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via Esplanade Travel
posted_at: 10 days agoschedule_type: Full-time
Tech Impact is now hiring Tier 1 Service Desk Engineer Help Desk in Remote. View job listing details and apply now. Job Details Job Location Remote - PA Position Type Full Time Education Level High School Salary Range 3800000 - 4000000 Travel Percentage Negligible Job Shift Day Job Category Customer Service Tier 1 Service Desk Engineer Help Desk Location Remote - Prefer East Coast Time Zone Tech Impact - Headquarters Philadelphia PA Full-Time Permanent
Tech Impact is now hiring Tier 1 Service Desk Engineer Help Desk in Remote. View job listing details and apply now. Job Details Job Location Remote - PA Position Type Full Time Education Level High School Salary Range 3800000 - 4000000 Travel Percentage Negligible Job Shift Day Job Category Customer Service Tier 1 Service Desk Engineer Help Desk Location Remote - Prefer East Coast Time Zone Tech Impact - Headquarters Philadelphia PA Full-Time Permanent Position Our Website httpswwwtechimpactorg Salary Range 38000 - 40000 Question Contact Devie Smith Talent Acquisition Manager Devietechimpactorg Or you can call her at 302-456 9329 Be a part of a fast-paced growing team that provides a solid work-life balance helping our nonprofit clients Our team of mission-focused tech professionals is passionate about moving the social sector forward with transformative applications of technology As a Tier 1 Service Desk Engineer you will work closely with our clients assisting with new technology... projects and support Tech Impact is a nonprofit on a mission to use technology to better serve the world A leading provider of technology education and solutions for nonprofits Tech Impact also operates award-winning IT and customer experience training programs designed to help young adults launch careers With offices in Philadelphia PA Wilmington DE Washington DC and Las Vegas NV Tech Impact has been delivering services since 2003 to thousands of national and international nonprofit organizations Essential Duties and Responsibilities Service Desk Support Provide end-user technical support to all clients via phone and email Troubleshoot a wide variety of technical issues Perform basic system administration functions such as user creation and password resets Escalate issues quickly and efficiently in accordance with Tech Impact SLAs Provide proactive maintenance on client workstations as directed Customer Service Respond to customer issues and challenges without manager supervision Maintain strong customer service skills when dealing with clients Advise Account Management of client support or reoccurring technical issues Essential Skills for Success in Position Excellent customer service skills Excellent troubleshooting techniques Excellent communication skills including the ability to translate technical information to non-technical users Effective analytical and creative problem-solving skills Strong organizational skills and keen attention to detail Ability to work well in a team environment to handle pressure and multiple projects simultaneously and to manage work under tight deadlines Experience in cloud-based technology such as Office 365 is a plus Must be flexible able to multi-task and enjoy working in a diverse results-oriented workplace where a premium is placed on teamwork Must have access to a car at short notice depending on location Sense of humor Benefits of Working for Tech Impact Supportive and compassionate environment that provides a work-life balance Be part of a collaborative team that is passionate about the organizations mission and using technology to make the world a better place Everyone has a voice and you have the opportunity to learn and grow to make a difference The organization shows how they care for its people by paying for most of your medical benefits and providing you a credit card to pay deductibles and copays Paid Time Off - 15 days accrued the first year and 13 Paid Holidays About Tech Impact wwwtechimpactorg Tech Impact is a nonprofit on a mission to empower communities and nonprofits to use technology to better serve the world The organization is a leading provider of technology education and solutions for nonprofits and operates award-winning IT and customer experience training programs designed to help young adults launch their careers Tech Impact offers a comprehensive suite of technology services that includes managed IT support data and strategy services telecommunications and cloud computing integration and support In 2018 it expanded its education and outreach capabilities by merging with Idealware an authoritative source for independent thoroughly researched technology resources for the social sector Tech Impacts ITWorks and CXWorks training programs have graduated hundreds of young adults with the knowledge skills and confidence they need to start their careers in the technology and customer experience industries The organization also operates Punchcode a coding bootcamp based in Las Vegas NV Employment Policy As an Equal Opportunity Employer Tech Impact embraces diversity and does not discriminate in employment on the basis of age race color creed sex gender identity religion marital status veterans status national origin disability or sexual orientation ADA Specifications Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position Requires the ability to speak hear see and use a computer and other office related equipment Also requires the ability to sit for extended periods of time stand stoop crawl and lift to 50 lbs May require local and regional travel
Show more details...
via LinkedIn
posted_at: 10 days agowork_from_home: 1
Are you a high school or college student looking for an easy and valuable experience that will further your knowledge of IT Services? Are you interested in helping your peers? Well, this is the perfect opportunity for you!
First, a little bit about us: CareerVillage is a 501(c)(3) nonprofit organization that crowdsources personalized college and career advice for young people. On our platform, you have access to over a hundred thousand professionals
Are you a high school or college student looking for an easy and valuable experience that will further your knowledge of IT Services? Are you interested in helping your peers? Well, this is the perfect opportunity for you!
First, a little bit about us: CareerVillage is a 501(c)(3) nonprofit organization that crowdsources personalized college and career advice for young people. On our platform, you have access to over a hundred thousand professionals from all industries, including Information Technology and Services, who want to give you personalized career advice and help you reach your professional goals!
CareerVillage is looking for IT students who want to deepen their own understanding of potential career and college options while simultaneously helping their peers. By asking questions through the platform, you will not only get answers to your questions but also add to our large and continuously growing library of career knowledge. A significant amount of our site visitors are... readers. By asking great questions about IT services, you can help inform others about their own career decisions. This is an opportunity for you to help yourself while also supporting your community, peers, and students of the future.
To get started, head to www.careervillage.org and create a Student profile. This is a quick 2-minute process. Once you've completed registration, you're all set to start posting questions and expanding knowledge for visitors to the platform!
If you need help or would like guidance on how to ask a fantastic question, please email hello@careervillage.org. We're always open to feedback. If you think your CareerVillage experience could be improved, let us know! This way, you'll be improving the platform for other online learners Show more details...
First, a little bit about us: CareerVillage is a 501(c)(3) nonprofit organization that crowdsources personalized college and career advice for young people. On our platform, you have access to over a hundred thousand professionals from all industries, including Information Technology and Services, who want to give you personalized career advice and help you reach your professional goals!
CareerVillage is looking for IT students who want to deepen their own understanding of potential career and college options while simultaneously helping their peers. By asking questions through the platform, you will not only get answers to your questions but also add to our large and continuously growing library of career knowledge. A significant amount of our site visitors are... readers. By asking great questions about IT services, you can help inform others about their own career decisions. This is an opportunity for you to help yourself while also supporting your community, peers, and students of the future.
To get started, head to www.careervillage.org and create a Student profile. This is a quick 2-minute process. Once you've completed registration, you're all set to start posting questions and expanding knowledge for visitors to the platform!
If you need help or would like guidance on how to ask a fantastic question, please email hello@careervillage.org. We're always open to feedback. If you think your CareerVillage experience could be improved, let us know! This way, you'll be improving the platform for other online learners Show more details...
via Science Jobs
schedule_type: Full-time
Position Overview
The Technology Coordinator position is assigned to a KU IT Technology Support Center (TSC) and is responsible for managing the technicians and activities related to solving technical issues of customers. A functional supervisory position, this job coordinates team activities with team members of the TSC at the university. The position is expected to prioritize support requests... while documenting the needs and support provided,
Position Overview
The Technology Coordinator position is assigned to a KU IT Technology Support Center (TSC) and is responsible for managing the technicians and activities related to solving technical issues of customers. A functional supervisory position, this job coordinates team activities with team members of the TSC at the university. The position is expected to prioritize support requests... while documenting the needs and support provided, and to actively resolve client requests by interpreting and troubleshooting complex issues. Serves as the first point of escalation for troubleshooting of workstations, hardware/ software, and / or printer problems. The position assists TSC users (students, faculty, staff, researchers) via telephone, email, chat and in person with a wide range of questions, problems, and requests related to classroom technologies, desktop software, hardware, peripherals, network issues, and application and other issues on a variety of different platforms including Windows, Mac OS X, and Linux.
