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Most recent job postings at theecommmanager
via GovernmentJobs.com
posted_at: 3 days agoschedule_type: Full-timesalary: 94,692–139,635 a year
Applications accepted from: ALL PERSONS INTERESTED
Job Classification: IT MANAGER – INFRASTRUCTURE (TELECOM)
Posting Number: 33703...
Department: Houston Information Technology Services
Division: ENTERPRISE INFRASTRUCTURE SERVICES
Reporting Location: 611 WALKER
Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM* *Subject to Change
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
The Houston Information Technology Services (HITS) Network & Telecom
Applications accepted from: ALL PERSONS INTERESTED
Job Classification: IT MANAGER – INFRASTRUCTURE (TELECOM)
Posting Number: 33703...
Department: Houston Information Technology Services
Division: ENTERPRISE INFRASTRUCTURE SERVICES
Reporting Location: 611 WALKER
Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM* *Subject to Change
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
The Houston Information Technology Services (HITS) Network & Telecom services team supports an infrastructure that consists of more than 350 sites spread across the City of Houston (COH). This includes thousands of network devices and multiple datacenters which collectively support the needs of over 20,000 city employees and 23 city departments including mission-critical public safety services. This IT Manager – Infrastructure position is crucial to helping the City of Houston to develop and maintain a robust, resilient, and secure network infrastructure.
This position oversees the telecommunications group within the Enterprise Infrastructure Division of HITS. The telecom group is responsible for all voice communications, wireless mobility services, and wireline connectivity solutions within the COH. The COH operates an Enterprise VoIP infrastructure that supports 13,000 devices and a Contact Center environment that consists of 36 call centers processing almost 6,000,000 calls per year. In addition, this group also supports analog services including fax, POTS lines, and paging systems.
This candidate will play a major role in developing sound telecommunications expense controls, providing guidance to junior team members, and maintaining professional communication with business stakeholders and customers. The Manager will oversee several full-time employees and take ownership of managed services that fall under the telecom umbrella. The candidate will also participate in the preparation, analysis, and execution of Requests for Proposals (RFPs) and ensures the selection of qualified vendors.
The position requires familiarity with:
• Cisco Call Manager
• Cisco Contact Center
• Cisco Unified Communications
• MS Teams Telephony
• Extensive experience managing multi-million-dollar telecommunications vendor contracts
• Wired and Wireless connectivity, contract, performance, and cost management
• TEM (Telecom Expense Management) Solutions
• E911 Requirements
• Wireless (Cellular) Device Management
The ideal candidate should have a strong understanding of network security best practices (both theoretical and applied) and must adhere to all Cybersecurity Policies and Procedures to ensure the Confidentiality, Integrity, and Availability of critical systems. Prior experience with FBI CJIS requirements and familiarity with FIPS 140-2 is preferred but not required. Candidate must successfully pass a CJIS background investigation with the Houston Police Department within 6 months of hire.
WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.EDUCATION
Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.
EXPERIENCE
At least eight (8) years of technology experience supporting IT infrastructure of a department or enterprise IT environment that includes two (2) years supervising a technology team.
LICENSE REQUIREMENTS
None**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **
Preferences shall be given to those with the following:
• Experience as a telecom manager in an enterprise environment with more than 50 sites
• Extensive knowledge of VoIP and Contact Center services
• Experience managing public sector telecommunications and voice service contracts.
SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test.
SAFETY IMPACT POSITION – Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 32
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-0450.
If you need special services or accommodations, call (832) 393-0450. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy Show more details...
Job Classification: IT MANAGER – INFRASTRUCTURE (TELECOM)
Posting Number: 33703...
Department: Houston Information Technology Services
Division: ENTERPRISE INFRASTRUCTURE SERVICES
Reporting Location: 611 WALKER
Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM* *Subject to Change
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
The Houston Information Technology Services (HITS) Network & Telecom services team supports an infrastructure that consists of more than 350 sites spread across the City of Houston (COH). This includes thousands of network devices and multiple datacenters which collectively support the needs of over 20,000 city employees and 23 city departments including mission-critical public safety services. This IT Manager – Infrastructure position is crucial to helping the City of Houston to develop and maintain a robust, resilient, and secure network infrastructure.
This position oversees the telecommunications group within the Enterprise Infrastructure Division of HITS. The telecom group is responsible for all voice communications, wireless mobility services, and wireline connectivity solutions within the COH. The COH operates an Enterprise VoIP infrastructure that supports 13,000 devices and a Contact Center environment that consists of 36 call centers processing almost 6,000,000 calls per year. In addition, this group also supports analog services including fax, POTS lines, and paging systems.
This candidate will play a major role in developing sound telecommunications expense controls, providing guidance to junior team members, and maintaining professional communication with business stakeholders and customers. The Manager will oversee several full-time employees and take ownership of managed services that fall under the telecom umbrella. The candidate will also participate in the preparation, analysis, and execution of Requests for Proposals (RFPs) and ensures the selection of qualified vendors.
The position requires familiarity with:
• Cisco Call Manager
• Cisco Contact Center
• Cisco Unified Communications
• MS Teams Telephony
• Extensive experience managing multi-million-dollar telecommunications vendor contracts
• Wired and Wireless connectivity, contract, performance, and cost management
• TEM (Telecom Expense Management) Solutions
• E911 Requirements
• Wireless (Cellular) Device Management
The ideal candidate should have a strong understanding of network security best practices (both theoretical and applied) and must adhere to all Cybersecurity Policies and Procedures to ensure the Confidentiality, Integrity, and Availability of critical systems. Prior experience with FBI CJIS requirements and familiarity with FIPS 140-2 is preferred but not required. Candidate must successfully pass a CJIS background investigation with the Houston Police Department within 6 months of hire.
WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.EDUCATION
Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.
EXPERIENCE
At least eight (8) years of technology experience supporting IT infrastructure of a department or enterprise IT environment that includes two (2) years supervising a technology team.
LICENSE REQUIREMENTS
None**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **
Preferences shall be given to those with the following:
• Experience as a telecom manager in an enterprise environment with more than 50 sites
• Extensive knowledge of VoIP and Contact Center services
• Experience managing public sector telecommunications and voice service contracts.
SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test.
SAFETY IMPACT POSITION – Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 32
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-0450.
