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Most recent job postings at Templafy
via ZipRecruiter
posted_at: 9 days agoschedule_type: Full-time
This position is based out of NYC.
About us...
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and more.
Founded in Copenhagen, Denmark, in 2014, Templafy's
This position is based out of NYC.
About us...
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and more.
Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our 60+ employee nationalities found at offices around the world. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over 200 million in funding from Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.
What we're looking for:
As a Solutions Engineer, you will be responsible for the technical aspect of the customer journey. You will work very closely with the prospect/customer to effectively implement the Templafy platform while cultivating an effective post-live relationship.
The ideal candidate will have a solid technical background, a problem-solving mindset, the desire to apply their skills in troubleshooting to find exemplary solutions and dedication for delivering a first-class customer experience.
Solutions Engineering collaborates closely with Technical Sales Engineering, Implementation Managers, Technical Support team and Solution Partners by assisting them when needed throughout any part of the customer life cycle.
Responsibilities:
• Apply specialized knowledge when needed throughout the entire customer journey.
• Assist Pre-Sales on client calls or as a contributor on POCs.
• Design the Architecture of the Email signature servers based on the customer setup.
• Assist the Implementation team in effectively delivering the Email Signature Server solutions.
• Be the technical resource to customers while scoping and deploying Templafy Email signature servers.
• Handle the advance support requests and work closely with our technical support team to enable them on ongoing support cases or escalations.
• As a specialist within an area, you'll be the owner of our documentation and responsible for maintaining an internal and external knowledge base as well as other relevant collateral to support the sales, CS, and technical support teams.
• Work closely with Engineering and Product teams to improve the capabilities of our solution. You'll be part of the product development and release cycle by bringing detailed technical knowledge from our clients to Product & Engineering.
• Training of Templafy technical teams and partners.
Requirements:
• 3+ years of experience in technical implementation of cloud-based SaaS software
• Documented experience of technical project management in large enterprises with complex IT infrastructure
• Familiarity with Azure, Docker, or Kubernetes
• Effective stakeholder management skills
• Ambition, self-motivation and willingness to learn
• Great communication and problem-solving skills
• Collaborative mindset
Employee Benefits:
• Employee equity program
• Comprehensive health insurance
• Parental leave
• Commuter Benefits
• Unlimited time off
• 401K
• Employee Assistance Program
• Company discount program
• Flexible work environment
We interact freely across teams and are dedicated to building a strong company culture with an emphasis on career development and plenty of social events.
Compensation
Base Salary: $140-150k. Exact compensation may vary based on skills, experience, and location.
Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status Show more details...
About us...
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and more.
Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our 60+ employee nationalities found at offices around the world. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over 200 million in funding from Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.
What we're looking for:
As a Solutions Engineer, you will be responsible for the technical aspect of the customer journey. You will work very closely with the prospect/customer to effectively implement the Templafy platform while cultivating an effective post-live relationship.
The ideal candidate will have a solid technical background, a problem-solving mindset, the desire to apply their skills in troubleshooting to find exemplary solutions and dedication for delivering a first-class customer experience.
Solutions Engineering collaborates closely with Technical Sales Engineering, Implementation Managers, Technical Support team and Solution Partners by assisting them when needed throughout any part of the customer life cycle.
Responsibilities:
• Apply specialized knowledge when needed throughout the entire customer journey.
• Assist Pre-Sales on client calls or as a contributor on POCs.
• Design the Architecture of the Email signature servers based on the customer setup.
• Assist the Implementation team in effectively delivering the Email Signature Server solutions.
• Be the technical resource to customers while scoping and deploying Templafy Email signature servers.
• Handle the advance support requests and work closely with our technical support team to enable them on ongoing support cases or escalations.
• As a specialist within an area, you'll be the owner of our documentation and responsible for maintaining an internal and external knowledge base as well as other relevant collateral to support the sales, CS, and technical support teams.
• Work closely with Engineering and Product teams to improve the capabilities of our solution. You'll be part of the product development and release cycle by bringing detailed technical knowledge from our clients to Product & Engineering.
• Training of Templafy technical teams and partners.
Requirements:
• 3+ years of experience in technical implementation of cloud-based SaaS software
• Documented experience of technical project management in large enterprises with complex IT infrastructure
• Familiarity with Azure, Docker, or Kubernetes
• Effective stakeholder management skills
• Ambition, self-motivation and willingness to learn
• Great communication and problem-solving skills
• Collaborative mindset
Employee Benefits:
• Employee equity program
• Comprehensive health insurance
• Parental leave
• Commuter Benefits
• Unlimited time off
• 401K
• Employee Assistance Program
• Company discount program
• Flexible work environment
We interact freely across teams and are dedicated to building a strong company culture with an emphasis on career development and plenty of social events.
Compensation
Base Salary: $140-150k. Exact compensation may vary based on skills, experience, and location.
Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status Show more details...
via Greenhouse
schedule_type: Full-time
This position is based in New York City.
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and... more.
Founded in Copenhagen, Denmark, in 2014, Templafy’s
This position is based in New York City.
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and... more.
Founded in Copenhagen, Denmark, in 2014, Templafy’s success is built by our 60+ employee nationalities found at offices around the world. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over 200 million in funding from Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capita
What we’re looking for:
Reporting to the Global VP of Sales and Account Management, the Director of Global Accounts will drive the growth of net new Strategic Accounts and all North American Existing Business Responsibilities include (but are not limited to):
• Own the overall business performance of Templafy’s Global Strategic Accounts & all key accounts in the region - Accountable for New ARR, Growth, and Retention.
• Build the team and culture. Set the tone for North America and show leadership to all go-to-market teams, including those not in your direct org.
• Partner with the global talent teams to identify, attract, hire, develop and retain top sales talent.
• Coach and guide both new and existing business reps through a complex sales process. Create the platform for success
• Personally work with the largest prospects and customers to drive satisfaction, further engagement and revenue
• Collaborate with the leadership team and cross-functional partners to rapidly scale the team and business. Build strong relationships virtually and physically and drive clarity and consensus to ensure the region is successful.
• Collaborate with other functional leaders to influence and enhance the product roadmap.
• Align the GTM motion by geography and customer segment as required.
• Provide accurate sales forecast information by driving operational compliance and efficiency through disciplined use of process and methodology.
Requirements:
• 4+ years leading sales account executives and account managers
• 7-10 years of SaaS sales experience
• Experience in Enterprise sales highly desirable
• Experience building strong sales teams
• Strong operator, strategic thinker and executor - has a playbook of operational processes, can set the region’s strategy and get into deals
• Excellent communication skills, ability to build relationships and work cross-functionally
• Deep understanding of an Enterprise Application SaaS sales process (Document/Content management experience advantageous).
• Demonstrated success moving up market in an early stage SaaS business
• Adept at change management
• Proven ability to implement development/progression plans for North American sales & Account Management Staff
• Ability to lead with a methodical, data and process-driven approach . A working understanding of MEDDIC highly desirable.
• Effective internal partnership skills with other functions - sales enablement, marketing, customer success, product, etc
• Experience of defining and executing a strong channel & partner strategy for the region
• A background working in very high-growth companies (with double-to-triple digital growth expectations)
Employee Benefits:
• Employee equity program
• Comprehensive health insurance
• Parental leave
• Commuter Benefits
• Unlimited time off
• 401K
• Employee Assistance Program
• Company discount program
• Flexible work environment
We interact freely across teams and are dedicated to building a strong company culture with an emphasis on career development and plenty of social events.
