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thecollector
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EncryptedSite is Encrypted
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CountryHosted in United States
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Traffic rank#300,071 Site Rank
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Site age20 yrs old
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Site Owner informationWhois info
Website is Safe
Traffic rank
#300,071
#300,071
Site age
20 yrs
20 yrs
Location
United States
United States
Newest job postings for thecollector
via LinkedIn
posted_at: 1 day agoschedule_type: Full-time and Part-time
Are you a creative solution seeker? Do you have experience with helping people through financial challenges in a warm, caring, friendly manner? We want to speak with you - we are looking for Service Superstars to join our Team!
The Collector 2 consistently demonstrates a high degree of empathy and a desire to provide a resolution for Members in challenging circumstances...
Essential Functions And Responsibilities
Service
• Personally, provides
Are you a creative solution seeker? Do you have experience with helping people through financial challenges in a warm, caring, friendly manner? We want to speak with you - we are looking for Service Superstars to join our Team!
The Collector 2 consistently demonstrates a high degree of empathy and a desire to provide a resolution for Members in challenging circumstances...
Essential Functions And Responsibilities
Service
• Personally, provides exceptional Member service; uses Service Standards in every work-related interaction.
• Actively participates in meeting the goals of the department and the Credit Union.
• Provides excellent service by using a positive and professional tone to assists callers and team members accurately, thoroughly and as efficiently as possible while maintaining consistent and friendly service. Ensures that a smile can be heard on each call.
• Uses organizational tools and techniques to complete tasks on time and successfully manage multiple competing priorities simultaneously, with the ability to give unexpected status in any of the areas of responsibility.
Daily Responsibilities
• Represents the Collections Department to Arrowhead Credit Union departments and, branches, with professionalism and accuracy.
• Provides phone support to branches, call center and members on collections related matters.
• Proactively places outbound calls to Members to negotiate payment arrangements in an effort to collect overdue amounts owed on delinquent loans/shares.
• Answers inbound calls to help support our members and internal team members resolve issues relating to collections.
• Performs light skip tracing; searches free websites, loan applications, signature cards, etc. to find delinquent members.
• Negotiates payment arrangements or solutions that will help Members bring their past due balances current and resolve issues relative to delinquency.
• Recommends one (1) and two (2) month extensions based on budgeting and history of account.
• Assigns accounts for field chase, repossession, legal and skip agents; updates Akcelerant and/or Symitar with results.
• Follows up and monitors delinquent loan/shares for broken promises to pays.
• Collaborates with the EFT/ACH department to result ACH exceptions.
• Reviews and approves reopening member accounts.
Benefits Include: (not a complete list)
Wellbeing
• Weekly pay
• 401K Retirement Savings Plan with company match
• Paid time off accrual begins upon hire, 15 paid vacation days, 11 paid holidays
• Paid sick leave
• Company-provided life insurance at twice your annual salary
• Financial Education Programs
• DoorDash DashPass
Health
• Medical, Dental, and Vision Insurance for part-time and full-time employees
• Modern Health
• Care.com subscription
• Teladoc
Career Development
• Career development opportunities
• Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program
To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation.
The pay range for this position is listed below.
Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands, and internal equity.
Pay range:
Minimum: $21.78/hour | Midpoint: $27.22/hour | Maximum: $32.67/hour Show more details...
The Collector 2 consistently demonstrates a high degree of empathy and a desire to provide a resolution for Members in challenging circumstances...
Essential Functions And Responsibilities
Service
• Personally, provides exceptional Member service; uses Service Standards in every work-related interaction.
• Actively participates in meeting the goals of the department and the Credit Union.
• Provides excellent service by using a positive and professional tone to assists callers and team members accurately, thoroughly and as efficiently as possible while maintaining consistent and friendly service. Ensures that a smile can be heard on each call.
• Uses organizational tools and techniques to complete tasks on time and successfully manage multiple competing priorities simultaneously, with the ability to give unexpected status in any of the areas of responsibility.
Daily Responsibilities
• Represents the Collections Department to Arrowhead Credit Union departments and, branches, with professionalism and accuracy.
• Provides phone support to branches, call center and members on collections related matters.
• Proactively places outbound calls to Members to negotiate payment arrangements in an effort to collect overdue amounts owed on delinquent loans/shares.
• Answers inbound calls to help support our members and internal team members resolve issues relating to collections.
• Performs light skip tracing; searches free websites, loan applications, signature cards, etc. to find delinquent members.
• Negotiates payment arrangements or solutions that will help Members bring their past due balances current and resolve issues relative to delinquency.
• Recommends one (1) and two (2) month extensions based on budgeting and history of account.
• Assigns accounts for field chase, repossession, legal and skip agents; updates Akcelerant and/or Symitar with results.
• Follows up and monitors delinquent loan/shares for broken promises to pays.