If you need special services or accommodations, call (832) 393-0450. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy Show more details...
via Media Bistro
posted_at: 7 days agoschedule_type: Full-time
We are looking for an experienced Telecommunications Manager to lead and oversee our company's telecommunications strategies and operations. The ideal candidate will have extensive knowledge of telecommunication systems, excellent leadership skills, and the ability to plan and manage our telecommunications needs effectively.Key Responsibilities:Develop, implement, and manage the company's... telecommunications strategies and policies.Oversee the installation,
We are looking for an experienced Telecommunications Manager to lead and oversee our company's telecommunications strategies and operations. The ideal candidate will have extensive knowledge of telecommunication systems, excellent leadership skills, and the ability to plan and manage our telecommunications needs effectively.Key Responsibilities:Develop, implement, and manage the company's... telecommunications strategies and policies.Oversee the installation, maintenance, and repair of telecommunication systems.Manage telecommunications staff, including hiring, training, and performance evaluation.Coordinate with vendors and service providers for telecommunications equipment and services.Ensure compliance with all regulatory, safety, and security standards in telecommunications operations.Analyze telecommunication costs and develop cost-effective solutions.Stay up-to-date with the latest telecommunications technology and trends.Qualifications:Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.5 years of experience in a telecommunications management role.Strong knowledge of telecommunication systems, including VoIP, wireless communication, and network infrastructure.Proven leadership and team management skills.Excellent problem-solving, analytical, and communication abilities.Preferred Skills:Experience with project management and budgeting.Familiarity with telecommunications regulations and standards.Technical certifications in telecommunications or related fields.Benefits:Competitive salary package.Health, dental, and vision insurance.Retirement plan options.Opportunities for professional development and training.[Other company-specific benefits, like flexible working hours, wellness programs, etc.]How to Apply:Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role
Show more details...
via Indeed
posted_at: 23 hours agoschedule_type: Contractor
Job Type: Contract
Positions to fill: 1...
Start Date: Apr 01, 2024
Job End Date: Oct 04, 2024
Pay Rate: Hourly: Negotiable
Job ID: 275
Location: Chicago
APPLY
BACK TO LISTING
Contract to Hire: 6mon initial contract
Remote (Must be open to conversion and located in Loveland, CO or open to relocate)
Our valued client is seeking a Senior Telecom Project Manager with expertise in contract & billing management and TEM applications to lead global
Job Type: Contract
Positions to fill: 1...
Start Date: Apr 01, 2024
Job End Date: Oct 04, 2024
Pay Rate: Hourly: Negotiable
Job ID: 275
Location: Chicago
APPLY
BACK TO LISTING
Contract to Hire: 6mon initial contract
Remote (Must be open to conversion and located in Loveland, CO or open to relocate)
Our valued client is seeking a Senior Telecom Project Manager with expertise in contract & billing management and TEM applications to lead global enterprise wide telecom initiatives.
Purpose:
As a telecommunications technology manager you will plan, organize, and oversee telecom objectives from start to finish. You will communicate with IDS Application, AR/AP, Vendor/Supplier, and management teams. This includes contract management, vendor account management, access management, across multiple internal/external systems such as vendor web-based portals. Regular updates to upper management on the status of telecom goals and objectives is required. Telecom services are critical to the day to day operation of Nutrien.
Responsibilities:
• Weekly Accounts payable meetings to discuss any billing issues across four ERP systems/groups (PeopleSoft, SAP S4 Hana, SAP ECC, Oracle).
• Weekly Tangoe TEM meeting – Discuss and resolve TEM platform orders, issues, objectives and keep teams on task to deliver those goals.
• Vendor meetings and Quarterly Business Reviews as required with various large carriers (AT&T Verizon, Lumen, Bell, Telus, Rogers).
• Analysis of services and costs trending
• Service Now management, ticket creation, action, for resolution, typically tier 2 tier 3 escalations requiring vendor/end-user engagement. Updates/changes to Service Now workflows.
• White Glove VIP Support for ELT device setup and travel, both domestic and international.
• Negotiate, review, and submit contracts to legal for telecommunications contracts and push to completion.
• Risk management: They must be able to identify potential risks and take measures to mitigate them before they can negatively impact the project. Both from a end-user safety perspective as well as enterprise cyber-security perspective.
• Accustomed to working with organizations and vendors providing various types of documentation (contract, billing, vendor, status reports, budget tracking, Tangoe, IDS Telecom Applications(Intune, ABM, ZeroTouch etc.) project delivery, managing SCRUMS, etc.)
Must Haves:
• 10+ years as an Telecom Project Manager managing global enterprise level telecom projects
• Telecom Expense Management (TEM) and TEM applications (Tangoe, InTune, ABM, ZeroTouch)
• Billing dispute management (PeopleSoft, SAP S4 HANA, SAP ECC, Oracle)
• Telecom service providers (AT&T, Verizon, Lumen, Bell, Rogers, Telus, etc) and VAR’s
• PMI certification.
• Organizational Change Management (OCM)
• ServiceNow
Nice to Haves:
• CMMi Experience
Education:
• 4 yr. College Degree preferably in a technical field
APPLY Show more details...
Positions to fill: 1...
Start Date: Apr 01, 2024
Job End Date: Oct 04, 2024
Pay Rate: Hourly: Negotiable
Job ID: 275
Location: Chicago
APPLY
BACK TO LISTING
Contract to Hire: 6mon initial contract
Remote (Must be open to conversion and located in Loveland, CO or open to relocate)
Our valued client is seeking a Senior Telecom Project Manager with expertise in contract & billing management and TEM applications to lead global enterprise wide telecom initiatives.
Purpose:
As a telecommunications technology manager you will plan, organize, and oversee telecom objectives from start to finish. You will communicate with IDS Application, AR/AP, Vendor/Supplier, and management teams. This includes contract management, vendor account management, access management, across multiple internal/external systems such as vendor web-based portals. Regular updates to upper management on the status of telecom goals and objectives is required. Telecom services are critical to the day to day operation of Nutrien.
Responsibilities:
• Weekly Accounts payable meetings to discuss any billing issues across four ERP systems/groups (PeopleSoft, SAP S4 Hana, SAP ECC, Oracle).