Compensation
Base Salary: $180,000-$240,000. Exact compensation may vary based on skills, experience, and location.
What else to know:
The position is a great opportunity to join, influence and impact a company in rapid growth with an abundance of organizational and development opportunities. You will become a key part of the team, and your work will have direct influence on the growth of the company.
Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status Show more details...
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and... more.
Founded in Copenhagen, Denmark, in 2014, Templafy’s success is built by our 60+ employee nationalities found at offices around the world. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over 200 million in funding from Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capita
What we’re looking for:
Reporting to the Global VP of Sales and Account Management, the Director of Global Accounts will drive the growth of net new Strategic Accounts and all North American Existing Business Responsibilities include (but are not limited to):
• Own the overall business performance of Templafy’s Global Strategic Accounts & all key accounts in the region - Accountable for New ARR, Growth, and Retention.
• Build the team and culture. Set the tone for North America and show leadership to all go-to-market teams, including those not in your direct org.
• Partner with the global talent teams to identify, attract, hire, develop and retain top sales talent.
• Coach and guide both new and existing business reps through a complex sales process. Create the platform for success
• Personally work with the largest prospects and customers to drive satisfaction, further engagement and revenue
• Collaborate with the leadership team and cross-functional partners to rapidly scale the team and business. Build strong relationships virtually and physically and drive clarity and consensus to ensure the region is successful.
• Collaborate with other functional leaders to influence and enhance the product roadmap.
• Align the GTM motion by geography and customer segment as required.
• Provide accurate sales forecast information by driving operational compliance and efficiency through disciplined use of process and methodology.
Requirements:
• 4+ years leading sales account executives and account managers
• 7-10 years of SaaS sales experience
• Experience in Enterprise sales highly desirable
• Experience building strong sales teams
• Strong operator, strategic thinker and executor - has a playbook of operational processes, can set the region’s strategy and get into deals
• Excellent communication skills, ability to build relationships and work cross-functionally
• Deep understanding of an Enterprise Application SaaS sales process (Document/Content management experience advantageous).
• Demonstrated success moving up market in an early stage SaaS business
• Adept at change management
• Proven ability to implement development/progression plans for North American sales & Account Management Staff
• Ability to lead with a methodical, data and process-driven approach . A working understanding of MEDDIC highly desirable.
• Effective internal partnership skills with other functions - sales enablement, marketing, customer success, product, etc
• Experience of defining and executing a strong channel & partner strategy for the region
• A background working in very high-growth companies (with double-to-triple digital growth expectations)
Employee Benefits:
• Employee equity program
• Comprehensive health insurance
• Parental leave
• Commuter Benefits
• Unlimited time off
• 401K
• Employee Assistance Program
• Company discount program
• Flexible work environment
We interact freely across teams and are dedicated to building a strong company culture with an emphasis on career development and plenty of social events.
Compensation
Base Salary: $180,000-$240,000. Exact compensation may vary based on skills, experience, and location.
What else to know:
The position is a great opportunity to join, influence and impact a company in rapid growth with an abundance of organizational and development opportunities. You will become a key part of the team, and your work will have direct influence on the growth of the company.
Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status Show more details...
via Greenhouse
schedule_type: Full-time
This position is based in New York City.
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and... more.
Founded in Copenhagen, Denmark, in 2014, Templafy’s
This position is based in New York City.
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and... more.
Founded in Copenhagen, Denmark, in 2014, Templafy’s success is built by our 60+ employee nationalities found at offices around the world. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over 200 million in funding from Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.
What we're looking for:
We are looking for a manager for our newly formed team of Solutions Consultants in North America. The team consists of 4 North America individuals, formerly Pre- and Post-Sales Engineers, who now have joined forces into Solutions Consultants. The team is accountable for establishing technical and product expertise along the entire customer life cycle – from prospects to expansions with existing customers. As a lead, you will ensure a smooth transition into the new role and build a team of trusted technical advisors that define outstanding technical solutions for client stakeholders and provide proof points from custom product demonstrations, to PoCs, to owning the dialogue with the prospect's technical team. As a people leader you show accountability and strategic initiative for your team and are passionate about the success of each team member. The Solutions Consultant team is a part of the Commercial organization, and you will on a day-to-day work along side Account Executives, Account Managers and Customer Success Managers.
Responsibilities:
• Be a proactive and hands-on mentor that challenges the team to grow.
• Provide continuous feedback to the team and support on opportunities with your commercial and technical expertise, for example in technical qualification, PoCs, RFPs
• Own key metrics for the North American region such as PoC success rate, win-rate, conversion (influenced ARR).
• Define and strengthen collaboration with internal teams such as Customer success managers, Account Executives and Account Managers to form strong deal teams.
• Be an advocate for our mission of eliminating manual document work and represent your team’s efforts in QBRs and larger company events.
• Support the team and department with feedback loops to Product and Engineering.
• Own internal initiatives such as e.g., upskilling initiatives, collecting proof-points, sharing of best-practices etc.
Requirements
• Academic background in Engineering, Software, or an interdisciplinary field or equivalent experience
• 5+ years of experience in Solution selling e.g., as a Sales Engineer, Consultant or Architect and at least 2+ years of managing and directing a team.
• Demonstrated successfully working with large global enterprises and understand a decision and buying process.
• Understanding and comfortable can navigate within enterprise architecture and application landscape.
• Strong customer relationship and people skills together with strong verbal, communication, and presentation skills.
• Great project management and change management skills.
• Value based selling methods and motions e.g., Command of the Message and opportunity qualification processes such as MEDDPICC.
Employee Benefits:
• Employee equity program
• Comprehensive health insurance
• Parental leave
• Commuter Benefits
• Unlimited time off
• 401K
• Employee Assistance Program
• Company discount program
• Flexible work environment
What else to know:
The position is a great opportunity to join, influence and impact a company in rapid growth with an abundance of organizational and development opportunities. You will become a key part of the team, and your work will have direct influence on the growth of the company.
We interact freely across teams and are dedicated to building a positive company culture with an emphasis on career development and plenty of social events.
Compensation:
Base Salary: $160,000- 184,000 + Commission. Exact compensation may vary based on skills, experience, and location Show more details...
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and... more.
Founded in Copenhagen, Denmark, in 2014, Templafy’s success is built by our 60+ employee nationalities found at offices around the world. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over 200 million in funding from Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.
What we're looking for:
We are looking for a manager for our newly formed team of Solutions Consultants in North America. The team consists of 4 North America individuals, formerly Pre- and Post-Sales Engineers, who now have joined forces into Solutions Consultants. The team is accountable for establishing technical and product expertise along the entire customer life cycle – from prospects to expansions with existing customers. As a lead, you will ensure a smooth transition into the new role and build a team of trusted technical advisors that define outstanding technical solutions for client stakeholders and provide proof points from custom product demonstrations, to PoCs, to owning the dialogue with the prospect's technical team. As a people leader you show accountability and strategic initiative for your team and are passionate about the success of each team member. The Solutions Consultant team is a part of the Commercial organization, and you will on a day-to-day work along side Account Executives, Account Managers and Customer Success Managers.