Under direct supervision, the Technology Coordinator monitors, troubleshoots, and tests enterprise IT systems. The position provides a high degree of technical skill for the installation, repair, and maintenance of systems, and participates in the implementation of new systems and upgrades.
KU is not able to provide H-1B sponsorship for this position.
Job Description
25% - Provide general technical support via phone, email, chat, or in person. Identify if the technical issue can be quickly resolved or it needs researching by a higher-level technical support unit. Technical administration of Windows, Mac OS X, and (as qualified) Linux based Operating Systems.
20% - Assign, organize and prioritize projects for the technical support team. Work with Technical Support Center (TSC) Manager to supervise team. Provide team with function and technical direction and leadership at instruction of TSC manager. Develop and provide Key Performance Index (KPI) and Business Process Improvement (BPI) to encourage performance improvement, effectiveness and efficiency. Key elements of the performance metrics should address are Quality of Services, Customer Satisfaction, Timely Delivery, Cycle Time Reduction, Fulfilling Commitments and Alignment with KU IT Organization Mission.
20% - Troubleshoot hardware and software issues. Effectively consult with users about computer system issues, such as: requirement analysis, computer hardware/software/network system specifications, maintenance, development, support and cost.
20% - Meet customer requirements through first contact resolutions with excellent customer satisfaction. Confirm customer understanding of the solution and provide additional customer education as needed. Create and document trouble tickets as indicated by the workflow. Create and update procedures and knowledgebase articles. Develop broad and in-depth knowledge of software and hardware that are unique to the Technical Support service area.
10% - Provide quotes for new equipment procurement and consult on equipment as needed. Maintain accurate inventory information for both hardware and software products. Install and upgrade new computer equipment including imaging of new computers.
5% - Performs special projects and other duties as assigned Show more details...
The Technology Coordinator position is assigned to a KU IT Technology Support Center (TSC) and is responsible for managing the technicians and activities related to solving technical issues of customers. A functional supervisory position, this job coordinates team activities with team members of the TSC at the university. The position is expected to prioritize support requests... while documenting the needs and support provided, and to actively resolve client requests by interpreting and troubleshooting complex issues. Serves as the first point of escalation for troubleshooting of workstations, hardware/ software, and / or printer problems. The position assists TSC users (students, faculty, staff, researchers) via telephone, email, chat and in person with a wide range of questions, problems, and requests related to classroom technologies, desktop software, hardware, peripherals, network issues, and application and other issues on a variety of different platforms including Windows, Mac OS X, and Linux.
Under direct supervision, the Technology Coordinator monitors, troubleshoots, and tests enterprise IT systems. The position provides a high degree of technical skill for the installation, repair, and maintenance of systems, and participates in the implementation of new systems and upgrades.
KU is not able to provide H-1B sponsorship for this position.
Job Description
25% - Provide general technical support via phone, email, chat, or in person. Identify if the technical issue can be quickly resolved or it needs researching by a higher-level technical support unit. Technical administration of Windows, Mac OS X, and (as qualified) Linux based Operating Systems.
20% - Assign, organize and prioritize projects for the technical support team. Work with Technical Support Center (TSC) Manager to supervise team. Provide team with function and technical direction and leadership at instruction of TSC manager. Develop and provide Key Performance Index (KPI) and Business Process Improvement (BPI) to encourage performance improvement, effectiveness and efficiency. Key elements of the performance metrics should address are Quality of Services, Customer Satisfaction, Timely Delivery, Cycle Time Reduction, Fulfilling Commitments and Alignment with KU IT Organization Mission.
20% - Troubleshoot hardware and software issues. Effectively consult with users about computer system issues, such as: requirement analysis, computer hardware/software/network system specifications, maintenance, development, support and cost.
20% - Meet customer requirements through first contact resolutions with excellent customer satisfaction. Confirm customer understanding of the solution and provide additional customer education as needed. Create and document trouble tickets as indicated by the workflow. Create and update procedures and knowledgebase articles. Develop broad and in-depth knowledge of software and hardware that are unique to the Technical Support service area.
10% - Provide quotes for new equipment procurement and consult on equipment as needed. Maintain accurate inventory information for both hardware and software products. Install and upgrade new computer equipment including imaging of new computers.
5% - Performs special projects and other duties as assigned Show more details...
via LinkedIn
schedule_type: Full-timework_from_home: 1
Must live in the United States and have US Citizenship or Green Card
Summary...
This organization operates as a non-profit under the umbrella of a major Illinois university. Their main goal is to develop and refine a Global Data Pipeline Platform for the sharing of scientific research between government entities, major universities and laboratories. Their software/technologies have paved the way for advancements in many different fields of study,
Must live in the United States and have US Citizenship or Green Card
Summary...
This organization operates as a non-profit under the umbrella of a major Illinois university. Their main goal is to develop and refine a Global Data Pipeline Platform for the sharing of scientific research between government entities, major universities and laboratories. Their software/technologies have paved the way for advancements in many different fields of study, including life sciences, physics, and astronomy. They provide specific cloud-based software application and platform services used by thousands of researchers to manage their growing data management challenges. The easiest way to describe it would be a combination of a Dropbox and AWS/GCP Consul used by researchers and academics.
In the role, you'll be working as a Senior Backend Software Engineer focused on developing new features within the data transfer services, which is their core offering. They're looking for someone skilled with Python, SQL databases, REST APIs, and cloud technologies (AWS, CloudFormation, EC2, S3). This isn't just typical framework application development. You'll be building and architecting a complex component design, including client/server development with network protocols. If you're interested in challenging and meaningful work, apply now!
Qualifications
• Degree in Computer Science, a related technical or scientific field, or equivalent experience
• 3+ years experience as a Software Engineer
• Advanced skills with Python development
• 3+ years experience with SQL Databases (PostgreSQL, MySQL, SQLite)
• Experience working in a cloud-based environment (AWS preferred)
• Familiarity with continuous integration and build tools (Gitlab, Jenkins, etc)
• Mastery of one programming language and working knowledge of at least one other
• Familiarity with multiple frameworks from languages and domains
• Experiencing working in a SaaS environment
• Experience implementing REST API's
• Experience delivering large scale systems
• Working knowledge of network protocols is a plus
• Familiarity with web security based technologies is a plus (SAML, OpenID Connect, OAuth2, and PKI)
Benefits
• Full Health Benefits for Individual, Domestic Partnerships and family
• Dental, Vision, Disability Benefits
• Child and Elder Care
• Retirement Plans
• Training and development
• Tuition Benefits!
The Company is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. Job seekers in need of a reasonable accommodation may request one.
The Company seeks a diverse pool of applicants who wish to join a community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange Show more details...
Summary...
This organization operates as a non-profit under the umbrella of a major Illinois university. Their main goal is to develop and refine a Global Data Pipeline Platform for the sharing of scientific research between government entities, major universities and laboratories. Their software/technologies have paved the way for advancements in many different fields of study, including life sciences, physics, and astronomy. They provide specific cloud-based software application and platform services used by thousands of researchers to manage their growing data management challenges. The easiest way to describe it would be a combination of a Dropbox and AWS/GCP Consul used by researchers and academics.