• Weekly Tangoe TEM meeting – Discuss and resolve TEM platform orders, issues, objectives and keep teams on task to deliver those goals.
• Vendor meetings and Quarterly Business Reviews as required with various large carriers (AT&T Verizon, Lumen, Bell, Telus, Rogers).
• Analysis of services and costs trending
• Service Now management, ticket creation, action, for resolution, typically tier 2 tier 3 escalations requiring vendor/end-user engagement. Updates/changes to Service Now workflows.
• White Glove VIP Support for ELT device setup and travel, both domestic and international.
• Negotiate, review, and submit contracts to legal for telecommunications contracts and push to completion.
• Risk management: They must be able to identify potential risks and take measures to mitigate them before they can negatively impact the project. Both from a end-user safety perspective as well as enterprise cyber-security perspective.
• Accustomed to working with organizations and vendors providing various types of documentation (contract, billing, vendor, status reports, budget tracking, Tangoe, IDS Telecom Applications(Intune, ABM, ZeroTouch etc.) project delivery, managing SCRUMS, etc.)
Must Haves:
• 10+ years as an Telecom Project Manager managing global enterprise level telecom projects
• Telecom Expense Management (TEM) and TEM applications (Tangoe, InTune, ABM, ZeroTouch)
• Billing dispute management (PeopleSoft, SAP S4 HANA, SAP ECC, Oracle)
• Telecom service providers (AT&T, Verizon, Lumen, Bell, Rogers, Telus, etc) and VAR’s
• PMI certification.
• Organizational Change Management (OCM)
• ServiceNow
Nice to Haves:
• CMMi Experience
Education:
• 4 yr. College Degree preferably in a technical field
APPLY Show more details...
via Salary.com
posted_at: 17 days agoschedule_type: Full-time
Position: Telecommunications Manager, GS 0391-14
Division: Operational Technology Division...
Unit: Radio Engineering Unit
Location: Quantico, Virginia (No public transportation)
Working Hours: 8:00 a.m. to 4:30 p.m. Flexible depending on operational needs
Salary: GS-14: $132,368.00 - $172,075.00
Full Performance level: GS-14
Number of Positions Available: 1
Duration: Full Time
Additional selections may be made from this announcement to fill
Position: Telecommunications Manager, GS 0391-14
Division: Operational Technology Division...
Unit: Radio Engineering Unit
Location: Quantico, Virginia (No public transportation)
Working Hours: 8:00 a.m. to 4:30 p.m. Flexible depending on operational needs
Salary: GS-14: $132,368.00 - $172,075.00
Full Performance level: GS-14
Number of Positions Available: 1
Duration: Full Time
Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
Key Requirements
• Must be a U.S. citizen
• Must be able to obtain a Top Secret-SCI clearance
• CONUS and OCONUS travel up to 20% is required
Mission Statement:
The mission of the FBI is to protect the American People and uphold the Constitution of the United States.
Major Duties:
• Plans and manages the development, delivery and support of radio subscriber units and specialized communications systems and devices, and provides support to a broad range of FBI operations to include crisis management, special events and sensitive Counter Intelligence and Counter Terrorism cases worldwide.
• Establishes and maintains cooperative relationships with internal FBI field TMs, Five Eyes partners and external wireless industry partners in support of FBI operations.
• Responsible for Unit Logistics (Shipping/Receiving, Property and Inventory), the planning, purchasing, deployment and repair for all FBI radio subscriber units and approved accessories, oversight of the development and deployment of specialized secure and covert communications devices and systems.
• Directs technical staff consisting of government and contract personnel.
• Plans and coordinates activities, assigns tasks, estimates and allocate resources, monitors project efforts, resolves problems, and delivers products and services according to plans and requirements.
Qualifications and Evaluations
Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.
Your application will be evaluated and rated under the FBI’s Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans’ preference will be applied.
All applicants will be rated on the following Competencies:
• Communication
• Electronics
• Interpersonal Ability
• Leadership
• Managing Human Resources
• Problem Solving/Judgment
• Project Management
Please make sure your specialized experience/requirement(s) can be identified in your resume.
Specialized Experience (SE):
GS-14: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-13 grade level. SE is defined as follows:
• Experience developing policies, standards and procedures for procurement, maintenance, deployment and training of radio subscriber devices.
• Experience working with telecommunications and Land Mobile Radio (LMR) concepts providing operational services that meet program requirements.
• Experience in communications security concepts and methods to implement and maintain effective encryption and security policies, procedures and practices.
• Experience delivering secure and covert communications technology for FBI surveillance operations.
GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.
How to Apply
For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on Show more details...
Division: Operational Technology Division...
Unit: Radio Engineering Unit
Location: Quantico, Virginia (No public transportation)
Working Hours: 8:00 a.m. to 4:30 p.m. Flexible depending on operational needs
Salary: GS-14: $132,368.00 - $172,075.00
Full Performance level: GS-14
Number of Positions Available: 1
Duration: Full Time
Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
Key Requirements
• Must be a U.S. citizen
• Must be able to obtain a Top Secret-SCI clearance
• CONUS and OCONUS travel up to 20% is required
Mission Statement:
The mission of the FBI is to protect the American People and uphold the Constitution of the United States.
Major Duties:
• Plans and manages the development, delivery and support of radio subscriber units and specialized communications systems and devices, and provides support to a broad range of FBI operations to include crisis management, special events and sensitive Counter Intelligence and Counter Terrorism cases worldwide.
• Establishes and maintains cooperative relationships with internal FBI field TMs, Five Eyes partners and external wireless industry partners in support of FBI operations.
• Responsible for Unit Logistics (Shipping/Receiving, Property and Inventory), the planning, purchasing, deployment and repair for all FBI radio subscriber units and approved accessories, oversight of the development and deployment of specialized secure and covert communications devices and systems.
• Directs technical staff consisting of government and contract personnel.
• Plans and coordinates activities, assigns tasks, estimates and allocate resources, monitors project efforts, resolves problems, and delivers products and services according to plans and requirements.
Qualifications and Evaluations
Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.
Your application will be evaluated and rated under the FBI’s Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans’ preference will be applied.
All applicants will be rated on the following Competencies:
• Communication
• Electronics
• Interpersonal Ability
• Leadership
• Managing Human Resources
• Problem Solving/Judgment
• Project Management
Please make sure your specialized experience/requirement(s) can be identified in your resume.