• Collaborates with the EFT/ACH department to result ACH exceptions.
• Reviews and approves reopening member accounts.
Benefits Include: (not a complete list)
Wellbeing
• Weekly pay
• 401K Retirement Savings Plan with company match
• Paid time off accrual begins upon hire, 15 paid vacation days, 11 paid holidays
• Paid sick leave
• Company-provided life insurance at twice your annual salary
• Financial Education Programs
• DoorDash DashPass
Health
• Medical, Dental, and Vision Insurance for part-time and full-time employees
• Modern Health
• Care.com subscription
• Teladoc
Career Development
• Career development opportunities
• Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program
To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation.
The pay range for this position is listed below.
Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands, and internal equity.
Pay range:
Minimum: $21.78/hour | Midpoint: $27.22/hour | Maximum: $32.67/hour Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-timesalary: 40K–65K a year
Are you detail-oriented with a knack for financial problem-solving? We have an exciting opportunity for a Loan Collection Agent at Exploria Resorts. If you're ready to advance your career, this position might be for you. Join our friendly and growth-oriented team and apply now!
What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years... Exploria Resorts offers full-time employees competitive
Are you detail-oriented with a knack for financial problem-solving? We have an exciting opportunity for a Loan Collection Agent at Exploria Resorts. If you're ready to advance your career, this position might be for you. Join our friendly and growth-oriented team and apply now!
What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years... Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, Growth Opportunities, and More!
Are you:
• Self-Motivated?
• A Team Player?
• Excited to be paid for performance with monthly bonuses?
• Want a great work-life balance?
If so - this is an exciting opportunity to join the Financial Services team!
$1,000 Sign on Bonus!
Hourly + Monthly Bonuses (Average $40-65,000 Annually)
Monthly Bonuses ranging from $1-3K per month!
Required Shift Times: 8 AM - 5 PM and 10 AM - 7 PM (Closed Sundays)
Location: 25 Town Center Blvd., Clermont, FL 34714
Job Summary:
Exploria Resorts is seeking highly motivated and trainable representatives to join the Financial Services team. The Account Services Representative will report directly to the Director of Financial Services and the Account Services Manager. They will learn and have a complete understanding of FDCPA, FCRA, RESPA, and other internal systems, processes, departments, and products. He or She shall maintain an upbeat, positive, and motivating demeanor and a high-level customer service experience. This position consists of a high volume of outbound and inbound calls to Exploria Resorts owners.
Responsibilities and Duties:
• Inbound and outbound calling to existing Exploria Resorts owners.
• Assist with past-due loan payments and other Exploria Resorts financial issues and questions.
• Participate in proactive team efforts to achieve departmental and company goals.
• Completes all tasks assigned by management.
• Adhere to all company and departmental policies and procedures.
• Ability to function independently with little supervision.
• Maintain confidentiality of personal information.
• Meet or exceed weekly performance metrics.
• Present a positive attitude and disposition to each caller.
• Responsible for maintaining a complete debt collection portfolio using the support framework designed.
• Learning policy and procedure for accessing letters, sources of needed information, and scheduling requirements to achieve a successful recovery.
• Add change and delete information in the file screens, memorize action codes, properly use forms for department networking, skip tracing methods, and in general master the collection system to appropriately and effectively work the debts assigned.
• Verbal skills and communication techniques to manage people to the point public opinion remains in favor of our clients.
Qualifications and Skills:
• Collections experience is preferred, but not required.
• Must have excellent written and verbal communication skills.
• Must have high-level customer service experience.
• Must possess strong communication and negotiation skills.
• Must possess good time management and organizational skills.
• Bilingual is preferred, but not required.
• Must be enthusiastic, energetic, and self-motivated.
• Experience working in the Vacation Ownership or hospitality industry helpful.
• Knowledge of FDCPA.
Required Competencies:
• Must be able to convey information and ideas clearly, both orally and in writing.
• Must have exemplary customer service abilities to ensure 100% customer satisfaction.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
• Must possess and be able to demonstrate the ability to influence.
• Must present a professional and friendly demeanor.
Physical Demands:
• Ability to sit for long periods.
• *$1,000 Sign-On Bonus, minus applicable taxes is paid out after 90 days Show more details...
What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years... Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, Growth Opportunities, and More!
Are you:
• Self-Motivated?
• A Team Player?
• Excited to be paid for performance with monthly bonuses?
• Want a great work-life balance?
If so - this is an exciting opportunity to join the Financial Services team!
$1,000 Sign on Bonus!
Hourly + Monthly Bonuses (Average $40-65,000 Annually)
Monthly Bonuses ranging from $1-3K per month!