Responsibilities:
• Be a proactive and hands-on mentor that challenges the team to grow.
• Provide continuous feedback to the team and support on opportunities with your commercial and technical expertise, for example in technical qualification, PoCs, RFPs
• Own key metrics for the North American region such as PoC success rate, win-rate, conversion (influenced ARR).
• Define and strengthen collaboration with internal teams such as Customer success managers, Account Executives and Account Managers to form strong deal teams.
• Be an advocate for our mission of eliminating manual document work and represent your team’s efforts in QBRs and larger company events.
• Support the team and department with feedback loops to Product and Engineering.
• Own internal initiatives such as e.g., upskilling initiatives, collecting proof-points, sharing of best-practices etc.
Requirements
• Academic background in Engineering, Software, or an interdisciplinary field or equivalent experience
• 5+ years of experience in Solution selling e.g., as a Sales Engineer, Consultant or Architect and at least 2+ years of managing and directing a team.
• Demonstrated successfully working with large global enterprises and understand a decision and buying process.
• Understanding and comfortable can navigate within enterprise architecture and application landscape.
• Strong customer relationship and people skills together with strong verbal, communication, and presentation skills.
• Great project management and change management skills.
• Value based selling methods and motions e.g., Command of the Message and opportunity qualification processes such as MEDDPICC.
Employee Benefits:
• Employee equity program
• Comprehensive health insurance
• Parental leave
• Commuter Benefits
• Unlimited time off
• 401K
• Employee Assistance Program
• Company discount program
• Flexible work environment
What else to know:
The position is a great opportunity to join, influence and impact a company in rapid growth with an abundance of organizational and development opportunities. You will become a key part of the team, and your work will have direct influence on the growth of the company.
We interact freely across teams and are dedicated to building a positive company culture with an emphasis on career development and plenty of social events.
Compensation:
Base Salary: $160,000- 184,000 + Commission. Exact compensation may vary based on skills, experience, and location Show more details...
via Built In NYC
posted_at: 9 days agoschedule_type: Full-timesalary: 100K–140K a year
This position is based in NYC.
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and more...
Founded in Copenhagen, Denmark, in 2014, Templafy’s success
This position is based in NYC.
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and more...
Founded in Copenhagen, Denmark, in 2014, Templafy’s success is built by our 60+ employee nationalities found at offices around the world. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over 200 million in funding from Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.
What we’re looking for:
We are looking for a Senior Technical Support Engineer to join our already skilled global team of 5 full-time Technical Support Engineers.
As a Senior Technical Support Engineer, you will be responsible for providing daily enterprise support to our customers, partners and colleagues via screen sharing, email and chat. You will serve as an escalation point in support, troubleshooting highly complex issues and taking ownership of technical escalations, ensuring effective and efficient resolution without delay.
You will work closely but not exclusively with the customer organization, product managers and engineers, ensuring the effective resolution of reported technical issues, escalations.
Besides a strong technical foundation, you must communicate well, both written and verbally, operate independently and thrive in the intersection between Customer Support and Technology. To ensure support continuity, you may also be required to participate in on-call rotations to cover out-of-hours support.
It is expected for you to contribute with ideas, initiatives, and best practices to ensure the continued effectiveness and success of the support function with business requirements in mind as we continue to grow.
The role will expose you to SaaS technologies and environments in addition to growth opportunities personally as well as professionally. As we continue to scale, you will be able to look forward to perusing further opportunities at Templafy.
Responsibilities:
• Daily enterprise support to our customers, partners and colleagues, ensuring SLAs are met or exceeded.
• Escalation point for colleagues and support cases which require additional attention.
• Incident handling in collaboration with site reliability engineers.
• Documenting re-occurring issues in the form of articles, ensuring continued, effective, and responsive support.
• Proactively contribute to the support team, helping shape support procedures and new ways of working.
• Participate in on-call rotations to cover out-of-hours support.
Requirements:
• Academic background in Computer Science, Information Technology, or related field.
• 5+ years of relevant, enterprise SaaS for example, work experience.
• Understanding or experience in SSO technologies, MSI package installation, deployment via SCCM/Intune, Citrix/virtual machine environments, Public API and integrations, VSTO add-in and Web add-in, network analysis and the use of developer tools.
• Confidently navigate Windows and Mac operating systems where Microsoft Office is installed.
• Strong service minded approach, who defaults to a customer centric way of operating.
• Detail orientated, adaptable and natural team player.
• Exceptional problem-solving skills, identifying and solving issues quickly and efficiently while delivering an exceptional and class leading customer experience.
• Positive mindset, detail attentive and is able to continuously learn.
• Fluency in English - other languages are a plus.
Beneficial:
• Understanding HTML, XML, JS, C#, log files.
• Certification or theoretical understanding of Microsoft Azure.
• Certification or theoretical understanding in ITIL, ITSM.
• Knowledge of software development and working within Azure DevOps.
Support software stack:
Below are some of the software and environments used in support.
Zendesk Support and Knowledge, Salesforce, Slack, Zoom, Snagit, Microsoft Office and Sharepoint, Microsoft Hyper-V, Microsoft Azure DevOps, Microsoft Azure for testing, PagerDuty.
Employee Benefits:
• Employee equity program
• Comprehensive health insurance
• Parental leave
• Commuter Benefits
• Unlimited time off
• 401K
• Employee Assistance Program
• Company discount program
• Flexible work environment
We interact freely across teams and are dedicated to building a strong company culture with an emphasis on career development and plenty of social events.
Compensation
Base Salary: $100,000-$140,000 Exact compensation may vary based on skills, experience, and location.
Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status Show more details...
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and more...
Founded in Copenhagen, Denmark, in 2014, Templafy’s success is built by our 60+ employee nationalities found at offices around the world. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over 200 million in funding from Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.
What we’re looking for:
We are looking for a Senior Technical Support Engineer to join our already skilled global team of 5 full-time Technical Support Engineers.
As a Senior Technical Support Engineer, you will be responsible for providing daily enterprise support to our customers, partners and colleagues via screen sharing, email and chat. You will serve as an escalation point in support, troubleshooting highly complex issues and taking ownership of technical escalations, ensuring effective and efficient resolution without delay.
You will work closely but not exclusively with the customer organization, product managers and engineers, ensuring the effective resolution of reported technical issues, escalations.
Besides a strong technical foundation, you must communicate well, both written and verbally, operate independently and thrive in the intersection between Customer Support and Technology. To ensure support continuity, you may also be required to participate in on-call rotations to cover out-of-hours support.
It is expected for you to contribute with ideas, initiatives, and best practices to ensure the continued effectiveness and success of the support function with business requirements in mind as we continue to grow.
The role will expose you to SaaS technologies and environments in addition to growth opportunities personally as well as professionally. As we continue to scale, you will be able to look forward to perusing further opportunities at Templafy.
Responsibilities:
• Daily enterprise support to our customers, partners and colleagues, ensuring SLAs are met or exceeded.
• Escalation point for colleagues and support cases which require additional attention.
• Incident handling in collaboration with site reliability engineers.
• Documenting re-occurring issues in the form of articles, ensuring continued, effective, and responsive support.
• Proactively contribute to the support team, helping shape support procedures and new ways of working.
• Participate in on-call rotations to cover out-of-hours support.
