
• 3.5% match on 401(k) – both traditional and Roth options available.
• Paid time off, company-recognized holidays, and floating holidays.
• Wellness resources to include legal, financial, and mental health.
• Open, collaborative work environment with a casual dress code.
• Latest equipment – company-issued laptop, dual monitors, and additional tech as needed.
• Transparency with a flat organization, monthly company meetings, and quarterly town halls.
• Backed by west-coast based private equity firms that invest in high-growth private companies across North America.
• Passionate, caring, and awesome co-workers.
• Strong, positive culture. Check out our Glassdoor and Comparably ratings.

Diversity

At TeamDynamix, our goal is to create a remote environment which celebrates the differences that make us, us. We strive to create an inclusive and equitable space, but we realize we don’t always get it right. We’re continually working together to create mutual respect and opportunities to learn from one another and we encourage people of color, women, individuals with disabilities and LGBTQIA+ individuals to apply.

We’re looking for team members located in the U.S. regardless of race, ethnicity, age, national origin, marital status, parental status, veteran status, citizenship status, gender, gender-identity/expression, sexual orientation, disability, genetic information and any other protected or unprotected class we may have missed. Did we miss anyone? Let us know and we’ll add it here.

Equal Opportunity Statement

TeamDynamix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We also maintain a drug-free workplace.

COVID-19 Policy

TeamDynamix requires employees to be fully vaccinated (and boosted if eligible) against COVID-19 in order to work in its office, join Company-sponsored activities, or travel for business purposes. Candidates who plan to partake in these activities will need to be eligible by their start date.

Employees may request an exception from this mandatory vaccination policy if the vaccine is medically contraindicated for them or medical necessity requires a delay in vaccination. Employees also may be legally entitled to a reasonable accommodation if they cannot be vaccinated because of a disability, or if the provisions in this policy for vaccination conflict with a sincerely held religious belief, practice, or observance. All such requests will be handled in accordance with applicable laws and regulations.

Privacy Policy

Our privacy practices can be found here.

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via LinkedIn posted_at: 29 days agoschedule_type: Contractorwork_from_home: 1
Implementation Consultant needed In this role, you’ll have the chance to manage projects and lead a software implementation / configuration of TeamDynamix... About the role • Manage the implementation of TeamDynamix’s IT Service Management and Project Portfolio Management tools with a defined book of clients. • Lead customers through project implementation, planning, execution, monitoring, and control, as well as effectively close implementation Implementation Consultant needed

In this role, you’ll have the chance to manage projects and lead a software implementation / configuration of TeamDynamix...

About the role
• Manage the implementation of TeamDynamix’s IT Service Management and Project Portfolio Management tools with a defined book of clients.
• Lead customers through project implementation, planning, execution, monitoring, and control, as well as effectively close implementation projects.
• Deliver high-quality, high-value consulting services to enable clients to recognize value from the solution and deliver end-user and administrative training as part of consulting projects.
• Configure and test the solution to ensure quality.
• Solve challenging client problems.
• Manage project timelines, with the ability to multi-task across many client assignments.
• Provide timely and accurate project status to management.
• Maintain 100% client satisfaction with implementation projects.

About you
• Bachelor’s degree in a related field of business.
• 3 - 5+ years of relevant IT Service Management experience required.
• Strong project management knowledge, presentation, and interpersonal skills.
• Experience implementing SaaS-based solutions.
• Excellent written and verbal communication and facilitation skills to advise clients
Show more details...
via Built In posted_at: 14 days agoschedule_type: Full-time
We have a remote opportunity on our marketing team at TeamDynamix. We are in search of an innovative Sr. Account Based Marketing & Campaign Manager who can wear many hats, will positively enhance our work culture, and is eager to utilize their full potential. You are highly enthusiastic, shrewd, versatile, and competitive (in a nice way); you have proven results leading campaigns to support... high-growth sales teams in a B2B SaaS environment. You We have a remote opportunity on our marketing team at TeamDynamix. We are in search of an innovative Sr. Account Based Marketing & Campaign Manager who can wear many hats, will positively enhance our work culture, and is eager to utilize their full potential. You are highly enthusiastic, shrewd, versatile, and competitive (in a nice way); you have proven results leading campaigns to support... high-growth sales teams in a B2B SaaS environment. You thrive in a fast-paced environment with a drive to be highly organized and detail-oriented. Building pipeline is your strength, you love to hunt and you are a wizard with ABM programs.