Required Shift Times: 8 AM - 5 PM and 10 AM - 7 PM (Closed Sundays)
Location: 25 Town Center Blvd., Clermont, FL 34714
Job Summary:
Exploria Resorts is seeking highly motivated and trainable representatives to join the Financial Services team. The Account Services Representative will report directly to the Director of Financial Services and the Account Services Manager. They will learn and have a complete understanding of FDCPA, FCRA, RESPA, and other internal systems, processes, departments, and products. He or She shall maintain an upbeat, positive, and motivating demeanor and a high-level customer service experience. This position consists of a high volume of outbound and inbound calls to Exploria Resorts owners.
Responsibilities and Duties:
• Inbound and outbound calling to existing Exploria Resorts owners.
• Assist with past-due loan payments and other Exploria Resorts financial issues and questions.
• Participate in proactive team efforts to achieve departmental and company goals.
• Completes all tasks assigned by management.
• Adhere to all company and departmental policies and procedures.
• Ability to function independently with little supervision.
• Maintain confidentiality of personal information.
• Meet or exceed weekly performance metrics.
• Present a positive attitude and disposition to each caller.
• Responsible for maintaining a complete debt collection portfolio using the support framework designed.
• Learning policy and procedure for accessing letters, sources of needed information, and scheduling requirements to achieve a successful recovery.
• Add change and delete information in the file screens, memorize action codes, properly use forms for department networking, skip tracing methods, and in general master the collection system to appropriately and effectively work the debts assigned.
• Verbal skills and communication techniques to manage people to the point public opinion remains in favor of our clients.
Qualifications and Skills:
• Collections experience is preferred, but not required.
• Must have excellent written and verbal communication skills.
• Must have high-level customer service experience.
• Must possess strong communication and negotiation skills.
• Must possess good time management and organizational skills.
• Bilingual is preferred, but not required.
• Must be enthusiastic, energetic, and self-motivated.
• Experience working in the Vacation Ownership or hospitality industry helpful.
• Knowledge of FDCPA.
Required Competencies:
• Must be able to convey information and ideas clearly, both orally and in writing.
• Must have exemplary customer service abilities to ensure 100% customer satisfaction.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
• Must possess and be able to demonstrate the ability to influence.
• Must present a professional and friendly demeanor.
Physical Demands:
• Ability to sit for long periods.
• *$1,000 Sign-On Bonus, minus applicable taxes is paid out after 90 days Show more details...
via Truist Careers - Truist Bank
posted_at: 7 days agoschedule_type: Full-time and Part-time
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help...
If you have a disability and need assistance with the application, you can request
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help...
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
JOB SUMMARY
Responsible for following standardized collection and/or recovery procedures for all assigned accounts and making leadership aware of problem accounts that may result in repossession, foreclosure or charge-off within established time frames.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., minimum calls per day, contact percentage, promises/calls ratio, promises kept.
2. Manage client communications and provide accurate account detail and information with a high level of professionalism and integrity, while following all required compliance and quality expectations.
3. Execute calls to assigned accounts in order of the collection system queue priority as established by calling strategy.
4. Document all collection efforts for each assigned account in the collection system using appropriate codes and notes in accordance with established procedures.
5. Utilize established resources for alternative information to reach clients.
6. Offer/execute payment assistance and settlement programs for clients based upon written policy guidelines.
7. Communicate regularly with leadership on status of problem accounts in accordance with established procedures.
8. Ensure that all accounts have been thoroughly worked according to established procedures (including contact attempts, required letters, etc.)
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school graduate
2. Basic computer skills
3. Strong verbal and written communication skills
4. Ability to perform in a fast paced, highly dynamic environment
Preferred Qualifications:
1. Bachelor's Degree in a business-related field
2. Previous customer service, collection/recovery or lending experience
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify Show more details...
Need Help...
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
JOB SUMMARY
Responsible for following standardized collection and/or recovery procedures for all assigned accounts and making leadership aware of problem accounts that may result in repossession, foreclosure or charge-off within established time frames.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., minimum calls per day, contact percentage, promises/calls ratio, promises kept.
2. Manage client communications and provide accurate account detail and information with a high level of professionalism and integrity, while following all required compliance and quality expectations.
3. Execute calls to assigned accounts in order of the collection system queue priority as established by calling strategy.
4. Document all collection efforts for each assigned account in the collection system using appropriate codes and notes in accordance with established procedures.
5. Utilize established resources for alternative information to reach clients.
6. Offer/execute payment assistance and settlement programs for clients based upon written policy guidelines.
7. Communicate regularly with leadership on status of problem accounts in accordance with established procedures.
8. Ensure that all accounts have been thoroughly worked according to established procedures (including contact attempts, required letters, etc.)
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school graduate
2. Basic computer skills
3. Strong verbal and written communication skills
4. Ability to perform in a fast paced, highly dynamic environment
Preferred Qualifications:
1. Bachelor's Degree in a business-related field
2. Previous customer service, collection/recovery or lending experience
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify Show more details...
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