Specialized Experience (SE):
GS-14: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-13 grade level. SE is defined as follows:
• Experience developing policies, standards and procedures for procurement, maintenance, deployment and training of radio subscriber devices.
• Experience working with telecommunications and Land Mobile Radio (LMR) concepts providing operational services that meet program requirements.
• Experience in communications security concepts and methods to implement and maintain effective encryption and security policies, procedures and practices.
• Experience delivering secure and covert communications technology for FBI surveillance operations.
GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.
How to Apply
For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on Show more details...
via LinkedIn
posted_at: 1 day agoschedule_type: Contractor and Temp workwork_from_home: 1
Client: Telecom
Job Title: Network Project Manager - IV / Product Owner / Solution Engineer...
Location: Home based (Remote)
Duration: 12 Months (With Possible Extension)
MUST HAVE SKILLS (Most Important):
• 7-10 years of Product Development/Solution Engineering experience
• 5+ years of Systems Development for Network Service Enablement (Ethernet, Layer 3 VPN, IP)
• Significant experience working with large cross-functional teams.
DESIRED
Client: Telecom
Job Title: Network Project Manager - IV / Product Owner / Solution Engineer...
Location: Home based (Remote)
Duration: 12 Months (With Possible Extension)
MUST HAVE SKILLS (Most Important):
• 7-10 years of Product Development/Solution Engineering experience
• 5+ years of Systems Development for Network Service Enablement (Ethernet, Layer 3 VPN, IP)
• Significant experience working with large cross-functional teams.
DESIRED SKILLS:
• Firm knowledge of general BSS and OSS architectures
• 3+ years of Network Planning, Engineering, or Service Delivery processes
• 1+ years of experience with Agile development, with Scaled Agile Framework (SAFe) preferred.
• A good understanding of Access Technologies would be beneficial.
• Knowledge of Client BSS systems such as Accord, VRD, PQ, CAMEO and OSS such as Nautilus, SNM, IPSM, TCOMS, BAISS is a significant plus
JOB DUTIES:
• As part of Client’s Centralized Process and Systems development organization, the selected candidate will fill the SAFe role of Product Owner (PO) to enable Client’s suite of Ethernet and “Ethernet Access” services on Client’s Intelligent Edge Network.
• The individual will work across teams including IT, Engineering, Service Delivery, Operations and Service Assurance. As a PO the individual will create the backlog of capabilities as User Stories, aligned to the features and epics created for the initiative.
• In partnership with subject matter experts in Service Delivery, Provisioning, Product Planning, and various teams throughout the Client organization, the PO will develop these stories in accordance with established format and content guidelines.
• The targeted service capabilities are Client’s Ethernet service features, including access, both on-net and via third party providers.
• These capabilities defined by the PO must support, through automation and system enhancements, all of the actions needed for Service Delivery which include install, change, order supplements and disconnecting services as ordered by customers through various Business Support Systems (BSS).
• All automation stories must be detailed as to the actual steps taken during automation, and additional stories will be required to show the process if automation fails for any reason, including inventory mismatch, network assignment failure, etc. These user stories must not only describe what is to be developed, but must also integrate into the overall vision of all domain teams set by the PM.
Education/Certifications:
• Required - Bachelor’s degree in Engineering or Computer Science
• SAFe certifications, and/or significant experience in systems development Show more details...
Job Title: Network Project Manager - IV / Product Owner / Solution Engineer...
Location: Home based (Remote)
Duration: 12 Months (With Possible Extension)
MUST HAVE SKILLS (Most Important):
• 7-10 years of Product Development/Solution Engineering experience
• 5+ years of Systems Development for Network Service Enablement (Ethernet, Layer 3 VPN, IP)
• Significant experience working with large cross-functional teams.
DESIRED SKILLS:
• Firm knowledge of general BSS and OSS architectures
• 3+ years of Network Planning, Engineering, or Service Delivery processes
• 1+ years of experience with Agile development, with Scaled Agile Framework (SAFe) preferred.
• A good understanding of Access Technologies would be beneficial.
• Knowledge of Client BSS systems such as Accord, VRD, PQ, CAMEO and OSS such as Nautilus, SNM, IPSM, TCOMS, BAISS is a significant plus
JOB DUTIES:
• As part of Client’s Centralized Process and Systems development organization, the selected candidate will fill the SAFe role of Product Owner (PO) to enable Client’s suite of Ethernet and “Ethernet Access” services on Client’s Intelligent Edge Network.
• The individual will work across teams including IT, Engineering, Service Delivery, Operations and Service Assurance. As a PO the individual will create the backlog of capabilities as User Stories, aligned to the features and epics created for the initiative.
• In partnership with subject matter experts in Service Delivery, Provisioning, Product Planning, and various teams throughout the Client organization, the PO will develop these stories in accordance with established format and content guidelines.
• The targeted service capabilities are Client’s Ethernet service features, including access, both on-net and via third party providers.
• These capabilities defined by the PO must support, through automation and system enhancements, all of the actions needed for Service Delivery which include install, change, order supplements and disconnecting services as ordered by customers through various Business Support Systems (BSS).
• All automation stories must be detailed as to the actual steps taken during automation, and additional stories will be required to show the process if automation fails for any reason, including inventory mismatch, network assignment failure, etc. These user stories must not only describe what is to be developed, but must also integrate into the overall vision of all domain teams set by the PM.
Education/Certifications:
• Required - Bachelor’s degree in Engineering or Computer Science
• SAFe certifications, and/or significant experience in systems development Show more details...
via Dycom Careers
posted_at: 14 hours agoschedule_type: Full-time
Overview and Essential Functions
Now Hiring in the Lewiston, MI area...
Management Positions
We are excited to host you at our
Virtual Hiring Event
March 28th, 2024
8am to 7pm
Kanaan Communications Virtual Hiring Event is for all levels of Telecom Construction Management
from Project Manager to Supervisors who want to grow their careers with us and have a real impact on the business.
Qualifications
We are looking for an individual with 2+
Overview and Essential Functions
Now Hiring in the Lewiston, MI area...
