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Related Questions
How can I contact Ticketmaster customer support? A4: Ticketmaster offers various ways to contact their customer support team. The most convenient method is by visiting their website and navigating to the "Help" or "Contact Us" section where you will find several options to get assistance. Ticketmaster provides a phone helpline that is available seven days a week, as well as a live chat feature for real-time support during specific hours. Additionally, they offer email support and have an extensive FAQ section addressing common inquiries. Whether you have questions about ticket purchases, account management, or event information, Ticketmaster's customer support team is there to assist you.
Can I receive a refund if I can't attend an event I purchased tickets for? A3: Ticketmaster's refund policy varies depending on the event and organizer. In most cases, if an event is canceled, you are entitled to a refund. However, if an event is postponed or rescheduled, tickets are typically still valid for the new date. If you are unable to attend a rescheduled event, Ticketmaster recommends reaching out to their customer service for assistance. Refunds for other reasons, such as a change in personal circumstances, are subject to the event organizer's policies. It's advisable to review the specific refund policies provided during the ticket purchase process or contact Ticketmaster directly for further clarification.
What is Ticketmaster Verified Fan? A7: Ticketmaster Verified Fan is a program designed to ensure genuine fans have access to tickets for high-demand events. By registering as a Verified Fan, you increase your chances of securing tickets before they are available to the general public. To participate, visit the Ticketmaster Verified Fan website and follow the registration process, which may involve providing personal information or linking your social media accounts. Registered fans may receive unique access codes or invitations to purchase tickets during presales. This program aims to combat ticket scalping and provide a fair and reliable ticket buying experience.
Can I change the delivery address for my Ticketmaster tickets? A8: In most cases, Ticketmaster allows changes to the delivery address for tickets. To make changes, sign in to your Ticketmaster account and go to the "My Tickets" section. Locate the relevant event and click on the option to edit the delivery address. Follow the provided instructions to update the necessary information. However, it's important to note that certain events or ticket types may have restrictions on delivery address changes.
How do I browse for events on Ticketmaster.ca? A2: Browsing for events on Ticketmaster.ca is a straightforward process. Start by visiting the website and entering your desired location and event type in the search bar located at the top of the page. Alternatively, you can explore popular categories, such as concerts, sports, or theater, by clicking on their respective tabs. Ticketmaster also provides filters to narrow down your search based on date range, venue, or price range. By utilizing these features, you can easily find and browse through a wide range of exciting events happening near you.
How can I create an account on Ticketmaster.ca? A1: To create an account on Ticketmaster.ca, simply visit the website and click on the "Sign In" button located in the top-right corner. From there, select the "Sign Up" option and provide the required information such as your name, email address, and password. Ensure that you read and agree to the Terms of Use and Privacy Policy before completing the registration. Once you submit the form, you will receive a confirmation email to activate your account. By creating an account, you can easily manage your tickets, track events, and receive personalized recommendations.
How do I download or print my tickets from Ticketmaster.ca? A6: To download or print your tickets from Ticketmaster.ca, sign in to your account and go to the "My Tickets" section. Locate the event for which you need tickets and select the corresponding option to access them. Depending on the event and delivery method chosen during purchase, you can either directly download a digital ticket file or print the tickets straight from the website. If you choose to print the tickets, ensure you have a printer connected to your device. It's recommended to use a standard printer paper and ensure the tickets are clear and free from any damage to ensure smooth entry at the event.
Can I transfer my tickets to someone else if I can't attend the event? A5: Yes, Ticketmaster allows ticket transfers in most cases. To transfer your tickets to another person, log in to your Ticketmaster account and navigate to the "My Tickets" section. Locate the event you would like to transfer and select the "Transfer Tickets" option. Follow the prompts to enter the recipient's name, email address, and any additional details required. Afterward, the recipient will receive an email notification with the transferred tickets. It's important to note that some events may have specific transfer restrictions, such as limited transferability or a requirement for the recipient to create a Ticketmaster account.
Popular Questions
How do I get into my Ticketmaster account? Download and open the Ticketmaster App. Tap My Account. Tap Sign In.
How do I access Ticketmaster tickets on my phone? Open your Ticketmaster App or visit Ticketmaster using your mobile internet. Login to your Ticketmaster account and locate the order with your ticket(s). Tap and show. Your phone will be scanned for entry and you're in!
Why can't I log into my Ticketmaster account? Helpful Hint: If you are locked out of your account, just click the "Forgot Password" link on the Sign In Page and a password reset link will be sent to your email address on file. You can then click the link to create a new password, which will allow you to access your account.