Requirements:
• Academic background in Computer Science, Information Technology, or related field.
• 5+ years of relevant, enterprise SaaS for example, work experience.
• Understanding or experience in SSO technologies, MSI package installation, deployment via SCCM/Intune, Citrix/virtual machine environments, Public API and integrations, VSTO add-in and Web add-in, network analysis and the use of developer tools.
• Confidently navigate Windows and Mac operating systems where Microsoft Office is installed.
• Strong service minded approach, who defaults to a customer centric way of operating.
• Detail orientated, adaptable and natural team player.
• Exceptional problem-solving skills, identifying and solving issues quickly and efficiently while delivering an exceptional and class leading customer experience.
• Positive mindset, detail attentive and is able to continuously learn.
• Fluency in English - other languages are a plus.
Beneficial:
• Understanding HTML, XML, JS, C#, log files.
• Certification or theoretical understanding of Microsoft Azure.
• Certification or theoretical understanding in ITIL, ITSM.
• Knowledge of software development and working within Azure DevOps.
Support software stack:
Below are some of the software and environments used in support.
Zendesk Support and Knowledge, Salesforce, Slack, Zoom, Snagit, Microsoft Office and Sharepoint, Microsoft Hyper-V, Microsoft Azure DevOps, Microsoft Azure for testing, PagerDuty.
Employee Benefits:
• Employee equity program
• Comprehensive health insurance
• Parental leave
• Commuter Benefits
• Unlimited time off
• 401K
• Employee Assistance Program
• Company discount program
• Flexible work environment
We interact freely across teams and are dedicated to building a strong company culture with an emphasis on career development and plenty of social events.
Compensation
Base Salary: $100,000-$140,000 Exact compensation may vary based on skills, experience, and location.
Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status Show more details...
via Greenhouse
schedule_type: Full-time
The ideal candidate will work in person out of our New York City office full time to maximize collaboration and interaction with other stakeholders across the business.
Templafy is pioneering the content enablement category and defining the future of work by helping companies worldwide accelerate the business performance of content. Our platform allows companies to align workforces and... effortlessly govern content while supporting teams and employees
The ideal candidate will work in person out of our New York City office full time to maximize collaboration and interaction with other stakeholders across the business.
Templafy is pioneering the content enablement category and defining the future of work by helping companies worldwide accelerate the business performance of content. Our platform allows companies to align workforces and... effortlessly govern content while supporting teams and employees as they create on-brand, high-performing business content – like documents, presentations, and emails, faster. Templafy supports over 2.8M users and enables over 600 enterprise customers such as KPMG, IKEA, and BDO.
Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our 60+ employee nationalities found at offices in New York, Copenhagen, London, Berlin, Eindhoven, and Sydney. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over $125 million in funding from Insight Venture Partners, Dawn Capital, and Blue Cloud Ventures. The future of work relies on content enabled by Templafy.
What we're looking for:
Templafy is looking for a qualified team leader who can build, grow, and develop a sales team of approx. 6-8 outbound Sales Development Representatives (SDR) from our office in New York City. As an SDR Manager, you will report to the Director of Business Development, North America and coordinate closely with Sales leadership to coach, support and inspire your reps to reach new heights. We believe leading by example is important, thus we expect previous proven achievement in a similar B2B SaaS sales role.
Responsibilities:
• Hire skilled and ambitious SDR's to meet company hiring plans in collaboration with our internal recruitment team
• Train and coach SDR's in relevant product use-cases and sales methodology to maximize performance and development in alignment with Templafy’s GTM strategy
• Perform quarterly performance and career development progress reviews
• Be present with your team - organize and arrange SDR activities/celebrations etc.
• Set and communicate team goals and perform innovative actions that engage and incentivize the team
• Work with reps 1:1 to ensure individual and team goals are met
• Work closely with other Sales Development Managers globally
Requirements:
• 3+ years of sales development or business development experience ideally at a SaaS Enterprise company
• 2+ years of experience developing a high-achieving sales team
• Experience coaching and mentoring reps to achieve set targets
• Experience building new process, workflows, etc.
• Process & detail oriented, with comprehensive critical thinking skills
• Be optimistic, energetic, and flexible
• Be team oriented and interested in helping reps achieve goals
• Good soft skills and business acumen
• Bachelor’s Degree preferred
Employee Benefits:
• Employee equity program
• Comprehensive health insurance
• Parental leave
• Commuter Benefits
• Unlimited time off
• 401K
• Employee Assistance Program
• Company discount program
What else to know:
The position is a great opportunity to join, influence and impact a company in rapid growth with an abundance of organizational and development opportunities. You will become a key part of the team, and your work will have direct influence on the growth of the company.
We interact freely across teams and are dedicated to building a positive company culture with an emphasis on career development and plenty of social events.
Compensation
Base Salary: $120,000- 150,000 + Commission. Exact compensation may vary based on skills, experience, and location Show more details...
Templafy is pioneering the content enablement category and defining the future of work by helping companies worldwide accelerate the business performance of content. Our platform allows companies to align workforces and... effortlessly govern content while supporting teams and employees as they create on-brand, high-performing business content – like documents, presentations, and emails, faster. Templafy supports over 2.8M users and enables over 600 enterprise customers such as KPMG, IKEA, and BDO.
Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our 60+ employee nationalities found at offices in New York, Copenhagen, London, Berlin, Eindhoven, and Sydney. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over $125 million in funding from Insight Venture Partners, Dawn Capital, and Blue Cloud Ventures. The future of work relies on content enabled by Templafy.
What we're looking for:
Templafy is looking for a qualified team leader who can build, grow, and develop a sales team of approx. 6-8 outbound Sales Development Representatives (SDR) from our office in New York City. As an SDR Manager, you will report to the Director of Business Development, North America and coordinate closely with Sales leadership to coach, support and inspire your reps to reach new heights. We believe leading by example is important, thus we expect previous proven achievement in a similar B2B SaaS sales role.
Responsibilities:
• Hire skilled and ambitious SDR's to meet company hiring plans in collaboration with our internal recruitment team
• Train and coach SDR's in relevant product use-cases and sales methodology to maximize performance and development in alignment with Templafy’s GTM strategy
• Perform quarterly performance and career development progress reviews
• Be present with your team - organize and arrange SDR activities/celebrations etc.
• Set and communicate team goals and perform innovative actions that engage and incentivize the team
• Work with reps 1:1 to ensure individual and team goals are met
• Work closely with other Sales Development Managers globally
Requirements:
• 3+ years of sales development or business development experience ideally at a SaaS Enterprise company
• 2+ years of experience developing a high-achieving sales team
• Experience coaching and mentoring reps to achieve set targets
• Experience building new process, workflows, etc.
• Process & detail oriented, with comprehensive critical thinking skills
• Be optimistic, energetic, and flexible
• Be team oriented and interested in helping reps achieve goals
• Good soft skills and business acumen
• Bachelor’s Degree preferred
Employee Benefits:
• Employee equity program
• Comprehensive health insurance
• Parental leave
• Commuter Benefits
• Unlimited time off
• 401K
• Employee Assistance Program
• Company discount program
What else to know:
The position is a great opportunity to join, influence and impact a company in rapid growth with an abundance of organizational and development opportunities. You will become a key part of the team, and your work will have direct influence on the growth of the company.