Management Positions
We are excited to host you at our
Virtual Hiring Event
March 28th, 2024
8am to 7pm
Kanaan Communications Virtual Hiring Event is for all levels of Telecom Construction Management
from Project Manager to Supervisors who want to grow their careers with us and have a real impact on the business.
Qualifications
We are looking for an individual with 2+ years of experience in cable or fiber optic construction
and at least 6 months of supervisory experience.
Thank you for your interest and we look forward to speaking with you!
• Authorized to work in the United States.
• Successful completion of pre-employment drug screen, background, and motor vehicle record check.
Benefits and Company Summary
Click here to learn about our company
What Kanaan offers:
• Opportunity to work in a growing company
• Competitive Pay and weekly paychecks
• Paid Time Off
• Paid Holidays
• Comprehensive Benefits Package:
• Health Insurance: Medical, Dental, Vision and Prescription Plans
• Life Insurance
• Long & Short-Term Disability
• 401(k) with Company Match
• Employee Monthly Stock Investment Plan
• Educational Reimbursement
• Flexible Spending Accounts
• Health Savings Account
• Cigna Critical Illness & Accident Insurance
• Employee Assistance Program
• Legal Insurance Plan
• SurgeryPlus service
• Teladoc System
Who we are...
Kanaan Communications, LLC provides a wide range of services to telecommunications providers including engineering services; outside plant construction (Aerial/Underground); plant maintenance; network upgrades including node splits, fiber & coax splicing, and activation/certification work. Kanaan has a specialized power supply team providing maintenance, capital improvements, and on-demand services. Join the Kanaan Communications Team!
EEO
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement.
(https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions Show more details...
Now Hiring in the Lewiston, MI area...
Management Positions
We are excited to host you at our
Virtual Hiring Event
March 28th, 2024
8am to 7pm
Kanaan Communications Virtual Hiring Event is for all levels of Telecom Construction Management
from Project Manager to Supervisors who want to grow their careers with us and have a real impact on the business.
Qualifications
We are looking for an individual with 2+ years of experience in cable or fiber optic construction
and at least 6 months of supervisory experience.
Thank you for your interest and we look forward to speaking with you!
• Authorized to work in the United States.
• Successful completion of pre-employment drug screen, background, and motor vehicle record check.
Benefits and Company Summary
Click here to learn about our company
What Kanaan offers:
• Opportunity to work in a growing company
• Competitive Pay and weekly paychecks
• Paid Time Off
• Paid Holidays
• Comprehensive Benefits Package:
• Health Insurance: Medical, Dental, Vision and Prescription Plans
• Life Insurance
• Long & Short-Term Disability
• 401(k) with Company Match
• Employee Monthly Stock Investment Plan
• Educational Reimbursement
• Flexible Spending Accounts
• Health Savings Account
• Cigna Critical Illness & Accident Insurance
• Employee Assistance Program
• Legal Insurance Plan
• SurgeryPlus service
• Teladoc System
Who we are...
Kanaan Communications, LLC provides a wide range of services to telecommunications providers including engineering services; outside plant construction (Aerial/Underground); plant maintenance; network upgrades including node splits, fiber & coax splicing, and activation/certification work. Kanaan has a specialized power supply team providing maintenance, capital improvements, and on-demand services. Join the Kanaan Communications Team!
EEO
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement.
(https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions Show more details...
via Ervin Cable Careers - Ervin Cable Construction
posted_at: 3 days agoschedule_type: Full-time
Overview and Essential Functions
A successful Telecom Construction Manager shall be responsible for management of assigned telecom construction segments; ensure safety, quality, timeliness, and financial expectations are met for all scopes of work; coordinate construction scheduling and associated activities, while acting as a liaison to Project Management concerning progress and delays. At a... minimum, the position requires a good working knowledge
Overview and Essential Functions
A successful Telecom Construction Manager shall be responsible for management of assigned telecom construction segments; ensure safety, quality, timeliness, and financial expectations are met for all scopes of work; coordinate construction scheduling and associated activities, while acting as a liaison to Project Management concerning progress and delays. At a... minimum, the position requires a good working knowledge of the telecommunications industry; ability to use a computer and other office related equipment; familiarity with aerial lift devices, utility lines/poles, and various other telecommunications construction equipment, and the functionality of each; ability to read, understand, interpret, input, and analyze data.
In order to perform this job, you must demonstrate, either by training or experience:
• the ability to work safely, with or without supervision;
• the ability to read understand, interpret, input, and analyze data with a high degree of accuracy and completeness;
• the ability to coordinate the activities of others;
• the ability to organize work load to determine priority of duties;
• excellent manual dexterity;
• the ability to manage multiple projects to completion;
• the ability to function effectively in a high-stress situation;
• the ability to communicate with Company personnel, customers, and contractors to ensure tasks are completed.
Responsibilities:
• Supervise, develop, and provide leadership to employees and supervisors of an assigned area, department, or project(s).
• Review tasks and reports to ensure accuracy, completeness, and compliance.
• Develop processes to ensure completion of tasks in support of an assigned area, department, or project(s).
• Communicate with employees, contractors, vendors, and/or customers to assist an assigned area, department, or project(s).
• Additional Duties as assigned.
Qualifications
• Bachelor's Degree in a related field or 5 years of related work experience.
• Previous supervisory and/or managerial experience.
• Project management skills including planning, organizing, and coordinating tasks.
• Authorized to work in the United States.
• Successful completion of pre-employment drug screen, background, and motor vehicle record check.
Workplace Environment and Physical Demands:
To be considered for this position, a candidate must possess the ability to sit for long periods of time, while using repetitive and/or fine hand movements to complete computer related tasks and/or other office functions. Work is performed both inside and outside in all weather conditions, including extreme heat, cold, and precipitation, and in rugged terrain such as back easements, rural locations and at active construction sites. Noise level can range from moderate to loud and from intermediate to constant.
Benefits and Company Summary
What you’ll get…
• Medical, Dental, Vision and Prescription Plans
• Flexible Spending Accounts
• Short and Long Term Disability
• Supplemental Life and AD&D
• 401(k) Retirement Savings w/ Company Match
• Stock Purchase Plan
• Company Discounts
• Legal Insurance
• Paid Time Off and Holidays
Who we are...
