themecircle

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • Traffic rank
    #121,555 Site Rank

  • Site age
    9 yrs old

  • Site Owner information
    Whois info

Traffic rank
#121,555
Site age
9 yrs
Location
United States
Newest job postings for themecircle
via Lever schedule_type: Full-time
About Us Circle is building the world’s leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand... We’re proud to be a fully remote company of around 130 (and growing!) team members from 30+ countries around the world. We About Us

Circle is building the world’s leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand...

We’re proud to be a fully remote company of around 130 (and growing!) team members from 30+ countries around the world. We strive to find exceptional talent, empower them to do their best work, and in turn, have a meaningful impact in their own lives. We don’t track hours, but we manage for outcomes in an a-synchronous culture.

Twice a year, we bring the whole company together for incredible company retreats in beautiful places around the world!

About the role

We're expanding our customer success team include our first bi-lingual Customer Success Manager, fluent in both English and Portuguese. This role will be reporting to the Enterprise Customer Success Team Lead, but collaborate closely with other folks who are helping lead our expansion into Brazil. We’re looking for a customer-focused, highly energetic, and experienced individual to join the team. Focused on delighting our customers with personalized onboarding and world-class account management, you will help support and partner with around 200 customers by the end of your first year.

You will own a Net MRR target at Circle, leveraging tactics to help retain customers and grow their accounts.

This is a 100% remote role, and we have a strong preference for candidates residing in AMER (North/South America) time zones.

What you'll be doing
• Onboarding new Portuguese-speaking clients by understanding their goals & vision, then helping them learn how to accomplish their goals using Circle, while consulting on community design, strategy best practices, and technical integrations. Launch can be as quickly as 3-4 weeks from the time of sale.
• You’ll work directly with customers through video meets to help train them on Circle, and assist with planning out the vision of their community. In addition to calls, it is expected to provide prompt follow-up emails and responses to customer questions.
• After onboarding, you’ll host quarterly community reviews where you analyze usage patterns to provide proactive insights, guidance, and recommend specific solutions related to your customer’s goals and priorities.
• You’ll be passionate about building relationships, and helping our clients succeed in building an engaging community while establishing yourself as a trusted advisor along their journey.
• You’re a product expert on the Circle platform, how to integrate with it, and best practices on how to build and manage communities. You develop and maintain a deep understanding of our products or services, staying up-to-date with industry trends and best practices.
• You deliver on high levels of customer satisfaction and NPS (Net Promoter Score).
• You efficiently build, iterate, and execute expansion and renewal playbooks to help ensure customers realize the full value of the Circle platform.
• Build strong internal partnerships with cross-functional teams inside and beyond the Customer Success organization, including Onboarding, Sales, Support, Product, Marketing, and Revenue Operations.
• You act as an internal advocate for customers by creating and managing feedback loops, and gathering actionable insights that will inform the product roadmap.
• You contribute to the ongoing improvement of our customer success processes and methodologies.

What you'll need to be successful
• Strong alignment with our values. Find our values on our career page if you haven’t read up on them yet.
• You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5, as well as Portuguese.
• You have at least 2+ years of consulting, account management, customer success, or sales experience, working in SaaS and/or early stage startup settings.
• You have worked at software company in the past that is used by SMB customers, and have leveraged product usage data in your approach to expanding accounts.
• You enjoy getting hands-on with SaaS products. Becoming an expert in both value and technical capabilities of tools is second nature.
• You have experience in using Hubspot or Salesforce to manage your customer base and pipeline.
• You are a team player with a high level of integrity and desire to assist your team.
• You prioritize customer experience with a focus on customer happiness and retention.
• Builds strong relationships with people, understands their needs and goals, identifies creative solutions, and manages action items through to completion.
• You have an aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability.
• You’re resourceful --you may not have all the answers, but you know how to find them.
• Self-motivated and proactive. You bias to action and work effectively in a highly ambiguous, ever-changing environment. You’re able to zoom into granular details, and also zoom out to understand the larger strategy and philosophy of how and why decisions are made.