We interact freely across teams and are dedicated to building a positive company culture with an emphasis on career development and plenty of social events.
Compensation
Base Salary: $120,000- 150,000 + Commission. Exact compensation may vary based on skills, experience, and location Show more details...
via ZipRecruiter
schedule_type: Full-time
This position is based in NYC.
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and more...
Founded in Copenhagen, Denmark, in 2014, Templafy's success is
This position is based in NYC.
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and more...
Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our 60+ employee nationalities found at offices around the world. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over 200 million in funding from Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.
What we're looking for:
We're looking for a Director of Commercial Systems who shares our commitment to operational efficiency and data excellence. If you want to join a team that values every member and you're ready to help take our revenue team operations to the next level, then we want to talk to you.
Responsibilities:
• Partner cross-functionally with Sales, Marketing, Customer Success, & Finance teams to develop the systems, processes and data models that support the execution of revenue team operational activities and ensure the capture of meaningful data.
• Manage the revenue team tech stack, including owning the effective setup and operation of the software and tools necessary to support Sales, Marketing and Customer Success activities, with SFDC as the central hub. Other tools include Hubspot, Chilipiper, Outreach, DealHub, etc.
• Support leadership in developing, understanding, and analyzing the key metrics regarding marketing, lead generation, pipeline, pipeline and bookings forecasts, sales efficiency, retention and other KPIs.
• Apply best practices to our system and process setups to maximize results and minimize operational friction for our marketing, sales, and customer success teams.
• Improve revenue team productivity by simplifying processes and evaluating new tools to help our teams work smarter.
• Manage and refine current systems to ensure all systems are working together properly. Systems and tools include Salesforce, Hubspot, Chilipiper, Outreach, DealHub and Sales Navigator.
• Manage all system vendors and negotiate all vendor contracts. Management of vendors include fully understanding vendor roadmap and ensuring our vision of systems are aligned to each vendor to the full extent possible
• Evaluate new vendors and technology as needed to accommodate for future growth
• Drive and own new system integrations, i.e. Salesforce, Hubspot, Netsuite, DealHub to define, scope, budget, impact, and timelines
Requirements:
• Minimum of 8-10 years of work experience in Commercial Systems roles, preferably within a B2B SaaS environment.
• Deep knowledge and expertise of tools in the Business Systems stack including Salesforce, SalesLoft, Hubspot, 6Sense, Chilipiper, Netsuite, Gainsight, etc.
• Comfortable working in fast-paced, high-growth environments and be able to help facilitate change.
• A critical thinker who is highly analytical and quantitative with a detail-oriented mindset and strong problem-solving skills.
• Able to analyze data sets for statistically significant trends.
• Excellent verbal and written communication skills.
Employee Benefits:
• Employee equity program
• Comprehensive health insurance
• Parental leave
• Commuter Benefits
• Unlimited time off
• 401K
• Employee Assistance Program
• Company discount program
• Flexible work environment
We interact freely across teams and are dedicated to building a strong company culture with an emphasis on career development and plenty of social events.
Compensation
Base Salary: $180,000-$240,000. Exact compensation may vary based on skills, experience, and location.
Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status Show more details...
Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA, BDO and more...
Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our 60+ employee nationalities found at offices around the world. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over 200 million in funding from Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.
What we're looking for:
We're looking for a Director of Commercial Systems who shares our commitment to operational efficiency and data excellence. If you want to join a team that values every member and you're ready to help take our revenue team operations to the next level, then we want to talk to you.
Responsibilities:
• Partner cross-functionally with Sales, Marketing, Customer Success, & Finance teams to develop the systems, processes and data models that support the execution of revenue team operational activities and ensure the capture of meaningful data.
• Manage the revenue team tech stack, including owning the effective setup and operation of the software and tools necessary to support Sales, Marketing and Customer Success activities, with SFDC as the central hub. Other tools include Hubspot, Chilipiper, Outreach, DealHub, etc.
• Support leadership in developing, understanding, and analyzing the key metrics regarding marketing, lead generation, pipeline, pipeline and bookings forecasts, sales efficiency, retention and other KPIs.
• Apply best practices to our system and process setups to maximize results and minimize operational friction for our marketing, sales, and customer success teams.
• Improve revenue team productivity by simplifying processes and evaluating new tools to help our teams work smarter.
• Manage and refine current systems to ensure all systems are working together properly. Systems and tools include Salesforce, Hubspot, Chilipiper, Outreach, DealHub and Sales Navigator.
• Manage all system vendors and negotiate all vendor contracts. Management of vendors include fully understanding vendor roadmap and ensuring our vision of systems are aligned to each vendor to the full extent possible
• Evaluate new vendors and technology as needed to accommodate for future growth
• Drive and own new system integrations, i.e. Salesforce, Hubspot, Netsuite, DealHub to define, scope, budget, impact, and timelines
Requirements:
• Minimum of 8-10 years of work experience in Commercial Systems roles, preferably within a B2B SaaS environment.
• Deep knowledge and expertise of tools in the Business Systems stack including Salesforce, SalesLoft, Hubspot, 6Sense, Chilipiper, Netsuite, Gainsight, etc.
• Comfortable working in fast-paced, high-growth environments and be able to help facilitate change.
• A critical thinker who is highly analytical and quantitative with a detail-oriented mindset and strong problem-solving skills.
• Able to analyze data sets for statistically significant trends.
• Excellent verbal and written communication skills.
Employee Benefits:
• Employee equity program
• Comprehensive health insurance
• Parental leave
• Commuter Benefits
• Unlimited time off
• 401K
• Employee Assistance Program
• Company discount program
• Flexible work environment
We interact freely across teams and are dedicated to building a strong company culture with an emphasis on career development and plenty of social events.
Compensation
Base Salary: $180,000-$240,000. Exact compensation may vary based on skills, experience, and location.
Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status Show more details...
via Salary.com
schedule_type: Full-time
This is a NYC based position.
Templafy is pioneering the content enablement category and defining the future of work by helping companies worldwide accelerate the business performance of content. Our platform allows companies to align workforces and effortlessly govern content while supporting teams and employees as they create on-brand, high-performing business content – like documents... presentations, and emails, faster. Templafy supports over
This is a NYC based position.
Templafy is pioneering the content enablement category and defining the future of work by helping companies worldwide accelerate the business performance of content. Our platform allows companies to align workforces and effortlessly govern content while supporting teams and employees as they create on-brand, high-performing business content – like documents... presentations, and emails, faster. Templafy supports over 2.8M users and enables over 600 enterprise customers such as KPMG, IKEA, and BDO.
Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our 60 employee nationalities found at offices in New York, Copenhagen, London, Berlin, and Eindhoven. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over $125 million in funding from Insight Venture Partners, Dawn Capital, and Blue Cloud Ventures. The future of work relies on content enabled by Templafy.
About the role
The Account Development team is propelling Templafy’s customer expansion process by building new relationships and developing existing ones within our highest value enterprise clients to educate them on our most complex use cases and generate new revenue.
As a member of the Account Development team, you will be working directly with our most tenured salespeople in the Global Accounts and Key Account Management teams, supporting them with account research and planning, product demonstrations, and tailored go-to-market strategies for existing customers. You will be establishing the first contact in unexplored regions and departments to expand the Templafy business and bring the necessary urgency to support our expansion targets.