In the role, you'll be working as a Senior Backend Software Engineer focused on developing new features within the data transfer services, which is their core offering. They're looking for someone skilled with Python, SQL databases, REST APIs, and cloud technologies (AWS, CloudFormation, EC2, S3). This isn't just typical framework application development. You'll be building and architecting a complex component design, including client/server development with network protocols. If you're interested in challenging and meaningful work, apply now!
Qualifications
• Degree in Computer Science, a related technical or scientific field, or equivalent experience
• 3+ years experience as a Software Engineer
• Advanced skills with Python development
• 3+ years experience with SQL Databases (PostgreSQL, MySQL, SQLite)
• Experience working in a cloud-based environment (AWS preferred)
• Familiarity with continuous integration and build tools (Gitlab, Jenkins, etc)
• Mastery of one programming language and working knowledge of at least one other
• Familiarity with multiple frameworks from languages and domains
• Experiencing working in a SaaS environment
• Experience implementing REST API's
• Experience delivering large scale systems
• Working knowledge of network protocols is a plus
• Familiarity with web security based technologies is a plus (SAML, OpenID Connect, OAuth2, and PKI)
Benefits
• Full Health Benefits for Individual, Domestic Partnerships and family
• Dental, Vision, Disability Benefits
• Child and Elder Care
• Retirement Plans
• Training and development
• Tuition Benefits!
The Company is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. Job seekers in need of a reasonable accommodation may request one.
The Company seeks a diverse pool of applicants who wish to join a community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange Show more details...
via Glassdoor
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
We are inviting you to be a part of our Tech Impact Team, a nonprofit,
to bring your talents together with us to make the world a better place...
• Position Is Remote
• Full-Time Permanent Position
• Tech Impact Headquarters - Philadelphia PA
• Offices In Philadelphia, Delaware, Washington DC, and Las Vegas
• Check Out Our Website: https://www.techimpact.org/
• If You Have Questions - Contact Devie Smith Email: Devie@techimpact.org Phone:
We are inviting you to be a part of our Tech Impact Team, a nonprofit,
to bring your talents together with us to make the world a better place...
• Position Is Remote
• Full-Time Permanent Position
• Tech Impact Headquarters - Philadelphia PA
• Offices In Philadelphia, Delaware, Washington DC, and Las Vegas
• Check Out Our Website: https://www.techimpact.org/
• If You Have Questions - Contact Devie Smith Email: Devie@techimpact.org Phone: 302-456-9329 Home Office / 302 530 8457 Cell
Be a part of a fast-paced, growing team that provides a solid work-life balance helping our nonprofit clients. Our team of mission-focused tech professionals is passionate about moving the social sector forward with transformative applications of technology. As an IT Security Engineer you will work closely with our clients assisting with new technology projects and support.
Tech Impact is a nonprofit on a mission to use technology to better serve the world. A leading provider of technology education and solutions for nonprofits, Tech Impact also operates award-winning IT and customer experience training programs designed to help young adults launch careers. With offices in Philadelphia PA, Wilmington DE, Washington DC, and Las Vegas NV, Tech Impact has been delivering services since 2003 to thousands of national and international nonprofit organizations.
Essential Duties and Responsibilities
• Works with the Cyber Security Team to help assess, monitor, and strengthen our’ core IT systems to keep them safe from compromise and ensure that they remain compliant with evolving best practices in systems administration and security.
• Engineers are senior-level members of the team who are responsible for high-level strategic consulting and relationship building, executing large projects that are both technically and politically complex with minimal oversight, and supporting the rest of the team in technical troubleshooting, responding to urgent security incidents, and providing high-level technical assessment and strategy.
• Execute and help other members of the team to execute projects that fall within the Cyber Security team’s set of standardized service offerings, which currently include the following:
• Infrastructure Strategy planning, involving assessment of existing network and systems architectures and developing blueprints for migrating to more streamlined setups
• Implementation of Intune tooling to protect mobile devices against threats.
• Enrolling Windows, iOS, MacOS, Android devices to Intune
• Creating Mobile Device Management policies to manage mobile devices
• Creating Mobile Application Management policies to secure applications on mobile devices
• Securing Office 365 platform
• Security Event Response, including forensic investigation, rapid vulnerability mitigation, and ad-hoc strategic planning to plug the bigger holes that led to the breach
Knowledge Skills Preferred
Above all, Infrastructure & Security Consultants have a passion for social service, excellent written and verbal skills, and an eagerness to take on new challenges and master new skills. Skills required in this position include:
• Experience with the nonprofit sector or other mechanisms for social change (including but not limited to volunteering, advocacy, and political campaign work)
• Experience working in Azure / Office 365
• Experience working in GSuite
• Experience enrolling and managing devices with GSuite
• Strong knowledge of Windows, Mac OS X, and Linux, including advanced troubleshooting skills
• Strong understanding of fundamental networking components, including DNS, DHCP, routing, IP addressing and subnetting, NAT, firewalls, etc.
• Excellent communication, writing, analytical and creative problem-solving skills
• Advanced knowledge in any of the following topics will be helpful but not required:
• Web / Email / database / file server administration
• Management of cloud-based productivity and security tools
Essential Skills for Success in Position
• Strong organizational skills and ability to work independently.
• Excellent verbal and written communications skills.
• Strong customer service skills.
• Work well independently and within a team environment.
• Manage multiple projects simultaneously with tight deadlines.
• Frequent exposure to new and challenging problems.
• Excellent troubleshooting techniques.
• Ability to translate technical information to non-technical users.
• Strong attention to detail.
• Flexible, able to multi-task, and enjoy working in a diverse, results-oriented workplace.
• Passion about the job and a little sense of humor.
Benefits of Working for Tech Impact
• Supportive and compassionate environment that provides a work-life balance.
• Be part of a collaborative team that is passionate about the organization’s mission and using technology to make the world a better place.
• Everyone has a voice, and you have the opportunity to learn and grow to make a difference.
• The organization shows how they care for its people by paying 90% of your medical benefits costs and providing you a credit card to pay deductibles and copays.
• Paid Time Off - 15 days accrued the first year and 10 Paid Holidays.
About Tech Impact (www.techimpact.org)
Tech Impact is a nonprofit on a mission to empower communities and nonprofits to use technology to better serve the world. The organization is a leading provider of technology education and solutions for nonprofits and operates award-winning IT and customer experience training programs designed to help young adults launch their careers. Tech Impact offers a comprehensive suite of technology services that includes managed IT support, data and strategy services, telecommunications, and cloud computing integration and support. In 2018, it expanded its education and outreach capabilities by merging with Idealware, an authoritative source for independent, thoroughly researched technology resources for the social sector. Tech Impact’s ITWorks and CXWorks training programs have graduated hundreds of young adults with the knowledge, skills, and confidence they need to start their careers in the technology and customer experience industries. The organization also operates Punchcode, a coding bootcamp based in Las Vegas, NV.
Employment Policy
• As an Equal Opportunity Employer, Tech Impact embraces diversity and does not discriminate in employment on the basis of age, race, color, creed, sex, gender, identity, religion, marital status, veteran’s status, national origin, disability, or sexual orientation.
• ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
• Requires the ability to speak, hear, see and use a computer and other office related equipment.
• Also requires the ability to sit for extended periods of time, stand, stoop, crawl and lift up to 50 lbs.
• May require local and regional travel.
Department: Security
This is a non-management position
This is a full time position Show more details...
to bring your talents together with us to make the world a better place...
• Position Is Remote
• Full-Time Permanent Position
• Tech Impact Headquarters - Philadelphia PA
• Offices In Philadelphia, Delaware, Washington DC, and Las Vegas
• Check Out Our Website: https://www.techimpact.org/
• If You Have Questions - Contact Devie Smith Email: Devie@techimpact.org Phone: 302-456-9329 Home Office / 302 530 8457 Cell
Be a part of a fast-paced, growing team that provides a solid work-life balance helping our nonprofit clients. Our team of mission-focused tech professionals is passionate about moving the social sector forward with transformative applications of technology. As an IT Security Engineer you will work closely with our clients assisting with new technology projects and support.