$90,000 - $125,000 a year
A portion of this role's compensation is variable. The range published is OTE (on target earnings), inclusive of base + variable.

Cash compensation is a starting point, and we want all of our team members to be able to grow in their roles. In addition to equity, benefits and perks, our cash compensation is subject to an annual review and increase on a once per year basis on the hire date anniversary.

The fun stuff

Fully remote: work from anywhere in the world!

Autonomy and trust to do your job: we care about outcomes over everything else.

Paid time away: all employees are given 35 days of PTO annually.

Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.*

Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!*

Home office stipend to help you get up and running.

Learning & development stipend to help you level up your professional skills.

Annual bonus potential for roles that don't already receive variable income or commission.

Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We’ve had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon.

Check out our Careers page for more.
• Your role, location and unique circumstance may affect this.

Diversity, Equity & Inclusion

As a fully-remote international company, diversity is baked into our DNA. Here’s how our CEO, Sid Yadav, frames our hiring mission: “let’s find talent in underserved and under-represented corners of the world, set them up to do the best work of their lives, and in turn, change their life.” To achieve this hiring mission, we offer competitive U.S.-benchmarked compensation no matter where someone’s located in the world, and we proactively seek candidates who expand representation of backgrounds, cultures and lived experiences in our teams.

Equal Employment Opportunity

Circle is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.