What we’re looking for
We’re looking for seasoned business developers that can leverage their expertise, and continuous learning and development, to immediately impact Templafy’s relationship with our highest value enterprise customers. You are someone who can break down complex, global organizations, and understand their business and what motivates them. You are someone who can strategically determine what the next best use case is for a given customer, and tactically deploy the outreach and messaging necessary to effectively communicate the value proposition of that particular use case. You are someone who can leverage internal stakeholders and relationships that will support you in achieving your goals and targets.
We are a trust first team; you are empowered to have a seat at the table and will have the freedom to decide your schedule, workflows, and strategies according to what you believe works best for you and the team. In return, we expect moxie, seeing failures as growth opportunities, an open mind and desire to learn, and the need to seek for individual success.
Responsibilities
• Research relevant stakeholders and reach out via calls, emails, LinkedIn and other platforms to create and own your pipeline of upsell opportunities
• Research complex organizations and existing account relationship with first-party data via Salesforce, PowerBI, and internal stakeholder management, and third-party data like Zoominfo to understand business relationship with Templafy and devise a go-to-market expansion strategy.
• Book and conduct discovery calls and product demonstrations that you or the Account Management team can drive.
• Bring about urgency in opportunities generated by booking and conducting follow-up meetings with relevant stakeholders.
• Stay up-to-date with Templafy product offering
Requirements
• 1 years of customer-facing experience, e.g. from SaaS
• Basic understanding of various sales tools including Salesforce, LinkedIn, Salesloft, etc.
• Full professional proficiency in English, additional languages are also valuable (German, Dutch, or Danish)
• Professional, highly detailed, and organized
• Skilled at problem-solving and finding new ways to create value
• Consultative mindset/relationship managing skills
• A “can-do” attitude that is not intimidated by a series of "No's"
• Willingness to learn and grow with the company
What else to know
The position is a great opportunity to join, influence and impact a company in rapid growth with an abundance of organizational and development opportunities. You will become a key part of the team, and your work will have a direct influence on the growth of the company.
Employee Benefits:
• Employee Equity Program
• Comprehensive health insurance
• Parental leave
• Commuter Benefits
• Unlimited time off
• 401K
• Employee Assistance Program
• Company discount program
• Flexible work environment
Compensation
Base Salary: $75,000. Exact compensation may vary based on skills, experience, and location.
Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status Show more details...
Templafy is pioneering the content enablement category and defining the future of work by helping companies worldwide accelerate the business performance of content. Our platform allows companies to align workforces and effortlessly govern content while supporting teams and employees as they create on-brand, high-performing business content – like documents... presentations, and emails, faster. Templafy supports over 2.8M users and enables over 600 enterprise customers such as KPMG, IKEA, and BDO.
Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our 60 employee nationalities found at offices in New York, Copenhagen, London, Berlin, and Eindhoven. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over $125 million in funding from Insight Venture Partners, Dawn Capital, and Blue Cloud Ventures. The future of work relies on content enabled by Templafy.
About the role
The Account Development team is propelling Templafy’s customer expansion process by building new relationships and developing existing ones within our highest value enterprise clients to educate them on our most complex use cases and generate new revenue.
As a member of the Account Development team, you will be working directly with our most tenured salespeople in the Global Accounts and Key Account Management teams, supporting them with account research and planning, product demonstrations, and tailored go-to-market strategies for existing customers. You will be establishing the first contact in unexplored regions and departments to expand the Templafy business and bring the necessary urgency to support our expansion targets.
What we’re looking for
We’re looking for seasoned business developers that can leverage their expertise, and continuous learning and development, to immediately impact Templafy’s relationship with our highest value enterprise customers. You are someone who can break down complex, global organizations, and understand their business and what motivates them. You are someone who can strategically determine what the next best use case is for a given customer, and tactically deploy the outreach and messaging necessary to effectively communicate the value proposition of that particular use case. You are someone who can leverage internal stakeholders and relationships that will support you in achieving your goals and targets.
We are a trust first team; you are empowered to have a seat at the table and will have the freedom to decide your schedule, workflows, and strategies according to what you believe works best for you and the team. In return, we expect moxie, seeing failures as growth opportunities, an open mind and desire to learn, and the need to seek for individual success.
Responsibilities
• Research relevant stakeholders and reach out via calls, emails, LinkedIn and other platforms to create and own your pipeline of upsell opportunities
• Research complex organizations and existing account relationship with first-party data via Salesforce, PowerBI, and internal stakeholder management, and third-party data like Zoominfo to understand business relationship with Templafy and devise a go-to-market expansion strategy.
• Book and conduct discovery calls and product demonstrations that you or the Account Management team can drive.
• Bring about urgency in opportunities generated by booking and conducting follow-up meetings with relevant stakeholders.
• Stay up-to-date with Templafy product offering
Requirements
• 1 years of customer-facing experience, e.g. from SaaS
• Basic understanding of various sales tools including Salesforce, LinkedIn, Salesloft, etc.
• Full professional proficiency in English, additional languages are also valuable (German, Dutch, or Danish)
• Professional, highly detailed, and organized
• Skilled at problem-solving and finding new ways to create value
• Consultative mindset/relationship managing skills
• A “can-do” attitude that is not intimidated by a series of "No's"
• Willingness to learn and grow with the company
What else to know
The position is a great opportunity to join, influence and impact a company in rapid growth with an abundance of organizational and development opportunities. You will become a key part of the team, and your work will have a direct influence on the growth of the company.
Employee Benefits:
• Employee Equity Program
• Comprehensive health insurance
• Parental leave
• Commuter Benefits
• Unlimited time off
• 401K
• Employee Assistance Program
• Company discount program
• Flexible work environment
Compensation
Base Salary: $75,000. Exact compensation may vary based on skills, experience, and location.
Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status Show more details...
via Salary.com
schedule_type: Full-time
Templafy is pioneering the content enablement category and defining the future of work by helping companies worldwide accelerate the business performance of content. Our platform allows companies to align workforces and effortlessly govern content while supporting teams and employees as they create on-brand, high-performing business content – like documents, presentations, and emails, faster... Templafy supports over 2.8M users and enables over
Templafy is pioneering the content enablement category and defining the future of work by helping companies worldwide accelerate the business performance of content. Our platform allows companies to align workforces and effortlessly govern content while supporting teams and employees as they create on-brand, high-performing business content – like documents, presentations, and emails, faster... Templafy supports over 2.8M users and enables over 600 enterprise customers such as KPMG, IKEA, and BDO.
Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our 60 employee nationalities found at offices in New York, Copenhagen, London, Berlin, and Eindhoven. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over $125 million in funding from Insight Venture Partners, Dawn Capital, and Blue Cloud Ventures. The future of work relies on content enabled by Templafy.
What we’re looking for:
We are looking for a manager for our newly formed team of Solutions Consultants in EMEA. The team consists of 5 individuals, formerly Pre-sales and Post-sales Engineers, and has been established to provide technical expertise throughout the customer life cycle - from prospects to upsell opportunities with existing customers. The ideal candidate is a hands-on people leader with a strategic mindset and a proven history of value based selling and previous achievement growing and leading an international team.