Tech Impact is a nonprofit on a mission to use technology to better serve the world. A leading provider of technology education and solutions for nonprofits, Tech Impact also operates award-winning IT and customer experience training programs designed to help young adults launch careers. With offices in Philadelphia PA, Wilmington DE, Washington DC, and Las Vegas NV, Tech Impact has been delivering services since 2003 to thousands of national and international nonprofit organizations.
Essential Duties and Responsibilities
• Works with the Cyber Security Team to help assess, monitor, and strengthen our’ core IT systems to keep them safe from compromise and ensure that they remain compliant with evolving best practices in systems administration and security.
• Engineers are senior-level members of the team who are responsible for high-level strategic consulting and relationship building, executing large projects that are both technically and politically complex with minimal oversight, and supporting the rest of the team in technical troubleshooting, responding to urgent security incidents, and providing high-level technical assessment and strategy.
• Execute and help other members of the team to execute projects that fall within the Cyber Security team’s set of standardized service offerings, which currently include the following:
• Infrastructure Strategy planning, involving assessment of existing network and systems architectures and developing blueprints for migrating to more streamlined setups
• Implementation of Intune tooling to protect mobile devices against threats.
• Enrolling Windows, iOS, MacOS, Android devices to Intune
• Creating Mobile Device Management policies to manage mobile devices
• Creating Mobile Application Management policies to secure applications on mobile devices
• Securing Office 365 platform
• Security Event Response, including forensic investigation, rapid vulnerability mitigation, and ad-hoc strategic planning to plug the bigger holes that led to the breach
Knowledge Skills Preferred
Above all, Infrastructure & Security Consultants have a passion for social service, excellent written and verbal skills, and an eagerness to take on new challenges and master new skills. Skills required in this position include:
• Experience with the nonprofit sector or other mechanisms for social change (including but not limited to volunteering, advocacy, and political campaign work)
• Experience working in Azure / Office 365
• Experience working in GSuite
• Experience enrolling and managing devices with GSuite
• Strong knowledge of Windows, Mac OS X, and Linux, including advanced troubleshooting skills
• Strong understanding of fundamental networking components, including DNS, DHCP, routing, IP addressing and subnetting, NAT, firewalls, etc.
• Excellent communication, writing, analytical and creative problem-solving skills
• Advanced knowledge in any of the following topics will be helpful but not required:
• Web / Email / database / file server administration
• Management of cloud-based productivity and security tools
Essential Skills for Success in Position
• Strong organizational skills and ability to work independently.
• Excellent verbal and written communications skills.
• Strong customer service skills.
• Work well independently and within a team environment.
• Manage multiple projects simultaneously with tight deadlines.
• Frequent exposure to new and challenging problems.
• Excellent troubleshooting techniques.
• Ability to translate technical information to non-technical users.
• Strong attention to detail.
• Flexible, able to multi-task, and enjoy working in a diverse, results-oriented workplace.
• Passion about the job and a little sense of humor.
Benefits of Working for Tech Impact
• Supportive and compassionate environment that provides a work-life balance.
• Be part of a collaborative team that is passionate about the organization’s mission and using technology to make the world a better place.
• Everyone has a voice, and you have the opportunity to learn and grow to make a difference.
• The organization shows how they care for its people by paying 90% of your medical benefits costs and providing you a credit card to pay deductibles and copays.
• Paid Time Off - 15 days accrued the first year and 10 Paid Holidays.
About Tech Impact (www.techimpact.org)
Tech Impact is a nonprofit on a mission to empower communities and nonprofits to use technology to better serve the world. The organization is a leading provider of technology education and solutions for nonprofits and operates award-winning IT and customer experience training programs designed to help young adults launch their careers. Tech Impact offers a comprehensive suite of technology services that includes managed IT support, data and strategy services, telecommunications, and cloud computing integration and support. In 2018, it expanded its education and outreach capabilities by merging with Idealware, an authoritative source for independent, thoroughly researched technology resources for the social sector. Tech Impact’s ITWorks and CXWorks training programs have graduated hundreds of young adults with the knowledge, skills, and confidence they need to start their careers in the technology and customer experience industries. The organization also operates Punchcode, a coding bootcamp based in Las Vegas, NV.
Employment Policy
• As an Equal Opportunity Employer, Tech Impact embraces diversity and does not discriminate in employment on the basis of age, race, color, creed, sex, gender, identity, religion, marital status, veteran’s status, national origin, disability, or sexual orientation.
• ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
• Requires the ability to speak, hear, see and use a computer and other office related equipment.
• Also requires the ability to sit for extended periods of time, stand, stoop, crawl and lift up to 50 lbs.
• May require local and regional travel.
Department: Security
This is a non-management position
This is a full time position Show more details...
via Northwest Arkansas Talent Network - Careers NWA
schedule_type: Full-time
(USA) Senior Manager II, Data Analytics - Technolo...
(USA) Senior Manager II, Data Analytics - Technology Strategy for Walmart.org...
Apply
Apply
• Location BENTONVILLE, AR
• Job Function -
• Employment Type Regular/Permanent
• Position Type Salary
• Requisition R-1477540
Position Summary...
What you'll do...
Do you want a high impact role where you can blend your interest in technology with a passion for giving back? As the Senior
(USA) Senior Manager II, Data Analytics - Technolo...
(USA) Senior Manager II, Data Analytics - Technology Strategy for Walmart.org...
Apply
Apply
• Location BENTONVILLE, AR
• Job Function -
• Employment Type Regular/Permanent
• Position Type Salary
• Requisition R-1477540
Position Summary...
What you'll do...
Do you want a high impact role where you can blend your interest in technology with a passion for giving back? As the Senior Manager of Technology Strategy for Walmart.org, you will be responsible for driving innovation in technology solutions for philanthropic initiatives that make a real difference in our communities and for our associates.
The job is not only challenging but also rewarding, as you will be able to see the positive impact of your work on a daily basis. To be successful in this role, we are looking for an individual with a unique blend of experience and skills.
You’ll sweep us off our feet if you have:
• Creativity: The ability to think outside the box and develop new, innovative solutions to philanthropic challenges. We are looking for someone who can help us push the boundaries of what is possible and drive meaningful change.
• Curiosity: A passion for learning and exploring new ideas. The ability to seek out new technologies, tools, and approaches that can help us achieve our philanthropic goals.
• Technical Savvy: Strong technical skills and the ability to work with a variety of software and hardware solutions. The ideal candidate should be able to assess the feasibility of different technology solutions and make informed decisions about which ones to pursue.
• Passion for Philanthropy: A deep commitment to our company's philanthropic mission and a desire to make a positive impact on our communities. We are looking for someone who is truly passionate about giving back and who can inspire that same passion into others.
• General Manager Skill Set: Strong leadership skills and the ability to manage a team of engineers, product managers, and other technical professionals. The ideal candidate should be able to develop and execute a vision for the team and be able to work collaboratively with other departments to achieve our philanthropic goals.
You’ll make an impact by:
• Gathering requirements for software development projects, utilizing creative and engaging methods such as brainstorming sessions and user surveys.
• Collaborating with cross-functional teams of developers, designers, and project managers to accomplish goals and meet project deadlines.
• Actively seeking feedback from software users, both internally and externally, to inform ongoing development and improvement efforts.
• Challenge the status quo by proposing new and innovative ideas for software features and functionality.
• Staying up-to-date on industry trends and emerging technologies, bringing new ideas and approaches to the development process.