We are a company united in our vision of connecting America. Our culture is grounded in and shaped by our values. These values act as our behavioral compass and guide how we interact with each other, our customers, and the communities in which we operate. Across our teams, we strive to treat each other with respect, value different perspectives and experiences, keep our and others’ safety top of mind, and uphold the highest ethical standards.
Our company supplies the single most critical resource telecom service providers need: skilled people. We serve the nation from more than 50 field offices and are unparalleled in scope and scale.
Our talented workforce of over 1500 employees provides a wide array of specialty services including construction, engineering, underground facility locating, fulfillment, and program management.
We provide opportunities for our people to learn and develop the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company. Join us!
EEO
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions Show more details...
A successful Telecom Construction Manager shall be responsible for management of assigned telecom construction segments; ensure safety, quality, timeliness, and financial expectations are met for all scopes of work; coordinate construction scheduling and associated activities, while acting as a liaison to Project Management concerning progress and delays. At a... minimum, the position requires a good working knowledge of the telecommunications industry; ability to use a computer and other office related equipment; familiarity with aerial lift devices, utility lines/poles, and various other telecommunications construction equipment, and the functionality of each; ability to read, understand, interpret, input, and analyze data.
In order to perform this job, you must demonstrate, either by training or experience:
• the ability to work safely, with or without supervision;
• the ability to read understand, interpret, input, and analyze data with a high degree of accuracy and completeness;
• the ability to coordinate the activities of others;
• the ability to organize work load to determine priority of duties;
• excellent manual dexterity;
• the ability to manage multiple projects to completion;
• the ability to function effectively in a high-stress situation;
• the ability to communicate with Company personnel, customers, and contractors to ensure tasks are completed.
Responsibilities:
• Supervise, develop, and provide leadership to employees and supervisors of an assigned area, department, or project(s).
• Review tasks and reports to ensure accuracy, completeness, and compliance.
• Develop processes to ensure completion of tasks in support of an assigned area, department, or project(s).
• Communicate with employees, contractors, vendors, and/or customers to assist an assigned area, department, or project(s).
• Additional Duties as assigned.
Qualifications
• Bachelor's Degree in a related field or 5 years of related work experience.
• Previous supervisory and/or managerial experience.
• Project management skills including planning, organizing, and coordinating tasks.
• Authorized to work in the United States.
• Successful completion of pre-employment drug screen, background, and motor vehicle record check.
Workplace Environment and Physical Demands:
To be considered for this position, a candidate must possess the ability to sit for long periods of time, while using repetitive and/or fine hand movements to complete computer related tasks and/or other office functions. Work is performed both inside and outside in all weather conditions, including extreme heat, cold, and precipitation, and in rugged terrain such as back easements, rural locations and at active construction sites. Noise level can range from moderate to loud and from intermediate to constant.
Benefits and Company Summary
What you’ll get…
• Medical, Dental, Vision and Prescription Plans
• Flexible Spending Accounts
• Short and Long Term Disability
• Supplemental Life and AD&D
• 401(k) Retirement Savings w/ Company Match
• Stock Purchase Plan
• Company Discounts
• Legal Insurance
• Paid Time Off and Holidays
Who we are...
We are a company united in our vision of connecting America. Our culture is grounded in and shaped by our values. These values act as our behavioral compass and guide how we interact with each other, our customers, and the communities in which we operate. Across our teams, we strive to treat each other with respect, value different perspectives and experiences, keep our and others’ safety top of mind, and uphold the highest ethical standards.
Our company supplies the single most critical resource telecom service providers need: skilled people. We serve the nation from more than 50 field offices and are unparalleled in scope and scale.
Our talented workforce of over 1500 employees provides a wide array of specialty services including construction, engineering, underground facility locating, fulfillment, and program management.
We provide opportunities for our people to learn and develop the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company. Join us!
EEO
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions Show more details...
via Leidos Careers
posted_at: 6 days agoschedule_type: Full-time
Description
Are you ready to work on projects that can potentially change the world? Join us at Leidos, where your most important work is ahead! You will enjoy great benefits such as 5 weeks of Paid Time Off, Flexible Schedules, Discounted Stock Purchase Plans, Education and Training Support and more! If this sounds like the kind of place where you can thrive, keep reading...
The Leidos Intelligence Group has a career opportunity for a Telecommunications
Description
Are you ready to work on projects that can potentially change the world? Join us at Leidos, where your most important work is ahead! You will enjoy great benefits such as 5 weeks of Paid Time Off, Flexible Schedules, Discounted Stock Purchase Plans, Education and Training Support and more! If this sounds like the kind of place where you can thrive, keep reading...
The Leidos Intelligence Group has a career opportunity for a Telecommunications Technical Analyst/Mission Manager in the Ft. Meade area, MD.
Program Summary
Leidos is a 10-year incumbent prime contractor on a large multi-year contract that develops, integrates deploys, and sustains large collection systems, and is pursuing a follow-on effort as a preferred subcontractor. The work is extremely important to the government and offers its team members the opportunity to work autonomously and explore new technologies. We will continue to provide exceptional service to our customer in an area in which we have deep incumbent knowledge.
Significant requirements include Mission Management, Operations, and Sustainment activities. The team will provide 24x7x365 support to multiple Operations Teams and will feature 1st/2nd/3rd Party Partner Engagement.
Job Summary
The Telecom Technical Analyst will operate, demonstrate, and train on current or prototype intelligence and/or telecommunication equipment under test or in use in field locations, as well as optimize and configure collection resources. The TTA will contribute to technical studies, analyses, and evaluations of technical mission needs and make recommendations to support decision-makers. The TTA must have an in-depth understanding of modern/digital telecommunication systems and equipment; the US SIGINT System; export issues; and SIGINT Systems collection and processing facilities, and must be capable of maintaining extensive interaction/working relationships among various representatives of the Intelligence Community (e.g. military services, Second and Third Party customers and vendors).
The Telecom Technical Analyst must have the ability to communicate and coordinate with developers and partners to ensure the continuous running and optimization of collection systems within their program as well as the ability to work closely with the customer and Collection Management to ensure collection needs are met. Must have experience in design, exploitation, or implementation of communications networks. Experience in analysis and the ability to generate reports using various tools is required.