As a lead, you will ensure a smooth transition into the new role and build a team of trusted technical advisors that define innovative technical solutions for client stakeholders and provide proof points from custom product demonstrations to POC’s, to owning the dialogue with the prospect's technical team. As a people leader you show accountability and strategic initiative for your team and are enthusiastic about the achievement of each team member.
About the Team
The Solutions Engineering team is a part of Customer Solutions and Implementations which is a global team responsible for solution structure/demo, implementation, tech advisory and consulting. The division consists of an EMEA Solutions Consultant team, a North America Solutions Consultant team, a Global Implementation Management team, and a team of Solution Architects. As a Manager of the Solutions Consultants EMEA team you will play an integral role in the EMEA region and will work closely with leaders and colleagues from the Customer Success Management team, Account Management team and Account Executive team.
Responsibilities:
• Be a proactive and hands-on mentor that challenges the team to grow.
• Provide continuous feedback to the team and support on opportunities with your commercial and technical expertise, for example in technical qualification, Pocs, and RFPs.
• Own key metrics for the EMEA region such as PoC success rate and win-rate conversions.
• Define and strengthen collaboration with internal teams such as Customer success managers, Account Executives and Account Managers.
• Be an advocate for our mission of eliminating manual document work and represent your team’s efforts in QBRs and larger company events.
• Support the team and department with feedback loops to Product and Engineering.
• Own internal initiatives such as upskilling, collecting proof-points, sharing best practices etc.
Requirements:
• Academic background in Engineering, Software, or an interdisciplinary field or equivalent experience.
• 5 years of experience in Solution selling e.g., as a Sales Engineer, Consultant or Architect and at least 2 years of managing and directing a team.
• Demonstrated success working with large global enterprises and understanding of the decision and buying process.
• Understanding and ability to navigate the enterprise architecture and application landscape.
• Strong customer relationship and people skills.
• Effective verbal communication and presentation skills.
• Project management and change management skills.
• Value based selling methods and motions e.g., Command of the Message and opportunity qualification processes such as MEDDPICC.
Employee Benefits:
• Employee equity program
• Private health insurance
• Company lunch contribution
• Language (Danish) courses
• Phone and broadband covered by company
• Centrally located office – easy access to public transportation
• Company events and team activities
• Flexible work environment
We interact freely across teams and are dedicated to building a strong company culture with an emphasis on career development and plenty of social events.
Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status Show more details...
Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our 60 employee nationalities found at offices in New York, Copenhagen, London, Berlin, and Eindhoven. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over $125 million in funding from Insight Venture Partners, Dawn Capital, and Blue Cloud Ventures. The future of work relies on content enabled by Templafy.
What we’re looking for:
We are looking for a manager for our newly formed team of Solutions Consultants in EMEA. The team consists of 5 individuals, formerly Pre-sales and Post-sales Engineers, and has been established to provide technical expertise throughout the customer life cycle - from prospects to upsell opportunities with existing customers. The ideal candidate is a hands-on people leader with a strategic mindset and a proven history of value based selling and previous achievement growing and leading an international team.
As a lead, you will ensure a smooth transition into the new role and build a team of trusted technical advisors that define innovative technical solutions for client stakeholders and provide proof points from custom product demonstrations to POC’s, to owning the dialogue with the prospect's technical team. As a people leader you show accountability and strategic initiative for your team and are enthusiastic about the achievement of each team member.
About the Team
The Solutions Engineering team is a part of Customer Solutions and Implementations which is a global team responsible for solution structure/demo, implementation, tech advisory and consulting. The division consists of an EMEA Solutions Consultant team, a North America Solutions Consultant team, a Global Implementation Management team, and a team of Solution Architects. As a Manager of the Solutions Consultants EMEA team you will play an integral role in the EMEA region and will work closely with leaders and colleagues from the Customer Success Management team, Account Management team and Account Executive team.
Responsibilities:
• Be a proactive and hands-on mentor that challenges the team to grow.
• Provide continuous feedback to the team and support on opportunities with your commercial and technical expertise, for example in technical qualification, Pocs, and RFPs.
• Own key metrics for the EMEA region such as PoC success rate and win-rate conversions.
• Define and strengthen collaboration with internal teams such as Customer success managers, Account Executives and Account Managers.
• Be an advocate for our mission of eliminating manual document work and represent your team’s efforts in QBRs and larger company events.
• Support the team and department with feedback loops to Product and Engineering.
• Own internal initiatives such as upskilling, collecting proof-points, sharing best practices etc.
Requirements:
• Academic background in Engineering, Software, or an interdisciplinary field or equivalent experience.
• 5 years of experience in Solution selling e.g., as a Sales Engineer, Consultant or Architect and at least 2 years of managing and directing a team.
• Demonstrated success working with large global enterprises and understanding of the decision and buying process.
• Understanding and ability to navigate the enterprise architecture and application landscape.
• Strong customer relationship and people skills.
• Effective verbal communication and presentation skills.
• Project management and change management skills.
• Value based selling methods and motions e.g., Command of the Message and opportunity qualification processes such as MEDDPICC.
Employee Benefits:
• Employee equity program
• Private health insurance
• Company lunch contribution
• Language (Danish) courses
• Phone and broadband covered by company
• Centrally located office – easy access to public transportation
• Company events and team activities
• Flexible work environment
We interact freely across teams and are dedicated to building a strong company culture with an emphasis on career development and plenty of social events.
Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status Show more details...