• Celebrating successes and milestones with the team, and working together to overcome challenges and roadblocks.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Arts, Finance or related field and 4 years' experience in data analysis, data science, statistics, or related field. Option 2: Master's degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 2 years' experience in data analysis, data science, statistics, or related field. Option 3: 6 years' experience in data analysis, data science, statistics, or related field.
1 year's supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Data science, data analysis, statistics, or related field, Master’s degree in Business, Computer Science, Engineering, Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field, Related industry experience (for example, retail, merchandising, healthcare, eCommerce), Successful completion of assessments in data analysis and Business Intelligence tools and scripting languages (for example, SQL, Python, Spark, Scala, R, Power BI, or Tableau), Supervisory experience
Primary Location...
702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
"The people you work with are ready to help without hesitation to make sure you succeed, it’s just part of the culture."
— Shelby, Project Analyst
Hello, NW Arkansas
• EducationThe Amazeum
An interactive children's museum that's fun for the whole family.
• ArtCrystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
• CultureWalton Arts Center
Arkansas' premiere center for visual arts and entertainment.
• EducationThe Amazeum
An interactive children's museum that's fun for the whole family.
• ArtCrystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
• come togetherFayetteville Square
The best of shopping and restaurants, right in the heart of Fayetteville.
• CommuneBotanical Gardens
42 acres of premiere public garden space.
• ExploreDevil's Den State Park
Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.
• come togetherFayetteville Square
The best of shopping and restaurants, right in the heart of Fayetteville.
• CommuneBotanical Gardens
42 acres of premiere public garden space.
All the benefits you need for you and your family
• Multiple health plan options, including vision & dental plans for you & dependents
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Associate discounts in-store and online
• Education assistance for Associate and dependents
• Parental Leave
• Pay during military service
• Paid Time off - to include vacation, sick, parental
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.
Frequently asked questions
• On average, how long does it take to fill out an application?
On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.
• Can I change my application after submitting?
No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.
• How do you protect my personal information?
Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
• What are the recommended Internet Browsers for applying for open roles?
• Internet Explorer 8.0+
• Firefox 4.0+
• Safari 4.0+
• Chrome 12+
See All FAQs
Recently viewed jobs Show more details...
(USA) Senior Manager II, Data Analytics - Technology Strategy for Walmart.org...
Apply
Apply
• Location BENTONVILLE, AR
• Job Function -
• Employment Type Regular/Permanent
• Position Type Salary
• Requisition R-1477540
Position Summary...
What you'll do...
Do you want a high impact role where you can blend your interest in technology with a passion for giving back? As the Senior Manager of Technology Strategy for Walmart.org, you will be responsible for driving innovation in technology solutions for philanthropic initiatives that make a real difference in our communities and for our associates.
The job is not only challenging but also rewarding, as you will be able to see the positive impact of your work on a daily basis. To be successful in this role, we are looking for an individual with a unique blend of experience and skills.
You’ll sweep us off our feet if you have:
• Creativity: The ability to think outside the box and develop new, innovative solutions to philanthropic challenges. We are looking for someone who can help us push the boundaries of what is possible and drive meaningful change.
• Curiosity: A passion for learning and exploring new ideas. The ability to seek out new technologies, tools, and approaches that can help us achieve our philanthropic goals.
• Technical Savvy: Strong technical skills and the ability to work with a variety of software and hardware solutions. The ideal candidate should be able to assess the feasibility of different technology solutions and make informed decisions about which ones to pursue.
• Passion for Philanthropy: A deep commitment to our company's philanthropic mission and a desire to make a positive impact on our communities. We are looking for someone who is truly passionate about giving back and who can inspire that same passion into others.
• General Manager Skill Set: Strong leadership skills and the ability to manage a team of engineers, product managers, and other technical professionals. The ideal candidate should be able to develop and execute a vision for the team and be able to work collaboratively with other departments to achieve our philanthropic goals.
You’ll make an impact by:
• Gathering requirements for software development projects, utilizing creative and engaging methods such as brainstorming sessions and user surveys.
• Collaborating with cross-functional teams of developers, designers, and project managers to accomplish goals and meet project deadlines.
• Actively seeking feedback from software users, both internally and externally, to inform ongoing development and improvement efforts.
• Challenge the status quo by proposing new and innovative ideas for software features and functionality.
• Staying up-to-date on industry trends and emerging technologies, bringing new ideas and approaches to the development process.
• Celebrating successes and milestones with the team, and working together to overcome challenges and roadblocks.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Arts, Finance or related field and 4 years' experience in data analysis, data science, statistics, or related field. Option 2: Master's degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 2 years' experience in data analysis, data science, statistics, or related field. Option 3: 6 years' experience in data analysis, data science, statistics, or related field.
1 year's supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Data science, data analysis, statistics, or related field, Master’s degree in Business, Computer Science, Engineering, Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field, Related industry experience (for example, retail, merchandising, healthcare, eCommerce), Successful completion of assessments in data analysis and Business Intelligence tools and scripting languages (for example, SQL, Python, Spark, Scala, R, Power BI, or Tableau), Supervisory experience
Primary Location...
702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
"The people you work with are ready to help without hesitation to make sure you succeed, it’s just part of the culture."
— Shelby, Project Analyst
Hello, NW Arkansas
• EducationThe Amazeum
An interactive children's museum that's fun for the whole family.
• ArtCrystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
• CultureWalton Arts Center
Arkansas' premiere center for visual arts and entertainment.
• EducationThe Amazeum
An interactive children's museum that's fun for the whole family.
• ArtCrystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
• come togetherFayetteville Square
The best of shopping and restaurants, right in the heart of Fayetteville.
• CommuneBotanical Gardens
42 acres of premiere public garden space.
• ExploreDevil's Den State Park
Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.
• come togetherFayetteville Square
The best of shopping and restaurants, right in the heart of Fayetteville.
• CommuneBotanical Gardens
42 acres of premiere public garden space.
All the benefits you need for you and your family
• Multiple health plan options, including vision & dental plans for you & dependents
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Associate discounts in-store and online
• Education assistance for Associate and dependents
• Parental Leave
• Pay during military service
• Paid Time off - to include vacation, sick, parental
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.
Frequently asked questions
• On average, how long does it take to fill out an application?
On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.
• Can I change my application after submitting?
No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.
• How do you protect my personal information?
Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
• What are the recommended Internet Browsers for applying for open roles?
• Internet Explorer 8.0+
• Firefox 4.0+
• Safari 4.0+
• Chrome 12+
See All FAQs
Recently viewed jobs Show more details...
via Science Jobs
posted_at: 25 days agoschedule_type: Full-time
Kansas State University invites nominations and applications for the position of Chief Technology Officer.
The Chief Technology Officer (CTO) serves as the university’s senior information technology executive and leads and manages the Division of Information Technology (DIT), the university’s enterprise IT organization. The CTO provides vision, leadership, strategic planning, and oversight for... information technology throughout all functions
Kansas State University invites nominations and applications for the position of Chief Technology Officer.
The Chief Technology Officer (CTO) serves as the university’s senior information technology executive and leads and manages the Division of Information Technology (DIT), the university’s enterprise IT organization. The CTO provides vision, leadership, strategic planning, and oversight for... information technology throughout all functions and campuses of Kansas State University. The CTO will lead the university-wide strategic use of information technology to enable success in achieving the university’s teaching, research and engagement missions, provide excellent service and support to all constituents at K-State, and ensure effective and efficient academic and administrative functions. The CTO will report to the Vice President for Administration and Finance.
For a full position description and leadership profile, please visit the office of the Vice President for Administration and Finance.
For more information about Kansas State University, please view our university profile.