The Sr. Account Based Marketing & Campaign Manager runs multi-touch, multi-channel campaigns including inbound and outbound tactics to meet sales pipeline targets. This role will focus heavily on creating “ABM plays” for the SDR team; starting with strategy, account selection, campaign ideation, and activation for vertical, horizontal and competitive takeaways.

Ideate, own, and manage global demand generation plan including strategic direction, annual planning, modeling, analytics and all campaign program execution across all channels including content syndication, webinars, virtual events, regional round tables, direct marketing, trade shows, and more. Manage the budget and track monthly demand generation metrics against the sales plan. Communicate deviations, opportunities, and risks to the CMO.

Join a High-Performance Marketing Team:
You will be part of a high-performance marketing team with a sophisticated MarTech stack; working directly with functional leads across content, digital, marketing automation, marketing operations, and the SDR team. Working with all functions, you will execute on a high-growth demand generation strategy that incorporates a true marketing mix. This role reports to the CMO.

About the Role
• Own the strategy, development, and execution of high-velocity demand generation programs that translate to net new opportunity generation.
• Create, plan, and execute targeted digital, content, email, direct, and web marketing “ABM plays”, with a surgical / targeted approach.
• Work closely with SDR team to ensure throughput of all programs.
• Recognize, produce, and distribute compelling messages that will be highly valuable to increase awareness and demand across multiple solution sets.
• Continually measure, monitor, and drive improvement in program approaches; employ industry best practices and look for opportunities to increase effectiveness and efficiency to fulfill sales & demand gen pipeline generation.
• Creating experiments with various tools to optimize results over time including LinkedIn advertising, website pop-ups, custom content streams and more (leveraging the team).
• Present regularly on program performance and success to sales and marketing leaders
• Create annual and quarterly marketing plans and targets for targeted sales accounts and contacts that focus on new logos and accelerate existing opportunities.
• Run virtual events including the securing of speakers and content.
• Own the annual client summit from tip to tail with a production vendor for support.

About You
• 5+ year’s experience in a B2B demand generation for SaaS software
• Bachelor's degree in Marketing, Business, or comparable education/experience.
• Proven results in a high-growth company with 25%+ annual growth; showing clear new logo pipeline growth through marketing tactics.
• Expert on ABM programs and ABM platforms (ideally Demandbase)
• Capable of owning and running the demand generation function with collaboration across the team of digital, content, and inside sales functional leaders.
• Solid experience creating and executing integrated marketing campaigns using tactics that include content, events, webinars, digital and social.
• Experience with targeting, segmentation and list acquisition to build prospect lists for demand gen campaigns; familiar with Outreach or Salesloft sequence creation.
• Adept with Salesforce including reporting and tracking; you are highly analytical and very comfortable working with large data sets for mining opportunities and building longer-term strategy with a 24 month outlook.
• You are familiar with Wordpress (or Elementor) and can build out basic landing pages.
• Experience with marketing automation tools for drip campaigns & scoring.
• Track record of developing and managing multiple marketing programs simultaneously.
• Strong understanding of how to use content marketing to generate qualified leads.
• Familiarity with the technical sales cycle and how to employ marketing communication strategies to nurture leads, drive adoption, and accelerate growth.