How do I view my seats on Ticketmaster? Tickets bought online at Ticketmaster.com will automatically appear in your account. Click "My Account" at the top right of any page on our site and sign in to view the tickets under "View All Orders." You can confirm your purchase along with delivery status, seat locations, total charges, and more!
How do I speak to a real person at Ticketmaster? Chat With Us Sign into your Ticketmaster account. If you have an order under "Order Details", simply click on the "Live Chat" button to the bottom right of your screen 24/7. We appreciate your patience and understanding during this unprecedented time.
Can you buy Ticketmaster tickets by phone? National Ticketmaster Express number: 1-866-448-7849 Ticketmaster Express, Ticketmaster's national IVR automated phone line, is a quick and easy self-service method of buying tickets. This line is available 22 hours each day, 7 days a week!
How do I actually speak to someone at Ticketmaster? Chat With Us Sign into your Ticketmaster account. If you have an order under "Order Details", simply click on the "Live Chat" button to the bottom right of your screen 24/7. We appreciate your patience and understanding during this unprecedented time.
Does Ticketmaster have a live chat option? Find tickets for 'live+chat' at Ticketmaster.com.
How do I download Ticketmaster tickets to my phone? Open your Ticketmaster App or visit Ticketmaster using your mobile internet. Login to your Ticketmaster account and locate the order with your ticket(s). Tap and show. Your phone will be scanned for entry and you're in!
Can I use Ticketmaster without the app? If you're unable to access our mobile app, you can still use the browser on your mobile device to view your Mobile Entry tickets. How to Access Your Ticket(s) using the Mobile Website: Open web browser app and go to ticketmaster.com. Tap the menu icon on the top left of your screen and click “My Tickets.”
Is Ticketmaster app or site better? Buying Ticketmaster tickets on the app is the fastest way to buy tickets online. That's because by following some simple steps (provided by Ticketmaster) you can avoid having to enter the security code, which apparently checks if you are a human.
How do I get my tickets from Ticketmaster? Tickets bought online at Ticketmaster.com will automatically appear in your account. Click "My Account" at the top right of any page on our site and sign in to view the tickets under "View All Orders." You can confirm your purchase along with delivery status, seat locations, total charges, and more!
How do I contact Ticketmaster for a refund? Log into your account using this link: Go to my orders. On the “My Events” page, choose the order you need help with. Then click “See Details” to get to the “Event Details” page. Once you are there, click the 'Contact Us' button (bottom right of the page).
Are Ticketmaster tickets non-refundable? Purchased tickets through Ticketmaster are non-refundable. This also applies when you have chosen Klarna as payment method. If the event is cancelled, the ticket is refunded according to the promoter's guidelines and within 60 days after the date of the event. The service charge is not refundable.
Can I get a refund from Ticketmaster if I change my mind? We now have a fan guarantee for our customers, where we can offer a 24-hour cooling off period. This means you can cancel and refund, or exchange your order if you change your mind within 24 hours of booking with us.
How long is refund for Ticketmaster? How long does it take to get my refund after I've submitted my request? Timing may vary. We will process your refund once funds have been approved by, and received from, the Event Organizer, which is usually completed within 30 days.
Where do I enter my presale code on Ticketmaster? Just look for the "Offer Code" box or link on your event to enter your presale password. Presale passwords/codes are always entered before choosing your tickets.
Why can't I sell my tickets on Ticketmaster? Not all events or tickets are available for Fan-to-Fan Resale. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. In order to resell your tickets for events in the U.S., you must have a U.S. bank account.
How do I find my order on Ticketmaster? Tickets bought online at Ticketmaster.com will automatically appear in your account. Click "My Account" at the top right of any page on our site and sign in to view the tickets under "View All Orders." You can confirm your purchase along with delivery status, seat locations, total charges, and more!
How do I get my tickets on my phone from Ticketmaster? Open your Ticketmaster App. Tap the menu icon on the top left of the screen and click “My Tickets.” Sign in and tap on your order. Click “View Barcode” to access your tickets. Present barcode to get scanned for entry and you're in!
Why are my tickets not showing on Ticketmaster? Make sure your ticket(s) are not HIDDEN. You can check this setting by going to the Ticket Item Detail page under the "Info Tab". Look for a checkbox that says "Hide Item" and make sure it's not checked, if you want the ticket to appear online.
How do I find my Ticketmaster confirmation number? Title. Purchase Receipt / Order Confirmation Number. Your online ticket orders can be viewed in your My Account. If you purchased Fan-to-Fan Resale tickets it may take up to 24 hrs for your order to appear in your account. ... Purchase-Receipt-Order-Confirmation-Number.