Required Qualifications
• Ten (10) years of configuring and tasking experience with directly related, hands-on experience in SIGINT system and subsystem level tasking, configuration, normalization, survey, equipment configuration, basic signal analysis, interpretation of system health indications and parameter and routing processes.
• Professional experience must include at least five (5) years of experience with modern digital/optical telecommunication systems and protocols, telephony switching system networks, internet communications, packet switching systems, and/or experience in the designing, developing, and/or testing of systems that modulate, demodulate, multiplex, and/or demultiplex digital communication signals.
• Associate’s degree in Electronics Technology or related discipline from an accredited college or university is required. Two (2) years of additional related experience may be substituted for an associate’s degree.
• Active TS/SCI with polygraph
• Must have experience in design, exploitation, or implementation of communications networks.
• Experience in analysis and the ability to generate reports using various tools is required.
Pay Range:
Pay Range $101,400.00 - $183,300.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law Show more details...
Are you ready to work on projects that can potentially change the world? Join us at Leidos, where your most important work is ahead! You will enjoy great benefits such as 5 weeks of Paid Time Off, Flexible Schedules, Discounted Stock Purchase Plans, Education and Training Support and more! If this sounds like the kind of place where you can thrive, keep reading...
The Leidos Intelligence Group has a career opportunity for a Telecommunications Technical Analyst/Mission Manager in the Ft. Meade area, MD.
Program Summary
Leidos is a 10-year incumbent prime contractor on a large multi-year contract that develops, integrates deploys, and sustains large collection systems, and is pursuing a follow-on effort as a preferred subcontractor. The work is extremely important to the government and offers its team members the opportunity to work autonomously and explore new technologies. We will continue to provide exceptional service to our customer in an area in which we have deep incumbent knowledge.
Significant requirements include Mission Management, Operations, and Sustainment activities. The team will provide 24x7x365 support to multiple Operations Teams and will feature 1st/2nd/3rd Party Partner Engagement.
Job Summary
The Telecom Technical Analyst will operate, demonstrate, and train on current or prototype intelligence and/or telecommunication equipment under test or in use in field locations, as well as optimize and configure collection resources. The TTA will contribute to technical studies, analyses, and evaluations of technical mission needs and make recommendations to support decision-makers. The TTA must have an in-depth understanding of modern/digital telecommunication systems and equipment; the US SIGINT System; export issues; and SIGINT Systems collection and processing facilities, and must be capable of maintaining extensive interaction/working relationships among various representatives of the Intelligence Community (e.g. military services, Second and Third Party customers and vendors).
The Telecom Technical Analyst must have the ability to communicate and coordinate with developers and partners to ensure the continuous running and optimization of collection systems within their program as well as the ability to work closely with the customer and Collection Management to ensure collection needs are met. Must have experience in design, exploitation, or implementation of communications networks. Experience in analysis and the ability to generate reports using various tools is required.
Required Qualifications
• Ten (10) years of configuring and tasking experience with directly related, hands-on experience in SIGINT system and subsystem level tasking, configuration, normalization, survey, equipment configuration, basic signal analysis, interpretation of system health indications and parameter and routing processes.
• Professional experience must include at least five (5) years of experience with modern digital/optical telecommunication systems and protocols, telephony switching system networks, internet communications, packet switching systems, and/or experience in the designing, developing, and/or testing of systems that modulate, demodulate, multiplex, and/or demultiplex digital communication signals.
• Associate’s degree in Electronics Technology or related discipline from an accredited college or university is required. Two (2) years of additional related experience may be substituted for an associate’s degree.
• Active TS/SCI with polygraph
• Must have experience in design, exploitation, or implementation of communications networks.
• Experience in analysis and the ability to generate reports using various tools is required.
Pay Range:
Pay Range $101,400.00 - $183,300.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law Show more details...
via Nicklaus Children's Health System
schedule_type: Full-time
Description
Job Summary...
Serves as an escalation point in the absence of the department Director. Responsible for monitoring the daily work performance, development, training, and completion of subordinate performance evaluations to include telephone technicians and all other direct reports. Provides performance input to the department Director as needed on other employees within the department. Responsible for the total and complete daily operation
Description
Job Summary...
Serves as an escalation point in the absence of the department Director. Responsible for monitoring the daily work performance, development, training, and completion of subordinate performance evaluations to include telephone technicians and all other direct reports. Provides performance input to the department Director as needed on other employees within the department. Responsible for the total and complete daily operation of the department.
Job Specific Duties
• Collaborates with the Directors as a consultant and solution provider.
• Completes department budget projections and manages expenses.
• Conducts performance discussions and completes employee performance appraisals on a timely basis.
• Designs and maintains successful voice/data network integrations with IT on all activities and projects.
• Directing and coordinates department technology projects and services with other vendors.
• Ensures all telecommunications equipment and services meets guidelines and requirements of IT and Hospital Security departments.
• Manages and assists designing, delivering, implementing, and supporting all voice networking infrastructure.
• Manages the routine data back-up process and ensures they are performed on a timely basis.
• Orients, trains, coaches, and provides feedback to employees.
Qualifications
Minimum Job Requirements
• Cisco Certification or comparable licenses or training
• 4-7 years Installation and maintenance of Cisco Systems Interconnecting, Cisco Network Devices, and Cisco Telephony
• 4-7 years IP IVR Deployment and Cisco Customer Response Solutions Deployment (CRSD)
• 4-7 years Management of Cisco Unified Communications Manager (CUCM)
• 3-5 years Management of Cisco Unified Contact Center Express (UCCX)
• 3-5 years Management of a Telecommunications Team
Knowledge, Skills, and Abilities
• Associate degree or Equivalent experience/Certification.
• Experience in Service Now preferred.
• Ability to communicate clearly and courteously with internal and external customers.
• Ability to communicate effectively in English both verbally and in writing.
• Ability to lead and direct the work of a team.
• Demonstrate PBX technical skills with high ended and highly profiled customer references.
• Maintains confidentiality of sensitive information.
• Able to adapt and react calmly under stressful conditions.
• Able to relate cooperatively and constructively with customers and co-workers.
• Handle numerous interruptions and handle several requests simultaneously.
• Knowledge of cloud-based telecommunications infrastructure.