Our Technology:

Demandbase, PARDOT, Salesforce, Uberflip, SEMRush, GA4, Zoom Webinars, Webex Events (Socio), Sendoso, Zoom Data. OutReach, Orum, GovTech Navigator, LinkedIn Sales Navigator, Creative Cloud, Wordpress / Elementor, HotJar, YouTube, SurveyMonkey, Optimizely, Gravity Forms, Meet Edgar

Certification:

Demandbase (alternatives are 6sense or Rollworks
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via LinkedIn posted_at: 25 days agoschedule_type: Contractorwork_from_home: 1
IT Service Management - TeamDynamix • ** Open to Contract-to-Hire or Permanent Placement ... ITSM Admin/Consultant role - ServiceNow background is fine but must have some previous experience with TeamDynamix. About the role: Project management module experience within TeamDynamix build on top of the project management module Configuration is a must have IT Service Management - TeamDynamix
• ** Open to Contract-to-Hire or Permanent Placement
...
ITSM Admin/Consultant role - ServiceNow background is fine but must have some previous experience with TeamDynamix.

About the role:

Project management module experience within TeamDynamix

build on top of the project management module

Configuration is a must have
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via LinkedIn schedule_type: Full-timework_from_home: 1
TeamDynamix is hiring a remoteEnterprise Sales Executiveto join our team.TeamDynamixis an award-winning enterprise SaaS solution that brings IT Service Management (ITSM), Enterprise Service Management (ESM) & Project Portfolio Management (PPM) together on one, codeless, simple platform. And we are now introducing Integration Platform-as-a-Service (iPaaS). As an Enterprise Sales Executive, your... primary responsibility is selling the company’s TeamDynamix is hiring a remoteEnterprise Sales Executiveto join our team.TeamDynamixis an award-winning enterprise SaaS solution that brings IT Service Management (ITSM), Enterprise Service Management (ESM) & Project Portfolio Management (PPM) together on one, codeless, simple platform. And we are now introducing Integration Platform-as-a-Service (iPaaS).

As an Enterprise Sales Executive, your... primary responsibility is selling the company’s portfolio of SaaS solutions to corporate, higher education, healthcare, and state & local government organizations. Reporting directly to the VP of Sales, this (remote) position represents a significant opportunity to participate in a high-growth, fast-paced and innovative SaaS organization.

About the role
• Generate new business through developing relationships and closing business with executive level decision makers.
• Utilize sound business acumen, strong technical aptitude, and a hunter sales mentality.
• Serve as a trusted advisor by consistently identifying your customer’s needs and pain-points through effective discovery.
• Work closely with a team of Sales Development Representatives responsible for supporting you with a robust pipeline of qualified sales opportunities.
• Partner with Pre-Sales Engineers to communicate and demonstrate the benefits of TeamDynamix’s solutions to decision makers.
• Meet or exceed quarterly and annual sales objectives and KPIs.
• Consistently provide reliable sales forecasts.

About you
• 5+ years of SaaS sales experience with a documented history of success.
• 2+ years of experience in ITSM or ESM.
• Verifiable and consistent track record of exceeding sales quota, building strong pipelines, and closing business.
• Must be able to drive end-to-end sales initiatives from pipeline generation to close.
• Capable of effectively managing a prolonged sales cycle and persuading a committee of key decision makers to act.
• Skilled in the art of contract negotiation.
• Excellent written and oral communication skills required.
• Strong presentation skills and a polished, professional demeanor.
• Ability to travel 2x per year.
• Self-starter and with a relentless work ethic
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via Jooble schedule_type: Full-time
At TeamDynamix, we're looking to grow our pre-sales team by adding an intelligent and engaging storyteller as our next remote Solutions Engineer to deliver a clear and simple narrative of how the TeamDynamix platform address clients’ complex needs. The right candidate is engaging and confident on stage, virtually or in person, yet approachable to the audience. About you... • Active listener. You have strong communication skills with ability to At TeamDynamix, we're looking to grow our pre-sales team by adding an intelligent and engaging storyteller as our next remote Solutions Engineer to deliver a clear and simple narrative of how the TeamDynamix platform address clients’ complex needs. The right candidate is engaging and confident on stage, virtually or in person, yet approachable to the audience.