Why Join Us:
Kansas State University offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, paid time off – vacation, sick, and holidays. To learn more about benefits at Kansas State University, please visit: https://www.k-state.edu/hcs/benefits
Learn more about the Manhattan community at https://madeformanhattan.org/
We Support Diversity and Inclusion:
Kansas State University embraces diversity and inclusion. The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the Principles of Community.
What You’ll Need to Succeed:
Required competencies/qualifications:
Bachelor’s degree plus 10 or more years of senior level experience leading high-performing information technology, computer, and communication systems teams.
Preferred competencies/qualifications:
Master’s degree from an accredited institution in business administration, computer science, data science, information science or related field.
Knowledge, Skills and Work Experience:
Record of experience as a strategic leader who is customer and business driven with a demonstrated commitment to customer service and the ability to integrate business and technology strategies to improve an institution’s overall programs and services
Demonstrated success as a collaborator, relationship builder, and change agent, demonstrating strong interpersonal skills and ability to build coalitions and collaborative working relationships with a broad range of diverse individuals and groups, including senior executives, to achieve results
10 or more years of information management or IT management within the higher education environment— with some experience at or near the executive level
Proven record of success in an administrative leadership position with responsibility for guiding strategy, budget planning and financial management, staffing and personnel management, policy formulation, business planning and operations, continuous service improvement, and risk management
Demonstrated ability to conceptualize, launch and deliver multiple technology projects on time and within budget
Seasoned competence in at least six of following areas: 1) IT governance processes; 2) capital planning, ROI, and cost analysis; 3) process metrics and reporting; 4) enterprise architecture; 5) infrastructure and information security, privacy, and business continuity; 6) business process analysis; 7) information architecture and management; 8) systems acquisition and development; 9) operations (infrastructure and applications), 10) outsourcing, and 11) higher education practices
Ability to effectively delegate as well as to supervise, lead, manage, and develop high performing personnel and teams and foster a unified IT culture that values diversity
Innovative with the ability to think and plan strategically consistent with institutional goals and customer needs
Ability to effectively execute complex technology plans and strategies.
Strong analytical and problem-solving skills
Exceptional oral and written communication skills, including the ability to communicate effectively with technical and non-technical audiences
Experience with large enterprise applications or systems
Experience with large, ERP and/or multi-project implementations
Proven record of building close working relationships with an academic community in a higher education setting to advance the use of technology in support of academic innovation
Other Requirements:
Applicants must be currently authorized to work in the United States at the time of employment Show more details...
The Chief Technology Officer (CTO) serves as the university’s senior information technology executive and leads and manages the Division of Information Technology (DIT), the university’s enterprise IT organization. The CTO provides vision, leadership, strategic planning, and oversight for... information technology throughout all functions and campuses of Kansas State University. The CTO will lead the university-wide strategic use of information technology to enable success in achieving the university’s teaching, research and engagement missions, provide excellent service and support to all constituents at K-State, and ensure effective and efficient academic and administrative functions. The CTO will report to the Vice President for Administration and Finance.
For a full position description and leadership profile, please visit the office of the Vice President for Administration and Finance.
For more information about Kansas State University, please view our university profile.
Why Join Us:
Kansas State University offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, paid time off – vacation, sick, and holidays. To learn more about benefits at Kansas State University, please visit: https://www.k-state.edu/hcs/benefits
Learn more about the Manhattan community at https://madeformanhattan.org/
We Support Diversity and Inclusion:
Kansas State University embraces diversity and inclusion. The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the Principles of Community.
What You’ll Need to Succeed:
Required competencies/qualifications:
Bachelor’s degree plus 10 or more years of senior level experience leading high-performing information technology, computer, and communication systems teams.
Preferred competencies/qualifications:
Master’s degree from an accredited institution in business administration, computer science, data science, information science or related field.
Knowledge, Skills and Work Experience:
Record of experience as a strategic leader who is customer and business driven with a demonstrated commitment to customer service and the ability to integrate business and technology strategies to improve an institution’s overall programs and services
Demonstrated success as a collaborator, relationship builder, and change agent, demonstrating strong interpersonal skills and ability to build coalitions and collaborative working relationships with a broad range of diverse individuals and groups, including senior executives, to achieve results
10 or more years of information management or IT management within the higher education environment— with some experience at or near the executive level
Proven record of success in an administrative leadership position with responsibility for guiding strategy, budget planning and financial management, staffing and personnel management, policy formulation, business planning and operations, continuous service improvement, and risk management
Demonstrated ability to conceptualize, launch and deliver multiple technology projects on time and within budget
Seasoned competence in at least six of following areas: 1) IT governance processes; 2) capital planning, ROI, and cost analysis; 3) process metrics and reporting; 4) enterprise architecture; 5) infrastructure and information security, privacy, and business continuity; 6) business process analysis; 7) information architecture and management; 8) systems acquisition and development; 9) operations (infrastructure and applications), 10) outsourcing, and 11) higher education practices
Ability to effectively delegate as well as to supervise, lead, manage, and develop high performing personnel and teams and foster a unified IT culture that values diversity
Innovative with the ability to think and plan strategically consistent with institutional goals and customer needs
Ability to effectively execute complex technology plans and strategies.
Strong analytical and problem-solving skills
Exceptional oral and written communication skills, including the ability to communicate effectively with technical and non-technical audiences
Experience with large enterprise applications or systems
Experience with large, ERP and/or multi-project implementations
Proven record of building close working relationships with an academic community in a higher education setting to advance the use of technology in support of academic innovation
Other Requirements:
Applicants must be currently authorized to work in the United States at the time of employment Show more details...
via Jooble
posted_at: 4 days agoschedule_type: Full-time
We are looking for a founding member of the Product Technical Program Management team to partner closely with our tech org, taking on oversight of programs and processes that require cross-functional coordination and technical execution across the org in order to succeed.
For 2023, the product team’s areas of focus are growth, teamwide collaboration, and product excellence. Enabling the team’s... efforts will involve prioritization, decision
We are looking for a founding member of the Product Technical Program Management team to partner closely with our tech org, taking on oversight of programs and processes that require cross-functional coordination and technical execution across the org in order to succeed.
For 2023, the product team’s areas of focus are growth, teamwide collaboration, and product excellence. Enabling the team’s... efforts will involve prioritization, decision making, tracking execution & driving operational excellence in those areas. Process engineering and non-technical stakeholder relationships will be a key part of this role. We’re looking for someone that is passionate about people, technology, and program management at the intersection of creativity and collaboration.
What you’ll do at Figma:
• Drive complex programs and projects, involving wide varieties of technical and non-technical stakeholders, across product areas at Figma. This includes managing project priorities, schedules, ensuring projects are properly scoped and resourced, identifying risks, partnering closely with cross-functional collaborators, and clearly communicating progress and outcomes to stakeholders from IC to leadership altitudes.
• Have extensive influence in defining processes that enable greater collaboration within and across our product, engineering, and cross-functional organizations like marketing, sales, and support. This could be anything from tooling and documentation hygiene for product teams, to team-wide rituals and culture.
• Be a critical voice in the development of a best-in-class product and engineering operations culture.
Some projects you could work on:
• Run programs that cross engineering team boundaries and involve significant product, business, and coordination complexity
• Scaling and automating our personalization, survey, and customer onboarding experience platforms
• Implementing a new experimentation framework and associated best practices
• Systematizing our Localization efforts to support expansion to new markets
• Develop and implement a product-wide approach to ensuring accessibility standards are met across our product surfaces
We'd love to hear from you if you have:
• 3-6 years of technical program management, software engineering, and/or product management experience
• Expertise in organizing and driving complex initiatives like multi-team product launches and multi-quarter platform migrations
• Experience operating in ambiguity, shepherding product, process, and/or engineering programs from concept to completion
• Ability to articulate complexity in simple terms, and a knack for incorporating using metrics, end-user feedback, etc. in communications
• The ability to form close, effective stakeholder relationships and manage competing priorities and incentives
• Experience building and maintaining automated project dashboards (Asana, Mode, Datadog) and integrations
• Strong bias to action, self-motivation and curiosity, with desire to bring people together and deliver high quality results in the constantly evolving growth and excitement of a start-up culture
• Familiarity with a modern scaled web stack (AWS, Sinatra, React) would be valuable.
