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What is TechSmith’s privacy policy? Answer: TechSmith takes customer privacy seriously and is committed to protecting the privacy of its customers. TechSmith’s privacy policy outlines how TechSmith collects, stores, and uses customer data. The policy includes information about the types of data collected, how the data is used, and how customers can access and delete their data. TechSmith’s privacy policy also explains how customers can opt-out of certain data collection and usage practices.
What is TechSmith? Answer: TechSmith is a leading provider of screen capture and recording software and services for individuals, businesses, and educational institutions. Founded in 1987, TechSmith has become a leader in the industry, helping people communicate more effectively using images and videos. TechSmith’s products include Snagit, Camtasia, Morae, and Jing. Snagit is a screen capture and editing tool; Camtasia is a video recording and editing software; Morae is a usability testing tool; and Jing is a free screencasting software. TechSmith also offers professional services for creating and delivering effective video communications.
Does TechSmith offer any professional services? Answer: Yes, TechSmith offers a variety of professional services to help customers create and deliver effective video communications. TechSmith offers services such as video production, video training, video marketing, and video accessibility. TechSmith’s team of video experts can help customers with all stages of video production, from concept to delivery. The video services are available in both on-site and remote formats.
How do I update my TechSmith product? Answer: All TechSmith products are regularly updated with new features and improvements. To ensure that you’re using the latest version of the product, you can check for updates in the product itself. For Snagit and Camtasia, you can check for updates by going to the “Help” menu and selecting “Check for Updates.” For Morae and Jing, you can check for updates by going to the “Help” menu and selecting “Check for Updates Now.”
How can I get started with TechSmith products? Answer: Getting started with TechSmith products is easy. For Snagit, Camtasia, and Morae, you can purchase the software directly from TechSmith’s website. For Jing, you can download the free version directly from the website. Once you have the software, you can follow the step-by-step tutorials available on the TechSmith website to learn the basics. You can also access additional resources such as tutorials, templates, and video guides to help you get the most out of your TechSmith product.
How much do TechSmith products cost? Answer: The cost of TechSmith products depends on the product and license type. Snagit and Camtasia are available in both perpetual and subscription licenses, with prices ranging from $49.95 to $249.95. Morae is available in a perpetual license for $895, and Jing is free for personal use. Additionally, TechSmith offers volume and academic discounts, as well as upgrade discounts for existing customers.
What is TechSmith’s refund policy? Answer: TechSmith offers a 30-day money-back guarantee on all its products. If you are not completely satisfied with your purchase within the first 30 days, you can contact TechSmith to request a full refund. This refund policy applies to all of TechSmith’s products, including Snagit, Camtasia, Morae, and Jing. However, the refund policy does not apply to any professional services offered by TechSmith.
What products does TechSmith offer? Answer: TechSmith offers four main products: Snagit, Camtasia, Morae, and Jing. Snagit is a screen capture and editing tool, allowing users to capture and edit images from their computer screens. Camtasia is a powerful video recording and editing software for creating instructional videos, training videos, and marketing videos. Morae is a usability testing tool for testing and recording user interactions with web or software applications. Jing is a free screencasting software for quickly capturing and sharing images and video.
What types of support does TechSmith offer? Answer: TechSmith offers several different types of support to help customers with their product needs. The TechSmith website provides step-by-step tutorials and video guides to help customers learn how to use the software. Additionally, TechSmith offers a knowledge base with articles and FAQs to help customers find answers to their questions. For further assistance, customers can contact TechSmith’s customer service team via email, phone, or live chat.
Does TechSmith offer discounts for students and educators? Answer: Yes, TechSmith offers discounts for students and educators. Students and educators can receive discounts of up to 50% off the retail price of Snagit, Camtasia, and Morae. To receive the discount, students and educators must provide proof of enrollment or employment at an accredited educational institution. The discounted prices are only available to qualified individuals.