About you...
• Active listener. You have strong communication skills with ability to grasp complex requirements and simplify them into an engaging solutions-driven narrative for the customer.
• Trust-builder. Following up with customers, being accountable, and focusing on the details allows you to find fulfilment in winning and exceeding customer expectations.
• Planner. Highly organized and deadline driven, you've got skills on top of skills.
• Personable. You enjoy helping others and collaborating with colleagues with your positive attitude and good sense of humor.
• Life-long learner. You have a thirst for knowledge and sharing information with others.

What you'll do
• Work closely with sales and customer success teams to fully understand customers’ needs and then demonstrate how our solutions meet those needs.
• Conduct how-to webinars to educate customers about new or important capabilities.
• Assist sales in the completion of requests for proposal.
• Manage sandbox trials for potential clients.
• Improve upon Pre-sales standard operating procedures and knowledge.
• Communicate effectively (both written and spoken) with internal team members, executive stakeholders, and external audiences.
• Participate in 1-3 trade shows annually.

What you'll need
• 4+ years of sales engineering, software implementation or technical administration within IT Service Management (required) .
• Bachelor’s degree required; combination of education and experience will be considered.
• Strong work ethic and persistence are imperative to being successful within this role.
• Documented history of success in software/technology sales engineering or implementation.
• Demonstrable understanding of the fundamentals of service management and project and portfolio management processes.
• Experience presenting via the web or in person.

To go the extra step
• Prior experience working with the TeamDynamix platform.
• ITIL certification.

About Us

Work better together. Our philosophy is that technology should be easy to use, own, and operate - so we put IT Service Management (ITSM), Project Portfolio Management (PPM), and Enterprise Service Management (ESM) together – on one, simple, codeless platform. From there, we focused on enterprise connectivity and workflow by delivering iPaaS with ITPA. Life is complicated enough… we make it easier. More at TeamDynamix.com, @TDXBuzz, LinkedIn.

What We Offer
• 100% remote-first culture with flexible working hours.
• Compensation packages designed to delight (top salaries for top talent).
• Company-sponsored medical, dental, vision, and HSA for employees and their families.
• 3.5% match on 401(k) – both traditional and Roth options available.
• Paid time off, company-recognized holidays, and floating holidays.
• Wellness resources to include legal, financial, and mental health.
• Open, collaborative work environment with a casual dress code.
• Latest equipment – company-issued laptop, dual monitors, and additional tech as needed.
• Transparency with a flat organization, monthly company meetings, and quarterly town halls.
• Backed by west-coast based private equity firms that invest in high-growth private companies across North America.
• Passionate, caring, and awesome co-workers.
• Strong, positive culture. Check out our Glassdoor and Comparably ratings.

Diversity

At TeamDynamix, our goal is to create a remote environment which celebrates the differences that make us, us. We strive to create an inclusive and equitable space, but we realize we don’t always get it right. We’re continually working together to create mutual respect and opportunities to learn from one another and we encourage people of color, women, individuals with disabilities and LGBTQIA+ individuals to apply.

We’re looking for team members located in the U.S. regardless of race, ethnicity, age, national origin, marital status, parental status, veteran status, citizenship status, gender, gender-identity/expression, sexual orientation, disability, genetic information and any other protected or unprotected class we may have missed. Did we miss anyone? Let us know and we’ll add it here.

Eq ual Opportunity Statement

TeamDynamix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We also maintain a drug-free workplace.

COVID-19 Policy

TeamDynamix requires employees to be fully vaccinated (and boosted if eligible) against COVID-19 in order to work in its office, join Company-sponsored activities, or travel for business purposes. Candidates who plan to partake in these activities will need to be eligible by their start date.