• Familiarity with ML and/or mobile is a plus, but not a requirement
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Read more about our team Show more details...
For 2023, the product team’s areas of focus are growth, teamwide collaboration, and product excellence. Enabling the team’s... efforts will involve prioritization, decision making, tracking execution & driving operational excellence in those areas. Process engineering and non-technical stakeholder relationships will be a key part of this role. We’re looking for someone that is passionate about people, technology, and program management at the intersection of creativity and collaboration.
What you’ll do at Figma:
• Drive complex programs and projects, involving wide varieties of technical and non-technical stakeholders, across product areas at Figma. This includes managing project priorities, schedules, ensuring projects are properly scoped and resourced, identifying risks, partnering closely with cross-functional collaborators, and clearly communicating progress and outcomes to stakeholders from IC to leadership altitudes.
• Have extensive influence in defining processes that enable greater collaboration within and across our product, engineering, and cross-functional organizations like marketing, sales, and support. This could be anything from tooling and documentation hygiene for product teams, to team-wide rituals and culture.
• Be a critical voice in the development of a best-in-class product and engineering operations culture.
Some projects you could work on:
• Run programs that cross engineering team boundaries and involve significant product, business, and coordination complexity
• Scaling and automating our personalization, survey, and customer onboarding experience platforms
• Implementing a new experimentation framework and associated best practices
• Systematizing our Localization efforts to support expansion to new markets
• Develop and implement a product-wide approach to ensuring accessibility standards are met across our product surfaces
We'd love to hear from you if you have:
• 3-6 years of technical program management, software engineering, and/or product management experience
• Expertise in organizing and driving complex initiatives like multi-team product launches and multi-quarter platform migrations
• Experience operating in ambiguity, shepherding product, process, and/or engineering programs from concept to completion
• Ability to articulate complexity in simple terms, and a knack for incorporating using metrics, end-user feedback, etc. in communications
• The ability to form close, effective stakeholder relationships and manage competing priorities and incentives
• Experience building and maintaining automated project dashboards (Asana, Mode, Datadog) and integrations
• Strong bias to action, self-motivation and curiosity, with desire to bring people together and deliver high quality results in the constantly evolving growth and excitement of a start-up culture
• Familiarity with a modern scaled web stack (AWS, Sinatra, React) would be valuable.
• Familiarity with ML and/or mobile is a plus, but not a requirement
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Read more about our team Show more details...
via Science Jobs
schedule_type: Full-time
ROLE SUMMARY:
The Data and Cross Platform Lead team is responsible for ensuring a baseline cohesiveness across Pfizer’s Customer Engagement Platforms and Technology to ensure a consistent technology & data strategy across products, platforms and business lines....
The Business Lead represents business goals and serves as the voice of the customer to digital partners. They provide insights into the overall strategy and key outcomes that are
ROLE SUMMARY:
The Data and Cross Platform Lead team is responsible for ensuring a baseline cohesiveness across Pfizer’s Customer Engagement Platforms and Technology to ensure a consistent technology & data strategy across products, platforms and business lines....
The Business Lead represents business goals and serves as the voice of the customer to digital partners. They provide insights into the overall strategy and key outcomes that are expected (e.g., increase customer awareness)
BLs partner with Product Group level roles, e.g., Group Product Manager, often on strategic intake demand that drives new capabilities withing the Digital product portfolio. They also help shape key product group artifacts and provide expertise and feedback to guide product groups during the delivery (e.g., provide feedback on Epics)
ROLE RESPONSIBILITIES:
• The Cross Platform and Data Lead team is responsible for ensuring cohesive architecture across Customer Engagement Platforms and for ensuring baseline data analysis and utilization across business lines; including:
• Responsible for ensuring 1st party customer data is consistently available across marketing and sales experiences to enable a 360 view of the customer
• Responsible for enabling 1st party data into ingestible audiences for use by media, CRM and Sales teams
• Responsible for ensuring performance marketing data is available and normalized for analytics and measurement
• Identifying and managing SaaS Reporting Solutions that fill gaps and/or enhance internal solutions
• Defining a Marketing Taxonomy that enables cohesive performance analysis to enable marketing measurement and standards
• Set data standards for cross-cutting “policy” questions that affect multiple categories of platforms and technologies (e.g., topics like metadata, content tagging, data lake)
• Partner with Analytics and Insights on the exploration of next gen data platforms and AI applications.
• Define 1st-party data vision and strategy, including exploring data enrichment opportunities, defining potential connectivity across different data assets (both 1st and 3rd party)
• Build and maintain consumer data infrastructure (e.g., specific fields and definition), and structure definitions to match business requirements, optimize insight generation, and accommodate additional types of data
• Provide portfolio supervision of business requirements mapped against different technology products (e.g., if there are interdependencies for a platform across platform categories [like Veeva], or if two categories of techs are addressing similar business requirements)
• Drive standardization of technology products across categories and platforms, and centralize / streamline decision-making across products / markets and stakeholders from different categories to ensure business requirements are met effectively and efficiently
• Maintain visibility on other emerging areas that may require additional support, and facilitate additional resource decisions as needed (e.g., for Account, Institutional and Payer Tech)
• Develop a holistic view of customer engagement platforms and technologies across full ecosystem, including technologies owned by related functional areas such as OpsTech, AnalyticsTech, MediaTech; understand and anticipate significant interdependencies between platforms
• Serve as a primary point of contact for Platforms & Technology for new opportunities
• Collaborate closely with stakeholders within the CMO organization and other organizations within Pfizer, including:
• Collaborate with Planning and Creative, CRM Tech, AdTech and Customer Facing Tech teams and Global Medical Excellence & Innovation team to coordinate policy standards, business requirements, budget allocation
• Collaborate with Digital team for standards applicable cross-platform (e.g., metadata linkage), and with Digital Enterprise Product Model during development
• Collaborate with relevant functional stakeholders (e.g., PX, R&D) to enable integration of requirements across platforms
• Collaborate with the Performance Marketing team to appropriately leverage first-party data (for applicable platforms)
• Collaborate with the Performance Analytics and Campaign Optimization group’s Platform Management Analytics team to collect product-related analytics insights (e.g., utilization of different features or tools)
• Collaborate with Global Marketing Excellence to embed and evolve workflows after cross-platform changes
• Collaborate with Commercial GTM Strategy & Innovation to enable tech/platform innovation across platforms
• Lead a global team of ~4-5 people (primarily based in US)
QUALIFICATIONS:
Basic qualifications
• Bachelor's degree with 12+ years of related field experience in:
• Being customer-obsessed, innovative, and results-oriented Business Lead
• Technology and data design and architecture
• Product Management, Product Owner, Product Analyst, or other related product roles
• Marketing and media technology
• Leading and understand agile ways of working and product development lifecycle
• Leveraging 1st and 3rd party data to improve site KPIs
• Navigating consumer privacy and/or healthcare data landscape at scale
• Deep understanding and passion for platform systems, technologies, and APIs incl. hands-on experience with using / developing various Commercial / Media / Marketing / Medical platforms and technology
• Experience working cross-functionality to identify and prioritize business requirements
• Experience evaluating product opportunities strategically and making prioritization trade-offs, leveraging large datasets to make data-driven product decisions, while collaborating with multiple stakeholders and cross-functional teams
• Ability to set a vision and collaborate cross-functionally to deliver on OKRs
• Exceptional interpersonal skills and mastery of working in a matrixed environment
• Self-motivated with demonstrated ability to execute with speed and high quality
• Demonstrated business acumen, strong analytical skills and strategic mindset
• Track record of strong networking and working collaboratively across functions and geographies
• Role model for the PFE Values (Courage, Excellence, Equity and Joy)
• Lead cross-functional and cross-business projects and initiatives, identifying risks and removing roadblocks to enable teams to achieve successful delivery
• Demonstrated analytical and conceptual problem-solving skills
• Strong writing, presentation, and influencing skills
• Demonstrate ability to thrive under pressure, to take accountability, and to meet deadlines
• Strong project and time management, organizational skills
• Discretion and trustworthiness in dealing with confidential information
• Ability to work in agile operating model and culture
Preferred qualifications
• Master from an accredited college or university is helpful and preferred in one of the following or related fields: Business (MBA), Engineering, Operations Research, Management Science, Economics, etc.