• Knowledge of hybrid cloud telephony systems
• Knowledge of unified communications solutions available in the market.
Job :
Management
Primary Location :
Florida-Miami-Waterford Offices
Department :
IT COMMUNICATIONS-1000-954902
Job Status
:Full Time Show more details...
Job Summary...
Serves as an escalation point in the absence of the department Director. Responsible for monitoring the daily work performance, development, training, and completion of subordinate performance evaluations to include telephone technicians and all other direct reports. Provides performance input to the department Director as needed on other employees within the department. Responsible for the total and complete daily operation of the department.
Job Specific Duties
• Collaborates with the Directors as a consultant and solution provider.
• Completes department budget projections and manages expenses.
• Conducts performance discussions and completes employee performance appraisals on a timely basis.
• Designs and maintains successful voice/data network integrations with IT on all activities and projects.
• Directing and coordinates department technology projects and services with other vendors.
• Ensures all telecommunications equipment and services meets guidelines and requirements of IT and Hospital Security departments.
• Manages and assists designing, delivering, implementing, and supporting all voice networking infrastructure.
• Manages the routine data back-up process and ensures they are performed on a timely basis.
• Orients, trains, coaches, and provides feedback to employees.
Qualifications
Minimum Job Requirements
• Cisco Certification or comparable licenses or training
• 4-7 years Installation and maintenance of Cisco Systems Interconnecting, Cisco Network Devices, and Cisco Telephony
• 4-7 years IP IVR Deployment and Cisco Customer Response Solutions Deployment (CRSD)
• 4-7 years Management of Cisco Unified Communications Manager (CUCM)
• 3-5 years Management of Cisco Unified Contact Center Express (UCCX)
• 3-5 years Management of a Telecommunications Team
Knowledge, Skills, and Abilities
• Associate degree or Equivalent experience/Certification.
• Experience in Service Now preferred.
• Ability to communicate clearly and courteously with internal and external customers.
• Ability to communicate effectively in English both verbally and in writing.
• Ability to lead and direct the work of a team.
• Demonstrate PBX technical skills with high ended and highly profiled customer references.
• Maintains confidentiality of sensitive information.
• Able to adapt and react calmly under stressful conditions.
• Able to relate cooperatively and constructively with customers and co-workers.
• Handle numerous interruptions and handle several requests simultaneously.
• Knowledge of cloud-based telecommunications infrastructure.
• Knowledge of hybrid cloud telephony systems
• Knowledge of unified communications solutions available in the market.
Job :
Management
Primary Location :
Florida-Miami-Waterford Offices
Department :
IT COMMUNICATIONS-1000-954902
Job Status
:Full Time Show more details...
via Yulys
schedule_type: Full-time
Manages operations of telecommunications services. Maintains contacts with vendors of telecommunications equipment and services.
Manages personnel in Telecommunications and Customer Service Operations to include work assignments, training, performance appraisals, and hiring and promotion recommendations...
Manages department budget and oversees annual budget preparation.
Develops reports and long-range planning for group.
Ensures telecommunications
Manages operations of telecommunications services. Maintains contacts with vendors of telecommunications equipment and services.
Manages personnel in Telecommunications and Customer Service Operations to include work assignments, training, performance appraisals, and hiring and promotion recommendations...
Manages department budget and oversees annual budget preparation.
Develops reports and long-range planning for group.
Ensures telecommunications service to campus including, but not limited to, campus wide cabling, installation and repair services, telecommunications transmissions systems, equipment procurement and inventory, and development of telecommunication standards.
Provides design and support services, along with consultation to departments making changes to their voice, data and video systems configuration and operations.
Works with departments in defining guidelines for the development of the technical infrastructure for telecommunications services, and recommends equipment compatibility and network connection policies.
Evaluates and oversees equipment purchase procedures, serving as a contact with telecommunications vendors; makes equipment purchase decisions.
Oversees maintenance of telecommunications website.
Performs other job-related duties as assigned.
EEO/AA
Qualifications
Bachelors and 5 years experience
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of five (5) years of directly job-related experience.
Additional Job Posting Information
Preferred Qualifications:
2+ years of Experience with Skype for Business (SFB) telephony
Experience with MS Teams telephony. UH is in the process of retiring SFB and migrating to MS Teams telephony.
Experience with Call Center applications. Our current call center is Anywhere365 compatible with SFB. The telecom manager will be responsible for evaluating and recommending.
Required Attachments by Candidate: Resume, Cover Letter/Letter of Application
Employee Status: Regular/Benefits
Job Posting: Apr 27, 2023, 11:57:36 AM
Looking for remote jobs near your area? At Yulys, thousands of employers are looking for exceptional talent like yours. Find your perfect fit now Show more details...
Manages personnel in Telecommunications and Customer Service Operations to include work assignments, training, performance appraisals, and hiring and promotion recommendations...
Manages department budget and oversees annual budget preparation.
Develops reports and long-range planning for group.
Ensures telecommunications service to campus including, but not limited to, campus wide cabling, installation and repair services, telecommunications transmissions systems, equipment procurement and inventory, and development of telecommunication standards.
Provides design and support services, along with consultation to departments making changes to their voice, data and video systems configuration and operations.
Works with departments in defining guidelines for the development of the technical infrastructure for telecommunications services, and recommends equipment compatibility and network connection policies.
Evaluates and oversees equipment purchase procedures, serving as a contact with telecommunications vendors; makes equipment purchase decisions.
Oversees maintenance of telecommunications website.
Performs other job-related duties as assigned.
EEO/AA
Qualifications
Bachelors and 5 years experience
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of five (5) years of directly job-related experience.
Additional Job Posting Information
Preferred Qualifications:
2+ years of Experience with Skype for Business (SFB) telephony
Experience with MS Teams telephony. UH is in the process of retiring SFB and migrating to MS Teams telephony.
Experience with Call Center applications. Our current call center is Anywhere365 compatible with SFB. The telecom manager will be responsible for evaluating and recommending.
Required Attachments by Candidate: Resume, Cover Letter/Letter of Application
Employee Status: Regular/Benefits
Job Posting: Apr 27, 2023, 11:57:36 AM
Looking for remote jobs near your area? At Yulys, thousands of employers are looking for exceptional talent like yours. Find your perfect fit now Show more details...
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