Employees may request an exception from this mandatory vaccination policy if the vaccine is medically contraindicated for them or medical necessity requires a delay in vaccination. Employees also may be legally entitled to a reasonable accommodation if they cannot be vaccinated because of a disability, or if the provisions in this policy for vaccination conflict with a sincerely held religious belief, practice, or observance. All such requests will be handled in accordance with applicable laws and regulations.

Privacy Policy

Our privacy practices can be found here
Show more details...
via Glassdoor posted_at: 6 days agoschedule_type: Full-timesalary: 75–85 an hour
• We are a Prime Vendor** Location: Lansing MI... Rate: Based on Experience Employment Type: we can do C2C/1099 or W2 (Note: that your hourly rate would vary based on your choice of employment type.) TDX position - Development: • Primary Experience: • COTS/SAAS Application Administration, Patching, and Configuration • Direct Customer Service and Interaction • Technical debugging and troubleshooting • Technical interactions skills with • We are a Prime Vendor**

Location: Lansing MI...

Rate: Based on Experience

Employment Type: we can do C2C/1099 or W2 (Note: that your hourly rate would vary based on your choice of employment type.)

TDX position - Development:
• Primary Experience:
• COTS/SAAS Application Administration, Patching, and Configuration
• Direct Customer Service and Interaction
• Technical debugging and troubleshooting
• Technical interactions skills with Vendor and other IT teams.

Nice To Haves:
• Basic front end development (html and JavaScript)
• Data Translation, cleanup and Migration
• Basic experience utilizing REST, SOAP, XML, or JSON

Job Types: Full-time, Contract

Pay: $75.00 - $85.00 per hour

Schedule:
• 8 hour shift

Education:
• Bachelor's (Preferred)

Experience:
• COTS/SAAS Systems Administration: 7 years (Required)
• Web development: 7 years (Required)

Work Location: In person
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via Indeed posted_at: 30 days agoschedule_type: Full-time
The TeamDynamix Developer is primarily responsible for developing high functioning, cross-departmental solutions through our TeamDynamix platform. This individual also provides some system administration functions in addition to coordinating primary system administration, maintenance and upgrades with our support partner. The TeamDynamix Developer is a critical member of the TeamDynamix Product... Team and will be highly visible within IT and business The TeamDynamix Developer is primarily responsible for developing high functioning, cross-departmental solutions through our TeamDynamix platform. This individual also provides some system administration functions in addition to coordinating primary system administration, maintenance and upgrades with our support partner. The TeamDynamix Developer is a critical member of the TeamDynamix Product... Team and will be highly visible within IT and business lines who heavily utilize the TeamDynamix platform. Maintaining strong working relationships within the Product Team and the IT and business constituencies will be critical in achieving success in this role.

Our TeamDynamix platform deployment is currently limited to Information Technology (ITSM).

Primary TeamDynamix modules of focus include, and likely to expand during your tenure: Client Portal, Ticketing (Incident, Service Request, Change), Project Portfolio Management, Problem Management, Service Level Management, Resource Management, Capacity Planning, Service Catalog, Knowledge Base, Self-Service and Reporting.

Development
• Configure and enhance the TeamDynamix platform including, but not limited to: Service Catalog, Client Portal, Ticketing, Knowledge Base, Project & Portfolio, and Reporting.
• Develop no-code and low-code solutions to meet the often broad and technologically complex nature of enterprise deployments.
• Develop and customize dashboards and reports as required by IT and lines of business.
• Create workflows that support IT and cross-departmental processes.
• Develop integrations (API, Webhooks, etc.) to other systems in collaboration with other system administrators or third-party system integrators.
• Identify, implement and support opportunities for relevant technology integrations with the TeamDynamix platform.
• Administration
• Monitor the health, usage and performance of the TeamDynamix platform.
• Coordinate third-party support vendor administration activity related to maintenance, patches, upgrades and refreshing of non-production environments.
• Maintains current knowledge on all TeamDynamix vendor products and solutions to match against business needs.
• Permissions - create Users, Groups and assigned users to groups and roles to groups
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