• Prior experience as platforms and technology product manager / business lead in pharma or in a high-growth startup
• Any US location preferred for this role - international locations also considered, with flexibility to work with US time-zone on regular basis
• Broad knowledge of the pharmaceutical industry and healthcare environment; experience in commercial and payer roles is an advantage
Other Job Details:
• Last Date to Apply for Job: April 28, 2023
• Additional Location Information: Any US Pfizer Site preferred
• #Martech #productmanager #CMO
Relocation assistance may be available based on business needs and/or eligibility.
Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Marketing and Market Research
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The Data and Cross Platform Lead team is responsible for ensuring a baseline cohesiveness across Pfizer’s Customer Engagement Platforms and Technology to ensure a consistent technology & data strategy across products, platforms and business lines....
The Business Lead represents business goals and serves as the voice of the customer to digital partners. They provide insights into the overall strategy and key outcomes that are expected (e.g., increase customer awareness)
BLs partner with Product Group level roles, e.g., Group Product Manager, often on strategic intake demand that drives new capabilities withing the Digital product portfolio. They also help shape key product group artifacts and provide expertise and feedback to guide product groups during the delivery (e.g., provide feedback on Epics)
ROLE RESPONSIBILITIES:
• The Cross Platform and Data Lead team is responsible for ensuring cohesive architecture across Customer Engagement Platforms and for ensuring baseline data analysis and utilization across business lines; including:
• Responsible for ensuring 1st party customer data is consistently available across marketing and sales experiences to enable a 360 view of the customer
• Responsible for enabling 1st party data into ingestible audiences for use by media, CRM and Sales teams
• Responsible for ensuring performance marketing data is available and normalized for analytics and measurement
• Identifying and managing SaaS Reporting Solutions that fill gaps and/or enhance internal solutions
• Defining a Marketing Taxonomy that enables cohesive performance analysis to enable marketing measurement and standards
• Set data standards for cross-cutting “policy” questions that affect multiple categories of platforms and technologies (e.g., topics like metadata, content tagging, data lake)
• Partner with Analytics and Insights on the exploration of next gen data platforms and AI applications.
• Define 1st-party data vision and strategy, including exploring data enrichment opportunities, defining potential connectivity across different data assets (both 1st and 3rd party)
• Build and maintain consumer data infrastructure (e.g., specific fields and definition), and structure definitions to match business requirements, optimize insight generation, and accommodate additional types of data
• Provide portfolio supervision of business requirements mapped against different technology products (e.g., if there are interdependencies for a platform across platform categories [like Veeva], or if two categories of techs are addressing similar business requirements)
• Drive standardization of technology products across categories and platforms, and centralize / streamline decision-making across products / markets and stakeholders from different categories to ensure business requirements are met effectively and efficiently
• Maintain visibility on other emerging areas that may require additional support, and facilitate additional resource decisions as needed (e.g., for Account, Institutional and Payer Tech)
• Develop a holistic view of customer engagement platforms and technologies across full ecosystem, including technologies owned by related functional areas such as OpsTech, AnalyticsTech, MediaTech; understand and anticipate significant interdependencies between platforms
• Serve as a primary point of contact for Platforms & Technology for new opportunities
• Collaborate closely with stakeholders within the CMO organization and other organizations within Pfizer, including:
• Collaborate with Planning and Creative, CRM Tech, AdTech and Customer Facing Tech teams and Global Medical Excellence & Innovation team to coordinate policy standards, business requirements, budget allocation
• Collaborate with Digital team for standards applicable cross-platform (e.g., metadata linkage), and with Digital Enterprise Product Model during development
• Collaborate with relevant functional stakeholders (e.g., PX, R&D) to enable integration of requirements across platforms
• Collaborate with the Performance Marketing team to appropriately leverage first-party data (for applicable platforms)
• Collaborate with the Performance Analytics and Campaign Optimization group’s Platform Management Analytics team to collect product-related analytics insights (e.g., utilization of different features or tools)
• Collaborate with Global Marketing Excellence to embed and evolve workflows after cross-platform changes
• Collaborate with Commercial GTM Strategy & Innovation to enable tech/platform innovation across platforms
• Lead a global team of ~4-5 people (primarily based in US)
QUALIFICATIONS:
Basic qualifications
• Bachelor's degree with 12+ years of related field experience in:
• Being customer-obsessed, innovative, and results-oriented Business Lead
• Technology and data design and architecture
• Product Management, Product Owner, Product Analyst, or other related product roles
• Marketing and media technology
• Leading and understand agile ways of working and product development lifecycle
• Leveraging 1st and 3rd party data to improve site KPIs
• Navigating consumer privacy and/or healthcare data landscape at scale
• Deep understanding and passion for platform systems, technologies, and APIs incl. hands-on experience with using / developing various Commercial / Media / Marketing / Medical platforms and technology
• Experience working cross-functionality to identify and prioritize business requirements
• Experience evaluating product opportunities strategically and making prioritization trade-offs, leveraging large datasets to make data-driven product decisions, while collaborating with multiple stakeholders and cross-functional teams
• Ability to set a vision and collaborate cross-functionally to deliver on OKRs
• Exceptional interpersonal skills and mastery of working in a matrixed environment
• Self-motivated with demonstrated ability to execute with speed and high quality
• Demonstrated business acumen, strong analytical skills and strategic mindset
• Track record of strong networking and working collaboratively across functions and geographies
• Role model for the PFE Values (Courage, Excellence, Equity and Joy)
• Lead cross-functional and cross-business projects and initiatives, identifying risks and removing roadblocks to enable teams to achieve successful delivery
• Demonstrated analytical and conceptual problem-solving skills
• Strong writing, presentation, and influencing skills
• Demonstrate ability to thrive under pressure, to take accountability, and to meet deadlines
• Strong project and time management, organizational skills
• Discretion and trustworthiness in dealing with confidential information
• Ability to work in agile operating model and culture
Preferred qualifications
• Master from an accredited college or university is helpful and preferred in one of the following or related fields: Business (MBA), Engineering, Operations Research, Management Science, Economics, etc.
• Prior experience as platforms and technology product manager / business lead in pharma or in a high-growth startup
• Any US location preferred for this role - international locations also considered, with flexibility to work with US time-zone on regular basis
• Broad knowledge of the pharmaceutical industry and healthcare environment; experience in commercial and payer roles is an advantage
Other Job Details:
• Last Date to Apply for Job: April 28, 2023
• Additional Location Information: Any US Pfizer Site preferred
• #Martech #productmanager #CMO
Relocation assistance may be available based on business needs and/or eligibility.
Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Marketing and Market Research
#LI-PFE Show more details...
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