via Copenhagen, NY - Geebo
posted_at: 24 hours agoschedule_type: Full-timesalary: 20–28 an hour
The role Do you love data and tech, and want to enable Templafy build a state-of-the art data platform and commercial data product? We are looking for a Product Owner of Data Insights, to guide Templafy in building our data platform and building a long-term commercial data product. As the team is new, there will be plenty of opportunities to take on new projects in product, working across teams and departments. The Team The Product Owner of Data Insights
The role Do you love data and tech, and want to enable Templafy build a state-of-the art data platform and commercial data product? We are looking for a Product Owner of Data Insights, to guide Templafy in building our data platform and building a long-term commercial data product. As the team is new, there will be plenty of opportunities to take on new projects in product, working across teams and departments. The Team The Product Owner of Data Insights will report to the Director of Product Insights & Operations. Product Insights & Operations is a newly formed team reporting to the Chief Product Officer and is responsible for innovative intelligence, product related Voice Of Customer, product development processes, tools and metrics, and development of a commercial data product. The team is collaboration with the product organization, engineering and commercial units in Templafy. Responsibilities Transforming user problems into tangible product increments in a structured and... predictable cadence Handle the full product increment life cycle from problem definition and prioritization to delivery and stakeholder handover Collaboration with engineers and product designers using the in-place processes directing both discovery and delivery missions Actively looking for new ways and solutions while keeping the bigger picture in mind, therefore improving the way we work to carry out the agreed-on product roadmap Collaboration with internal stakeholders, partners, and customer to better understand market needs Participation in and coordinating of agile processes including scrum standups, grooming of new features and sprint planning Profile Experience working with data analytics and platforms Data-driven and analytical 3-5 years experience with product management Experience with agile methodology and processes Experience with stakeholder management Extensive experience with systematic problem solving Technical knowledge and the ability to transform business and user needs into technical features Creative mindset and the motivation to take our product to the next level
Salary Range:
$80K -- $100K
Minimum Qualification
Technical Product ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
Salary Range:
$80K -- $100K
Minimum Qualification
Technical Product ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Copenhagen, NY - Geebo
posted_at: 3 days agoschedule_type: Full-timesalary: 20–28 an hour
Templafy is pioneering the content enablement category and defining the future of work by helping companies worldwide accelerate the business performance of content. Our platform allows companies to align workforces and effortlessly govern content while supporting teams and employees as they create on-brand, high-performing business content - like documents, presentations, and emails, faster... Templafy supports over 2.8M users and enables over 600
Templafy is pioneering the content enablement category and defining the future of work by helping companies worldwide accelerate the business performance of content. Our platform allows companies to align workforces and effortlessly govern content while supporting teams and employees as they create on-brand, high-performing business content - like documents, presentations, and emails, faster... Templafy supports over 2.8M users and enables over 600 enterprise customers such as KPMG, IKEA, and BDO. Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our 60
employee nationalities found at offices in New York, Copenhagen, London, Berlin, Eindhoven, and Sydney. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over $125 million in funding from Insight Venture Partners, Dawn Capital, and Blue Cloud Ventures. The future of work relies on content enabled by Templafy. About the role As a Senior Customer Success Manager, you will be at the forefront of the customer journey, guiding and advising our enterprise customers enabling them to achieve their desired outcomes. This starts with a consultative and prescriptive approach as you own and handle the implementation of customers, teaching them best practices, workflows, and overcoming blockers, as you work towards a successful launch. You are expected to drive engagement and adoption by meeting with end-users, identifying champions, establishing use cases, facilitating customer loyalty and product stickiness, unlocking renewal- and growth opportunities. If you are excited about working with customers, have experience coordinating and deploying software solutions, and want to be part of a high growth company and collaborative team, we would be excited to speak with you! Responsibilities Own the entire customer journey for 10-20 large enterprise customers with a deep understanding of their motivations, business drivers, strategic goals, and desired outcomes. Develop and carry out on detailed project plans to guide customers through implementation, change management, adoption, and value realization, unlocking growth and customer advocacy initiatives. Become a product expert, advising your customers on how to best leverage our platform via best practices, for specific workflows, use cases, and learnings from other customers, etc. Quickly establish rapport and build relationships across all levels within a customer organization, including day-to-day IT contacts, influencers, and decision makers (CXO) Work closely with cross functional teams across Product, Marketing, Account Management, external partners, etc. bringing them into the customer conversations as needed Advocate for and represent the voice of the customer to the wider Templafy organization Overcome obstacles and challenges independently and as part of the CS team. Solve problems for your customers, the team, and the company as we continue to grow Analyze customer usage trends and qualitative context to formulate hypothesis to articulate and demonstrate value to C-level stakeholders. Upskill the broader CS team by mentoring junior CSMs, sharing best practices, and finding areas to optimize such as but not limited to existing processes and playbooks Requirements 5
years of customer facing experience at a SaaS organization, management consulting firm, or as an internal project / program manager. Customer Success Management experience preferred, but not required. Experience in directing and delivering on large scale projects, programs, or deployments, with a proven previous experience of success. High-quality presentation and communication skills with the ability to influence external stakeholders ranging from IT Admins to CTO/CIOs. Strategic mindset with an ability to set long term account plans and carry out on the short-term actions required to get there. Desire to help build the car while driving it:
you bring an open mind, fresh perspectives, and are eager to help define the overall Customer Success program at a rapidly growing organization. Former colleagues will describe you as empathetic, committed, motivated, and collaborative. You have a team-first mentality and desire to play a part in supporting the wider team and organization to learn, grow, and develop. What else to know:
The position is a great opportunity to join, influence, and impact a company in rapid growth with an abundance of organizational and development opportunities. You will become a key part of the team, and your work will have a direct influence on the growth of the company. We interact freely across teams and are dedicated to building good company culture with an emphasis on career development and plenty of social events. Employee Benefits Employee Equity Program Private health insurance Company lunch contribution Language (Danish) courses Phone and broadband covered by company Centrally located office - easy access to public transportation Company events and team activities Flexible work environment
Salary Range:
$80K -- $100K
Minimum Qualification
Account ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
employee nationalities found at offices in New York, Copenhagen, London, Berlin, Eindhoven, and Sydney. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over $125 million in funding from Insight Venture Partners, Dawn Capital, and Blue Cloud Ventures. The future of work relies on content enabled by Templafy. About the role As a Senior Customer Success Manager, you will be at the forefront of the customer journey, guiding and advising our enterprise customers enabling them to achieve their desired outcomes. This starts with a consultative and prescriptive approach as you own and handle the implementation of customers, teaching them best practices, workflows, and overcoming blockers, as you work towards a successful launch. You are expected to drive engagement and adoption by meeting with end-users, identifying champions, establishing use cases, facilitating customer loyalty and product stickiness, unlocking renewal- and growth opportunities. If you are excited about working with customers, have experience coordinating and deploying software solutions, and want to be part of a high growth company and collaborative team, we would be excited to speak with you! Responsibilities Own the entire customer journey for 10-20 large enterprise customers with a deep understanding of their motivations, business drivers, strategic goals, and desired outcomes. Develop and carry out on detailed project plans to guide customers through implementation, change management, adoption, and value realization, unlocking growth and customer advocacy initiatives. Become a product expert, advising your customers on how to best leverage our platform via best practices, for specific workflows, use cases, and learnings from other customers, etc. Quickly establish rapport and build relationships across all levels within a customer organization, including day-to-day IT contacts, influencers, and decision makers (CXO) Work closely with cross functional teams across Product, Marketing, Account Management, external partners, etc. bringing them into the customer conversations as needed Advocate for and represent the voice of the customer to the wider Templafy organization Overcome obstacles and challenges independently and as part of the CS team. Solve problems for your customers, the team, and the company as we continue to grow Analyze customer usage trends and qualitative context to formulate hypothesis to articulate and demonstrate value to C-level stakeholders. Upskill the broader CS team by mentoring junior CSMs, sharing best practices, and finding areas to optimize such as but not limited to existing processes and playbooks Requirements 5
years of customer facing experience at a SaaS organization, management consulting firm, or as an internal project / program manager. Customer Success Management experience preferred, but not required. Experience in directing and delivering on large scale projects, programs, or deployments, with a proven previous experience of success. High-quality presentation and communication skills with the ability to influence external stakeholders ranging from IT Admins to CTO/CIOs. Strategic mindset with an ability to set long term account plans and carry out on the short-term actions required to get there. Desire to help build the car while driving it:
you bring an open mind, fresh perspectives, and are eager to help define the overall Customer Success program at a rapidly growing organization. Former colleagues will describe you as empathetic, committed, motivated, and collaborative. You have a team-first mentality and desire to play a part in supporting the wider team and organization to learn, grow, and develop. What else to know:
The position is a great opportunity to join, influence, and impact a company in rapid growth with an abundance of organizational and development opportunities. You will become a key part of the team, and your work will have a direct influence on the growth of the company. We interact freely across teams and are dedicated to building good company culture with an emphasis on career development and plenty of social events. Employee Benefits Employee Equity Program Private health insurance Company lunch contribution Language (Danish) courses Phone and broadband covered by company Centrally located office - easy access to public transportation Company events and team activities Flexible work environment
Salary Range:
$80K -- $100K
Minimum Qualification
Account ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
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