If you require any accommodations during the recruitment process, please let us know and we will work with you to meet your needs
Show more details...
via Jobrapido.com posted_at: 6 days agoschedule_type: Full-time
Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity... and enhance inclusion. Our infrastructure including Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity... and enhance inclusion. Our infrastructure including USDC, a blockchain-based dollar helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology.What youll be part of:Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: Multistakeholder, Mindfulness, Driven by Excellence and High Integrity. Circlers are consistently evolving in a remote world where strength in numbers fuels team success. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.What youll be responsible for:In 2020, Circle unveiled Circle APIs: a set of solutions and smarter technology to help businesses accept payments in a more global, scalable and efficient alternative to traditional banking rails (spoiler: were using USD Coin under the hood). The Circle Security Team works to protect Circle; our customers, clients, and partners; and the financial markets upon which we rely. As a member of this team, youll lead projects and be responsible for key deliverables of the security program while collaborating across Circle teams. You will continue to learn and stay current in a fun and rapidly changing environment.What you'll work on:
• Conduct analysis of user behavior and organizational controls apparent in security logging.
• Leverage analysis to build technical detections and controls.
• Drive the development and implementation of automated data access checks across various platforms to help detect abuse and data exfiltration.
• Perform security incident investigations using data analytics and computer forensics.
• Build automation and detection models to support identification of anomalous activity to mitigate insider risk at scale.
• Identify gaps in our infrastructure, and work with business partners to gain visibility through logging and detection.
• Partner with stakeholders to contribute to Security Awareness messaging, training and exercises.
• Drive deployment, development, and improvements in Security Incident and Event Management, Case Management, and Automation.
• Provide security guidance to various organizations throughout the company.
You will aspire to our four core values:
• Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities.
• Mindful - you seek to be respectful, an active listener and to pay attention to detail.
• Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
• High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance.
What youll bring to Circle:
• 5-7+ years experience in security operations such as technical investigations or Digital Forensics and Incident Response (DFIR) with a minimum of two years (can be overlapping) with a focus on Insider Threat.
• Experience with technologies relevant to Insider Threat (SIEMs, DLP solutions, CASBs, UEBA tools, host forensic solutions).
• Experience in data science and analytics solutions applicable to the insider threat detection space.
• Exposure to programming, scripting and query languages such as Python, Golang, bash, SQL.
• Strong ability to work collaboratively across teams during high-stress situations.
• Ability to manage multiple competing priorities and use good judgment to establish order of priorities on the fly.
• Self-motivated and creative problem-solver able to work independently with minimal guidance.
• Enthusiasm for scalable, reproducible security management.
• In-depth knowledge of the insider threat landscape.
• Deep knowledge of SIEM, Case Management, EDR/ MDR, and DLP solutions.
• Experience working in financial services or financial technology desired.
• Experience working in an AWS environment preferred.
• Experience communicating technical findings to a variety of stakeholders.
• Proficiency in Google Suite, Slack and Apple MacOS preferred.
• Certifications such as CMU CERT ITPM/ ITVA, CCITP, CISM, CDPSE or similar will receive favorable consideration but are not required.
Additional Information:
• This position is eligible for day-one PERM sponsorship for qualified candidates.
Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.The compensation range below is specific to Los Angeles, CA. Actual starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.Base Pay Range: $175,000 - $230,000Annual Bonus Target: 15%Also Included: Equity & Benefits (including medical, dental, vision and 401(k)). Circle has a discretionary vacation policy. We also provide 10 days of paid sick leave per year and 11 paid holidays per year in the U.S.We are anequal opportunity employerand value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in theE-Verify Programin certain locations, as required by law.
#J-18808-Ljbffr
Show more details...
via Alexandria, VA - Geebo posted_at: 3 days agoschedule_type: Full-timesalary: 20–28 an hour
Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle platforms and products provide a suite of internet-native financial services for payments, treasury infrastructure and capital formation. Circle is also a principal developer of USD... Coin (USDC), which has become the fastest growing dollar Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle platforms and products provide a suite of internet-native financial services for payments, treasury infrastructure and capital formation. Circle is also a principal developer of USD... Coin (USDC), which has become the fastest growing dollar digital currency in the world. USDC has grown to over 35 billion in circulation and supported over $1.3 trillion in transactions in the past year. Circle's payments and treasury infrastructure services available through the Circle Account and APIs helps bridge the legacy financial system and digital currency and blockchain based finance. Circle's SeedInvest service brings internet-native fundraising and capital formation to startups and growth companies. Combined, Circle's suite of services helps companies to participate in a more open, global and inclusive financial system. What you'll be part of:
With the mission To raise global economic prosperity through the frictionless exchange of financial value, Circle was founded on the belief that the internet, blockchains and digital currency will rewire the global economic system, creating a fundamentally more open, inclusive, efficient and integrated world economy. We envision a global economy where people and businesses everywhere can more freely connect and transact with each other with new technologies for digital money and internet-native finance. We believe such a system can raise prosperity for people and companies everywhere. Our mission is powered by the values we espouse and which we expect all Circlers to respect. We are Multistakeholder, serving the needs of our customers, our shareholders, our employees and families, our local communities and our world. Furthermore, we are also Mindful, Driven by Excellence, and High Integrity. What you'll be responsible for:
Build, scale, and direct a complex civil litigation practice for an innovative company while working in a new industry, with new technology, and in a litigation environment with novel and emerging laws and business opportunities. You will partner with the Assistant General Counsel, Litigation and Intellectual Property, and will be expected to lead work on all things litigation inside the company and with our outside counsel. What you'll work on:
Providing timely, creative, and effective legal advice to the executive team and across the business teams on complex civil litigation and regulatory matters. Researching the law and creating outstanding, precise, and useful written work. Designing and building core civil litigation processes, budgets, and metrics to increase the overall effectiveness of the legal services provided to the company. Addressing legal risk in business-centric ways, and developing strategies to solve problems, strengthen partnerships, and advance opportunities. Formulating, directing, and driving strategy with outside counsel. You will aspire to our four core values:
Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities. Mindful - you seek to be respectful, an active listener and to pay attention to detail. Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals. High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance. What you'll bring to Circle:
Juris Doctor degree and active law license in at least one state in good standing. 12
years of litigation experience. Depth and breadth of complex civil litigation experience in state and federal court, arbitrations, and other alternative dispute resolution forums. Exceptional research and writing skills. Multidisciplinary subject matter litigation expertise. Generalists encouraged. Preference for demonstrated client advocacy as law firm counsel. Intellectual curiosity with cryptocurrency, blockchain, and stablecoin technology. Proficiency in Google Suite, Slack and Apple MacOS preferred.
Salary Range:
$100K -- $150K
Minimum Qualification
Legal & RegulatoryEstimated Salary: $20 to $28 per hour based on qualifications
Show more details...